Sky Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Prestonpans come from postal codes EH32.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 07: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Haddington, Edinburgh, Tranent, Dalkeith, Prestonpans and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Haddington |
Phone | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Greg.
(@starkedinburgh) reported
from
Edinburgh, Scotland
@EdinburghRugby @Rorysuzz @hamishwatson7 @SkySports Not bad. No way that CJ is out playing Jamie Richie at 6. Boy doesn't know how to stay on his feet. We are in a good place. #AsOne #AlwaysEdinburgh
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Alan Williams
(@aljawil) reported
from
Edinburgh, Scotland
Get a @SkySports notification on my phone that the game is over before it is over on @btsportfootball - Twitter was ahead of the match all night. A bit crap that.
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Jack 🏴
(@JackCuthill) reported
from
Edinburgh, Scotland
@SkyHelpTeam my Sky Q box keeps disconnecting from my Wifi. It's happening multiple times daily. Nothing else loses signal just Sky box.
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Craig Cunningham
(@itsmecraigyc) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.
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Debs Anderson
(@debs_anderson42) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine
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John Connell
(@celticjohn67) reported
from
Kirkcaldy, Scotland
@SkyUK AVENUE 5 absolute drivel, worst programme I’ve seen sky make
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Geo Dev
(@GeoDev7) reported
from
Edinburgh, Scotland
@jeffkimberpoker @SkySports They are bang out of order , should be able to give us refunds no problem. Email or a text link 😡
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AngelaS
(@AngelaS09) reported
from
Edinburgh, Scotland
@SkyHelpTeam I need help I can’t get through to someone who will help they just keep trying to sell me sky Q which your engineers told me I can’t have. My multitoom box in my bedroom has stopped working
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Rosaleen Shaw
(@RosaleenShaw) reported
from
Edinburgh, Scotland
@SkyHelpTeam trying to upgrade broadband and getting no response- please help
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Robert Hartley
(@auldreekie69) reported
from
Newbattle, Scotland
@SkyHelpTeam is there an internet issue at EH223FQ
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Rachel Marr 🌸
(@dizzy291073) reported
from
Prestonpans, Scotland
@SkyHelpTeam We are still experiencing problems with broadband & sky downloading. Switching router on/off doesn’t fix it either. #sky #skybroadband #helpfixit
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
@SkyHelpTeam That’s almost £72 versus buying it direct from Disney for £49.99. I asked if I could buy direct and still sign in like Netflix or Spotify and watch it on my A boxes but that’s not been answered in your reply.
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SFerrol
(@SusanSmask) reported
from
Edinburgh, Scotland
@SkyUK worst customer service ever. And not willing to put me through to a manager.
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AngelaS
(@AngelaS09) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am a key worker I’m a charge nurse in nhs, I’m being billed for a service I’m not getting! Actually quite angry at that!!
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Michelle
(@michellec79) reported
from
Inveresk, Scotland
@cityrobbo @SkySports When you put it that way it's not as bad!!!
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Matt Donlan
(@MrMattDonlan) reported
from
Edinburgh, Scotland
@CraigCraigsmith @Thedouglout79 @LiamWinstanley3 @SkyUK Most entertaining game I’ve seen in years was this/last season. Hibs v Hamilton. Accies 2-0 down with 10 men (no pissing about with two bookings, this was a proper red) came back to 2-2, missed a penalty and Hibs won it in stoppage time. Played at 150mph - marvellous fun.
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Alan Duncan
(@aland_10) reported
from
Edinburgh, Scotland
Morning @Carra23 don’t know why it has come to me at 6am but I was thinking a decent #CarraChallenge would be best 11 players from countries that have never won the WorldCup. A 4-3-3 and only 1 player from any country @SkySports #CarraChallenge will get my team up later.
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Fiona hunter
(@Fionahunter15) reported
from
Burntisland, Scotland
@SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later
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Alison Templeton
(@MargaritaAliT) reported
from
Edinburgh, Scotland
@karen_hauer @SkyUK You Tube worked great today guys👌🏼, food shop arrived half hour early, poor guy when I said oh no, am gonna miss #CardioKE 🎤💦, (he knows I love him)😅. Choons especially uplifting 🙌🏻 and positive today✊🏼🥰 #OldSkool Great FUN workout! 🙏🏼 Xx #ThingsCanOnlyGetBetter @DavidPWebb
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john ross
(@johnross77) reported
from
Tranent, Scotland
@bugsy_7 @SkySports Drive down to Goswick GC 50mins for me
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@MBT____) reported
@SkyHelpTeam Done all that, still not working. Been trying since Thursday!
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Dan Cox-Stone
(@danstone1979) reported
@SkyHelpTeam I’ve had an email saying you have tried to call me to discuss my complaint, which you haven’t. Would appreciate someone getting in contact as it’s not been resolved
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Jay Dee 🏴
(@OldFart_JD) reported
@SkyHelpTeam ..SkyQ and fibre installed. So it seems the problem is with your new router. Theres absolutely no point in having fast speed to the hub if the hub cant send that speed to devices.
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Andrew Stephens
(@AS_Goodstuff) reported
@SkySports Another poor single.
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****🏴🚹
(@harrybasher) reported
@SkyHelpTeam Is there a live chat option? I need to discuss a problem
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Matt
(@MBT____) reported
@SkyHelpTeam came back from Spain Thursday and since landing my iMessage won’t work on my iPhone. Just says “awaiting activation”. Any help?
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Connor EIIiott
(@connorCDE) reported
@SkyHelpTeam Hi, my bill is wrong, can you help please?
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David S 💙💚❤️
(@DragonComputing) reported
@SkyHelpTeam @ablake147 Perhaps that is because many of us cannot afford the extra monthly charge what with ever increasing prices for food and heat, never mind being on a pension?
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Monty Douglas
(@monty_douglas) reported
@SkyHelpTeam Hi Jillian, it is not. Is there any update? I’m receiving the same “service outage” message as above. Thanks.
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Daniel
(@perry8379) reported
@SkyHelpTeam @skytv how can you charge people £60 for wanting to reduce their current TV package. Which part of the current cost of living crisis don’t you understand? I could understand if I wanted to cancel it all. I just wanted some help and got charged for the privilege ffs