Sky outages and service status in Prestonpans, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 22, 9:15 AM GMT+1.
- Internet (56%)
- Wi-fi (25%)
- TV (13%)
- E-mail (6%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Sky
Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, and Dalkeith.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 2 days ago |
|
Edinburgh
|
Wi-fi | 4 days ago |
|
Edinburgh
|
Internet | 8 days ago |
|
Edinburgh
|
TV | 10 days ago |
|
Edinburgh
|
Wi-fi | 17 days ago |
|
Edinburgh
|
Wi-fi | 17 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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William (@bunsen1978) reported from Edinburgh, Scotland@stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.
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Stevie frimpong (@StevenFairlie) reported from Edinburgh, Scotland@Krobertson5808 @SkySports Ah ok. Never seen that! 😩
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Stefan Sladek (@stefansladek) reported from Edinburgh, Scotland@SkyHelpTeam I agree a resolution with your customer relations team for your issue and then now find out you’re not following through on this. What’s their number. This is a joke
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Julia ッ (@MellowScotJulia) reported from Edinburgh, Scotland@SkyHelpTeam Also not working on 503 either
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Wade Taylor (@WadeGTaylor) reported from Edinburgh, ScotlandNice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....
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Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland@SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.
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Paula Westaby (@pdoodle) reported from Gorebridge, Scotland@SkyHelpTeam No I am a Sky Mobile customer
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Paul Heron (@APaulHeron) reported from Edinburgh, Scotland@SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?
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Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland@SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?
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Debs Anderson (@debs_anderson42) reported from Edinburgh, Scotland@SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine
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Adam Mitchell (@adam8mitchell) reported from Edinburgh, Scotland@James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!
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Craig Simpson (@simy_cs) reported from Kirkcaldy, Scotland@krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical
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-Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
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kaitlyn (@kaitlyndavidsxn) reported from Edinburgh, Scotland@SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either
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Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland@SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later
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Ian Fieldhouse (@ianfieldhouse) reported from Edinburgh, ScotlandWell this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam
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Rosaleen Shaw (@RosaleenShaw) reported from Edinburgh, Scotland@SkyHelpTeam trying to upgrade broadband and getting no response- please help
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Anouska Curzon (@Noosh1977) reported from Edinburgh, ScotlandIs my @SkyUK broadband down because @CityFibre are tearing lumps out the pavement outside my house? Anyone else in Edinburgh having the same issues?
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Craig Cunningham (@itsmecraigyc) reported from Edinburgh, Scotland@SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MrAdamD (@AdamTwoStrings) reported@SkyUK Maybe the worst company I've ever had to deal with. Sending sales people to houses and initiating contracts on the doorstep with no agreement. Disgraceful. Trying to contact customer service is even worse
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Lee Manton (Λη Μαντον) (@mantonl) reported@tina0402x @SkyUK VirginMedia are good when you’re a new customer, I’ve been with them since they took over NTL but once your contract is up, that’s when it turns into a nightmare. They don’t give a toss about existing customers. Every renewal is a fight & their offshore teams are useless.
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richard dawson (@rjbdawson) reported@OliviaD150 @jammierooroo @SkyUK The law has altered on cancelling adirect debit, you can now cancel it via your bank. You no longer need the recipient of the DD to cancel it.
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Grapeape (@maraboustork1) reported@jammierooroo @SkyUK BT pulled similar **** with my elderly mum, they persuaded her she needed their WiFi net stuff at 40 quid extra a month. It's meant so you can get a signal 50 metres away in your summer house or similar, she lives in a one bedroom sheltered housing flat.
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Mel (@DelanceyUK) reported@jammierooroo @SkyUK You'll get the Sky TV automated twitter account response in a minute. Telling you they don't do customer support here. Not sure what their point is honestly.
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Sim Talks Tennis 🎾🙂↔️🎤 (@SimTalksTelly) reportedThe fact that @SkySports @skytv hasn’t got a series link for the #PremierLeagueofDarts doesn’t make any sense and they need to fix it once and for all! Also losing links when the channel changes! Ridiculous in big 2026!
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𝑪𝒉𝒂𝒎𝒑𝒊𝒐𝒏 𝒐𝒇 𝒕𝒉𝒆 𝑾𝒐𝒓𝒍𝒅 (@LekanAkinyemi01) reported@SkySports Are you afraid to tell Chelsea fans the real issues? You know the truth, just wont spill it! The rumors are true, the medical team chooses the players to play
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Kcworld (@kcworldsports) reported@Chels_HQ @SkySports They will never ask you
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sergio chipolina (@sergiochipolina) reportedSkysports saying sporting leadership are meeting to discuss not only what ******** happened last night against Brighton but past results and how to fix it, good luck with that Rosenior needs to be sacked immediately enough is enough it's embarrassing no spirit passion desire.
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Scoob20_ (@scoob20_) reported@jammierooroo @SkyUK And to make matters even worse @SkyUK will up the prices mid-contract by around 10% every year so it will be a lot more than £170/m by the end. Good luck trying to speak to anyone there. Unless you choose the option to cancel you’re just left at the mercy of their chatbot.