Sky Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Prestonpans come from postal codes EH32.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Haddington, Penicuik, Tranent, Musselburgh, Prestonpans and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
||
| Edinburgh |
TV | |
| Edinburgh |
TV | |
| Dalkeith |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Steve Evans
(@_Just_Steve_) reported
from
Edinburgh, Scotland
@SkyHelpTeam No, I couldn’t wait 20 minutes. I’ll try at a quieter time but that is another month passed. Every time I’ve tried to cancel on line I get that same message.
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Seaholm
(@Seaholmbb) reported
from
North Berwick, Scotland
@SkyUK still waiting for a phone call from customer service...unbelievable unreliable service ... vip customer !!!!
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Richard
(@rik3sxty) reported
from
Edinburgh, Scotland
@andygoldstein05 @SkySports new tv show at the mo - How to solve a problem like United !! 😂
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Stefan Sladek
(@stefansladek) reported
from
Edinburgh, Scotland
@SkyHelpTeam I agree a resolution with your customer relations team for your issue and then now find out you’re not following through on this. What’s their number. This is a joke
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Jack 🏴
(@JackCuthill) reported
from
Edinburgh, Scotland
@SkyHelpTeam my Sky Q box keeps disconnecting from my Wifi. It's happening multiple times daily. Nothing else loses signal just Sky box.
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Scott Ralston
(@scottr8480) reported
from
Penicuik, Scotland
Not having @TrueGeordieTG comment the Ksi@ fight is crazy, @SkySports cancel my subscription thanks#wewantgeordie#skysucks
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Scott Ralston
(@scottr8480) reported
from
Penicuik, Scotland
Not having @TrueGeordieTG comment the Kai fight is crazy, @SkySports cancel my subscription thanks#wewantgeordie#skysucks
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john micheal foley
(@johnmichealfol1) reported
from
Edinburgh, Scotland
@SkyCricket @SkySports Unlucky you lot are has been England 🏴 are crap never win anything it’s a tough life
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steven sneddon🏴
(@StevenSneddon3) reported
from
Edinburgh, Scotland
@SkyHelpTeam @SkyUK any issues with broadband in ky12 9ed area of Dunfermline
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Robert Hartley
(@auldreekie69) reported
from
Newbattle, Scotland
@SkyHelpTeam is there an internet issue at EH223FQ
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John Connell
(@celticjohn67) reported
from
Kirkcaldy, Scotland
@SkyUK AVENUE 5 absolute drivel, worst programme I’ve seen sky make
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Rachel Marr 🌸
(@dizzy291073) reported
from
Prestonpans, Scotland
@SkyHelpTeam We are still experiencing problems with broadband & sky downloading. Switching router on/off doesn’t fix it either. #sky #skybroadband #helpfixit
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing
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Jill Robb
(@jillheartsnyc) reported
from
Edinburgh, Scotland
@SkyUK when will the no dish service be available in the UK
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AngelaS
(@AngelaS09) reported
from
Edinburgh, Scotland
@SkyHelpTeam I need help I can’t get through to someone who will help they just keep trying to sell me sky Q which your engineers told me I can’t have. My multitoom box in my bedroom has stopped working
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Alan Williams
(@aljawil) reported
from
Edinburgh, Scotland
Get a @SkySports notification on my phone that the game is over before it is over on @btsportfootball - Twitter was ahead of the match all night. A bit crap that.
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Audrey Whitehead
(@tamsbird) reported
from
Edinburgh, Scotland
@SkyHelpTeam Amazing how we can upgrade no problem try to downgrade is another matter.
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Paul Forsyth
(@paulforsyth7867) reported
from
Edinburgh, Scotland
@Rpearson081 @RangersBoy8877 @ThreeUK @ThreeUKSupport @SkyHelpTeam @WhatsApp I want to change providers as the signal is very poor to no signal at all and that is when am in the open. Can't do this until 2021 so Three better improve or provide a reduced bill for a service am not getting.
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Steve Evans
(@_Just_Steve_) reported
from
Edinburgh, Scotland
I have tried to cancel @LFCTV for 3 months now. On line you get a message saying they can’t do it right now and you call @SkyUK and they tell you it will be a 20 minute wait. It’s a con stay away from it. @SkyHelpTeam
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia One of your site engineers has turned up at her house. She has also emailed a complaint. Best of all @SkyUK have stepped in and retrieved her charity number for her.... Ridiculous it took your rival to help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Leanne
(@leannebeckett87) reported
@SkyHelpTeam is there an update when our boardband will be working I’ve lost 2 days work because the internet being down I live in West Bromwich
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John
(@johnhigham) reported
@SkyHelpTeam Last night it came back up after an hour. The issue isn’t with the in house equipment it seems to always be the local area.
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Yvonne mattos
(@yvonnem1010) reported
@skytv @SkyUK @SkyHelpTeam why is it so difficult to speak to a human ?? Do you have a customer service team ? Do you want my custom ?#CustomerService???
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Jenny Chanter
(@JennyE951) reported
@SkyHelpTeam I notice on Facebook that other people are having the same issue, they are also saying that the service has been particularly poor recently
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Colin Morrison
(@Morrie1981) reported
Had to make a couple of customer service calls regarding my sports TV subscriptions. Absolutely shocking, couldn't care less attitude from @btsport - congrats you lost a customer. Called @SkySports - Mohammed was very helpful and dealt with my query very professionally.
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Bharath Mendu
(@bharathmendu97) reported
@SkyUK I'm seriously affected and disgusted by the service I receive. I've been waiting since the 14th of July to get a broadband connection and it just keeps getting postponed. My job is getting affected and the simple excuse I get is that Openreach engineers are not available
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DavidDunninguk
(@daviddunninguk) reported
@SkyHelpTeam Done it already Scott. Please note I do not blame you and your team. I just think they should pay for extra shifts when broadband goes down so you can keep us informed.
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Paul Hedges
(@PaulFGR_WBA) reported
@SkyHelpTeam There is nothing on test the maintenance happened now I've no Internet for 2days now....there is a problem at the exchange is the msg I get!!!! The whole of b70 posy code avin problems surely u can see this n tell us when it's going to be fixed
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Fran
(@FranMowat85) reported
@SkyHelpTeam @dawn308 Yes this is still an ongoing issue in B71, what is the reason for the outage? If it was planned work then customers should have been notified.
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Haiza Bhatti
(@th3yl0vehaizax) reported
@SkyHelpTeam @dawn308 yes i am so fix up