Sky Outage Report in Prestonpans, East Lothian, Scotland
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Gorebridge, Kirkcaldy, Loanhead, Tranent, Dalkeith, Haddington, Penicuik and Musselburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Gorebridge |
Wi-fi | |
| Kirkcaldy |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Gary Gray
(@ggg1970) reported
from
Edinburgh, Scotland
@SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
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Lisanne Valente
(@lizzlevalente) reported
from
Edinburgh, Scotland
@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?
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Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys, is there an outage issue in Eh26 ??
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
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Ian Fieldhouse
(@ianfieldhouse) reported
from
Edinburgh, Scotland
Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
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Sarah Watt
(@SarahWatt13) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.
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Adam Mitchell
(@adam8mitchell) reported
from
Edinburgh, Scotland
@James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
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Paula Westaby
(@pdoodle) reported
from
Gorebridge, Scotland
@SkyHelpTeam No I am a Sky Mobile customer
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Sam Bryce
(@CaptainBryce) reported
from
Edinburgh, Scotland
@GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker
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Owen
(@owenwilliam99) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@eggplantuk) reported
@SkyHelpTeam Well, I am still having problems - getting a terrible speed and that test doesn't work - it just tells me the speed to my hub could be faster, drops my connection during testing and complains there's no connection! Our socket is fine.
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paul jones
(@widnes_1) reported
@jdgsport @SkyUK 20 + years with @skyuk and seen the prices go up so cancelled a load of stuff including sports and movies will miss it as the rugby is kust about to get started but cant justify paying these prices and get nothing for loyalty only get deals when a new customer ...
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Stuart Em
(@stuartmcc1983) reported
So renewed my contract with @SkyUK @SkyHelpTeam for 18months. Increasing my service and adding multi room!! 2 months later I receive a letter to say my monthly payment is increasing by £3! Doesn’t sound a lot but it’s the principle! Called to say why is this this case
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Wayne Bird
(@birdmanWl) reported
@SkySports Joke, 2 half decent games and he’s in the squad, been out for 2years, never been good enough.
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Goose Kelly
(@goose_kelly) reported
@SkyUK hello. I raised an enquiry about sky go and was speaking to a member of your team who said they’d get it sorted but once it was done could I rate their service. The issue has been resolved but I haven’t been sent an email to rate her. Is there anyway you can help me do so.
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Jaliachar
(@jmellis1968) reported
@FazRallerrrr @themoderndaygk Don Goodman is THE worst co-commentator on @SkySports. Awful.
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ViP3R
(@1ViP3R1) reported
@SkyHelpTeam Yes we ran the test but we have very slow download but the upload speed was fine
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Stuart Em
(@stuartmcc1983) reported
@SkyUK advise that they are within their rights to increase bills by 10% per year. Even though I just changed my package 2 months ago they can increase the price and still expect me to pay it. I am unable to cancel my contract as I am “tied” in for another 16 months.....
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Marion Doyle
(@MarionD37571216) reported
@Pop_Dazzle @SkyHelpTeam I trust someone turned up before 5pm? It annoys me when a company fails to time keep without contact with the customer 😒
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Peter Blackburn
(@petermblackburn) reported
@SkyUK Hi. I was told to expect a a call from your sales team this afternoon. I waited but received nothing. Can you help?