Sky Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Prestonpans come from postal codes EH32.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Haddington, Penicuik, Tranent, Musselburgh, Prestonpans and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
||
| Edinburgh |
TV | |
| Edinburgh |
TV | |
| Dalkeith |
TV | |
| Haddington |
TV | |
| Penicuik |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Steve Evans
(@_Just_Steve_) reported
from
Edinburgh, Scotland
@SkyHelpTeam No, I couldn’t wait 20 minutes. I’ll try at a quieter time but that is another month passed. Every time I’ve tried to cancel on line I get that same message.
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steven sneddon🏴
(@StevenSneddon3) reported
from
Edinburgh, Scotland
@SkyHelpTeam @SkyUK any issues with broadband in ky12 9ed area of Dunfermline
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Grant
(@mastermc0) reported
from
Edinburgh, Scotland
Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!
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Seaholm
(@Seaholmbb) reported
from
North Berwick, Scotland
@SkyUK still waiting for a phone call from customer service...unbelievable unreliable service ... vip customer !!!!
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Steve Evans
(@_Just_Steve_) reported
from
Edinburgh, Scotland
I have tried to cancel @LFCTV for 3 months now. On line you get a message saying they can’t do it right now and you call @SkyUK and they tell you it will be a 20 minute wait. It’s a con stay away from it. @SkyHelpTeam
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Neil Thompson
(@thompsonneil15) reported
from
Edinburgh, Scotland
About time McGregor was punished for his stupid antics. Gets away with this kind of behaviour all to often. #RangersFC #Hibs #SkySports #spl
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Judy2k
(@judy2k) reported
from
Bonnyrigg, Scotland
@rawkode @SkyUK Oh you'll get MUCH more than that. I've never been so harassed as when I dropped @SkyUK. It goes on for months, by mail, text, mobile and landline calls. (And we didn't terminate our contract early).
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Faith Simpson BA FCCA
(@accountantfaith) reported
from
Edinburgh, Scotland
Absolutely shocking @SkyUK when give 31 days notice and you accept you now want to charge us further for more nonsense. Appalling and shocking #service #badservice . Sort it out and don’t charge us unnecessary fees when gave correct notice.
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Joan McAlpine
(@JoanMcAlpine) reported
from
Edinburgh, Scotland
@SkyHelpTeam @SkyUK I will, but that does not help other customers who get two pre recorded messages, first saying wait time is one hour, then another saying 20 minutes. Pre-record suggests this is delibrate tactic, not because of a one off busy period.
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Darren Rintoul
(@Toolbag4) reported
from
Edinburgh, Scotland
Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.
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Lee Hewat
(@Leebo_OM) reported
from
Edinburgh, Scotland
@shewat24 @SkyHelpTeam Just some free movies from Sky Store sis 😊 Nothing big but they were quick in dealing with my problem and admitted it was their error!
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Scott Ralston
(@scottr8480) reported
from
Penicuik, Scotland
Not having @TrueGeordieTG comment the Ksi@ fight is crazy, @SkySports cancel my subscription thanks#wewantgeordie#skysucks
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john micheal foley
(@johnmichealfol1) reported
from
Edinburgh, Scotland
@SkyCricket @SkySports Unlucky you lot are has been England 🏴 are crap never win anything it’s a tough life
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Scott Ralston
(@scottr8480) reported
from
Penicuik, Scotland
Not having @TrueGeordieTG comment the Kai fight is crazy, @SkySports cancel my subscription thanks#wewantgeordie#skysucks
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Ian Campbell Foster
(@RadicalSheep) reported
from
Edinburgh, Scotland
@virginmedia Yes, there's been a fault for 24 hours that your engineers are 'still working hard to correct'. Over 24 hours! Hopeless. Leaving @SkyUK was the worst decision ever.
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Richard
(@rik3sxty) reported
from
Edinburgh, Scotland
@andygoldstein05 @SkySports new tv show at the mo - How to solve a problem like United !! 😂
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Faith Simpson BA FCCA
(@accountantfaith) reported
from
Edinburgh, Scotland
So @SkyUK having cancelled plan and given 31 days notice that we were told by you, You now send a threatening message to either pay more or reinstate package. Shocking service. #badservice
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Audrey Whitehead
(@tamsbird) reported
from
Edinburgh, Scotland
@SkyHelpTeam Amazing how we can upgrade no problem try to downgrade is another matter.
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Andrew Sunter
(@SunterAndrew) reported
from
Edinburgh, Scotland
@SkyHelpTeam I'm in Fife and my broadband has been down since Sunday. BT engineer changed the phone line yesterday but it's made sod all difference
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Graeme Brown
(@Graemeo26) reported
from
Edinburgh, Scotland
@SkyHelpTeam is there not a 24 hours number to contact as none of my services are working at all. Contacting the service provider is impossible to fix all 3 services which I pay monthly for 80mbps and hardly get 50mbps. Clearly an issue any solutions since can’t contact via phone
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kally Bisla 🇬🇧🇮🇳
(@kallybisla) reported
@drasnah @GNev2 @SkySports Clearly someone's never been in a train before....
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Chris Pink
(@ChrisPi37563536) reported
@5liveSport They're the worst pundits around these two. About as competent at their profession as Bruce is. Pathetic trolls at best #nufc #bbcfootball #skysports
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ᴀᴡ_
(@Adam_Whitehouse) reported
@SkyHelpTeam my internet speed has gone down from 8.5mbps to 2.2 in the space of a day, no problems until now. GET IT SORTED.
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truth
(@TheFootballTru3) reported
@mattlufc83 @jack17991776 @SkySports And from your first statement you know **** all because dean Smith kept a villa team up who was destined for relegation and he turned it around and look at them and he gets no credit do u think that's ok
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J Bufton Plumbing & Heating
(@BuftonJ) reported
@SkySports JM should retire don’t want him at THFC . Never wanted him there at the start. We’re going Backwards under Him.
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Jane winsor
(@Janeywin) reported
@SkyHelpTeam how on earth do we get through to someone on the phone? We have tried - to no avail - six times. We have a problem with our SkyQ box. We apparently fall into the VIP category of customer - not sure how that’s helping us currently 🥴
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Pete Yeomans
(@Yeomans_Photos) reported
@SkyHelpTeam Earlier in the week yes. This has been going on for weeks now. The broadband is slowing down every evening. Less devices connected etc. But still slows down. Really apparent when watching on demand.
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SteveM
(@Steve_M73) reported
@SkyHelpTeam Why can you switch on BTSPORT online but can't cancel it? We have to call and it says that you can do it online (but you can't) and that you are under contract and will have a penalty for reducing your package. You make it hassle so people keep it. Don't you?
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Jacob...
(@Jacob_Quinn) reported
@SkyUK internet is ******* **** absolutely **** if I was a multimillionaire I’d pay people’s internet for life at a new provider if they cancelled their direct debits with sky no joke
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Pete Yeomans
(@Yeomans_Photos) reported
@SkyHelpTeam I haven’t checked throughout the day with yours. But clearly there is an issue as I have ran yours tonight which show 74mbps against the third party app (Ookla) which shows less than 5mbps, how can they be so different???