Sky Outage Report in Prestonpans, East Lothian, Scotland
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (31%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Prestonpans, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Gorebridge, and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 2 days ago |
|
Edinburgh
|
4 days ago | |
|
Edinburgh
|
Internet | 6 days ago |
|
Edinburgh
|
Internet | 6 days ago |
|
Edinburgh
|
Internet | 7 days ago |
|
Edinburgh
|
Wi-fi | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
-
Laura (@aberquine) reported from Edinburgh, Scotland@SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.
-
Gary Gray (@ggg1970) reported from Edinburgh, Scotland@SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?
-
Sam Bryce (@CaptainBryce) reported from Edinburgh, Scotland@GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker
-
Jamie Docherty (@JamieDoc12) reported from Edinburgh, Scotland@SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off
-
Taggy MacRob (@edinbos) reported from Penicuik, Scotland@SkyHelpTeam hey guys, is there an outage issue in Eh26 ??
-
William (@bunsen1978) reported from Edinburgh, Scotland@stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.
-
Laura (@aberquine) reported from Edinburgh, Scotland@SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?
-
Taggy MacRob (@edinbos) reported from Penicuik, Scotland@SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?
-
Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland@SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!
-
-Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland@SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to
-
Stevie frimpong (@StevenFairlie) reported from Edinburgh, Scotland@Krobertson5808 @SkySports Ah ok. Never seen that! 😩
-
Avantika (@maryjanesdesk) reported from Edinburgh, Scotland@SkyHelpTeam is your broadband having issues in Edinburgh?? I'm trying to work and it keeps cutting out. Not helpful!
-
💚Marie💚 (@Baigrie1985) reported from Edinburgh, ScotlandJust recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam
-
Paul Heron (@APaulHeron) reported from Edinburgh, Scotland@SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?
-
Paul Heron (@APaulHeron) reported from Edinburgh, Scotland@SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?
-
Wade Taylor (@WadeGTaylor) reported from Edinburgh, ScotlandNice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....
-
Jane Darkes (@janeOfArk) reported from Edinburgh, Scotland@SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me
-
Brooke Hobbs (@Brooke_Hobbsxo) reported from Edinburgh, Scotland@SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?
-
Paul Heron (@APaulHeron) reported from Edinburgh, Scotland@SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.
-
Laura (@aberquine) reported from Edinburgh, Scotland@SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Anthony, of course (@ofcAnthony) reported@SkyHelpTeam Thanks for the info. Disappointing. Especially since the Never Miss service has gone so it's not even possible to get a notification when a film is on again
-
Andrew Lea (@AndrewLea6) reported@SkyHelpTeam Just says there is an outage in my local area. Neighbours have there Internet back working. When are you going to provide some service?
-
Simon (@SimonBogdon) reported@SkySports Klopp really is turning out to be a grumpy sanctimonious sore ****
-
Sparker 🇩🇲 🇱🇨 (@SparkerArtist) reported@SkyHelpTeam landline is not working and can't make or receive any calls. Is there any problems in slough?
-
James Moss (@UKEmpLawyer) reported from Newport, WalesReally trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
-
Owen Rogers (@Owen_Rogers1980) reported@SkyHelpTeam Help!! Lenham- No internet since 14:00. How are we meant to work from home with this service? #keyworker
-
Amy Roberts (@xAmyFacex) reportedHorrendous customer service received by @SkyUK tonight when calling up to try to fix a problem. Using covid stricken colleagues as an excuse to not fix our sky box or give the correct compensation! Wow!!
-
Pete Donovan (@petedonovan50) reported@SkyHelpTeam Thank you. The app is telling me 70mbps but you can feel and see that it is visibly slow. The app is saying there are no local issues.
-
Derek Trotter (@DerekTr41557428) reported@NormanBrennan @SkyNews @SkySports Every time I turn on sky sports news it’s BLM this and that and Lewis ******* Hamilton lecturing us about the fight for equality, all whilst dodging tax and being one of the richest sports stars in the world. **** off already. I didn’t see colour before, nor I can’t escape it!
-
Sparker 🇩🇲 🇱🇨 (@SparkerArtist) reported@SkyHelpTeam You lot have replied to everyone but me? Is there a problem with sky in slough? As we have no landline and can't make or receive any calls.