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Sky Outage Report in Prestonpans, East Lothian, Scotland

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The latest reports from users having issues in Prestonpans come from postal codes EH32.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 01/23/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Tranent, Edinburgh, Dalkeith, Haddington, Penicuik, Musselburgh, Prestonpans and Kirkcaldy.

Loading map, please wait...
City Problem Type Report Time
United KingdomTranent TV
United KingdomEdinburgh TV
United KingdomEdinburgh Internet
United KingdomEdinburgh E-mail
United KingdomEdinburgh TV
United KingdomEdinburgh TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • RobertGlen3 Robert Glen (@RobertGlen3) reported from Cockenzie, Scotland

    @SkyHelpTeam Hi folks, I still have a problem contacting a known number. If they call me, I receive it ok. It appears on 1471 but if I try to return the call (press 3) I get "this number doesn't exist". Thoughts?

  • Roy_Isserlis iRoy. (There's somebody wrong on the internet.) (@Roy_Isserlis) reported from Ormiston, Scotland

    @SkyHelpTeam Did that. Noticed signal is doing from 1 to no bars and back. Never had bad signal here before This happened first in Haddington 6 miles away today, then same back home in Eh35

  • davidtaylor57 david taylor (@davidtaylor57) reported from Cockenzie, Scotland

    @SkyHelpTeam Not working!!!!

  • K8WANE Kate Wane (@K8WANE) reported from Edinburgh, Scotland

    Hi @SkyHelpTeam are you aware of any issues in the EH12 area of Edinburgh? Not been able to get a satellite signal yet today. I've followed the help guide online but not luck. Don't want to call out an engineer yet, just in case there's local issues. Thanks.

  • SanjieB Angie Ball (@SanjieB) reported from Edinburgh, Scotland

    @SkyHelpTeam I’ve been trying to find information on how I upgrade and get the double data deal as a current customer. Your website has nothing about this for current customers. I tried to call your CS but they guy instead of just answering me was trying to force me to sign up.

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either

  • PointlessSword PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @qprtv @SkySports No. Didn't like him. But again all your tiny brain cell can comprehend is nonces and **** football. Did you just out yourself as a *****. Oh I think you did.

  • ben_cole90 juanjo (@ben_cole90) reported from Edinburgh, Scotland

    @Slaughter23_ @Paulmccann91 @SkySports The 22 unbeaten run we were very lucky. Played terribly pretty much every week. The road to the europa league final was very flattering and we were awful in the final. Being good at europa league isn’t the level I want to be at. He’s a cup manager. Villarreal won’t be in Europe

  • Noosh1977 Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    Is my @SkyUK broadband down because @CityFibre are tearing lumps out the pavement outside my house? Anyone else in Edinburgh having the same issues?

  • dundee8cologne1 Gerard Boyd (@dundee8cologne1) reported from Edinburgh, Scotland

    @KBG1888 @BBCSportScot @ScottishFA Much the same in Skysports today. They couldnt believe the Ryan Jack incident was only a yellow. Everyone of them saw it as a clear red.

  • jo31070 Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SkyHelpTeam Tried to pay overdue bill but saying card not valid, weird as managing to pay other bills with it? Used it before with you & CAN NOT AFFORD to be cut off ( weirdly says acc restricted but it's not tbh ) HELP as can't get a human on the phone #Disability

  • cb222016 CB (@cb222016) reported from Edinburgh, Scotland

    @SkyHelpTeam @T_27_2 Done that, no issues showing

  • _UmerTahir_ Umer Tahir (@_UmerTahir_) reported from Inveresk, Scotland

    @SkyHelpTeam By support, you mean read through the online “help” pages or long forums created by existing sky customers?

  • iain4546 Dub (@iain4546) reported from Edinburgh, Scotland

    "The moon came down to earth one day to see up close what had been so far" (and in doing so caused tsunamis that wiped almost everyone from off the face of the planet). FFS @SkyUK what a completely nonsensical advert.

  • iain4546 Dub (@iain4546) reported from Edinburgh, Scotland

    @SkyUK If the internet goes down I suppose that's the customer goosed?

  • Junkenstein72 Steve Passmoor (@Junkenstein72) reported from Edinburgh, Scotland

    ******* hell man, calm down Merson, Morrison, Mackie, Dawson, it's like a pissed argument at 11pm FFS #skysports #soccerspecial

  • nocomment041009 ajaK analA (@nocomment041009) reported from Edinburgh, Scotland

    @SkyUK broadband not working this morning and been told internal issue? Also been told engineer can’t come out until 22nd June 😳 we work from home, my kids use internet for school work, surely you can do better than that?

  • Noosh1977 Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    @SkyHelpTeam We know there is an issue with connection to our property. The OpenReach engineer identified a fault 4m from our house, exactly where @CityFibre were digging.

  • ben_cole90 juanjo (@ben_cole90) reported from Edinburgh, Scotland

    @LUFCSmith25 @seanybizzle @SkySports Who is awful

  • jo31070 Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SianElin_PT @SkyUK Took me months to cancel, only when I started on here finally got any contact at all. Thankfully now sky free & my broadband is way faster for a fraction of their charges 🥳

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • VikingYorkshire TheYorkshireViking (@VikingYorkshire) reported

    @SkyHelpTeam I’m now on my 4th appointment…..@OpenreachHelp have yet to either find the address, make any attempt to meet their contractual obligations or contact us directly, if it’s not up and working by Thursday Lunchtime then I’m afraid @OpenreachHelp will have cost you a customer….

  • birchk4 Kate Birch (@birchk4) reported

    @SkyHelpTeam My internet has been down most of the day, bar a couple of hours around 1ish then went off again. I’m postcode area WA14, any idea when it will be fixed? My husband works from home and hasn’t been able to do anything today?

  • _MonkeyMum SarahJane (@_MonkeyMum) reported

    @SkyHelpTeam any closer to fixing the internet issues? M31 down all day!

  • emmaruthuk Emma Pearlman (@emmaruthuk) reported

    @SkyHelpTeam any idea of when the outage will be resolved? I work from home and I'd appreciate knowing if I have to book to go into the office tomorrow while there are free desks

  • lovemyfizz lesley bradley (@lovemyfizz) reported

    @SkyUK not had wi-fi for an hour now (Warrington) which makes wfh impossible. We also have Sky Glass so there lies an issue too! Any idea for how long?

  • boggits james blessing (@boggits) reported

    @SkyHelpTeam Which is kinda pointless when the help guide fails part way through and doesn't provide a number...

  • claire6785 Mrs Claire Whitaker (@claire6785) reported

    @SkyHelpTeam will there be any form of compensation for the outage that you can claim from openreach and pass onto customers?

  • Jamesnlucygmai1 Jamesnlucy@gmail.com (@Jamesnlucygmai1) reported

    @SkyUK how much longer are we expecting Sky broadband to be down for in Manchester/Lancashire. An acknowledgement and response would be nice seeing as there hasn't been one yet.

  • geordiegirl33 Emma (@geordiegirl33) reported

    @SkyHelpTeam is the broadband outage affecting the bury area? I’ve just got home from uni and about to go on a video call and my broadband has just gone down???

  • yaassluke luke ✨ (@yaassluke) reported

    @SkyHelpTeam BB18 area, no broadband?! Any news or help on this? I work from home and currently aren’t able to work