Sky Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Gorebridge, Kirkcaldy, Loanhead and Tranent.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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AngelaS
(@AngelaS09) reported
from
Edinburgh, Scotland
@SkyHelpTeam I need help I can’t get through to someone who will help they just keep trying to sell me sky Q which your engineers told me I can’t have. My multitoom box in my bedroom has stopped working
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Alan Duncan
(@aland_10) reported
from
Edinburgh, Scotland
Morning @Carra23 don’t know why it has come to me at 6am but I was thinking a decent #CarraChallenge would be best 11 players from countries that have never won the WorldCup. A 4-3-3 and only 1 player from any country @SkySports #CarraChallenge will get my team up later.
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Rachel Marr 🌸
(@dizzy291073) reported
from
Prestonpans, Scotland
@SkyHelpTeam We are still experiencing problems with broadband & sky downloading. Switching router on/off doesn’t fix it either. #sky #skybroadband #helpfixit
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Alan Williams
(@aljawil) reported
from
Edinburgh, Scotland
Get a @SkySports notification on my phone that the game is over before it is over on @btsportfootball - Twitter was ahead of the match all night. A bit crap that.
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Jack 🏴
(@JackCuthill) reported
from
Edinburgh, Scotland
@SkyHelpTeam my Sky Q box keeps disconnecting from my Wifi. It's happening multiple times daily. Nothing else loses signal just Sky box.
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Greg.
(@starkedinburgh) reported
from
Edinburgh, Scotland
@EdinburghRugby @Rorysuzz @hamishwatson7 @SkySports Not bad. No way that CJ is out playing Jamie Richie at 6. Boy doesn't know how to stay on his feet. We are in a good place. #AsOne #AlwaysEdinburgh
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John Connell
(@celticjohn67) reported
from
Kirkcaldy, Scotland
@SkyUK AVENUE 5 absolute drivel, worst programme I’ve seen sky make
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Robert Hartley
(@auldreekie69) reported
from
Newbattle, Scotland
@SkyHelpTeam is there an internet issue at EH223FQ
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Matt Donlan
(@MrMattDonlan) reported
from
Edinburgh, Scotland
@CraigCraigsmith @Thedouglout79 @LiamWinstanley3 @SkyUK Most entertaining game I’ve seen in years was this/last season. Hibs v Hamilton. Accies 2-0 down with 10 men (no pissing about with two bookings, this was a proper red) came back to 2-2, missed a penalty and Hibs won it in stoppage time. Played at 150mph - marvellous fun.
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AngelaS
(@AngelaS09) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am a key worker I’m a charge nurse in nhs, I’m being billed for a service I’m not getting! Actually quite angry at that!!
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Rosaleen Shaw
(@RosaleenShaw) reported
from
Edinburgh, Scotland
@SkyHelpTeam trying to upgrade broadband and getting no response- please help
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Craig Cunningham
(@itsmecraigyc) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.
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john ross
(@johnross77) reported
from
Tranent, Scotland
@bugsy_7 @SkySports Drive down to Goswick GC 50mins for me
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Michelle
(@michellec79) reported
from
Inveresk, Scotland
@cityrobbo @SkySports When you put it that way it's not as bad!!!
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Stefan Sladek
(@stefansladek) reported
from
Edinburgh, Scotland
@SkyHelpTeam I agree a resolution with your customer relations team for your issue and then now find out you’re not following through on this. What’s their number. This is a joke
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SFerrol
(@SusanSmask) reported
from
Edinburgh, Scotland
@SkyUK worst customer service ever. And not willing to put me through to a manager.
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Geo Dev
(@GeoDev7) reported
from
Edinburgh, Scotland
@jeffkimberpoker @SkySports They are bang out of order , should be able to give us refunds no problem. Email or a text link 😡
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
@SkyHelpTeam That’s almost £72 versus buying it direct from Disney for £49.99. I asked if I could buy direct and still sign in like Netflix or Spotify and watch it on my A boxes but that’s not been answered in your reply.
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Fiona hunter
(@Fionahunter15) reported
from
Burntisland, Scotland
@SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later
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Alison Templeton
(@MargaritaAliT) reported
from
Edinburgh, Scotland
@karen_hauer @SkyUK You Tube worked great today guys👌🏼, food shop arrived half hour early, poor guy when I said oh no, am gonna miss #CardioKE 🎤💦, (he knows I love him)😅. Choons especially uplifting 🙌🏻 and positive today✊🏼🥰 #OldSkool Great FUN workout! 🙏🏼 Xx #ThingsCanOnlyGetBetter @DavidPWebb
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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skullwolfsteam
(@skullwolfsteam) reported
@gazza15001 @mcuk2014 @SkyHelpTeam seems to be completely down yeah i guess we all gotta sit and wait
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Adele McCormack
(@mackawack) reported
@SkyHelpTeam Also mine has been rubbish for the last couple of months, occasionally dropping out and just generally crap
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Ann-Marie Foster
(@AnnMarieFoster1) reported
@SkyHelpTeam Yep we’re having intermittent issues with broadband, we’re in Northamptonshire, Wellingborough
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Richard Tomlin
(@RichardTomlin) reported
from
Cliffe and Cliffe Woods, England
@SkyHelpTeam Are you aware of any reported network issues in ME3 area. Broadband is very sluggish and slow
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Mike
(@mikeleigh33) reported
@GitGrumpygit @SkyUK Yes. I’ve been on the phone to them and they didn’t admit they had an issue. I thought it was just us!
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: :
(@Mat_Jazz) reported
@ruesraindrops @SkyUK @SkyHelpTeam Just saw. Thanks. There have been way too many issues recently. Time to move...
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The KC
(@TheKC91) reported
Hi @SkyUK, for the 415 time this week our broadband is gone, it went for 12 hours on Wednesday night. I wouldn’t mind but I pay £150 for this luxury, any chance you can look into this, can’t imagine you’re short of a few bob to sort this problem.
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TTV ghxstplayzz
(@ghxstplayzz) reported
@skullwolfsteam @mcuk2014 @SkyHelpTeam Mines working but it is very slow
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Paul Nuttall
(@visualdarter) reported
@SkyHelpTeam my broadband has been connecting and disconnecting for the last few hours please explain rather than ignoring and the call centre help is terrible. Just to clarify my router is switched on and plugged in
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Paul
(@paulobrien0) reported
@SkyHelpTeam I am unable to connect or run a diagnostic. Help requires please