Sky Outage Report in Prestonpans, East Lothian, Scotland
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Prestonpans, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Gorebridge, Kirkcaldy, and Loanhead.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 20 hours ago |
|
|
Internet | 1 day ago |
|
|
Internet | 2 days ago |
|
|
Wi-fi | 3 days ago |
|
|
TV | 4 days ago |
|
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
-
Michelle (@michellec79) reported from Inveresk, Scotland@cityrobbo @SkySports When you put it that way it's not as bad!!!
-
Alan Williams (@aljawil) reported from Edinburgh, ScotlandGet a @SkySports notification on my phone that the game is over before it is over on @btsportfootball - Twitter was ahead of the match all night. A bit crap that.
-
SFerrol (@SusanSmask) reported from Edinburgh, Scotland@SkyUK worst customer service ever. And not willing to put me through to a manager.
-
Geo Dev (@GeoDev7) reported from Edinburgh, Scotland@jeffkimberpoker @SkySports They are bang out of order , should be able to give us refunds no problem. Email or a text link 😡
-
AngelaS (@AngelaS09) reported from Edinburgh, Scotland@SkyHelpTeam I need help I can’t get through to someone who will help they just keep trying to sell me sky Q which your engineers told me I can’t have. My multitoom box in my bedroom has stopped working
-
Robert Hartley (@auldreekie69) reported from Newbattle, Scotland@SkyHelpTeam is there an internet issue at EH223FQ
-
Matt Donlan (@MrMattDonlan) reported from Edinburgh, Scotland@CraigCraigsmith @Thedouglout79 @LiamWinstanley3 @SkyUK Most entertaining game I’ve seen in years was this/last season. Hibs v Hamilton. Accies 2-0 down with 10 men (no pissing about with two bookings, this was a proper red) came back to 2-2, missed a penalty and Hibs won it in stoppage time. Played at 150mph - marvellous fun.
-
john ross (@johnross77) reported from Tranent, Scotland@bugsy_7 @SkySports Drive down to Goswick GC 50mins for me
-
John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland@SkyHelpTeam That’s almost £72 versus buying it direct from Disney for £49.99. I asked if I could buy direct and still sign in like Netflix or Spotify and watch it on my A boxes but that’s not been answered in your reply.
-
Alan Duncan (@aland_10) reported from Edinburgh, ScotlandMorning @Carra23 don’t know why it has come to me at 6am but I was thinking a decent #CarraChallenge would be best 11 players from countries that have never won the WorldCup. A 4-3-3 and only 1 player from any country @SkySports #CarraChallenge will get my team up later.
-
John Connell (@celticjohn67) reported from Kirkcaldy, Scotland@SkyUK AVENUE 5 absolute drivel, worst programme I’ve seen sky make
-
Greg. (@starkedinburgh) reported from Edinburgh, Scotland@EdinburghRugby @Rorysuzz @hamishwatson7 @SkySports Not bad. No way that CJ is out playing Jamie Richie at 6. Boy doesn't know how to stay on his feet. We are in a good place. #AsOne #AlwaysEdinburgh
-
Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@virginmedia One of your site engineers has turned up at her house. She has also emailed a complaint. Best of all @SkyUK have stepped in and retrieved her charity number for her.... Ridiculous it took your rival to help
-
Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing
-
Stefan Sladek (@stefansladek) reported from Edinburgh, Scotland@SkyHelpTeam I agree a resolution with your customer relations team for your issue and then now find out you’re not following through on this. What’s their number. This is a joke
-
Jack 🏴 (@JackCuthill) reported from Edinburgh, Scotland@SkyHelpTeam my Sky Q box keeps disconnecting from my Wifi. It's happening multiple times daily. Nothing else loses signal just Sky box.
-
Jill Robb (@jillheartsnyc) reported from Edinburgh, Scotland@SkyUK when will the no dish service be available in the UK
-
Alison Templeton (@MargaritaAliT) reported from Edinburgh, Scotland@karen_hauer @SkyUK You Tube worked great today guys👌🏼, food shop arrived half hour early, poor guy when I said oh no, am gonna miss #CardioKE 🎤💦, (he knows I love him)😅. Choons especially uplifting 🙌🏻 and positive today✊🏼🥰 #OldSkool Great FUN workout! 🙏🏼 Xx #ThingsCanOnlyGetBetter @DavidPWebb
-
AngelaS (@AngelaS09) reported from Edinburgh, Scotland@SkyHelpTeam I am a key worker I’m a charge nurse in nhs, I’m being billed for a service I’m not getting! Actually quite angry at that!!
-
Rachel Marr 🌸 (@dizzy291073) reported from Prestonpans, Scotland@SkyHelpTeam We are still experiencing problems with broadband & sky downloading. Switching router on/off doesn’t fix it either. #sky #skybroadband #helpfixit
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
daisyflower1981 (@daisyflower1981) reported@SkyHelpTeam hi, I left in July 2020, looking at signing back up, am I classed as a new customer now?
-
Goyz (@Goyz55731901) reported@SkySports And awful swing to look at!!
-
David shore (@das2112a) reported@SkyHelpTeam Not acceptable! No help calling SKY. We will certainly jump ship in June!
-
Jack Bradley (@jbradleylfc) reported@SkyHelpTeam @SkyUK not looking at leaving sky, we have left sky but still have a week left until termination yet our internet levels have dropped off completely. Really not acceptable seeing as we are still paying for the service
-
Geoff d (@g3ffd) reported@SkyHelpTeam @SkyHelpTeam . Yep done that and it says there is an issue in my area and has said that for the past 28 hours, doesnt give me an estimated fix time or any info... difficult running a business of your mobile data
-
David shore (@das2112a) reported@SkyHelpTeam I bet we still have no connection or news on fix in morning!
-
Oscar Martinez (@Oscar_AshleyOut) reported@NUFC360 So Paul Merson was chatting **** again the other day? @skysports why do you continue to employ this man? Do you feel sorry for him or something?
-
True blue (@wilkymsb) reported@SkyHelpTeam I have tried to cancel sky sports but ur site has no way to do that ur call number is a joke now got an email ur upping my bill in a pandemic to recover ur losses please help me or I'm cancelling the whole thing through my bank i refuse to b robbed during a pandemic
-
Rich (@Ad1das5) reportedIf these Var decisions happened to any of the top 6 we’d never hear the end of it from @SkySports but it’s @LUFC so nobody cares!
-
Francesca ✌ (@Franniee_Bee) reported@SkyHelpTeam why is my internet down?