Sky

Sky Outage Report in Prestonpans, East Lothian, Scotland

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The latest reports from users having issues in Prestonpans come from postal codes EH32.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 01/08/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Prestonpans, Kirkcaldy, Haddington, Penicuik, Tranent and Dalkeith.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • CaptainBryce Sam Bryce (@CaptainBryce) reported from Edinburgh, Scotland

    @GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker

  • edinbos Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys, is there an outage issue in Eh26 ??

  • ashleighlsX -Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland

    @ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon

  • Brooke_Hobbsxo Brooke Hobbs (@Brooke_Hobbsxo) reported from Edinburgh, Scotland

    @SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!

  • ashleighlsX -Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland

    @SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to

  • pauloneil1874 Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?

  • pauloneil1874 Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.

  • ianfieldhouse Ian Fieldhouse (@ianfieldhouse) reported from Edinburgh, Scotland

    Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam

  • WadeGTaylor Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    Nice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....

  • depeche2 ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days

  • owenwilliam99 Owen (@owenwilliam99) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?

  • StevenFairlie Stevie frimpong (@StevenFairlie) reported from Edinburgh, Scotland

    @Krobertson5808 @SkySports Ah ok. Never seen that! 😩

  • depeche2 ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account

  • pauloneil1874 Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?

  • ggg1970 Gary Gray (@ggg1970) reported from Edinburgh, Scotland

    @SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?

  • JamieDoc12 Jamie Docherty (@JamieDoc12) reported from Edinburgh, Scotland

    @SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off

  • ClaireCashBack Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland

    @SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sunnyboy12345 brendan whelan (@sunnyboy12345) reported from Portsmouth, England

    Gary any chance you can raise the issue, of why @SkySports still haven’t announced December and January’s TV Fixtures. And January’s won’t even be announced along with December’s on Monday. Already over a week late.

  • tejasvi1209 Tejasvi (@tejasvi1209) reported

    @NOW @SkySports you guys are the absolute worst with your coverage of International games. i don’t understand why the whole telecast is not shown especially when it is the finale of a game. really disappointed and will not be using any of your services anymore.

  • A6EDJ 📌 Ed (@A6EDJ) reported

    Terrible west Bromwhich Albion fans singing F off wanderers and you can hear it on @SkySports #WBABIR

  • csaylard Chloe Aylard (@csaylard) reported

    @SkyHelpTeam hey there, I haven’t had any broadband since this morning but your website is saying that connection should be good. Is there any issues in the CR2 area? Thanks

  • littl0606 Ian Little (@littl0606) reported

    @SkyUK why is Sky Q so slow on loading programs lately. Ian.

  • Jm79Richard RichardJM79 (@Jm79Richard) reported

    @SkyUK is there any updates on the back order of Samsung Flip3 as I want to cancel my current contract but can't until I know when I will be getting my phone?

  • tejasvi1209 Tejasvi (@tejasvi1209) reported

    @NOW @SkySports you guys are the absolute worst with your coverage of International games. i don’t understand why the whole telecast is not shown especially when it is the finale of a game. really really disappointed.

  • BeepsMan DT 💙 (@BeepsMan) reported

    @SkySports Well in mitigation... I am happy to give evidence that MikeDean is the worst Premiership referee.

  • D3adpool1979 stuartwbafc 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@D3adpool1979) reported

    Don Goodman just can’t help himself with his anti-West Brom agenda on commentary #WBABIR #wba #skysports

  • OJSpenny Oliver J. (@OJSpenny) reported

    @SkyHelpTeam Whats the problem? Still not fixed?