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Sky outages and service status in Prestonpans, Scotland

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 27, 3:36 PM GMT+1.
  • 38% Internet (38%)
  • 38% TV (38%)
  • 25% Wi-fi (25%)

The latest reports from users having issues in Prestonpans come from postal codes EH32 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Tranent, Prestonpans, Kirkcaldy, Dalkeith, and Musselburgh.

CityProblem TypeReport Time
Edinburgh Internet 2 days ago
Edinburgh TV 3 days ago
Edinburgh Wi-fi 3 days ago
Tranent Internet 3 days ago
Edinburgh Internet 6 days ago
Edinburgh TV 10 days ago

Nearby cities with recent reports

Edinburgh

4 recent signals

2 days ago
Tranent

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • starkedinburgh
    Greg. (@starkedinburgh) reported from Edinburgh, Scotland

    @EdinburghRugby @Rorysuzz @hamishwatson7 @SkySports Not bad. No way that CJ is out playing Jamie Richie at 6. Boy doesn't know how to stay on his feet. We are in a good place. #AsOne #AlwaysEdinburgh

  • bookmeister
    bookmeister he/him (@bookmeister) reported from Edinburgh, Scotland

    Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.

  • JamieDoc12
    Jamie Docherty (@JamieDoc12) reported from Edinburgh, Scotland

    @SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off

  • edinbos
    Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?

  • kennymack07
    Kenny MacKenzie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kennymack07) reported from Edinburgh, Scotland

    @SkySports This is really poor. How dare that golfer hit a ball so close to where the couple were walking their dog.

  • Fionahunter15
    Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland

    @SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.

  • maryjanesdesk
    Avantika (@maryjanesdesk) reported from Edinburgh, Scotland

    @SkyHelpTeam is your broadband having issues in Edinburgh?? I'm trying to work and it keeps cutting out. Not helpful!

  • John_ArmstrongZ
    𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two

  • kaitlyndavidsxn
    kaitlyn (@kaitlyndavidsxn) reported from Edinburgh, Scotland

    @SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?

  • JackCuthill
    Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JackCuthill) reported from Edinburgh, Scotland

    @SkyHelpTeam my Sky Q box keeps disconnecting from my Wifi. It's happening multiple times daily. Nothing else loses signal just Sky box.

  • percivalpete75
    Peter STEVENSON (@percivalpete75) reported from Kirkcaldy, Scotland

    @SkySports WTF! That's gotta be a record?

  • ianfieldhouse
    Ian Fieldhouse (@ianfieldhouse) reported from Edinburgh, Scotland

    Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?

  • MoBoDrums
    Maurice Brown (@MoBoDrums) reported from Edinburgh, Scotland

    Anyone else having issues with the Sky Go app on @SkyUK

  • GeoDev7
    Geo Dev (@GeoDev7) reported from Edinburgh, Scotland

    @jeffkimberpoker @SkySports They are bang out of order , should be able to give us refunds no problem. Email or a text link 😡

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????

  • jo31070
    Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SkyHelpTeam Tried to pay overdue bill but saying card not valid, weird as managing to pay other bills with it? Used it before with you & CAN NOT AFFORD to be cut off ( weirdly says acc restricted but it's not tbh ) HELP as can't get a human on the phone #Disability

  • jo31070
    Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SkyHelpTeam I need someone from the UK to call me! Sat in tears after almost an hour to someone who didn't even understand why I was calling! Some way to treat vulnerable customers 😡

  • stefansladek
    Stefan Sladek (@stefansladek) reported from Edinburgh, Scotland

    @SkyHelpTeam I agree a resolution with your customer relations team for your issue and then now find out you’re not following through on this. What’s their number. This is a joke

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BigJoe8880
    BIGJOE👷‍♂️ (@BigJoe8880) reported

    @UnitedStandMUFC @SkySports I don’t want Robinson, he’s bad in tackles….Amad cooked him so badly

  • csquaredfc
    (@csquaredfc) reported

    @SkySports @Carra23 Saka has never done anything for England

  • Peter1333565163
    Peter (@Peter1333565163) reported

    @SkyHelpTeam @SonamTik SKY SHUTTING DOWN ALL HELP SERVICES FOR THEIR ULTRA EXPENSIVE SERVICE

  • darrenO83
    Darren omalley (@darrenO83) reported

    @SkyUK customer service is terrible. Spoke to someone who couldn't understand that i have been billed fir something I shouldn't have. Im not asking much am I if I want someone to have a decent grasp of the English language?

  • londonNY1980
    Frank (@londonNY1980) reported

    @SkySports ******* idiot

  • bevjones55
    Bev (@bevjones55) reported

    @SkyHelpTeam @SkyHelpTeam I have an open complaint (Ref: KMM78061770V53871L0KM) because an advisor ghosted a promised callback. Your team texted me a link to log in, but I'm locked out of my account. I work in a hospital with NO breaks and cannot take calls. Please DM me

  • Song_covers01
    amanda (@Song_covers01) reported

    @SkySports wtf is happening with the commentary? Theyre not even talking about investigations when they come on the board. Its like theyve a script rather then reacting to the race rn #BarcelonaGP

  • AmeinEzmail
    Offside Opinions (@AmeinEzmail) reported

    @UnitedStandMUFC @SkySports Did this data team even watch the Premier League? Robinson was dropped from the team, had a poor season in 2025/26, and he’s already 29 years old Putting him in the same conversation as Hall is laughable.

  • nattasswfc
    Nathan Blood (@nattasswfc) reported

    @SkyCricket @SkySports Would rather have Stokes and Atkinson back in the squad and Key sacked instead. He’s done an awful job.

  • mellieleeds
    Mel (@mellieleeds) reported

    @SkyHelpTeam @Ricky81D The sheer numbers of people asking for help via this channel surely shows a need is there?