Sky

Sky Outage Report in Prestonpans, East Lothian, Scotland

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The latest reports from users having issues in Prestonpans come from postal codes EH32.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 11/22/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Tranent, Dalkeith, Prestonpans, Kirkcaldy and Gorebridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh TV
United KingdomTranent Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomDalkeith TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • StevenFairlie Stevie frimpong (@StevenFairlie) reported from Edinburgh, Scotland

    @Krobertson5808 @SkySports Ah ok. Never seen that! 😩

  • maryjanesdesk Avantika (@maryjanesdesk) reported from Edinburgh, Scotland

    @SkyHelpTeam is your broadband having issues in Edinburgh?? I'm trying to work and it keeps cutting out. Not helpful!

  • WadeGTaylor Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    Nice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....

  • edinbos Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?

  • CaptainBryce Sam Bryce (@CaptainBryce) reported from Edinburgh, Scotland

    @GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker

  • JamieDoc12 Jamie Docherty (@JamieDoc12) reported from Edinburgh, Scotland

    @SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off

  • gordon_burrows Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland

    @SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?

  • ashleighlsX -Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland

    @SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to

  • APaulHeron Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?

  • WadeGTaylor Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    @SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!

  • APaulHeron Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?

  • bunsen1978 William (@bunsen1978) reported from Edinburgh, Scotland

    @stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.

  • Brooke_Hobbsxo Brooke Hobbs (@Brooke_Hobbsxo) reported from Edinburgh, Scotland

    @SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?

  • edinbos Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys, is there an outage issue in Eh26 ??

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.

  • janeOfArk Jane Darkes (@janeOfArk) reported from Edinburgh, Scotland

    @SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?

  • APaulHeron Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    Just recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Clever24_7 Leon Skum (@Clever24_7) reported

    @SkyHelpTeam what's the best way to raise a complaint. I rang on Monday and your staff made mistake which meant I couldn't take advantage of the Black Friday offers that were ending. They promised to ring back the next day to resolve and honour the price, still no call back.

  • stevefowler1979 Steve Fowler (@stevefowler1979) reported

    @SkySports Crap human

  • ChrisBSherlock Chris (@ChrisBSherlock) reported

    @SkyHelpTeam Yes. But that time has long passed and I’m still experiencing massive issues.

  • noseyrenda 👑🇬🇧 (@noseyrenda) reported

    @MH_DNC @SkySports Ratio because I don’t give a **** about Scotland

  • Hoopers4RT Hoopers4RTs (@Hoopers4RT) reported

    @rachel_aka_lamb @SkyHelpTeam @SkyUK Yeah same it’s really bad.

  • AmyCantFly AmyCantFly 🎮 (@AmyCantFly) reported

    @SkyHelpTeam I can't run through your tests, Ross, when I've not got a connection. Don't you think I would've already tried that?! Who am I sending the bill to for my loss of earnings? Frankly your service takes the absolute piss.

  • DaveLar65 Dave (@DaveLar65) reported

    @moomoo_captain @SkySports Hmmmm no it’s not it’s a break off and ***** potted. Wtf

  • Smithoggpost Nxtsuu (@Smithoggpost) reported

    @SkyHelpTeam Yes I know that. But this is problems that occur constantly with your Internet. And being a customer for 17 years , I would have thought I would not have to wait this long for the 2nd time in 2 months

  • simonpfc Simon Kirby (@simonpfc) reported

    @SkyHelpTeam hello, I can't see anywhere on my account when my minimum term contract ends. Can you help please? Thank you.

  • PatchPeek patch peek (@PatchPeek) reported

    @SkyHelpTeam So you advise to proceed with the Broadband order and then cancel if the "confirm email" states prices may rise during the contract? not ideal.