Sky Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 27: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (49%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Penicuik, Dalkeith, Kirkcaldy, Prestonpans, Tranent, Loanhead, Bonnyrigg, Burntisland, Musselburgh and Longniddry.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Gary Buglass
(@GaryBuglass) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi there is there a signal issue in the EH5 area? My sky box just says "initialising" and I have no access to any channels, or catch up. WiFi seems to be OK though.
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Jill Robb
(@jill_r_robb) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there issues with #skyglass Playlists - no programmes of this type available All ok via catch-up channels directly
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joyce combe 🏴
(@jcombe2) reported
from
Edinburgh, Scotland
@SkyHelpTeam my broadband is down. I can't do without it for a week or so as I can't watch TV or listen to music without broadband. Hope I get a discount 4r loss of service today. What's the point of me going on annual leave and I can't watch TV etc.
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joyce combe 🏴
(@jcombe2) reported
from
Edinburgh, Scotland
My broadband is down, please can u fix it as soon as possible. I can't watch TV or listen to music. I cannot wait for couple of days .@SkyHelpTeam #skybroadbandisdown
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joyce combe 🏴
(@jcombe2) reported
from
Edinburgh, Scotland
@skyhelpteam my broadband is down please can u fix this as soon as possible as unable to watch tv or listen to music without it and can't wait 4r days without it.i'm in Edinburgh #skybroadband
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iRoy. (There's somebody wrong on the internet.)
(@Roy_Isserlis) reported
from
Ormiston, Scotland
@SkyHelpTeam Did that. Noticed signal is doing from 1 to no bars and back. Never had bad signal here before This happened first in Haddington 6 miles away today, then same back home in Eh35
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Gerard Boyd
(@dundee8cologne1) reported
from
Edinburgh, Scotland
@KBG1888 @BBCSportScot @ScottishFA Much the same in Skysports today. They couldnt believe the Ryan Jack incident was only a yellow. Everyone of them saw it as a clear red.
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Kate Wane
(@K8WANE) reported
from
Edinburgh, Scotland
Hi @SkyHelpTeam are you aware of any issues in the EH12 area of Edinburgh? Not been able to get a satellite signal yet today. I've followed the help guide online but not luck. Don't want to call out an engineer yet, just in case there's local issues. Thanks.
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Robert Glen
(@RobertGlen3) reported
from
Cockenzie, Scotland
@SkyHelpTeam Hi folks, I still have a problem contacting a known number. If they call me, I receive it ok. It appears on 1471 but if I try to return the call (press 3) I get "this number doesn't exist". Thoughts?
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Umer Tahir
(@_UmerTahir_) reported
from
Inveresk, Scotland
@SkyHelpTeam By support, you mean read through the online “help” pages or long forums created by existing sky customers?
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david taylor
(@davidtaylor57) reported
from
Cockenzie, Scotland
@SkyHelpTeam Not working!!!!
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CB
(@cb222016) reported
from
Edinburgh, Scotland
@SkyHelpTeam @T_27_2 Done that, no issues showing
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Dub
(@iain4546) reported
from
Edinburgh, Scotland
"The moon came down to earth one day to see up close what had been so far" (and in doing so caused tsunamis that wiped almost everyone from off the face of the planet). FFS @SkyUK what a completely nonsensical advert.
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Angie Ball
(@SanjieB) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’ve been trying to find information on how I upgrade and get the double data deal as a current customer. Your website has nothing about this for current customers. I tried to call your CS but they guy instead of just answering me was trying to force me to sign up.
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Jo Parker #SCO 🏴
(@jo31070) reported
from
Edinburgh, Scotland
@SianElin_PT @SkyUK Took me months to cancel, only when I started on here finally got any contact at all. Thankfully now sky free & my broadband is way faster for a fraction of their charges 🥳
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juanjo
(@ben_cole90) reported
from
Edinburgh, Scotland
@LUFCSmith25 @seanybizzle @SkySports Who is awful
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Dub
(@iain4546) reported
from
Edinburgh, Scotland
@SkyUK If the internet goes down I suppose that's the customer goosed?
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ajaK analA
(@nocomment041009) reported
from
Edinburgh, Scotland
@SkyUK broadband not working this morning and been told internal issue? Also been told engineer can’t come out until 22nd June 😳 we work from home, my kids use internet for school work, surely you can do better than that?
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either
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juanjo
(@ben_cole90) reported
from
Edinburgh, Scotland
@Slaughter23_ @Paulmccann91 @SkySports The 22 unbeaten run we were very lucky. Played terribly pretty much every week. The road to the europa league final was very flattering and we were awful in the final. Being good at europa league isn’t the level I want to be at. He’s a cup manager. Villarreal won’t be in Europe
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Damianos
(@papson21) reported
@SkyHelpTeam Hi, I cannot download app updates into my mobile via wifi. I went through all internet steps, reset etc and still nothing. Can you help with this.
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Mikeonamission
(@mikecrowther191) reported
@skysports who's the moron commentating on Hull KR v Wakefield? A missed 20 40 kick. Is that a new thing to 40 20? And saying a Wakey player could be called up to England cos of Welsby's long term injury but Welsby could be back. What? With a long term injury? Wtf? He on drugs?
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John Jacob’s
(@mrrumfius) reported
@TheTennisLetter @SkySports Nooo! Damn it.
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Kellie Wilson
(@KellieLouWilson) reported
@SkyUK Good for you. It still crashes and you made an appointment with me to discuss a complaint and then ignored me.
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Peter O'Leary
(@PeterOL71332449) reported
@SkyHelpTeam Got the email about my "VIP rewards". 20 years a customer. Paying €130 a month just for TV and my rewards consist of "Enter here for a chance to win...". Pathetic service. No wonder everyone is moving over to dodgy boxes. This will be my last month.
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Alex
(@ah2k10) reported
@SkyHelpTeam why can’t you accept you have a software or hardware issue with your system. A box goes into standby mode and fan comes on, box freezes. I’ve just spoke to customer services who say they can’t do anything about it. Unacceptable for what you charge monthly
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Alex
(@ah2k10) reported
@SkyHelpTeam @_ActionPhotos I don't believe it has anything to do with power or networking, but some sort of signal or software update fault. It can't be the boxes. Something is telling the box to go into standby and then overheat, to which the box becomes unresponsive.
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Alex
(@ah2k10) reported
@SkyHelpTeam @_ActionPhotos Spoke to sky again and they're saying there is nothing they can do, which I find unacceptable. Has anyone been able to get this issue fixed, and how???
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penny smith
(@littlenaughty38) reported
@SkyHelpTeam can some one help me with the email I have received from you regarding closing my email account ??
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Sheri Burgess
(@Royaltyfan) reported
@TheTennisLetter @SkySports Damn what happened