Sky Outage Report in Prestonpans, East Lothian, Scotland
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Gorebridge, Kirkcaldy and Loanhead.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
TV | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
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Lisanne Valente
(@lizzlevalente) reported
from
Edinburgh, Scotland
@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!
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Adam Mitchell
(@adam8mitchell) reported
from
Edinburgh, Scotland
@James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!
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bookmeister he/him
(@bookmeister) reported
from
Edinburgh, Scotland
Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.
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Julia ッ
(@MellowScotJulia) reported
from
Edinburgh, Scotland
@SkyHelpTeam Also not working on 503 either
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ian
(@xStormxBringeRx) reported
from
Edinburgh, Scotland
@SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬
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ian
(@xStormxBringeRx) reported
from
Edinburgh, Scotland
In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.
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Juanjo #KroenkeOut
(@ben_cole90) reported
from
Edinburgh, Scotland
@mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@A01Mark @smalltrend @SkySports They could just stand there and not boo. They could jump up and down. They could put their hands on their hearts they could do some gesture which isn't abusive but no they choose to boo. They are booing people protesting. End of. Not acceptable.
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Paula Westaby
(@pdoodle) reported
from
Gorebridge, Scotland
@SkyHelpTeam No I am a Sky Mobile customer
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kaitlyn
(@kaitlyndavidsxn) reported
from
Edinburgh, Scotland
@SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
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Maurice Brown
(@MoBoDrums) reported
from
Edinburgh, Scotland
Anyone else having issues with the Sky Go app on @SkyUK
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Craig Simpson
(@simy_cs) reported
from
Kirkcaldy, Scotland
@krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical
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Graeme Brown
(@Graemeo26) reported
from
Edinburgh, Scotland
Again @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
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John Jeffery
(@architectjj) reported
from
Edinburgh, Scotland
@SkySports The cat will just expect this level of service next time
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????
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Sarah Watt
(@SarahWatt13) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Aileen
(@85_Aileen) reported
@SkyUK been waiting in a 10 minute queue for 55 mins and counting!! I just need to replace my faulty remote. Now I think I'll just cancel my subscription. So disappointing
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Graham W McNeil Coyle
(@Pirate1877) reported
@SkySports This is hardly explosive.. Pogba never said a bad word about Mourinho just explained they are different despite the questions pushing for more. The game has changed and as much as Jose has made mistakes, the players dont help themselves. Jose was still successful at United
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Stacey Wright
(@wright_stacey1) reported
@SkyHelpTeam Gave up after an hour. Redialled and now it’s been an further 20 minutes after being transferred by another adviser. Is this a ploy for me to hang up and forget the issue?
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Lenny💚🇮🇪🍀
(@Lenny84808442) reported
@SkySports David haye smoking again what next does he say when AJ loses blame it on a broken toe like he did considering he Ducked fury twice
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Nigel Craft
(@CraftyNigel) reported
@SkyHelpTeam thought I’d see what sky F1 would cost me as I enjoy F1 but seems very harsh that I can get all the sports channels for £25 a month but if I just want sky F1 it’s £18 , Im a vip diamond customer but doesn’t seem like it’s worth being very loyal for those prices 😢
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Hazard😥
(@cfckevs) reported
@SkySports All that to come back down again. Cba with Norwich, boring team
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Pitchside HD
(@pitchsidehd) reported
@SkySports People need to just stop replying to **** like this... Even if your tweeting to mock sky for putting this out, your still giving them what they won’t... no replies would hit harder than telling them how you feel about them for tweeting it.
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Sarah Bui
(@buisarah23) reported
@SkyUK Worst customer experience ever. SO hard to talk to a human.
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Nick Lockyer
(@NickLockyer) reported
@Ofcom @SkyHelpTeam Thanks @Ofcom just learning about how to escalate an unsatisfactory complaint resolution from Sky, as that does fall under your remit right?
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MUFC 🔴 FAMILY
(@_MUFC_Family) reported
@Afrikurz @SkySports Jose rejected PSG? What kind of idiot are you?