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Sky outages and service status in Prestonpans, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 11, 2:17 AM GMT+1.
  • 44% Internet (44%)
  • 33% Wi-fi (33%)
  • 17% TV (17%)
  • 6% Phone (6%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 12: Problems at Sky

Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Kirkcaldy, Dalkeith, and Musselburgh.

CityProblem TypeReport Time
Edinburgh Wi-fi 1 day ago
Edinburgh TV 3 days ago
Edinburgh Internet 4 days ago
Edinburgh Wi-fi 9 days ago
Edinburgh TV 11 days ago
Edinburgh Internet 14 days ago

Nearby cities with recent reports

Edinburgh

3 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • ClaireCashBack
    Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland

    @SkyHelpTeam Help Sky! Is there issues in EH11. WIF is down.

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!

  • lizzlevalente
    Lisanne Valente (@lizzlevalente) reported from Edinburgh, Scotland

    @SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!

  • AngelaS09
    AngelaS (@AngelaS09) reported from Edinburgh, Scotland

    @SkyHelpTeam I need help I can’t get through to someone who will help they just keep trying to sell me sky Q which your engineers told me I can’t have. My multitoom box in my bedroom has stopped working

  • Lynzsb
    Lynsey Briston (@Lynzsb) reported from Edinburgh, Scotland

    @SkyHelpTeam internet down in EH6 too, restarting didn’t resolve and looks like others are having same issues

  • StevenFairlie
    Stevie frimpong (@StevenFairlie) reported from Edinburgh, Scotland

    @Krobertson5808 @SkySports Ah ok. Never seen that! 😩

  • ggg1970
    Gary Gray (@ggg1970) reported from Edinburgh, Scotland

    @SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?

  • Normantweets
    Jamie Norman (@Normantweets) reported from Edinburgh, Scotland

    The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...

  • WadeGTaylor
    Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    @SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!

  • alanjrobertson
    Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    @SkyHelpTeam That’s almost £72 versus buying it direct from Disney for £49.99. I asked if I could buy direct and still sign in like Netflix or Spotify and watch it on my A boxes but that’s not been answered in your reply.

  • GaryBuglass
    Gary Buglass (@GaryBuglass) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there is there a signal issue in the EH5 area? My sky box just says "initialising" and I have no access to any channels, or catch up. WiFi seems to be OK though.

  • SarahWatt13
    Sarah Watt (@SarahWatt13) reported from Edinburgh, Scotland

    @SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account

  • debs_anderson42
    Debs Anderson (@debs_anderson42) reported from Edinburgh, Scotland

    @SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine

  • architectjj
    John Jeffery (@architectjj) reported from Edinburgh, Scotland

    @SkySports The cat will just expect this level of service next time

  • stefansladek
    Stefan Sladek (@stefansladek) reported from Edinburgh, Scotland

    @SkyHelpTeam I agree a resolution with your customer relations team for your issue and then now find out you’re not following through on this. What’s their number. This is a joke

  • pauloneil1874
    Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?

  • PointlessSword
    PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @AndyHoughton_82 @SkySports Spot on. It sets a dangerous prescient now. Anytime a player goes down injured managers can run on and confront the ref. They shouldn't be in field of play. So ridiculously wrong.

  • pdoodle
    Paula Westaby (@pdoodle) reported from Gorebridge, Scotland

    @SkyHelpTeam No I am a Sky Mobile customer

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TheLeechy
    John Leech (@TheLeechy) reported

    @SkyHelpTeam hi I need to make a serious complaint how do I do this

  • AmrishoMub
    Mubarak Atwooki ✊ (@AmrishoMub) reported

    @travourmugisha @SkySports But you never came back

  • mark1984toon
    Mark Williams (@mark1984toon) reported

    @SuperLeague @SkySports I have watched countless football matches on sky and never once has the clock not worked, why is it week in week out while showing rugby league is the service poor and clocks never work?

  • spicegirlAA23
    Lola 🌇 ²³²²³⁰ (@spicegirlAA23) reported

    does anyone else hang out all the time with their trainer or is it just liam that gets to drag declan into a skysports bit? 😭😭

  • ttimbertony
    Timbertony (@ttimbertony) reported

    @SkyNews @SkySports I constantly see another ad which makes me think they can’t get worse but Kit Kats advertising agents have come up with the most stupid ad I’ve seen in ages. I’d change my ad agency if they can’t do better than that.

  • thenicolalowe
    Nicola (@thenicolalowe) reported

    @SkyUK can you confirm that sky advisors have no issues today because the level of advisorys ive been passed around and the level of communication is appalling

  • _red_7
    Michäl 🔰 (@_red_7) reported

    @TheUtdSpace @SkySports it was so clear, after a **** season no one wants to go for him and suprise surprise the Glazers turn up smelling a free run for cheap solution. Would be a **** solution again but hey, its cheap...

  • MeriamTimur
    MeriamTimur (@MeriamTimur) reported

    @City_Chief Kevin De Bruyne’s £55 million transfer to Manchester City in 2015 is worth roughly £88 million to £94 million today when adjusted for cumulative UK inflation. Source : SkySports Well well well, somethings never changed. City and market inflation.

  • anyi_jnr
    Call-Me-Alex (@anyi_jnr) reported

    I have received the worst customer service experience of my life from @SkyUk in the last 2 weeks. I subscribed for an internet broadband service since the 27th of May and up till now, I am unable to use the internet service. Contd in comment

  • mkenyaflani
    Tee (@mkenyaflani) reported

    @SkySports @jwriddle_ Not available in my region ....and I'm like wtf