Sky Outage Report in Prestonpans, East Lothian, Scotland
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Gorebridge, Kirkcaldy, Loanhead, Tranent, Dalkeith, Haddington, Penicuik and Musselburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Alan Robertson
(@alanjrobertson) reported
from
Edinburgh, Scotland
@SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!
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Avantika
(@maryjanesdesk) reported
from
Edinburgh, Scotland
@SkyHelpTeam is your broadband having issues in Edinburgh?? I'm trying to work and it keeps cutting out. Not helpful!
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Jane Darkes
(@janeOfArk) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.
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Rosaleen Shaw
(@RosaleenShaw) reported
from
Edinburgh, Scotland
@SkyHelpTeam trying to upgrade broadband and getting no response- please help
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Peter STEVENSON
(@percivalpete75) reported
from
Kirkcaldy, Scotland
@SkySports WTF! That's gotta be a record?
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Debs Anderson
(@debs_anderson42) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine
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Craig Cunningham
(@itsmecraigyc) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.
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john ross
(@johnross77) reported
from
Tranent, Scotland
@bugsy_7 @SkySports Drive down to Goswick GC 50mins for me
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Fiona hunter
(@Fionahunter15) reported
from
Burntisland, Scotland
@SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later
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KP
(@kp71) reported
from
Edinburgh, Scotland
@SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.
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Grubby
(@ElliotGrubb) reported
from
Musselburgh, Scotland
@SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?
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Alan Duncan
(@aland_10) reported
from
Edinburgh, Scotland
Morning @Carra23 don’t know why it has come to me at 6am but I was thinking a decent #CarraChallenge would be best 11 players from countries that have never won the WorldCup. A 4-3-3 and only 1 player from any country @SkySports #CarraChallenge will get my team up later.
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Trevor Cowin
(@trevorcowin) reported
from
Edinburgh, Scotland
@SkyUK signal is absolutely shite as per..
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Gordon Burrows
(@gordon_burrows) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?
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Alison Templeton
(@MargaritaAliT) reported
from
Edinburgh, Scotland
@karen_hauer @SkyUK You Tube worked great today guys👌🏼, food shop arrived half hour early, poor guy when I said oh no, am gonna miss #CardioKE 🎤💦, (he knows I love him)😅. Choons especially uplifting 🙌🏻 and positive today✊🏼🥰 #OldSkool Great FUN workout! 🙏🏼 Xx #ThingsCanOnlyGetBetter @DavidPWebb
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Wade Taylor
(@WadeGTaylor) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!
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Darren Rose
(@Darrenrose7Rose) reported
from
Burntisland, Scotland
@SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product
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Matt Donlan
(@MrMattDonlan) reported
from
Edinburgh, Scotland
@CraigCraigsmith @Thedouglout79 @LiamWinstanley3 @SkyUK Most entertaining game I’ve seen in years was this/last season. Hibs v Hamilton. Accies 2-0 down with 10 men (no pissing about with two bookings, this was a proper red) came back to 2-2, missed a penalty and Hibs won it in stoppage time. Played at 150mph - marvellous fun.
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
Just recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark 🐺⭐
(@markgeveritt) reported
@SkyHelpTeam Thanks Laura. I was able to speak to someone but it wasn't any help. I'm waiting for an engineer visit that was due between 8-1. It's now 20 past 1 so not impressed. Wasted morning & still have to wait just in case they are running late.
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leighanne
(@juleigh1976) reported
@SkyUK I am looking into moving into a property with no sky dish and have been a sky customer for over 15 years . I am not in contract so am looking at my options for moving . Could you tell me roughly what the switch price would be please
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Luke Parkinson LRPS LNPS
(@LukeLRPSLNPS) reported
@SkyHelpTeam - can you let me know if there is any issues on mobile data in the SO41 area? I have 4 bars of 4G but nothing is loading, just buffering..
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Mandy Sheridan
(@MrsSherrec) reported
Absolutely sick to the back teeth with @SkyHelpTeam nearly three weeks now of Broadband issues, nobody keeping in touch like they say they will. Waiting in for engineers that don’t turn up. I think at this rate I will have to contact @Ofcom and see what my options are
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Martin Smith
(@gspbaileysmith) reported
@SkyHelpTeam You you think that is acceptable?, I dont want SKY Q, I cancel rather than have SKY Q, you trying to force HD customers on to other platforms, that have perfectly good equipment, its not very green or customer focused
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Orlaith Christina
(@orlaithdx3) reported
@SkyHelpTeam hi there, I signed up for a paramount+ account and successfully logged in on my Sky Q box, but when I log in on another device my subscription isn’t recognized and I’m asked to pay for a sub - could I get some help with this?
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Lucy Eden
(@LucyEden1) reported
@SkyUK worse WiFi service. New box meant to be delivered in 5 days… now two weeks later and still no box, no delivery date and no idea when you’ll be able to get set up. If you were thinking about changing, think again #sky #notworthit
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Chloe Waston
(@chloe_waston) reported
@SkyUK Sky is down
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Annie H
(@Aniflo07) reported
@SkyHelpTeam just to say thank you to Aaron in the technical team who helped with my Paramount+ issues today 👍 but unfortunately your online help kept me waiting 1.5 hrs so that wasnt so good 🤔
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Soldierboy1066
(@Soldierboy10661) reported
@SkyHelpTeam Broadband down in Haverhill, tried the online fixes but nothing works. Rang the helpline to be told it’s an external issue and to allow 2 working days. All service checkers say there isn’t an issue so is there an issue or is it just me?