Sky

Sky Outage Report in Prestonpans, East Lothian, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Prestonpans come from postal codes EH32.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 01/10/2026 17:10

January 10: Problems at Sky

Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Haddington, Penicuik, Tranent, Musselburgh, Prestonpans and Kirkcaldy.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh TV
United KingdomEdinburgh TV
United KingdomDalkeith TV
United KingdomHaddington TV
United KingdomPenicuik TV
United KingdomEdinburgh TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • thompsonneil15 Neil Thompson (@thompsonneil15) reported from Edinburgh, Scotland

    About time McGregor was punished for his stupid antics. Gets away with this kind of behaviour all to often. #RangersFC #Hibs #SkySports #spl

  • Graemeo26 Graeme Brown (@Graemeo26) reported from Edinburgh, Scotland

    @SkyHelpTeam is there not a 24 hours number to contact as none of my services are working at all. Contacting the service provider is impossible to fix all 3 services which I pay monthly for 80mbps and hardly get 50mbps. Clearly an issue any solutions since can’t contact via phone

  • Toolbag4 Darren Rintoul (@Toolbag4) reported from Edinburgh, Scotland

    Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.

  • mastermc0 Grant (@mastermc0) reported from Edinburgh, Scotland

    Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!

  • Seaholmbb Seaholm (@Seaholmbb) reported from North Berwick, Scotland

    @SkyUK still waiting for a phone call from customer service...unbelievable unreliable service ... vip customer !!!!

  • accountantfaith Faith Simpson BA FCCA (@accountantfaith) reported from Edinburgh, Scotland

    So @SkyUK having cancelled plan and given 31 days notice that we were told by you, You now send a threatening message to either pay more or reinstate package. Shocking service. #badservice

  • rik3sxty Richard (@rik3sxty) reported from Edinburgh, Scotland

    @andygoldstein05 @SkySports new tv show at the mo - How to solve a problem like United !! 😂

  • Leebo_OM Lee Hewat (@Leebo_OM) reported from Edinburgh, Scotland

    @shewat24 @SkyHelpTeam Just some free movies from Sky Store sis 😊 Nothing big but they were quick in dealing with my problem and admitted it was their error!

  • accountantfaith Faith Simpson BA FCCA (@accountantfaith) reported from Edinburgh, Scotland

    Absolutely shocking @SkyUK when give 31 days notice and you accept you now want to charge us further for more nonsense. Appalling and shocking #service #badservice . Sort it out and don’t charge us unnecessary fees when gave correct notice.

  • JoanMcAlpine Joan McAlpine (@JoanMcAlpine) reported from Edinburgh, Scotland

    @SkyHelpTeam @SkyUK I will, but that does not help other customers who get two pre recorded messages, first saying wait time is one hour, then another saying 20 minutes. Pre-record suggests this is delibrate tactic, not because of a one off busy period.

  • judy2k Judy2k (@judy2k) reported from Bonnyrigg, Scotland

    @rawkode @SkyUK Oh you'll get MUCH more than that. I've never been so harassed as when I dropped @SkyUK. It goes on for months, by mail, text, mobile and landline calls. (And we didn't terminate our contract early).

  • SunterAndrew Andrew Sunter (@SunterAndrew) reported from Edinburgh, Scotland

    @SkyHelpTeam I'm in Fife and my broadband has been down since Sunday. BT engineer changed the phone line yesterday but it's made sod all difference

  • RadicalSheep Ian Campbell Foster (@RadicalSheep) reported from Edinburgh, Scotland

    @virginmedia Yes, there's been a fault for 24 hours that your engineers are 'still working hard to correct'. Over 24 hours! Hopeless. Leaving @SkyUK was the worst decision ever.

  • scottr8480 Scott Ralston (@scottr8480) reported from Penicuik, Scotland

    Not having @TrueGeordieTG comment the Kai fight is crazy, @SkySports cancel my subscription thanks#wewantgeordie#skysucks

  • alexish78 Alexis (@alexish78) reported from Musselburgh, Scotland

    Send help boyfriend is making me have a conversation about moving from @bt_uk broadband to @SkyUK broadband. It’s too hard to change :(

  • _Just_Steve_ Steve Evans (@_Just_Steve_) reported from Edinburgh, Scotland

    I have tried to cancel @LFCTV for 3 months now. On line you get a message saying they can’t do it right now and you call @SkyUK and they tell you it will be a 20 minute wait. It’s a con stay away from it. @SkyHelpTeam

  • StevenSneddon3 steven sneddon🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StevenSneddon3) reported from Edinburgh, Scotland

    @SkyHelpTeam @SkyUK any issues with broadband in ky12 9ed area of Dunfermline

  • _Just_Steve_ Steve Evans (@_Just_Steve_) reported from Edinburgh, Scotland

    @SkyHelpTeam No, I couldn’t wait 20 minutes. I’ll try at a quieter time but that is another month passed. Every time I’ve tried to cancel on line I get that same message.

  • johnmichealfol1 john micheal foley (@johnmichealfol1) reported from Edinburgh, Scotland

    @SkyCricket @SkySports Unlucky you lot are has been England 🏴󠁧󠁢󠁥󠁮󠁧󠁿 are crap never win anything it’s a tough life

  • bfinlay0212 Bryan Finlay BEM  (@bfinlay0212) reported from Penicuik, Scotland

    1st time I have had poor customer service from @SkyUK what has happened

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewB11781440 Andrew Brennan (@AndrewB11781440) reported from Glasgow, Scotland

    @SkyHelpTeam Hello Yea I set up a new account but having same issues just getting a spinning circle Also there is no option anymore to scan a Barcode #cheers

  • markers_e E-markers (@markers_e) reported

    Hi @SkyHelpTeam can I please report that our internet in IG11 has been down intermittently over the last 24 hours. Hope this can be resolved asap.

  • AndrewB11781440 Andrew Brennan (@AndrewB11781440) reported from Glasgow, Scotland

    @SkyHelpTeam No but also didn’t get QR code so had to to app sign up using different email as I say I can get into on my tv can choose programs but they don’t load after you pick them Had this issue with both signing in profiles. Cheers

  • CarlWoo63017264 Carl Wood (@CarlWoo63017264) reported

    @SkySports Goes 15-0 down in 1st game...... retires 'injured'.

  • AdamWil86133487 Vengeance!!! (@AdamWil86133487) reported

    @SkyUK what is going on with your customer service? Rang up because my broadband is down. Got through to somebody but they wouldn’t speak to me because I have an open complaint? Since when does that affect your ability to sort my broadband? Been on hold an hour now

  • TheDroyver The Droyver (@TheDroyver) reported

    @gumbo1978 @trainy83 @SkySports Couldn’t give a **** if she saw them or not. Another “she’s not gonna **** you” guy. My house is paid for thanks to crypto. Utter ******* lie.

  • DJL_96 DL (@DJL_96) reported

    @SkyHelpTeam would be great if you could help out, still getting error messages when trying to get my Paramount+ account

  • cameronajc Cameron (@cameronajc) reported

    @SkyUK absolute shambles, switched recently and had nothing but problems, the website and app is ridiculous and doesn’t work for ANYTHING, can’t even see why i’ve been charged an extra £100 on one of my lines!

  • joreadsromance1 Jo Reads Romance (@joreadsromance1) reported

    Morning @SkyHelpTeam. Are there known internet issues in Glenrothes or Cupar, Fife (KY15)? My parents don't have Sky internet / broadband this morning. Ta.

  • usher_anne Anne Usher (@usher_anne) reported

    @SMcClay29 @SkyHelpTeam Diamond customers are treated like **** too