Sky

Sky Outage Report in Prestonpans, East Lothian, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Prestonpans come from postal codes EH32.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 11/25/2025 00:45

November 25: Problems at Sky

Sky is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Tranent, Dalkeith, Prestonpans, Kirkcaldy and Gorebridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh TV
United KingdomEdinburgh TV
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh TV
United KingdomTranent Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • AndyNic9 Andy Nicol (@AndyNic9) reported from Edinburgh, Scotland

    ….and back to this American bollox!!😱 Really poor @SkySports and not sure why??? #RyderCup

  • bookmeister bookmeister he/him (@bookmeister) reported from Edinburgh, Scotland

    Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    Sky Broadband down in Edinburgh EH11 - please get us back online ASAP @SkyHelpTeam

  • depeche2 ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????

  • kennymack07 Kenny MacKenzie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kennymack07) reported from Edinburgh, Scotland

    @SkySports This is really poor. How dare that golfer hit a ball so close to where the couple were walking their dog.

  • xStormxBringeRx ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.

  • goldchain_flu NicoleFiona (@goldchain_flu) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there, I need some help with my bill but cannot call , what can I do?

  • Graemereaper Ricky Goold 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Graemereaper) reported from Edinburgh, Scotland

    No, Martin Tyler. He didn't "just about make it back for the game" because he actually *did* make it back. Where did this stupid "just about" thing come from? It's massively annoying. Stop it. #SkySports #NEWTOT

  • Lynzsb Lynsey Briston (@Lynzsb) reported from Edinburgh, Scotland

    @SkyHelpTeam internet down in EH6 too, restarting didn’t resolve and looks like others are having same issues

  • MoBoDrums Maurice Brown (@MoBoDrums) reported from Edinburgh, Scotland

    Anyone else having issues with the Sky Go app on @SkyUK

  • ClaireCashBack Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland

    @SkyHelpTeam Help Sky! Is there issues in EH11. WIF is down.

  • Normantweets Jamie Norman (@Normantweets) reported from Edinburgh, Scotland

    The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...

  • PointlessSword PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @AndyHoughton_82 @SkySports Spot on. It sets a dangerous prescient now. Anytime a player goes down injured managers can run on and confront the ref. They shouldn't be in field of play. So ridiculously wrong.

  • HoodBroxi68 Evelyn Hood (@HoodBroxi68) reported from Burntisland, Scotland

    @SkyUK are there issues with internet mines more off than it’s on at the moment?

  • kaitlyndavidsxn kaitlyn (@kaitlyndavidsxn) reported from Edinburgh, Scotland

    @SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?

  • xStormxBringeRx ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    @SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬

  • PointlessSword PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @Lperks1 @SkySports Shouldn't of been able to say anything. No managers go onto the pitch it's not done and against the rules. But klopp can get away with it. Sets a dangerous prescient, now anytime a player goes down Injured the manger can run onto the pitch and confront ref.

  • architectjj John Jeffery (@architectjj) reported from Edinburgh, Scotland

    @SkySports The cat will just expect this level of service next time

  • PointlessSword PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @christiano0907 @Lperks1 @SkySports Didn't say anything about what klopp said to ref that's not the point. The fact he was talking to ref AT ALL is the issue. Your missing the point entirely which isn't a surprise. He shouldn't be on the pitch it's against the rules. Refs welfare lmao. You are reaching for anything

  • maryjanesdesk Avantika (@maryjanesdesk) reported from Edinburgh, Scotland

    @SkyHelpTeam have just lost my internet. In the EH3 area. Seems like you're having issues in Edinburgh?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • phb2801 Pete2801 (@phb2801) reported

    @SkyHelpTeam @Lolakennedy1234 This appears to be a national outage and no one in your offices or providing updates😢🥵

  • giles_gary gary (@giles_gary) reported

    @SkyHelpTeam my internet is down. Is there an issue where i live please

  • KoBoRaY_EN KoBoRaY (@KoBoRaY_EN) reported

    @SkyHelpTeam @Virgin Would you go to sleep in the middle of a massive outage?

  • DavidJp96085475 David Jp (@DavidJp96085475) reported

    @SkySports Damn prison fc really missed out big

  • therichardwoods Richard Woods (@therichardwoods) reported

    @SkyHelpTeam hi we have had the internet down this evening but app was saying all ok and my problem. Seems a lot of people in area also having issues so maybe 🤔 it isn’t me ???

  • TiegChloe Tiegan Chloè (@TiegChloe) reported

    @SkyHelpTeam Completely and utterly outrageous. There are people who rely on wifi to be able to contact people and in case of emergencies. The area that I live in gets no signal due to being in a newer estate and now we’re all left unable to contact anyone. Can’t even use our landline!

  • StarlingMichael Michael Starling 🇪🇺🐟🕷 (@StarlingMichael) reported

    @SkyHelpTeam Why isn’t Sky Help not staying online and giving updates on the major outage. Some idea what is happening would be good.

  • IanCollins67 Ian Collins (@IanCollins67) reported

    @SkyHelpTeam what a pathetic tweet 3 hours into a nationwide outage - no updates anywhere from your shambolic service and you guys just disappear when your customers need you - terrible

  • Naomicuff Naomi Cuff (@Naomicuff) reported

    @SkyHelpTeam @VirginMedia_TV will be leaving sky to join you tomorrow. I expect it will be a busy day for you! Nothing but issues with sky lately! Totally unreliable and expensive. Bye bye @skytv 🤟🏻

  • poloeceer reece (@poloeceer) reported

    @hrrysbodyguard @SkyUK yours down?