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Sky outages and service status in Prestonpans, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 29, 1:01 PM GMT+1.
  • 50% Internet (50%)
  • 28% Wi-fi (28%)
  • 17% TV (17%)
  • 6% Phone (6%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 30: Problems at Sky

Sky is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Kirkcaldy, Dalkeith, and Musselburgh.

CityProblem TypeReport Time
Edinburgh Internet 1 day ago
Edinburgh Internet 2 days ago
Edinburgh Wi-fi 2 days ago
Kirkcaldy Internet 3 days ago
Edinburgh Internet 3 days ago
Kirkcaldy Wi-fi 5 days ago

Nearby cities with recent reports

Edinburgh

4 recent signals

1 day ago
Kirkcaldy

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • adam8mitchell
    Adam Mitchell (@adam8mitchell) reported from Edinburgh, Scotland

    @James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!

  • pdoodle
    Paula Westaby (@pdoodle) reported from Gorebridge, Scotland

    @SkyHelpTeam No I am a Sky Mobile customer

  • JamieDoc12
    Jamie Docherty (@JamieDoc12) reported from Edinburgh, Scotland

    @SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off

  • SanjieB
    Angie Ball (@SanjieB) reported from Edinburgh, Scotland

    @SkyHelpTeam I’ve been trying to find information on how I upgrade and get the double data deal as a current customer. Your website has nothing about this for current customers. I tried to call your CS but they guy instead of just answering me was trying to force me to sign up.

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????

  • ClaireCashBack
    Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland

    @SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.

  • gordon_burrows
    Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland

    @SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?

  • alanjrobertson
    Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!

  • goldchain_flu
    NicoleFiona (@goldchain_flu) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there, I need some help with my bill but cannot call , what can I do?

  • Normantweets
    Jamie Norman (@Normantweets) reported from Edinburgh, Scotland

    The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...

  • johnross77
    john ross (@johnross77) reported from Tranent, Scotland

    @bugsy_7 @SkySports Drive down to Goswick GC 50mins for me

  • AndyNic9
    Andy Nicol (@AndyNic9) reported from Edinburgh, Scotland

    ….and back to this American bollox!!😱 Really poor @SkySports and not sure why??? #RyderCup

  • jill_r_robb
    Jill Robb (@jill_r_robb) reported from Edinburgh, Scotland

    @SkyHelpTeam are there issues with #skyglass Playlists - no programmes of this type available All ok via catch-up channels directly

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account

  • trevorcowin
    Trevor Cowin (@trevorcowin) reported from Edinburgh, Scotland

    @SkyUK signal is absolutely shite as per..

  • davidtaylor57
    david taylor (@davidtaylor57) reported from Cockenzie, Scotland

    @SkyHelpTeam Not working!!!!

  • CaptainBryce
    Sam Bryce (@CaptainBryce) reported from Edinburgh, Scotland

    @GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker

  • xStormxBringeRx
    ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.

  • Shaybee7
    Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland

    @SkyHelpTeam Internet down, any idea when it’ll be back on?

  • edinbos
    Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys, is there an outage issue in Eh26 ??

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • marymccluskey1
    mary (@marymccluskey1) reported

    @SkySports I read you have brought up penalty against Motherwell weeks ago never seen you do that before I left sky and will be advising friends and family to do same plenty options out there

  • JasonJMA57
    JD (@JasonJMA57) reported

    @OnlyShadrack @N_Macca74 @SkySports Doesn't want to be at the club when all the titles are removed and the club sent down to the lower leagues

  • e_glinert
    Ed Glinert (@e_glinert) reported

    @AJg87652993 @BazettTony88772 @SkySports What an idiot!

  • kharubdis2026
    Kharubdis2026 (@kharubdis2026) reported

    @StuartLeigh1 I’ve had this “available” since October but due to what Sky call a technical difficulty it’s not worked on for my service from them. @SkyUK being totally incompetent and inept. 😣

  • Andymacafc1
    Andy McPherson (@Andymacafc1) reported

    @SkySportsDarts @SkySports Now change your terrible walk on music

  • _kellyUnited
    Football (@_kellyUnited) reported

    @damian_iwuoha @SkySports I don't know what you all think but £25M on him isn't a bad deal

  • Marshillo_
    S.E.F 🪶 (@Marshillo_) reported

    @Scamzel He wasn't that much of a consumate professional if he got kicked out of the club for being unprofessional and has never been back at the club since he left, unless on Skysports punditry duties. Wayne Rooney was a consumate professional, and he won more titles at United than Roy. Still the club's highest goalscorer to date. He doesn't go about running his mouth because of that, and you will struggle to find a single United fan dissing him.

  • irishbazdev
    Barry Devlin (@irishbazdev) reported

    @SkyUK will you stop sending me emails about Customer Service from Sarah Jousiffe Director of Consumer Research, Sky UK When you can't even reply or answer my fathers complaint. If only the email wasn't no reply or I would have let Sarah know about the lack of CS

  • pls_do_better
    ⚫ Why Always You ⚪ (@pls_do_better) reported

    @JasonJames_73 It would be good if they could figure it out, because remember it's Sky's billions that help fund the league. Personally. I just want someone else to bid for the games. Amazon. Netflix. As @SkySports have nothing else. They are complacent. They don't care about fans. Bin them.

  • Sheddyewere
    Blessed by God𓃵 (@Sheddyewere) reported

    Bro, those United legends don't like the club. How can a club legend constantly bring down the players and the club? They should all F. Off. I don't give a bloody damn about them tbh. They just spit trash on skysports.