Sky Outage in Newton Mearns, East Renfrewshire, Scotland

@SkyHelpTeam Ok just some constructive feedback would be to say that it is does still work on laptops but only certain devices & link to page where I can check if mine is compatible. Sending me to a generic help page with no context is just lazy & unhelpful.

@SkyHelpTeam Following the advice on the DM’s received no closer to an acceptable resolution to situation caused by incorrect information provided by @SkyUK staff. Complaints number goes to general call centre, who can’t help! #disappointed in cust serv received. considering options

@SkyHelpTeam set up new DD confirmed with sky team set up, returned from holiday, sky now cut off with no warning, call centre unwilling to reconnect disputes sky error, staff unhelpful, dismissive & rude #unhappy customer

@SkyHelpTeam I recorded the Rangers game on Sports earlier on my box. Just getting round to it an there's a horrible interference in the sound, high-pitched an really annoying...

Thunder and lightning and my @SkyUK signal has gone 👎🏻

@SkyHelpTeam Whilst I wait for my 5th engineer, I thought I’d scroll through the tweets on here. Oh dear Sky. You have serious broadband issues. It appears there are a huge amount of us with no, or poor speeds. As a large company you should really address this.

@SkyHelpTeam Quick call to 03337590366 sorted issue

@SkyHelpTeam can you help my broadband is down (glasgow) can you give an update please

10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

Phoned @SkyUK today as I’m switching my broadband and ever since my internet has been shit🖕🏼

@virginmedia what's the deal with the skysports f1 hd channel , it's not working

Honestly unreal how much companies shaft their existing customers. Now my contract is needing renewed @SkyHelpTeam increasing my bills by £20 and moving me down to the basic package 🙃

@SkyHelpTeam So productive I tweeted you guys a few hours ago about my broadband being down for past 2 days and never got acknowledged.

Coverage of International Football is terrible on @SkySports They have all the games, most of which are on at the same time and NO HIGHLIGHTS show. Making it virtually impossible to watch the best bits of all games. So disapointing!

Watch the game for 86 mins on @SkyUK Go at a gig turn off in disgust ,,,, arrive home 🏡 and discover I’m an idiot ( like I didn’t know this already ) #neverlearn

@BSC_Tam @virginmedia @SkyUK My internet was always good,got worse recently,too many channels not working either,got free installation and set up with @SkyUK

@SkyHelpTeam Apple advise I need to speak to you as the problem is in the app. My subscription is valid on my phone but your app won’t restore the subscription.

@terrychristian @SkyHelpTeam It is a pain in the arse, to be fair. We find Virgin seem to strangle bandwidth and slow the network down massively. Two sons, one on a PS4, other on an X Box. Causes major grief. Had Sky before with no issue, yet @virginmedia seems much worse. 😳

@GraemeKerr3 @SkyUK Noooo I can’t stand the box not working one second longer #stillpayingforit 😒

@SkyHelpTeam Not sure if you’ve read the thread. But catching up on Grey’s is the least of my problems right now.

Dear @SkyHelpTeam. I really like you guys. But I’m caught between a rock and a hard place here. I’ve had NO SIGNAL on my Sky TV for six weeks now (could be longer, but that’s approximately how many Grey’s Anatomy episodes I’ve missed).

@SkyUK Just sent you a DM asking a few questions about the credit switch service and the packages. As I have to pay leave @virginmedia #jokeshop

@SkyHelpTeam I have DM’d you. Help before I smash the box up.

@ScotlandSky @KilmarnockFC @SkySports @SkySportsNews Cheer up Stevie Clarke oh what can it mean to a sad tartan trannie bastard with a shite football team 🇬🇧🇬🇧🇬🇧 Hope you fail miserably and Rangers give you no help on selecting our players for the SNP select.

@SkyUK was promise a call by one of your agents at 9:15 this morning to sort and ongoing issue with an order and no phone call !! Please arrange ASAP !!

Just checked my @SkyUK @SkyHelpTeam app to discover they are attempting to charge me almost 3x my actual monthly amount by DD this month. Thought issues had been resolved with this as wrong amounts have been happening since Sept. Honestly never ever go with them!

@SkySports @ScotlandSky i recorded the rangers game 2day but only get pre match build up wtf

@SkyHelpTeam My Sky q box has a mind of it own and is playing up. All programs on series link either don’t record at all or record a few episodes then stop, either needs upgraded or replaced, please get in touch to rectify problem, thanks

@SkyHelpTeam HELP

@SkyHelpTeam Hi we’ve had no broadband since yesterday. We’ve done all the connection checks to no avail. Please can you help.

@SkyHelpTeam once again... fantastic response from Sky. Absolute radio silence. Awful..... Help a customer out...you know you want to!!!

@SkyHelpTeam Morning, I have been on the recieving end of the worst customer service ever from sky recently. Promised call back Fri/Sat but heard nothing. I get an email saying we tried to call, but we didn't get you so more or less your case is closed Case ref: 1161600232 help!!

@SkyHelpTeam then to be fobbed off and told there is no way to make a complaint online is just ludicrous for an organisation as big as sky...plus I’m sure there will be people who ordered sky after me no doubt getting sky installed well before the 17th..

@SkyUK I would love to, however the reason o cancelled my subscription with sky after many many years as a customer is I was told I can’t get sky broadband in my area!

@SkyHelpTeam No signal we can’t even watch anything from the planner I’m not getting a code on the screen it’s just blue

@SkyHelpTeam No ad I don't have the account anymore also I don't have the equipment or as I I don't even have sky q at the property an never had an was told by an agent on here I did not had to send it back

@SkyUK Crap sky glad I've left them

@SkySports @SolManOfficial @thesilkmen @SkySportsNews White men saying a black man should shut it about racism. That’s the issue right there. It’s not even unconscious bias.

@MsAnnieRam @SkyUK Been phoning for a week. Promised a call back on Wednesday, never happened.

@TheCelticWiki And the real irony is, Scottish fans keep on bankrolling English football via SkySports. It drains cash and talent away from Scottish football. Lawwell and Rodgers aren't to blame, we're our own worst enemies.

@SkyUK one of the most disgusting customer service!!!!!! Bill doubled for 2 months and customer not notified...

@SkyHelpTeam Crap. Sky

You know what @SkyHelpTeam I always thought you were a good company. Just been proved completely wrong twice in the last few weeks. Your customer service and sneaky tactics are horrendous and I will never be back. I'm aware my account is a drop in the ocean to you.

@SkyHelpTeam @SkyHelpTeam you. Havent resolved my issue at all. All You do is send junk mails in which I'm not interested. I'm moving out. this is your loss for your equipment

@SkyHelpTeam oy resolved my issue all. You do is send more junk mails in which I'm not interested. I'm moving out your loss for your equipment

@SkyHelpTeam why have you just sent me junk mail when one you no very well I'm leaving absolutely joke. Sefi if you want your kit back send me the returns form. Or you will never get it back

@SkyHelpTeam It's cool I've just cancelled my account. Horrendous service

@SeanAuld1 @10_mccall @AlanLow302 @SkyUK Well thts juat wat old big bad mad kenny nevilles all about. Forgiveness xx

@AlanLow302 @SkyUK Been bad boys pal

@SkyHelpTeam want to cancel contract as moving home the agent cut me off.. Absolutely joke of a service

@SkyHelpTeam @Jehefinner Someone else has just said this too, plus we’re Liverpool and ours is down!

@SkyHelpTeam @danm_1988 We’re down in Liverpool too, seems too close for coincidence...

@SkyHelpTeam An existing so I get that’s why I’m low priority as always. Going to be a no customer if I keep getting the run around. Just spoke to a very unhelpful person on your helpline. 😡😡

Not impressed with @sky @SkyHelpTeam or Q box is playing up not only recording every other prog , rang and had help but lost everything due to drive reset today rang again as doesn't play anything recorded or downloaded have to wait month for engineer , mbs is really rubbish to

@REDNILE7 @pws1975 @SkySportsPL @SkySports @GNev2 Weird isn’t he, 2019 making Tory shouts. God help his kids.

@SkyCricket @SkySports Not really stunning bowling.Batting was awful👎

@SkyHelpTeam broadband down and 30+ minute wait on the phones... Simply not good enough.

Football is already going down in my estimations without @SkySports making it worse by trying way too hard to be modern. Just keep the camera feckin' still and stop walking and talking 😩

The new sky sports intro music is annoying ******** out of me already. Only 3 weeks in, going to be a long season listening to that 😂 #skysports #football

@SkyCricket @SkySports thanks for transferring the ashes over from sky main event to your designated chanel - which is now not working! Main event Villa v Everton 🤔 don’t think so, but obviously you pay more for the @premierleague rights ! #Disgrace