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Sky

Sky outages and service status in Prestonpans, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Prestonpans, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 16, 9:04 PM GMT+1.
  • 21% Internet (21%)
  • 21% Wi-fi (21%)
  • 21% TV (21%)
  • 21% Phone (21%)
  • 11% E-mail (11%)
  • 5% Total Blackout (5%)

The latest reports from users having issues in Prestonpans come from postal codes EH32 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 17: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Kirkcaldy, Prestonpans, Dalkeith, Haddington, Loanhead, and Tranent.

CityProblem TypeReport Time
Edinburgh Internet 16 hours ago
Edinburgh E-mail 3 days ago
Edinburgh Phone 4 days ago
Edinburgh TV 4 days ago
Edinburgh E-mail 4 days ago
Edinburgh Wi-fi 4 days ago

Nearby cities with recent reports

Edinburgh

13 recent signals

16 hours ago
Kirkcaldy

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • johnross77
    john ross (@johnross77) reported from Tranent, Scotland

    @bugsy_7 @SkySports Drive down to Goswick GC 50mins for me

  • percivalpete75
    Peter STEVENSON (@percivalpete75) reported from Kirkcaldy, Scotland

    @SkySports WTF! That's gotta be a record?

  • ggg1970
    Gary Gray (@ggg1970) reported from Edinburgh, Scotland

    @SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?

  • itsmecraigyc
    Craig Cunningham (@itsmecraigyc) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.

  • ClaireCashBack
    Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland

    @SkyHelpTeam Help Sky! Is there issues in EH11. WIF is down.

  • John_ArmstrongZ
    ๐™น๐š˜๐š‘๐š—. ๐™ฐ (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two

  • edinbos
    Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?

  • Roy_Isserlis
    iRoy. (There's somebody wrong on the internet.) (@Roy_Isserlis) reported from Ormiston, Scotland

    @SkyHelpTeam Did that. Noticed signal is doing from 1 to no bars and back. Never had bad signal here before This happened first in Haddington 6 miles away today, then same back home in Eh35

  • owenwilliam99
    Owen (@owenwilliam99) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, weโ€™ve followed the steps on the website but we still canโ€™t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?

  • pauloneil1874
    Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?

  • jill_r_robb
    Jill Robb (@jill_r_robb) reported from Edinburgh, Scotland

    @SkyHelpTeam are there issues with #skyglass Playlists - no programmes of this type available All ok via catch-up channels directly

  • simy_cs
    Craig Simpson (@simy_cs) reported from Kirkcaldy, Scotland

    @krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical

  • nocomment041009
    ajaK analA (@nocomment041009) reported from Edinburgh, Scotland

    @SkyUK broadband not working this morning and been told internal issue? Also been told engineer canโ€™t come out until 22nd June ๐Ÿ˜ณ we work from home, my kids use internet for school work, surely you can do better than that?

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam Thatโ€™s the same information as given in the app when I login. It doesnโ€™t explain the different date on the text! Really need my broadband ASAP!

  • jcombe2
    joyce combe ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@jcombe2) reported from Edinburgh, Scotland

    @skyhelpteam my broadband is down please can u fix this as soon as possible as unable to watch tv or listen to music without it and can't wait 4r days without it.i'm in Edinburgh #skybroadband

  • AndyNic9
    Andy Nicol (@AndyNic9) reported from Edinburgh, Scotland

    โ€ฆ.and back to this American bollox!!๐Ÿ˜ฑ Really poor @SkySports and not sure why??? #RyderCup

  • Glam_Rach
    Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing

  • aljawil
    Alan Williams (@aljawil) reported from Edinburgh, Scotland

    Get a @SkySports notification on my phone that the game is over before it is over on @btsportfootball - Twitter was ahead of the match all night. A bit crap that.

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so itโ€™s not just my reception.

  • MargaritaAliT
    Alison Templeton (@MargaritaAliT) reported from Edinburgh, Scotland

    @karen_hauer @SkyUK You Tube worked great today guys๐Ÿ‘Œ๐Ÿผ, food shop arrived half hour early, poor guy when I said oh no, am gonna miss #CardioKE ๐ŸŽค๐Ÿ’ฆ, (he knows I love him)๐Ÿ˜…. Choons especially uplifting ๐Ÿ™Œ๐Ÿป and positive todayโœŠ๐Ÿผ๐Ÿฅฐ #OldSkool Great FUN workout! ๐Ÿ™๐Ÿผ Xx #ThingsCanOnlyGetBetter @DavidPWebb

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GrahamBlundell2
    Everything is a lie (@GrahamBlundell2) reported

    @AndyDunc81 @davidhoyland @SkyHelpTeam It's been moved to TV and shows half way down

  • VLee2280
    Rachel Victoria Lee (@VLee2280) reported

    @SkyHelpTeam 5 phone calls and my bills are still wrong. Can anyone help or direct me to the complaints team please

  • HazardKrypto
    hazard franq ๐ŸŒ ๐Ÿ’ป| sidequests arc (@HazardKrypto) reported

    @SkySports Damn. We about to lose our best centre back

  • WesBez
    Wes Bez (@WesBez) reported

    Not again. @SkySports @NOW you are already having sound issues with the game, the sound is low now. Stuttering last week for the New Zealand tour of South Africa. Fix your issues.

  • AJA85148111
    A. J. A ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿ‡ฎ๐Ÿ‡ฑ ๐Ÿ‡บ๐Ÿ‡ฆ (@AJA85148111) reported

    @eurofootcom @SkySports Poor C**t

  • Quilterdown
    Countess Quilterdown. I marched. (@Quilterdown) reported

    @cxdi55 @skytv @SkyHelpTeam Technically, if your contract has ended then surely you are a "new" customer? It's something that winds me up - insurance, mobile phone etc. Contract ending then we should be treated as new customers to ensure we don't go somewhere else.

  • Sc4eAi
    Sc4eAi (@Sc4eAi) reported

    @SkyUK is there anyone in this company that actually knows what they're doing or actually even just replies or answers and issues???

  • jeb_mr
    MrJEB (@jeb_mr) reported

    @SkyUK are customers going to get compensation for the outage? It has been ongoing for ages. You could give at least ยฃ5 compensation per customer.

  • kjdyoung
    David Young (@kjdyoung) reported

    @cxdi55 @skytv @SkyHelpTeam So cancel and start again simple

  • RustyRover852
    RustyRover852 (@RustyRover852) reported

    @cxdi55 @skytv @SkyHelpTeam Call them and ask " If I cancel my contract with you, how much time must pass before you consider me a new customer for re-joining?".