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Sky outages and service status in Prestonpans, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 22, 9:15 AM GMT+1.
  • 56% Internet (56%)
  • 25% Wi-fi (25%)
  • 13% TV (13%)
  • 6% E-mail (6%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 23: Problems at Sky

Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, and Dalkeith.

CityProblem TypeReport Time
Edinburgh Internet 2 days ago
Edinburgh Wi-fi 4 days ago
Edinburgh Internet 8 days ago
Edinburgh TV 10 days ago
Edinburgh Wi-fi 17 days ago
Edinburgh Wi-fi 17 days ago

Nearby cities with recent reports

Edinburgh

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • bunsen1978
    William (@bunsen1978) reported from Edinburgh, Scotland

    @stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.

  • StevenFairlie
    Stevie frimpong (@StevenFairlie) reported from Edinburgh, Scotland

    @Krobertson5808 @SkySports Ah ok. Never seen that! 😩

  • stefansladek
    Stefan Sladek (@stefansladek) reported from Edinburgh, Scotland

    @SkyHelpTeam I agree a resolution with your customer relations team for your issue and then now find out you’re not following through on this. What’s their number. This is a joke

  • MellowScotJulia
    Julia ッ (@MellowScotJulia) reported from Edinburgh, Scotland

    @SkyHelpTeam Also not working on 503 either

  • WadeGTaylor
    Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    Nice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....

  • pauloneil1874
    Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.

  • pdoodle
    Paula Westaby (@pdoodle) reported from Gorebridge, Scotland

    @SkyHelpTeam No I am a Sky Mobile customer

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?

  • gordon_burrows
    Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland

    @SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?

  • debs_anderson42
    Debs Anderson (@debs_anderson42) reported from Edinburgh, Scotland

    @SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine

  • adam8mitchell
    Adam Mitchell (@adam8mitchell) reported from Edinburgh, Scotland

    @James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!

  • simy_cs
    Craig Simpson (@simy_cs) reported from Kirkcaldy, Scotland

    @krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical

  • ashleighlsX
    -Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland

    @ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon

  • kaitlyndavidsxn
    kaitlyn (@kaitlyndavidsxn) reported from Edinburgh, Scotland

    @SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?

  • Baigrie1985
    💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either

  • Fionahunter15
    Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland

    @SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later

  • ianfieldhouse
    Ian Fieldhouse (@ianfieldhouse) reported from Edinburgh, Scotland

    Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam

  • RosaleenShaw
    Rosaleen Shaw (@RosaleenShaw) reported from Edinburgh, Scotland

    @SkyHelpTeam trying to upgrade broadband and getting no response- please help

  • Noosh1977
    Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    Is my @SkyUK broadband down because @CityFibre are tearing lumps out the pavement outside my house? Anyone else in Edinburgh having the same issues?

  • itsmecraigyc
    Craig Cunningham (@itsmecraigyc) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamTwoStrings
    MrAdamD (@AdamTwoStrings) reported

    @SkyUK Maybe the worst company I've ever had to deal with. Sending sales people to houses and initiating contracts on the doorstep with no agreement. Disgraceful. Trying to contact customer service is even worse

  • mantonl
    Lee Manton (Λη Μαντον) (@mantonl) reported

    @tina0402x @SkyUK VirginMedia are good when you’re a new customer, I’ve been with them since they took over NTL but once your contract is up, that’s when it turns into a nightmare. They don’t give a toss about existing customers. Every renewal is a fight & their offshore teams are useless.

  • rjbdawson
    richard dawson (@rjbdawson) reported

    @OliviaD150 @jammierooroo @SkyUK The law has altered on cancelling adirect debit, you can now cancel it via your bank. You no longer need the recipient of the DD to cancel it.

  • maraboustork1
    Grapeape (@maraboustork1) reported

    @jammierooroo @SkyUK BT pulled similar **** with my elderly mum, they persuaded her she needed their WiFi net stuff at 40 quid extra a month. It's meant so you can get a signal 50 metres away in your summer house or similar, she lives in a one bedroom sheltered housing flat.

  • DelanceyUK
    Mel (@DelanceyUK) reported

    @jammierooroo @SkyUK You'll get the Sky TV automated twitter account response in a minute. Telling you they don't do customer support here. Not sure what their point is honestly.

  • SimTalksTelly
    Sim Talks Tennis 🎾🙂‍↔️🎤 (@SimTalksTelly) reported

    The fact that @SkySports @skytv hasn’t got a series link for the #PremierLeagueofDarts doesn’t make any sense and they need to fix it once and for all! Also losing links when the channel changes! Ridiculous in big 2026!

  • LekanAkinyemi01
    𝑪𝒉𝒂𝒎𝒑𝒊𝒐𝒏 𝒐𝒇 𝒕𝒉𝒆 𝑾𝒐𝒓𝒍𝒅 (@LekanAkinyemi01) reported

    @SkySports Are you afraid to tell Chelsea fans the real issues? You know the truth, just wont spill it! The rumors are true, the medical team chooses the players to play

  • kcworldsports
    Kcworld (@kcworldsports) reported

    @Chels_HQ @SkySports They will never ask you

  • sergiochipolina
    sergio chipolina (@sergiochipolina) reported

    Skysports saying sporting leadership are meeting to discuss not only what ******** happened last night against Brighton but past results and how to fix it, good luck with that Rosenior needs to be sacked immediately enough is enough it's embarrassing no spirit passion desire.

  • scoob20_
    Scoob20_ (@scoob20_) reported

    @jammierooroo @SkyUK And to make matters even worse @SkyUK will up the prices mid-contract by around 10% every year so it will be a lot more than £170/m by the end. Good luck trying to speak to anyone there. Unless you choose the option to cancel you’re just left at the mercy of their chatbot.