Sky Outage in Newton Mearns, East Renfrewshire, Scotland

So just had @SkyHelpTeam on the phone saying my internet isn’t working. Offered to kindly help me and asked what I used to access the Internet. I said to him I worked for Sky (I don’t) and I’d phone him back, asking which department he’s in Quickly hung up. #Chancer #Scam

@SkySportsPL @SkySports Never inside the box

@skytv @SkyHelpTeam 4 weeks of issues and still no resolve. Poor customer service. Unfulfilled promises. Poor broadband service. Overpriced tv plan despite 15 years as a customer. £800 a year....time to cancel!

@SkyHelpTeam I’m still a customer I don’t need 3 phonecalls a day

@SkyHelpTeam I’d appreciate it if I didn’t have to locate anymore details myself as what I have found has been unhelpful hence contacting by Twitter now. I would like you to send me the email or telephone number please. There are real issues with our internet. Thinking of cancelling.

@SkyHelpTeam I tried to contact you re intermittent issues with broadband which have now been for the last fortnight. Your website is of no assistance. I need to *speak* with a human whom I can interact with....not a drop down list which doesn’t apply to me.

@SkyHelpTeam broadband is down in Clydebank,West Dunbartonshire. We’ve tried turn off the box, resetting it.

@thomoboy30 @SkySports Started on the coronas early the day stupid arse aye

@SkyHelpTeam boy our internet is so bad that it took me literally six minutes to tweet this!

Hi @SkyHelpTeam, please explain how I can go online to fix a non-existent broadband connection, without any opportunity to speak to an operator. Think that one though...

@SkyHelpTeam Have tried a number of suggestions already, but the same connection issues still occur. Given the issues that have disturbed my husband and I quite substantially this week while working from home, we’d also be looking for reimbursement of broadband fees equating to the week past.

@SkyHelpTeam terrible broadband internet service for the last week in G41 area of Glasgow. Internet has been in / out several times a day. Please advise. My husband and I both are working from home & require a stable, high speed connection we can rely on & indeed we pay for!

@67seann @gasreggal @liviman71 @CelticFC @spfl @SkySports Thats what id do if it was my decision but we have to accept that if we go down this route our team on the park will be considerably weakened and some staff at Celtic Park will lose their jobs. Its not an easy decision. Celtic are more reliant on gate income than most clubs.

@HughesStephrn @gasreggal @liviman71 @67seann @CelticFC @spfl @SkySports I never thought i was arguing with anyone to be honest.

@gasreggal @liviman71 @Kevod1967 @67seann @CelticFC @spfl @SkySports The problem with that Angela is how many people can easily afford... the vast majority of people with season books make sacrifices for it. The cost of my season book is circa £30 a game. If the club say it’s like for like then I’ll be paying that to watch a home game in my house

@HughesStephrn @gasreggal @liviman71 @67seann @CelticFC @spfl @SkySports I'm not happy about it but understand why we are going down this route and have renewed to a. Keep my seat and b. Hopefully be back in the stadium at some point this season. Understand others wont renew and it doesnt make them any less of a fan.

@Hughes_Lives_On @ryan011586 @Kevod1967 @67seann @CelticFC @spfl @SkySports Another solution I don’t think too many people would be unhappy with. That would provide the club with the money they need for this season and would be fairer to supporters.

@HughesStephrn @ryan011586 @67seann @CelticFC @spfl @SkySports We have two options. Maximise revenues and hope enough overpay out of a sense of wanting to help the club. Price things fairly and see the club massively downsize and a lot of employees lose their jobs and good players be sold. Neither option is good.

@AnnmarieColvan @67seann @CelticFC @spfl @SkySports Yeah it sucks. Guess you need to decide whether keeping that seat is worth the money or not. I feel your pain as ive two tickets to pay for as well.

@HughesStephrn @67seann @CelticFC @spfl @SkySports I don't think its value for money but given the circumstances im going to renew. Nobody is forcing anyone to pay for this. Everyone can make up their own minds. From the clubs perspective if you chargex 5 quid a game rather than 30 youd never get 6 times as many people sign up

@SkyHelpTeam Upgraded to sky Q? I notice I have to use sky go app which seems limited compared to my sky+ app. I can't see any BBC channels the TV guide on go is crap to say the least. Is SKY Q really an upgrade. Anyone else had this problem?

Nice one @SkyHelpTeam putting live a Sky Go app update, before it was fully ready and now it doesn't work. 👏👏👏 This is where you inject to tell me how to access what's paid for...... [............... ............... ...............] and for the life of, add subtitles to app.

@SkyHelpTeam @SkyUK so am I right in thinking you're pushed out a July update, and now my Sky Q box, which I pay over £100 a month for, is broken? Anyone else having issues with Sky's latest "update"? You better f***ing fix it, and fast.

@Keeler1995 @SkySports @daRealAkinfenwa Shut up idiot, believe what you believe and leave him with his faith.

@SkyHelpTeam Upgraded to sky Q? I notice I have to use sky go app which seems limited compared to my sky + app. I can't see any BBC channels the TV guide on go is crap to say the least. Is SKY Q really an upgrade. Anyone else had this problem?

@SkyHelpTeam Your Sky Q box has stopped working. When I reset the power, the blue light spins but it will not turn on. I've tried it twice. Funny how this has happened when some kind of update was due. Please help - I pay over £100 a month and will not tolerate downtime.

@BigTam62 @SkySports I have a black partner so piss off with that crap. My point is he plays victim re abuse but at same time posts that! Double standards.

@bazturk26 @SkyHelpTeam Same has happened to me this morning and I want to watch Chelsea play tonight * Baz and I have the same issue. We've done the update you mandatory put there. And now it won't work. And yes we have active wifi connections.

@SkyHelpTeam Thanks, be aware there is a local one then please. Your support numbers are useless if not in a vulnerable group (I was hang up basically!). Not your fault JD (you've been quick and tried to help) but somebody else should be better at doing their job.

@jennycdunn @SkyUK Thanks, we are trying Virgin. I was talktalk ages ago and was happy with them tbh. Anything but @SkyUK tbh. According to a neighbour, service might be restore by Thursday. 5 days of no internet... #WorkFromHome