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Sky outages and service status in Prestonpans, Scotland

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and TV.
  • 29% Phone (29%)
  • 18% Internet (18%)
  • 18% TV (18%)
  • 12% E-mail (12%)
  • 12% Total Blackout (12%)
  • 12% Wi-fi (12%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Kirkcaldy, Haddington, Prestonpans, and Dalkeith.

CityProblem TypeReport Time
Edinburgh Total Blackout 7 days ago
Kirkcaldy Internet 12 days ago
Edinburgh Total Blackout 16 days ago
Edinburgh TV 16 days ago
Haddington TV 18 days ago
Edinburgh Phone 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • Shaybee7
    Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland

    @SkyHelpTeam Internet down, any idea when it’ll be back on?

  • alanjrobertson
    Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!

  • AngelaS09
    AngelaS (@AngelaS09) reported from Edinburgh, Scotland

    @SkyHelpTeam I am a key worker I’m a charge nurse in nhs, I’m being billed for a service I’m not getting! Actually quite angry at that!!

  • jo31070
    Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SianElin_PT @SkyUK Took me months to cancel, only when I started on here finally got any contact at all. Thankfully now sky free & my broadband is way faster for a fraction of their charges 🥳

  • jcombe2
    joyce combe 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jcombe2) reported from Edinburgh, Scotland

    @skyhelpteam my broadband is down please can u fix this as soon as possible as unable to watch tv or listen to music without it and can't wait 4r days without it.i'm in Edinburgh #skybroadband

  • JackCuthill
    Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JackCuthill) reported from Edinburgh, Scotland

    @SkyHelpTeam my Sky Q box keeps disconnecting from my Wifi. It's happening multiple times daily. Nothing else loses signal just Sky box.

  • RosaleenShaw
    Rosaleen Shaw (@RosaleenShaw) reported from Edinburgh, Scotland

    @SkyHelpTeam trying to upgrade broadband and getting no response- please help

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!

  • Glam_Rach
    Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing

  • ianfieldhouse
    Ian Fieldhouse (@ianfieldhouse) reported from Edinburgh, Scotland

    Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam

  • aljawil
    Alan Williams (@aljawil) reported from Edinburgh, Scotland

    Get a @SkySports notification on my phone that the game is over before it is over on @btsportfootball - Twitter was ahead of the match all night. A bit crap that.

  • lizzlevalente
    Lisanne Valente (@lizzlevalente) reported from Edinburgh, Scotland

    @SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!

  • kaitlyndavidsxn
    kaitlyn (@kaitlyndavidsxn) reported from Edinburgh, Scotland

    @SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?

  • maryjanesdesk
    Avantika (@maryjanesdesk) reported from Edinburgh, Scotland

    @SkyHelpTeam have just lost my internet. In the EH3 area. Seems like you're having issues in Edinburgh?

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days

  • PointlessSword
    PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @christiano0907 @Lperks1 @SkySports Didn't say anything about what klopp said to ref that's not the point. The fact he was talking to ref AT ALL is the issue. Your missing the point entirely which isn't a surprise. He shouldn't be on the pitch it's against the rules. Refs welfare lmao. You are reaching for anything

  • jo31070
    Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SkyHelpTeam I need someone from the UK to call me! Sat in tears after almost an hour to someone who didn't even understand why I was calling! Some way to treat vulnerable customers 😡

  • aland_10
    Alan Duncan (@aland_10) reported from Edinburgh, Scotland

    Morning @Carra23 don’t know why it has come to me at 6am but I was thinking a decent #CarraChallenge would be best 11 players from countries that have never won the WorldCup. A 4-3-3 and only 1 player from any country @SkySports #CarraChallenge will get my team up later.

  • bookmeister
    bookmeister he/him (@bookmeister) reported from Edinburgh, Scotland

    Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.

  • Junkenstein72
    Steve Passmoor (@Junkenstein72) reported from Edinburgh, Scotland

    ******* hell man, calm down Merson, Morrison, Mackie, Dawson, it's like a pissed argument at 11pm FFS #skysports #soccerspecial

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ImLunaHey
    luna (@ImLunaHey) reported

    gotta love calling @SkyUK about an outage only to be told i can’t find out if there’s an outage unless my name is on the bill even though im asking about the postcode and not an address. they then refuse to transfer me to anyone higher up or give me any reference number for the call. 🙃

  • saintsmith80
    Saintsmith80 (@saintsmith80) reported

    @SkyUK keep bothering to change my broadband maybe sort out your channels first like @SkySports plus channel. Why offer games on red button if matches just keep stop/starting. Very poor

  • efcbigdunc
    Ross (@efcbigdunc) reported

    @Kings_Canyon_ @SkySports Tbh the players we've had come in are either promising (Hackney Rohl George). proven (Norgaard Grealish). point to prove (Johnson AMN) so on that basis I think it was good but we left ourselves short in areas so that makes it a bad window overall.

  • Jason_Kavanagh
    Jason309 (@Jason_Kavanagh) reported

    @paulkavanagh89 @SkySports Only cause I've never rated him ha

  • charlieldrv
    Charlotte (@charlieldrv) reported

    @Welshade @SkyHelpTeam @SkySports Same here. 3 times ours jumped back. Continuously buffered/froze and then left with a blurry picture. Absolute shambles of a service

  • Aedicule
    Andy Williams 🔴⚪️ 😇 (@Aedicule) reported

    @eurofootcom @markmcadamtv @SkySports This one is perplexing because he played for Southampton a few seasons ago & was awful. I just can’t see how he’s improved now

  • LiamKing07
    AFCKingy (@LiamKing07) reported

    @SkySports Looking at this awful list really reminds me how much of a bargain Declan Rice was. Only one worth his fee

  • muke2nd
    mukerem (@muke2nd) reported

    @SkySports Look at all of these **** players on the list except declan ****** Rice. It's not biased it's a fact that he's the only 100 million player that looks like a steal. a bargain. David moyes said declan rice was worth more than 150 million, and he's proved right.

  • Steveeholmes
    Stephen E Holmes (@Steveeholmes) reported

    @SkySports that green screen is ***€ing terrible! Like watching the weatherman

  • _MukhtarYusuf
    Mukhtar Yusuf (@_MukhtarYusuf) reported

    Very poor service from @dpd_courierhelp today. Driver didn’t ring the doorbell then claimed I wasn’t in. Customer service was dismissive when I asked to make a complaint. @SkyHelpTeam you should consider how delivery partners reflect on your service.