Sky Outage Report in Prestonpans, East Lothian, Scotland
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (14%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Longniddry, Kirkcaldy and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Steve Evans
(@_Just_Steve_) reported
from
Edinburgh, Scotland
@SkyHelpTeam No, I couldn’t wait 20 minutes. I’ll try at a quieter time but that is another month passed. Every time I’ve tried to cancel on line I get that same message.
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia One of your site engineers has turned up at her house. She has also emailed a complaint. Best of all @SkyUK have stepped in and retrieved her charity number for her.... Ridiculous it took your rival to help
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Seaholm
(@Seaholmbb) reported
from
North Berwick, Scotland
@SkyUK still waiting for a phone call from customer service...unbelievable unreliable service ... vip customer !!!!
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Audrey Whitehead
(@tamsbird) reported
from
Edinburgh, Scotland
@SkyHelpTeam Amazing how we can upgrade no problem try to downgrade is another matter.
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AngelaS
(@AngelaS09) reported
from
Edinburgh, Scotland
@SkyHelpTeam I need help I can’t get through to someone who will help they just keep trying to sell me sky Q which your engineers told me I can’t have. My multitoom box in my bedroom has stopped working
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steven sneddon🏴
(@StevenSneddon3) reported
from
Edinburgh, Scotland
@SkyHelpTeam @SkyUK any issues with broadband in ky12 9ed area of Dunfermline
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Robert Hartley
(@auldreekie69) reported
from
Newbattle, Scotland
@SkyHelpTeam is there an internet issue at EH223FQ
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Richard
(@rik3sxty) reported
from
Edinburgh, Scotland
@andygoldstein05 @SkySports new tv show at the mo - How to solve a problem like United !! 😂
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Faith Simpson BA FCCA
(@accountantfaith) reported
from
Edinburgh, Scotland
Absolutely shocking @SkyUK when give 31 days notice and you accept you now want to charge us further for more nonsense. Appalling and shocking #service #badservice . Sort it out and don’t charge us unnecessary fees when gave correct notice.
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John Connell
(@celticjohn67) reported
from
Kirkcaldy, Scotland
@SkyUK AVENUE 5 absolute drivel, worst programme I’ve seen sky make
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Rachel Marr 🌸
(@dizzy291073) reported
from
Prestonpans, Scotland
@SkyHelpTeam We are still experiencing problems with broadband & sky downloading. Switching router on/off doesn’t fix it either. #sky #skybroadband #helpfixit
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Paul Forsyth
(@paulforsyth7867) reported
from
Edinburgh, Scotland
@Rpearson081 @RangersBoy8877 @ThreeUK @ThreeUKSupport @SkyHelpTeam @WhatsApp I want to change providers as the signal is very poor to no signal at all and that is when am in the open. Can't do this until 2021 so Three better improve or provide a reduced bill for a service am not getting.
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Steve Evans
(@_Just_Steve_) reported
from
Edinburgh, Scotland
I have tried to cancel @LFCTV for 3 months now. On line you get a message saying they can’t do it right now and you call @SkyUK and they tell you it will be a 20 minute wait. It’s a con stay away from it. @SkyHelpTeam
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Jill Robb
(@jillheartsnyc) reported
from
Edinburgh, Scotland
@SkyUK when will the no dish service be available in the UK
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Scott Ralston
(@scottr8480) reported
from
Penicuik, Scotland
Not having @TrueGeordieTG comment the Kai fight is crazy, @SkySports cancel my subscription thanks#wewantgeordie#skysucks
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john micheal foley
(@johnmichealfol1) reported
from
Edinburgh, Scotland
@SkyCricket @SkySports Unlucky you lot are has been England 🏴 are crap never win anything it’s a tough life
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing
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Stefan Sladek
(@stefansladek) reported
from
Edinburgh, Scotland
@SkyHelpTeam I agree a resolution with your customer relations team for your issue and then now find out you’re not following through on this. What’s their number. This is a joke
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Faith Simpson BA FCCA
(@accountantfaith) reported
from
Edinburgh, Scotland
So @SkyUK having cancelled plan and given 31 days notice that we were told by you, You now send a threatening message to either pay more or reinstate package. Shocking service. #badservice
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Scott Ralston
(@scottr8480) reported
from
Penicuik, Scotland
Not having @TrueGeordieTG comment the Ksi@ fight is crazy, @SkySports cancel my subscription thanks#wewantgeordie#skysucks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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StewartStait
(@stewartstait) reported
@SkyHelpTeam do you know if there is a broadband problem in the DY9 area.
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Gary Rustell
(@Gary_Rustell) reported
@SkyHelpTeam looks like broadband outage in po18 area this morning? Just checking you have this logged please..?
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Steven Stewart
(@steesh43) reported
@SkyHelpTeam hello there looking to get best prices for Multiscreen. Your chat service doesn’t seem to be being answered and can’t get through on phone. Any suggestions of number to call our way to be put through on chat?
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Tone
(@Tone7x20) reported
@SkyHelpTeam And where do I send the bill for all the extra mobile data I'm having to use because of this failure of service? I'm getting better speeds from mobile data BTW, and you can't tell me that's how it should be...
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The MV Academy
(@The_mvacademy) reported
@SkyUK very disappointing customer service for my very unwell father who has been trying to track down a pre-paid mobile lost by sky for over a month. Nobody able to help after over an hour of phone calls. After 18 years of loyalty too.
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The MV Academy
(@The_mvacademy) reported
@SkyHelpTeam very disappointing customer service for my very unwell father who has been trying to track down a pre-paid mobile lost by sky for over a month. Nobody able to help after over an hour of phone calls. After 18 years of loyalty too.
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Kev Williams 🇮🇹🏴🇫🇷🌍🇮🇹🇹🇷🇪🇸
(@kevlfc76) reported
I see @SkyUK customer service is a bad as ever. Broadband cut off by a BY engineer yesterday whilst installing fibre for a neighbour. Then Sky saying they can’t get engineer till the 3rd Jan as they can’t escalate with BT. Erm yes you can. Joke!
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The MV Academy
(@The_mvacademy) reported
Sky @SkyUK very disappointing customer service for my very unwell father who has been trying to track down a pre-paid mobile lost by sky for over a month. Nobody able to help after over an hour of phone calls. After 18 years of loyalty too.
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PS
(@steeleyp_) reported
@maxmusandlexter @SkyUK The Mini will never offer UHD as it simply doesn’t have the required chipset.
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Craig
(@smileo69) reported
@SkyHelpTeam No reply so decided I will leave sky after 20+ years as a customer very poor customer service