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Sky Outage Report in Prestonpans, East Lothian, Scotland

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Gorebridge, Kirkcaldy, and Loanhead.

CityProblem TypeReport Time
Edinburgh E-mail 1 day ago
Edinburgh Internet 4 days ago
Edinburgh Internet 4 days ago
Edinburgh Internet 5 days ago
Edinburgh Wi-fi 6 days ago
Edinburgh TV 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • ben_cole90
    juanjo (@ben_cole90) reported from Edinburgh, Scotland

    @Slaughter23_ @Paulmccann91 @SkySports The 22 unbeaten run we were very lucky. Played terribly pretty much every week. The road to the europa league final was very flattering and we were awful in the final. Being good at europa league isn’t the level I want to be at. He’s a cup manager. Villarreal won’t be in Europe

  • RobertGlen3
    Robert Glen (@RobertGlen3) reported from Cockenzie, Scotland

    @SkyHelpTeam Hi folks, I still have a problem contacting a known number. If they call me, I receive it ok. It appears on 1471 but if I try to return the call (press 3) I get "this number doesn't exist". Thoughts?

  • _UmerTahir_
    Umer Tahir (@_UmerTahir_) reported from Inveresk, Scotland

    @SkyHelpTeam By support, you mean read through the online “help” pages or long forums created by existing sky customers?

  • cb222016
    CB (@cb222016) reported from Edinburgh, Scotland

    @SkyHelpTeam @T_27_2 Done that, no issues showing

  • nocomment041009
    ajaK analA (@nocomment041009) reported from Edinburgh, Scotland

    @SkyUK broadband not working this morning and been told internal issue? Also been told engineer can’t come out until 22nd June 😳 we work from home, my kids use internet for school work, surely you can do better than that?

  • davidtaylor57
    david taylor (@davidtaylor57) reported from Cockenzie, Scotland

    @SkyHelpTeam Not working!!!!

  • ben_cole90
    juanjo (@ben_cole90) reported from Edinburgh, Scotland

    @LUFCSmith25 @seanybizzle @SkySports Who is awful

  • Baigrie1985
    💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either

  • jo31070
    Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SkyHelpTeam Tried to pay overdue bill but saying card not valid, weird as managing to pay other bills with it? Used it before with you & CAN NOT AFFORD to be cut off ( weirdly says acc restricted but it's not tbh ) HELP as can't get a human on the phone #Disability

  • PointlessSword
    PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @qprtv @SkySports No. Didn't like him. But again all your tiny brain cell can comprehend is nonces and **** football. Did you just out yourself as a *****. Oh I think you did.

  • K8WANE
    Kate Wane (@K8WANE) reported from Edinburgh, Scotland

    Hi @SkyHelpTeam are you aware of any issues in the EH12 area of Edinburgh? Not been able to get a satellite signal yet today. I've followed the help guide online but not luck. Don't want to call out an engineer yet, just in case there's local issues. Thanks.

  • jo31070
    Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SianElin_PT @SkyUK Took me months to cancel, only when I started on here finally got any contact at all. Thankfully now sky free & my broadband is way faster for a fraction of their charges 🥳

  • Noosh1977
    Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    Is my @SkyUK broadband down because @CityFibre are tearing lumps out the pavement outside my house? Anyone else in Edinburgh having the same issues?

  • SanjieB
    Angie Ball (@SanjieB) reported from Edinburgh, Scotland

    @SkyHelpTeam I’ve been trying to find information on how I upgrade and get the double data deal as a current customer. Your website has nothing about this for current customers. I tried to call your CS but they guy instead of just answering me was trying to force me to sign up.

  • Noosh1977
    Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    @SkyHelpTeam We know there is an issue with connection to our property. The OpenReach engineer identified a fault 4m from our house, exactly where @CityFibre were digging.

  • iain4546
    Dub (@iain4546) reported from Edinburgh, Scotland

    "The moon came down to earth one day to see up close what had been so far" (and in doing so caused tsunamis that wiped almost everyone from off the face of the planet). FFS @SkyUK what a completely nonsensical advert.

  • iain4546
    Dub (@iain4546) reported from Edinburgh, Scotland

    @SkyUK If the internet goes down I suppose that's the customer goosed?

  • dittywilliam2
    dittywilliam2 (@dittywilliam2) reported from Dalkeith, Scotland

    @SkySports In Scotland St Mirren and Celtic weren’t allowed to cancel the game even though St Mirren had only 4 first team playing the other 7+ reserves!! St Mirren played a brilliant game and managed a 0-0 draw!! I’ll never understand SPFL powers that he’s thinking or deduction!

  • Junkenstein72
    Steve Passmoor (@Junkenstein72) reported from Edinburgh, Scotland

    ******* hell man, calm down Merson, Morrison, Mackie, Dawson, it's like a pissed argument at 11pm FFS #skysports #soccerspecial

  • Shaybee7
    Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland

    @SkyHelpTeam Broadband down in Midlothian any idea when it’ll be up running?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • steEFC1374
    One of the few. (@steEFC1374) reported

    @England @SkySports Liverpool fans were made up last week when seeing none of their players named in the England squads, now they’re bitching about how it’s possible to have certain players in there over theirs. Weird breed those Kopites. Terrible

  • sani_atk
    Muhammad (@sani_atk) reported

    @MMbah001 @England @SkySports The worst is yet to come

  • Martin87491567
    Martin KTBFFH (@Martin87491567) reported

    @England @SkySports Nothing changes really. England are quite a **** footballing nation. We’ve never been competing with the elite teams of the world. Pains me to say because I’d do anything to see England win a World Cup but unfortunately we suck.

  • AdamDZimmer
    Adam Zimmer (@AdamDZimmer) reported

    Sky internet constantly going down. It's off for 5 minutes then back on for 5 minutes @SkyHelpTeam what's happening?? 😡😡

  • pseuderman
    Simon.Mount (@pseuderman) reported

    @SkySports Sky Sports has run 5 articles about transfers this weekend. Of them are 4 about Harry Kane. What ********? It's boring. Move on.

  • Deano22
    Deano (@Deano22) reported

    @SkySports Putting a proper manager in charge of this talented group is far more important. FA ‘yes man’ whose biggest managerial achievement is relegating Middlesbrough is never going to cut it.

  • TheHawk_104
    The Hawk (@TheHawk_104) reported

    @SkySports Jobs for mates is the only reason he’s in charge of the U21s. The FA is crooked as ****.

  • jackwalker1988
    Jacques (@jackwalker1988) reported

    @SkySports The corrupt FA giving people jobs for absolutely no reason and people being shocked when they fail as always

  • wiszley30
    I am a Gunner 4 Life 🇳🇬 (@wiszley30) reported

    @SkySports This is how English Medias always over hype their players just to create a big price tag on him. Let him move to another club he will become totally **** like others? Kane is playing for a club same with his level and mentality so I wonder why you guys want him to leave

  • Mt1Mark
    Mark #COYS (@Mt1Mark) reported

    @SkySports Another Kane out of Spurs article. **** off you *****