Sky

Sky Outage Report in Prestonpans, East Lothian, Scotland

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Prestonpans come from postal codes EH32.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 11/28/2025 03:10

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Tranent, Dalkeith, Prestonpans, Kirkcaldy and Gorebridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh TV
United KingdomEdinburgh TV
United KingdomEdinburgh TV
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • Graemeo26 Graeme Brown (@Graemeo26) reported from Edinburgh, Scotland

    Again @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???

  • simy_cs Craig Simpson (@simy_cs) reported from Kirkcaldy, Scotland

    @krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical

  • PointlessSword PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @AndyHoughton_82 @SkySports Spot on. It sets a dangerous prescient now. Anytime a player goes down injured managers can run on and confront the ref. They shouldn't be in field of play. So ridiculously wrong.

  • adam8mitchell Adam Mitchell (@adam8mitchell) reported from Edinburgh, Scotland

    @James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!

  • bookmeister bookmeister he/him (@bookmeister) reported from Edinburgh, Scotland

    Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.

  • MellowScotJulia Julia ッ (@MellowScotJulia) reported from Edinburgh, Scotland

    @SkyHelpTeam Also not working on 503 either

  • PointlessSword PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @A01Mark @smalltrend @SkySports They could just stand there and not boo. They could jump up and down. They could put their hands on their hearts they could do some gesture which isn't abusive but no they choose to boo. They are booing people protesting. End of. Not acceptable.

  • xStormxBringeRx ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.

  • kaitlyndavidsxn kaitlyn (@kaitlyndavidsxn) reported from Edinburgh, Scotland

    @SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?

  • John_ArmstrongZ 𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.

  • depeche2 ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????

  • architectjj John Jeffery (@architectjj) reported from Edinburgh, Scotland

    @SkySports The cat will just expect this level of service next time

  • PointlessSword PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @Lperks1 @SkySports Shouldn't of been able to say anything. No managers go onto the pitch it's not done and against the rules. But klopp can get away with it. Sets a dangerous prescient, now anytime a player goes down Injured the manger can run onto the pitch and confront ref.

  • lizzlevalente Lisanne Valente (@lizzlevalente) reported from Edinburgh, Scotland

    @SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!

  • MoBoDrums Maurice Brown (@MoBoDrums) reported from Edinburgh, Scotland

    Anyone else having issues with the Sky Go app on @SkyUK

  • SarahWatt13 Sarah Watt (@SarahWatt13) reported from Edinburgh, Scotland

    @SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!

  • John_ArmstrongZ 𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two

  • xStormxBringeRx ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    @SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬

  • pdoodle Paula Westaby (@pdoodle) reported from Gorebridge, Scotland

    @SkyHelpTeam No I am a Sky Mobile customer

  • ben_cole90 Juanjo #KroenkeOut (@ben_cole90) reported from Edinburgh, Scotland

    @mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • timmybabes Tim (@timmybabes) reported

    @PrimeVideo Come on guys it's happening again. Your service isn't working. Every bloody year its the same sh*t. Sort it out if you want to join the big boys of @SkySports & @btsport

  • adam87436598 Adamward_11 (@adam87436598) reported

    @SkySports Should go to a championship club, never really proved himself at any level except U23’s and below.

  • deanleigh Dean Leigh (@deanleigh) reported

    Second night trying to watch the football on @PrimeVideo through @SkyHelpTeam and it just keeps freezing and stuttering it's just terrible.

  • colinfarr301165 COLIN T FARR (@colinfarr301165) reported

    Ffs @PrimeVideo get this sorted Live Football my arse this is **** ffs @SkySports all the time 💪💪🤬🤬🤬🤬🤬🤬🤬🤬

  • AnthonyE3009 Anthony Edwards 💙 (@AnthonyE3009) reported

    @SkyHelpTeam Absolutely not Ellie. My broadband is with @SkyUK too so am struggling to understand why this is so bad. My @AppleTV connected with ethernet too but stream is fantastic. Looks like it’s a common problem so needs to be sorted.

  • NikTheGeek NikTheGeek Ⓐ ⛧ (@NikTheGeek) reported

    @SkyHelpTeam 21 years I have been a paying customer for!! I'm just going to cancel my direct debit instead

  • lynn_willow (miss jones) lynn NHS support worker (@lynn_willow) reported

    @SkyUK what’s happened to sky , contract is up was on basic package , £47 a month an gone to £54 but with no contract will there be any more deals to bring price down ,been a customer 8 yrs ?

  • GeeGreenhead Gee Greenhead (@GeeGreenhead) reported

    @primevideosport Your stream is awful. Still way behind @SkySports and @btsport when it comes to streaming service.

  • milliemooley Deanne Gardner (@milliemooley) reported

    @SkyHelpTeam please help me. I have an issue l need sorting with my broadband. My reference number is 1935123636. I have been waiting two days for someone to call but l’m being sent crazy by a virtual assistant who is no help at all!

  • IanPear39560578 Ian Pearson (@IanPear39560578) reported

    @MarkSkinner_ @SkyHelpTeam BROADBAND OUTAGE? my complaint is 5 weeks in without broadband with these people and apparently at director level..they are inept too. No service, no remorse lots of lies