Sky

Sky Outage Report in Prestonpans, East Lothian, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Prestonpans come from postal codes EH32.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 01/07/2026 03:40

January 07: Problems at Sky

Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Prestonpans, Kirkcaldy, Haddington, Penicuik, Tranent and Dalkeith.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • ElliotGrubb Grubby (@ElliotGrubb) reported from Musselburgh, Scotland

    @SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?

  • percivalpete75 Peter STEVENSON (@percivalpete75) reported from Kirkcaldy, Scotland

    @SkySports WTF! That's gotta be a record?

  • debs_anderson42 Debs Anderson (@debs_anderson42) reported from Edinburgh, Scotland

    @SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine

  • Darrenrose7Rose Darren Rose (@Darrenrose7Rose) reported from Burntisland, Scotland

    @SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product

  • GeoDev7 Geo Dev (@GeoDev7) reported from Edinburgh, Scotland

    @jeffkimberpoker @SkySports They are bang out of order , should be able to give us refunds no problem. Email or a text link 😡

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    @SkyHelpTeam That’s almost £72 versus buying it direct from Disney for £49.99. I asked if I could buy direct and still sign in like Netflix or Spotify and watch it on my A boxes but that’s not been answered in your reply.

  • SusanSmask SFerrol (@SusanSmask) reported from Edinburgh, Scotland

    @SkyUK worst customer service ever. And not willing to put me through to a manager.

  • MargaritaAliT Alison Templeton (@MargaritaAliT) reported from Edinburgh, Scotland

    @karen_hauer @SkyUK You Tube worked great today guys👌🏼, food shop arrived half hour early, poor guy when I said oh no, am gonna miss #CardioKE 🎤💦, (he knows I love him)😅. Choons especially uplifting 🙌🏻 and positive today✊🏼🥰 #OldSkool Great FUN workout! 🙏🏼 Xx #ThingsCanOnlyGetBetter @DavidPWebb

  • RosaleenShaw Rosaleen Shaw (@RosaleenShaw) reported from Edinburgh, Scotland

    @SkyHelpTeam trying to upgrade broadband and getting no response- please help

  • michellec79 Michelle (@michellec79) reported from Inveresk, Scotland

    @cityrobbo @SkySports When you put it that way it's not as bad!!!

  • johnross77 john ross (@johnross77) reported from Tranent, Scotland

    @bugsy_7 @SkySports Drive down to Goswick GC 50mins for me

  • Fionahunter15 Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland

    @SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later

  • alanjrobertson Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!

  • MrMattDonlan Matt Donlan (@MrMattDonlan) reported from Edinburgh, Scotland

    @CraigCraigsmith @Thedouglout79 @LiamWinstanley3 @SkyUK Most entertaining game I’ve seen in years was this/last season. Hibs v Hamilton. Accies 2-0 down with 10 men (no pissing about with two bookings, this was a proper red) came back to 2-2, missed a penalty and Hibs won it in stoppage time. Played at 150mph - marvellous fun.

  • kp71 KP (@kp71) reported from Edinburgh, Scotland

    @SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.

  • starkedinburgh Greg. (@starkedinburgh) reported from Edinburgh, Scotland

    @EdinburghRugby @Rorysuzz @hamishwatson7 @SkySports Not bad. No way that CJ is out playing Jamie Richie at 6. Boy doesn't know how to stay on his feet. We are in a good place. #AsOne #AlwaysEdinburgh

  • AngelaS09 AngelaS (@AngelaS09) reported from Edinburgh, Scotland

    @SkyHelpTeam I am a key worker I’m a charge nurse in nhs, I’m being billed for a service I’m not getting! Actually quite angry at that!!

  • trevorcowin Trevor Cowin (@trevorcowin) reported from Edinburgh, Scotland

    @SkyUK signal is absolutely shite as per..

  • itsmecraigyc Craig Cunningham (@itsmecraigyc) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.

  • aland_10 Alan Duncan (@aland_10) reported from Edinburgh, Scotland

    Morning @Carra23 don’t know why it has come to me at 6am but I was thinking a decent #CarraChallenge would be best 11 players from countries that have never won the WorldCup. A 4-3-3 and only 1 player from any country @SkySports #CarraChallenge will get my team up later.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexTomasiewicz Alex Tomasiewicz (@AlexTomasiewicz) reported

    @SkyUK why as an existing customer do I pay over £10/month more than a new customer? How does it correspond with your slogan “Where loyalty gets more rewarding”Apparently I’m a Sky VIP member and entitled to some outstanding rewards.The biggest reward would be to pay a fair price

  • Xofttam14 Matthew (@Xofttam14) reported

    @PaulLightley @SkyHelpTeam Mines gone down too, I'm in Scarborough as well

  • snowyme Maria Snow (@snowyme) reported

    @SkyHelpTeam Jason, that's not solving the problem. How come my partner has a contract with O2 and his phone works perfectly? Please confirm that my number will remain as I have had this as a business contact number for over 25 years. Your advice is so underwhelming #SkyMobile

  • minimal_pixel Calvin #BLM 🇿🇼🇬🇧 (@minimal_pixel) reported

    @SkyHelpTeam hello are there any known issues in the Staines Tw18 area? I have had no access to the internet this morning. Checked cables, unplugged replugged router, and numerous restarts. All lights are green on the router but no internet.

  • DTHB_ DowntownHowellBrown (@DTHB_) reported

    @swansforever @SkyHelpTeam Do a test on the sky app, There could be an outage in your area

  • asshole64038507 ******* (@asshole64038507) reported

    @AnfieldEdition @SkySports Nunez is by far Klopp's worst signing

  • sally_chamness Texas Chamness Massacre (@sally_chamness) reported

    @SkyHelpTeam It’s a carrier settings issue. We contacted support via phone on Saturday and are still waiting. We just get text to my husbands number saying “we are still working on your issue” but nothing is happening.

  • sam_j_watts Samantha Watts (@sam_j_watts) reported

    @SkyHelpTeam is your network down. My phone is saying no network

  • kirstymcw16 🍒 Kirsty 🍒 (@kirstymcw16) reported

    @SkyHelpTeam why is my Wi-Fi down

  • DAJOETC Daniel Jones (@DAJOETC) reported

    @SkyUK I struggle to get some programmes on sky go every week. I go to play it and I get ‘There was a problem with the service’ every time. This has become very frustrating, can you help?