Sky outages and service status in Prestonpans, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 18, 8:19 AM GMT+1.
- Internet (25%)
- Wi-fi (20%)
- TV (20%)
- Phone (20%)
- E-mail (10%)
- Total Blackout (5%)
The latest reports from users having issues in Prestonpans come from postal codes EH32 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 19: Problems at Sky
Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Kirkcaldy, Prestonpans, Dalkeith, Haddington, Loanhead, and Tranent.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 2 days ago |
|
Edinburgh
|
Internet | 3 days ago |
|
Edinburgh
|
6 days ago | |
|
Edinburgh
|
Phone | 6 days ago |
|
Edinburgh
|
TV | 6 days ago |
|
Edinburgh
|
6 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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John Jeffery (@architectjj) reported from Edinburgh, Scotland@SkySports The cat will just expect this level of service next time
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ian (@xStormxBringeRx) reported from Edinburgh, ScotlandIn all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.
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Avantika (@maryjanesdesk) reported from Edinburgh, Scotland@SkyHelpTeam have just lost my internet. In the EH3 area. Seems like you're having issues in Edinburgh?
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Alison Templeton (@MargaritaAliT) reported from Edinburgh, Scotland@karen_hauer @SkyUK You Tube worked great today guys👌🏼, food shop arrived half hour early, poor guy when I said oh no, am gonna miss #CardioKE 🎤💦, (he knows I love him)😅. Choons especially uplifting 🙌🏻 and positive today✊🏼🥰 #OldSkool Great FUN workout! 🙏🏼 Xx #ThingsCanOnlyGetBetter @DavidPWebb
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Rosaleen Shaw (@RosaleenShaw) reported from Edinburgh, Scotland@SkyHelpTeam trying to upgrade broadband and getting no response- please help
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Robert Hartley (@auldreekie69) reported from Newbattle, Scotland@SkyHelpTeam is there an internet issue at EH223FQ
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John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland@SkyHelpTeam That’s almost £72 versus buying it direct from Disney for £49.99. I asked if I could buy direct and still sign in like Netflix or Spotify and watch it on my A boxes but that’s not been answered in your reply.
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing
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▶️🔼🔼 (@depeche2) reported from Edinburgh, ScotlandHey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
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Jo Parker #SCO 🏴 (@jo31070) reported from Edinburgh, Scotland@SkyHelpTeam Tried to pay overdue bill but saying card not valid, weird as managing to pay other bills with it? Used it before with you & CAN NOT AFFORD to be cut off ( weirdly says acc restricted but it's not tbh ) HELP as can't get a human on the phone #Disability
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Steve Passmoor (@Junkenstein72) reported from Edinburgh, Scotland******* hell man, calm down Merson, Morrison, Mackie, Dawson, it's like a pissed argument at 11pm FFS #skysports #soccerspecial
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Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland@SkyHelpTeam Internet down, any idea when it’ll be back on?
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dittywilliam2 (@dittywilliam2) reported from Dalkeith, Scotland@SkySports In Scotland St Mirren and Celtic weren’t allowed to cancel the game even though St Mirren had only 4 first team playing the other 7+ reserves!! St Mirren played a brilliant game and managed a 0-0 draw!! I’ll never understand SPFL powers that he’s thinking or deduction!
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𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
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joyce combe 🏴 (@jcombe2) reported from Edinburgh, Scotland@skyhelpteam my broadband is down please can u fix this as soon as possible as unable to watch tv or listen to music without it and can't wait 4r days without it.i'm in Edinburgh #skybroadband
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Julia ッ (@MellowScotJulia) reported from Edinburgh, Scotland@SkyHelpTeam Also not working on 503 either
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Jo Parker #SCO 🏴 (@jo31070) reported from Edinburgh, Scotland@SianElin_PT @SkyUK Took me months to cancel, only when I started on here finally got any contact at all. Thankfully now sky free & my broadband is way faster for a fraction of their charges 🥳
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SFerrol (@SusanSmask) reported from Edinburgh, Scotland@SkyUK worst customer service ever. And not willing to put me through to a manager.
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Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland@SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later
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Rachel Marr 🌸 (@dizzy291073) reported from Prestonpans, Scotland@SkyHelpTeam We are still experiencing problems with broadband & sky downloading. Switching router on/off doesn’t fix it either. #sky #skybroadband #helpfixit
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Baz (@bazza2774) reported@cxdi55 @skytv @SkyHelpTeam Cancel it and put it in your partners name as a new customer
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David Weir (@dweir3132) reported@KevvyJ63 @SkySports @virginmedia Same error here - could watch Wigan Rugby or any footy. Shite Service at Premium Price.
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emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported@virginmedia @kathleenp442 Not everyone as apps they pay for skysports on TV expect it to work thts two days in a row when is the expected fix
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Twinny42 (@Twinny421) reported@SkyHelpTeam To all Sky customers - there you go. That's just how important you are to these ***** AFTER they have taken your money. Any other company would have been shut down and shot on sight.
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rob nightingale (@frostytop81) reported@TheClubLiveTw @SkySports I so hope he makes this horrible bitter prick eat his words.
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CityFigo (@FabrizioFigo) reported@theMadridZone @SkySports Never trust rat 🐀 never This guy has so many problems sneaking in to your big team rivals just to won the league and ended up trophyless now it’s has turn he knew al hilal can not compete with the al nassr so he want quickly rush to another team
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Laura Campbell ❤️ (@LCampbell1985) reported@Sargy7 @Niconelove @SkyUK You get all the info when you cancel. 3 weeks is a long time to return something. I’ve just done it myself so I know the process!
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Elphas K. M. (@IronEMK) reported@TouchlineX @SkySports They should trust him on this. His formation and rigidity may be his problem but he is always right on the type of players he needs.
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Clive Roper (@CliveRoper) reported@SkySports Where are the decent commentators for the ATP tennis?? Jamie Murray is awful, so dull and sound totally boring in the Fery match right now…@SkySportsTennis
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Colin Morty (@cmwba) reported@SkyFootball @SkySports @virginmedia no apology for the technicsl issues with red button matches today? How many seasons have subscribers had to put up these issues. Not good enough.