Sky

Sky Outage Report in Prestonpans, East Lothian, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Prestonpans come from postal codes EH32.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 11/22/2025 14:40

November 22: Problems at Sky

Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Tranent, Dalkeith, Prestonpans, Kirkcaldy and Gorebridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh TV
United KingdomTranent Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomDalkeith TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • depeche2 ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days

  • ashleighlsX -Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland

    @ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon

  • SarahWatt13 Sarah Watt (@SarahWatt13) reported from Edinburgh, Scotland

    @SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!

  • pauloneil1874 Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?

  • ggg1970 Gary Gray (@ggg1970) reported from Edinburgh, Scotland

    @SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?

  • lizzlevalente Lisanne Valente (@lizzlevalente) reported from Edinburgh, Scotland

    @SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!

  • John_ArmstrongZ 𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.

  • CaptainBryce Sam Bryce (@CaptainBryce) reported from Edinburgh, Scotland

    @GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker

  • pauloneil1874 Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?

  • ianfieldhouse Ian Fieldhouse (@ianfieldhouse) reported from Edinburgh, Scotland

    Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam

  • ClaireCashBack Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland

    @SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.

  • pdoodle Paula Westaby (@pdoodle) reported from Gorebridge, Scotland

    @SkyHelpTeam No I am a Sky Mobile customer

  • owenwilliam99 Owen (@owenwilliam99) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.

  • edinbos Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys, is there an outage issue in Eh26 ??

  • ashleighlsX -Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland

    @SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to

  • depeche2 ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account

  • John_ArmstrongZ 𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two

  • pauloneil1874 Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.

  • adam8mitchell Adam Mitchell (@adam8mitchell) reported from Edinburgh, Scotland

    @James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Whatsinaname81 What's in a name? (@Whatsinaname81) reported

    @GNev2 @SkySports Hi Gary. Just watched few mins of Mike Riley’s corrupt officiating (‘I know, let’s put this guy in charge!’) in game 50. You seem to be good , moral guy in lot of ways so doesn’t that **** make you ashamed, or just block it out/file it under ‘Utd till I die, **** the rest’?

  • philmansell1992 Phil Mansell (@philmansell1992) reported

    @SkyHelpTeam hi, are you aware of a Broadband outage in Plymouth? Have had no broadband all morning, logging in to my account tells me there is an outage that is being worked on but no more information than that!

  • FvllenK FvllenKxng (@FvllenK) reported

    @SkySports Go suck your dead auntie Sky, for **** yourselves you should be embarrassed clear bias. but guess what, the Cityzen's prevail go suck off your dead dad's toes Arse (***) fans. Pussio's.

  • no1villian LincolnshireVillan🦁 (@no1villian) reported

    @muzzavilla @GNev2 @SkySports Don’t be stupid like they’ve got an knowledge about clubs outside “big 6”

  • DaveSkimmin Fletcherskims (@DaveSkimmin) reported

    @LFC_Empire @SxrgioSZN @SkySports I mean why make yourself look stupid?

  • AlenDjurasinov1 Alen Djurasinovic (@AlenDjurasinov1) reported

    @SkySports England has the worst refs in the world

  • TheNatGol Natalie Golombeck (@TheNatGol) reported

    @SkySports Undeserved? Terrible journalism.

  • Reza__hekmat Reza Hekmat (@Reza__hekmat) reported

    @cityreport_ @SkySports Arsenal were definitely the better team until they went down to 10 men. But their players (for penalty and red card) cost them the game, so I wouldn't say undeserved.

  • RodneyJean15 ~Man City Lad💙✨ (@RodneyJean15) reported

    @SkySports Sky sports are ****

  • PukkaPlumber Believe in the good you see (@PukkaPlumber) reported

    @SkySports What the f**k **** house reporting is that? Undeserved? Skysport & thier agendas make me sick... They also own skybet so I'm thinking they lost a few quid & need to create some kinda waves to sure up the books