Sky Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Sky
Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Gorebridge, Kirkcaldy, Loanhead, Tranent, Dalkeith, Haddington, Penicuik and Musselburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Gorebridge |
Wi-fi | |
| Kirkcaldy |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?
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Darren Rose
(@Darrenrose7Rose) reported
from
Burntisland, Scotland
@SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product
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Gordon Burrows
(@gordon_burrows) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.
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Stevie frimpong
(@StevenFairlie) reported
from
Edinburgh, Scotland
@Krobertson5808 @SkySports Ah ok. Never seen that! 😩
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?
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Avantika
(@maryjanesdesk) reported
from
Edinburgh, Scotland
@SkyHelpTeam is your broadband having issues in Edinburgh?? I'm trying to work and it keeps cutting out. Not helpful!
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Peter STEVENSON
(@percivalpete75) reported
from
Kirkcaldy, Scotland
@SkySports WTF! That's gotta be a record?
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KP
(@kp71) reported
from
Edinburgh, Scotland
@SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.
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Jane Darkes
(@janeOfArk) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me
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Grubby
(@ElliotGrubb) reported
from
Musselburgh, Scotland
@SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?
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Trevor Cowin
(@trevorcowin) reported
from
Edinburgh, Scotland
@SkyUK signal is absolutely shite as per..
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Wade Taylor
(@WadeGTaylor) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!
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William
(@bunsen1978) reported
from
Edinburgh, Scotland
@stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.
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Alan Robertson
(@alanjrobertson) reported
from
Edinburgh, Scotland
@SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
Just recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam
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Jamie Docherty
(@JamieDoc12) reported
from
Edinburgh, Scotland
@SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off
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Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Steve R
(@sr_comps) reported
@SkyHelpTeam @Gibax Shouldn’t be taking months to fix this it’s a shambles and the longer it goes on the worse it is with shows all over the place
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Tony
(@Tonysmini) reported
@Oxfordite @SkyHelpTeam Does it answer if you ring it from a mobile then pick up the handset? Make sure the phone isn’t muted, the ring volume isn’t turned down, then try another handset.
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magus
(@urfeNicholas) reported
@SkyHelpTeam #ineedhelp broadband connection has been down for 2 days in Chislehurst BR7
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Amanda Bail
(@1scrummymummy) reported
@SkyHelpTeam They also disconnected the entire service 3 times as a result of the Sky card switching with the new box supposedly arriving with the engineer. It’s been a bloody shambles from start to finish l.
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Tony
(@Tonysmini) reported
@Charliepops1982 @SkyHelpTeam Do you have a socket anywhere in the house already? If you do, it may be booked as a remote start rather than an engineer visit, you just unbox your kit, plug it in and wait until midnight for your service to switch on.
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Crypto_gringo
(@Officialgringos) reported
@SkySports watching the 3rd T20I Pakistan vs England and you guys forget to put the score bar on. I have no idea what the score is or how many overs are bowled. Fix it pls.
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Tony
(@Tonysmini) reported
@Charliepops1982 @SkyHelpTeam Have a look outside, see how the neighbours are fed, from a pole or underground? Ask one where their sockets are. Any plastic capping by the door or down the side of the house? How old is the house?
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Mike Hornby
(@MikeHornby84) reported
@SkyHelpTeam any idea how long the internet is gonna be down for in PR8??
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WFPB
(@mrWFPB) reported
.@SkyHelpTeam it's truly REALLY hard to speak to a human. Please reply. When trying to log in online why was I asked to register with sky ID - I don't get it. I want to cancel my sky insurance please.
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Mark Pegler
(@mpegs) reported
@SkyHelpTeam we are trying to set up a new Sky broadband subscription but continually get a ‘unfortunately we cannot process your request online right now’ message. Same for 3 days. Pls help.