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Sky outages and service status in Prestonpans, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • 43% Internet (43%)
  • 43% TV (43%)
  • 14% Wi-fi (14%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 22: Problems at Sky

Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Haddington, Loanhead, Edinburgh, Tranent, Prestonpans, and Kirkcaldy.

CityProblem TypeReport Time
Haddington TV 8 days ago
Loanhead TV 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • PointlessSword
    PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @Lperks1 @SkySports Shouldn't of been able to say anything. No managers go onto the pitch it's not done and against the rules. But klopp can get away with it. Sets a dangerous prescient, now anytime a player goes down Injured the manger can run onto the pitch and confront ref.

  • MrMattDonlan
    Matt Donlan (@MrMattDonlan) reported from Edinburgh, Scotland

    @CraigCraigsmith @Thedouglout79 @LiamWinstanley3 @SkyUK Most entertaining game I’ve seen in years was this/last season. Hibs v Hamilton. Accies 2-0 down with 10 men (no pissing about with two bookings, this was a proper red) came back to 2-2, missed a penalty and Hibs won it in stoppage time. Played at 150mph - marvellous fun.

  • dizzy291073
    Rachel Marr 🌸 (@dizzy291073) reported from Prestonpans, Scotland

    @SkyHelpTeam We are still experiencing problems with broadband & sky downloading. Switching router on/off doesn’t fix it either. #sky #skybroadband #helpfixit

  • Baigrie1985
    💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either

  • bookmeister
    bookmeister he/him (@bookmeister) reported from Edinburgh, Scotland

    Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!

  • GaryBuglass
    Gary Buglass (@GaryBuglass) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there is there a signal issue in the EH5 area? My sky box just says "initialising" and I have no access to any channels, or catch up. WiFi seems to be OK though.

  • goldchain_flu
    NicoleFiona (@goldchain_flu) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there, I need some help with my bill but cannot call , what can I do?

  • Brooke_Hobbsxo
    Brooke Hobbs (@Brooke_Hobbsxo) reported from Edinburgh, Scotland

    @SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?

  • itsmecraigyc
    Craig Cunningham (@itsmecraigyc) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.

  • xStormxBringeRx
    ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    @SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬

  • bunsen1978
    William (@bunsen1978) reported from Edinburgh, Scotland

    @stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?

  • michellec79
    Michelle (@michellec79) reported from Inveresk, Scotland

    @cityrobbo @SkySports When you put it that way it's not as bad!!!

  • stefansladek
    Stefan Sladek (@stefansladek) reported from Edinburgh, Scotland

    @SkyHelpTeam I agree a resolution with your customer relations team for your issue and then now find out you’re not following through on this. What’s their number. This is a joke

  • AngelaS09
    AngelaS (@AngelaS09) reported from Edinburgh, Scotland

    @SkyHelpTeam I am a key worker I’m a charge nurse in nhs, I’m being billed for a service I’m not getting! Actually quite angry at that!!

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days

  • MoBoDrums
    Maurice Brown (@MoBoDrums) reported from Edinburgh, Scotland

    Anyone else having issues with the Sky Go app on @SkyUK

  • SanjieB
    Angie Ball (@SanjieB) reported from Edinburgh, Scotland

    @SkyHelpTeam I’ve been trying to find information on how I upgrade and get the double data deal as a current customer. Your website has nothing about this for current customers. I tried to call your CS but they guy instead of just answering me was trying to force me to sign up.

  • owenwilliam99
    Owen (@owenwilliam99) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • emmo1968
    rob emery (@emmo1968) reported

    @SkySports Worst World Cup I’ve ever seen and the corruption gets worse every four years

  • kevkirk76
    Kev Kirk (@kevkirk76) reported

    4 times been cut off by @skytv today. Funny it didn’t happen when signing up - but now I’ve an issue can’t seem to speak to anyone!! @SkyHelpTeam

  • bramley_nigel
    Nigel Bramley (@bramley_nigel) reported

    @SkySports Little sycophantic, corrupt ****..

  • AbrasJenkABOTh
    Abot S (@AbrasJenkABOTh) reported

    @Blue_Footy @SkySports He is a gooner, why would we give a damn about what he said?

  • Dantalk10
    Topical (@Dantalk10) reported

    @SkySports @Argentina were lucky/fortunate against Egypt with help of ref, their tactics of intimidation and fouls. Don’t really deserve to win so let’s hope Spain give them a lesson

  • TarunKhatta
    TARUN (@TarunKhatta) reported

    @DeadlineDayLive @SkySports Damn

  • EnkheeKun
    Ene (@EnkheeKun) reported

    @Blue_Footy @SkySports If Palmer gets injured who will take his role? Its Morgan Rogers and they can play together too its not problem Xabi knows it too.

  • OmaghGooner
    Alexander Goldrun (@OmaghGooner) reported

    @SkySports Awful pronunciation of the great El Geurrouj

  • juejuebee1974
    Julie B (@juejuebee1974) reported

    @SkySports Seriously! Every week the F1 channel pixalates so bad you can't watch parts of it or hear the commentary. All other sky sports channels work fine so why is it just the F1 channel??

  • D_Milito97
    diego milito 🇵🇹 (@D_Milito97) reported

    @6thumbs @joethomlinson @SkySports He's trying to tell you that the tactics was ****