Sky Outage Report in Penicuik, Midlothian, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Penicuik come from postal codes EH26.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Penicuik, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Penicuik and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Penicuik, Midlothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Livingston, Penicuik, Tranent, Dalkeith and Prestonpans.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Livingston |
TV | |
| Penicuik |
TV | |
| Edinburgh |
Internet | |
| Livingston |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Penicuik, Scotland
Latest outage, problems and issue reports in Penicuik and nearby locations:
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to
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Brooke Hobbs
(@Brooke_Hobbsxo) reported
from
Edinburgh, Scotland
@SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?
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Louis Capaldi Jones
(@louisjones1874) reported
from
Broxburn, Scotland
@SkyHelpTeam anyone else have problems with there Sky Q box?, every day the piece of **** doesn’t work
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Sam Bryce
(@CaptainBryce) reported
from
Edinburgh, Scotland
@GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?
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Wade Taylor
(@WadeGTaylor) reported
from
Edinburgh, Scotland
Nice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?
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Peter Stewart
(@PeteStew_) reported
from
Broxburn, Scotland
Assuming anyone without @SkySports won’t be able to watch the Serbia game legally. What a travesty, considering the only way to see our biggest game for over two decades is on TV. Got the potential to lift the nation and we have never needed it so much.
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Jamie Docherty
(@JamieDoc12) reported
from
Edinburgh, Scotland
@SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off
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Gary Gray
(@ggg1970) reported
from
Edinburgh, Scotland
@SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!
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Stevie frimpong
(@StevenFairlie) reported
from
Edinburgh, Scotland
@Krobertson5808 @SkySports Ah ok. Never seen that! 😩
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
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Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?
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Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys, is there an outage issue in Eh26 ??
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Bowen
(@MushBowen) reported
@SkyUK @SkyHelpTeam please help, my phone says I have 4g and signal yet I struggle to get anything to upload or download. I’ve only been a mobile customer since the new year and starting to regret moving providers, my husband is the same.
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Rachael Hamilton-Livesey ☘️🌙
(@xraachxo) reported
@SkyHelpTeam Thanks but I have activated it. I requested to swap my number and it was meant to complete today and hasn’t. The website provides no solution to this problem and I have searched profusely
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Jonathan Stephens
(@Jonathan747) reported
It's three weeks since I signed up. I have spent more than two hours on the phone and I STILL don't have a broadband connection or engineer visit. This is absolutely beyond a joke. Help please @SkyHelpTeam .
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Dave
(@David_Gittings) reported
@SkyHelpTeam for months, I’ve been getting emails for someone who shares my name, also a Sky customer. He hasn’t paid his bill and is about to be cut off. I called previous to update but it’s returned. Someone needs to fix this!
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Andy Ewins 🏎
(@andyewins) reported
@SkyHelpTeam I have been overcharged £14.60 in May and will be overcharged £1.30 in June. Can the payments be corrected to reflect these overcharges. I have been a Sky customer for 19 years at my current property and 10 at my previous one.
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julesweyman
(@DoucheAlmighty) reported
@SkyHelpTeam Anyone in billing/or customer service we had a payment plan all set up we're told we would not be cut off if we kept payments up but immediately that's obviously all been conveniently forgotten and we're already being restricted and sent unwelcome letters
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Dave Samson
(@dsamson89) reported
@SkyHelpTeam is there any issues with sky fibre in the Kilmarnock area, KA1 - broadband isn’t working
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Paul
(@Mackem101) reported
@troyyyyyyy15 @MarkEwart @SkySports Should of had a pen for what it was never a foul. You weren't all over us at all, all you did was launch the ball forward putting us under pressure without creating anything apart from your goal.
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Lydz 🇯🇲
(@justlydz_) reported
@SkyHelpTeam Assigning someone in 2-5 working days does not sound like prioritising to me. People are wfh, but we have to be deep diving into Google to find out the issue, rather than Sky being transparent about connection issues happening in the area. It’s just not good enough, I’m afraid
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✨ Carla ✨
(@CarlaWarla88) reported
@SkyHelpTeam I called sky yesterday about the sky Q tv card issue, the man said there’s an issue with it and it’ll be back on in a few hours, my tv is finally back on but still can’t watch most channels, record, watch from planner or watch Netflix. Can you help?