Sky outages and service status in Prestonpans, Scotland
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (45%)
- TV (31%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Prestonpans, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Gorebridge, and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Wi-fi | 2 days ago |
|
Edinburgh
|
Wi-fi | 2 days ago |
|
Edinburgh
|
Internet | 3 days ago |
|
Edinburgh
|
Internet | 6 days ago |
|
Edinburgh
|
7 days ago | |
|
Edinburgh
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Gerard Boyd (@dundee8cologne1) reported from Edinburgh, Scotland@KBG1888 @BBCSportScot @ScottishFA Much the same in Skysports today. They couldnt believe the Ryan Jack incident was only a yellow. Everyone of them saw it as a clear red.
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joyce combe 🏴 (@jcombe2) reported from Edinburgh, Scotland@skyhelpteam my broadband is down please can u fix this as soon as possible as unable to watch tv or listen to music without it and can't wait 4r days without it.i'm in Edinburgh #skybroadband
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either
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Jill Robb (@jill_r_robb) reported from Edinburgh, Scotland@SkyHelpTeam are there issues with #skyglass Playlists - no programmes of this type available All ok via catch-up channels directly
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Angie Ball (@SanjieB) reported from Edinburgh, Scotland@SkyHelpTeam I’ve been trying to find information on how I upgrade and get the double data deal as a current customer. Your website has nothing about this for current customers. I tried to call your CS but they guy instead of just answering me was trying to force me to sign up.
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Jo Parker #SCO 🏴 (@jo31070) reported from Edinburgh, Scotland@SianElin_PT @SkyUK Took me months to cancel, only when I started on here finally got any contact at all. Thankfully now sky free & my broadband is way faster for a fraction of their charges 🥳
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Dub (@iain4546) reported from Edinburgh, Scotland@SkyUK If the internet goes down I suppose that's the customer goosed?
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Robert Glen (@RobertGlen3) reported from Cockenzie, Scotland@SkyHelpTeam Hi folks, I still have a problem contacting a known number. If they call me, I receive it ok. It appears on 1471 but if I try to return the call (press 3) I get "this number doesn't exist". Thoughts?
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joyce combe 🏴 (@jcombe2) reported from Edinburgh, ScotlandMy broadband is down, please can u fix it as soon as possible. I can't watch TV or listen to music. I cannot wait for couple of days .@SkyHelpTeam #skybroadbandisdown
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joyce combe 🏴 (@jcombe2) reported from Edinburgh, Scotland@SkyHelpTeam my broadband is down. I can't do without it for a week or so as I can't watch TV or listen to music without broadband. Hope I get a discount 4r loss of service today. What's the point of me going on annual leave and I can't watch TV etc.
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iRoy. (There's somebody wrong on the internet.) (@Roy_Isserlis) reported from Ormiston, Scotland@SkyHelpTeam Did that. Noticed signal is doing from 1 to no bars and back. Never had bad signal here before This happened first in Haddington 6 miles away today, then same back home in Eh35
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juanjo (@ben_cole90) reported from Edinburgh, Scotland@LUFCSmith25 @seanybizzle @SkySports Who is awful
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Kate Wane (@K8WANE) reported from Edinburgh, ScotlandHi @SkyHelpTeam are you aware of any issues in the EH12 area of Edinburgh? Not been able to get a satellite signal yet today. I've followed the help guide online but not luck. Don't want to call out an engineer yet, just in case there's local issues. Thanks.
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juanjo (@ben_cole90) reported from Edinburgh, Scotland@Slaughter23_ @Paulmccann91 @SkySports The 22 unbeaten run we were very lucky. Played terribly pretty much every week. The road to the europa league final was very flattering and we were awful in the final. Being good at europa league isn’t the level I want to be at. He’s a cup manager. Villarreal won’t be in Europe
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Dub (@iain4546) reported from Edinburgh, Scotland"The moon came down to earth one day to see up close what had been so far" (and in doing so caused tsunamis that wiped almost everyone from off the face of the planet). FFS @SkyUK what a completely nonsensical advert.
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Gary Buglass (@GaryBuglass) reported from Edinburgh, Scotland@SkyHelpTeam hi there is there a signal issue in the EH5 area? My sky box just says "initialising" and I have no access to any channels, or catch up. WiFi seems to be OK though.
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Umer Tahir (@_UmerTahir_) reported from Inveresk, Scotland@SkyHelpTeam By support, you mean read through the online “help” pages or long forums created by existing sky customers?
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ajaK analA (@nocomment041009) reported from Edinburgh, Scotland@SkyUK broadband not working this morning and been told internal issue? Also been told engineer can’t come out until 22nd June 😳 we work from home, my kids use internet for school work, surely you can do better than that?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Steve B (@SteveMayhem08) reported@wolsty69 @SkyCricket @SkySports Makes me mad that Sky Sports would do that than play the after match interviews. They did some poor cuts to breaks during the BBL
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Courtside Comments (@NetballComments) reportedI’m a fan of @SkySports, always have been. Their coverage of major viewing sports - football, cricket, tennis, rugby etc is fantastic, as you would expect from dedicated Sports channels. But their coverage of Netball, this season esp. has been very poor & at times embarrassing 🙁
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Lola (@LolaLovelyBones) reportedWhy isn’t the sky help service responding? @SkyUK
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sharyl victoria bamford (@vikimor1) reported@SkyHelpTeam can we send your sky mobile a tweet with faults with the network as there is something on the network blocking certain text messages coming through to peoples phones as several people I know have the exact same problem and the only thing we have in common is sky
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Samantha (@smnthlrn13) reported@SkyHelpTeam That’s a pain, given I never asked and I’m keen to reduce the waste (and the cost!). Will the phone teams help me work out why it’s happened? Thanks
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Lawrence M-M (@prop_power) reportedPublic announcement DO NOT get @SkyUK glass the tv has so many issues and faults and they don’t care - year on and the tv is still faulty!! Still no replacement! Random bill increases for one month that if you don’t pay you can’t talk to them as to why it’s increased either!
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Rick Towner (@rickta1) reported@SkyUK Just happily reduced my services- never, ever will we see price reductions, only ever price increases!! Shop around for deals people.
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Chloe Mason (@missmason85) reported@SkyHelpTeam I ordered it with the same email. Its not showing on my account. I need to pay my bill. Please can you help?
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Martin Rodger (@MartRodger79) reported from Heath Hayes and Wimblebury, England@SkyHelpTeam 2 Credit Checks accepted, then product purchase fail... THANKS Very Much... 👏👏
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Glenn Bradley (@BradleyGJ) reported from Belfast, Northern Ireland@Ppreally111Pp @SkyHelpTeam @skytv it had ran out so began getting emails ratcheting up costs unless I contacted them. Phone call alone cost £24. With them 22 years and never encountered prior but customer service appears to be outsourced now. Utterly poor service experience so just warning others to be wary.