1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Sky
  6. ❯
  7. Prestonpans, Scotland
Sky

Sky Outage Report in Prestonpans, East Lothian, Scotland

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Gorebridge, Kirkcaldy, and Loanhead.

CityProblem TypeReport Time
Edinburgh Internet 17 hours ago
Edinburgh E-mail 2 days ago
Edinburgh Internet 5 days ago
Edinburgh Internet 5 days ago
Edinburgh Internet 6 days ago
Edinburgh Wi-fi 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • starkedinburgh
    Greg. (@starkedinburgh) reported from Edinburgh, Scotland

    @EdinburghRugby @Rorysuzz @hamishwatson7 @SkySports Not bad. No way that CJ is out playing Jamie Richie at 6. Boy doesn't know how to stay on his feet. We are in a good place. #AsOne #AlwaysEdinburgh

  • johnross77
    john ross (@johnross77) reported from Tranent, Scotland

    @bugsy_7 @SkySports Drive down to Goswick GC 50mins for me

  • ElliotGrubb
    Grubby (@ElliotGrubb) reported from Musselburgh, Scotland

    @SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?

  • aland_10
    Alan Duncan (@aland_10) reported from Edinburgh, Scotland

    Morning @Carra23 don’t know why it has come to me at 6am but I was thinking a decent #CarraChallenge would be best 11 players from countries that have never won the WorldCup. A 4-3-3 and only 1 player from any country @SkySports #CarraChallenge will get my team up later.

  • MrMattDonlan
    Matt Donlan (@MrMattDonlan) reported from Edinburgh, Scotland

    @CraigCraigsmith @Thedouglout79 @LiamWinstanley3 @SkyUK Most entertaining game I’ve seen in years was this/last season. Hibs v Hamilton. Accies 2-0 down with 10 men (no pissing about with two bookings, this was a proper red) came back to 2-2, missed a penalty and Hibs won it in stoppage time. Played at 150mph - marvellous fun.

  • SusanSmask
    SFerrol (@SusanSmask) reported from Edinburgh, Scotland

    @SkyUK worst customer service ever. And not willing to put me through to a manager.

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    @SkyHelpTeam That’s almost £72 versus buying it direct from Disney for £49.99. I asked if I could buy direct and still sign in like Netflix or Spotify and watch it on my A boxes but that’s not been answered in your reply.

  • Fionahunter15
    Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland

    @SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later

  • aljawil
    Alan Williams (@aljawil) reported from Edinburgh, Scotland

    Get a @SkySports notification on my phone that the game is over before it is over on @btsportfootball - Twitter was ahead of the match all night. A bit crap that.

  • MargaritaAliT
    Alison Templeton (@MargaritaAliT) reported from Edinburgh, Scotland

    @karen_hauer @SkyUK You Tube worked great today guys👌🏼, food shop arrived half hour early, poor guy when I said oh no, am gonna miss #CardioKE 🎤💦, (he knows I love him)😅. Choons especially uplifting 🙌🏻 and positive today✊🏼🥰 #OldSkool Great FUN workout! 🙏🏼 Xx #ThingsCanOnlyGetBetter @DavidPWebb

  • percivalpete75
    Peter STEVENSON (@percivalpete75) reported from Kirkcaldy, Scotland

    @SkySports WTF! That's gotta be a record?

  • Darrenrose7Rose
    Darren Rose (@Darrenrose7Rose) reported from Burntisland, Scotland

    @SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product

  • trevorcowin
    Trevor Cowin (@trevorcowin) reported from Edinburgh, Scotland

    @SkyUK signal is absolutely shite as per..

  • AngelaS09
    AngelaS (@AngelaS09) reported from Edinburgh, Scotland

    @SkyHelpTeam I am a key worker I’m a charge nurse in nhs, I’m being billed for a service I’m not getting! Actually quite angry at that!!

  • GeoDev7
    Geo Dev (@GeoDev7) reported from Edinburgh, Scotland

    @jeffkimberpoker @SkySports They are bang out of order , should be able to give us refunds no problem. Email or a text link 😡

  • itsmecraigyc
    Craig Cunningham (@itsmecraigyc) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.

  • debs_anderson42
    Debs Anderson (@debs_anderson42) reported from Edinburgh, Scotland

    @SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine

  • michellec79
    Michelle (@michellec79) reported from Inveresk, Scotland

    @cityrobbo @SkySports When you put it that way it's not as bad!!!

  • JackCuthill
    Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JackCuthill) reported from Edinburgh, Scotland

    @SkyHelpTeam my Sky Q box keeps disconnecting from my Wifi. It's happening multiple times daily. Nothing else loses signal just Sky box.

  • RosaleenShaw
    Rosaleen Shaw (@RosaleenShaw) reported from Edinburgh, Scotland

    @SkyHelpTeam trying to upgrade broadband and getting no response- please help

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • rblackjnr
    rblackjnr (@rblackjnr) reported from Appley Bridge, England

    @SamPenno_MUFC @Bunney_91 @SkySports @ManUtd Yes, factually correct - but it is still in very poor taste - as it’s not a new phenomenon it’s been around since Championship Manager. Bad timing especially when @SI_games gave nearly a month of free play to all at the start of this pandemic... #MUFC it’s us the fans that suffer

  • felicityboulton
    Flick B (@felicityboulton) reported from Felixstowe, England

    @SkyHelpTeam can you help please.

  • Junior_1869
    Kenny Campbell (@Junior_1869) reported from Kilmarnock, Scotland

    @SkyHelpTeam Sky don’t help at all. They just deny you have an ID with a standard email 3 times even though you are paying them a subscription and have been for years

  • LindizzLinz
    Linz (@LindizzLinz) reported from Kingston upon Thames, England

    My @SkyUK broadband has been so bad these last few weeks I’ve used all my phone data and had to buy a bolt for the first time ever. Can’t get through to them on the phone either 🤬🤬

  • edmondssss
    baby j (@edmondssss) reported from Fortuneswell, England

    @SkyHelpTeam yeah😫😫 we spoke to the technician that helped us install our Sky and he said to get in touch if the WiFi signal continues to be bad

  • GazMcC82
    Gary McClare (@GazMcC82) reported from Denny, Scotland

    @SkyHelpTeam your broadband is a disgrace..so so poor.sort it out .

  • rblackjnr
    rblackjnr (@rblackjnr) reported from Appley Bridge, England

    @SkySports @ManUtd this is so poor! You have done some good stuff during this Covid crisis.. but this is so petty and unnecessary! #MUFC #embarrassing please see sense!

  • LordBrown77
    Brownie (@LordBrown77) reported from Sheffield, England

    @DaleSugden @granty__no1 @SkySports @GNev2 Premier League Clubs work on budgets as well. The best option would be to advance the solidarity payments that come from the PL to the EFL to help the EFL clubs get through this crisis and budget accordingly. I think the bigger problem is going to come in the Championship

  • Chris_Riley2
    Chris Riley (@Chris_Riley2) reported from Warrington, England

    @SeanGam @Chucky2314 @SkySports @jimmy574 Didn’t want the spelling police on my case for as and has! I’d be going down for a long time. 👀

  • YukFongWong1
    Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Have have logged onto this but nothing happens i am using a different network as it’s fine but sky keeps dropping off