Sky

Sky Outage Report in Prestonpans, East Lothian, Scotland

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Prestonpans come from postal codes EH32.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 10/12/2025 00:00

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Kirkcaldy, Edinburgh, Gorebridge and Prestonpans.

Loading map, please wait...
City Problem Type Report Time
United KingdomKirkcaldy Phone
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomEdinburgh TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • johnmichealfol1 john micheal foley (@johnmichealfol1) reported from Edinburgh, Scotland

    @SkyCricket @SkySports Unlucky you lot are has been England 🏴󠁧󠁢󠁥󠁮󠁧󠁿 are crap never win anything it’s a tough life

  • accountantfaith Faith Simpson BA FCCA (@accountantfaith) reported from Edinburgh, Scotland

    Absolutely shocking @SkyUK when give 31 days notice and you accept you now want to charge us further for more nonsense. Appalling and shocking #service #badservice . Sort it out and don’t charge us unnecessary fees when gave correct notice.

  • homerastra paul benstead (@homerastra) reported from Edinburgh, Scotland

    what a **** but I sometimes feel like that I usually watch @SkySports and often downgraded to @btsportfootball and have to listen to the utter shit your bang average pundits serve up #LCFC

  • Graemeo26 Graeme Brown (@Graemeo26) reported from Edinburgh, Scotland

    @SkyHelpTeam is there not a 24 hours number to contact as none of my services are working at all. Contacting the service provider is impossible to fix all 3 services which I pay monthly for 80mbps and hardly get 50mbps. Clearly an issue any solutions since can’t contact via phone

  • bfinlay0212 Bryan Finlay BEM  (@bfinlay0212) reported from Penicuik, Scotland

    1st time I have had poor customer service from @SkyUK what has happened

  • Toolbag4 Darren Rintoul (@Toolbag4) reported from Edinburgh, Scotland

    Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.

  • TheNeilAppleton Neil Appleton (@TheNeilAppleton) reported from Edinburgh, Scotland

    @Jode1975 @TheAgileShark @SkyHelpTeam The very reason we ditched @SkyUK & wouldn’t return. Most content is available through other sources, cheaper & delivered with better service.

  • SunterAndrew Andrew Sunter (@SunterAndrew) reported from Edinburgh, Scotland

    @SkyHelpTeam I'm in Fife and my broadband has been down since Sunday. BT engineer changed the phone line yesterday but it's made sod all difference

  • Leebo_OM Lee Hewat (@Leebo_OM) reported from Edinburgh, Scotland

    @shewat24 @SkyHelpTeam Just some free movies from Sky Store sis 😊 Nothing big but they were quick in dealing with my problem and admitted it was their error!

  • RadicalSheep Ian Campbell Foster (@RadicalSheep) reported from Edinburgh, Scotland

    @virginmedia Yes, there's been a fault for 24 hours that your engineers are 'still working hard to correct'. Over 24 hours! Hopeless. Leaving @SkyUK was the worst decision ever.

  • _Just_Steve_ Steve Evans (@_Just_Steve_) reported from Edinburgh, Scotland

    I have tried to cancel @LFCTV for 3 months now. On line you get a message saying they can’t do it right now and you call @SkyUK and they tell you it will be a 20 minute wait. It’s a con stay away from it. @SkyHelpTeam

  • JackCuthill Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JackCuthill) reported from Edinburgh, Scotland

    @SkyUK I had downgrade today sadly but the customer service was straight forward no trying push sales. Excellent service

  • judy2k Judy2k (@judy2k) reported from Bonnyrigg, Scotland

    @rawkode @SkyUK Oh you'll get MUCH more than that. I've never been so harassed as when I dropped @SkyUK. It goes on for months, by mail, text, mobile and landline calls. (And we didn't terminate our contract early).

  • accountantfaith Faith Simpson BA FCCA (@accountantfaith) reported from Edinburgh, Scotland

    So @SkyUK having cancelled plan and given 31 days notice that we were told by you, You now send a threatening message to either pay more or reinstate package. Shocking service. #badservice

  • MikeGoodman3 Michael Goodman (@MikeGoodman3) reported from Edinburgh, Scotland

    @SkyUK Will SKY give me a reduction on my monthly payments as every time I put Sky News on its the same shit repeated

  • thompsonneil15 Neil Thompson (@thompsonneil15) reported from Edinburgh, Scotland

    About time McGregor was punished for his stupid antics. Gets away with this kind of behaviour all to often. #RangersFC #Hibs #SkySports #spl

  • JoanMcAlpine Joan McAlpine (@JoanMcAlpine) reported from Edinburgh, Scotland

    @SkyHelpTeam @SkyUK I will, but that does not help other customers who get two pre recorded messages, first saying wait time is one hour, then another saying 20 minutes. Pre-record suggests this is delibrate tactic, not because of a one off busy period.

  • alexish78 Alexis (@alexish78) reported from Musselburgh, Scotland

    Send help boyfriend is making me have a conversation about moving from @bt_uk broadband to @SkyUK broadband. It’s too hard to change :(

  • mastermc0 Grant (@mastermc0) reported from Edinburgh, Scotland

    Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!

  • Seaholmbb Seaholm (@Seaholmbb) reported from North Berwick, Scotland

    @SkyUK still waiting for a phone call from customer service...unbelievable unreliable service ... vip customer !!!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • lhalsall26 Laura Singleton (@lhalsall26) reported

    @SkyHelpTeam It says processing and has done for 6 weeks, we have requested a manager call back 3 times but never received one, can’t speak to BT because we are not directly there customer and when we speak to @SkyUK we are told they can’t do anything until the update comes in, it never does

  • HGExploderDude HGExploderDude (@HGExploderDude) reported

    @SkyHelpTeam I left not too long ago due to constant drops in internet speed. I was told if there were any issues, my bill for the month would be partially refunded, but I never received anything, and the slow speeds made anything more strenuous than listening to an audiobook impossible.

  • Louise44747754 Loubey (@Louise44747754) reported

    @gm7103 @SkyHelpTeam Hi I’m in CV3 and my internet has been down since 5am. Supposed to be working from home but can’t do anything without internet and message from Sky is that you are aware of the problem? Great, but when will it be fixed?

  • Eddie_Janner Steven (@Eddie_Janner) reported

    @SkyUK As a Sky VIP Diamond customer how would you get a SR203 broadband hub?

  • DavidRMckechnie David Mckechnie (@DavidRMckechnie) reported

    @Dugster_88 @SkySports Does that mean celtic fans can never call it out either? That’s your solution then?

  • Michael71955764 Michael (@Michael71955764) reported

    @SkyUK Why is SkyGo always terrible? Pretty much scamming people out of money at this point. Can’t even skip into a movie, watching a film and says Futurama. Absolutely sick of Sky, I’m going.

  • MbukuNyani Mbuku Nyani (@MbukuNyani) reported

    @BBasascu @SkySports You are part of the problem

  • itsyesman3030 Itsyesman3030 (@itsyesman3030) reported

    @drew_wwwwd @SkyHelpTeam I'm just asking if someone could check their email to see if they've received a code for an item inside a video game Call of Duty :( you need to be a sky broadband customer

  • itsyesman3030 Itsyesman3030 (@itsyesman3030) reported

    @Louise44747754 @gm7103 @SkyHelpTeam I'm just asking if someone could check their email to see if they've received a code for an item inside a video game Call of Duty :( you need to be a sky broadband customer

  • Twitnit09 Sarah Smith (@Twitnit09) reported

    @SkyHelpTeam I can see I'm not going to get any help here... I paid this months-I am billed a month in advance, therefore I am all paid up until the middle of April, so my services haven't been suspended. I want to resolve this before that happens!