1. Home
  2. Companies
  3. Sky
  4. Prestonpans
Sky

Sky outages and service status in Prestonpans, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Prestonpans, including 1 direct report.
  • The most common problems reported in this area mention TV and Internet.
  • The most recent signal from this area was received Aug 4, 6:08 PM GMT+1.
  • 80% TV (80%)
  • 20% Internet (20%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 5: Problems at Sky

Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Haddington, Loanhead, Tranent, Prestonpans, and Kirkcaldy.

CityProblem TypeReport Time
Edinburgh TV 23 hours ago
Dalkeith TV 2 days ago
Edinburgh Internet 6 days ago
Haddington TV 22 days ago
Loanhead TV 23 days ago

Nearby cities with recent reports

Edinburgh

2 recent signals

23 hours ago
Dalkeith

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • AngelaS09
    AngelaS (@AngelaS09) reported from Edinburgh, Scotland

    @SkyHelpTeam I need help I can’t get through to someone who will help they just keep trying to sell me sky Q which your engineers told me I can’t have. My multitoom box in my bedroom has stopped working

  • GeoDev7
    Geo Dev (@GeoDev7) reported from Edinburgh, Scotland

    @jeffkimberpoker @SkySports They are bang out of order , should be able to give us refunds no problem. Email or a text link 😡

  • johnross77
    john ross (@johnross77) reported from Tranent, Scotland

    @bugsy_7 @SkySports Drive down to Goswick GC 50mins for me

  • janeOfArk
    Jane Darkes (@janeOfArk) reported from Edinburgh, Scotland

    @SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days

  • dizzy291073
    Rachel Marr 🌸 (@dizzy291073) reported from Prestonpans, Scotland

    @SkyHelpTeam We are still experiencing problems with broadband & sky downloading. Switching router on/off doesn’t fix it either. #sky #skybroadband #helpfixit

  • Roy_Isserlis
    iRoy. (There's somebody wrong on the internet.) (@Roy_Isserlis) reported from Ormiston, Scotland

    @SkyHelpTeam Did that. Noticed signal is doing from 1 to no bars and back. Never had bad signal here before This happened first in Haddington 6 miles away today, then same back home in Eh35

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.

  • Lynzsb
    Lynsey Briston (@Lynzsb) reported from Edinburgh, Scotland

    @SkyHelpTeam internet down in EH6 too, restarting didn’t resolve and looks like others are having same issues

  • Shaybee7
    Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland

    @SkyHelpTeam Internet down, any idea when it’ll be back on?

  • pdoodle
    Paula Westaby (@pdoodle) reported from Gorebridge, Scotland

    @SkyHelpTeam No I am a Sky Mobile customer

  • John_ArmstrongZ
    𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two

  • ben_cole90
    Juanjo #KroenkeOut (@ben_cole90) reported from Edinburgh, Scotland

    @mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments

  • Shaybee7
    Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland

    @SkyHelpTeam Broadband down in Midlothian any idea when it’ll be up running?

  • stefansladek
    Stefan Sladek (@stefansladek) reported from Edinburgh, Scotland

    @SkyHelpTeam I agree a resolution with your customer relations team for your issue and then now find out you’re not following through on this. What’s their number. This is a joke

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!

  • Graemereaper
    Ricky Goold 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Graemereaper) reported from Edinburgh, Scotland

    No, Martin Tyler. He didn't "just about make it back for the game" because he actually *did* make it back. Where did this stupid "just about" thing come from? It's massively annoying. Stop it. #SkySports #NEWTOT

  • iain4546
    Dub (@iain4546) reported from Edinburgh, Scotland

    @SkyUK If the internet goes down I suppose that's the customer goosed?

  • JackCuthill
    Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JackCuthill) reported from Edinburgh, Scotland

    @SkyHelpTeam my Sky Q box keeps disconnecting from my Wifi. It's happening multiple times daily. Nothing else loses signal just Sky box.

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanAvm1502
    Alan (@AlanAvm1502) reported

    @Bantamigo88 @SkyHelpTeam Sky router is ****,

  • DaveWestend
    Westend_Dave (@DaveWestend) reported

    @SkySports Wtf kind of headline is that

  • KarenRawlings9
    Karen Rawlings (@KarenRawlings9) reported

    Absolutely appalled by @SkyUK. My elderly parent paid £40 for TV installation, yet the engineers refused to install it and showed no interest in helping. They left an elderly customer distressed and upset. Charging for a service you don’t provide is unacceptable.

  • Phil_Bazz
    Phil 🦷 (@Phil_Bazz) reported

    @fortuneshiding0 @Horny_Hammer Cant get it on sky go. You need the sky sports app and then press watch. Its stupid because it means you can only watch skysports+ on TV or mobile. Not PC or Laptop

  • samCodeNg
    Sam { Web Developer } (@samCodeNg) reported

    @theMadridZone @SkySports One moment he’s expected to stay, the next he’s expected to leave.. this Madrid Zone doesn’t even help

  • AustinChild3
    AC3 (@AustinChild3) reported

    @PhilipJBerry @SkySports More revenue is a bad thing?

  • AaronLinstead
    WatchAaron (@AaronLinstead) reported

    Has anyone else been having really bad customer service from @SkyUK in the last few months? They’ve given me mixed information, false advertisement on their products and their specialists aren’t helpful at all. My Dads had issues recently too - wrong info, no applying deals etc.

  • jweisen164383
    JoergWeisen (@jweisen164383) reported

    @SkySports Infantino’s leadership of FIFA is a nightmare for football fans. His conduct during the last World Cup, and now the plan to sell World Cup stakes to private investors, is the final straw. UEFA is right to take a stand. Football belongs to the fans. Infantino should step down.

  • DNOmassive
    J D (@DNOmassive) reported

    @SkyHelpTeam I want to give my 31 days notice to cancel my rolling TNT sports add-on without sitting on the phone for an hour please.

  • grs_67
    Gavin (@grs_67) reported

    @MillwallDan85 @SkySports I don't have a problem with them up to be honest, let's face it without Sky the game as we know it would have died a death in the early 90's