Sky

Sky Outage Report in Prestonpans, East Lothian, Scotland

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The latest reports from users having issues in Prestonpans come from postal codes EH32.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 12/29/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Prestonpans, Kirkcaldy, Haddington, Penicuik, Tranent and Dalkeith.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Phone
United KingdomPrestonpans Phone
United KingdomKirkcaldy Internet
United KingdomEdinburgh Internet
United KingdomHaddington E-mail
United KingdomEdinburgh Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • ElliotGrubb Grubby (@ElliotGrubb) reported from Musselburgh, Scotland

    @SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?

  • gordon_burrows Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland

    @SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?

  • GeoDev7 Geo Dev (@GeoDev7) reported from Edinburgh, Scotland

    @jeffkimberpoker @SkySports They are bang out of order , should be able to give us refunds no problem. Email or a text link 😡

  • AngelaS09 AngelaS (@AngelaS09) reported from Edinburgh, Scotland

    @SkyHelpTeam I am a key worker I’m a charge nurse in nhs, I’m being billed for a service I’m not getting! Actually quite angry at that!!

  • kp71 KP (@kp71) reported from Edinburgh, Scotland

    @SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.

  • Fionahunter15 Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland

    @SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later

  • alanjrobertson Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!

  • aland_10 Alan Duncan (@aland_10) reported from Edinburgh, Scotland

    Morning @Carra23 don’t know why it has come to me at 6am but I was thinking a decent #CarraChallenge would be best 11 players from countries that have never won the WorldCup. A 4-3-3 and only 1 player from any country @SkySports #CarraChallenge will get my team up later.

  • starkedinburgh Greg. (@starkedinburgh) reported from Edinburgh, Scotland

    @EdinburghRugby @Rorysuzz @hamishwatson7 @SkySports Not bad. No way that CJ is out playing Jamie Richie at 6. Boy doesn't know how to stay on his feet. We are in a good place. #AsOne #AlwaysEdinburgh

  • michellec79 Michelle (@michellec79) reported from Inveresk, Scotland

    @cityrobbo @SkySports When you put it that way it's not as bad!!!

  • johnross77 john ross (@johnross77) reported from Tranent, Scotland

    @bugsy_7 @SkySports Drive down to Goswick GC 50mins for me

  • MargaritaAliT Alison Templeton (@MargaritaAliT) reported from Edinburgh, Scotland

    @karen_hauer @SkyUK You Tube worked great today guys👌🏼, food shop arrived half hour early, poor guy when I said oh no, am gonna miss #CardioKE 🎤💦, (he knows I love him)😅. Choons especially uplifting 🙌🏻 and positive today✊🏼🥰 #OldSkool Great FUN workout! 🙏🏼 Xx #ThingsCanOnlyGetBetter @DavidPWebb

  • debs_anderson42 Debs Anderson (@debs_anderson42) reported from Edinburgh, Scotland

    @SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine

  • trevorcowin Trevor Cowin (@trevorcowin) reported from Edinburgh, Scotland

    @SkyUK signal is absolutely shite as per..

  • itsmecraigyc Craig Cunningham (@itsmecraigyc) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.

  • WadeGTaylor Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    @SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!

  • RosaleenShaw Rosaleen Shaw (@RosaleenShaw) reported from Edinburgh, Scotland

    @SkyHelpTeam trying to upgrade broadband and getting no response- please help

  • Darrenrose7Rose Darren Rose (@Darrenrose7Rose) reported from Burntisland, Scotland

    @SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product

  • MrMattDonlan Matt Donlan (@MrMattDonlan) reported from Edinburgh, Scotland

    @CraigCraigsmith @Thedouglout79 @LiamWinstanley3 @SkyUK Most entertaining game I’ve seen in years was this/last season. Hibs v Hamilton. Accies 2-0 down with 10 men (no pissing about with two bookings, this was a proper red) came back to 2-2, missed a penalty and Hibs won it in stoppage time. Played at 150mph - marvellous fun.

  • percivalpete75 Peter STEVENSON (@percivalpete75) reported from Kirkcaldy, Scotland

    @SkySports WTF! That's gotta be a record?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • clinicalandy Andy Brown (@clinicalandy) reported

    @Corn_wolf @SkyUK Virgin Media. Great speed from their direct fibre connection and no real alternative here as BT based fibre services are maxed out. Customer service has always been good when we’ve had problems, though it can take some time to get through to them.

  • snorkel1974 snorkel1974 (@snorkel1974) reported

    @SkyHelpTeam your customer complaints team are a Joke………..I’ll just forward my complaint to @OFCOM and my lawyers…….

  • duncan_lister Duncan Lister☀️🌍🇪🇺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🧍‍♂️#FBPE (@duncan_lister) reported

    Turns on @SkySports to watch #WolEve. Listens to 10 seconds of the worst sports co-commentator ever and promptly switches channel. Think you all know who I mean. 😡

  • CharityEnglan15 Charity England (@CharityEnglan15) reported

    @LaurenDenny2 @SkyHelpTeam Deposited BTC from blockchain wallet 2 @BinanceUS yesterday never showed up checked the address several times and everything on my end was correct. l contacted support and nothing could be done till my best friend referred me 2 Unitech_Support on Instagram and they did brilliant

  • duncan_lister Duncan Lister☀️🌍🇪🇺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🧍‍♂️#FBPE (@duncan_lister) reported

    Turns on @SkySports #WOLEVE only to hear the monotonous drone of worst sports co-commentator ever. The only enjoyable parts of a #KarenCarney commentary are the long pauses while she thinks of something to say. She should take even more time & find something INTELLIGENT to say.

  • Allison001 allison (@Allison001) reported

    @SkyUK faulty Sky Glass TV replaced with another faulty TV. It’s been on 5 hours and live TV has gone as before, absolutely terrible service. Wasted a fortune trying to speak with someone. I honestly don’t know what to say. I’m gobsmacked

  • PaulWatters2 Paul Watters (@PaulWatters2) reported

    @DannyJamieson @danohagan Usual amount of abuse on here as soon as the game starts - many saying they'll MUTE the audio, but non of them saying they'll CANCEL @SkySports ?? Complete armchair knobheads!

  • PiReversed JT Reynolds (@PiReversed) reported

    @Corn_wolf @SkyUK Been with @virginmedia for 11+ years at two properties and never had a problem. Currently on 350+ Mbps and almost always get higher than the advertised speeds.

  • TomG_1906 Tom (@TomG_1906) reported

    @SkyHelpTeam fix your wifi you useless bastards. Bit of rain and it stops completely

  • Dave32396589 Dave (@Dave32396589) reported

    @SkyHelpTeam When initial set up controller stopped working so had to use one from puck thrn main controller started working on puck. Please tell me there is help on the way with software?