Sky

Sky Outage Report in Prestonpans, East Lothian, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 01/30/2026 10:20

January 30: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Tranent, Dalkeith, Haddington, Penicuik, Musselburgh, Prestonpans and Kirkcaldy.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh TV
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomEdinburgh TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • ben_cole90 juanjo (@ben_cole90) reported from Edinburgh, Scotland

    @LUFCSmith25 @seanybizzle @SkySports Who is awful

  • dundee8cologne1 Gerard Boyd (@dundee8cologne1) reported from Edinburgh, Scotland

    @KBG1888 @BBCSportScot @ScottishFA Much the same in Skysports today. They couldnt believe the Ryan Jack incident was only a yellow. Everyone of them saw it as a clear red.

  • jcombe2 joyce combe 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jcombe2) reported from Edinburgh, Scotland

    My broadband is down, please can u fix it as soon as possible. I can't watch TV or listen to music. I cannot wait for couple of days .@SkyHelpTeam #skybroadbandisdown

  • PointlessSword PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @qprtv @SkySports No. Didn't like him. But again all your tiny brain cell can comprehend is nonces and **** football. Did you just out yourself as a *****. Oh I think you did.

  • jo31070 Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SianElin_PT @SkyUK Took me months to cancel, only when I started on here finally got any contact at all. Thankfully now sky free & my broadband is way faster for a fraction of their charges 🥳

  • ben_cole90 juanjo (@ben_cole90) reported from Edinburgh, Scotland

    @Slaughter23_ @Paulmccann91 @SkySports The 22 unbeaten run we were very lucky. Played terribly pretty much every week. The road to the europa league final was very flattering and we were awful in the final. Being good at europa league isn’t the level I want to be at. He’s a cup manager. Villarreal won’t be in Europe

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either

  • _UmerTahir_ Umer Tahir (@_UmerTahir_) reported from Inveresk, Scotland

    @SkyHelpTeam By support, you mean read through the online “help” pages or long forums created by existing sky customers?

  • davidtaylor57 david taylor (@davidtaylor57) reported from Cockenzie, Scotland

    @SkyHelpTeam Not working!!!!

  • cb222016 CB (@cb222016) reported from Edinburgh, Scotland

    @SkyHelpTeam @T_27_2 Done that, no issues showing

  • iain4546 Dub (@iain4546) reported from Edinburgh, Scotland

    @SkyUK If the internet goes down I suppose that's the customer goosed?

  • SanjieB Angie Ball (@SanjieB) reported from Edinburgh, Scotland

    @SkyHelpTeam I’ve been trying to find information on how I upgrade and get the double data deal as a current customer. Your website has nothing about this for current customers. I tried to call your CS but they guy instead of just answering me was trying to force me to sign up.

  • iain4546 Dub (@iain4546) reported from Edinburgh, Scotland

    "The moon came down to earth one day to see up close what had been so far" (and in doing so caused tsunamis that wiped almost everyone from off the face of the planet). FFS @SkyUK what a completely nonsensical advert.

  • nocomment041009 ajaK analA (@nocomment041009) reported from Edinburgh, Scotland

    @SkyUK broadband not working this morning and been told internal issue? Also been told engineer can’t come out until 22nd June 😳 we work from home, my kids use internet for school work, surely you can do better than that?

  • K8WANE Kate Wane (@K8WANE) reported from Edinburgh, Scotland

    Hi @SkyHelpTeam are you aware of any issues in the EH12 area of Edinburgh? Not been able to get a satellite signal yet today. I've followed the help guide online but not luck. Don't want to call out an engineer yet, just in case there's local issues. Thanks.

  • Junkenstein72 Steve Passmoor (@Junkenstein72) reported from Edinburgh, Scotland

    ******* hell man, calm down Merson, Morrison, Mackie, Dawson, it's like a pissed argument at 11pm FFS #skysports #soccerspecial

  • jcombe2 joyce combe 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jcombe2) reported from Edinburgh, Scotland

    @SkyHelpTeam my broadband is down. I can't do without it for a week or so as I can't watch TV or listen to music without broadband. Hope I get a discount 4r loss of service today. What's the point of me going on annual leave and I can't watch TV etc.

  • Roy_Isserlis iRoy. (There's somebody wrong on the internet.) (@Roy_Isserlis) reported from Ormiston, Scotland

    @SkyHelpTeam Did that. Noticed signal is doing from 1 to no bars and back. Never had bad signal here before This happened first in Haddington 6 miles away today, then same back home in Eh35

  • RobertGlen3 Robert Glen (@RobertGlen3) reported from Cockenzie, Scotland

    @SkyHelpTeam Hi folks, I still have a problem contacting a known number. If they call me, I receive it ok. It appears on 1471 but if I try to return the call (press 3) I get "this number doesn't exist". Thoughts?

  • jcombe2 joyce combe 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jcombe2) reported from Edinburgh, Scotland

    @skyhelpteam my broadband is down please can u fix this as soon as possible as unable to watch tv or listen to music without it and can't wait 4r days without it.i'm in Edinburgh #skybroadband

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • NutsTug Tug Nuts (@NutsTug) reported

    @SkySports Dropping down leagues like a ******’s knickers

  • ADAMArchitectUK Adam (@ADAMArchitectUK) reported

    @SkySports what is going on with @SoccerAM signal!?!

  • samsamsaml Sam (@samsamsaml) reported

    @SkyHelpTeam Hi - I’d really like some confirmation on this. Can somebody please investigate and email me confirmation so I have it in writing. Otherwise I can just see this becoming a nasty issue down the line. Thanks

  • ZainabZaeemS Zainab Zaeem-Sattar (@ZainabZaeemS) reported

    @SkyHelpTeam Our internet has been down all morning (LE5 area), do you know that the issue is and how long it’ll take to resolve??

  • LizTuk Liz Thompson (@LizTuk) reported

    @SkyHelpTeam my broadband has been down for about 3 hours now, it seems to happen regularly can you tell me when it will be fixed?

  • Mollie_Marie97 Mollie (@Mollie_Marie97) reported

    @SkyHelpTeam I was but it cut off. And the automated system did not recognize I was saying broadband issue.

  • Randyoooooooo Randy (@Randyoooooooo) reported

    @sirvincenta @Oddworld5 @SkySports Never once cried about it. Never once said he isn't doing the right thing by reporting it. Never once said it's okay because it's normal. You're creating all of these accusations out of thin air

  • RickiJDanks ℝ𝕚𝕔𝕜𝕚𝕁𝔻𝕒𝕟𝕜𝕤 (@RickiJDanks) reported

    @SkyUK Credit where credit’s due — had an ongoing broadband issue due to corroded cabling, and you and @OpenreachHelp @WeAreOpenreach worked together to solve it. I’ve got amazing internet again now. Whoop. Thanks!

  • LizTuk Liz Thompson (@LizTuk) reported

    @SkyHelpTeam Yes I've done all that, it says there is an outage in my area, but I wondered when it will be back?

  • TeddyPalmer67 Edward Palmer (@TeddyPalmer67) reported

    @SkyHelpTeam Power and WiFi lights green, Internet light amber. Tried all diagnostics and getting nowhere. Now being told I can't sign in to check connection as "access denied from this server". Please advise.