Sky outages and service status in Prestonpans, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, TV, and Phone.
- The most recent signal from this area was received Aug 14, 8:39 AM GMT+1.
- Wi-fi (22%)
- TV (22%)
- Phone (22%)
- Internet (17%)
- E-mail (11%)
- Total Blackout (6%)
The latest reports from users having issues in Prestonpans come from postal codes EH32 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Kirkcaldy, Prestonpans, Dalkeith, Haddington, Loanhead, and Tranent.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
1 day ago | |
|
Edinburgh
|
Phone | 2 days ago |
|
Edinburgh
|
TV | 2 days ago |
|
Edinburgh
|
2 days ago | |
|
Edinburgh
|
Wi-fi | 2 days ago |
|
Kirkcaldy
|
Phone | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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AngelaS (@AngelaS09) reported from Edinburgh, Scotland@SkyHelpTeam I need help I can’t get through to someone who will help they just keep trying to sell me sky Q which your engineers told me I can’t have. My multitoom box in my bedroom has stopped working
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Debs Anderson (@debs_anderson42) reported from Edinburgh, Scotland@SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine
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Taggy MacRob (@edinbos) reported from Penicuik, Scotland@SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?
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Alan Williams (@aljawil) reported from Edinburgh, ScotlandGet a @SkySports notification on my phone that the game is over before it is over on @btsportfootball - Twitter was ahead of the match all night. A bit crap that.
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iRoy. (There's somebody wrong on the internet.) (@Roy_Isserlis) reported from Ormiston, Scotland@SkyHelpTeam Did that. Noticed signal is doing from 1 to no bars and back. Never had bad signal here before This happened first in Haddington 6 miles away today, then same back home in Eh35
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Dub (@iain4546) reported from Edinburgh, Scotland@SkyUK If the internet goes down I suppose that's the customer goosed?
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Robert Hartley (@auldreekie69) reported from Newbattle, Scotland@SkyHelpTeam is there an internet issue at EH223FQ
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William (@bunsen1978) reported from Edinburgh, Scotland@stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.
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Umer Tahir (@_UmerTahir_) reported from Inveresk, Scotland@SkyHelpTeam By support, you mean read through the online “help” pages or long forums created by existing sky customers?
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Laura (@aberquine) reported from Edinburgh, Scotland@SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!
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Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland@SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!
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Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland@SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!
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-Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland@SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to
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Alan Duncan (@aland_10) reported from Edinburgh, ScotlandMorning @Carra23 don’t know why it has come to me at 6am but I was thinking a decent #CarraChallenge would be best 11 players from countries that have never won the WorldCup. A 4-3-3 and only 1 player from any country @SkySports #CarraChallenge will get my team up later.
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Trevor Cowin (@trevorcowin) reported from Edinburgh, Scotland@SkyUK signal is absolutely shite as per..
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Jill Robb (@jill_r_robb) reported from Edinburgh, Scotland@SkyHelpTeam are there issues with #skyglass Playlists - no programmes of this type available All ok via catch-up channels directly
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Evelyn Hood (@HoodBroxi68) reported from Burntisland, Scotland@SkyUK are there issues with internet mines more off than it’s on at the moment?
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Craig Cunningham (@itsmecraigyc) reported from Edinburgh, Scotland@SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.
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ian (@xStormxBringeRx) reported from Edinburgh, Scotland@SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬
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Kenny MacKenzie 🏴 (@kennymack07) reported from Edinburgh, Scotland@SkySports This is really poor. How dare that golfer hit a ball so close to where the couple were walking their dog.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MinistryOfMutter (@mutter57956) reported@SkySports After years of defending male-bodied fighters in the women’s category as “progress,” you’re now using an actual woman like Katie Taylor to sell the sport. The sudden interest in biological females is pure hypocrisy. Women’s boxing never needed men to be legitimate.
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Stark not Tony (@stark_officia) reported@SkySports Very poor
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Matt Davis (@MatthewD199135) reported@cxdi55 @skytv @SkyHelpTeam I left sky broadband after 10 years because it was ****, went over to true speed and haven’t had an issue
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CFCSal (@cfcsal94) reported@cxdi55 @skytv @SkyHelpTeam As if people have not realised yet New customer = discount price to gain the business. Renewal = ACTUAL price as you've given them the business. If you cancel, you pay a cancellation fee. Moral of the story: NEVER EVER RENEW! Allow your contract to expire, then move elsewhere.
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Baz (@bazza2774) reported@cxdi55 @skytv @SkyHelpTeam Cancel it and put it in your partners name as a new customer
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JCnufc1892 (@toonxarmy1892) reported@TheAthleticFC Who’s this idiot? @GeorgeCaulkin @ChrisDHWaugh great excuse to cancel a subscription- skysports level of crap punditry.
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Dave (@DHeaton66) reported@cxdi55 @skytv @SkyHelpTeam Same, contract came to an end and they doubled the price. Got twice the speed for half the price with Plusnet. About to quit the TV package as well. Awful company.
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***** (@HooseRices) reported@cxdi55 @skytv @SkyHelpTeam Absolutely disgraceful company to deal with, never ever will I deal this truly incompetent thieving company again.
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Kenneth Gyles (@wigman57) reported@skyhelpteam my wi-fi is rubbish really slow and have fibre.
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Adam (@AdamH_Ash) reported@cxdi55 @skytv @SkyHelpTeam Cancelled just this week for the same reason. More than doubled my tv package and broadband and the best they could offer me was £3 off. Horrible to deal with. Their retention team used to be ok now it’s gone down big time!