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Sky Outage Report in Prestonpans, East Lothian, Scotland

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Gorebridge, and Kirkcaldy.

CityProblem TypeReport Time
Edinburgh Wi-fi 14 hours ago
Edinburgh Wi-fi 16 hours ago
Edinburgh Internet 2 days ago
Edinburgh Internet 5 days ago
Edinburgh E-mail 6 days ago
Edinburgh Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • Leebo_OM
    Lee Hewat (@Leebo_OM) reported from Edinburgh, Scotland

    @shewat24 @SkyHelpTeam Just some free movies from Sky Store sis 😊 Nothing big but they were quick in dealing with my problem and admitted it was their error!

  • accountantfaith
    Faith Simpson BA FCCA (@accountantfaith) reported from Edinburgh, Scotland

    So @SkyUK having cancelled plan and given 31 days notice that we were told by you, You now send a threatening message to either pay more or reinstate package. Shocking service. #badservice

  • Graemeo26
    Graeme Brown (@Graemeo26) reported from Edinburgh, Scotland

    @SkyHelpTeam is there not a 24 hours number to contact as none of my services are working at all. Contacting the service provider is impossible to fix all 3 services which I pay monthly for 80mbps and hardly get 50mbps. Clearly an issue any solutions since can’t contact via phone

  • homerastra
    paul benstead (@homerastra) reported from Edinburgh, Scotland

    what a **** but I sometimes feel like that I usually watch @SkySports and often downgraded to @btsportfootball and have to listen to the utter shit your bang average pundits serve up #LCFC

  • thompsonneil15
    Neil Thompson (@thompsonneil15) reported from Edinburgh, Scotland

    About time McGregor was punished for his stupid antics. Gets away with this kind of behaviour all to often. #RangersFC #Hibs #SkySports #spl

  • mastermc0
    Grant (@mastermc0) reported from Edinburgh, Scotland

    Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!

  • MikeGoodman3
    Michael Goodman (@MikeGoodman3) reported from Edinburgh, Scotland

    @SkyUK Will SKY give me a reduction on my monthly payments as every time I put Sky News on its the same shit repeated

  • Glam_Rach
    Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    Honest to goodness... My mum has @NOWTV and no issues. We have Sky Q at 10 x the price and its a useless hot mess @SkyUK.... Come on guys its overpriced crap

  • TheNeilAppleton
    Neil Appleton (@TheNeilAppleton) reported from Edinburgh, Scotland

    @Jode1975 @TheAgileShark @SkyHelpTeam The very reason we ditched @SkyUK & wouldn’t return. Most content is available through other sources, cheaper & delivered with better service.

  • RadicalSheep
    Ian Campbell Foster (@RadicalSheep) reported from Edinburgh, Scotland

    @virginmedia Yes, there's been a fault for 24 hours that your engineers are 'still working hard to correct'. Over 24 hours! Hopeless. Leaving @SkyUK was the worst decision ever.

  • Toolbag4
    Darren Rintoul (@Toolbag4) reported from Edinburgh, Scotland

    Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.

  • gavinp95
    Gavin Penn (@gavinp95) reported from Kirkcaldy, Scotland

    Never seen anything like that in my life #CHEMCI @SkySports

  • bfinlay0212
    Bryan Finlay BEM  (@bfinlay0212) reported from Penicuik, Scotland

    1st time I have had poor customer service from @SkyUK what has happened

  • judy2k
    Judy2k (@judy2k) reported from Bonnyrigg, Scotland

    @rawkode @SkyUK Oh you'll get MUCH more than that. I've never been so harassed as when I dropped @SkyUK. It goes on for months, by mail, text, mobile and landline calls. (And we didn't terminate our contract early).

  • SunterAndrew
    Andrew Sunter (@SunterAndrew) reported from Edinburgh, Scotland

    @SkyHelpTeam I'm in Fife and my broadband has been down since Sunday. BT engineer changed the phone line yesterday but it's made sod all difference

  • accountantfaith
    Faith Simpson BA FCCA (@accountantfaith) reported from Edinburgh, Scotland

    Absolutely shocking @SkyUK when give 31 days notice and you accept you now want to charge us further for more nonsense. Appalling and shocking #service #badservice . Sort it out and don’t charge us unnecessary fees when gave correct notice.

  • Seaholmbb
    Seaholm (@Seaholmbb) reported from North Berwick, Scotland

    @SkyUK still waiting for a phone call from customer service...unbelievable unreliable service ... vip customer !!!!

  • JackCuthill
    Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JackCuthill) reported from Edinburgh, Scotland

    @SkyUK I had downgrade today sadly but the customer service was straight forward no trying push sales. Excellent service

  • alexish78
    Alexis (@alexish78) reported from Musselburgh, Scotland

    Send help boyfriend is making me have a conversation about moving from @bt_uk broadband to @SkyUK broadband. It’s too hard to change :(

  • JoanMcAlpine
    Joan McAlpine (@JoanMcAlpine) reported from Edinburgh, Scotland

    @SkyHelpTeam @SkyUK I will, but that does not help other customers who get two pre recorded messages, first saying wait time is one hour, then another saying 20 minutes. Pre-record suggests this is delibrate tactic, not because of a one off busy period.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KirstyAnkers
    Kirsty Ankers (@KirstyAnkers) reported

    @SkyHelpTeam go do I go about putting in a complaint about the customer service operator on a phone call?

  • DStructUK
    DStruct (@DStructUK) reported

    @SkyHelpTeam I upgraded my mums older non UHD Sky Q box to a new Sky Q UHD box. Received it today and it doesnt work? After the "Hello" - Your box will be a couple of minutes etc screen... red light stays on and blue Q pulses... indefinitely... never comes on?! Dead Box?!

  • 8gzd8k76nM
    Paul (@8gzd8k76nM) reported

    @gcalderheed @SkyHelpTeam I mean it could be for any number of issues your vague question doesn’t really help

  • Chrisbricklaye1
    Chris Forrester (@Chrisbricklaye1) reported

    @GNev2 Gary Neville shouldn't be anywhere near footballs future! @SkySports are panicking as they know ppl are cancelling their subscriptions due his awful biased opinions and unenthusiastic monotonous commentary. (Be more like @Carra23 )

  • twentynine12
    Ben (@twentynine12) reported

    @SkyHelpTeam discovery+ Aus Open stream for Andy Murray not working on Sky Stream. Other matches stream fine.

  • Paulette_Weekes
    Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

  • msmith0489
    Mark 🎥🎮 💙 (@msmith0489) reported

    @SkyUK Only for new customers though BT is cheaper and offering better speeds, so I'm off to them. See ya never

  • LancsIron
    Lancsiron (@LancsIron) reported

    @thumpermaxie @SkySportsNews We are a non league club now. Even if we had been in league two @SkySports wouldn't be interested. It may have something to do with the silly money they pay the Premier League and the realisation it is destroying clubs lower down the pyramid

  • brookes99
    Scott Brookes (@brookes99) reported

    @SkyHelpTeam sky Q voice command not working, have followed all steps according to website and still no luck. When I try the 1 and 3 setting it always comes back unsuccessful please see picture

  • FleekCouch
    Dazzy Bobbler (@FleekCouch) reported

    @aboutceltic @SkySports Decent fee. We got him for buttons and made a profit and had a good years service from him. Best of luck to him.