Sky

Sky Outage Report in Prestonpans, East Lothian, Scotland

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The latest reports from users having issues in Prestonpans come from postal codes EH32.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestonpans, East Lothian, Scotland 11/30/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Tranent, Dalkeith, Prestonpans, Kirkcaldy and Gorebridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh TV
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomEdinburgh TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • auldreekie69 Robert Hartley (@auldreekie69) reported from Newbattle, Scotland

    @SkyHelpTeam is there an internet issue at EH223FQ

  • JoanMcAlpine Joan McAlpine (@JoanMcAlpine) reported from Edinburgh, Scotland

    @SkyHelpTeam @SkyUK I will, but that does not help other customers who get two pre recorded messages, first saying wait time is one hour, then another saying 20 minutes. Pre-record suggests this is delibrate tactic, not because of a one off busy period.

  • scottr8480 Scott Ralston (@scottr8480) reported from Penicuik, Scotland

    Not having @TrueGeordieTG comment the Kai fight is crazy, @SkySports cancel my subscription thanks#wewantgeordie#skysucks

  • StevenSneddon3 steven sneddon🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StevenSneddon3) reported from Edinburgh, Scotland

    @SkyHelpTeam @SkyUK any issues with broadband in ky12 9ed area of Dunfermline

  • paulforsyth7867 Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @Rpearson081 @RangersBoy8877 @ThreeUK @ThreeUKSupport @SkyHelpTeam @WhatsApp I want to change providers as the signal is very poor to no signal at all and that is when am in the open. Can't do this until 2021 so Three better improve or provide a reduced bill for a service am not getting.

  • Graemeo26 Graeme Brown (@Graemeo26) reported from Edinburgh, Scotland

    @SkyHelpTeam is there not a 24 hours number to contact as none of my services are working at all. Contacting the service provider is impossible to fix all 3 services which I pay monthly for 80mbps and hardly get 50mbps. Clearly an issue any solutions since can’t contact via phone

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing

  • accountantfaith Faith Simpson BA FCCA (@accountantfaith) reported from Edinburgh, Scotland

    So @SkyUK having cancelled plan and given 31 days notice that we were told by you, You now send a threatening message to either pay more or reinstate package. Shocking service. #badservice

  • Seaholmbb Seaholm (@Seaholmbb) reported from North Berwick, Scotland

    @SkyUK still waiting for a phone call from customer service...unbelievable unreliable service ... vip customer !!!!

  • scottr8480 Scott Ralston (@scottr8480) reported from Penicuik, Scotland

    Not having @TrueGeordieTG comment the Ksi@ fight is crazy, @SkySports cancel my subscription thanks#wewantgeordie#skysucks

  • johnmichealfol1 john micheal foley (@johnmichealfol1) reported from Edinburgh, Scotland

    @SkyCricket @SkySports Unlucky you lot are has been England 🏴󠁧󠁢󠁥󠁮󠁧󠁿 are crap never win anything it’s a tough life

  • tamsbird Audrey Whitehead (@tamsbird) reported from Edinburgh, Scotland

    @SkyHelpTeam Amazing how we can upgrade no problem try to downgrade is another matter.

  • accountantfaith Faith Simpson BA FCCA (@accountantfaith) reported from Edinburgh, Scotland

    Absolutely shocking @SkyUK when give 31 days notice and you accept you now want to charge us further for more nonsense. Appalling and shocking #service #badservice . Sort it out and don’t charge us unnecessary fees when gave correct notice.

  • jillheartsnyc Jill Robb (@jillheartsnyc) reported from Edinburgh, Scotland

    @SkyUK when will the no dish service be available in the UK

  • _Just_Steve_ Steve Evans (@_Just_Steve_) reported from Edinburgh, Scotland

    @SkyHelpTeam No, I couldn’t wait 20 minutes. I’ll try at a quieter time but that is another month passed. Every time I’ve tried to cancel on line I get that same message.

  • _Just_Steve_ Steve Evans (@_Just_Steve_) reported from Edinburgh, Scotland

    I have tried to cancel @LFCTV for 3 months now. On line you get a message saying they can’t do it right now and you call @SkyUK and they tell you it will be a 20 minute wait. It’s a con stay away from it. @SkyHelpTeam

  • rik3sxty Richard (@rik3sxty) reported from Edinburgh, Scotland

    @andygoldstein05 @SkySports new tv show at the mo - How to solve a problem like United !! 😂

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia One of your site engineers has turned up at her house. She has also emailed a complaint. Best of all @SkyUK have stepped in and retrieved her charity number for her.... Ridiculous it took your rival to help

  • stefansladek Stefan Sladek (@stefansladek) reported from Edinburgh, Scotland

    @SkyHelpTeam I agree a resolution with your customer relations team for your issue and then now find out you’re not following through on this. What’s their number. This is a joke

  • mastermc0 Grant (@mastermc0) reported from Edinburgh, Scotland

    Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • dazzatate DazT8 🇵🇸 (@dazzatate) reported

    @SkyHelpTeam Yes. Obviously with it being DPD they don’t care and I now have to wait a week. Is it something Sky could help with and have it redirected to my work address?

  • Winnjrw Jennifer Winn (@Winnjrw) reported

    @SkyHelpTeam Please can you help me log a complaint. The app isn’t working, chat function is not available and there is a longer than usual queue time.

  • neon_sights Asphalt Temperature challenge enthusiast (@neon_sights) reported

    Wtf is wrong with @SkySports Theyno longer show the whole game

  • LeaHollingworth Leanne Grant (@LeaHollingworth) reported

    @SkyHelpTeam(still) TV less household. Replacement number three not working. nobody willing to give a time frame, nobody willing to let me speak to complaints. All I will say is if you plan on buying a glass, don't. They want me to shell out for an extra puck to plug into the TV

  • HoraceTweed James Nicol (@HoraceTweed) reported

    @SkyHelpTeam why do you keep asking me to return kit that was never delivered after a miserable failure of a broadband installation? I’ve already phoned and thought this was dealt with.

  • madcow42 Sarah 🌼 & Jasper 🐾 (@madcow42) reported

    @SkyHelpTeam Good Morning 👋 If I e a question about my broadband and tv would they guys in your Liverpool One store be able to help me? I much prefer a conversation face to face than by phone. Thanks

  • Ricburd Rich (@Ricburd) reported

    @Ofcom I need to report a case regarding @SkyHelpTeam and @WeAreOpenreach please. Not due to faults but due to bare faced lies to their customers…can you help?

  • carl_k7 Carl (@carl_k7) reported

    @SkySports Wtf is this

  • smythy2 Matt Smyth 🇮🇪 (@smythy2) reported

    @SkySports My bad ..missed the Free part

  • sidnbern Dan Small (@sidnbern) reported

    @SkyHelpTeam any chance you might chase open reach and get them to fix my broadband which was reported on Friday afternoon and has been down since. 3.5 days and counting without a product I pay for is unacceptable