Sky outages and service status in Prestonpans, Scotland

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Kirkcaldy, Prestonpans, Dalkeith, Haddington, Loanhead, and Tranent.

City	Problem Type	Report Time
Edinburgh	E-mail	2 days ago
Edinburgh	Phone	2 days ago
Edinburgh	TV	2 days ago
Edinburgh	E-mail	2 days ago
Edinburgh	Wi-fi	2 days ago
Kirkcaldy	Phone	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

• 
  Paula Westaby (@pdoodle) reported 6 minutes ago from Gorebridge, Scotland

  @SkyHelpTeam No I am a Sky Mobile customer

• 
  Kate Wane (@K8WANE) reported 7 minutes ago from Edinburgh, Scotland

  Hi @SkyHelpTeam are you aware of any issues in the EH12 area of Edinburgh? Not been able to get a satellite signal yet today. I've followed the help guide online but not luck. Don't want to call out an engineer yet, just in case there's local issues. Thanks.

• 
  NicoleFiona (@goldchain_flu) reported 13 minutes ago from Edinburgh, Scotland

  @SkyHelpTeam hi there, I need some help with my bill but cannot call , what can I do?

• 
  ▶️🔼🔼 (@depeche2) reported 13 minutes ago from Edinburgh, Scotland

  Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account

• 
  Paul O'Neil (@pauloneil1874) reported 16 minutes ago from Edinburgh, Scotland

  @SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?

• 
  Anouska Curzon (@Noosh1977) reported 16 minutes ago from Edinburgh, Scotland

  Is my @SkyUK broadband down because @CityFibre are tearing lumps out the pavement outside my house? Anyone else in Edinburgh having the same issues?

• 
  Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported 18 minutes ago from Edinburgh, Scotland

  @SkyHelpTeam I need someone from the UK to call me! Sat in tears after almost an hour to someone who didn't even understand why I was calling! Some way to treat vulnerable customers 😡

• 
  John Jeffery (@architectjj) reported 19 minutes ago from Edinburgh, Scotland

  @SkySports The cat will just expect this level of service next time

• 
  Sean Boyle (@Shaybee7) reported 21 minutes ago from Dalkeith, Scotland

  @SkyHelpTeam Broadband down in Midlothian any idea when it’ll be up running?

• 
  PointlessSword (@PointlessSword) reported 29 minutes ago from Edinburgh, Scotland

  @Lperks1 @SkySports Shouldn't of been able to say anything. No managers go onto the pitch it's not done and against the rules. But klopp can get away with it. Sets a dangerous prescient, now anytime a player goes down Injured the manger can run onto the pitch and confront ref.

• 
  Craig Cunningham (@itsmecraigyc) reported 32 minutes ago from Edinburgh, Scotland

  @SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.

• 
  💚Marie💚 (@Baigrie1985) reported 33 minutes ago from Edinburgh, Scotland

  @SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either

• 
  Avantika (@maryjanesdesk) reported 36 minutes ago from Edinburgh, Scotland

  @SkyHelpTeam have just lost my internet. In the EH3 area. Seems like you're having issues in Edinburgh?

• 
  Adam Mitchell (@adam8mitchell) reported 37 minutes ago from Edinburgh, Scotland

  @James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!

• 
  Gary Gray (@ggg1970) reported 47 minutes ago from Edinburgh, Scotland

  @SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?

• 
  kaitlyn (@kaitlyndavidsxn) reported 48 minutes ago from Edinburgh, Scotland

  @SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?

• 
  Avantika (@maryjanesdesk) reported 52 minutes ago from Edinburgh, Scotland

  @SkyHelpTeam is your broadband having issues in Edinburgh?? I'm trying to work and it keeps cutting out. Not helpful!

• 
  Paul Heron (@APaulHeron) reported 54 minutes ago from Edinburgh, Scotland

  @SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?

• 
  Rachael Santangelo (@Glam_Rach) reported 54 minutes ago from Edinburgh, Scotland

  @virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing

• 
  SFerrol (@SusanSmask) reported 59 minutes ago from Edinburgh, Scotland

  @SkyUK worst customer service ever. And not willing to put me through to a manager.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Baz (@bazza2774) reported 5 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Cancel it and put it in your partners name as a new customer

• 
  sherman (@tspurs1) reported 5 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Cancel get a fire stick £75 for the year

• 
  Paul Hough (@Paul_J_Hough) reported 8 minutes ago

  @cxdi55 @skytv @SkyHelpTeam I ditched them years ago. Poor customer service. You need to look elsewhere

• 
  BoomPlatang💀 (@TAFKAB2) reported 9 minutes ago

  @DuggyStand @virginmedia @SkySports It doesnt work no matter what internet provider you have mate. Sky's servers are dogshit on purpose.

• 
  Everything is a lie (@GrahamBlundell2) reported 10 minutes ago

  @richiehadley @davidhoyland @SkyHelpTeam It's under TV and show half way down don't know why they moved it here

• 
  Derek (@dazza606) reported 11 minutes ago

  @SkyHelpTeam Got to say the discussion I've just had with your renewal team was one of the worst experiences I've ever had Kept on dragging things out Being sneaky when quoting prices and failing to disclose total price Avoiding answering simple questions and zero loyalty

• 
  Lee (@COYSpurs2023) reported 11 minutes ago

  @SkyHelpTeam I’ve just escalated an ongoing formal complaint after nearly 2 weeks without reliable broadband, 2 failed engineer appointments & no promised follow-up from your Complaints Team. I submitted a formal complaint today & requested a response in writing. Please escalate

• 
  Colin Morty (@cmwba) reported 16 minutes ago

  @SkyFootball @SkySports @virginmedia no apology for the technicsl issues with red button matches today? How many seasons have subscribers had to put up these issues. Not good enough.

• 
  Paul Webster (@PaulRWebster) reported 16 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Sky comes down Openreach fibre, like most other providers, so it is very easy to move elsewhere. They act like they have a monopoly on Broadband and TV, but the world has changed. They don't.

• 
  Paul~R~ (@LFC34R) reported 19 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Same and internet is crap having loads of trouble