Sky

Sky Outage Report in Prestonpans, East Lothian, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Prestonpans come from postal codes EH32.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 01/21/2026 17:40

January 21: Problems at Sky

Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Haddington, Penicuik, Tranent, Musselburgh, Prestonpans and Kirkcaldy.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh TV
United KingdomEdinburgh Internet
United KingdomEdinburgh E-mail
United KingdomEdinburgh TV
United KingdomEdinburgh TV
United KingdomDalkeith TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • ElliotGrubb Grubby (@ElliotGrubb) reported from Musselburgh, Scotland

    @SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?

  • debs_anderson42 Debs Anderson (@debs_anderson42) reported from Edinburgh, Scotland

    @SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine

  • APaulHeron Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?

  • APaulHeron Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?

  • janeOfArk Jane Darkes (@janeOfArk) reported from Edinburgh, Scotland

    @SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me

  • Darrenrose7Rose Darren Rose (@Darrenrose7Rose) reported from Burntisland, Scotland

    @SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product

  • percivalpete75 Peter STEVENSON (@percivalpete75) reported from Kirkcaldy, Scotland

    @SkySports WTF! That's gotta be a record?

  • WadeGTaylor Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    @SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!

  • maryjanesdesk Avantika (@maryjanesdesk) reported from Edinburgh, Scotland

    @SkyHelpTeam is your broadband having issues in Edinburgh?? I'm trying to work and it keeps cutting out. Not helpful!

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?

  • bunsen1978 William (@bunsen1978) reported from Edinburgh, Scotland

    @stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.

  • JamieDoc12 Jamie Docherty (@JamieDoc12) reported from Edinburgh, Scotland

    @SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off

  • trevorcowin Trevor Cowin (@trevorcowin) reported from Edinburgh, Scotland

    @SkyUK signal is absolutely shite as per..

  • StevenFairlie Stevie frimpong (@StevenFairlie) reported from Edinburgh, Scotland

    @Krobertson5808 @SkySports Ah ok. Never seen that! 😩

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    Just recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam

  • gordon_burrows Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland

    @SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?

  • APaulHeron Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.

  • alanjrobertson Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!

  • edinbos Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?

  • kp71 KP (@kp71) reported from Edinburgh, Scotland

    @SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • longeaton_marie ☆ Marie Crowley (she/her) #FBPE #FBPA ♻️🏳️‍🌈🧶🌚 (@longeaton_marie) reported

    @SkyHelpTeam my Q remote has stopped working. Will only let me press home button and off button. Tried resetting the remote as per website guidance, changed the batteries and still nothing. Help!

  • Mrs_T2607 Jess Tinkler (@Mrs_T2607) reported

    @SkyHelpTeam are you having technical issues?? Everything I try to do I get the same message popping up….

  • Luckysammyg Sam Goodwin (@Luckysammyg) reported

    @SkyHelpTeam since the outage last week, our internet keeps dropping out many times throughout the day. It never did before. I’ve reset the box, but it’s still dropping a LOT…anything else I can do?

  • TerryToke Two **** Terry (@TerryToke) reported

    @SkySports No because the womens game is crap and will never elevates its PPV numbers to that of the Mens Soccer Divisions

  • VerityHarper0x0 Verity Harper (@VerityHarper0x0) reported

    @SkySports WTF? She was beaten by our British court wizard, nothing more.

  • ashleybassett99 Ash Bassett (@ashleybassett99) reported

    @Luckysammyg @SkyHelpTeam Same here. It's dropping all over the shop but your help team say there is no issue and that my router hasn't stopped even know I'm looking right at it and can see it's rebooted

  • whufc1895 tony de lorme (@whufc1895) reported

    @SkySports Why are the authorities always ******* around with the traditions of the game? They've already ruined the FA Cup with semi-finals being played at Wembley and a kick off time of 17:15. Just stop meaningless International friendlies just to satisfy sponsors, problem solved.

  • steve_evo steve evans (@steve_evo) reported

    @SkyHelpTeam The sky app won’t even connect so I can’t check. I’ve had enough I’ve stopped the direct debit! I’m supposed sky gold vip after 12 years as customer. It’s costing me so much that I’m going back to plusnet. I should never have left! #skybroadband #skyfibre

  • StephanieeeeeB Stephanie 🦋 (@StephanieeeeeB) reported

    My @SkyUK internet was down last night and I couldn’t fall asleep to asmr like every other night, I don’t know how people do it.

  • BladeWarny Blade Warny (@BladeWarny) reported

    @1961_ian @skibumg @SkySports Why is it a bad thing ?