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Sky Outage Report in Prestonpans, East Lothian, Scotland

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 02/26/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Gorebridge, Kirkcaldy, Loanhead, Tranent, Dalkeith, Haddington, Penicuik, Musselburgh and Prestonpans.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomGorebridge Wi-fi
United KingdomKirkcaldy TV
United KingdomGorebridge Wi-fi
United KingdomGorebridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • bunsen1978 William (@bunsen1978) reported from Edinburgh, Scotland

    @stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.

  • kp71 KP (@kp71) reported from Edinburgh, Scotland

    @SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.

  • debs_anderson42 Debs Anderson (@debs_anderson42) reported from Edinburgh, Scotland

    @SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine

  • Fionahunter15 Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland

    @SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later

  • maryjanesdesk Avantika (@maryjanesdesk) reported from Edinburgh, Scotland

    @SkyHelpTeam is your broadband having issues in Edinburgh?? I'm trying to work and it keeps cutting out. Not helpful!

  • alanjrobertson Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!

  • ElliotGrubb Grubby (@ElliotGrubb) reported from Musselburgh, Scotland

    @SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?

  • APaulHeron Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?

  • gordon_burrows Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland

    @SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?

  • percivalpete75 Peter STEVENSON (@percivalpete75) reported from Kirkcaldy, Scotland

    @SkySports WTF! That's gotta be a record?

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    Just recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam

  • JamieDoc12 Jamie Docherty (@JamieDoc12) reported from Edinburgh, Scotland

    @SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off

  • WadeGTaylor Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    @SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!

  • APaulHeron Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.

  • trevorcowin Trevor Cowin (@trevorcowin) reported from Edinburgh, Scotland

    @SkyUK signal is absolutely shite as per..

  • edinbos Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?

  • Darrenrose7Rose Darren Rose (@Darrenrose7Rose) reported from Burntisland, Scotland

    @SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product

  • APaulHeron Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?

  • janeOfArk Jane Darkes (@janeOfArk) reported from Edinburgh, Scotland

    @SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me

  • itsmecraigyc Craig Cunningham (@itsmecraigyc) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • craiguk1983 CH (@craiguk1983) reported

    So @SkyHelpTeam came to install sky today at my house as a new customer, yet they’re not allowed in the house.... so why did they book me in? Oh, BT are here now to install the broadband... and they can come in, and finished the job.

  • TheRanter2012 TheRanter2012🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@TheRanter2012) reported

    @IanCrocker1 Thing is, If you really don't think your displaying any bias or deliberately targeting Morelos then you should at least listen to your audience because they think you do. Unless of course, you don't care about viewing figures? Doubling down isn't a good look either. @SkySports

  • AzharMa15573508 Azhar Mahmood (@AzharMa15573508) reported

    @SkyHelpTeam Bracknell Sky Broadband keeps going off today, numerous issues

  • OX26Runner 🏃🏽🏳️‍🌈🇪🇺🏳️‍⚧️💙 (@OX26Runner) reported

    @SkyHelpTeam Connection seems to be ok now, I spoke to someone in Customer Services who said there wasn’t an issue but my local FB group page has a lot of people raising the same issue so clearly there was an outage!!!

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported

    @SkyHelpTeam What a joke and awful service!

  • CGawman Chris Gawman (@CGawman) reported

    @SkyUK internet down again, what a surprise this is

  • coopsieyid Coopsie (@coopsieyid) reported from Penzance, England

    @SkySportsNews @SkySports what ******** do vegans, or what your (so called) presenters had for lunch, have to do with deadline day? Talk about scraping the bottom of the barrel when it comes to filling air time 🙄

  • WLWJACOBS OLI ?? (@WLWJACOBS) reported

    @SkyHelpTeam can you fix your **** internet please i have bed wars to play.

  • LMarieFahey LMarieFahey (@LMarieFahey) reported

    @SkyHelpTeam @SkyUK why when you ring sky can you not get through to anyone! 4 days without broadband. Paying for a service we can’t use. Can’t homeschool.Can someone please get back to me as this is quite frankly ridiculous now.

  • AnnaMJames75 Anna Maria James (@AnnaMJames75) reported

    @SkyHelpTeam please answer this? My broadband speed is over 100mbps and that's distributed across the devices connected to the router? I've switched off every device connected other than my phone! Yet my internet is still running slow, I've turn the route on and off also?