Sky Outage Report in Prestonpans, East Lothian, Scotland
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The latest reports from users having issues in Prestonpans come from postal codes EH32.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Tranent, Dalkeith, Prestonpans, Kirkcaldy and Gorebridge.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Julia ッ
(@MellowScotJulia) reported
from
Edinburgh, Scotland
@SkyHelpTeam Also not working on 503 either
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Juanjo #KroenkeOut
(@ben_cole90) reported
from
Edinburgh, Scotland
@mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments
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Owen
(@owenwilliam99) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.
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Adam Mitchell
(@adam8mitchell) reported
from
Edinburgh, Scotland
@James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?
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Sarah Watt
(@SarahWatt13) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
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Ian Fieldhouse
(@ianfieldhouse) reported
from
Edinburgh, Scotland
Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam
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Craig Simpson
(@simy_cs) reported
from
Kirkcaldy, Scotland
@krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
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Graeme Brown
(@Graemeo26) reported
from
Edinburgh, Scotland
Again @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
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Paula Westaby
(@pdoodle) reported
from
Gorebridge, Scotland
@SkyHelpTeam No I am a Sky Mobile customer
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kaitlyn
(@kaitlyndavidsxn) reported
from
Edinburgh, Scotland
@SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?
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Lisanne Valente
(@lizzlevalente) reported
from
Edinburgh, Scotland
@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@A01Mark @smalltrend @SkySports They could just stand there and not boo. They could jump up and down. They could put their hands on their hearts they could do some gesture which isn't abusive but no they choose to boo. They are booing people protesting. End of. Not acceptable.
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ellie 👱🏼♀️
(@ellehughesxo) reported
@SkyHelpTeam Due to go live with another provider and asked to terminate our broadband through Sky. Decided last minute to stay with Sky (we were still in our 30 days cancellation period). Our phone line and Broadband have been completely cancelled and disconnected.
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anthony bariek
(@mowglib) reported
@StocksColin @SkySports The question was did United announce their title credentials this weekend? You have to be an idiot to believe that was based on 1 game as no one announces title credentials off the back of 1 game.
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Matt Stollery
(@matthewstollery) reported
@SkyHelpTeam This requires me to sign in but I don't have a Sky login?
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Daniel Price
(@72DMP) reported
@SkyHelpTeam Internet has been temperamental all day and your your broadband test is unavailable. When will the service resume?
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Gareth Vickers
(@garthyv) reported
@SkyHelpTeam Your still stealing my money for a “service” which doesn’t work
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josh castleman
(@joshcastleman) reported
@SkyHelpTeam 3 times I’ve had this robotic response and I’ve tried them all, tested my connection which has “No issues” as normal yet still disconnects every time I try to play online games and still buffers when trying to watch Netflix/Amazon prime. Awful service
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Lewis
(@LewisJR1810) reported
@SkyHelpTeam on certain channels I’m not getting satellite signal but other channels work fine? For example sky sports Main event has no satellite signal but sky sports premier league is fine? What can I do to fix this?
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Jon
(@goalman2000) reported
@SkyHelpTeam hi I’ve recently had sky q installed and asked for two mini boxes but only got one. If I try to order another one it’s £50 even though I was told on the call as a number customer it was free. Can you help please?
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John Bailey
(@JHBMK) reported
@SkySports I pay you stupid money every month and you're more interested in showing me f***ing replays than live football !!!! 😡🤬
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Danny Abdie
(@Danny_abdie) reported
@SkyHelpTeam struggling to get wifi, is there an issue with sky?