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Sky outages and service status in Prestonpans, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • 43% Internet (43%)
  • 36% TV (36%)
  • 21% Wi-fi (21%)

The latest reports from users having issues in Prestonpans come from postal codes EH32 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at Sky

Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Tranent, Prestonpans, Kirkcaldy, Dalkeith, and Musselburgh.

CityProblem TypeReport Time
Edinburgh Internet 10 days ago
Edinburgh TV 11 days ago
Edinburgh Wi-fi 11 days ago
Tranent Internet 11 days ago
Edinburgh Internet 14 days ago
Edinburgh TV 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • ben_cole90
    Juanjo #KroenkeOut (@ben_cole90) reported from Edinburgh, Scotland

    @mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments

  • dittywilliam2
    dittywilliam2 (@dittywilliam2) reported from Dalkeith, Scotland

    @SkySports In Scotland St Mirren and Celtic weren’t allowed to cancel the game even though St Mirren had only 4 first team playing the other 7+ reserves!! St Mirren played a brilliant game and managed a 0-0 draw!! I’ll never understand SPFL powers that he’s thinking or deduction!

  • GaryBuglass
    Gary Buglass (@GaryBuglass) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there is there a signal issue in the EH5 area? My sky box just says "initialising" and I have no access to any channels, or catch up. WiFi seems to be OK though.

  • Roy_Isserlis
    iRoy. (There's somebody wrong on the internet.) (@Roy_Isserlis) reported from Ormiston, Scotland

    @SkyHelpTeam Did that. Noticed signal is doing from 1 to no bars and back. Never had bad signal here before This happened first in Haddington 6 miles away today, then same back home in Eh35

  • bookmeister
    bookmeister he/him (@bookmeister) reported from Edinburgh, Scotland

    Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.

  • auldreekie69
    Robert Hartley (@auldreekie69) reported from Newbattle, Scotland

    @SkyHelpTeam is there an internet issue at EH223FQ

  • MrMattDonlan
    Matt Donlan (@MrMattDonlan) reported from Edinburgh, Scotland

    @CraigCraigsmith @Thedouglout79 @LiamWinstanley3 @SkyUK Most entertaining game I’ve seen in years was this/last season. Hibs v Hamilton. Accies 2-0 down with 10 men (no pissing about with two bookings, this was a proper red) came back to 2-2, missed a penalty and Hibs won it in stoppage time. Played at 150mph - marvellous fun.

  • bunsen1978
    William (@bunsen1978) reported from Edinburgh, Scotland

    @stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?

  • ClaireCashBack
    Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland

    @SkyHelpTeam Help Sky! Is there issues in EH11. WIF is down.

  • JamieDoc12
    Jamie Docherty (@JamieDoc12) reported from Edinburgh, Scotland

    @SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.

  • PointlessSword
    PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @A01Mark @smalltrend @SkySports They could just stand there and not boo. They could jump up and down. They could put their hands on their hearts they could do some gesture which isn't abusive but no they choose to boo. They are booing people protesting. End of. Not acceptable.

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?

  • alanjrobertson
    Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!

  • xStormxBringeRx
    ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.

  • owenwilliam99
    Owen (@owenwilliam99) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?

  • xStormxBringeRx
    ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    @SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬

  • dizzy291073
    Rachel Marr 🌸 (@dizzy291073) reported from Prestonpans, Scotland

    @SkyHelpTeam We are still experiencing problems with broadband & sky downloading. Switching router on/off doesn’t fix it either. #sky #skybroadband #helpfixit

  • celticjohn67
    John Connell (@celticjohn67) reported from Kirkcaldy, Scotland

    @SkyUK AVENUE 5 absolute drivel, worst programme I’ve seen sky make

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LamineYamal10Fc
    Lamine Yamal Nassraoui Ebana (@LamineYamal10Fc) reported

    @David6015357827 @theMadridZone @SkySports Never seen a worse selling club

  • DopeFlowKemo
    Dope Flow Ke'Mo (@DopeFlowKemo) reported

    @SkySports Another idiot.

  • Oluwa_Idol
    Akeem Uzamot (@Oluwa_Idol) reported

    WTF is all these? Because clubs or skysports did graphic design or admins trying to Bants? We beat spurs home and away and took 4pts from Liverpool. What has all of these got to do with what's happening? 🤔

  • LS6Owl
    Ben 🦉 (@LS6Owl) reported

    Absolutely zero consideration for the fans. Seriously, who ******** plays a league game on a Thursday night? First home game and a Yorkshire derby for this is ***************. At least move it a weekend when most fans are able to travel. @SkySports get in the bin. #SWFC

  • PaulThomasp12
    Paul (@PaulThomasp12) reported

    @SkySports why is that crap on sky sports+ rated than the us seniors open golf ?

  • L_S_Hemming
    liam samuel hemming (@L_S_Hemming) reported

    @SkySports what's your views on this Paraguay vs France game? Not being being funny but its absolutely disgusting behaviour from Paraguay, embarrassing. At this point they are just trying to injure players and cause trouble, so unprofessional

  • MrChrisTaps
    Chris Taps (@MrChrisTaps) reported

    @SkySports Yeah people don’t have jobs honest, ******’ idiot.

  • BIueCoOut
    #BluecoOut (@BIueCoOut) reported

    We're not even on the official skysports graphic too? Good lord, seems like no one gives a **** about that pathetic soulless private equity 'football club'

  • BookofAEGIS
    BookofAEGIS (@BookofAEGIS) reported

    I don't know why Villa (#avfc) fans have only just realized how much of a rage-baiting prick this fella is? If you think this shits bad? Look at the state of his TikTok & YouTube accounts, the fact he's associated with @SkySports is enough to cancel your subscription.

  • d196325
    Daa (@d196325) reported

    @KurtJohansson_ @SkySports We were never paying that for a 6 goal a season forward. Ipswich over the last 24 months have broke the bank.