Sky outages and service status in Prestonpans, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 13, 8:36 PM GMT+1.
- Internet (44%)
- Wi-fi (31%)
- TV (25%)
The latest reports from users having issues in Prestonpans come from postal codes EH32 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent Sky outage reports came from the following cities: Prestonpans, Edinburgh, Kirkcaldy, Dalkeith, and Musselburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Prestonpans
|
TV | 2 days ago |
|
Edinburgh
|
Wi-fi | 5 days ago |
|
Edinburgh
|
TV | 6 days ago |
|
Edinburgh
|
Internet | 7 days ago |
|
Edinburgh
|
Wi-fi | 12 days ago |
|
Edinburgh
|
TV | 14 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Angie Ball (@SanjieB) reported from Edinburgh, Scotland@SkyHelpTeam Iโve been trying to find information on how I upgrade and get the double data deal as a current customer. Your website has nothing about this for current customers. I tried to call your CS but they guy instead of just answering me was trying to force me to sign up.
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๐น๐๐๐. ๐ฐ (@John_ArmstrongZ) reported from Edinburgh, Scotland@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and Iโve tried all fixed as chatted through with telephone responder.
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โถ๏ธ๐ผ๐ผ (@depeche2) reported from Edinburgh, Scotland@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
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joyce combe ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@jcombe2) reported from Edinburgh, Scotland@skyhelpteam my broadband is down please can u fix this as soon as possible as unable to watch tv or listen to music without it and can't wait 4r days without it.i'm in Edinburgh #skybroadband
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Rachel Marr ๐ธ (@dizzy291073) reported from Prestonpans, Scotland@SkyHelpTeam We are still experiencing problems with broadband & sky downloading. Switching router on/off doesnโt fix it either. #sky #skybroadband #helpfixit
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Jo Parker #SCO ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@jo31070) reported from Edinburgh, Scotland@SianElin_PT @SkyUK Took me months to cancel, only when I started on here finally got any contact at all. Thankfully now sky free & my broadband is way faster for a fraction of their charges ๐ฅณ
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Brooke Hobbs (@Brooke_Hobbsxo) reported from Edinburgh, Scotland@SkyHelpTeam our internetโs been down for over an hour nearly, any idea why?
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Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland@SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later
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Gary Buglass (@GaryBuglass) reported from Edinburgh, Scotland@SkyHelpTeam hi there is there a signal issue in the EH5 area? My sky box just says "initialising" and I have no access to any channels, or catch up. WiFi seems to be OK though.
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SFerrol (@SusanSmask) reported from Edinburgh, Scotland@SkyUK worst customer service ever. And not willing to put me through to a manager.
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Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and canโt get an engineer until next week!! Not great. I will be seeking compensation.
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โถ๏ธ๐ผ๐ผ (@depeche2) reported from Edinburgh, ScotlandHey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
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Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland@SkyHelpTeam Broadband down in Midlothian any idea when itโll be up running?
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Alison Templeton (@MargaritaAliT) reported from Edinburgh, Scotland@karen_hauer @SkyUK You Tube worked great today guys๐๐ผ, food shop arrived half hour early, poor guy when I said oh no, am gonna miss #CardioKE ๐ค๐ฆ, (he knows I love him)๐ . Choons especially uplifting ๐๐ป and positive todayโ๐ผ๐ฅฐ #OldSkool Great FUN workout! ๐๐ผ Xx #ThingsCanOnlyGetBetter @DavidPWebb
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juanjo (@ben_cole90) reported from Edinburgh, Scotland@LUFCSmith25 @seanybizzle @SkySports Who is awful
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Anouska Curzon (@Noosh1977) reported from Edinburgh, ScotlandIs my @SkyUK broadband down because @CityFibre are tearing lumps out the pavement outside my house? Anyone else in Edinburgh having the same issues?
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AngelaS (@AngelaS09) reported from Edinburgh, Scotland@SkyHelpTeam I am a key worker Iโm a charge nurse in nhs, Iโm being billed for a service Iโm not getting! Actually quite angry at that!!
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Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland@SkyHelpTeam Internet down, any idea when itโll be back on?
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Paul Heron (@APaulHeron) reported from Edinburgh, Scotland@SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so itโs not just my reception.
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Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland@SkyHelpTeam Iโm working from home but have intermittent broadband. Iโve tried everything online but it is not working. Iโm not able to get through to your call centre. Is there anything which can be done to escalate this?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Bev (@bevjones55) reported@SkyHelpTeam @SkyHelpTeam I have an open complaint (Ref: KMM78061770V53871L0KM) because an advisor ghosted a promised callback. Your team texted me a link to log in, but I'm locked out of my account. I work in a hospital with NO breaks and cannot take calls. Please DM me
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RJSPORTS (@rjsports1) reported@wiganrlfans Gutted they never showed this on @SkySports before the @Super League game
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Jordan (@JordanWebber96) reported@_SCFCBEN @onlyswanss @SkySports Why not? Could be a good route for us to go down. Knows our club very well. Weโve had some poor sporting directors, but I think he would be a good fit here in that role.
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๐๐๐๐ซ๐ซ๐ช๐๐๐๐ค ๐พ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@shaz_england) reported@SkySports How rude are that group not to walk around them. They're clearly doing a piece to camera. They're showing themselves up to be arseholes
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Tomyy (@UTDTomyy) reported@SkySports @SkyFootball They can never After what ATM did to Madrid? That humiliation
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Todd (@toddmcaleer) reported@Zuffa_Boxing @SkySports @paramountplus You gotta fix the feed on the paramount app. Sound randomly drops out, itโll lose connection. These are issues that exclusive to Zuffa boxing events. Doesnโt happen with the ufc feeds
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Loko (@Loko_Mexakin) reported@Zuffa_Boxing @SkySports @paramountplus All damage only to make $30,000 lol
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Kirsty (@kirstyannex) reported@SkyUK is anyone around that can help, we changed to sky about a week ago and can't seem to get the second puck working. It worked fine until about 2 nights ago. Tried resetting it, tried changing hdmi cables, and a factory reset but nothing. Might go back to virgin
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Darren omalley (@darrenO83) reported@SkyUK customer service is terrible. Spoke to someone who couldn't understand that i have been billed fir something I shouldn't have. Im not asking much am I if I want someone to have a decent grasp of the English language?
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ๆใฎ็็ (@yueno687681) reported@Zuffa_Boxing @SkySports @paramountplus Fell asleep watching this ****