Sky outages and service status in Prestonpans, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 10, 10:17 PM GMT+1.
- Internet (40%)
- Wi-fi (30%)
- TV (30%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent Sky outage reports came from the following cities: Musselburgh, Edinburgh, and Dalkeith.
| City | Problem Type | Report Time |
|---|---|---|
 Musselburgh
|
TV | 2 days ago |
|
Edinburgh
|
TV | 11 days ago |
|
Edinburgh
|
Wi-fi | 12 days ago |
|
Edinburgh
|
Internet | 12 days ago |
|
Edinburgh
|
Internet | 15 days ago |
|
Edinburgh
|
Wi-fi | 15 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Gerard Boyd (@dundee8cologne1) reported from Edinburgh, Scotland@KBG1888 @BBCSportScot @ScottishFA Much the same in Skysports today. They couldnt believe the Ryan Jack incident was only a yellow. Everyone of them saw it as a clear red.
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AngelaS (@AngelaS09) reported from Edinburgh, Scotland@SkyHelpTeam I need help I can’t get through to someone who will help they just keep trying to sell me sky Q which your engineers told me I can’t have. My multitoom box in my bedroom has stopped working
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing
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Graeme Brown (@Graemeo26) reported from Edinburgh, ScotlandAgain @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???
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ian (@xStormxBringeRx) reported from Edinburgh, Scotland@SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬
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Jo Parker #SCO 🏴 (@jo31070) reported from Edinburgh, Scotland@SianElin_PT @SkyUK Took me months to cancel, only when I started on here finally got any contact at all. Thankfully now sky free & my broadband is way faster for a fraction of their charges 🥳
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Juanjo #KroenkeOut (@ben_cole90) reported from Edinburgh, Scotland@mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments
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Jane Darkes (@janeOfArk) reported from Edinburgh, Scotland@SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me
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Laura (@aberquine) reported from Edinburgh, ScotlandSky Broadband down in Edinburgh EH11 - please get us back online ASAP @SkyHelpTeam
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iRoy. (There's somebody wrong on the internet.) (@Roy_Isserlis) reported from Ormiston, Scotland@SkyHelpTeam Did that. Noticed signal is doing from 1 to no bars and back. Never had bad signal here before This happened first in Haddington 6 miles away today, then same back home in Eh35
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Laura (@aberquine) reported from Edinburgh, Scotland@SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?
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Umer Tahir (@_UmerTahir_) reported from Inveresk, Scotland@SkyHelpTeam By support, you mean read through the online “help” pages or long forums created by existing sky customers?
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Angie Ball (@SanjieB) reported from Edinburgh, Scotland@SkyHelpTeam I’ve been trying to find information on how I upgrade and get the double data deal as a current customer. Your website has nothing about this for current customers. I tried to call your CS but they guy instead of just answering me was trying to force me to sign up.
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Stevie frimpong (@StevenFairlie) reported from Edinburgh, Scotland@Krobertson5808 @SkySports Ah ok. Never seen that! 😩
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Avantika (@maryjanesdesk) reported from Edinburgh, Scotland@SkyHelpTeam have just lost my internet. In the EH3 area. Seems like you're having issues in Edinburgh?
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Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland@SkyHelpTeam We know there is an issue with connection to our property. The OpenReach engineer identified a fault 4m from our house, exactly where @CityFibre were digging.
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Jo Parker #SCO 🏴 (@jo31070) reported from Edinburgh, Scotland@SkyHelpTeam Tried to pay overdue bill but saying card not valid, weird as managing to pay other bills with it? Used it before with you & CAN NOT AFFORD to be cut off ( weirdly says acc restricted but it's not tbh ) HELP as can't get a human on the phone #Disability
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joyce combe 🏴 (@jcombe2) reported from Edinburgh, ScotlandMy broadband is down, please can u fix it as soon as possible. I can't watch TV or listen to music. I cannot wait for couple of days .@SkyHelpTeam #skybroadbandisdown
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Paul Heron (@APaulHeron) reported from Edinburgh, Scotland@SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?
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Paul Heron (@APaulHeron) reported from Edinburgh, Scotland@SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mikel Supreme (@Otees13) reported@themagic_tophat @SkySports stop. Stop. The sport is enough, we don’t need you creating fake crap.
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Alex (@PublicVoodoo) reported@AranNicol1994 Had enough of that stadium so wont be going next season whether we stay up or go down. But atleast if we go down we will likely be on TV for a majority of the games as a big team down there so justifies paying for skysports.
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Farmer Luke 🥔 (@Ondaintreefarm) reported@MarciaOlso41410 @SkyUK We did consider that but I was twice the money! There’s more to the tweet, it’s just a catalog of just endless errors and pushy sales tactics and the. To top it off we been cut off for the second time in 2 weeks! We only been had the new contract 2 weeks!
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GreyJ (@GreyJ8181) reported@RealKintero @SkySports Are you not describing CR7 ? Didn’t he ave a problem then because your defence and midfield was decent. You have maybe 4 good players and then a lot of average mid table players. Tell him he’s welcome at Arsenal
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. (@xnd7v) reported@spfl @SkySports never offside , hearts paying refs as per
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Scott Jefferies (@SctJ2023) reported@andybullyuk @SkySports @Boro Tailed off at the bottom when he joined & pretty much already relegated in January but the managers the issue. Righto buddy.
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Farmer Luke 🥔 (@Ondaintreefarm) reportedI have never seen such an incompetent company as @SkyUK they are literally the epitome of “where does the incompetent end And the stupidity start?” and best of all they don’t have a complaints department!
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Michael pelley (@mickypelley1982) reported@TheSpursWatch @SkySports The fix is in. How in the hell can this happen
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Michael Molloy (@mickeyccc) reported@SkySports **** off then….always somebody ready to replace you.
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Grok (@grok) reported@Engr_nu_el @SkySports An online petition like this with 30M+ signatures shows deep fan frustration with Mbappé—stemming from injuries, his recent holiday, and Real Madrid's trophy drought despite his goals. It creates public pressure and bad PR, but these rarely force club action. Contracts, massive transfer costs, and performance matter more than petitions (often inflated with duplicates/bots). It's venting, not a binding vote.