Sky Outage Report in Starcross, Devon, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Starcross, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Starcross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Starcross, Devon, England
The most recent Sky outage reports came from the following cities: Exeter, Crediton, Teignmouth, Torquay, Exmouth and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Internet | |
| Crediton |
Phone | |
| Teignmouth |
TV | |
| Torquay |
||
| Exmouth |
TV | |
| Newton Abbot |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Starcross, England
Latest outage, problems and issue reports in Starcross and nearby locations:
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam Hi Sky Help: Thank you for providing the link last night to test our Sky system installatipn. I ran all 7 steps of the test. I don't know what it measures and detects; but basic installation seems good; but our Home phone line does not work.
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam Unfortunately Sky talk is one of 5 faults in our installation. I just spent more than 30mins with Sky help o my computer. I could not find what I am looking for bcoz I don't know what it looks like. Next Tuesday I am going to cancel my Direct Debit and go to some smaller Company
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justasmalltweetgirl
(@misstweeter97) reported
from
Lympstone, England
@SkyUK A service issue, constantly calling! Just had another one call, I have no issues, I don’t want to me called. If I have an issue I will call you!
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam It confirms that our phone is not compatible to your SkyQ hub so we need compatible set of Twin phones; base set has answering machine and upstairs ordinary phone. We are still left with 2 problems 1)SkyQ hub or Sky+ box do not communicate bcoz Sky+ box is not connrcted to Router
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Emma
(@emmababy1983) reported
from
Newton Abbot, England
@SkyHelpTeam Can you explain why our sky Q box says “no satellite signal” every other morning (!) without fail, despite settings showing a router connection. Only a quick press of WPS button brings everything back. Have tried disabling Eco Mode & doing manual IP address. Help! 😩
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mark coles
(@markcoles83) reported
from
Woodbury, England
@SkyHelpTeam @Bully_J_Eng Same issue kicks me out trying to watch the football. Crap service
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam Today regrettably I had to cancel my Direct Debit. I am in the process of writing 7days notice to Sky to either fix the problem or remove your equipment. What a sad situation! A very poor Custpmer Service!
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Lexi
(@LittleChief69) reported
from
Tedburn Saint Mary, England
@Danyfab @SkyHelpTeam I have. Automated service worked fine but has fallen down waitinf for a human to phone me back. I've been waiting 5 hours
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Lorna Brice-Nye
(@lornski_b) reported
from
Ottery St. Mary, England
@SkyHelpTeam And off we go again. Right in the middle of a game. No voip, no telly, no xbox. And it'll be intermittent so no explanation and no compensation for us. Bad show sky!
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam I need help with our Sky installation where most of the Settings are incorrect. Our A/c ref is;623910063071 dated 31-Jul-20. There are 5 errors and we need urgent help. Our phone line has been DEAD for past 15dsys so Sky talk does not work.
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Lexi
(@LittleChief69) reported
from
Tedburn Saint Mary, England
@SkyHelpTeam now been trying unsuccessfully to contact you for days to discuss my sky account. So I cancel DD & get snotty email telling me to contact you or get £10 charge added to my bill. I've even tried FB messenger route through app & been waiting over 4 hours for response
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Clara
(@longdistclara) reported
from
Budleigh Salterton, England
@SkyHelpTeam having a lot of issues with my broadband connection today. Can you advise if any issues in my area?
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam As per your Facebool advisor our Setyings are incorrect. 2 days ago your help system confirmed that our system needs a reset and a re-initialising. I am 87 and earlier today lady at Sky kiosk advised that installation needs rectifying.
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justasmalltweetgirl
(@misstweeter97) reported
from
Lympstone, England
@SkyUK I swear to god if one more person calls me today to hassle me in these times of great anxiety I will CANCEL my subscription with you! 4 calls already and it’s not even midday!
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam Sorry, I gave up on Sky; all they seem to offer is articles to read. They do not have Engineers to fix the problems they create themselves! We have decided to go back to Virgin.
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mark coles
(@markcoles83) reported
from
Woodbury, England
@hedleyclufc @SkyHelpTeam Same for me pure crap
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Mark Cole
(@coleybbq) reported
from
Exeter District, England
@SkyHelpTeam you say the problem is solved, but we aren’t getting anything at all. Using @EE 4G to connect to anything atm. And yes, I’ve clicked on your link. It says everything is fine and I’m receiving 75mps download speeds. Ha!!
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Liam Chick
(@LiamChickBA) reported
from
Exeter District, England
Wtf is this new @SkySports scores app update? Awful.
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Niall Duffy
(@NiallTDuffy) reported
from
Dawlish, England
@SkySports Why nothing from Leagues 1 or 2? Very poor show.
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sarah.hammond9@nhs.net
(@SarahLHammond1) reported
from
Crediton, England
Can someone from @SkyHelpTeam help me, I’ve cleared my account and can’t seem to get reinstated. I’m a key worker and can’t sit in the queue for the phone as I am working all day, but really need the tv for the kids!! Please help 😥
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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crucialmas :|
(@Crucial54321) reported
@SkyHelpTeam We've contacted you twice, you've stated we should talk to RM. We've contacted RM twice, they've stated we should talk to you. Maybe you two should get your **** straightened out a bit because you're both running in circles like mindless idiots tbh
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Scott Christie
(@ScottSChristie) reported
@SkyHelpTeam Hi Graeme. I was told a visit was required. It has been sitting in my orders since yesterday morning. If I hadn’t seen your tweet about the Tyneside area I’d have been none the wiser about that issue.
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Pete Turner 🏴🏴🇬🇧🇪🇺🔭
(@_Ma9x) reported
@SkyHelpTeam Indeed, exactly as the page says, however the person has no landline at the address and does not use mobile data. Calling would be great, but now we're back to square one. Sign in required to get number. "There's a hole in my bucket, dear Liza, dear Liza"
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Debbie glen
(@Debbieglen2) reported
@SkyUK been with this company for a month and I've never encountered such a shambles and unprofessional company. I just been told on the phone from a customer advisor that there not a special Debbie button. How they speak to customers when the issue is their fault is horrendous.
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Unknown
(@Unknown44057350) reported
@SkyHelpTeam hi is issues with incorrect and generic thumbnails when they should be separate episode thumbnails still being looked into on sky Q thanks
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Pete Turner 🏴🏴🇬🇧🇪🇺🔭
(@_Ma9x) reported
@SkyHelpTeam Thanks, but after over an hour of searching, I found a general help contact number on a non-Sky website. My friend managed to get through that way and find out what the problem was (line fault), but it's really not a good advert for you when it's that difficult to get help.
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James Fisher
(@Trainjames22) reported
@SkyHelpTeam So you can't comment any further right your phone is just as useless I just want this fixed to stop me going mad and worry in case of other issues flaring up and nobody can do an thing @OpenreachHelp say welfare case could have been opened hec note put on what ever system
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ian
(@Yorkshireman34) reported
@SkyHelpTeam Looks like the @SkyHelpTeam are like my Tele not working!!
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Pete Turner 🏴🏴🇬🇧🇪🇺🔭
(@_Ma9x) reported
@SkyHelpTeam A friend whose Sky Broadband is down has asked me to find a phone number to help. Your obstructive help system requires me to sign in with a SkyID to get a phone number. I am not a Sky Customer. My friend cannot sign in with her SkyID because her internet is down!
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Paul
(@8gzd8k76nM) reported
@Paulpatty @SkyHelpTeam So you've literally tried nothing to resolve the issue for months you've just come onto Twitter to moan about it?