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Sky outages and service status in Prestonpans, Scotland

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Prestonpans, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Phone.
  • The most recent signal from this area was received Aug 26, 10:24 PM GMT+1.
  • 26% TV (26%)
  • 22% Internet (22%)
  • 22% Phone (22%)
  • 17% Wi-fi (17%)
  • 9% E-mail (9%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Prestonpans come from postal codes EH32 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Haddington, Kirkcaldy, Prestonpans, Dalkeith, and Loanhead.

CityProblem TypeReport Time
Edinburgh TV 17 hours ago
Haddington TV 2 days ago
Edinburgh Phone 3 days ago
Edinburgh Internet 9 days ago
Edinburgh Internet 11 days ago
Edinburgh E-mail 13 days ago

Nearby cities with recent reports

Edinburgh

3 recent signals

17 hours ago
Haddington

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • Noosh1977
    Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    @SkyHelpTeam We know there is an issue with connection to our property. The OpenReach engineer identified a fault 4m from our house, exactly where @CityFibre were digging.

  • WadeGTaylor
    Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    @SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!

  • MoBoDrums
    Maurice Brown (@MoBoDrums) reported from Edinburgh, Scotland

    Anyone else having issues with the Sky Go app on @SkyUK

  • cb222016
    CB (@cb222016) reported from Edinburgh, Scotland

    @SkyHelpTeam @T_27_2 Done that, no issues showing

  • Glam_Rach
    Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing

  • Graemeo26
    Graeme Brown (@Graemeo26) reported from Edinburgh, Scotland

    Again @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???

  • SusanSmask
    SFerrol (@SusanSmask) reported from Edinburgh, Scotland

    @SkyUK worst customer service ever. And not willing to put me through to a manager.

  • ggg1970
    Gary Gray (@ggg1970) reported from Edinburgh, Scotland

    @SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?

  • dizzy291073
    Rachel Marr 🌸 (@dizzy291073) reported from Prestonpans, Scotland

    @SkyHelpTeam We are still experiencing problems with broadband & sky downloading. Switching router on/off doesn’t fix it either. #sky #skybroadband #helpfixit

  • AngelaS09
    AngelaS (@AngelaS09) reported from Edinburgh, Scotland

    @SkyHelpTeam I am a key worker I’m a charge nurse in nhs, I’m being billed for a service I’m not getting! Actually quite angry at that!!

  • jcombe2
    joyce combe 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jcombe2) reported from Edinburgh, Scotland

    My broadband is down, please can u fix it as soon as possible. I can't watch TV or listen to music. I cannot wait for couple of days .@SkyHelpTeam #skybroadbandisdown

  • nocomment041009
    ajaK analA (@nocomment041009) reported from Edinburgh, Scotland

    @SkyUK broadband not working this morning and been told internal issue? Also been told engineer can’t come out until 22nd June 😳 we work from home, my kids use internet for school work, surely you can do better than that?

  • Darrenrose7Rose
    Darren Rose (@Darrenrose7Rose) reported from Burntisland, Scotland

    @SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product

  • Glam_Rach
    Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia One of your site engineers has turned up at her house. She has also emailed a complaint. Best of all @SkyUK have stepped in and retrieved her charity number for her.... Ridiculous it took your rival to help

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????

  • MargaritaAliT
    Alison Templeton (@MargaritaAliT) reported from Edinburgh, Scotland

    @karen_hauer @SkyUK You Tube worked great today guys👌🏼, food shop arrived half hour early, poor guy when I said oh no, am gonna miss #CardioKE 🎤💦, (he knows I love him)😅. Choons especially uplifting 🙌🏻 and positive today✊🏼🥰 #OldSkool Great FUN workout! 🙏🏼 Xx #ThingsCanOnlyGetBetter @DavidPWebb

  • pauloneil1874
    Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?

  • michellec79
    Michelle (@michellec79) reported from Inveresk, Scotland

    @cityrobbo @SkySports When you put it that way it's not as bad!!!

  • simy_cs
    Craig Simpson (@simy_cs) reported from Kirkcaldy, Scotland

    @krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical

  • ashleighlsX
    -Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland

    @SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • 1962KI1892
    1962KI (@1962KI1892) reported

    @DanLang12 @SkySports All the commentators have been so bad recently, ignore Newcastle and just talk about whoever we are playing.

  • Sm16Mason
    Ste mason lfc unbearable red 20 times champions.. (@Sm16Mason) reported

    @IRVCHESTER @SkySports One of your players went down during the injury time

  • utdjjjj
    j (@utdjjjj) reported

    i can’t believe this was a real headline my God. did this while comfortably making team of the year in one of the worst utd teams ever. @SkySports you will suffer for your crimes one day

  • gton64
    Syd Boggle🇮🇱🇮🇱🇮🇱 (@gton64) reported

    WTF? So far three women and one male. Is this a joke? #nfolee @SkySports

  • Pleyndamour
    Mark F (@Pleyndamour) reported

    @clintmarcel @SkySports Mine is fine. Did it by going to tv guide, down to sports, scroll down to EFL South, then across to the game

  • RebelCockneyE3
    The Rebellious Cockney ♀️ (@RebelCockneyE3) reported

    @SkyUK Lose money! You cannot expect someone to wait 5/6 days without necessary broadband. Absolutely no help to get through this period was offered. Your service and customer service is appalling!

  • bobozile77
    Sibo (@bobozile77) reported

    @SkyHelpTeam @stevenmortimer_ I had a engineer come to fix my internet and TV connection,he fixed the problem but decided to add Sky sports on my account and extended my TV subscription till 2028 without my permission,what a disgrace!

  • MaxwellDerek
    Deeko (@MaxwellDerek) reported

    @SkyUK terrible customer service. Outage in my area (G72) and my broadband not working since Friday 21st August, still not back up and running. When I phone to ask when it will be sorted, the call handlers are not interested and only want to upgrade my tv/broadband package.

  • BLD93
    Barry Davies (@BLD93) reported

    @Sacha_Lord One of the biggest problems is the ridiculous amount of money @SkySports and @TNTSportsBR charge. Pubs in my area are being charged in excess of £900 per month for both channels. That needs to be capped for a start off.

  • AnuariZuberi
    Anuary (@AnuariZuberi) reported

    @SkySports I will never move on