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Sky outages and service status in Prestonpans, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Prestonpans, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 23, 1:09 AM GMT+1.
  • 47% Internet (47%)
  • 27% Wi-fi (27%)
  • 20% TV (20%)
  • 7% Phone (7%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, and Musselburgh.

CityProblem TypeReport Time
Edinburgh Internet 17 hours ago
Edinburgh Internet 20 hours ago
Edinburgh Wi-fi 3 days ago
Dalkeith TV 4 days ago
Edinburgh Internet 8 days ago
Edinburgh Wi-fi 9 days ago

Nearby cities with recent reports

Edinburgh

3 recent signals

17 hours ago
Dalkeith

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • bookmeister
    bookmeister he/him (@bookmeister) reported from Edinburgh, Scotland

    Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.

  • cb222016
    CB (@cb222016) reported from Edinburgh, Scotland

    @SkyHelpTeam @T_27_2 Done that, no issues showing

  • ben_cole90
    Juanjo #KroenkeOut (@ben_cole90) reported from Edinburgh, Scotland

    @mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!

  • JamieDoc12
    Jamie Docherty (@JamieDoc12) reported from Edinburgh, Scotland

    @SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off

  • pauloneil1874
    Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?

  • percivalpete75
    Peter STEVENSON (@percivalpete75) reported from Kirkcaldy, Scotland

    @SkySports WTF! That's gotta be a record?

  • celticjohn67
    John Connell (@celticjohn67) reported from Kirkcaldy, Scotland

    @SkyUK AVENUE 5 absolute drivel, worst programme I’ve seen sky make

  • Darrenrose7Rose
    Darren Rose (@Darrenrose7Rose) reported from Burntisland, Scotland

    @SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product

  • pdoodle
    Paula Westaby (@pdoodle) reported from Gorebridge, Scotland

    @SkyHelpTeam No I am a Sky Mobile customer

  • Normantweets
    Jamie Norman (@Normantweets) reported from Edinburgh, Scotland

    The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...

  • pauloneil1874
    Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?

  • dittywilliam2
    dittywilliam2 (@dittywilliam2) reported from Dalkeith, Scotland

    @SkySports In Scotland St Mirren and Celtic weren’t allowed to cancel the game even though St Mirren had only 4 first team playing the other 7+ reserves!! St Mirren played a brilliant game and managed a 0-0 draw!! I’ll never understand SPFL powers that he’s thinking or deduction!

  • aland_10
    Alan Duncan (@aland_10) reported from Edinburgh, Scotland

    Morning @Carra23 don’t know why it has come to me at 6am but I was thinking a decent #CarraChallenge would be best 11 players from countries that have never won the WorldCup. A 4-3-3 and only 1 player from any country @SkySports #CarraChallenge will get my team up later.

  • RosaleenShaw
    Rosaleen Shaw (@RosaleenShaw) reported from Edinburgh, Scotland

    @SkyHelpTeam trying to upgrade broadband and getting no response- please help

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    Sky Broadband down in Edinburgh EH11 - please get us back online ASAP @SkyHelpTeam

  • ashleighlsX
    -Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland

    @SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to

  • WadeGTaylor
    Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    Nice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....

  • Brooke_Hobbsxo
    Brooke Hobbs (@Brooke_Hobbsxo) reported from Edinburgh, Scotland

    @SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • daxfullbrook
    dax fullbrook (@daxfullbrook) reported

    @SpursArmyTweets even SkySports froze it at the point of the foul saying "not in play" but Tel's leg was on the upswing. how do you not kick a ball but have upswing? now, that aside, yes, we are ****.

  • ellakerris
    Stuart Williamson (@ellakerris) reported

    @SkySports @SkySports who ******** is this in a hamilton helmet?

  • DHooper2020
    David Hooper (@DHooper2020) reported

    @WeAreOpenreach no internet for the second week! Outage last weeks, another outage today! What the hell is going on. Can someone contact me please? Sky are being useless as usual @SkyHelpTeam

  • Early911
    Nick Moss (@Early911) reported

    @SkySports Can’t enjoy being fed endless net zero, DEI and poor commentary

  • gwr_67
    GWR (@gwr_67) reported

    @maroonajambo @BBCSportScot @SkySports It's appalling that they are treated this way where a tiny bit more cash overruns the service and commitment they have given all season. I am no fan of the BBC but their coverage of lower league football is great, sad that the poor pay TV service gets the glory.

  • HorneyMedia
    Tony Horne Ghostwriter (@HorneyMedia) reported

    Garbage from kaveh on @SkySports that pep is greatest ever manager. What nonsense.

  • tellthetruth41
    @tellthetruth (@tellthetruth41) reported

    @SkySports why do you refuse to call out the blatant cheating, we all know celtic fc have placemen in @ScotlandSky and they shoe replays that only favour celtic, not a good look having an editor, commentator, Co commentator and pundits who support celtic, corrupt like the SFA.

  • kowalskiukk
    Kowalski (@kowalskiukk) reported

    @SkyUK I was staff for 19 years and received 2 years free viewing as part of my leaving package.Tried calling the number advised on the letter and there is no option to discuss options and am now in an endless text exchange with AI. Awful service, used to be a great business.

  • TyzaCamSA
    TC - Gooner (@TyzaCamSA) reported

    Thanks @SkySports would love to watch the on field stuff but no we have to listen to your ******* pundits. Someone needs to come up with a new way of watching. Sky Sports is awful.... #Skysports #Arsenal

  • Middleditch89
    Eyesopen! (@Middleditch89) reported

    @SkySportsGolf @SkySports Get a Wayne Riley commentating, Paula and the rest are terrible