Sky Outage Report in Prestonpans, East Lothian, Scotland
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Gorebridge, Kirkcaldy and Loanhead.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Angie Ball
(@SanjieB) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’ve been trying to find information on how I upgrade and get the double data deal as a current customer. Your website has nothing about this for current customers. I tried to call your CS but they guy instead of just answering me was trying to force me to sign up.
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iRoy. (There's somebody wrong on the internet.)
(@Roy_Isserlis) reported
from
Ormiston, Scotland
@SkyHelpTeam Did that. Noticed signal is doing from 1 to no bars and back. Never had bad signal here before This happened first in Haddington 6 miles away today, then same back home in Eh35
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Gerard Boyd
(@dundee8cologne1) reported
from
Edinburgh, Scotland
@KBG1888 @BBCSportScot @ScottishFA Much the same in Skysports today. They couldnt believe the Ryan Jack incident was only a yellow. Everyone of them saw it as a clear red.
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Dub
(@iain4546) reported
from
Edinburgh, Scotland
"The moon came down to earth one day to see up close what had been so far" (and in doing so caused tsunamis that wiped almost everyone from off the face of the planet). FFS @SkyUK what a completely nonsensical advert.
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Anouska Curzon
(@Noosh1977) reported
from
Edinburgh, Scotland
@SkyHelpTeam We know there is an issue with connection to our property. The OpenReach engineer identified a fault 4m from our house, exactly where @CityFibre were digging.
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Jo Parker #SCO 🏴
(@jo31070) reported
from
Edinburgh, Scotland
@SianElin_PT @SkyUK Took me months to cancel, only when I started on here finally got any contact at all. Thankfully now sky free & my broadband is way faster for a fraction of their charges 🥳
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ajaK analA
(@nocomment041009) reported
from
Edinburgh, Scotland
@SkyUK broadband not working this morning and been told internal issue? Also been told engineer can’t come out until 22nd June 😳 we work from home, my kids use internet for school work, surely you can do better than that?
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Dub
(@iain4546) reported
from
Edinburgh, Scotland
@SkyUK If the internet goes down I suppose that's the customer goosed?
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Umer Tahir
(@_UmerTahir_) reported
from
Inveresk, Scotland
@SkyHelpTeam By support, you mean read through the online “help” pages or long forums created by existing sky customers?
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Steve Passmoor
(@Junkenstein72) reported
from
Edinburgh, Scotland
******* hell man, calm down Merson, Morrison, Mackie, Dawson, it's like a pissed argument at 11pm FFS #skysports #soccerspecial
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Kate Wane
(@K8WANE) reported
from
Edinburgh, Scotland
Hi @SkyHelpTeam are you aware of any issues in the EH12 area of Edinburgh? Not been able to get a satellite signal yet today. I've followed the help guide online but not luck. Don't want to call out an engineer yet, just in case there's local issues. Thanks.
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juanjo
(@ben_cole90) reported
from
Edinburgh, Scotland
@Slaughter23_ @Paulmccann91 @SkySports The 22 unbeaten run we were very lucky. Played terribly pretty much every week. The road to the europa league final was very flattering and we were awful in the final. Being good at europa league isn’t the level I want to be at. He’s a cup manager. Villarreal won’t be in Europe
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joyce combe 🏴
(@jcombe2) reported
from
Edinburgh, Scotland
@skyhelpteam my broadband is down please can u fix this as soon as possible as unable to watch tv or listen to music without it and can't wait 4r days without it.i'm in Edinburgh #skybroadband
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joyce combe 🏴
(@jcombe2) reported
from
Edinburgh, Scotland
My broadband is down, please can u fix it as soon as possible. I can't watch TV or listen to music. I cannot wait for couple of days .@SkyHelpTeam #skybroadbandisdown
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@qprtv @SkySports No. Didn't like him. But again all your tiny brain cell can comprehend is nonces and **** football. Did you just out yourself as a *****. Oh I think you did.
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CB
(@cb222016) reported
from
Edinburgh, Scotland
@SkyHelpTeam @T_27_2 Done that, no issues showing
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either
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Robert Glen
(@RobertGlen3) reported
from
Cockenzie, Scotland
@SkyHelpTeam Hi folks, I still have a problem contacting a known number. If they call me, I receive it ok. It appears on 1471 but if I try to return the call (press 3) I get "this number doesn't exist". Thoughts?
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david taylor
(@davidtaylor57) reported
from
Cockenzie, Scotland
@SkyHelpTeam Not working!!!!
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juanjo
(@ben_cole90) reported
from
Edinburgh, Scotland
@LUFCSmith25 @seanybizzle @SkySports Who is awful
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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𝙁𝙤𝙤𝙩𝙗𝙖𝙡𝙡𝙁𝙖𝙣𝘼𝙛𝙧𝙞𝙘𝙖
(@footballfanAF) reported
Hi @SkySports your build up of this final is really bad. 🤔 #SENEGY #AFCON2021
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Chris Cook
(@chrisckmedia) reported
Hello @bt_uk another 10 days apparently, until you attempt to repair 80 year old parents phone line - been out for 2 weeks already. You do know how much they rely on your services. Apparently you don’t seem to care. I know the service is provided by @SkyUK but you are vital.
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Danni
(@TheDanniAnne) reported
@SkyHelpTeam That’s fair. But there is clearly an issue citywide. And there is no need to be rude about it when I am paying a lot of money because you guys are not cheap. For a service that you guys ain’t providing.
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Peter Pedlow
(@PeterPedlow) reported
@hornetboy84 @SkyHelpTeam @KatieMarieLFC Having the same issue here too.
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CK
(@broomoftrigger) reported
@SkyHelpTeam Yes, thanks Claire. Follow-up pathetic and missing. Please support Martha and all in York however.
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✯ KatieMarie YNWA ✯
(@KatieMarieLFC) reported
@SkyHelpTeam Still doesn’t help me as to why 117 isn’t working ?!
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Sam Turrell
(@SamTurrell) reported
@vhixy @SkyHelpTeam Same but with @Plusnet. Why won’t they acknowledge this is a major issue?!
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Parry-Jones
(@parryjones_jan) reported
@SkyHelpTeam Not sure how to do that, I have rest the network settings but that doesn’t work. It’s been a problem for several@days now. Initially just e mail but today the rest have been playing up.
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Finlay MacCuish
(@Seached) reported
@SkyHelpTeam I’ve had previous issues with the phones, getting through then line disconnecting. Is this a “normal” wait for your customer service? I’m actually looking to cancel.
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Finlay MacCuish
(@Seached) reported
@SkyHelpTeam So a response time of at least 40 hours. That’s a bit slow. Any idea what the wait is for the phones?