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Sky Outage Report in Prestonpans, East Lothian, Scotland

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 02/25/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Gorebridge, Kirkcaldy, Loanhead, Tranent, Dalkeith, Haddington, Penicuik, Musselburgh and Prestonpans.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomGorebridge Wi-fi
United KingdomKirkcaldy TV
United KingdomGorebridge Wi-fi
United KingdomGorebridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • nocomment041009 ajaK analA (@nocomment041009) reported from Edinburgh, Scotland

    @SkyUK broadband not working this morning and been told internal issue? Also been told engineer can’t come out until 22nd June 😳 we work from home, my kids use internet for school work, surely you can do better than that?

  • cb222016 CB (@cb222016) reported from Edinburgh, Scotland

    @SkyHelpTeam @T_27_2 Done that, no issues showing

  • ben_cole90 juanjo (@ben_cole90) reported from Edinburgh, Scotland

    @Slaughter23_ @Paulmccann91 @SkySports The 22 unbeaten run we were very lucky. Played terribly pretty much every week. The road to the europa league final was very flattering and we were awful in the final. Being good at europa league isn’t the level I want to be at. He’s a cup manager. Villarreal won’t be in Europe

  • Junkenstein72 Steve Passmoor (@Junkenstein72) reported from Edinburgh, Scotland

    ******* hell man, calm down Merson, Morrison, Mackie, Dawson, it's like a pissed argument at 11pm FFS #skysports #soccerspecial

  • Shaybee7 Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland

    @SkyHelpTeam Internet down, any idea when it’ll be back on?

  • _UmerTahir_ Umer Tahir (@_UmerTahir_) reported from Inveresk, Scotland

    @SkyHelpTeam By support, you mean read through the online “help” pages or long forums created by existing sky customers?

  • jo31070 Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SkyHelpTeam I need someone from the UK to call me! Sat in tears after almost an hour to someone who didn't even understand why I was calling! Some way to treat vulnerable customers 😡

  • PointlessSword PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @qprtv @SkySports No. Didn't like him. But again all your tiny brain cell can comprehend is nonces and **** football. Did you just out yourself as a *****. Oh I think you did.

  • jo31070 Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SkyHelpTeam Tried to pay overdue bill but saying card not valid, weird as managing to pay other bills with it? Used it before with you & CAN NOT AFFORD to be cut off ( weirdly says acc restricted but it's not tbh ) HELP as can't get a human on the phone #Disability

  • davidtaylor57 david taylor (@davidtaylor57) reported from Cockenzie, Scotland

    @SkyHelpTeam Not working!!!!

  • dittywilliam2 dittywilliam2 (@dittywilliam2) reported from Dalkeith, Scotland

    @SkySports In Scotland St Mirren and Celtic weren’t allowed to cancel the game even though St Mirren had only 4 first team playing the other 7+ reserves!! St Mirren played a brilliant game and managed a 0-0 draw!! I’ll never understand SPFL powers that he’s thinking or deduction!

  • iain4546 Dub (@iain4546) reported from Edinburgh, Scotland

    @SkyUK If the internet goes down I suppose that's the customer goosed?

  • Noosh1977 Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    @SkyHelpTeam We know there is an issue with connection to our property. The OpenReach engineer identified a fault 4m from our house, exactly where @CityFibre were digging.

  • iain4546 Dub (@iain4546) reported from Edinburgh, Scotland

    "The moon came down to earth one day to see up close what had been so far" (and in doing so caused tsunamis that wiped almost everyone from off the face of the planet). FFS @SkyUK what a completely nonsensical advert.

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either

  • jo31070 Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SianElin_PT @SkyUK Took me months to cancel, only when I started on here finally got any contact at all. Thankfully now sky free & my broadband is way faster for a fraction of their charges 🥳

  • Shaybee7 Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland

    @SkyHelpTeam Broadband down in Midlothian any idea when it’ll be up running?

  • SanjieB Angie Ball (@SanjieB) reported from Edinburgh, Scotland

    @SkyHelpTeam I’ve been trying to find information on how I upgrade and get the double data deal as a current customer. Your website has nothing about this for current customers. I tried to call your CS but they guy instead of just answering me was trying to force me to sign up.

  • ben_cole90 juanjo (@ben_cole90) reported from Edinburgh, Scotland

    @LUFCSmith25 @seanybizzle @SkySports Who is awful

  • Noosh1977 Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    Is my @SkyUK broadband down because @CityFibre are tearing lumps out the pavement outside my house? Anyone else in Edinburgh having the same issues?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TheeCarrot Harry (@TheeCarrot) reported

    @SkyHelpTeam I KNOW THE AREA IS DOWN CUZ I HAVE NO INTERNET

  • RomacoGlen Colin Jamieson (@RomacoGlen) reported

    @SkyHelpTeam Officially you are still reporting "no issues" but I have no internet and widespread reports in Aberdeen/Aberdeenshire reporting the same. Can you please provide an accurate update of the situation.

  • SirNewtonNG_ SirNewton 🇳🇬🇨🇦 (@SirNewtonNG_) reported

    @SkySports Why?? He would have got perfectly into rafas system damn

  • JillHur27658305 Jill Hurst (@JillHur27658305) reported

    @SkyHelpTeam Hello. The sky internet went down on Weds at 5.30pm in Brighton and it’s still not working this morning. Could you tell us if it is actually going to be sorted out today please.

  • Robertbroad64 Rob Broad (@Robertbroad64) reported

    @Reece94647094 @SkyHelpTeam So is mine. No service really

  • fi_mcv Fi McVean (@fi_mcv) reported

    @SkyHelpTeam please advise why my app says no known issues in my area (Aberdeenshire) yet Twitter says otherwise, when is fix expected?

  • TheChief657 Charlie (@TheChief657) reported

    @SkyHelpTeam is there another outage in the Portsmouth / Hants area? Had to reset my router 3 times already this morning and still no broadband

  • Dazpaul4 Darren Paul 💙 (@Dazpaul4) reported

    @akawakeford @SkyHelpTeam Same Emma. Seems like it’s an area wide problem. Had to come in to the office today 🤦🏻

  • johnasmith78 John Smith (@johnasmith78) reported

    Come on @SkyUK get it fixed. Been down in Aberdeenshire for hours now. Will you be refunding us for all this downtime?

  • davidsbarker Daveb (@davidsbarker) reported

    @SkyHelpTeam It doesn't help, what has happened to your service? And the communication hasn't been great either.