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Sky Outage Report in Prestonpans, East Lothian, Scotland

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 03/04/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Gorebridge, Kirkcaldy, Loanhead, Tranent, Dalkeith, Haddington, Penicuik and Musselburgh.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • bookmeister bookmeister he/him (@bookmeister) reported from Edinburgh, Scotland

    Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.

  • PointlessSword PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @Lperks1 @SkySports Shouldn't of been able to say anything. No managers go onto the pitch it's not done and against the rules. But klopp can get away with it. Sets a dangerous prescient, now anytime a player goes down Injured the manger can run onto the pitch and confront ref.

  • xStormxBringeRx ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    @SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬

  • kaitlyndavidsxn kaitlyn (@kaitlyndavidsxn) reported from Edinburgh, Scotland

    @SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?

  • Lynzsb Lynsey Briston (@Lynzsb) reported from Edinburgh, Scotland

    @SkyHelpTeam internet down in EH6 too, restarting didn’t resolve and looks like others are having same issues

  • xStormxBringeRx ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.

  • Normantweets Jamie Norman (@Normantweets) reported from Edinburgh, Scotland

    The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...

  • PointlessSword PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @christiano0907 @Lperks1 @SkySports Didn't say anything about what klopp said to ref that's not the point. The fact he was talking to ref AT ALL is the issue. Your missing the point entirely which isn't a surprise. He shouldn't be on the pitch it's against the rules. Refs welfare lmao. You are reaching for anything

  • ClaireCashBack Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland

    @SkyHelpTeam Help Sky! Is there issues in EH11. WIF is down.

  • MoBoDrums Maurice Brown (@MoBoDrums) reported from Edinburgh, Scotland

    Anyone else having issues with the Sky Go app on @SkyUK

  • PointlessSword PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @AndyHoughton_82 @SkySports Spot on. It sets a dangerous prescient now. Anytime a player goes down injured managers can run on and confront the ref. They shouldn't be in field of play. So ridiculously wrong.

  • kennymack07 Kenny MacKenzie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kennymack07) reported from Edinburgh, Scotland

    @SkySports This is really poor. How dare that golfer hit a ball so close to where the couple were walking their dog.

  • architectjj John Jeffery (@architectjj) reported from Edinburgh, Scotland

    @SkySports The cat will just expect this level of service next time

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    Sky Broadband down in Edinburgh EH11 - please get us back online ASAP @SkyHelpTeam

  • AndyNic9 Andy Nicol (@AndyNic9) reported from Edinburgh, Scotland

    ….and back to this American bollox!!😱 Really poor @SkySports and not sure why??? #RyderCup

  • goldchain_flu NicoleFiona (@goldchain_flu) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there, I need some help with my bill but cannot call , what can I do?

  • depeche2 ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????

  • HoodBroxi68 Evelyn Hood (@HoodBroxi68) reported from Burntisland, Scotland

    @SkyUK are there issues with internet mines more off than it’s on at the moment?

  • maryjanesdesk Avantika (@maryjanesdesk) reported from Edinburgh, Scotland

    @SkyHelpTeam have just lost my internet. In the EH3 area. Seems like you're having issues in Edinburgh?

  • Graemereaper Ricky Goold 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Graemereaper) reported from Edinburgh, Scotland

    No, Martin Tyler. He didn't "just about make it back for the game" because he actually *did* make it back. Where did this stupid "just about" thing come from? It's massively annoying. Stop it. #SkySports #NEWTOT

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Kjoe0722 Kenny (@Kjoe0722) reported

    @MU19_97 @Relaxed101 @SkySports Ahh my bad

  • EX_CHE_STAFF ExChelseaStaff (@EX_CHE_STAFF) reported

    @SkySports The worst thing is, the more big companies are talking about it the more it happens. They’re idiotic kids who see they get attention so do it again

  • JackTheHat11 Miss A (@JackTheHat11) reported

    @SkyHelpTeam Twice today that is. This is the third day they’ve been booked to come. First engineer swore and told me that he wasn’t getting up a pole. It’s frustrating and my daughter is now looking to cancel with you guys. Shame.

  • luisajmiller10 Luis (@luisajmiller10) reported

    @SkyHelpTeam I'm in a contract that started only recently and now my subscription is going up by £5 a month. If i cancel sky altogether i would have to pay exit fees so how can you justify price increases mid contract?? I'll be calling to cancel. Disgraceful.

  • oh_myglob_ dani (@oh_myglob_) reported

    @SkyHelpTeam @SkyUK switch to fibre yday, 4techs 1engineer says they cant fix til Mon No prob I can deal with polite ppl. Phone skymob for data &flat out refuse to help 5years customer fibre & 2mobile devises and Sabrina the manager from service team refusing to even speak to me

  • oh_myglob_ dani (@oh_myglob_) reported

    @SkyHelpTeam So I’m left without internet for 4&half days and there is no data you can offer. I’m working from home and completely cut off from working having to take unpaid days off for this interruption and there is genuinely nothing you can do to help?

  • Datan57813566 Ali (@Datan57813566) reported

    @scheeza @callum010101 @SkySports Support your local club instead of coming to big teams like United, ******* Plastic.

  • shilpat14 s_491 (@shilpat14) reported

    @SkyHelpTeam I’ve run the tests and it says there are no known issues in the area, please assist?

  • harry_main02 yung lean sucks at rocket league (@harry_main02) reported

    @SkyHelpTeam my sky q hub router has an orange light under internet and I’ve tried everything including resetting the router and reconnecting the power and nothing seems to work. I’m in Coventry and there seemed to be an issue earlier in the day but mine isn’t fixed. Any help?

  • Smcc87 Smcc87 (@Smcc87) reported

    @SkyHelpTeam I’ve tried a few decided with the same issue- I’ll keep trying