Sky Outage Report in Prestonpans, East Lothian, Scotland
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (50%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Gorebridge, Penicuik, Dalkeith, Kirkcaldy, Prestonpans, Tranent, Loanhead, Bonnyrigg, Burntisland, Musselburgh and Longniddry.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Gary Buglass (@GaryBuglass) reported from Edinburgh, Scotland
@SkyHelpTeam hi there is there a signal issue in the EH5 area? My sky box just says "initialising" and I have no access to any channels, or catch up. WiFi seems to be OK though.
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Jill Robb (@jill_r_robb) reported from Edinburgh, Scotland
@SkyHelpTeam are there issues with #skyglass Playlists - no programmes of this type available All ok via catch-up channels directly
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joyce combe 🏴 (@jcombe2) reported from Edinburgh, Scotland
@SkyHelpTeam my broadband is down. I can't do without it for a week or so as I can't watch TV or listen to music without broadband. Hope I get a discount 4r loss of service today. What's the point of me going on annual leave and I can't watch TV etc.
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joyce combe 🏴 (@jcombe2) reported from Edinburgh, Scotland
My broadband is down, please can u fix it as soon as possible. I can't watch TV or listen to music. I cannot wait for couple of days .@SkyHelpTeam #skybroadbandisdown
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joyce combe 🏴 (@jcombe2) reported from Edinburgh, Scotland
@skyhelpteam my broadband is down please can u fix this as soon as possible as unable to watch tv or listen to music without it and can't wait 4r days without it.i'm in Edinburgh #skybroadband
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iRoy. (There's somebody wrong on the internet.) (@Roy_Isserlis) reported from Ormiston, Scotland
@SkyHelpTeam Did that. Noticed signal is doing from 1 to no bars and back. Never had bad signal here before This happened first in Haddington 6 miles away today, then same back home in Eh35
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Gerard Boyd (@dundee8cologne1) reported from Edinburgh, Scotland
@KBG1888 @BBCSportScot @ScottishFA Much the same in Skysports today. They couldnt believe the Ryan Jack incident was only a yellow. Everyone of them saw it as a clear red.
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Kate Wane (@K8WANE) reported from Edinburgh, Scotland
Hi @SkyHelpTeam are you aware of any issues in the EH12 area of Edinburgh? Not been able to get a satellite signal yet today. I've followed the help guide online but not luck. Don't want to call out an engineer yet, just in case there's local issues. Thanks.
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Robert Glen (@RobertGlen3) reported from Cockenzie, Scotland
@SkyHelpTeam Hi folks, I still have a problem contacting a known number. If they call me, I receive it ok. It appears on 1471 but if I try to return the call (press 3) I get "this number doesn't exist". Thoughts?
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Umer Tahir (@_UmerTahir_) reported from Inveresk, Scotland
@SkyHelpTeam By support, you mean read through the online “help” pages or long forums created by existing sky customers?
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david taylor (@davidtaylor57) reported from Cockenzie, Scotland
@SkyHelpTeam Not working!!!!
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CB (@cb222016) reported from Edinburgh, Scotland
@SkyHelpTeam @T_27_2 Done that, no issues showing
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Dub (@iain4546) reported from Edinburgh, Scotland
"The moon came down to earth one day to see up close what had been so far" (and in doing so caused tsunamis that wiped almost everyone from off the face of the planet). FFS @SkyUK what a completely nonsensical advert.
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Angie Ball (@SanjieB) reported from Edinburgh, Scotland
@SkyHelpTeam I’ve been trying to find information on how I upgrade and get the double data deal as a current customer. Your website has nothing about this for current customers. I tried to call your CS but they guy instead of just answering me was trying to force me to sign up.
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Jo Parker #SCO 🏴 (@jo31070) reported from Edinburgh, Scotland
@SianElin_PT @SkyUK Took me months to cancel, only when I started on here finally got any contact at all. Thankfully now sky free & my broadband is way faster for a fraction of their charges 🥳
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juanjo (@ben_cole90) reported from Edinburgh, Scotland
@LUFCSmith25 @seanybizzle @SkySports Who is awful
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Dub (@iain4546) reported from Edinburgh, Scotland
@SkyUK If the internet goes down I suppose that's the customer goosed?
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ajaK analA (@nocomment041009) reported from Edinburgh, Scotland
@SkyUK broadband not working this morning and been told internal issue? Also been told engineer can’t come out until 22nd June 😳 we work from home, my kids use internet for school work, surely you can do better than that?
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland
@SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either
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juanjo (@ben_cole90) reported from Edinburgh, Scotland
@Slaughter23_ @Paulmccann91 @SkySports The 22 unbeaten run we were very lucky. Played terribly pretty much every week. The road to the europa league final was very flattering and we were awful in the final. Being good at europa league isn’t the level I want to be at. He’s a cup manager. Villarreal won’t be in Europe
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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William Turner (@JJRCC1) reported
@SkyUK I pay you about a million quid a month including other apps. I'm living in poverty due to this. Why can't I watch **** without having to sign in. Get ******.
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🇺🇦 Cromwell 💯🏆🏆🏆 🐐🎾🇨🇭👑 #RF103 #bel21ve (@Cromwell_MM) reported
@SkySports New Zealand What are you doing with #Wimbledon coverage this year taking @ESPNSprts crap feed? One channel American centric. Show Alcaraz rd 2 when losing games/sets leave for Jarry/Fonseca as Carlos is winning a set. Biased?
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Fiona duddy (@DuddyFiona) reported
@SkyHelpTeam I have done this, been onto your colleague and now my sky mini also is not working and no broadband
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The Real JR 2 (@AlexPow61685172) reported
@SkyUK @SkyHelpTeam Wifi down in my house since morning. Tried all the resets - still not working Engineer appointment booked ( Open Reach) no one working over the weekend! Earliest it will be fixed is end of the day Monday 😡😤
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stanfred14 (@stanfred14) reported
@CrouchHillN4 @SkySports Hard to believe he is giving a talking part. I bet the Munich defender with his leg broken tonight would prefer padel
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Tracey Naughton (@TraceyNaughton7) reported
@SkySports why do you keep Putting rugby league on sky sports then red button it’s garbage always freezes on the missed 20 minutes of tonight game due to this it’s crap
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Steve Dresser (@dresserman) reported
@SkyHelpTeam Hi Sky, I have just checked and we returned a number of pieces of equipment in OCTOBER last year that you charged us for, and we have never had the refund?
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Patrick Moore (@patrick41116180) reported
@lionsofficial @SkySports **** game. No pace in the ball. Backs doing lots of intricate passing, at a slow jog. Huw Jones took the ball at pace and was straight through for a try - that was the only decent move of the match. Farrell’s game plan is too complicated for the players to get in time
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Rob H (@toprob243) reported
@Arsenalnewschan @SkySports Never deal with these c****
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Juls the Harridan🕯️🇺🇦 🕯️ (@Jorekai) reported
@SkyHelpTeam - how do I cancel my account... I know I hae to speak to someone but I cannot see a phone number to call anywhere.