Sky Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Gorebridge, Kirkcaldy, Loanhead, Tranent, Dalkeith, Haddington, Penicuik and Musselburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
TV | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Faith Simpson BA FCCA
(@accountantfaith) reported
from
Edinburgh, Scotland
So @SkyUK having cancelled plan and given 31 days notice that we were told by you, You now send a threatening message to either pay more or reinstate package. Shocking service. #badservice
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Seaholm
(@Seaholmbb) reported
from
North Berwick, Scotland
@SkyUK still waiting for a phone call from customer service...unbelievable unreliable service ... vip customer !!!!
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Graeme Brown
(@Graemeo26) reported
from
Edinburgh, Scotland
@SkyHelpTeam is there not a 24 hours number to contact as none of my services are working at all. Contacting the service provider is impossible to fix all 3 services which I pay monthly for 80mbps and hardly get 50mbps. Clearly an issue any solutions since can’t contact via phone
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Jack 🏴
(@JackCuthill) reported
from
Edinburgh, Scotland
@SkyUK I had downgrade today sadly but the customer service was straight forward no trying push sales. Excellent service
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Bryan Finlay BEM
(@bfinlay0212) reported
from
Penicuik, Scotland
1st time I have had poor customer service from @SkyUK what has happened
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Neil Appleton
(@TheNeilAppleton) reported
from
Edinburgh, Scotland
@Jode1975 @TheAgileShark @SkyHelpTeam The very reason we ditched @SkyUK & wouldn’t return. Most content is available through other sources, cheaper & delivered with better service.
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Faith Simpson BA FCCA
(@accountantfaith) reported
from
Edinburgh, Scotland
Absolutely shocking @SkyUK when give 31 days notice and you accept you now want to charge us further for more nonsense. Appalling and shocking #service #badservice . Sort it out and don’t charge us unnecessary fees when gave correct notice.
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Michael Goodman
(@MikeGoodman3) reported
from
Edinburgh, Scotland
@SkyUK Will SKY give me a reduction on my monthly payments as every time I put Sky News on its the same shit repeated
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Grant
(@mastermc0) reported
from
Edinburgh, Scotland
Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!
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Judy2k
(@judy2k) reported
from
Bonnyrigg, Scotland
@rawkode @SkyUK Oh you'll get MUCH more than that. I've never been so harassed as when I dropped @SkyUK. It goes on for months, by mail, text, mobile and landline calls. (And we didn't terminate our contract early).
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Neil Thompson
(@thompsonneil15) reported
from
Edinburgh, Scotland
About time McGregor was punished for his stupid antics. Gets away with this kind of behaviour all to often. #RangersFC #Hibs #SkySports #spl
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Ian Campbell Foster
(@RadicalSheep) reported
from
Edinburgh, Scotland
@virginmedia Yes, there's been a fault for 24 hours that your engineers are 'still working hard to correct'. Over 24 hours! Hopeless. Leaving @SkyUK was the worst decision ever.
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paul benstead
(@homerastra) reported
from
Edinburgh, Scotland
what a **** but I sometimes feel like that I usually watch @SkySports and often downgraded to @btsportfootball and have to listen to the utter shit your bang average pundits serve up #LCFC
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Steve Evans
(@_Just_Steve_) reported
from
Edinburgh, Scotland
I have tried to cancel @LFCTV for 3 months now. On line you get a message saying they can’t do it right now and you call @SkyUK and they tell you it will be a 20 minute wait. It’s a con stay away from it. @SkyHelpTeam
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Andrew Sunter
(@SunterAndrew) reported
from
Edinburgh, Scotland
@SkyHelpTeam I'm in Fife and my broadband has been down since Sunday. BT engineer changed the phone line yesterday but it's made sod all difference
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Darren Rintoul
(@Toolbag4) reported
from
Edinburgh, Scotland
Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.
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Lee Hewat
(@Leebo_OM) reported
from
Edinburgh, Scotland
@shewat24 @SkyHelpTeam Just some free movies from Sky Store sis 😊 Nothing big but they were quick in dealing with my problem and admitted it was their error!
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john micheal foley
(@johnmichealfol1) reported
from
Edinburgh, Scotland
@SkyCricket @SkySports Unlucky you lot are has been England 🏴 are crap never win anything it’s a tough life
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Alexis
(@alexish78) reported
from
Musselburgh, Scotland
Send help boyfriend is making me have a conversation about moving from @bt_uk broadband to @SkyUK broadband. It’s too hard to change :(
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Joan McAlpine
(@JoanMcAlpine) reported
from
Edinburgh, Scotland
@SkyHelpTeam @SkyUK I will, but that does not help other customers who get two pre recorded messages, first saying wait time is one hour, then another saying 20 minutes. Pre-record suggests this is delibrate tactic, not because of a one off busy period.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Me
(@Smudge1208) reported
@nillsoleary @SkyHelpTeam Mine isn’t working either. Sick of how bad this service is
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Niall
(@nillsoleary) reported
@SkyHelpTeam My Sky Stream box keeps saying waiting for programme to load and I’m unable to use any apps. I’ve reset the box and the router but it is still not working. I am able to watch channels in the 1000s but not the main programmes i.e bbc itv sky channels etc please assist
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lewis genney
(@lewisgenney) reported
@BTBusiness @SkyUK Can you please make sure they are no issues with switching over! This warrants a response
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Caroline Walker
(@CarolineMWalker) reported
@SkyUK seriously not happy. Basically stolen my money. Out of contract, change supplier, no service from Sky yet still taken the next month in full rather than refund/credit me for the service not used.
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Frankies Brown Shoes
(@RobertosDog) reported
@SkySports A poor man’s Scott McTominay
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lewis genney
(@lewisgenney) reported
@BTBusiness @SkyUK Can you please make sure they are no issues with switching over! This warrants a response
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Regis Le Bris
(@CallanPatt23482) reported
@SkySportsF1 @SkySports Of course they have. They want Verstappen to have a chance of winning the title going into the last 2 rounds. Corrupt as **** the whole thing. Same as when they robbed Hamilton to gift wrap max the title
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👑🅁🅈🄰🄽👑
(@KippaxRyan92) reported
from
Blackpool, England
I've tried watching saving private Ryan a few times but could never get into it. Can anyone recommend a good quality film that's on @SkyUK at the moment? I have got Christmas with the kranks saved on the box but that's for Christmas day, my all time favourite Xmas film🎅🏻
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👑🅁🅈🄰🄽👑
(@KippaxRyan92) reported
from
Blackpool, England
I've tried watching saving private Ryan a few times but could never get into it. Can anyone recommend a good quality film that's on @SkyUK at the moment? I have got Christmas with the kranks saved on the box but that's for Christmas day, my all time favourite Xmas film🎅🏻
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George Nuttall
(@GeorgeNuttall5) reported
@BPete1970 @SkySports I never watch it.