Sky Outage Report in Prestonpans, East Lothian, Scotland
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Prestonpans, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Gorebridge, Kirkcaldy, and Loanhead.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 1 day ago |
|
Edinburgh
|
2 days ago | |
|
Edinburgh
|
Internet | 5 days ago |
|
Edinburgh
|
Internet | 5 days ago |
|
Edinburgh
|
Internet | 6 days ago |
|
Edinburgh
|
Wi-fi | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Adam Mitchell (@adam8mitchell) reported from Edinburgh, Scotland@James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!
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Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
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kaitlyn (@kaitlyndavidsxn) reported from Edinburgh, Scotland@SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?
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▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland@SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????
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Julia ッ (@MellowScotJulia) reported from Edinburgh, Scotland@SkyHelpTeam Also not working on 503 either
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PointlessSword (@PointlessSword) reported from Edinburgh, Scotland@A01Mark @smalltrend @SkySports They could just stand there and not boo. They could jump up and down. They could put their hands on their hearts they could do some gesture which isn't abusive but no they choose to boo. They are booing people protesting. End of. Not acceptable.
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bookmeister he/him (@bookmeister) reported from Edinburgh, ScotlandAbsolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.
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Paula Westaby (@pdoodle) reported from Gorebridge, Scotland@SkyHelpTeam No I am a Sky Mobile customer
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Sarah Watt (@SarahWatt13) reported from Edinburgh, Scotland@SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!
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Maurice Brown (@MoBoDrums) reported from Edinburgh, ScotlandAnyone else having issues with the Sky Go app on @SkyUK
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Graeme Brown (@Graemeo26) reported from Edinburgh, ScotlandAgain @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???
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𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
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Lisanne Valente (@lizzlevalente) reported from Edinburgh, Scotland@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!
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ian (@xStormxBringeRx) reported from Edinburgh, ScotlandIn all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.
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Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.
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𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
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Juanjo #KroenkeOut (@ben_cole90) reported from Edinburgh, Scotland@mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments
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John Jeffery (@architectjj) reported from Edinburgh, Scotland@SkySports The cat will just expect this level of service next time
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ian (@xStormxBringeRx) reported from Edinburgh, Scotland@SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬
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Craig Simpson (@simy_cs) reported from Kirkcaldy, Scotland@krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Denise Chapman (@dc___09) reported@sparkloaf26 @SkySports Been having the same issue. Just switched over to the non HD sky sports arena channel and so far so good
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Sully (@Sullivano77) reportedSky’s coverage of the GAA final embarrassing! Picture problems from minute 1. 2nd half just got worst. No commentary from the 60min! #SkySports shambolic!
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Charlie B (@charlieglue) reported@SkyHelpTeam is Sky Fibre down in the CA28 area? Ive had no internet all day.
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Gary (@unoitmakessense) reported@Chels_HQ @SkySports Absolutely spot on. We are still so far behind those two. After years of awful buying we need to clear out all that dead wood before we rebuild. There is too much rot in the squad.
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Kate O'Loughlin (@KateOLoughlin1) reportedThis coverage is brutal, is anyone else getting notices on the TV saying ‘sorry for temporary poor quality’ ALL the match? @SkySports #SkySportsArena #AllIrelandFootballFinal
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Cptjacksparro (@Cptjacksparro2) reported@SkyHelpTeam for gods sake, please put a simple step on your website to cancel subscriptions. Please cancel my subscription before I lose the will to live!!!
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Steve Alcock (@Savechip55) reported@SkyUK awful picture all the way through the All Ireland final today. Then didn't even show O'Shea lifting the trophy at the end! Really poor coverage. #AllIrelandFootballFinal
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Swedish House Furniture (@UkuleleKev) reportedOR it’s something internal to their network that they haven’t been able to fix for an hour, which tells me that they’re ******* incompetent. Incompetent, cheap or both. Which is it @SkySports? @SkySportsGAA #allireland
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Days of the MV Naomh Éanna, Ireland (@MVNaomhEanna) reported@SkyUK Sky sports coverage of the All Ireland final is truly appauling today. Massive fail Sky Sports.
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Peter Doherty (@irishlondoner) reported@aoifemannion_ @Galway_GAA Are you having the same broadcast problems in Ireland as we’re getting on @SkySports in the IK?