Sky Outage Report in Prestonpans, East Lothian, Scotland
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Gorebridge, Kirkcaldy, Edinburgh, Loanhead, Tranent, Dalkeith, Haddington, Penicuik, Musselburgh and Prestonpans.
| City | Problem Type | Report Time |
|---|---|---|
 Gorebridge |
Wi-fi | |
| Kirkcaldy |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Greg.
(@starkedinburgh) reported
from
Edinburgh, Scotland
@EdinburghRugby @Rorysuzz @hamishwatson7 @SkySports Not bad. No way that CJ is out playing Jamie Richie at 6. Boy doesn't know how to stay on his feet. We are in a good place. #AsOne #AlwaysEdinburgh
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Rosaleen Shaw
(@RosaleenShaw) reported
from
Edinburgh, Scotland
@SkyHelpTeam trying to upgrade broadband and getting no response- please help
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Jack 🏴
(@JackCuthill) reported
from
Edinburgh, Scotland
@SkyHelpTeam my Sky Q box keeps disconnecting from my Wifi. It's happening multiple times daily. Nothing else loses signal just Sky box.
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AngelaS
(@AngelaS09) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am a key worker I’m a charge nurse in nhs, I’m being billed for a service I’m not getting! Actually quite angry at that!!
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Alan Williams
(@aljawil) reported
from
Edinburgh, Scotland
Get a @SkySports notification on my phone that the game is over before it is over on @btsportfootball - Twitter was ahead of the match all night. A bit crap that.
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Matt Donlan
(@MrMattDonlan) reported
from
Edinburgh, Scotland
@CraigCraigsmith @Thedouglout79 @LiamWinstanley3 @SkyUK Most entertaining game I’ve seen in years was this/last season. Hibs v Hamilton. Accies 2-0 down with 10 men (no pissing about with two bookings, this was a proper red) came back to 2-2, missed a penalty and Hibs won it in stoppage time. Played at 150mph - marvellous fun.
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Alan Duncan
(@aland_10) reported
from
Edinburgh, Scotland
Morning @Carra23 don’t know why it has come to me at 6am but I was thinking a decent #CarraChallenge would be best 11 players from countries that have never won the WorldCup. A 4-3-3 and only 1 player from any country @SkySports #CarraChallenge will get my team up later.
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Rachel Marr 🌸
(@dizzy291073) reported
from
Prestonpans, Scotland
@SkyHelpTeam We are still experiencing problems with broadband & sky downloading. Switching router on/off doesn’t fix it either. #sky #skybroadband #helpfixit
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Geo Dev
(@GeoDev7) reported
from
Edinburgh, Scotland
@jeffkimberpoker @SkySports They are bang out of order , should be able to give us refunds no problem. Email or a text link 😡
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
@SkyHelpTeam That’s almost £72 versus buying it direct from Disney for £49.99. I asked if I could buy direct and still sign in like Netflix or Spotify and watch it on my A boxes but that’s not been answered in your reply.
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John Connell
(@celticjohn67) reported
from
Kirkcaldy, Scotland
@SkyUK AVENUE 5 absolute drivel, worst programme I’ve seen sky make
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john ross
(@johnross77) reported
from
Tranent, Scotland
@bugsy_7 @SkySports Drive down to Goswick GC 50mins for me
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Craig Cunningham
(@itsmecraigyc) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing
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AngelaS
(@AngelaS09) reported
from
Edinburgh, Scotland
@SkyHelpTeam I need help I can’t get through to someone who will help they just keep trying to sell me sky Q which your engineers told me I can’t have. My multitoom box in my bedroom has stopped working
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Robert Hartley
(@auldreekie69) reported
from
Newbattle, Scotland
@SkyHelpTeam is there an internet issue at EH223FQ
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SFerrol
(@SusanSmask) reported
from
Edinburgh, Scotland
@SkyUK worst customer service ever. And not willing to put me through to a manager.
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Michelle
(@michellec79) reported
from
Inveresk, Scotland
@cityrobbo @SkySports When you put it that way it's not as bad!!!
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Stefan Sladek
(@stefansladek) reported
from
Edinburgh, Scotland
@SkyHelpTeam I agree a resolution with your customer relations team for your issue and then now find out you’re not following through on this. What’s their number. This is a joke
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Alison Templeton
(@MargaritaAliT) reported
from
Edinburgh, Scotland
@karen_hauer @SkyUK You Tube worked great today guys👌🏼, food shop arrived half hour early, poor guy when I said oh no, am gonna miss #CardioKE 🎤💦, (he knows I love him)😅. Choons especially uplifting 🙌🏻 and positive today✊🏼🥰 #OldSkool Great FUN workout! 🙏🏼 Xx #ThingsCanOnlyGetBetter @DavidPWebb
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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zoe
(@zoeegg) reported
@SkyHelpTeam It's sky Q but it's an outage in my area which has been for the last 4hrs.. I've been on the app and it's say it will be up and running in a couple of hrs - that was a 3pm this afternoon
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Heena
(@Heena99957949) reported
@SkyHelpTeam @Grewal_86 I am shocked at this experience! I cannot believe Sky - the world famous company is providing such bad customer service!! I would recommend all my family and friends not to sign up to Sky broadband!!! Absolutely shameful! #skybroadband #sky
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MinidiscKid
(@minidisckid) reported
@SkyHelpTeam Are you having more issues with broadband in the MK area? Images on Twitter are taking ages to load and WhatsApp backup or restore is slower than a 56k modem! Think some filtering or throttling config may be incorrect! 🤔
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Andy Holt
(@andyholt1) reported
@SkyHelpTeam Thanks. Except that doesn’t work because I have no internet connection. Are there no problems in the area?
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julia giscombe
(@looms2396) reported
@SkyHelpTeam I would seek another provider, customers service officer sent emails advising me to cancel my services of 17 years, is that how sky treats they customers of over 10years which much everything mobile,tv.internet sky has lost a valuable customer and with unskilled officers. Rude se
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Ben Ward
(@BenWardOnline) reported
@SkyHelpTeam Thanks. Basically few devices are having issues and maybe changing to IPV4 could help? Or what about changing DNS? You seem to be blocking specific devices/sites - they can connect to WiFi but can’t load all websites
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julia giscombe
(@looms2396) reported
@SkyHelpTeam is it right a customer of 17 years to be told by complaint officer that she is going to close all communication so thats means i have no option to cancel my whole services. Customers/complaint team are very rude and not understanding.should be still offered compensat
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julia giscombe
(@looms2396) reported
@SkyUK Very bias company never thinks to give good gestures and think that we are all human and can make mistakes but sky does care about the customers. Unskilled complaints officers send threatening emails i will be taking it further. Treat your customers right we are the ones paying.
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Kevin Reid
(@reid_zer) reported
@SkySports Like how he lets go of the club to try and make it look like he lost grip instead of a total **** up!
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LFC_Minto🔴
(@neilminto) reported
@T4C37 @unopollyanna @SkySports Ok yea there has but why would you make one of the biggest fights in years in front of no fans? That would be ****. Also it's not Fury's fault they have to postpone. It's covid guidelines. Not injury or refusing to fight. It's would be **** to strip his title because of that.