Sky outages and service status in Prestonpans, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 9 outage signals in the last 24 hours around Prestonpans, including 9 direct reports.
- The most common problems reported in this area mention Wi-fi, TV, and Phone.
- The most recent signal from this area was received Aug 14, 8:39 AM GMT+1.
- Wi-fi (22%)
- TV (22%)
- Phone (22%)
- Internet (17%)
- E-mail (11%)
- Total Blackout (6%)
The latest reports from users having issues in Prestonpans come from postal codes EH32 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Kirkcaldy, Prestonpans, Dalkeith, Haddington, Loanhead, and Tranent.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
9 hours ago | |
|
Edinburgh
|
Phone | 21 hours ago |
|
Edinburgh
|
TV | 21 hours ago |
|
Edinburgh
|
21 hours ago | |
|
Edinburgh
|
Wi-fi | 22 hours ago |
|
Kirkcaldy
|
Phone | 22 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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john ross (@johnross77) reported from Tranent, Scotland@bugsy_7 @SkySports Drive down to Goswick GC 50mins for me
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AngelaS (@AngelaS09) reported from Edinburgh, Scotland@SkyHelpTeam I am a key worker I’m a charge nurse in nhs, I’m being billed for a service I’m not getting! Actually quite angry at that!!
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Rosaleen Shaw (@RosaleenShaw) reported from Edinburgh, Scotland@SkyHelpTeam trying to upgrade broadband and getting no response- please help
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Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland@SkyHelpTeam Help Sky! Is there issues in EH11. WIF is down.
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Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland@SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.
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John Jeffery (@architectjj) reported from Edinburgh, Scotland@SkySports The cat will just expect this level of service next time
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Paul Heron (@APaulHeron) reported from Edinburgh, Scotland@SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.
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Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland@SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing
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Kenny MacKenzie 🏴 (@kennymack07) reported from Edinburgh, Scotland@SkySports This is really poor. How dare that golfer hit a ball so close to where the couple were walking their dog.
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Dub (@iain4546) reported from Edinburgh, Scotland@SkyUK If the internet goes down I suppose that's the customer goosed?
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kaitlyn (@kaitlyndavidsxn) reported from Edinburgh, Scotland@SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?
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juanjo (@ben_cole90) reported from Edinburgh, Scotland@Slaughter23_ @Paulmccann91 @SkySports The 22 unbeaten run we were very lucky. Played terribly pretty much every week. The road to the europa league final was very flattering and we were awful in the final. Being good at europa league isn’t the level I want to be at. He’s a cup manager. Villarreal won’t be in Europe
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Jane Darkes (@janeOfArk) reported from Edinburgh, Scotland@SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me
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Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland@SkyHelpTeam We know there is an issue with connection to our property. The OpenReach engineer identified a fault 4m from our house, exactly where @CityFibre were digging.
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-Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
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𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
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Sam Bryce (@CaptainBryce) reported from Edinburgh, Scotland@GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker
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Andy Nicol (@AndyNic9) reported from Edinburgh, Scotland….and back to this American bollox!!😱 Really poor @SkySports and not sure why??? #RyderCup
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PointlessSword (@PointlessSword) reported from Edinburgh, Scotland@qprtv @SkySports No. Didn't like him. But again all your tiny brain cell can comprehend is nonces and **** football. Did you just out yourself as a *****. Oh I think you did.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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STEVE WILLIAMS (@JarheadSteve) reported@Wakey1234 @SkyHelpTeam Have exactly same problem!
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sbreame (@sbreame) reported@cxdi55 @skytv @SkyHelpTeam I switched to new provider as moving house - When I went to cancel with Sky they offered to drop my bill from £46 a month to £31. They will offer you a better deal when you say you want to leave.
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Alastair Thomson (@FinanceDirCFO) reportedAlso every single AI customer service experience is unremittingly awful. Looking at @British_Airways and @SkyUK just in the last few days as world-class examples of this phenomenon... Badly designed, painful, unhelpful, circular processes that only make problems worse.
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#BINIxSB19 BINIxSB19 BINIxSB19 (@BINIxSB19) reportedHello anyone experiencing issues with @SkyUK Sky UK? My phone is not able to make calls or receive calls any solution regarding this? #Uk #Ireland
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The Real Lee Burridge (@leeburridge) reported@SkyHelpTeam Haha even their help team has abandoned their customers.
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Richy (@MTFC_RIch) reported@cxdi55 @skytv @SkyHelpTeam Over the years I stayed with Virgin. BB only - £70/m(1gb). Changed to YouFibre 2 yrs ago now, again 1gb, halved cost to £39. Just had a call to renew, it’s now £30! They said bcos im a loyal customer! Not heard that before 👏 Fire stick and BB. Cheaper by more than 50%
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Stevø (@_Steve_B_) reported@cxdi55 @skytv @SkyHelpTeam They are a joke. I was also a platinum customer, but cancelled this week and told them to stick it. Funny how they came up with better deals as soon as I asked to cancel! Too late, I’m done being robbed.
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Emry's Toy Soldier (@EmrysToySoldier) reported@cxdi55 @skytv @SkyHelpTeam Can't wait for my renewal to come end of the year, leaving instantly save me as I can then cancel bbc licence too. Plus there customer service is dire now.
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Oscar (@Oscarsaurus) reported@cxdi55 @skytv @SkyHelpTeam I had the same problem and spent about 2 hours on live chat with them because I'm a stubborn ***. Got them to reduce the price to what it would be for a new customer by telling them that if they didn't honour the price I would be switching providers immediately.
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ER but not the Queen (@iluvbatfink) reported@stephenmcginn @SkyHelpTeam It's gone terrible hasn't it! I get 'Emergency Calls Only' pretty much every evening! 🙄