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Sky Outage Report in Prestonpans, East Lothian, Scotland

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 02/26/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Gorebridge, Kirkcaldy, Loanhead, Tranent, Dalkeith, Haddington, Penicuik, Musselburgh and Prestonpans.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomGorebridge Wi-fi
United KingdomKirkcaldy TV
United KingdomGorebridge Wi-fi
United KingdomGorebridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • iain4546 Dub (@iain4546) reported from Edinburgh, Scotland

    "The moon came down to earth one day to see up close what had been so far" (and in doing so caused tsunamis that wiped almost everyone from off the face of the planet). FFS @SkyUK what a completely nonsensical advert.

  • goldchain_flu NicoleFiona (@goldchain_flu) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there, I need some help with my bill but cannot call , what can I do?

  • Junkenstein72 Steve Passmoor (@Junkenstein72) reported from Edinburgh, Scotland

    ******* hell man, calm down Merson, Morrison, Mackie, Dawson, it's like a pissed argument at 11pm FFS #skysports #soccerspecial

  • dittywilliam2 dittywilliam2 (@dittywilliam2) reported from Dalkeith, Scotland

    @SkySports In Scotland St Mirren and Celtic weren’t allowed to cancel the game even though St Mirren had only 4 first team playing the other 7+ reserves!! St Mirren played a brilliant game and managed a 0-0 draw!! I’ll never understand SPFL powers that he’s thinking or deduction!

  • ben_cole90 juanjo (@ben_cole90) reported from Edinburgh, Scotland

    @LUFCSmith25 @seanybizzle @SkySports Who is awful

  • jo31070 Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SkyHelpTeam Tried to pay overdue bill but saying card not valid, weird as managing to pay other bills with it? Used it before with you & CAN NOT AFFORD to be cut off ( weirdly says acc restricted but it's not tbh ) HELP as can't get a human on the phone #Disability

  • Graemereaper Ricky Goold 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Graemereaper) reported from Edinburgh, Scotland

    No, Martin Tyler. He didn't "just about make it back for the game" because he actually *did* make it back. Where did this stupid "just about" thing come from? It's massively annoying. Stop it. #SkySports #NEWTOT

  • Noosh1977 Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    @SkyHelpTeam We know there is an issue with connection to our property. The OpenReach engineer identified a fault 4m from our house, exactly where @CityFibre were digging.

  • ben_cole90 juanjo (@ben_cole90) reported from Edinburgh, Scotland

    @Slaughter23_ @Paulmccann91 @SkySports The 22 unbeaten run we were very lucky. Played terribly pretty much every week. The road to the europa league final was very flattering and we were awful in the final. Being good at europa league isn’t the level I want to be at. He’s a cup manager. Villarreal won’t be in Europe

  • nocomment041009 ajaK analA (@nocomment041009) reported from Edinburgh, Scotland

    @SkyUK broadband not working this morning and been told internal issue? Also been told engineer can’t come out until 22nd June 😳 we work from home, my kids use internet for school work, surely you can do better than that?

  • SanjieB Angie Ball (@SanjieB) reported from Edinburgh, Scotland

    @SkyHelpTeam I’ve been trying to find information on how I upgrade and get the double data deal as a current customer. Your website has nothing about this for current customers. I tried to call your CS but they guy instead of just answering me was trying to force me to sign up.

  • PointlessSword PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @qprtv @SkySports No. Didn't like him. But again all your tiny brain cell can comprehend is nonces and **** football. Did you just out yourself as a *****. Oh I think you did.

  • Noosh1977 Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    Is my @SkyUK broadband down because @CityFibre are tearing lumps out the pavement outside my house? Anyone else in Edinburgh having the same issues?

  • jo31070 Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SkyHelpTeam I need someone from the UK to call me! Sat in tears after almost an hour to someone who didn't even understand why I was calling! Some way to treat vulnerable customers 😡

  • cb222016 CB (@cb222016) reported from Edinburgh, Scotland

    @SkyHelpTeam @T_27_2 Done that, no issues showing

  • jo31070 Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SianElin_PT @SkyUK Took me months to cancel, only when I started on here finally got any contact at all. Thankfully now sky free & my broadband is way faster for a fraction of their charges 🥳

  • iain4546 Dub (@iain4546) reported from Edinburgh, Scotland

    @SkyUK If the internet goes down I suppose that's the customer goosed?

  • Shaybee7 Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland

    @SkyHelpTeam Internet down, any idea when it’ll be back on?

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either

  • Shaybee7 Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland

    @SkyHelpTeam Broadband down in Midlothian any idea when it’ll be up running?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • willdoch Will Docherty (@willdoch) reported

    @SkyHelpTeam So the replacement router made no difference. Was just on phone to Sky technician, who was trying to help. Call dropped and multiple attempts to get through automated system failed. Clearly it’s designed to put people off calling Sky!

  • cmccann2022 Carly McCann (@cmccann2022) reported

    As a customer of @SkyHelpTeam in the PE2 postcode I’m getting increasingly frustrated. It’s now 10/11 weeks of diabolical service. People of #Peterborough specifically PE2 what’s your experience? Our whole neighbourhood is reporting sky issues and has been since early December

  • djmoo1 Jamie (@djmoo1) reported

    @SkyHelpTeam having issues calling certain numbers from sky landline and mobile. Says number does not exist when they do and can dial from other numbers. Quick google search shows this may be a problem, how can I resolve it please as news to make calls

  • anjarsulistiyo Anjar Sulistiyo (@anjarsulistiyo) reported

    @SkySports I'm a big fan of football.. but currently there are a big problem in Indonesia.. Our federation just stop all comp. from 2nd tier league and below. There is no degradation for the top tier. Please bring it up and let the world now, how bad is our Federation

  • PeacockTVCare PeacockTVCare (@PeacockTVCare) reported

    @Yurt54357817 Hi there! Thanks for reaching out! We recommend contacting Sky on their help page @SkyHelpTeam. Should you have any further inquiries, feel free to reach back out to us!

  • StephWhelan12 Stephanie Henshaw (@StephWhelan12) reported

    @SkyHelpTeam I’m so fed up with your level of service I’m a platinum customer, I’ve had no home phone working for nearly a month I stayed in and waited on the 5th all day ( my birthday) no one came I rang again Sunday from the mom in laws house phone and I was reassured it would

  • Edgooner81 Eds (@Edgooner81) reported

    @SkyHelpTeam cannot wait to leave sky absolutely atrocious service people don’t touch them

  • Pritam_Das Pritam Das (@Pritam_Das) reported

    @SkyHelpTeam Well your team is not that competent enough to provide any assurance. In fact there isn't even an acknowledgement that the issue is with sky so not sure if they can resolve it either. Feel should go ahead with other ISP!

  • Betfairhedgehog The Betfair Hedgehog (@Betfairhedgehog) reported

    @SkyUK It takes an age for them to set up. Got to get Openreach to install, then Open reach forget theor ladder.... then it's 2 weeks later. Then customer services (good luck finding their number). Then they MIGHT call you to install. 47 days in...

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @laillidraws @SkyHelpTeam Its pretty self explanatory in the name really. You are also told about it in the key facts and renewal break down either by the agent on the phone or by the computer screen online. So you either didn’t listen or didn’t understand through ignorance or incompetence.