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Sky outages and service status in Prestonpans, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • 50% TV (50%)
  • 33% Internet (33%)
  • 17% Wi-fi (17%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 24: Problems at Sky

Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Haddington, Loanhead, Edinburgh, Tranent, Prestonpans, and Kirkcaldy.

CityProblem TypeReport Time
Haddington TV 10 days ago
Loanhead TV 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • ggg1970
    Gary Gray (@ggg1970) reported from Edinburgh, Scotland

    @SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?

  • celticjohn67
    John Connell (@celticjohn67) reported from Kirkcaldy, Scotland

    @SkyUK AVENUE 5 absolute drivel, worst programme I’ve seen sky make

  • Glam_Rach
    Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?

  • Glam_Rach
    Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia One of your site engineers has turned up at her house. She has also emailed a complaint. Best of all @SkyUK have stepped in and retrieved her charity number for her.... Ridiculous it took your rival to help

  • jo31070
    Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SianElin_PT @SkyUK Took me months to cancel, only when I started on here finally got any contact at all. Thankfully now sky free & my broadband is way faster for a fraction of their charges 🥳

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????

  • simy_cs
    Craig Simpson (@simy_cs) reported from Kirkcaldy, Scotland

    @krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical

  • michellec79
    Michelle (@michellec79) reported from Inveresk, Scotland

    @cityrobbo @SkySports When you put it that way it's not as bad!!!

  • jill_r_robb
    Jill Robb (@jill_r_robb) reported from Edinburgh, Scotland

    @SkyHelpTeam are there issues with #skyglass Playlists - no programmes of this type available All ok via catch-up channels directly

  • Noosh1977
    Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    @SkyHelpTeam We know there is an issue with connection to our property. The OpenReach engineer identified a fault 4m from our house, exactly where @CityFibre were digging.

  • maryjanesdesk
    Avantika (@maryjanesdesk) reported from Edinburgh, Scotland

    @SkyHelpTeam is your broadband having issues in Edinburgh?? I'm trying to work and it keeps cutting out. Not helpful!

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account

  • ElliotGrubb
    Grubby (@ElliotGrubb) reported from Musselburgh, Scotland

    @SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?

  • itsmecraigyc
    Craig Cunningham (@itsmecraigyc) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.

  • alanjrobertson
    Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!

  • kennymack07
    Kenny MacKenzie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kennymack07) reported from Edinburgh, Scotland

    @SkySports This is really poor. How dare that golfer hit a ball so close to where the couple were walking their dog.

  • pauloneil1874
    Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?

  • Noosh1977
    Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    Is my @SkyUK broadband down because @CityFibre are tearing lumps out the pavement outside my house? Anyone else in Edinburgh having the same issues?

  • kp71
    KP (@kp71) reported from Edinburgh, Scotland

    @SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveBreave
    Steve Boothby (@SteveBreave) reported

    @SkySports How about we concentrate on what a vicious and violent display argentina put on against England and ask wheter they'd be capable without cheating and the help of FIFA?

  • PEIStateOfMind
    Haymaker.base.eth 🐂🀄️ ✳️ (@PEIStateOfMind) reported

    @6thumbs @joethomlinson @SkySports (He’s implying the tactical decision was ****)

  • officialugobee
    Ogwudire (@officialugobee) reported

    @mevaskelvino @TouchlineX @SkySports Too many of you are knowingly becoming stupid because of Elon stipend

  • _RFC1872_
    QU55NS 11 (@_RFC1872_) reported

    @Jcaird2 @ScottishFA The same ultras that were banned from their own stadium due to repeated concerns about their ability to behave. Precedence set after final league game though, Green Brigade never allowed at Ibrox again. Even better just ban all their fans and devalue the game for @SkySports

  • AlexFattahi
    Alex Fattahi (@AlexFattahi) reported

    @SkyHelpTeam absolute disgraceful service & rude staff. Had to take unpaid leave for the 2nd day now & still not broadband. Service agent ‘Subhajit’ said I wasn’t allowed to cancel!!!!

  • TacklingRL
    Tackling Rugby League (@TacklingRL) reported

    @SuperLeague @SkySports Fc killing themselves with errors & Kr are managing to capitalise on them. Should be a great second half

  • Onny711
    Invictus (@Onny711) reported

    @Blue_Footy @SkySports Good in 1v1, poor in aerial duels and set pieces challenge. I hope he comes in and improves. Cucurella was an average when he came in, almost got sold first few seasons but today he is an elite. I pray the wait doesn't get long for us

  • bramley_nigel
    Nigel Bramley (@bramley_nigel) reported

    @SkySports Little sycophantic, corrupt ****..

  • D_Milito97
    diego milito 🇵🇹 (@D_Milito97) reported

    @6thumbs @joethomlinson @SkySports He's trying to tell you that the tactics was ****

  • chrisbr65575302
    Name cannot be blank (@chrisbr65575302) reported

    @SkySports Football has never been in a worse place