Sky

Sky Outage Report in Prestonpans, East Lothian, Scotland

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The latest reports from users having issues in Prestonpans come from postal codes EH32.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 10/23/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Prestonpans, Kirkcaldy and Gorebridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomPrestonpans TV
United KingdomPrestonpans Phone
United KingdomEdinburgh Internet
United KingdomPrestonpans TV
United KingdomPrestonpans TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • scottr8480 Scott Ralston (@scottr8480) reported from Penicuik, Scotland

    Not having @TrueGeordieTG comment the Ksi@ fight is crazy, @SkySports cancel my subscription thanks#wewantgeordie#skysucks

  • mastermc0 Grant (@mastermc0) reported from Edinburgh, Scotland

    Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!

  • _Just_Steve_ Steve Evans (@_Just_Steve_) reported from Edinburgh, Scotland

    @SkyHelpTeam No, I couldn’t wait 20 minutes. I’ll try at a quieter time but that is another month passed. Every time I’ve tried to cancel on line I get that same message.

  • accountantfaith Faith Simpson BA FCCA (@accountantfaith) reported from Edinburgh, Scotland

    Absolutely shocking @SkyUK when give 31 days notice and you accept you now want to charge us further for more nonsense. Appalling and shocking #service #badservice . Sort it out and don’t charge us unnecessary fees when gave correct notice.

  • alexish78 Alexis (@alexish78) reported from Musselburgh, Scotland

    Send help boyfriend is making me have a conversation about moving from @bt_uk broadband to @SkyUK broadband. It’s too hard to change :(

  • judy2k Judy2k (@judy2k) reported from Bonnyrigg, Scotland

    @rawkode @SkyUK Oh you'll get MUCH more than that. I've never been so harassed as when I dropped @SkyUK. It goes on for months, by mail, text, mobile and landline calls. (And we didn't terminate our contract early).

  • RadicalSheep Ian Campbell Foster (@RadicalSheep) reported from Edinburgh, Scotland

    @virginmedia Yes, there's been a fault for 24 hours that your engineers are 'still working hard to correct'. Over 24 hours! Hopeless. Leaving @SkyUK was the worst decision ever.

  • SunterAndrew Andrew Sunter (@SunterAndrew) reported from Edinburgh, Scotland

    @SkyHelpTeam I'm in Fife and my broadband has been down since Sunday. BT engineer changed the phone line yesterday but it's made sod all difference

  • Seaholmbb Seaholm (@Seaholmbb) reported from North Berwick, Scotland

    @SkyUK still waiting for a phone call from customer service...unbelievable unreliable service ... vip customer !!!!

  • Toolbag4 Darren Rintoul (@Toolbag4) reported from Edinburgh, Scotland

    Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.

  • accountantfaith Faith Simpson BA FCCA (@accountantfaith) reported from Edinburgh, Scotland

    So @SkyUK having cancelled plan and given 31 days notice that we were told by you, You now send a threatening message to either pay more or reinstate package. Shocking service. #badservice

  • JoanMcAlpine Joan McAlpine (@JoanMcAlpine) reported from Edinburgh, Scotland

    @SkyHelpTeam @SkyUK I will, but that does not help other customers who get two pre recorded messages, first saying wait time is one hour, then another saying 20 minutes. Pre-record suggests this is delibrate tactic, not because of a one off busy period.

  • _Just_Steve_ Steve Evans (@_Just_Steve_) reported from Edinburgh, Scotland

    I have tried to cancel @LFCTV for 3 months now. On line you get a message saying they can’t do it right now and you call @SkyUK and they tell you it will be a 20 minute wait. It’s a con stay away from it. @SkyHelpTeam

  • StevenSneddon3 steven sneddon🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StevenSneddon3) reported from Edinburgh, Scotland

    @SkyHelpTeam @SkyUK any issues with broadband in ky12 9ed area of Dunfermline

  • thompsonneil15 Neil Thompson (@thompsonneil15) reported from Edinburgh, Scotland

    About time McGregor was punished for his stupid antics. Gets away with this kind of behaviour all to often. #RangersFC #Hibs #SkySports #spl

  • johnmichealfol1 john micheal foley (@johnmichealfol1) reported from Edinburgh, Scotland

    @SkyCricket @SkySports Unlucky you lot are has been England 🏴󠁧󠁢󠁥󠁮󠁧󠁿 are crap never win anything it’s a tough life

  • Leebo_OM Lee Hewat (@Leebo_OM) reported from Edinburgh, Scotland

    @shewat24 @SkyHelpTeam Just some free movies from Sky Store sis 😊 Nothing big but they were quick in dealing with my problem and admitted it was their error!

  • scottr8480 Scott Ralston (@scottr8480) reported from Penicuik, Scotland

    Not having @TrueGeordieTG comment the Kai fight is crazy, @SkySports cancel my subscription thanks#wewantgeordie#skysucks

  • rik3sxty Richard (@rik3sxty) reported from Edinburgh, Scotland

    @andygoldstein05 @SkySports new tv show at the mo - How to solve a problem like United !! 😂

  • Graemeo26 Graeme Brown (@Graemeo26) reported from Edinburgh, Scotland

    @SkyHelpTeam is there not a 24 hours number to contact as none of my services are working at all. Contacting the service provider is impossible to fix all 3 services which I pay monthly for 80mbps and hardly get 50mbps. Clearly an issue any solutions since can’t contact via phone

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • peteyc83 P_A_J (@peteyc83) reported

    Hey @SkyUK & @OpenreachHelp any chance you’ll ever both to fix my broadband? It’s only been two weeks and countless hours on the phone. Not like we have to work from home or anything and are reliant on broadband

  • Johnabruzzi87 JohnAbruzzi87 (@Johnabruzzi87) reported

    @SkyHelpTeam why your chat is not available??? I tried today morning and still not open even when is working hours. Where is a messenger option to contact with you??? I do not want to call to you and spending my whole day just to cancel broadband.

  • Stevecasual Steve C (@Stevecasual) reported

    Very disappointed with price increases just imposed by @SkyUK @skytv Significantly above inflation, not explained or justified, terrible timing for their customers.

  • BiedaChris ChrisBieda (@BiedaChris) reported

    @SkyHelpTeam There is a fault in my area... you haven’t provided any updates since it was reported 3 hours ago. Teesside TS5 AREA Not great service when you’re trying to educate two kids and do a full time job from home

  • alsauba Salisu Uba, FCIPS (@alsauba) reported from Glasgow, Scotland

    @SkyHelpTeam There’s no network to even do that

  • 65kagee @65kagee (@65kagee) reported

    @SkyHelpTeam I am trying to call you to discuss my fathers account. It is impossible to get through and talk to anyone!!! Help!

  • alsauba Salisu Uba, FCIPS (@alsauba) reported from Glasgow, Scotland

    @SkyHelpTeam Can you help me with contact number to reach your customer service.

  • CarolineHickey4 Caroline Music (@CarolineHickey4) reported

    @SkyUK poor poor customer service- 3 appts later -still no broadband -and still no engineer and still no router this still no service WFH jokers

  • HairByLynndy Lynndy Rolfe ✂️💈 (@HairByLynndy) reported

    @SkyHelpTeam 30 MINUTE WAIT STILL NO SUPPORT WHEN THEY OFFER SUPPORT THEY CANT HELP. WE ARE IN ONE OF THE HIGHEST COVID AREAS AND IM HAVING TO GO OUT TO VOICE CALL CONSULTANTS BECAUSE YOUR ENGINEERS HAVE NOT BEEN 3 TIMES. NOT GOOD ENOUGH

  • allylababa ally (@allylababa) reported

    @_nicolamary @SkyHelpTeam Nicola you’re joking! Ayr!! I have a feeling it’ll be the same tomorrow as I’ve been reading different broadband provider’s twitters and it may be a third party issue. May need to go to my parents house tomorrow to work 😩