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Sky outages and service status in Prestonpans, Scotland

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Prestonpans, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 27, 5:58 PM GMT+1.
  • 50% Internet (50%)
  • 33% Wi-fi (33%)
  • 8% E-mail (8%)
  • 8% TV (8%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, and Dalkeith.

CityProblem TypeReport Time
Edinburgh Wi-fi 7 hours ago
Edinburgh Internet 6 days ago
Edinburgh Wi-fi 8 days ago
Edinburgh Internet 12 days ago
Edinburgh TV 14 days ago
Edinburgh Wi-fi 21 days ago

Nearby cities with recent reports

Edinburgh

2 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • iain4546
    Dub (@iain4546) reported from Edinburgh, Scotland

    "The moon came down to earth one day to see up close what had been so far" (and in doing so caused tsunamis that wiped almost everyone from off the face of the planet). FFS @SkyUK what a completely nonsensical advert.

  • owenwilliam99
    Owen (@owenwilliam99) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?

  • cb222016
    CB (@cb222016) reported from Edinburgh, Scotland

    @SkyHelpTeam @T_27_2 Done that, no issues showing

  • JamieDoc12
    Jamie Docherty (@JamieDoc12) reported from Edinburgh, Scotland

    @SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off

  • pauloneil1874
    Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.

  • Darrenrose7Rose
    Darren Rose (@Darrenrose7Rose) reported from Burntisland, Scotland

    @SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product

  • jo31070
    Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SkyHelpTeam I need someone from the UK to call me! Sat in tears after almost an hour to someone who didn't even understand why I was calling! Some way to treat vulnerable customers 😡

  • dizzy291073
    Rachel Marr 🌸 (@dizzy291073) reported from Prestonpans, Scotland

    @SkyHelpTeam We are still experiencing problems with broadband & sky downloading. Switching router on/off doesn’t fix it either. #sky #skybroadband #helpfixit

  • adam8mitchell
    Adam Mitchell (@adam8mitchell) reported from Edinburgh, Scotland

    @James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!

  • nocomment041009
    ajaK analA (@nocomment041009) reported from Edinburgh, Scotland

    @SkyUK broadband not working this morning and been told internal issue? Also been told engineer can’t come out until 22nd June 😳 we work from home, my kids use internet for school work, surely you can do better than that?

  • ianfieldhouse
    Ian Fieldhouse (@ianfieldhouse) reported from Edinburgh, Scotland

    Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.

  • Baigrie1985
    💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    Just recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    @SkyHelpTeam That’s almost £72 versus buying it direct from Disney for £49.99. I asked if I could buy direct and still sign in like Netflix or Spotify and watch it on my A boxes but that’s not been answered in your reply.

  • dundee8cologne1
    Gerard Boyd (@dundee8cologne1) reported from Edinburgh, Scotland

    @KBG1888 @BBCSportScot @ScottishFA Much the same in Skysports today. They couldnt believe the Ryan Jack incident was only a yellow. Everyone of them saw it as a clear red.

  • RobertGlen3
    Robert Glen (@RobertGlen3) reported from Cockenzie, Scotland

    @SkyHelpTeam Hi folks, I still have a problem contacting a known number. If they call me, I receive it ok. It appears on 1471 but if I try to return the call (press 3) I get "this number doesn't exist". Thoughts?

  • K8WANE
    Kate Wane (@K8WANE) reported from Edinburgh, Scotland

    Hi @SkyHelpTeam are you aware of any issues in the EH12 area of Edinburgh? Not been able to get a satellite signal yet today. I've followed the help guide online but not luck. Don't want to call out an engineer yet, just in case there's local issues. Thanks.

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    Sky Broadband down in Edinburgh EH11 - please get us back online ASAP @SkyHelpTeam

  • gordon_burrows
    Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland

    @SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?

  • SanjieB
    Angie Ball (@SanjieB) reported from Edinburgh, Scotland

    @SkyHelpTeam I’ve been trying to find information on how I upgrade and get the double data deal as a current customer. Your website has nothing about this for current customers. I tried to call your CS but they guy instead of just answering me was trying to force me to sign up.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • bjc5473
    bevj #50swomen #CEDAWinLAW (@bjc5473) reported

    @garethlewis1959 @jammierooroo @SkyUK Thats not the issue Gareth they clearly ripped off knowing she was vulnerable. That’s sickening. Thats what needs to be addressed. How many more have they done this to.

  • hans20101970
    Hans (@hans20101970) reported

    @SkySportsPL Declan Rice was poor last few Games yet Skysports so-called padits can't stop mantra Rice the best player

  • shanc73
    Nothing to see here (@shanc73) reported

    @SkyHelpTeam @SkyUK I'm not sure which advisor called me today, to try and 'win me back', but he was incredibly rude and put the phone down on me after what sounded like swearing at me, because I wouldn't agree with him... Not sure that's how you may convince me to come back

  • kultureviral
    KULTURE (@kultureviral) reported

    @eurofootcom @SkySports That have been their problem ever since 😒

  • tonycharles66
    Anthony 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tonycharles66) reported

    @talkSPORT @SkySports @NOW The guy is a melonhead. Talks ****, played ****, is ****. Why is he given any airtime at all?

  • rollenstats
    Rollenstats (@rollenstats) reported

    @eurofootcom @SkySports 10 out for Spurs is brutal, but the market’s usually slow to price that in. Back the opposing DNB or lean Under 2.5 if the XI’s patched together.

  • petrolhead63
    Lorenzo (@petrolhead63) reported

    @jammierooroo @LeeIsTweetin @SkyUK Comcast own them so their customer service is outsourced to the Philippines/somewhere like that. They tried stitching me up by agreeing a deal on text chat & then reneged, but I’d screen shotted the message exchange. Threatened U.K. legal action, soon backed down. They’re sharks.

  • PeterElson1983
    Peter Elson (@PeterElson1983) reported

    I don’t have a horse in the race, but the bias of Sue Smith & Michael Dawson on Soccer Saturday is really ****. They shouldn’t be on these games. Wolves, and particularly West Ham, fans must be irritated. #wwfc #whufc #skysports

  • nirave
    Nirave 尼拉夫 (@nirave) reported

    @jammierooroo @Bredebeck @SkyUK Absolutely do the SAR request and make it clear that you want that recording so you can complaint the ombudsman. They'll try and say oh it's a mistake and we've resolved it so there's no need for the SAR but make sure you get that recording regardless. Then hammer the bastards.

  • orangeblue1000
    Tam (@orangeblue1000) reported

    Gary Neville has become an awful co-commentator. He talks too much. He picks a position to take early on and then sticks to it no matter how the match changes. No fans actually enjoy his commentary. Get rid @SkySportsPL @SkySports. It’s actually jarring having to listen to him.