Sky Outage Report in Prestonpans, East Lothian, Scotland
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The latest reports from users having issues in Prestonpans come from postal codes EH32.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Tranent, Dalkeith, Prestonpans, Kirkcaldy and Gorebridge.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
TV | |
| Tranent |
Wi-fi | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Jo Parker #SCO 🏴
(@jo31070) reported
from
Edinburgh, Scotland
@SkyHelpTeam I need someone from the UK to call me! Sat in tears after almost an hour to someone who didn't even understand why I was calling! Some way to treat vulnerable customers 😡
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bookmeister he/him
(@bookmeister) reported
from
Edinburgh, Scotland
Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.
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ian
(@xStormxBringeRx) reported
from
Edinburgh, Scotland
@SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@christiano0907 @Lperks1 @SkySports Didn't say anything about what klopp said to ref that's not the point. The fact he was talking to ref AT ALL is the issue. Your missing the point entirely which isn't a surprise. He shouldn't be on the pitch it's against the rules. Refs welfare lmao. You are reaching for anything
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Jamie Norman
(@Normantweets) reported
from
Edinburgh, Scotland
The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...
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NicoleFiona
(@goldchain_flu) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi there, I need some help with my bill but cannot call , what can I do?
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@Lperks1 @SkySports Shouldn't of been able to say anything. No managers go onto the pitch it's not done and against the rules. But klopp can get away with it. Sets a dangerous prescient, now anytime a player goes down Injured the manger can run onto the pitch and confront ref.
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Kenny MacKenzie 🏴
(@kennymack07) reported
from
Edinburgh, Scotland
@SkySports This is really poor. How dare that golfer hit a ball so close to where the couple were walking their dog.
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
No, Martin Tyler. He didn't "just about make it back for the game" because he actually *did* make it back. Where did this stupid "just about" thing come from? It's massively annoying. Stop it. #SkySports #NEWTOT
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Evelyn Hood
(@HoodBroxi68) reported
from
Burntisland, Scotland
@SkyUK are there issues with internet mines more off than it’s on at the moment?
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ian
(@xStormxBringeRx) reported
from
Edinburgh, Scotland
In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.
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Avantika
(@maryjanesdesk) reported
from
Edinburgh, Scotland
@SkyHelpTeam have just lost my internet. In the EH3 area. Seems like you're having issues in Edinburgh?
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@AndyHoughton_82 @SkySports Spot on. It sets a dangerous prescient now. Anytime a player goes down injured managers can run on and confront the ref. They shouldn't be in field of play. So ridiculously wrong.
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam Help Sky! Is there issues in EH11. WIF is down.
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Andy Nicol
(@AndyNic9) reported
from
Edinburgh, Scotland
….and back to this American bollox!!😱 Really poor @SkySports and not sure why??? #RyderCup
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Lynsey Briston
(@Lynzsb) reported
from
Edinburgh, Scotland
@SkyHelpTeam internet down in EH6 too, restarting didn’t resolve and looks like others are having same issues
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John Jeffery
(@architectjj) reported
from
Edinburgh, Scotland
@SkySports The cat will just expect this level of service next time
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Maurice Brown
(@MoBoDrums) reported
from
Edinburgh, Scotland
Anyone else having issues with the Sky Go app on @SkyUK
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
Sky Broadband down in Edinburgh EH11 - please get us back online ASAP @SkyHelpTeam
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle
(@anais7) reported
Hi @SkyHelpTeam I’ve had intermittent internet all day to my skyglass not loading this evening as well as WiFi can you help ?
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Chris
(@theChr15pyONE) reported
@SkyHelpTeam @Barefoot_Bowfer I can’t get any further than this also so it’s definitely an issue at your end
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Tee L
(@Tee1502) reported
@SkyHelpTeam Why can I never get a real person on your Help chat? Waiting 2.5 hours so far and same previous day??
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David Battson
(@DBattson) reported
@SkyUK I have Sky Q on a new build estate that uses a communal dish. We had a power cut a couple of days ago and now some channels have no signal. I have no idea who manages the dish - can you help? (Have tried resetting the box).
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Rob 🇺🇦
(@F1Rob_UK) reported
@8gzd8k76nM @steeleyp_ @SkyHelpTeam Not the case at all. Cinema/sport etc is an additional package that of course would be charged. I’m not suggesting that. But the base channels are already there in HD, so if you pay for a package, the HD part should be included. No need to be rude just because you’re wrong.
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Sarah Clarke
(@_PrincessClarke) reported
@SkyHelpTeam hi you have increased my broadband cost by £10 a month..you have included sky boost without asking me…I live in a 1 bed flat…I don’t need boost! Can’t remove it on the app or in my account. Help please.
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Craig Grieves
(@craigrie) reported
@SkyHelpTeam Would love to use this feature. Problem is that, for some reason the no one at Sky can fathom, when I do anything in the app I get the “sorry, we can’t do this so please call Sky”. Have been told it is sorted but never is. App and mobile all up to date….
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Julie
(@MsJulie_W) reported
@SkyHelpTeam They should be the same but it's not letting me login with the details I've always used. What is my sky login?
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Chris
(@theChr15pyONE) reported
@SkyUK Can’t at the minute as the app link freezes and doesn’t allow me to proceed. Could do with a little help please…
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Deborah Howard
(@WeebleHow) reported
@SkyHelpTeam No you are refusing to help #skyrefusingtohelpcustomer #skyuseless