Sky Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (62%)
-
TV (15%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Penicuik, Haddington, Edinburgh, Tranent, Dalkeith, Prestonpans and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Penicuik |
TV | |
| Haddington |
Phone | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
-
Scott Ralston
(@scottr8480) reported
from
Penicuik, Scotland
Not having @TrueGeordieTG comment the Ksi@ fight is crazy, @SkySports cancel my subscription thanks#wewantgeordie#skysucks
-
Faith Simpson BA FCCA
(@accountantfaith) reported
from
Edinburgh, Scotland
Absolutely shocking @SkyUK when give 31 days notice and you accept you now want to charge us further for more nonsense. Appalling and shocking #service #badservice . Sort it out and don’t charge us unnecessary fees when gave correct notice.
-
Rachel Marr 🌸
(@dizzy291073) reported
from
Prestonpans, Scotland
@SkyHelpTeam We are still experiencing problems with broadband & sky downloading. Switching router on/off doesn’t fix it either. #sky #skybroadband #helpfixit
-
Seaholm
(@Seaholmbb) reported
from
North Berwick, Scotland
@SkyUK still waiting for a phone call from customer service...unbelievable unreliable service ... vip customer !!!!
-
john micheal foley
(@johnmichealfol1) reported
from
Edinburgh, Scotland
@SkyCricket @SkySports Unlucky you lot are has been England 🏴 are crap never win anything it’s a tough life
-
AngelaS
(@AngelaS09) reported
from
Edinburgh, Scotland
@SkyHelpTeam I need help I can’t get through to someone who will help they just keep trying to sell me sky Q which your engineers told me I can’t have. My multitoom box in my bedroom has stopped working
-
Robert Hartley
(@auldreekie69) reported
from
Newbattle, Scotland
@SkyHelpTeam is there an internet issue at EH223FQ
-
Richard
(@rik3sxty) reported
from
Edinburgh, Scotland
@andygoldstein05 @SkySports new tv show at the mo - How to solve a problem like United !! 😂
-
John Connell
(@celticjohn67) reported
from
Kirkcaldy, Scotland
@SkyUK AVENUE 5 absolute drivel, worst programme I’ve seen sky make
-
Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing
-
Steve Evans
(@_Just_Steve_) reported
from
Edinburgh, Scotland
@SkyHelpTeam No, I couldn’t wait 20 minutes. I’ll try at a quieter time but that is another month passed. Every time I’ve tried to cancel on line I get that same message.
-
Stefan Sladek
(@stefansladek) reported
from
Edinburgh, Scotland
@SkyHelpTeam I agree a resolution with your customer relations team for your issue and then now find out you’re not following through on this. What’s their number. This is a joke
-
Scott Ralston
(@scottr8480) reported
from
Penicuik, Scotland
Not having @TrueGeordieTG comment the Kai fight is crazy, @SkySports cancel my subscription thanks#wewantgeordie#skysucks
-
Jill Robb
(@jillheartsnyc) reported
from
Edinburgh, Scotland
@SkyUK when will the no dish service be available in the UK
-
Faith Simpson BA FCCA
(@accountantfaith) reported
from
Edinburgh, Scotland
So @SkyUK having cancelled plan and given 31 days notice that we were told by you, You now send a threatening message to either pay more or reinstate package. Shocking service. #badservice
-
Steve Evans
(@_Just_Steve_) reported
from
Edinburgh, Scotland
I have tried to cancel @LFCTV for 3 months now. On line you get a message saying they can’t do it right now and you call @SkyUK and they tell you it will be a 20 minute wait. It’s a con stay away from it. @SkyHelpTeam
-
Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia One of your site engineers has turned up at her house. She has also emailed a complaint. Best of all @SkyUK have stepped in and retrieved her charity number for her.... Ridiculous it took your rival to help
-
steven sneddon🏴
(@StevenSneddon3) reported
from
Edinburgh, Scotland
@SkyHelpTeam @SkyUK any issues with broadband in ky12 9ed area of Dunfermline
-
Audrey Whitehead
(@tamsbird) reported
from
Edinburgh, Scotland
@SkyHelpTeam Amazing how we can upgrade no problem try to downgrade is another matter.
-
Paul Forsyth
(@paulforsyth7867) reported
from
Edinburgh, Scotland
@Rpearson081 @RangersBoy8877 @ThreeUK @ThreeUKSupport @SkyHelpTeam @WhatsApp I want to change providers as the signal is very poor to no signal at all and that is when am in the open. Can't do this until 2021 so Three better improve or provide a reduced bill for a service am not getting.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Debra
(@Debra_133) reported
@bt_uk @SkyUK Unbelievably bad experience with Sky this morning and error with BT. BT engineer visited and has accidentally cut us off. No number to call them. And Sky our main provider says unable to escalate have to wait until Saturday for routine visit. Well I work from home!
-
Aimee Smith ©
(@southernfried87) reported
@SkyHelpTeam Was no help at all. This booked a standard engineer visit for this afternoon beteeen 1pm and 5pm which no one is home and quite frankly is a waste of the engineers time looking in the house as the full estate isn’t working. Other neighbours have reported to BT also.
-
peache
(@Peachey_peache) reported
@SkyHelpTeam No, you didn’t. You gave me instructions on how to go in circles online. Giving me a simple number or email on here would help, but you don’t. It’s ok, I’ve sent a cancellation email to any emails I can find, also I sent one on here which is dated so don’t try and get out of it.
-
al 🦋
(@alicejpaskin) reported
@SkyHelpTeam hi! Our telephone line is down due to a fallen tree, we have contacted @WeAreOpenreach who told us to contact our provider. We are unsure how to contact you?
-
Emma Taylor
(@EmmaTay71904101) reported
@SkyHelpTeam It tells me there is a fault in my area, I have spoken to your team who confirm there is a fault in the area but it is not being repaired clearly and you are not keeping customers updated. The service is dreadful!
-
Benjamin Dean
(@bendeandotorg) reported
@SkyHelpTeam I am getting DNS_PROBE_FINISHED_BAD_CONFIG errors once a week on my sky q router about once a week for a few weeks now. Is this an issue with my router or a problem on your end?
-
Janice 🌊🌊🌊 🇺🇦🌻
(@en1gmaw4) reported
@SkyHelpTeam Thanks but no thanks. I tried three times in a row Rather than just down grading I think I will just cancel. It’s easier and one of the people I spoke said he would call me back because of a bad line. Got txt saying he tried but couldn’t get through. Nonsense
-
Janice 🌊🌊🌊 🇺🇦🌻
(@en1gmaw4) reported
@SkyHelpTeam Thats the number i used so again, thanks but no thanks. All I wanted was to remove hd from my package. I will not be phoning again except to cancel
-
Andrew Creak
(@AndrewCreak) reported
.@SkyHelpTeam is there a reason the signal is really bad today, only getting 3G in areas I normally get full 4G
-
Emma Taylor
(@EmmaTay71904101) reported
@SkyHelpTeam I have been without internet or a phone line since Thursday and was informed it would be fixed by Tuesday, then tomorrow another 3-5 days. Your system says no fault but then I am told there is an outage in the local area. Why can't you keep your customers updated??