1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Sky
  6. ❯
  7. Prestonpans, Scotland
Sky

Sky Outage Report in Prestonpans, East Lothian, Scotland

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Gorebridge, and Kirkcaldy.

CityProblem TypeReport Time
Edinburgh Wi-fi 1 day ago
Edinburgh Wi-fi 1 day ago
Edinburgh Internet 2 days ago
Edinburgh Internet 5 days ago
Edinburgh E-mail 7 days ago
Edinburgh Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • MargaritaAliT
    Alison Templeton (@MargaritaAliT) reported from Edinburgh, Scotland

    @karen_hauer @SkyUK You Tube worked great today guys👌🏼, food shop arrived half hour early, poor guy when I said oh no, am gonna miss #CardioKE 🎤💦, (he knows I love him)😅. Choons especially uplifting 🙌🏻 and positive today✊🏼🥰 #OldSkool Great FUN workout! 🙏🏼 Xx #ThingsCanOnlyGetBetter @DavidPWebb

  • AngelaS09
    AngelaS (@AngelaS09) reported from Edinburgh, Scotland

    @SkyHelpTeam I am a key worker I’m a charge nurse in nhs, I’m being billed for a service I’m not getting! Actually quite angry at that!!

  • johnross77
    john ross (@johnross77) reported from Tranent, Scotland

    @bugsy_7 @SkySports Drive down to Goswick GC 50mins for me

  • debs_anderson42
    Debs Anderson (@debs_anderson42) reported from Edinburgh, Scotland

    @SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine

  • trevorcowin
    Trevor Cowin (@trevorcowin) reported from Edinburgh, Scotland

    @SkyUK signal is absolutely shite as per..

  • GeoDev7
    Geo Dev (@GeoDev7) reported from Edinburgh, Scotland

    @jeffkimberpoker @SkySports They are bang out of order , should be able to give us refunds no problem. Email or a text link 😡

  • RosaleenShaw
    Rosaleen Shaw (@RosaleenShaw) reported from Edinburgh, Scotland

    @SkyHelpTeam trying to upgrade broadband and getting no response- please help

  • percivalpete75
    Peter STEVENSON (@percivalpete75) reported from Kirkcaldy, Scotland

    @SkySports WTF! That's gotta be a record?

  • kp71
    KP (@kp71) reported from Edinburgh, Scotland

    @SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.

  • MrMattDonlan
    Matt Donlan (@MrMattDonlan) reported from Edinburgh, Scotland

    @CraigCraigsmith @Thedouglout79 @LiamWinstanley3 @SkyUK Most entertaining game I’ve seen in years was this/last season. Hibs v Hamilton. Accies 2-0 down with 10 men (no pissing about with two bookings, this was a proper red) came back to 2-2, missed a penalty and Hibs won it in stoppage time. Played at 150mph - marvellous fun.

  • ElliotGrubb
    Grubby (@ElliotGrubb) reported from Musselburgh, Scotland

    @SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?

  • Fionahunter15
    Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland

    @SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later

  • itsmecraigyc
    Craig Cunningham (@itsmecraigyc) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.

  • michellec79
    Michelle (@michellec79) reported from Inveresk, Scotland

    @cityrobbo @SkySports When you put it that way it's not as bad!!!

  • aland_10
    Alan Duncan (@aland_10) reported from Edinburgh, Scotland

    Morning @Carra23 don’t know why it has come to me at 6am but I was thinking a decent #CarraChallenge would be best 11 players from countries that have never won the WorldCup. A 4-3-3 and only 1 player from any country @SkySports #CarraChallenge will get my team up later.

  • Darrenrose7Rose
    Darren Rose (@Darrenrose7Rose) reported from Burntisland, Scotland

    @SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    @SkyHelpTeam That’s almost £72 versus buying it direct from Disney for £49.99. I asked if I could buy direct and still sign in like Netflix or Spotify and watch it on my A boxes but that’s not been answered in your reply.

  • starkedinburgh
    Greg. (@starkedinburgh) reported from Edinburgh, Scotland

    @EdinburghRugby @Rorysuzz @hamishwatson7 @SkySports Not bad. No way that CJ is out playing Jamie Richie at 6. Boy doesn't know how to stay on his feet. We are in a good place. #AsOne #AlwaysEdinburgh

  • SusanSmask
    SFerrol (@SusanSmask) reported from Edinburgh, Scotland

    @SkyUK worst customer service ever. And not willing to put me through to a manager.

  • JackCuthill
    Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JackCuthill) reported from Edinburgh, Scotland

    @SkyHelpTeam my Sky Q box keeps disconnecting from my Wifi. It's happening multiple times daily. Nothing else loses signal just Sky box.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • NathW90
    Nathan (@NathW90) reported

    @SkyHelpTeam having problems with a number of Sky Sports channels, affecting both the main Q box and the mini boxes. These channels also aren't working on Sky Go on the PC.

  • vickylouiseholt
    Vicky MCFC 🐝 (@vickylouiseholt) reported

    @SkyHelpTeam Can someone please help me with broadband? I've had an issue with our WiFi at home now for a few weeks and we are unable to reach customer service on the telephone

  • George_Deee
    George Demetrious (@George_Deee) reported

    @SkyUK and @OpenreachHelp complete and utter liars. Today I had a scheduled second visit for an openreach engineer to come out and resolve a home move issue from the 6th. Waited in my house all day to get a text at 16:30pm to say couldn’t complete as there was no access

  • ad_1980
    AD (@ad_1980) reported

    @SkyHelpTeam any idea why subtitles are not working? The subtitles option is on but nothing is showing...on ANY channel

  • FchdMedia
    FCHD Media Group (@FchdMedia) reported

    Plz help I hate @SkyUK I'm switching to @TalkTalk

  • Blackedgebeers
    Blackedge Brewing Co Ltd (@Blackedgebeers) reported

    @SkyHelpTeam Nope all you managers are ‘too busy’ to use the words of the gent I sent 50 useless mins taking too at 4.10pm. Managers will call back in 24hrs but DONT. The point is whoever I connect with at @skyuk cant or wont help transferring calls, keeping me on hold to type notes etc

  • Acefacefaccini
    Jason Faccini (@Acefacefaccini) reported

    @SkyNews If you want to send them a message then you need to hit them where it hurts. Cut up your season tickets and cancel your @skysports and @btsport subscriptions and stop buying their merchandise is a start. Problem is none of you will and that is why this is happening

  • Mdavda2
    Mdavda (@Mdavda2) reported

    @SkyUK Very disappointed in the service provided to my parents. They had a schedule appointment for someone to upgrade their connection. The engineer did not demonstrate the TV or phone-in where working. They were left unable to use their Sky box or their phone line.

  • Phaskff
    Phaskff ⚽️ (@Phaskff) reported

    @SimonMurray95 @MavricPlays @SkySports I actually never argued it was positive or negative. I just said it might turn out to be a good thing. Nobody knows.

  • NathW90
    Nathan (@NathW90) reported

    @SkyHelpTeam Restarting the boxes, checking for obstructions etc. all of which I've done without any resolution! Just don't understand why Sky Go wouldn't be working either