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Sky outages and service status in Prestonpans, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 14, 7:20 PM GMT+1.
  • 43% Internet (43%)
  • 43% TV (43%)
  • 14% Wi-fi (14%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 21: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Haddington, Loanhead, Edinburgh, Tranent, Prestonpans, and Kirkcaldy.

CityProblem TypeReport Time
Haddington TV 7 days ago
Loanhead TV 8 days ago

Nearby cities with recent reports

Haddington

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • gordon_burrows
    Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland

    @SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????

  • Baigrie1985
    💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    Just recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam

  • PointlessSword
    PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @Lperks1 @SkySports Shouldn't of been able to say anything. No managers go onto the pitch it's not done and against the rules. But klopp can get away with it. Sets a dangerous prescient, now anytime a player goes down Injured the manger can run onto the pitch and confront ref.

  • ianfieldhouse
    Ian Fieldhouse (@ianfieldhouse) reported from Edinburgh, Scotland

    Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam

  • RosaleenShaw
    Rosaleen Shaw (@RosaleenShaw) reported from Edinburgh, Scotland

    @SkyHelpTeam trying to upgrade broadband and getting no response- please help

  • jo31070
    Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SkyHelpTeam I need someone from the UK to call me! Sat in tears after almost an hour to someone who didn't even understand why I was calling! Some way to treat vulnerable customers 😡

  • Glam_Rach
    Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing

  • PointlessSword
    PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @christiano0907 @Lperks1 @SkySports Didn't say anything about what klopp said to ref that's not the point. The fact he was talking to ref AT ALL is the issue. Your missing the point entirely which isn't a surprise. He shouldn't be on the pitch it's against the rules. Refs welfare lmao. You are reaching for anything

  • Noosh1977
    Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    @SkyHelpTeam We know there is an issue with connection to our property. The OpenReach engineer identified a fault 4m from our house, exactly where @CityFibre were digging.

  • alanjrobertson
    Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!

  • debs_anderson42
    Debs Anderson (@debs_anderson42) reported from Edinburgh, Scotland

    @SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine

  • aljawil
    Alan Williams (@aljawil) reported from Edinburgh, Scotland

    Get a @SkySports notification on my phone that the game is over before it is over on @btsportfootball - Twitter was ahead of the match all night. A bit crap that.

  • mazzamac1969
    Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.

  • Lynzsb
    Lynsey Briston (@Lynzsb) reported from Edinburgh, Scotland

    @SkyHelpTeam internet down in EH6 too, restarting didn’t resolve and looks like others are having same issues

  • Junkenstein72
    Steve Passmoor (@Junkenstein72) reported from Edinburgh, Scotland

    ******* hell man, calm down Merson, Morrison, Mackie, Dawson, it's like a pissed argument at 11pm FFS #skysports #soccerspecial

  • Baigrie1985
    💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either

  • owenwilliam99
    Owen (@owenwilliam99) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?

  • JackCuthill
    Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JackCuthill) reported from Edinburgh, Scotland

    @SkyHelpTeam my Sky Q box keeps disconnecting from my Wifi. It's happening multiple times daily. Nothing else loses signal just Sky box.

  • pauloneil1874
    Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AvisJonathan87
    Jonathan🏴󠁧󠁢󠁥󠁮󠁧󠁿🚕 (@AvisJonathan87) reported

    @Globaluncovered @SkySports I hear you. I can never b arsed to do much at all, like ever #TeamGB

  • SteveP200e
    Steve112 (@SteveP200e) reported

    @SkySports You’re a disgrace and we thought Sepp Blatter was bad. At least he did it behind closed doors.

  • TheGothhausen
    Jonathan Evans 🖤💛😺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇱 (@TheGothhausen) reported

    @SupportReformUK I would cancel my tv licence but I can’t as I need it to watch live sports on SkySports, Premier Sports, Netflix, Amazon Prime Video & Disney+

  • StreamCityTv
    StreamCityTv (@StreamCityTv) reported

    @6thumbs @joethomlinson @SkySports The point is it was a stupid tactical decision

  • joesocial001
    none of your business. (@joesocial001) reported

    @SkySports This World Cup has shown corruption in full play…..the bias toward Argentina is nearly as bad as sky sports bias toward the top 6

  • JB_Bardsley
    Jake Bardsley (@JB_Bardsley) reported

    @centredevils @TheAthleticFC Alex Scott turns down new contract via @SkySports 😳

  • DieHardGunner
    ✞ Shatterer of Lies ✞ (@DieHardGunner) reported

    @6thumbs @joethomlinson @SkySports Saka playing exponentially helps whatever tactics your employing, you are retarded Tuchel isn’t coaching club football for a reason, he’s ****

  • FillsWhales
    Phil Swales. (@FillsWhales) reported

    My contract with @SkyUK Broadband is coming to an end, and Sky want to renew it at twice the price. Obviously, that can **** off, so who should I use? I can't get full fibre in my block of flats.

  • fitzy8
    john fitzpatrick (@fitzy8) reported

    Shocking service from @DPDUkHelp44 . Waited in for my @SkyHelpTeam product to be delivered. Get message saying they have missed me . Then send a picture of a different street. Nothing they can do as driver route is pre planned.

  • LornaBulling
    Lorna Bulling (@LornaBulling) reported

    Absolutely diabolical customer service. My brother, disabled and palliative care moved home but cannot connect his router to the internet. Sky want £65 to post out a cable that should be free to paying customers! SORT IT OUT! @SkyUK