Sky Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Gorebridge, Kirkcaldy, Loanhead, Tranent, Dalkeith, Haddington, Penicuik and Musselburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Gorebridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Alan Williams
(@aljawil) reported
from
Edinburgh, Scotland
Get a @SkySports notification on my phone that the game is over before it is over on @btsportfootball - Twitter was ahead of the match all night. A bit crap that.
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Rachel Marr 🌸
(@dizzy291073) reported
from
Prestonpans, Scotland
@SkyHelpTeam We are still experiencing problems with broadband & sky downloading. Switching router on/off doesn’t fix it either. #sky #skybroadband #helpfixit
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SFerrol
(@SusanSmask) reported
from
Edinburgh, Scotland
@SkyUK worst customer service ever. And not willing to put me through to a manager.
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Michelle
(@michellec79) reported
from
Inveresk, Scotland
@cityrobbo @SkySports When you put it that way it's not as bad!!!
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Alison Templeton
(@MargaritaAliT) reported
from
Edinburgh, Scotland
@karen_hauer @SkyUK You Tube worked great today guys👌🏼, food shop arrived half hour early, poor guy when I said oh no, am gonna miss #CardioKE 🎤💦, (he knows I love him)😅. Choons especially uplifting 🙌🏻 and positive today✊🏼🥰 #OldSkool Great FUN workout! 🙏🏼 Xx #ThingsCanOnlyGetBetter @DavidPWebb
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AngelaS
(@AngelaS09) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am a key worker I’m a charge nurse in nhs, I’m being billed for a service I’m not getting! Actually quite angry at that!!
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing
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john ross
(@johnross77) reported
from
Tranent, Scotland
@bugsy_7 @SkySports Drive down to Goswick GC 50mins for me
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Stefan Sladek
(@stefansladek) reported
from
Edinburgh, Scotland
@SkyHelpTeam I agree a resolution with your customer relations team for your issue and then now find out you’re not following through on this. What’s their number. This is a joke
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Greg.
(@starkedinburgh) reported
from
Edinburgh, Scotland
@EdinburghRugby @Rorysuzz @hamishwatson7 @SkySports Not bad. No way that CJ is out playing Jamie Richie at 6. Boy doesn't know how to stay on his feet. We are in a good place. #AsOne #AlwaysEdinburgh
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Matt Donlan
(@MrMattDonlan) reported
from
Edinburgh, Scotland
@CraigCraigsmith @Thedouglout79 @LiamWinstanley3 @SkyUK Most entertaining game I’ve seen in years was this/last season. Hibs v Hamilton. Accies 2-0 down with 10 men (no pissing about with two bookings, this was a proper red) came back to 2-2, missed a penalty and Hibs won it in stoppage time. Played at 150mph - marvellous fun.
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Alan Duncan
(@aland_10) reported
from
Edinburgh, Scotland
Morning @Carra23 don’t know why it has come to me at 6am but I was thinking a decent #CarraChallenge would be best 11 players from countries that have never won the WorldCup. A 4-3-3 and only 1 player from any country @SkySports #CarraChallenge will get my team up later.
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
@SkyHelpTeam That’s almost £72 versus buying it direct from Disney for £49.99. I asked if I could buy direct and still sign in like Netflix or Spotify and watch it on my A boxes but that’s not been answered in your reply.
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Craig Cunningham
(@itsmecraigyc) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.
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Jack 🏴
(@JackCuthill) reported
from
Edinburgh, Scotland
@SkyHelpTeam my Sky Q box keeps disconnecting from my Wifi. It's happening multiple times daily. Nothing else loses signal just Sky box.
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AngelaS
(@AngelaS09) reported
from
Edinburgh, Scotland
@SkyHelpTeam I need help I can’t get through to someone who will help they just keep trying to sell me sky Q which your engineers told me I can’t have. My multitoom box in my bedroom has stopped working
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Robert Hartley
(@auldreekie69) reported
from
Newbattle, Scotland
@SkyHelpTeam is there an internet issue at EH223FQ
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John Connell
(@celticjohn67) reported
from
Kirkcaldy, Scotland
@SkyUK AVENUE 5 absolute drivel, worst programme I’ve seen sky make
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Rosaleen Shaw
(@RosaleenShaw) reported
from
Edinburgh, Scotland
@SkyHelpTeam trying to upgrade broadband and getting no response- please help
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Geo Dev
(@GeoDev7) reported
from
Edinburgh, Scotland
@jeffkimberpoker @SkySports They are bang out of order , should be able to give us refunds no problem. Email or a text link 😡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Adam
(@DiscoveryAdam) reported
@SkyUK Sky speak....”we are reviewing our prices” = “our prices are going up”...”we occasionally review our prices” = “every year without fail you will pay more” ..hate marketing BS!
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Simon Ward
(@siward77) reported
@SkyHelpTeam how come if I’m an existing customer for 15 years it’s £10 more for me to re-contract with you than if I’m a new customer 🤔
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Tracy Mullen
(@tracy_m21) reported
@SkyHelpTeam I can’t get on! How do I speak to someone now!!! This isn’t helpful just a stupid automated person wanting to know why I want to speak to someone and then not letting me I’m sorry I ever came to sky!! Can you ask someone to phone me within the next 30 mins please
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classicsoccershirt.com🛒
(@clasocs_cs) reported
@SkySports previous match kessie is the real problem for bruno, if pogba play + shaw united can win easly
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Trish
(@Trodiej) reported
@SkyUK my internet isn't working & a reset does not help what is the contact phone number
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delta
(@OMID58770915) reported
@SkyHelpTeam fix your internet man I pay £40 every month and u keep disconnecting and then connecting ur company is joke
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Chlo♡
(@chlo198) reported
@SkyHelpTeam Hi, our sky box has suddenly started flashing on the home screen and then turning off to a black screen. Before this, earlier today, the whole screen was blue and muted and the remote does nothing. This is not a TV problem. Could you advise? Thanks
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Yousaf Ahmad
(@YousafAhmad13) reported
@MicahRichards @SkySports @MicahRichards is a powerhouse, I think there would be more damage to the car.
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Belle
(@Aspen74) reported
@skyhelpteam hello, hoping you can help... I took out a different the ultimate TV contract 6 months in to my existing contract. I thought this would replace the previous one... Why am I not just paying that price for the remainder of the 18 months?
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Lee Jeffries
(@JeffriesLM) reported
@SkySports @SkyUK is there a way of turning the commentator off on football games on the red button they are awful sounding weirdos sitting in the bedrooms with their parents in the next room 🙈