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Sky Outage Report in Prestonpans, East Lothian, Scotland

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 01/29/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Tranent, Dalkeith, Haddington, Penicuik, Musselburgh, Prestonpans and Kirkcaldy.

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City Problem Type Report Time
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomEdinburgh TV
United KingdomEdinburgh Internet
United KingdomEdinburgh TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • auldreekie69 Robert Hartley (@auldreekie69) reported from Newbattle, Scotland

    @SkyHelpTeam is there an internet issue at EH223FQ

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing

  • jillheartsnyc Jill Robb (@jillheartsnyc) reported from Edinburgh, Scotland

    @SkyUK when will the no dish service be available in the UK

  • scottr8480 Scott Ralston (@scottr8480) reported from Penicuik, Scotland

    Not having @TrueGeordieTG comment the Ksi@ fight is crazy, @SkySports cancel my subscription thanks#wewantgeordie#skysucks

  • GeoDev7 Geo Dev (@GeoDev7) reported from Edinburgh, Scotland

    @jeffkimberpoker @SkySports They are bang out of order , should be able to give us refunds no problem. Email or a text link 😡

  • dizzy291073 Rachel Marr 🌸 (@dizzy291073) reported from Prestonpans, Scotland

    @SkyHelpTeam We are still experiencing problems with broadband & sky downloading. Switching router on/off doesn’t fix it either. #sky #skybroadband #helpfixit

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    @SkyHelpTeam That’s almost £72 versus buying it direct from Disney for £49.99. I asked if I could buy direct and still sign in like Netflix or Spotify and watch it on my A boxes but that’s not been answered in your reply.

  • aljawil Alan Williams (@aljawil) reported from Edinburgh, Scotland

    Get a @SkySports notification on my phone that the game is over before it is over on @btsportfootball - Twitter was ahead of the match all night. A bit crap that.

  • tamsbird Audrey Whitehead (@tamsbird) reported from Edinburgh, Scotland

    @SkyHelpTeam Amazing how we can upgrade no problem try to downgrade is another matter.

  • AngelaS09 AngelaS (@AngelaS09) reported from Edinburgh, Scotland

    @SkyHelpTeam I need help I can’t get through to someone who will help they just keep trying to sell me sky Q which your engineers told me I can’t have. My multitoom box in my bedroom has stopped working

  • SusanSmask SFerrol (@SusanSmask) reported from Edinburgh, Scotland

    @SkyUK worst customer service ever. And not willing to put me through to a manager.

  • starkedinburgh Greg. (@starkedinburgh) reported from Edinburgh, Scotland

    @EdinburghRugby @Rorysuzz @hamishwatson7 @SkySports Not bad. No way that CJ is out playing Jamie Richie at 6. Boy doesn't know how to stay on his feet. We are in a good place. #AsOne #AlwaysEdinburgh

  • JackCuthill Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JackCuthill) reported from Edinburgh, Scotland

    @SkyHelpTeam my Sky Q box keeps disconnecting from my Wifi. It's happening multiple times daily. Nothing else loses signal just Sky box.

  • stefansladek Stefan Sladek (@stefansladek) reported from Edinburgh, Scotland

    @SkyHelpTeam I agree a resolution with your customer relations team for your issue and then now find out you’re not following through on this. What’s their number. This is a joke

  • AngelaS09 AngelaS (@AngelaS09) reported from Edinburgh, Scotland

    @SkyHelpTeam I am a key worker I’m a charge nurse in nhs, I’m being billed for a service I’m not getting! Actually quite angry at that!!

  • celticjohn67 John Connell (@celticjohn67) reported from Kirkcaldy, Scotland

    @SkyUK AVENUE 5 absolute drivel, worst programme I’ve seen sky make

  • scottr8480 Scott Ralston (@scottr8480) reported from Penicuik, Scotland

    Not having @TrueGeordieTG comment the Kai fight is crazy, @SkySports cancel my subscription thanks#wewantgeordie#skysucks

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia One of your site engineers has turned up at her house. She has also emailed a complaint. Best of all @SkyUK have stepped in and retrieved her charity number for her.... Ridiculous it took your rival to help

  • michellec79 Michelle (@michellec79) reported from Inveresk, Scotland

    @cityrobbo @SkySports When you put it that way it's not as bad!!!

  • paulforsyth7867 Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @Rpearson081 @RangersBoy8877 @ThreeUK @ThreeUKSupport @SkyHelpTeam @WhatsApp I want to change providers as the signal is very poor to no signal at all and that is when am in the open. Can't do this until 2021 so Three better improve or provide a reduced bill for a service am not getting.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • aleexxis_17 Alexisssss (@aleexxis_17) reported

    @SkyHelpTeam Is sky down? It won’t let me even buy a new phone contract “your payment is unsuccessful” & I can’t get to basket section. Jezoz when will it get fixed? Yes hello, I have money!

  • SarahW21913 Sarah Williams (@SarahW21913) reported

    @SkyHelpTeam is there a problem with accounts? I can’t view my bills keep getting error messages

  • Imi_virji21 Imi virji (@Imi_virji21) reported

    @SkySports She bossed it. Still 22 and didn’t even have the best of starts with travel and injury issues but as she said came in and hit the ground running. She’ll want to come back stronger for sure. Big up Lauren

  • graemeball Graeme (@graemeball) reported

    @SkyHelpTeam I am in contract until 21 at August 2021. When can I cancel my Tv,phone and broadband?

  • Hanuborong7362 MUFC@Hanu (@Hanuborong7362) reported

    @SkySportsNews here in 🇵🇰 when someone is too slow we call them PTCl. basically PTCL is a internet service provider which is too slow. but from now onwards we'll call them skysports.

  • adamf83 Adam (@adamf83) reported

    @SkyHelpTeam I ran a test, it got me to run through plugging things in again and then came back said there was a problem and said an engineer needs to visit. I’ve booked one for tomorrow but was hoping you guys might be able to sort it, unless it’s an exchange/cabinet issue

  • FloHedgecrumb Florence Hedgecrumb (@FloHedgecrumb) reported

    @SkyHelpTeam I understand there’s an issue in our area, but it’s been 18hrs and we’re still without internet or calls. When can we expect the service to be back? No other providers in the area are affected.

  • Utd_DeviI Wazza. (@Utd_DeviI) reported

    @vishy_united @SkySports I thought we were agreeing personal terms this morning according to Sky? These mfs are so slow loool

  • StuartRae10 Stuart Rae (@StuartRae10) reported

    @FarseerUK @SkySports Calm down, most if not all his tries are run ins. He does have an eye for the line as long as no one is in the way.

  • andyo83 Andy O (@andyo83) reported

    @SkyUK hi our skyQ box often has issues where sound doesn't come through on the various channels. Its frustrating as we then have to reset. Its not the TV.There are also points where we will just hear its fan going and nothing works, from the Internet to the channels. Any ideas?