Sky outages and service status in Prestonpans, Scotland
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- Internet (45%)
- TV (36%)
- Wi-fi (18%)
The latest reports from users having issues in Prestonpans come from postal codes EH32 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Tranent, Prestonpans, Kirkcaldy, and Dalkeith.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 15 days ago |
|
Edinburgh
|
TV | 16 days ago |
|
Edinburgh
|
Wi-fi | 16 days ago |
|
Tranent
|
Internet | 16 days ago |
Community Discussion
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Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland@SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?
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William (@bunsen1978) reported from Edinburgh, Scotland@stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.
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Anouska Curzon (@Noosh1977) reported from Edinburgh, ScotlandIs my @SkyUK broadband down because @CityFibre are tearing lumps out the pavement outside my house? Anyone else in Edinburgh having the same issues?
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𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
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Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland@SkyHelpTeam We know there is an issue with connection to our property. The OpenReach engineer identified a fault 4m from our house, exactly where @CityFibre were digging.
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing
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Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland@SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?
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john ross (@johnross77) reported from Tranent, Scotland@bugsy_7 @SkySports Drive down to Goswick GC 50mins for me
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Andy Nicol (@AndyNic9) reported from Edinburgh, Scotland….and back to this American bollox!!😱 Really poor @SkySports and not sure why??? #RyderCup
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Julia ッ (@MellowScotJulia) reported from Edinburgh, Scotland@SkyHelpTeam Also not working on 503 either
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either
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Robert Glen (@RobertGlen3) reported from Cockenzie, Scotland@SkyHelpTeam Hi folks, I still have a problem contacting a known number. If they call me, I receive it ok. It appears on 1471 but if I try to return the call (press 3) I get "this number doesn't exist". Thoughts?
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Brooke Hobbs (@Brooke_Hobbsxo) reported from Edinburgh, Scotland@SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?
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bookmeister he/him (@bookmeister) reported from Edinburgh, ScotlandAbsolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.
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Owen (@owenwilliam99) reported from Edinburgh, Scotland@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
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Craig Simpson (@simy_cs) reported from Kirkcaldy, Scotland@krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical
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SFerrol (@SusanSmask) reported from Edinburgh, Scotland@SkyUK worst customer service ever. And not willing to put me through to a manager.
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-Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland@SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to
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Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland@SkyHelpTeam Help Sky! Is there issues in EH11. WIF is down.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Beckett (@MichelleBeckett) reported@NeedMoreCourage @SkyUK @VodafoneUK Oh, that’s awful. Completely unacceptable. So sorry
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Fran 💚 (@bonnieofclyde) reported@MichelleBeckett @SkyUK @VodafoneUK When my grandad died, the council sent my Mum a bill as he hadn’t given notice to quit his OAP bungalow. Mum replied saying that as the contract was with him & not her, they should contact him at plot 25, Chelmsford Graveyard. She never heard anything after that.
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Robin Blake (@ROBINBLAKE83) reported@MattW36565526 @elmattador92 Literally what he said; Keith is a Scottish Skysports reporter and he doesn’t support NUFC.
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Michael Knight (@_Michael_Spud_) reported@Hucklegooner @AdamTweddell00 @SkySports They're milking the ******. Pushing it out there, horrible company. Hope it goes bust but it won't because of tiktok videos like this that will help generate a few £££
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Travis Fickle (@Travis_fickle) reported@SkySports Looks those fans down the front not even celebrating f#cking posers
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Gill (@gill_frost) reported@MichelleBeckett @SkyUK @VodafoneUK Thank you for sharing. I have been meaning to move from virgin media for a while because of their poor customer service and this has decided it for me.
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1836golf tour (@1836golftour) reported@MichelleBeckett @SkyUK @VodafoneUK Had the same experience with Virgin Media. They`re a disgrace 3 months down the line.
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Neal_in_Surrey (@MarcNeal18745) reported@MichelleBeckett @SkyUK @VodafoneUK Stick to your guns with them and don’t back down, so sorry for your loss it must be awful for you x
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🐶🐶Spaniels Rule🐶🐶 (@Spaniels_Rule) reported@MichelleBeckett @SkyUK @VodafoneUK didn't they just get fined £28m for poor customer service. and swear they'd put it right
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Aidan Costello (@aidan_codtello) reported@MichelleBeckett @SkyUK @VodafoneUK Virgin have a terrible reputation and have just received a massive fine. I need to look at my broadband with them. Can't bear the thought of phoning to cancel.