Sky Outage Report in Cockenzie, East Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cockenzie, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cockenzie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Cockenzie, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Penicuik, Haddington, Edinburgh, Tranent, Dalkeith, Prestonpans and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Penicuik |
TV | |
| Haddington |
Phone | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cockenzie, Scotland
Latest outage, problems and issue reports in Cockenzie and nearby locations:
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Stevie frimpong
(@StevenFairlie) reported
from
Edinburgh, Scotland
@Krobertson5808 @SkySports Ah ok. Never seen that! 😩
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Darren Rose
(@Darrenrose7Rose) reported
from
Burntisland, Scotland
@SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product
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Jamie Docherty
(@JamieDoc12) reported
from
Edinburgh, Scotland
@SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
Just recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam
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Wade Taylor
(@WadeGTaylor) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!
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Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?
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Peter STEVENSON
(@percivalpete75) reported
from
Kirkcaldy, Scotland
@SkySports WTF! That's gotta be a record?
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KP
(@kp71) reported
from
Edinburgh, Scotland
@SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.
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Wade Taylor
(@WadeGTaylor) reported
from
Edinburgh, Scotland
Nice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....
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Alan Robertson
(@alanjrobertson) reported
from
Edinburgh, Scotland
@SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?
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William
(@bunsen1978) reported
from
Edinburgh, Scotland
@stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.
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Jane Darkes
(@janeOfArk) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me
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Gordon Burrows
(@gordon_burrows) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?
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Avantika
(@maryjanesdesk) reported
from
Edinburgh, Scotland
@SkyHelpTeam is your broadband having issues in Edinburgh?? I'm trying to work and it keeps cutting out. Not helpful!
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?
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Grubby
(@ElliotGrubb) reported
from
Musselburgh, Scotland
@SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ali L K
(@ali_viewsmyown) reported
@SkyHelpTeam No I cancelled your 'service'. It was another 2 week wait. Will be leaving reviews as appropriate. Rubbish.
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Chris Monteiro
(@Deku_shrub) reported
@SkyHelpTeam I'm not a customer of sky. I have scores of customers of my company who can't connect due to a domain block right now. Should I have them all email in complaints?
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Sonny Carey Superfan
(@SuperSonnyCarey) reported
@SkySports Face it - Boothroyd's ****
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LEW off of @wresaround podcast
(@LewMarkham) reported
@SkyHelpTeam So there’s an issue. I can either “renew my contract” for 12 months or I have to pay £65 for an engineer?!? What.
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Sam Ward
(@Bonxy) reported
@paulmaddison123 @SkySports And they could of give him a 10 second penalty or more. They wouldn’t have just let him win or else why would any one race round the track. Let’s take all the service roads and I’ll still win minus the penalty times. 🤔🤔
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LEW off of @wresaround podcast
(@LewMarkham) reported
@SkyHelpTeam Blame the customer. Cool.
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Geoff williams
(@Dferdog1) reported
@SkySports Sometimes there are complex reasons why teams don’t perform. And sometimes it’s a manager who has no idea what he’s doing and never has. I have no idea why the FA thought he was the right choice in the first place. Been a flop everywhere.
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Sam Harrison
(@Shy_Rhy) reported
@SkySports Disagree, Kane dropping deeper against decent nations will cause further issues to the creative players everyone crying out to get in team
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Gordon Hutton
(@GordonATHutton) reported
@skyhelpteam no internet from 11.20am today at G75 9LZ. All neighbours are the same (BT, Vodafone & Sky customers) so not an issue with my property. Service checker says everything is okay when it’s clearly not. Can you advise please? Thanks.
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Chris Monteiro
(@Deku_shrub) reported
@SkyHelpTeam I've traced the issue to an incorrect block of one of our domains on the broadband shield product. How do we get this fixed? Should I have all the affected customers phone and email in until this is fixed?