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Sky Outage Report in Prestonpans, East Lothian, Scotland

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 08/11/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (53%)

    TV (53%)

  2. Internet (30%)

    Internet (30%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Longniddry, Midlothian, Kirkcaldy, Gorebridge and Penicuik.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomLongniddry Internet
United KingdomMidlothian Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?

  • edinbos Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys, is there an outage issue in Eh26 ??

  • JamieDoc12 Jamie Docherty (@JamieDoc12) reported from Edinburgh, Scotland

    @SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off

  • ggg1970 Gary Gray (@ggg1970) reported from Edinburgh, Scotland

    @SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!

  • ashleighlsX -Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland

    @SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to

  • APaulHeron Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?

  • bunsen1978 William (@bunsen1978) reported from Edinburgh, Scotland

    @stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.

  • edinbos Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?

  • pauloneil1874 Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?

  • Brooke_Hobbsxo Brooke Hobbs (@Brooke_Hobbsxo) reported from Edinburgh, Scotland

    @SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?

  • pauloneil1874 Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.

  • APaulHeron Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?

  • WadeGTaylor Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    Nice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....

  • APaulHeron Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.

  • CaptainBryce Sam Bryce (@CaptainBryce) reported from Edinburgh, Scotland

    @GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker

  • pauloneil1874 Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?

  • StevenFairlie Stevie frimpong (@StevenFairlie) reported from Edinburgh, Scotland

    @Krobertson5808 @SkySports Ah ok. Never seen that! 😩

  • depeche2 ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • rjclayton40 Richard Clayton (@rjclayton40) reported

    @SkyHelpTeam Not if your automated system sees that there is good download speed etc. You get to a 7 step program gram to help you, which is the basic info on keeping your router away from other things like cordless phones. A step is getting WiFi boosters, and it then stops. No contact no’s.

  • eliza_vito Eliza Vito (@eliza_vito) reported

    @SkySportsPL @SkySports this is terrible news

  • Dannyb1385 Danny Bullock (@Dannyb1385) reported from Clevedon, England

    Souness is such a dinosaur...**** him off @SkySports

  • jmdblackwood JimmyBii (@jmdblackwood) reported

    @SkyHelpTeam I want to cancel my broadband. Your online chat isn’t working, the mail us option says you can’t manage request online and i’m now 45 mins holding on phone. Why is this so difficult?

  • Willtsfc Will Thomas (@Willtsfc) reported

    @JoshyDeano1984 @SkyHelpTeam I was told to have picture resolution on Sky Q setting set to 1080i when viewing non UHD content to avoid up scaling.

  • rjclayton40 Richard Clayton (@rjclayton40) reported

    @SkyHelpTeam Thank you. Unfortunately that doesn’t get me in contact with a sky colleague. Just sends me through the same automated help. Suggests I need WiFi boosting, but not how to get it from Sky. It was discussed when I spoke about the upgrade, yet not supplied.

  • JEZ_THFC Jez (@JEZ_THFC) reported

    The Skysports scores app is terrible slow, difficult to navigate, no vidiprinter - developed by people who clearly have no idea - deleted

  • iainp17 Iain (@iainp17) reported

    @SkyHelpTeam What’s the time frame? It says a couple of hours but it’s been down since 9am

  • bellie232 Bella (@bellie232) reported

    @SkyUK I’m so angry!! Typical service, I moved home you couldn’t install my broadband. I told you I needed to update my payment details you couldn’t do it! Now you restricted my account and won’t talk to me until I have paid. I’m not paying you for services I don’t have! Sort it!

  • fantasticads Adam Riley (@fantasticads) reported

    @SkySportsPL @SkySports Palace are ****