1. Home
  2. Companies
  3. Sky
  4. Prestonpans
Sky

Sky outages and service status in Prestonpans, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 18, 8:19 AM GMT+1.
  • 25% Internet (25%)
  • 20% Wi-fi (20%)
  • 20% TV (20%)
  • 20% Phone (20%)
  • 10% E-mail (10%)
  • 5% Total Blackout (5%)

The latest reports from users having issues in Prestonpans come from postal codes EH32 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 19: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Kirkcaldy, Prestonpans, Dalkeith, Haddington, Loanhead, and Tranent.

CityProblem TypeReport Time
Edinburgh Internet 1 day ago
Edinburgh Internet 3 days ago
Edinburgh E-mail 5 days ago
Edinburgh Phone 6 days ago
Edinburgh TV 6 days ago
Edinburgh E-mail 6 days ago

Nearby cities with recent reports

Edinburgh

11 recent signals

1 day ago
Kirkcaldy

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • bunsen1978
    William (@bunsen1978) reported from Edinburgh, Scotland

    @stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.

  • PointlessSword
    PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @AndyHoughton_82 @SkySports Spot on. It sets a dangerous prescient now. Anytime a player goes down injured managers can run on and confront the ref. They shouldn't be in field of play. So ridiculously wrong.

  • lizzlevalente
    Lisanne Valente (@lizzlevalente) reported from Edinburgh, Scotland

    @SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!

  • ianfieldhouse
    Ian Fieldhouse (@ianfieldhouse) reported from Edinburgh, Scotland

    Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam

  • bookmeister
    bookmeister he/him (@bookmeister) reported from Edinburgh, Scotland

    Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.

  • jcombe2
    joyce combe 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jcombe2) reported from Edinburgh, Scotland

    @SkyHelpTeam my broadband is down. I can't do without it for a week or so as I can't watch TV or listen to music without broadband. Hope I get a discount 4r loss of service today. What's the point of me going on annual leave and I can't watch TV etc.

  • John_ArmstrongZ
    𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.

  • CaptainBryce
    Sam Bryce (@CaptainBryce) reported from Edinburgh, Scotland

    @GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker

  • dizzy291073
    Rachel Marr 🌸 (@dizzy291073) reported from Prestonpans, Scotland

    @SkyHelpTeam We are still experiencing problems with broadband & sky downloading. Switching router on/off doesn’t fix it either. #sky #skybroadband #helpfixit

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.

  • goldchain_flu
    NicoleFiona (@goldchain_flu) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there, I need some help with my bill but cannot call , what can I do?

  • edinbos
    Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?

  • Brooke_Hobbsxo
    Brooke Hobbs (@Brooke_Hobbsxo) reported from Edinburgh, Scotland

    @SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?

  • edinbos
    Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys, is there an outage issue in Eh26 ??

  • Baigrie1985
    💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    Just recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam

  • itsmecraigyc
    Craig Cunningham (@itsmecraigyc) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.

  • jo31070
    Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SianElin_PT @SkyUK Took me months to cancel, only when I started on here finally got any contact at all. Thankfully now sky free & my broadband is way faster for a fraction of their charges 🥳

  • jo31070
    Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SkyHelpTeam I need someone from the UK to call me! Sat in tears after almost an hour to someone who didn't even understand why I was calling! Some way to treat vulnerable customers 😡

  • Baigrie1985
    💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • NiHADlfc
    NiHADlfc (@NiHADlfc) reported

    @TheClubLiveTw @SkySports No, this is just plain stupid.

  • Corey2613
    Corey (@Corey2613) reported

    @TheClubLiveTw @SkySports 99% of hot takes are just “a team I hate, are going to be ****”

  • GrahamBlundell2
    Everything is a lie (@GrahamBlundell2) reported

    @AndyDunc81 @davidhoyland @SkyHelpTeam It's been moved to TV and shows half way down

  • kevinolan
    Kevin Nolan (@kevinolan) reported

    @SkySports @SkySportsGolf @NickDougherty5 Your streaming of the US PGA St. Jude Classic on SS+ is not working right now - on any stream! Please fix!

  • WesBez
    Wes Bez (@WesBez) reported

    We have already seen the stuttering and we have not even seen kickoff. More sound issues too!!! @SkySports @NOW

  • WesBez
    Wes Bez (@WesBez) reported

    Not again. @SkySports @NOW you are already having sound issues with the game, the sound is low now. Stuttering last week for the New Zealand tour of South Africa. Fix your issues.

  • BremnersBoots
    Andy Middleton (@BremnersBoots) reported

    @cxdi55 @skytv @SkyHelpTeam Just leave and never return... It's that simple

  • GeorgeT57890681
    Lyndsey (@GeorgeT57890681) reported

    @TheTennisLetter @SkySports comms are as bad. Asking the other one a question just as the player is about to serve.

  • VLee2280
    Rachel Victoria Lee (@VLee2280) reported

    @SkyHelpTeam 5 phone calls and my bills are still wrong. Can anyone help or direct me to the complaints team please

  • official_kasie
    Anambra FIRST SON (@official_kasie) reported

    @SkySports But you never mentioned how much Zirkzee was valued at