Sky outages and service status in Prestonpans, Scotland
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Prestonpans, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 18, 8:19 AM GMT+1.
- Internet (25%)
- Wi-fi (20%)
- TV (20%)
- Phone (20%)
- E-mail (10%)
- Total Blackout (5%)
The latest reports from users having issues in Prestonpans come from postal codes EH32 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Kirkcaldy, Prestonpans, Dalkeith, Haddington, Loanhead, and Tranent.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 6 hours ago |
|
Edinburgh
|
Internet | 2 days ago |
|
Edinburgh
|
4 days ago | |
|
Edinburgh
|
Phone | 5 days ago |
|
Edinburgh
|
TV | 5 days ago |
|
Edinburgh
|
5 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
-
William (@bunsen1978) reported from Edinburgh, Scotland@stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.
-
NicoleFiona (@goldchain_flu) reported from Edinburgh, Scotland@SkyHelpTeam hi there, I need some help with my bill but cannot call , what can I do?
-
KP (@kp71) reported from Edinburgh, Scotland@SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.
-
ajaK analA (@nocomment041009) reported from Edinburgh, Scotland@SkyUK broadband not working this morning and been told internal issue? Also been told engineer can’t come out until 22nd June 😳 we work from home, my kids use internet for school work, surely you can do better than that?
-
Ian Fieldhouse (@ianfieldhouse) reported from Edinburgh, ScotlandWell this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam
-
Laura (@aberquine) reported from Edinburgh, Scotland@SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?
-
bookmeister he/him (@bookmeister) reported from Edinburgh, ScotlandAbsolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.
-
John Jeffery (@architectjj) reported from Edinburgh, Scotland@SkySports The cat will just expect this level of service next time
-
Craig Cunningham (@itsmecraigyc) reported from Edinburgh, Scotland@SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.
-
Anouska Curzon (@Noosh1977) reported from Edinburgh, ScotlandIs my @SkyUK broadband down because @CityFibre are tearing lumps out the pavement outside my house? Anyone else in Edinburgh having the same issues?
-
Alison Templeton (@MargaritaAliT) reported from Edinburgh, Scotland@karen_hauer @SkyUK You Tube worked great today guys👌🏼, food shop arrived half hour early, poor guy when I said oh no, am gonna miss #CardioKE 🎤💦, (he knows I love him)😅. Choons especially uplifting 🙌🏻 and positive today✊🏼🥰 #OldSkool Great FUN workout! 🙏🏼 Xx #ThingsCanOnlyGetBetter @DavidPWebb
-
Jack 🏴 (@JackCuthill) reported from Edinburgh, Scotland@SkyHelpTeam my Sky Q box keeps disconnecting from my Wifi. It's happening multiple times daily. Nothing else loses signal just Sky box.
-
joyce combe 🏴 (@jcombe2) reported from Edinburgh, Scotland@skyhelpteam my broadband is down please can u fix this as soon as possible as unable to watch tv or listen to music without it and can't wait 4r days without it.i'm in Edinburgh #skybroadband
-
Gary Gray (@ggg1970) reported from Edinburgh, Scotland@SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?
-
Laura (@aberquine) reported from Edinburgh, ScotlandSky Broadband down in Edinburgh EH11 - please get us back online ASAP @SkyHelpTeam
-
Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland@SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later
-
Craig Simpson (@simy_cs) reported from Kirkcaldy, Scotland@krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical
-
Julia ッ (@MellowScotJulia) reported from Edinburgh, Scotland@SkyHelpTeam Also not working on 503 either
-
Kate Wane (@K8WANE) reported from Edinburgh, ScotlandHi @SkyHelpTeam are you aware of any issues in the EH12 area of Edinburgh? Not been able to get a satellite signal yet today. I've followed the help guide online but not luck. Don't want to call out an engineer yet, just in case there's local issues. Thanks.
-
Dub (@iain4546) reported from Edinburgh, Scotland@SkyUK If the internet goes down I suppose that's the customer goosed?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris McGivern (@Givy82) reported@cxdi55 @skytv @SkyHelpTeam I just got sky for £25 as a new customer as BT were charging me £53 a month
-
Edward Woods (@ManicEddie) reported@cxdi55 @skytv @SkyHelpTeam I had a similar issue with Virgin and ended up leaving because I don't need endless numbers of channels, I just need something good to watch.
-
Md khanmon (@MdKhanmon) reported@BayseSports Cancel those @SkySports and @footballontnt subscriptions... If I want to watch wrestling, it's on Netflix
-
❗️Nobody’s friend❗️ (@DaDitties) reported@cxdi55 @skytv @SkyHelpTeam Cancel your contact and if you have someone else living in your household ask them to open a new account with sky to receive the new deals for new customers then do the same again when that’s up for a renewal Keep changing customers and keep bills down
-
hazard franq 🌍 💻| sidequests arc (@HazardKrypto) reported@SkySports Damn. We about to lose our best centre back
-
Lee (@COYSpurs2023) reported@SkyHelpTeam I’ve just escalated an ongoing formal complaint after nearly 2 weeks without reliable broadband, 2 failed engineer appointments & no promised follow-up from your Complaints Team. I submitted a formal complaint today & requested a response in writing. Please escalate
-
alan duffy (@duffy3663) reported@boothy91 @SkyUK @AmazonUK Here in lies the issue from progressive governments who’ve made it impossible to employ staff, so companies outsource to countries for a fraction of the costs in the uk & none of the hassle, it’s absurd we find ourselves in this situation and it costs us so more than raised
-
James (@1GoldPLTrophy) reportedThere’s no company in the UK that provides customer services as bad as @SkyUK
-
paulberesford (@pbez16) reportedAre @SkyHelpTeam @sky the worst company in the world too deal with 12weeks still no WiFi n mini box no emails to contact complaint with no direct phone number shocking Survice
-
Derek (@dazza606) reported@SkyHelpTeam Got to say the discussion I've just had with your renewal team was one of the worst experiences I've ever had Kept on dragging things out Being sneaky when quoting prices and failing to disclose total price Avoiding answering simple questions and zero loyalty