Sky Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Prestonpans come from postal codes EH32.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Tranent, Dalkeith, Haddington, Penicuik, Musselburgh, Prestonpans and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Adam Mitchell
(@adam8mitchell) reported
from
Edinburgh, Scotland
@James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!
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Graeme Brown
(@Graemeo26) reported
from
Edinburgh, Scotland
Again @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???
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Julia ッ
(@MellowScotJulia) reported
from
Edinburgh, Scotland
@SkyHelpTeam Also not working on 503 either
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Juanjo #KroenkeOut
(@ben_cole90) reported
from
Edinburgh, Scotland
@mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.
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kaitlyn
(@kaitlyndavidsxn) reported
from
Edinburgh, Scotland
@SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
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Craig Simpson
(@simy_cs) reported
from
Kirkcaldy, Scotland
@krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical
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ian
(@xStormxBringeRx) reported
from
Edinburgh, Scotland
In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.
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Paula Westaby
(@pdoodle) reported
from
Gorebridge, Scotland
@SkyHelpTeam No I am a Sky Mobile customer
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Maurice Brown
(@MoBoDrums) reported
from
Edinburgh, Scotland
Anyone else having issues with the Sky Go app on @SkyUK
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
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Lisanne Valente
(@lizzlevalente) reported
from
Edinburgh, Scotland
@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!
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bookmeister he/him
(@bookmeister) reported
from
Edinburgh, Scotland
Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@A01Mark @smalltrend @SkySports They could just stand there and not boo. They could jump up and down. They could put their hands on their hearts they could do some gesture which isn't abusive but no they choose to boo. They are booing people protesting. End of. Not acceptable.
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ian
(@xStormxBringeRx) reported
from
Edinburgh, Scotland
@SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬
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Sarah Watt
(@SarahWatt13) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Anderson
(@MattandPt) reported
@SkyHelpTeam Spoke to a nice guy yesterday who informed me that the problem would be resolved within 72 hours and promised £20 data credit. Credit not showing on app and we shall see if broadband returns over the weekend
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CREED
(@Preshblem) reported
@SkyHelpTeam My old address is in the address box. Not sure why as I don’t remember having sky at that address & also there’s no option to unlink from an old account under “My details” as your help page suggests. Where do I go from here?
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Tagfcuk
(@Tagfcuk) reported
@SkyHelpTeam Tried to order Sky Glass. Error on the order. Tried to contact Sky. No number or only a premium number. No chat. Had to complete a form to submit a complaint. 3 days later nothing.
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💜🤍💚#KPSS#WomenWontWheesht#NoThankYou
(@isleofewe1) reported
@SkyHelpTeam Tell you what, StephanieJasonDaniel - why not forward me the number, because I am absolutely more important than spending my entire week scrolling through your website and links and (not so)helpful guides to discover the only help is online guides that are no help.
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Louisa Blakemore
(@L_Blakemore) reported
@SkyHelpTeam my broadband connection has been dropping constantly all day (Liverpool). I’m the past 10 minutes it has dropped and reconnected 4 times. I have tried the broadband checker which just blames weather and says check in 7 days. Are there any known issues in my area?
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RGP
(@RGP250716) reported
@SkyHelpTeam How long do you have to give Sky to cancel everything ? Absolute frauds.
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Super Spaniels
(@SpanielsSuper) reported
@SpringerSaint @SkyHelpTeam We left Sky because of poor service! They obviously haven’t improved!
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mack f
(@allweather19) reported
@BetfairCS live video from Southwell is awful. Working fine at RacingTV tracks and South Africa tracks, too. Every fooking time it's an ATR/SkySports track.
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Valerie Thompson 💙
(@msvalthompson) reported
@SkyHelpTeam fed up with slow speeds constantly. Have had problems on and off for months. Weak signal, broadband checks not working. Useless responses blaming bad weather & check again in 7 days. Why should I pay you fort this lack of service?
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Elizabeth O'Connor
(@lizziothephysio) reported
@SGCRF450 @SkySportsNews @SkySports Have zero tolerance. If you could, then it would just be down to WADA, there would be no need for the CAS. But they exist simply because there will always be situations where someone tests positive in genuine circumstances. For instance where a drug level has been affected by