Sky outages and service status in Prestonpans, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 9 outage signals in the last 24 hours around Prestonpans, including 9 direct reports.
- The most common problems reported in this area mention Wi-fi, TV, and Phone.
- The most recent signal from this area was received Aug 14, 8:39 AM GMT+1.
- Wi-fi (22%)
- TV (22%)
- Phone (22%)
- Internet (17%)
- E-mail (11%)
- Total Blackout (6%)
The latest reports from users having issues in Prestonpans come from postal codes EH32 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Kirkcaldy, Prestonpans, Dalkeith, Haddington, Loanhead, and Tranent.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
3 hours ago | |
|
Edinburgh
|
Phone | 15 hours ago |
|
Edinburgh
|
TV | 15 hours ago |
|
Edinburgh
|
15 hours ago | |
|
Edinburgh
|
Wi-fi | 16 hours ago |
|
Kirkcaldy
|
Phone | 16 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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joyce combe 🏴 (@jcombe2) reported from Edinburgh, Scotland@SkyHelpTeam my broadband is down. I can't do without it for a week or so as I can't watch TV or listen to music without broadband. Hope I get a discount 4r loss of service today. What's the point of me going on annual leave and I can't watch TV etc.
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Rosaleen Shaw (@RosaleenShaw) reported from Edinburgh, Scotland@SkyHelpTeam trying to upgrade broadband and getting no response- please help
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▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
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Avantika (@maryjanesdesk) reported from Edinburgh, Scotland@SkyHelpTeam have just lost my internet. In the EH3 area. Seems like you're having issues in Edinburgh?
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Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland@SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?
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Gary Buglass (@GaryBuglass) reported from Edinburgh, Scotland@SkyHelpTeam hi there is there a signal issue in the EH5 area? My sky box just says "initialising" and I have no access to any channels, or catch up. WiFi seems to be OK though.
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Paul Heron (@APaulHeron) reported from Edinburgh, Scotland@SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.
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PointlessSword (@PointlessSword) reported from Edinburgh, Scotland@AndyHoughton_82 @SkySports Spot on. It sets a dangerous prescient now. Anytime a player goes down injured managers can run on and confront the ref. They shouldn't be in field of play. So ridiculously wrong.
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Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland@SkyHelpTeam Help Sky! Is there issues in EH11. WIF is down.
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Gerard Boyd (@dundee8cologne1) reported from Edinburgh, Scotland@KBG1888 @BBCSportScot @ScottishFA Much the same in Skysports today. They couldnt believe the Ryan Jack incident was only a yellow. Everyone of them saw it as a clear red.
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Wade Taylor (@WadeGTaylor) reported from Edinburgh, ScotlandNice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....
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NicoleFiona (@goldchain_flu) reported from Edinburgh, Scotland@SkyHelpTeam hi there, I need some help with my bill but cannot call , what can I do?
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Stevie frimpong (@StevenFairlie) reported from Edinburgh, Scotland@Krobertson5808 @SkySports Ah ok. Never seen that! 😩
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Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland@SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!
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Greg. (@starkedinburgh) reported from Edinburgh, Scotland@EdinburghRugby @Rorysuzz @hamishwatson7 @SkySports Not bad. No way that CJ is out playing Jamie Richie at 6. Boy doesn't know how to stay on his feet. We are in a good place. #AsOne #AlwaysEdinburgh
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▶️🔼🔼 (@depeche2) reported from Edinburgh, ScotlandHey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either
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Dub (@iain4546) reported from Edinburgh, Scotland@SkyUK If the internet goes down I suppose that's the customer goosed?
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Jo Parker #SCO 🏴 (@jo31070) reported from Edinburgh, Scotland@SkyHelpTeam Tried to pay overdue bill but saying card not valid, weird as managing to pay other bills with it? Used it before with you & CAN NOT AFFORD to be cut off ( weirdly says acc restricted but it's not tbh ) HELP as can't get a human on the phone #Disability
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Paul Heron (@APaulHeron) reported from Edinburgh, Scotland@SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Davis (@MatthewD199135) reported@cxdi55 @skytv @SkyHelpTeam I left sky broadband after 10 years because it was ****, went over to true speed and haven’t had an issue
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Ian kelly (@IanKelly1987) reported@cxdi55 @skytv @SkyHelpTeam Just cancel it
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Paul Ridley (@PaulRidley5) reported@SkyHelpTeam @SkyUK please sort out your mobile network all the people in my family cannot get signal & cannot sign into account because you send a txt to my mobile which is down!
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Mave (@MaverickFish7) reported@SkyHelpTeam - guys fix your internet
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macduffy74 (@macduffy74) reported@cxdi55 @skytv @SkyHelpTeam Still having issues with broadband through Sky. Keep giving me a new router and same issue and problem with service and coverage. Apparently a VIP customer but new customers get better cost and service. Awful.
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Man of Stevenween 🎃 (@StebobM) reported@SkyHelpTeam phone network is down
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Alastair Thomson (@FinanceDirCFO) reportedAlso every single AI customer service experience is unremittingly awful. Looking at @British_Airways and @SkyUK just in the last few days as world-class examples of this phenomenon... Badly designed, painful, unhelpful, circular processes that only make problems worse.
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Dubs (@DubtricksGaming) reported@SkyHelpTeam Done that zero help
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U C H E N N A (@UCHENNA_af) reported@BarcaUniversal @SkySports He never said this
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Gary (@car88499367) reported@cxdi55 @skytv @SkyHelpTeam Phone them and say you want to cancel they will soon cut your cost. But then again **** sky off and get a firestick