Sky Outage Report in Prestonpans, East Lothian, Scotland
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Haddington, Penicuik, Tranent, Dalkeith and Prestonpans.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Haddington |
||
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Craig Cunningham
(@itsmecraigyc) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.
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Jane Darkes
(@janeOfArk) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me
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Gordon Burrows
(@gordon_burrows) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.
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KP
(@kp71) reported
from
Edinburgh, Scotland
@SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.
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Avantika
(@maryjanesdesk) reported
from
Edinburgh, Scotland
@SkyHelpTeam is your broadband having issues in Edinburgh?? I'm trying to work and it keeps cutting out. Not helpful!
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Fiona hunter
(@Fionahunter15) reported
from
Burntisland, Scotland
@SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later
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Wade Taylor
(@WadeGTaylor) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!
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Alan Robertson
(@alanjrobertson) reported
from
Edinburgh, Scotland
@SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
Just recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam
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Darren Rose
(@Darrenrose7Rose) reported
from
Burntisland, Scotland
@SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product
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Grubby
(@ElliotGrubb) reported
from
Musselburgh, Scotland
@SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?
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Trevor Cowin
(@trevorcowin) reported
from
Edinburgh, Scotland
@SkyUK signal is absolutely shite as per..
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Peter STEVENSON
(@percivalpete75) reported
from
Kirkcaldy, Scotland
@SkySports WTF! That's gotta be a record?
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William
(@bunsen1978) reported
from
Edinburgh, Scotland
@stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.
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Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?
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Debs Anderson
(@debs_anderson42) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine
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Jamie Docherty
(@JamieDoc12) reported
from
Edinburgh, Scotland
@SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Dare-Edwards
(@DanDareEdwards) reported
@SkyHelpTeam Freezes daily on home page, nothing works at all. Also ITV hub is terrible for faults
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Mr Cotter
(@johndcotter) reported
@SkyHelpTeam Hi, I’ve ran diagnostics and it seems my broadband issue is here at home. Was told there was an issue where I live, Lowton, Wigan 01942 WA3, but on service update, outages are London. Guy on the phone says North, South, but that’s London and unclear. Can you help?
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Mike
(@Mikey_Boy1978) reported
Woohoo, free and away from **** internet and cust service I've had for 5 years with @bt_uk its never your fault hahaha got a good deal @SkyUK look forward to having decent WiFi coverage around my bungalow that for some reason BT couldn't cope with unless I paid extra per month.
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Mr Cotter
(@johndcotter) reported
@SkyHelpTeam Yes, it’s defo mine. No IP blocker or anything either so correct area. Next door having the exact same issue. I can do, yes, but on 4g. Thanks for this help. Is there away to defo check it’s the local exchange?
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AuntBessieCats
(@40aliveandkick1) reported
@Protocore37 @SkySports I´ve never done worse or even equally bad off camera. But I am sure you did if you have written smth like that. No one with good heart can stand by any abuser. And true measure of any human can be found in how he/she treats most vulnerable. There is no excuse for evil.
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Michelle Lynch #IAmFionaDonohoe
(@88michy88) reported
@SkyUK I’m not happy. I’ve been a customer for over 21 years however if I was a New customer I would be getter a better deal.. Think it’s time to shop elsewhere to get New customer deals
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Kay
(@x_shoni_Jeri_x) reported
Absolutely disgusting help from the @SkyHelpTeam today been on hold for 45 mins
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Rebecca
(@becmorris1982) reported
@hblades05 @SkyUK Cannot wait it’s been awful the amount of times I’ve called and had to waste time trying to sort it out. They always say it’s an outage in the area but everyone else In my area has it! Nightmare
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No Filters 🎙️🔔🏡
(@NoFilters56) reported
@SkyHelpTeam That's rich. Can't get through, can I? There is a widespread problem in this area, and you are telling me I'm the only one affected? Not slow to put your prices up, but couldn't give a toss when things go pear shaped. Can you provide anything other than scripted responses?
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Lanie ♿💜
(@Lanie_Elaine782) reported
@SkyHelpTeam hello can you tell me if there is still an outage in the PE12 area please?