Sky outages and service status in Prestonpans, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Prestonpans, including 1 direct report.
- The most common problems reported in this area mention TV and Internet.
- The most recent signal from this area was received Aug 4, 6:08 PM GMT+1.
- TV (80%)
- Internet (20%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at Sky
Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Haddington, Loanhead, Tranent, Prestonpans, and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
TV | 23 hours ago |
|
Dalkeith
|
TV | 2 days ago |
|
Edinburgh
|
Internet | 6 days ago |
|
Haddington
|
TV | 22 days ago |
|
Loanhead
|
TV | 23 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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AngelaS (@AngelaS09) reported from Edinburgh, Scotland@SkyHelpTeam I need help I can’t get through to someone who will help they just keep trying to sell me sky Q which your engineers told me I can’t have. My multitoom box in my bedroom has stopped working
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Geo Dev (@GeoDev7) reported from Edinburgh, Scotland@jeffkimberpoker @SkySports They are bang out of order , should be able to give us refunds no problem. Email or a text link 😡
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john ross (@johnross77) reported from Tranent, Scotland@bugsy_7 @SkySports Drive down to Goswick GC 50mins for me
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Jane Darkes (@janeOfArk) reported from Edinburgh, Scotland@SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me
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▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
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Rachel Marr 🌸 (@dizzy291073) reported from Prestonpans, Scotland@SkyHelpTeam We are still experiencing problems with broadband & sky downloading. Switching router on/off doesn’t fix it either. #sky #skybroadband #helpfixit
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iRoy. (There's somebody wrong on the internet.) (@Roy_Isserlis) reported from Ormiston, Scotland@SkyHelpTeam Did that. Noticed signal is doing from 1 to no bars and back. Never had bad signal here before This happened first in Haddington 6 miles away today, then same back home in Eh35
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Paul Heron (@APaulHeron) reported from Edinburgh, Scotland@SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.
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Lynsey Briston (@Lynzsb) reported from Edinburgh, Scotland@SkyHelpTeam internet down in EH6 too, restarting didn’t resolve and looks like others are having same issues
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Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland@SkyHelpTeam Internet down, any idea when it’ll be back on?
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Paula Westaby (@pdoodle) reported from Gorebridge, Scotland@SkyHelpTeam No I am a Sky Mobile customer
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𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
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Juanjo #KroenkeOut (@ben_cole90) reported from Edinburgh, Scotland@mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments
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Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland@SkyHelpTeam Broadband down in Midlothian any idea when it’ll be up running?
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Stefan Sladek (@stefansladek) reported from Edinburgh, Scotland@SkyHelpTeam I agree a resolution with your customer relations team for your issue and then now find out you’re not following through on this. What’s their number. This is a joke
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Laura (@aberquine) reported from Edinburgh, Scotland@SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!
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Ricky Goold 🏴 🇪🇺 (@Graemereaper) reported from Edinburgh, ScotlandNo, Martin Tyler. He didn't "just about make it back for the game" because he actually *did* make it back. Where did this stupid "just about" thing come from? It's massively annoying. Stop it. #SkySports #NEWTOT
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Dub (@iain4546) reported from Edinburgh, Scotland@SkyUK If the internet goes down I suppose that's the customer goosed?
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Jack 🏴 (@JackCuthill) reported from Edinburgh, Scotland@SkyHelpTeam my Sky Q box keeps disconnecting from my Wifi. It's happening multiple times daily. Nothing else loses signal just Sky box.
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Laura (@aberquine) reported from Edinburgh, Scotland@SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Alan (@AlanAvm1502) reported@Bantamigo88 @SkyHelpTeam Sky router is ****,
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Westend_Dave (@DaveWestend) reported@SkySports Wtf kind of headline is that
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Karen Rawlings (@KarenRawlings9) reportedAbsolutely appalled by @SkyUK. My elderly parent paid £40 for TV installation, yet the engineers refused to install it and showed no interest in helping. They left an elderly customer distressed and upset. Charging for a service you don’t provide is unacceptable.
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Phil 🦷 (@Phil_Bazz) reported@fortuneshiding0 @Horny_Hammer Cant get it on sky go. You need the sky sports app and then press watch. Its stupid because it means you can only watch skysports+ on TV or mobile. Not PC or Laptop
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Sam { Web Developer } (@samCodeNg) reported@theMadridZone @SkySports One moment he’s expected to stay, the next he’s expected to leave.. this Madrid Zone doesn’t even help
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AC3 (@AustinChild3) reported@PhilipJBerry @SkySports More revenue is a bad thing?
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WatchAaron (@AaronLinstead) reportedHas anyone else been having really bad customer service from @SkyUK in the last few months? They’ve given me mixed information, false advertisement on their products and their specialists aren’t helpful at all. My Dads had issues recently too - wrong info, no applying deals etc.
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JoergWeisen (@jweisen164383) reported@SkySports Infantino’s leadership of FIFA is a nightmare for football fans. His conduct during the last World Cup, and now the plan to sell World Cup stakes to private investors, is the final straw. UEFA is right to take a stand. Football belongs to the fans. Infantino should step down.
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J D (@DNOmassive) reported@SkyHelpTeam I want to give my 31 days notice to cancel my rolling TNT sports add-on without sitting on the phone for an hour please.
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Gavin (@grs_67) reported@MillwallDan85 @SkySports I don't have a problem with them up to be honest, let's face it without Sky the game as we know it would have died a death in the early 90's