Sky outages and service status in Prestonpans, Scotland
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 19, 10:03 PM GMT+1.
- Internet (41%)
- Wi-fi (29%)
- TV (29%)
The latest reports from users having issues in Prestonpans come from postal codes EH32 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Prestonpans, Kirkcaldy, Dalkeith, and Musselburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
TV | 3 days ago |
|
Prestonpans
|
TV | 4 days ago |
|
Edinburgh
|
Internet | 4 days ago |
|
Kirkcaldy
|
Internet | 5 days ago |
|
Edinburgh
|
Wi-fi | 5 days ago |
|
Prestonpans
|
TV | 9 days ago |
Nearby cities with recent reports
Community Discussion
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Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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John Connell (@celticjohn67) reported from Kirkcaldy, Scotland@SkyUK AVENUE 5 absolute drivel, worst programme I’ve seen sky make
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Owen (@owenwilliam99) reported from Edinburgh, Scotland@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
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Taggy MacRob (@edinbos) reported from Penicuik, Scotland@SkyHelpTeam hey guys, is there an outage issue in Eh26 ??
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John Jeffery (@architectjj) reported from Edinburgh, Scotland@SkySports The cat will just expect this level of service next time
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𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
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Laura (@aberquine) reported from Edinburgh, Scotland@SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.
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Robert Glen (@RobertGlen3) reported from Cockenzie, Scotland@SkyHelpTeam Hi folks, I still have a problem contacting a known number. If they call me, I receive it ok. It appears on 1471 but if I try to return the call (press 3) I get "this number doesn't exist". Thoughts?
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Graeme Brown (@Graemeo26) reported from Edinburgh, ScotlandAgain @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???
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Jo Parker #SCO 🏴 (@jo31070) reported from Edinburgh, Scotland@SkyHelpTeam Tried to pay overdue bill but saying card not valid, weird as managing to pay other bills with it? Used it before with you & CAN NOT AFFORD to be cut off ( weirdly says acc restricted but it's not tbh ) HELP as can't get a human on the phone #Disability
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𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
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Sarah Watt (@SarahWatt13) reported from Edinburgh, Scotland@SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!
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William (@bunsen1978) reported from Edinburgh, Scotland@stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.
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Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
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-Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland@SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to
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Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland@SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later
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Sam Bryce (@CaptainBryce) reported from Edinburgh, Scotland@GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker
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Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland@SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?
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Gary Gray (@ggg1970) reported from Edinburgh, Scotland@SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?
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Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland@SkyHelpTeam We know there is an issue with connection to our property. The OpenReach engineer identified a fault 4m from our house, exactly where @CityFibre were digging.
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Craig Simpson (@simy_cs) reported from Kirkcaldy, Scotland@krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Call-Me-Alex (@anyi_jnr) reportedI have received the worst customer service experience of my life from @SkyUk in the last 2 weeks. I subscribed for an internet broadband service since the 27th of May and up till now, I am unable to use the internet service. Contd in comment
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Radio Red (@RadioRed77) reported@Scolmj @CFB_Pat UK broadcasts do not do this, the retard shows an American broadcast of an English league to prove English broadcasts do something they 💯 do not. I watch a lot of football on Skysports & TNT and it a small red card graphic.
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BIGJOE👷♂️ (@BigJoe8880) reported@UnitedStandMUFC @SkySports I don’t want Robinson, he’s bad in tackles….Amad cooked him so badly
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Oli Wright (@falo209) reported@Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.
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You Don’t Care (@myk2602) reportedBREAKING NEWS!! Free to watch football racks up peak viewership. The country’s interested but don’t want to pay the stupid prices set by @SkySports, @NOW and @tntsports.
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Mark F (@Pleyndamour) reported@TigerTowns88 @SkySportsRL @SkySports Well I’m sure Stuart would enjoy the error messages, stream not working, and constant faff to find the games.
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Peter (@Peter1333565163) reported@SkyHelpTeam @SonamTik SKY SHUTTING DOWN ALL HELP SERVICES FOR THEIR ULTRA EXPENSIVE SERVICE
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Suzanne Hawkes (@hawkes13soozie) reported@pasteydave @SuperLeague @SkySports Great innit!! Had to watch on my iPad on Sky sports app. And we pay extortionate prices for Sky!!! Just like the RFL second class service!
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Offside Opinions (@AmeinEzmail) reported@UnitedStandMUFC @SkySports Did this data team even watch the Premier League? Robinson was dropped from the team, had a poor season in 2025/26, and he’s already 29 years old Putting him in the same conversation as Hall is laughable.
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#BluecoOut (@BIueCoOut) reportedWe're not even on the official skysports graphic too? Good lord, seems like no one gives a **** about that pathetic soulless private equity 'football club'