Sky Outage Report in Prestonpans, East Lothian, Scotland
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Tranent, Dalkeith, Haddington, Penicuik, Musselburgh, Prestonpans and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
TV | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Geo Dev
(@GeoDev7) reported
from
Edinburgh, Scotland
@jeffkimberpoker @SkySports They are bang out of order , should be able to give us refunds no problem. Email or a text link 😡
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Alison Templeton
(@MargaritaAliT) reported
from
Edinburgh, Scotland
@karen_hauer @SkyUK You Tube worked great today guys👌🏼, food shop arrived half hour early, poor guy when I said oh no, am gonna miss #CardioKE 🎤💦, (he knows I love him)😅. Choons especially uplifting 🙌🏻 and positive today✊🏼🥰 #OldSkool Great FUN workout! 🙏🏼 Xx #ThingsCanOnlyGetBetter @DavidPWebb
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Trevor Cowin
(@trevorcowin) reported
from
Edinburgh, Scotland
@SkyUK signal is absolutely shite as per..
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Grubby
(@ElliotGrubb) reported
from
Musselburgh, Scotland
@SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?
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Wade Taylor
(@WadeGTaylor) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!
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Debs Anderson
(@debs_anderson42) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine
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Peter STEVENSON
(@percivalpete75) reported
from
Kirkcaldy, Scotland
@SkySports WTF! That's gotta be a record?
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Michelle
(@michellec79) reported
from
Inveresk, Scotland
@cityrobbo @SkySports When you put it that way it's not as bad!!!
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Fiona hunter
(@Fionahunter15) reported
from
Burntisland, Scotland
@SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later
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Alan Duncan
(@aland_10) reported
from
Edinburgh, Scotland
Morning @Carra23 don’t know why it has come to me at 6am but I was thinking a decent #CarraChallenge would be best 11 players from countries that have never won the WorldCup. A 4-3-3 and only 1 player from any country @SkySports #CarraChallenge will get my team up later.
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Alan Robertson
(@alanjrobertson) reported
from
Edinburgh, Scotland
@SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!
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Greg.
(@starkedinburgh) reported
from
Edinburgh, Scotland
@EdinburghRugby @Rorysuzz @hamishwatson7 @SkySports Not bad. No way that CJ is out playing Jamie Richie at 6. Boy doesn't know how to stay on his feet. We are in a good place. #AsOne #AlwaysEdinburgh
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Gordon Burrows
(@gordon_burrows) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?
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KP
(@kp71) reported
from
Edinburgh, Scotland
@SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.
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john ross
(@johnross77) reported
from
Tranent, Scotland
@bugsy_7 @SkySports Drive down to Goswick GC 50mins for me
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AngelaS
(@AngelaS09) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am a key worker I’m a charge nurse in nhs, I’m being billed for a service I’m not getting! Actually quite angry at that!!
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Darren Rose
(@Darrenrose7Rose) reported
from
Burntisland, Scotland
@SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product
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Matt Donlan
(@MrMattDonlan) reported
from
Edinburgh, Scotland
@CraigCraigsmith @Thedouglout79 @LiamWinstanley3 @SkyUK Most entertaining game I’ve seen in years was this/last season. Hibs v Hamilton. Accies 2-0 down with 10 men (no pissing about with two bookings, this was a proper red) came back to 2-2, missed a penalty and Hibs won it in stoppage time. Played at 150mph - marvellous fun.
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Craig Cunningham
(@itsmecraigyc) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.
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Rosaleen Shaw
(@RosaleenShaw) reported
from
Edinburgh, Scotland
@SkyHelpTeam trying to upgrade broadband and getting no response- please help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Patches 24
(@24_Patches) reported
@SkyHelpTeam Thanks DF. I’ve rang 3x in the past 15 mins only to be sent SMSs each time and the link then telling me to ring the same number. This is not working.
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Julie Ellmore
(@julieellmore) reported
@SkyHelpTeam no broadband. Can’t check on app. My 4g is rubbish and won’t load. Said outage but can’t go any further
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Anna Kotsonouris
(@annakotsonouris) reported
@SkyHelpTeam Yes we have, it’s satellite disruption. He’s calling from a phone service you provide and should be able to identify him from. It’s overly complicated and not user friendly it’s feel like you want your customers to just hang up!
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Anna Kotsonouris
(@annakotsonouris) reported
@SkyHelpTeam you have no understanding for your elderly customers who don’t have mobile phones or the last 2 digits of their bank accounts to hand! My father in law is 90 stuck in the house with poor Tv signal and cannot get help from you over the phone, appallingly service
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Carl Malkin 💙
(@CarlMalkin6) reported
@jacquep @SkyHelpTeam My brother has Sky TV and broadband, it seemed like it had to be reset regularly. 1st year in my flat, Post Office broadband as the cheapest. Terrible service, dropped out daily, slowed to dial up speeds, constantly resetting laptop or printer. Zoom meetings a nightmare.
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Donna Venman
(@Donnav28) reported
@SkyHelpTeam is there internet connection issues in Glasgow today? Been without broadband for over 30mins
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Neil Meredith 🦁
(@themezza) reported
@SkyUK @SkyHelpTeam broadband and skyq is terrible 🤬🤬 what's the point of having a box upstairs if you can't get a picture because the Internet is rubbish. I live in 2 bed house not a mansion, you should expect to get a picture in the room above the router #disappointed #sky
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Jack
(@jackpv544) reported
@SkyHelpTeam I just tried (again) and it couldn’t connect to the diagnostics because the WiFi was down
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Màz É Mbè öffícæl
(@MbeMaz) reported
@SkySports Oh not too bad but thank God he will be in action again..missing him already
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Neil Meredith 🦁
(@themezza) reported
@SkyHelpTeam The broadband is OK and for some reason the picture and signal to the box upstairs is terrible. You can't even watch anything with it stopping or buffering. We have the top sky broadband aswell