Sky Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Prestonpans come from postal codes EH32.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Haddington, Penicuik, Tranent, Musselburgh, Prestonpans and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
||
| Edinburgh |
TV | |
| Edinburgh |
TV | |
| Dalkeith |
TV | |
| Haddington |
TV | |
| Penicuik |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Bryan Finlay BEM
(@bfinlay0212) reported
from
Penicuik, Scotland
1st time I have had poor customer service from @SkyUK what has happened
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john micheal foley
(@johnmichealfol1) reported
from
Edinburgh, Scotland
@SkyCricket @SkySports Unlucky you lot are has been England 🏴 are crap never win anything it’s a tough life
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Richard
(@rik3sxty) reported
from
Edinburgh, Scotland
@andygoldstein05 @SkySports new tv show at the mo - How to solve a problem like United !! 😂
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Alexis
(@alexish78) reported
from
Musselburgh, Scotland
Send help boyfriend is making me have a conversation about moving from @bt_uk broadband to @SkyUK broadband. It’s too hard to change :(
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Michael Goodman
(@MikeGoodman3) reported
from
Edinburgh, Scotland
@SkyUK Will SKY give me a reduction on my monthly payments as every time I put Sky News on its the same shit repeated
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Faith Simpson BA FCCA
(@accountantfaith) reported
from
Edinburgh, Scotland
Absolutely shocking @SkyUK when give 31 days notice and you accept you now want to charge us further for more nonsense. Appalling and shocking #service #badservice . Sort it out and don’t charge us unnecessary fees when gave correct notice.
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Judy2k
(@judy2k) reported
from
Bonnyrigg, Scotland
@rawkode @SkyUK Oh you'll get MUCH more than that. I've never been so harassed as when I dropped @SkyUK. It goes on for months, by mail, text, mobile and landline calls. (And we didn't terminate our contract early).
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Graeme Brown
(@Graemeo26) reported
from
Edinburgh, Scotland
@SkyHelpTeam is there not a 24 hours number to contact as none of my services are working at all. Contacting the service provider is impossible to fix all 3 services which I pay monthly for 80mbps and hardly get 50mbps. Clearly an issue any solutions since can’t contact via phone
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Faith Simpson BA FCCA
(@accountantfaith) reported
from
Edinburgh, Scotland
So @SkyUK having cancelled plan and given 31 days notice that we were told by you, You now send a threatening message to either pay more or reinstate package. Shocking service. #badservice
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steven sneddon🏴
(@StevenSneddon3) reported
from
Edinburgh, Scotland
@SkyHelpTeam @SkyUK any issues with broadband in ky12 9ed area of Dunfermline
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Andrew Sunter
(@SunterAndrew) reported
from
Edinburgh, Scotland
@SkyHelpTeam I'm in Fife and my broadband has been down since Sunday. BT engineer changed the phone line yesterday but it's made sod all difference
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Steve Evans
(@_Just_Steve_) reported
from
Edinburgh, Scotland
@SkyHelpTeam No, I couldn’t wait 20 minutes. I’ll try at a quieter time but that is another month passed. Every time I’ve tried to cancel on line I get that same message.
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Neil Thompson
(@thompsonneil15) reported
from
Edinburgh, Scotland
About time McGregor was punished for his stupid antics. Gets away with this kind of behaviour all to often. #RangersFC #Hibs #SkySports #spl
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Lee Hewat
(@Leebo_OM) reported
from
Edinburgh, Scotland
@shewat24 @SkyHelpTeam Just some free movies from Sky Store sis 😊 Nothing big but they were quick in dealing with my problem and admitted it was their error!
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Joan McAlpine
(@JoanMcAlpine) reported
from
Edinburgh, Scotland
@SkyHelpTeam @SkyUK I will, but that does not help other customers who get two pre recorded messages, first saying wait time is one hour, then another saying 20 minutes. Pre-record suggests this is delibrate tactic, not because of a one off busy period.
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Seaholm
(@Seaholmbb) reported
from
North Berwick, Scotland
@SkyUK still waiting for a phone call from customer service...unbelievable unreliable service ... vip customer !!!!
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Ian Campbell Foster
(@RadicalSheep) reported
from
Edinburgh, Scotland
@virginmedia Yes, there's been a fault for 24 hours that your engineers are 'still working hard to correct'. Over 24 hours! Hopeless. Leaving @SkyUK was the worst decision ever.
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Darren Rintoul
(@Toolbag4) reported
from
Edinburgh, Scotland
Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.
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Steve Evans
(@_Just_Steve_) reported
from
Edinburgh, Scotland
I have tried to cancel @LFCTV for 3 months now. On line you get a message saying they can’t do it right now and you call @SkyUK and they tell you it will be a 20 minute wait. It’s a con stay away from it. @SkyHelpTeam
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Grant
(@mastermc0) reported
from
Edinburgh, Scotland
Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Wyn Hopkins
(@iamgavla) reported
@SkySports @skytv your service is terrible
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malcolm lowe
(@MalcolmAnExpert) reported
Hey @skyHelpTeam. I’ve had no broadband all day. Three other neighbours haven’t either. Your app repeatedly says “no known problems in your area”. And your diagnostics keep blathering about the hub set-up. Four hubs from different suppliers? Get real. Get it sorted.
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Jack Riley
(@Jriley_AFC) reported
@SkySports @SkySportsNBA FIX THE AUDIO DELAY THIS IS HORRIFIC ON WARRIORS MAVS WHY IS IT SO OFF
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Jack
(@jckmlt) reported
@SkyHelpTeam Can I claim a refund for all the time the provided internet is down thanks to your default DNS servers?
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Lloydy
(@lloydy1189) reported
@SkyHelpTeam my contract is due to end, how is the best to way sign a new deal or cancel please
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Stevieflyguy
(@stevieflyguy) reported
Another day gone by and you have still failed to cancel my order resulting in yet another day that I cannot work. @SkyHelpTeam
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Lauren
(@lozzarina1990) reported
@SkyHelpTeam broadband down in NR21 7 when will it be back on?
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stuart sahota
(@sooty17) reported
@SkyHelpTeam Sky Broadband outage in NR31 postcode
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Jazz
(@JazzEFC) reported
@SuperCardButti @SkySports **** knows. Hoping they don’t show it
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Interconnector
(@oilpipeline) reported
Sky broadband down...again...third time in past few days. Is this what we pay +£40 for? @SkyHelpTeam