Sky Outage Report in Prestonpans, East Lothian, Scotland
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Gorebridge, Kirkcaldy, Loanhead, Tranent, Dalkeith, Haddington, Penicuik, Musselburgh and Prestonpans.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Gorebridge |
Wi-fi | |
| Kirkcaldy |
TV | |
| Gorebridge |
Wi-fi | |
| Gorebridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.
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Adam Mitchell
(@adam8mitchell) reported
from
Edinburgh, Scotland
@James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
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Paula Westaby
(@pdoodle) reported
from
Gorebridge, Scotland
@SkyHelpTeam No I am a Sky Mobile customer
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Lisanne Valente
(@lizzlevalente) reported
from
Edinburgh, Scotland
@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
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Julia ッ
(@MellowScotJulia) reported
from
Edinburgh, Scotland
@SkyHelpTeam Also not working on 503 either
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?
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Owen
(@owenwilliam99) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?
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Gary Gray
(@ggg1970) reported
from
Edinburgh, Scotland
@SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
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Craig Simpson
(@simy_cs) reported
from
Kirkcaldy, Scotland
@krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical
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Ian Fieldhouse
(@ianfieldhouse) reported
from
Edinburgh, Scotland
Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam
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Sarah Watt
(@SarahWatt13) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Heidi Eastley
(@CarmanLou) reported
Well #skybroadband is a load of ****. Every month it goes down for about 6-24 hours. I've had enough of @SkyUK. I can't get @Virgin media in my area so looking up options. Thinking about @NOW is it any good?
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Carl
(@HantsCastiger) reported
Anybody else have issues playing @SpotifyUK through their @SkyHelpTeam Sky Q box. Works but no volume coming out
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CFC_Anonyms
(@anonymsman) reported
@Alialhashimi139 @CFCPys @SkySports You never deserve anything good in your life again??? All of a sudden TT is a villian. Woww. Its so shocking
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ibom phynboi Peter Obi
(@alesisanda) reported
@Otulala001 @CFCPys @SkySports But you never liked TT
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Lauren Blake
(@Lozblabla) reported
@SkyHelpTeam I cancelled my tv package back in November, due to end mid December. I appear to have a £50 bill and future bills for TV. What on earth?! Please help
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spamvicious 🦻🏻🦻🏻
(@spamvicious) reported
@SkyHelpTeam The broadband in my area BD18 is constantly dropping its connection. Your website claims there are no problems but the local community page suggests otherwise. What is the issue?.
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Chelsea ⭐️⭐️
(@_chelsea_0123) reported
@BSTComps @CFCPys @SkySports Maybe but Graham Potter will go down as one of the worst coach in Chelsea history.
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𝐐𝐞𝐞𝐫𝐫𝐨𝐨𝐲𝐞 𝐉𝐌
(@EsmiN99) reported
@Arsenal are ready to battle Chelsea to sign Juventus striker Dusan Vlahovic this month, according to reports. 👀 The Serbia international could help the Gunners to extend their title charge while Gabriel Jesus recovers from a knee injury. 🇷🇸 Source; @SkySports
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Dean
(@DeanK62) reported
from
Halifax, England
@SkyUK sky is a joke, not been able to watch Sky most of the holidays as my remote for my Sky Stream is not working, I was also promised Tesco vouchers for the cost of the time I'm loosing, nor recieved them 😡
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Abiola
(@waziu) reported
@willreyner @CFCPys @SkySports And tuchel isn't? You people just pick and choose who to put blames on depending on how you feel about them. Someone comes up with the marina crap and everyone jumps on it. Same thing with the lie about marina and cech wanting lukaku to stay but tuchel didn't.