Sky Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Loanhead, Gorebridge, Tranent, Dalkeith, Haddington, Penicuik, Musselburgh, Prestonpans and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Loanhead |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Judy2k
(@judy2k) reported
from
Bonnyrigg, Scotland
@rawkode @SkyUK Oh you'll get MUCH more than that. I've never been so harassed as when I dropped @SkyUK. It goes on for months, by mail, text, mobile and landline calls. (And we didn't terminate our contract early).
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steven sneddon🏴
(@StevenSneddon3) reported
from
Edinburgh, Scotland
@SkyHelpTeam @SkyUK any issues with broadband in ky12 9ed area of Dunfermline
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Alexis
(@alexish78) reported
from
Musselburgh, Scotland
Send help boyfriend is making me have a conversation about moving from @bt_uk broadband to @SkyUK broadband. It’s too hard to change :(
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Joan McAlpine
(@JoanMcAlpine) reported
from
Edinburgh, Scotland
@SkyHelpTeam @SkyUK I will, but that does not help other customers who get two pre recorded messages, first saying wait time is one hour, then another saying 20 minutes. Pre-record suggests this is delibrate tactic, not because of a one off busy period.
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Ian Campbell Foster
(@RadicalSheep) reported
from
Edinburgh, Scotland
@virginmedia Yes, there's been a fault for 24 hours that your engineers are 'still working hard to correct'. Over 24 hours! Hopeless. Leaving @SkyUK was the worst decision ever.
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Darren Rintoul
(@Toolbag4) reported
from
Edinburgh, Scotland
Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.
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Steve Evans
(@_Just_Steve_) reported
from
Edinburgh, Scotland
I have tried to cancel @LFCTV for 3 months now. On line you get a message saying they can’t do it right now and you call @SkyUK and they tell you it will be a 20 minute wait. It’s a con stay away from it. @SkyHelpTeam
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Grant
(@mastermc0) reported
from
Edinburgh, Scotland
Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!
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Seaholm
(@Seaholmbb) reported
from
North Berwick, Scotland
@SkyUK still waiting for a phone call from customer service...unbelievable unreliable service ... vip customer !!!!
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Andrew Sunter
(@SunterAndrew) reported
from
Edinburgh, Scotland
@SkyHelpTeam I'm in Fife and my broadband has been down since Sunday. BT engineer changed the phone line yesterday but it's made sod all difference
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Michael Goodman
(@MikeGoodman3) reported
from
Edinburgh, Scotland
@SkyUK Will SKY give me a reduction on my monthly payments as every time I put Sky News on its the same shit repeated
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john micheal foley
(@johnmichealfol1) reported
from
Edinburgh, Scotland
@SkyCricket @SkySports Unlucky you lot are has been England 🏴 are crap never win anything it’s a tough life
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Steve Evans
(@_Just_Steve_) reported
from
Edinburgh, Scotland
@SkyHelpTeam No, I couldn’t wait 20 minutes. I’ll try at a quieter time but that is another month passed. Every time I’ve tried to cancel on line I get that same message.
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Bryan Finlay BEM
(@bfinlay0212) reported
from
Penicuik, Scotland
1st time I have had poor customer service from @SkyUK what has happened
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Richard
(@rik3sxty) reported
from
Edinburgh, Scotland
@andygoldstein05 @SkySports new tv show at the mo - How to solve a problem like United !! 😂
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Neil Thompson
(@thompsonneil15) reported
from
Edinburgh, Scotland
About time McGregor was punished for his stupid antics. Gets away with this kind of behaviour all to often. #RangersFC #Hibs #SkySports #spl
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Graeme Brown
(@Graemeo26) reported
from
Edinburgh, Scotland
@SkyHelpTeam is there not a 24 hours number to contact as none of my services are working at all. Contacting the service provider is impossible to fix all 3 services which I pay monthly for 80mbps and hardly get 50mbps. Clearly an issue any solutions since can’t contact via phone
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Faith Simpson BA FCCA
(@accountantfaith) reported
from
Edinburgh, Scotland
Absolutely shocking @SkyUK when give 31 days notice and you accept you now want to charge us further for more nonsense. Appalling and shocking #service #badservice . Sort it out and don’t charge us unnecessary fees when gave correct notice.
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Faith Simpson BA FCCA
(@accountantfaith) reported
from
Edinburgh, Scotland
So @SkyUK having cancelled plan and given 31 days notice that we were told by you, You now send a threatening message to either pay more or reinstate package. Shocking service. #badservice
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Lee Hewat
(@Leebo_OM) reported
from
Edinburgh, Scotland
@shewat24 @SkyHelpTeam Just some free movies from Sky Store sis 😊 Nothing big but they were quick in dealing with my problem and admitted it was their error!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@TomYates9816) reported
@SJEthan89 @SkySports This the same jurgen Klopp that has the worlds most expensive defender and goalkeeper at the time? If anything this season has shown how average he is. Without his £80m defender you’ve been embarrassingly bad don’t compare the two
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Mr Robe
(@Mr_Robe) reported
Losing the will with @SkyUK. Had no TV for almost two weeks now. No-one owning the issue. Getting hood of anyone is a nightmare. Good news is the contracts up in a couple of months. But till then, I need this sorting @SkyHelpTeam
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GAZZAMAZZA
(@GAZZAMAZZA) reported
@cityreport_ @SkySports @GNev2 hang your head in shame
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AUGUSTUS 🔴
(@Der_Augustus) reported
But in case this is true (Again you never know with this club), Brazzo should just hand in his resignation letter and go work for Skysports.
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And
(@Virgvd4) reported
@_newslave @cityreport_ @SkySports In his third season, his worst in his first chelsea stint, missed out on the league by 6 points to United while Pep missed out by 18. Like I said recency bias, either that or you’re too young to remember.
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love laporta but it's sí al futur
(@_newslave) reported
@Virgvd4 @cityreport_ @SkySports It's too bad none of the people who actually had careers in the sport care enough to remember all of that. They're too busy watching Pep's teams play scintillating football while raking up trophies season in season out
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Mr Robe
(@Mr_Robe) reported
@SkyHelpTeam Issue is my region changed randomly. After lots of calls, texts etc. A new viewing card was dispatched. 10 days later. It’s not arrived. And I have no TV as the old card is not active. Main issue though is the amount of customer effort this is taking.
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Sagheer Osman🔰🔰
(@sagheerosman) reported
@bestcanton7 @SkySports No problem
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Ian James 🦁
(@IanJamsie) reported
@SkyHelpTeam "you have a call from your internet service provider" Robot voice. Hang up before it gets to the bit where it asks me for money, details or a redial. 5 on Friday alone. All retired mobile numbers. 07***
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Gavin Toussaint
(@toussaint_gavin) reported
@SkySports U notice how all these poor managers keep talking about process. To hide that they are not up to the task. Thomas Tuchel has come in less than 3 months and look at the level he is on with no signings. Lowering of the standards at its finest