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Sky outages and service status in Prestonpans, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • 45% Internet (45%)
  • 36% TV (36%)
  • 18% Wi-fi (18%)

The latest reports from users having issues in Prestonpans come from postal codes EH32 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at Sky

Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Tranent, Prestonpans, Kirkcaldy, and Dalkeith.

CityProblem TypeReport Time
Edinburgh Internet 16 days ago
Edinburgh TV 17 days ago
Edinburgh Wi-fi 17 days ago
Tranent Internet 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • Baigrie1985
    💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either

  • JackCuthill
    Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JackCuthill) reported from Edinburgh, Scotland

    @SkyHelpTeam my Sky Q box keeps disconnecting from my Wifi. It's happening multiple times daily. Nothing else loses signal just Sky box.

  • janeOfArk
    Jane Darkes (@janeOfArk) reported from Edinburgh, Scotland

    @SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me

  • WadeGTaylor
    Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    @SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!

  • johnross77
    john ross (@johnross77) reported from Tranent, Scotland

    @bugsy_7 @SkySports Drive down to Goswick GC 50mins for me

  • MargaritaAliT
    Alison Templeton (@MargaritaAliT) reported from Edinburgh, Scotland

    @karen_hauer @SkyUK You Tube worked great today guys👌🏼, food shop arrived half hour early, poor guy when I said oh no, am gonna miss #CardioKE 🎤💦, (he knows I love him)😅. Choons especially uplifting 🙌🏻 and positive today✊🏼🥰 #OldSkool Great FUN workout! 🙏🏼 Xx #ThingsCanOnlyGetBetter @DavidPWebb

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    Sky Broadband down in Edinburgh EH11 - please get us back online ASAP @SkyHelpTeam

  • Lynzsb
    Lynsey Briston (@Lynzsb) reported from Edinburgh, Scotland

    @SkyHelpTeam internet down in EH6 too, restarting didn’t resolve and looks like others are having same issues

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?

  • K8WANE
    Kate Wane (@K8WANE) reported from Edinburgh, Scotland

    Hi @SkyHelpTeam are you aware of any issues in the EH12 area of Edinburgh? Not been able to get a satellite signal yet today. I've followed the help guide online but not luck. Don't want to call out an engineer yet, just in case there's local issues. Thanks.

  • AndyNic9
    Andy Nicol (@AndyNic9) reported from Edinburgh, Scotland

    ….and back to this American bollox!!😱 Really poor @SkySports and not sure why??? #RyderCup

  • ben_cole90
    juanjo (@ben_cole90) reported from Edinburgh, Scotland

    @Slaughter23_ @Paulmccann91 @SkySports The 22 unbeaten run we were very lucky. Played terribly pretty much every week. The road to the europa league final was very flattering and we were awful in the final. Being good at europa league isn’t the level I want to be at. He’s a cup manager. Villarreal won’t be in Europe

  • Darrenrose7Rose
    Darren Rose (@Darrenrose7Rose) reported from Burntisland, Scotland

    @SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product

  • aland_10
    Alan Duncan (@aland_10) reported from Edinburgh, Scotland

    Morning @Carra23 don’t know why it has come to me at 6am but I was thinking a decent #CarraChallenge would be best 11 players from countries that have never won the WorldCup. A 4-3-3 and only 1 player from any country @SkySports #CarraChallenge will get my team up later.

  • GaryBuglass
    Gary Buglass (@GaryBuglass) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there is there a signal issue in the EH5 area? My sky box just says "initialising" and I have no access to any channels, or catch up. WiFi seems to be OK though.

  • SusanSmask
    SFerrol (@SusanSmask) reported from Edinburgh, Scotland

    @SkyUK worst customer service ever. And not willing to put me through to a manager.

  • cb222016
    CB (@cb222016) reported from Edinburgh, Scotland

    @SkyHelpTeam @T_27_2 Done that, no issues showing

  • ianfieldhouse
    Ian Fieldhouse (@ianfieldhouse) reported from Edinburgh, Scotland

    Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam

  • trevorcowin
    Trevor Cowin (@trevorcowin) reported from Edinburgh, Scotland

    @SkyUK signal is absolutely shite as per..

  • dizzy291073
    Rachel Marr 🌸 (@dizzy291073) reported from Prestonpans, Scotland

    @SkyHelpTeam We are still experiencing problems with broadband & sky downloading. Switching router on/off doesn’t fix it either. #sky #skybroadband #helpfixit

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • hellosunshine52
    Elle 🌸🗽 (@hellosunshine52) reported

    @MichelleBeckett @SkyUK @VodafoneUK I’m so sorry for your loss. I can’t imagine how hard all this is. For your info with regard to your issue - virgin media have just been fined £28m for preventing people ending their contracts. Perhaps talks to the culture internally that you are describing

  • ArtemisEmpress
    Artemis (@ArtemisEmpress) reported

    @SkyHelpTeam your app is broken. Fix it please.

  • ChrisJordan1002
    Bob (@ChrisJordan1002) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virgin Media are unambiguously the worst company I’ve ever dealt with. They had the recent ruling against them for a reason. Profit over Compassion every single time…

  • r9woody
    wood (@r9woody) reported

    @SkySports Fifa said the ball never touch the wire so move on from it now game done

  • ttimbertony
    Timbertony (@ttimbertony) reported

    @SkySports I subscribe to Sky & Sky sports but it does not appear I have ITVX. If this is correct I will cancel my Sky subscription. I’m tired of being scammed with increased subtle subscription additions.

  • Cosmonaut_Hill
    Cosmo (@Cosmonaut_Hill) reported

    @MichelleBeckett @SkyUK @VodafoneUK I had the EXACT same issue with Virgin, I had to literally refuse to get off the phone when I got through for 4 hours and basically said I'd hang up when they actually helped me. Absolutely useless customer service

  • JayKeen93
    JayKeen (@JayKeen93) reported

    @WajirTweep @SkyFootball @SkySports FIFA have clearly come out and said the sensors didn't go off, there was no contact with the rope cam, and it's clear in replays that the direction of the ball doesn't change at all, just a poor kick from the keeper.

  • CJ2806110416722
    ChrisWilson🇬🇧🇺🇦 (@CJ2806110416722) reported

    @MichelleBeckett @SkyUK @VodafoneUK I was going to say not at virgin but then hit the "more" button.. Worst company I've ever had to deal with

  • timmccrthy
    Tim McCarthy (@timmccrthy) reported

    @glenncoatsworth @SkySports Yeah, we ruined you speaking German something awful. Schmuck.

  • MohmedSheikh
    mohmed sheikh (@MohmedSheikh) reported

    @SkySports Cry about anything wen england score. How about talk about dodgy ref and var who support Argentina?