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Sky Outage Report in Prestonpans, East Lothian, Scotland

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The latest reports from users having issues in Prestonpans come from postal codes EH32.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 11/23/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Tranent, Dalkeith, Prestonpans, Kirkcaldy and Gorebridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh TV
United KingdomTranent Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • pdoodle Paula Westaby (@pdoodle) reported from Gorebridge, Scotland

    @SkyHelpTeam No I am a Sky Mobile customer

  • lizzlevalente Lisanne Valente (@lizzlevalente) reported from Edinburgh, Scotland

    @SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!

  • simy_cs Craig Simpson (@simy_cs) reported from Kirkcaldy, Scotland

    @krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical

  • MellowScotJulia Julia ッ (@MellowScotJulia) reported from Edinburgh, Scotland

    @SkyHelpTeam Also not working on 503 either

  • ben_cole90 Juanjo #KroenkeOut (@ben_cole90) reported from Edinburgh, Scotland

    @mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments

  • kaitlyndavidsxn kaitlyn (@kaitlyndavidsxn) reported from Edinburgh, Scotland

    @SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?

  • bookmeister bookmeister he/him (@bookmeister) reported from Edinburgh, Scotland

    Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.

  • Graemeo26 Graeme Brown (@Graemeo26) reported from Edinburgh, Scotland

    Again @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???

  • xStormxBringeRx ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    @SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬

  • SarahWatt13 Sarah Watt (@SarahWatt13) reported from Edinburgh, Scotland

    @SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!

  • owenwilliam99 Owen (@owenwilliam99) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?

  • ianfieldhouse Ian Fieldhouse (@ianfieldhouse) reported from Edinburgh, Scotland

    Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam

  • ClaireCashBack Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland

    @SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.

  • John_ArmstrongZ 𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.

  • depeche2 ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????

  • PointlessSword PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @A01Mark @smalltrend @SkySports They could just stand there and not boo. They could jump up and down. They could put their hands on their hearts they could do some gesture which isn't abusive but no they choose to boo. They are booing people protesting. End of. Not acceptable.

  • ashleighlsX -Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland

    @ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon

  • John_ArmstrongZ 𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two

  • adam8mitchell Adam Mitchell (@adam8mitchell) reported from Edinburgh, Scotland

    @James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • cherylemsm Get Me Outta Here 🤔🤔😊SaveOurNHS #ToriesOut (@cherylemsm) reported

    @SkyHelpTeam no Wi-Fi at my property (for about millionth time). Despite reports all over internet about outage affecting most of country, you are STILL reporting no service outage. Why is that and why are you not keeping paying customers properly informed?

  • DJH_79 Dave Hatton (@DJH_79) reported

    Sky broadband internet intermittent since 19:00 and now a complete outage since just after midnight. @SkyUK @SkyHelpTeam

  • T3ddyb3ar4670 ~Teddybear~ (@T3ddyb3ar4670) reported

    @bvdsteel @SkyUK Not just you, just had a conversation with others who are having the same problem. There have been reports of outages since 12:22. Its becoming a joke

  • BecstaVarley21 Becsta Varley (@BecstaVarley21) reported

    @bvdsteel @SkyUK My internet has gone down too. I'm trying to go on my laptop but I got no internet

  • nayrb1957 Gill Williams (@nayrb1957) reported

    @SkyHelpTeam TIME TO SORT THE CRAP,BROADBAND OUT THEN. BEEN DOWN WELL,OVER AN HOUR YET AGAIN TONIGHT . WASTE OF MONEY 🤬🤬🤬🤬🤬🤬🤬🤬

  • ImSerene2 Serene (@ImSerene2) reported

    @SkyHelpTeam Any reason as to why my internet is repeatedly going off and on again? Or are you just going to blame me and say its my fault. Even though it's been fine aalll day and then suddenly by miracle it starts going ape **** at night. As usual.

  • Jaybren15 Jay B (@Jaybren15) reported

    Worst coverage ever from @SkySports for the Transfer window. Loads of people on it I have never even heard of and contributed nothing to what use to be a great day.

  • GingerVipers Cdub (@GingerVipers) reported

    @beebhoy7 @SkySports He’s shocking ! **** one liners that are not funny .

  • RupaNag10 Rupa Nag (@RupaNag10) reported

    @SkyHelpTeam really disgusted with ur pathetic service. Booked home move month in advance but u cancelled last moment. Gave next available date 15 days after!! U can’t even reinstall connection at old property! For god sake , have some continuity/backup plan for customers 😡😡

  • owls_4life Mark Hope 🇬🇧 (@owls_4life) reported

    Haven't really watched #DeadlineDay for quite a while now .... how long as it been this poor. Used to be a fun night, terrible now! #SkySports