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Sky outages and service status in Prestonpans, Scotland

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 3, 6:49 AM GMT+1.
  • 50% Internet (50%)
  • 28% Wi-fi (28%)
  • 17% TV (17%)
  • 6% Phone (6%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Kirkcaldy, Dalkeith, and Musselburgh.

CityProblem TypeReport Time
Edinburgh Wi-fi 1 day ago
Edinburgh TV 3 days ago
Edinburgh Internet 6 days ago
Edinburgh Internet 6 days ago
Edinburgh Wi-fi 7 days ago
Kirkcaldy Internet 7 days ago

Nearby cities with recent reports

Edinburgh

4 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • itsmecraigyc
    Craig Cunningham (@itsmecraigyc) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.

  • cb222016
    CB (@cb222016) reported from Edinburgh, Scotland

    @SkyHelpTeam @T_27_2 Done that, no issues showing

  • pauloneil1874
    Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?

  • janeOfArk
    Jane Darkes (@janeOfArk) reported from Edinburgh, Scotland

    @SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me

  • WadeGTaylor
    Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    Nice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....

  • ashleighlsX
    -Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland

    @ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon

  • pdoodle
    Paula Westaby (@pdoodle) reported from Gorebridge, Scotland

    @SkyHelpTeam No I am a Sky Mobile customer

  • starkedinburgh
    Greg. (@starkedinburgh) reported from Edinburgh, Scotland

    @EdinburghRugby @Rorysuzz @hamishwatson7 @SkySports Not bad. No way that CJ is out playing Jamie Richie at 6. Boy doesn't know how to stay on his feet. We are in a good place. #AsOne #AlwaysEdinburgh

  • lizzlevalente
    Lisanne Valente (@lizzlevalente) reported from Edinburgh, Scotland

    @SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!

  • alanjrobertson
    Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!

  • gordon_burrows
    Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland

    @SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?

  • nocomment041009
    ajaK analA (@nocomment041009) reported from Edinburgh, Scotland

    @SkyUK broadband not working this morning and been told internal issue? Also been told engineer can’t come out until 22nd June 😳 we work from home, my kids use internet for school work, surely you can do better than that?

  • stefansladek
    Stefan Sladek (@stefansladek) reported from Edinburgh, Scotland

    @SkyHelpTeam I agree a resolution with your customer relations team for your issue and then now find out you’re not following through on this. What’s their number. This is a joke

  • debs_anderson42
    Debs Anderson (@debs_anderson42) reported from Edinburgh, Scotland

    @SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine

  • Shaybee7
    Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland

    @SkyHelpTeam Broadband down in Midlothian any idea when it’ll be up running?

  • Glam_Rach
    Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia One of your site engineers has turned up at her house. She has also emailed a complaint. Best of all @SkyUK have stepped in and retrieved her charity number for her.... Ridiculous it took your rival to help

  • Baigrie1985
    💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    Just recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam

  • Shaybee7
    Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland

    @SkyHelpTeam Internet down, any idea when it’ll be back on?

  • GaryBuglass
    Gary Buglass (@GaryBuglass) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there is there a signal issue in the EH5 area? My sky box just says "initialising" and I have no access to any channels, or catch up. WiFi seems to be OK though.

  • bunsen1978
    William (@bunsen1978) reported from Edinburgh, Scotland

    @stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • edna_days
    edna 🇮🇪 🇵🇸 (@edna_days) reported

    wifi keeps dropping @SkyUK @SkyIreland get your **** together

  • kjmack17
    Kenny Mack 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@kjmack17) reported

    @SkyHelpTeam how do I cancel my TNT subscription? I added it onto my Sky package online but cant seem to find out how to cancel it the same way.

  • v_incenz
    VINCENZ (@v_incenz) reported

    @SkySports No sponsor on the shirt,dat is too bad for the world champion

  • ianelacey
    samt106 (@ianelacey) reported

    @RAPAP2021 @SkyHelpTeam Says it all Sky Help Team no longer being used or monitored.

  • RAPAP2021
    Roz P (@RAPAP2021) reported

    After being loyal customer of @SkyHelpTeam for 25 years and because of my credit ( which is y good but dealing with it ) the wont give me another phone .Never defaulted on bills always paid ..When broadband contract is up its Goodbye to sky ( broadband and phone sims ) and hello to another provider So much for being a loyal customer ....Isn't it time these providers started looking after their customers ...Oh they said I could buy the phone outright Were do people find over a grand fkr a new phone ... #angry #sky #customer

  • precinoti
    Tubosun Falowo (@precinoti) reported

    VAR RECCURING ERRORS: “WHO IS AT FAULT? THE TECHNOLOGY OR PGMOL OFFICIALS?”. I think to unpack this debacle that we have come to normalized as natural occurrence similar to daily human mistakes, errors by PGMOL officials as seen in almost all game week in the EPL, VAR is simply defined as “Video Assisted Referee”. To break this further, it is officiating a football match using technology i.e video replays, images etc to spot obvious and clear errors committed by the on-field human officials usually 4 personnel or actions sanctioned by the rules as fouls that were completely missed by the on-field officials. For VAR to be effective and not seen as in direct conflict or undermining the authorities of the on-field referees, certain parameters of the game state were defined as areas VAR can intervene like DOGSCO, dangerous play, incidents in the penalty box, violent conducts by players and these activities were categorized into 4 major areas i.e goals (and the attacking phase leading to them), penalties (awarded or missed), direct red cards, and mistaken identity. Now that we have defined VAR and clarified the intended use of VAR, how is it possible that a technology deployed to spot clear and obvious errors made by on-field officials somehow end up with recurring errors that lead to controversies, major talking points post-match every week and in most cases deciding the outcome of football matches? I am Arsenal fan so let’s use Arsenal specific VAR incidents as an example. 3 seasons ago at Newcastle, 3 separate incidents and VAR were unable to spot any. One of the incidents was if the ball had crossed the line. Subjective as at that time because VAR had no camera at the corner flag and no spider camera to confirm if the entire ball had crossed the line. Fast track to this season and at Nottingham Forest, a defender clearly used his hand to control the ball from going into corner kick. There was a camera at the corner, and we all saw that deliberate handball. Juxtaposing both incidents, VAR error at Newcastle had been effectively addressed with a camera at the corner at Nottingham Forest but yet outcome was the same. Arsenal this season at Brighton, Arsenal player deliberately holding a Brighton player in the box during an attacking play missed by the referee but no VAR intervention. At Mancity, an Arsenal player engaging in a violent act but was issued a yellow card instead of a red card. Both actions had no VAR error but officials’ wrong interpretation of the Rules and wrong decision. Typically, most OEMs and other manufacturers usually issue a warning and a recall of their products once that notice significant factory defect or recurring manufacturing errors to their products and such products are withdrawn within weeks, months or sometimes within a year. Before doing this, the OEM go through a process of investigation to determine the root cause, issue a notice to their customers and users and proceed to a remedy phase where repairs and replacements are undertaken. The question now is if VAR (technology) is the problem, who are the OEM of EPL VAR and why have no one asked the OEM to undertake this process of stopping this recurring errors? How come none of the media platforms in the UK ever done any kind of hit piece, editorial or investigative journalism on the recurring errors of the technology? Rather, we have an independent panel that review VAR errors, we have a Skysports PGMOL show where the Head of PGMOL do a review of the VAR errors weekly as well as other controversial officiating decisions, we have another Skysports show where ex-referee do a review of VAR good or bad calls, Talksports have similar radio shows, Ex-Referees have podcasts and Youtube Channels talking about VAR errors and we have media platforms doing annual reports like the one done by BBC, The Athletic and now ESPN doing VAR errors and impact on clubs, title races and relegation battles.

  • trippinlmao
    lew (@trippinlmao) reported

    .@SkyHelpTeam reyt so when am sat playing ranked play and my internet goes off what compensation do i get? lost sr cos ur **** ******* service i’ve told virgin media they’re **** but they never once did me ***** in the middle of night did they

  • samdubs0
    Curry Flurry 👨🏽‍🍳👨🏽‍🍳 (@samdubs0) reported

    @SkySports Never understood penalties being called a lottery, it’s just not factual.

  • kharubdis2026
    Kharubdis2026 (@kharubdis2026) reported

    @StuartLeigh1 I’ve had this “available” since October but due to what Sky call a technical difficulty it’s not worked on for my service from them. @SkyUK being totally incompetent and inept. 😣

  • therealbigjonno
    Jonno (@therealbigjonno) reported

    @SkySports That’ll go down well in Catalonia.