Sky Outage in Coatbridge, North Lanarkshire, Scotland

Honestly unreal how much companies shaft their existing customers. Now my contract is needing renewed @SkyHelpTeam increasing my bills by £20 and moving me down to the basic package 🙃

@SkyHelpTeam Your internet is dreadful btw at least 3times a day it goes down #sortitout

Watch the game for 86 mins on @SkyUK Go at a gig turn off in disgust ,,,, arrive home 🏡 and discover I’m an idiot ( like I didn’t know this already ) #neverlearn

@BSC_Tam @virginmedia @SkyUK My internet was always good,got worse recently,too many channels not working either,got free installation and set up with @SkyUK

@terrychristian @SkyHelpTeam It is a pain in the arse, to be fair. We find Virgin seem to strangle bandwidth and slow the network down massively. Two sons, one on a PS4, other on an X Box. Causes major grief. Had Sky before with no issue, yet @virginmedia seems much worse. 😳

@SkyHelpTeam Not sure if you’ve read the thread. But catching up on Grey’s is the least of my problems right now.

Dear @SkyHelpTeam. I really like you guys. But I’m caught between a rock and a hard place here. I’ve had NO SIGNAL on my Sky TV for six weeks now (could be longer, but that’s approximately how many Grey’s Anatomy episodes I’ve missed).

@SkyUK Just sent you a DM asking a few questions about the credit switch service and the packages. As I have to pay leave @virginmedia #jokeshop

@SkyHelpTeam I have DM’d you. Help before I smash the box up.

@beastynewall @keithdahacker @SkyUK His head is upside down😂😂😂😂

@ScotlandSky @KilmarnockFC @SkySports @SkySportsNews Cheer up Stevie Clarke oh what can it mean to a sad tartan trannie bastard with a shite football team 🇬🇧🇬🇧🇬🇧 Hope you fail miserably and Rangers give you no help on selecting our players for the SNP select.

@SkyUK was promise a call by one of your agents at 9:15 this morning to sort and ongoing issue with an order and no phone call !! Please arrange ASAP !!

Just checked my @SkyUK @SkyHelpTeam app to discover they are attempting to charge me almost 3x my actual monthly amount by DD this month. Thought issues had been resolved with this as wrong amounts have been happening since Sept. Honestly never ever go with them!

@SkySports @ScotlandSky i recorded the rangers game 2day but only get pre match build up wtf

@SkyHelpTeam HELP

@SkyHelpTeam Hi we’ve had no broadband since yesterday. We’ve done all the connection checks to no avail. Please can you help.

@SkyHelpTeam once again... fantastic response from Sky. Absolute radio silence. Awful..... Help a customer out...you know you want to!!!

@SkyHelpTeam Morning, I have been on the recieving end of the worst customer service ever from sky recently. Promised call back Fri/Sat but heard nothing. I get an email saying we tried to call, but we didn't get you so more or less your case is closed Case ref: 1161600232 help!!

@SkyUK I would love to, however the reason o cancelled my subscription with sky after many many years as a customer is I was told I can’t get sky broadband in my area!

@SkyUK how do I make a complaint

@SkyHelpTeam No signal we can’t even watch anything from the planner I’m not getting a code on the screen it’s just blue

@SkyHelpTeam No ad I don't have the account anymore also I don't have the equipment or as I I don't even have sky q at the property an never had an was told by an agent on here I did not had to send it back

@SkyUK Crap sky glad I've left them

@SkySports @SolManOfficial @thesilkmen @SkySportsNews White men saying a black man should shut it about racism. That’s the issue right there. It’s not even unconscious bias.

@MsAnnieRam @SkyUK Been phoning for a week. Promised a call back on Wednesday, never happened.

@TheCelticWiki And the real irony is, Scottish fans keep on bankrolling English football via SkySports. It drains cash and talent away from Scottish football. Lawwell and Rodgers aren't to blame, we're our own worst enemies.

@SkyUK one of the most disgusting customer service!!!!!! Bill doubled for 2 months and customer not notified...

@SkyHelpTeam Crap. Sky

@daz_the_don @gibbogibby1 @FreeNwakali @SkySports **** up Hamish, @SkyFootball are only interested in the New co. Not one of their presenters or pundits have anything positive to say about Celtic. Do not fall for this "bad as each other" shite.

I’ve never seen Callie happier than when the @SkyUK engineer arrived in a minions van. 😂

@SkyUK my broadbands down & i asked on Facebook messenger but got ignored. Please advise.

@SkyHelpTeam This was a issue when you first change over from my flat mates account to mine. Then you fixed it. Now it's the same again. Just drops out.

@danny_horne @SkyHelpTeam Happened to a guy in my work too. And no doubt will have happened to many more. About time folk stood up to Sky Tv. If you don’t have any deals their prices are extortionate. And their service is terrible.

I’m honestly astounded at the customer service of such reputable company @SkyUK no doubt because I want to cancel due to the ridiculous pricing and now 1hr long wait time to speak with someone

Been a @SkyUK customer for over 10 years but I've never had @flintoff11 or #jamieredknapp come round and make me a cup of tea. #skyvip

@McLaughlin_1888 Continually suffer @SkyUK broadband drop outs. Their checks are the same every time & they always say they are fine. Terrible broadband service. Between that & having to restart Sky Q boxes constantly. Great system in theory tho.

@SkyHelpTeam hi I upgraded to sky fibre max from unlimited but my speeds aren’t improved. I ran the health check and it said there was a problem with set up. I followed instructions but hasn’t made any difference and I’m using a new filter

@SkyUK Hi I got Sky fibre installed a couple of months ago and it is extremely poor, our phones are jumping onto 4G can’t watch our skyQ mini boxes upstairs and I can’t listen to my Sonos system .

@SusanGillon @SkyHelpTeam @LGUK Yup! And I guarantee they won’t help you! They have your money.... therefore customer service now comes second!

@The_LouiseC @SkyHelpTeam J was rolling about laughing in bed this morning at how much bad luck I’ve had with them haha

@WH1TEYBHOY @SkyHelpTeam I swear pal they actually hate me it’s an ongoing joke now since I moved here in sept. Bills have been all over the place, complaints. Then they tried to make me wait 11 weeks for Q 😂 sent an engineer out early for me today & booked it as a service haha

Sky Q was being installed today. Nope. Turns out just another **** up by Sky why I’m I with these mugs 🤣 @SkyHelpTeam

@lastminute_com @oliviamorley @SkyHelpTeam I’m having the same problem!

The @SkySports app is the worst app on the history of apps

Sky sports coverage is awful. Actually had to mute failed manager and angry wee man McCann 💩 #skysports #glasgowderby

Joshua’s skills on the mic are so bad it make me want to punch his ******* skull in. But the fact he’s a Heavyweight Champion means I’ll give him a pass #WhyteChisora2 #Boxing #SkySports #AJ

@SkyUK It would be, but unfortunately sky were far too expensive (albeit a much better service) I guess we get what we pay for... However, SOME quality of connection would be great

Catch up tv not working on @SkyUK . I wonder why

@andystock22 @SkySports @SkyUK @btsport that was down yesterday hopefully no such issues next weekend

@andystock22 @SkySports @SkyUK haha nornal service resumes hopefully the netball kicks off that weekend 😂

@emmalouisebarr @ethangravestock @SkyUK Mine has also been down a week. Stopped working last Wednesday. Prior to that it kept cutting out. I’m seriously considering changing providers.

@SkyHelpTeam Afternoon, I raised an issue with router firmware on the phone app, and was flagged for downgrade. A couple of days later I get a txt asking if my issue is resolved. I reply no and I've had no response for nearly a week

@SkyHelpTeam I HAVE kept previous number. That’s definitely the line in use. It’s also the number registered in my Apple ID info on phone. HOWEVER, it’s not the number appearing on people’s phones when I text them. Bizarre. Your link won’t help as it’s about keeping old number. I’ve done that

@SkyHelpTeam Restarted my mobile and I now have service on my 'phone as well as TV. False alarm @SkyHelpTeam

Probably the worse customer service I’ve ever seen @SkyUK ..

@SkyHelpTeam Excellent customer service from Hassan 👍

@SkyUK @SkyHelpTeam Terrible customer service. Trying to cancel father-in-laws Sky TV, on phone for half an hour enduring hard sell tactics. Thank God he had me to talk on his behalf, feel sorry for elderly and vulnerable who have no one to help them. Disgusting.

Worst decision I made going with @SkyUK broadband. Never bloody works! 🙄

@SkyHelpTeam Ok. That’s great. While you fix it we are going to upgrade to boxsets. Any idea on an ETA

@virginmedia I did - no help there. Was sent to the customer service team, then technical team, now waiting for the customer service team again. I just need to know how long I have left in the contract before @SkyUK can buy me out.