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Sky outages and service status in Prestonpans, Scotland

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Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Prestonpans, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 14, 11:59 AM GMT+1.
  • 46% Internet (46%)
  • 31% Wi-fi (31%)
  • 15% TV (15%)
  • 8% Phone (8%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Musselburgh, and Dalkeith.

CityProblem TypeReport Time
Edinburgh Wi-fi 22 hours ago
Edinburgh Phone 22 hours ago
Edinburgh Internet 2 days ago
Edinburgh Internet 2 days ago
Musselburgh TV 4 days ago
Edinburgh TV 14 days ago

Nearby cities with recent reports

Edinburgh

4 recent signals

22 hours ago
Musselburgh

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • Fionahunter15
    Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland

    @SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account

  • kp71
    KP (@kp71) reported from Edinburgh, Scotland

    @SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.

  • edinbos
    Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys, is there an outage issue in Eh26 ??

  • Glam_Rach
    Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia One of your site engineers has turned up at her house. She has also emailed a complaint. Best of all @SkyUK have stepped in and retrieved her charity number for her.... Ridiculous it took your rival to help

  • lizzlevalente
    Lisanne Valente (@lizzlevalente) reported from Edinburgh, Scotland

    @SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!

  • mazzamac1969
    Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.

  • JackCuthill
    Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JackCuthill) reported from Edinburgh, Scotland

    @SkyHelpTeam my Sky Q box keeps disconnecting from my Wifi. It's happening multiple times daily. Nothing else loses signal just Sky box.

  • pdoodle
    Paula Westaby (@pdoodle) reported from Gorebridge, Scotland

    @SkyHelpTeam No I am a Sky Mobile customer

  • SusanSmask
    SFerrol (@SusanSmask) reported from Edinburgh, Scotland

    @SkyUK worst customer service ever. And not willing to put me through to a manager.

  • architectjj
    John Jeffery (@architectjj) reported from Edinburgh, Scotland

    @SkySports The cat will just expect this level of service next time

  • Junkenstein72
    Steve Passmoor (@Junkenstein72) reported from Edinburgh, Scotland

    ******* hell man, calm down Merson, Morrison, Mackie, Dawson, it's like a pissed argument at 11pm FFS #skysports #soccerspecial

  • cb222016
    CB (@cb222016) reported from Edinburgh, Scotland

    @SkyHelpTeam @T_27_2 Done that, no issues showing

  • itsmecraigyc
    Craig Cunningham (@itsmecraigyc) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    @SkyHelpTeam That’s almost £72 versus buying it direct from Disney for £49.99. I asked if I could buy direct and still sign in like Netflix or Spotify and watch it on my A boxes but that’s not been answered in your reply.

  • edinbos
    Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?

  • auldreekie69
    Robert Hartley (@auldreekie69) reported from Newbattle, Scotland

    @SkyHelpTeam is there an internet issue at EH223FQ

  • _UmerTahir_
    Umer Tahir (@_UmerTahir_) reported from Inveresk, Scotland

    @SkyHelpTeam By support, you mean read through the online “help” pages or long forums created by existing sky customers?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • OEvbade35657
    Levite (@OEvbade35657) reported

    @UnitedStandMUFC @SkySports Wrong decision, this club is just going in circles,performance and tactics has been awful I hope carrick prove me wrong

  • stmajoraa
    St.MAJORA (@stmajoraa) reported

    @SkySports You keep saying this **** over and over. It seems you are using it to farm views !

  • klseymanuel
    Loo (@klseymanuel) reported

    @SkySportsNews @SkySports Damn

  • KIFFC1879
    K (@KIFFC1879) reported

    @owlsmad3 @SkySports When he’s paired with Nev it’s just awful. Looks like a maths teacher

  • LordBonSnatch
    Millwall Geeza (@LordBonSnatch) reported

    @SkySports Harwood Bellis is the worst type of human

  • alexmcoyss
    Alex (@alexmcoyss) reported

    @TheSpursWatch @SkySports Yeah we’re so going down

  • JDSuker
    Jaime Dodd (@JDSuker) reported

    @SkySports commentators genuinely useless, “he gets a touch on it, that might save him”, It’s called a ******* tackle you idiot!

  • WeAreCharlieUS
    WeAreCharlieUSA (@WeAreCharlieUS) reported

    @AngryBilic @SkySports That **** is so stupid, like what possible questions can you ask and expect an actual answer?

  • Denmania2008
    Denman (@Denmania2008) reported

    @KIFFC1879 @SkySports Drury is terrible!!

  • KennyGilb3rt
    Kenny G (@KennyGilb3rt) reported

    @UnitedStandMUFC @SkySports I think it's a big mistake if we hire Carrick. Yes we have been winning games but the performances have been bad