Sky Outage in Cumbernauld, North Lanarkshire, Scotland

@SkyHelpTeam needing help with possible phone upgrade 😁

Call centre encounters can be long and arduous. So big massive thanks to Marie @SkyHelpTeam who patiently somehow managed to talk me through broadband issues that were entirely my doing. Even though I was a total numpty she never once said it! Give the lassie a wee bonus😃🖐🏻 🤣

Avoid @SkyUK at all costs. 3 months without service due to their incompetence. Another engineer not bothered to turn up today so it’s 3 months without service and the next appointment is another month 🤬🤬🤬 AVOID AVOID AVOID SKY TV

@SkyUK I have been trying to cancel my sky I have now called 6times and been told it is a 3 minute wait now turning into over an hour each time 😡😡😡

Because my @SkyUK broadband speed is so poor, watching the Liverpool game on Amazon prime has all the feel of an illicit Staurday afternoon stream

@SkyHelpTeam I seem to have an issue with Sky Q box.

@SkyHelpTeam I seem have an issue with Sky Q box.

Best decision made this year is getting rid of @SkyUK broandband. Failed to deliver far too often of promised speeds and rotten support to back it up.

Internet’s been down again for the last 30 minutes. What’s the story @SkyHelpTeam #skybroadband #sky

Who was really understanding and explained why my broadband still ain’t working, apologised for the shocking customer service from Barry (the engineer) and is a credit to @SkyUK ! Shame about the other tosspot!

@SkyUK I am finding it extremely difficult this morning trying to cancel my sky account! Please help

@XCharlote @SkyHelpTeam Falkirk as well been down for about 1 hour now tried hub reboot, amber light on Internet.

@chateauxwindy @LadyCatHT @SkyHelpTeam @Ofcom I now pay for a landline with @virginmedia because it would be more expensive to have broadband only 🤔 I have never used the landline, there is no phone plugged into it, no idea even what my number is.

@weedanni91 @Powersboy31 @SkyHelpTeam I've been with Virgin for years. No major technical problems. Last pain with their help line was a payment problem.

Can’t get my @SkyUk box to download anything quickly...internet’s fine ✅ turned the box on and off ✅ watched Netflix to test network ✅ and yet I can’t watch a single movie or box set, despite paying a fortune for the privilege! Been waiting an hour for a episode to reach 14%

@SkyHelpTeam Getting an upgrade this week even though yous will shit be shit

3 DCs @SkyHelpTeam you're internets so shit

@LFCJosh23 @SkySportsPL @SkySports I’m thinking yes, but in fairness the game is faster these days & there are cameras at almost all games so we see all the mistakes highlighted. I think better fitness and conditioning of referees would help a lot are really out of shape.

@SkyHelpTeam @btsport So I cancel bt sport with sky then

@SkyHelpTeam I haven’t had internet for nearly two days and the Sky Customer service guy just hung up on after refusing to let me speak to a manager! This is the worst broadband provider and customer service I have ever dealt with! Inconsistent broadband!

@SkySportsPL @SkySports He never even said what you quoted. Muppets

@SkyHelpTeam Ok just some constructive feedback would be to say that it is does still work on laptops but only certain devices & link to page where I can check if mine is compatible. Sending me to a generic help page with no context is just lazy & unhelpful.

Really disappointed @SkySports has kept Andy walker as a co commentator the guy is a fud and surely one of the worst in the business

Thunder and lightning and my @SkyUK signal has gone 👎🏻

@SkyHelpTeam hi can u tell me why my email is still not working it’s been down since the 12th July cheers

@SkySportsNews Who was on the panel today a missed the ladies name can anyone help #TransferTalk #SkySports

@SkyHelpTeam Do you have an estimated time of fix

@Rangers_co_uk @CelticFC @NBFootball @Dafabet @MagnersUK @EdenMill @vpzuk @IntelligentCL @Ladbrokes @SkySports @btsport @officialpes @Pol_Roger @ClydeSSB @Nirvana_Europe @SimpleDigi @GTOmegaRacing @HollicomPR how much more bad news can these sponsors take, from here on in it is only going to get worse, victims in court all their sordid history will be laid bare for all to see @UEFAcom @newbalance @Dafabet @MagnersCiderNI @ScottishFA @spfl

@SkyHelpTeam Quick call to 03337590366 sorted issue

@SkyHelpTeam can you help my broadband is down (glasgow) can you give an update please

10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

@virginmedia what's the deal with the skysports f1 hd channel , it's not working

@SkyHelpTeam Your internet is dreadful btw at least 3times a day it goes down #sortitout

@BSC_Tam @virginmedia @SkyUK My internet was always good,got worse recently,too many channels not working either,got free installation and set up with @SkyUK

@SkyHelpTeam Not sure if you’ve read the thread. But catching up on Grey’s is the least of my problems right now.

Dear @SkyHelpTeam. I really like you guys. But I’m caught between a rock and a hard place here. I’ve had NO SIGNAL on my Sky TV for six weeks now (could be longer, but that’s approximately how many Grey’s Anatomy episodes I’ve missed).

@SkyUK Just sent you a DM asking a few questions about the credit switch service and the packages. As I have to pay leave @virginmedia #jokeshop

@SkyHelpTeam I have DM’d you. Help before I smash the box up.

@beastynewall @keithdahacker @SkyUK His head is upside down😂😂😂😂

@ScotlandSky @KilmarnockFC @SkySports @SkySportsNews Cheer up Stevie Clarke oh what can it mean to a sad tartan trannie bastard with a shite football team 🇬🇧🇬🇧🇬🇧 Hope you fail miserably and Rangers give you no help on selecting our players for the SNP select.

@SkyUK was promise a call by one of your agents at 9:15 this morning to sort and ongoing issue with an order and no phone call !! Please arrange ASAP !!

Just checked my @SkyUK @SkyHelpTeam app to discover they are attempting to charge me almost 3x my actual monthly amount by DD this month. Thought issues had been resolved with this as wrong amounts have been happening since Sept. Honestly never ever go with them!

@SkyHelpTeam We will be a new customer yes but the previous owners have sky installed in the property also.

@SkyHelpTeam once again... fantastic response from Sky. Absolute radio silence. Awful..... Help a customer out...you know you want to!!!

@SkyHelpTeam Morning, I have been on the recieving end of the worst customer service ever from sky recently. Promised call back Fri/Sat but heard nothing. I get an email saying we tried to call, but we didn't get you so more or less your case is closed Case ref: 1161600232 help!!

@SkyUK how do I make a complaint

@SkyHelpTeam No signal we can’t even watch anything from the planner I’m not getting a code on the screen it’s just blue

@SkyHelpTeam No ad I don't have the account anymore also I don't have the equipment or as I I don't even have sky q at the property an never had an was told by an agent on here I did not had to send it back

@SkyUK Crap sky glad I've left them

@SkySports @SolManOfficial @thesilkmen @SkySportsNews White men saying a black man should shut it about racism. That’s the issue right there. It’s not even unconscious bias.

@staceyo_1983 @SkyUK Only other option is virgin everything else uses bts lines and they are shit themselves

@SkySports obviously matt never watched the game properly or listened to Bruce it was a foul on the defender which the ref gave and the assistant 80yards away gave a corner they scored from

@SkyHelpTeam you lot honestly take the piss. My parents have been waiting for A MONTH for a Sky Q box, I’ve now sat here and waited for 2 hours for an engineer who NEVER showed and they’ve just had a call saying to rearrange for the 4th OF JAN. all while they’re paying £££. Joke.

Can you just not give credit where credit’s due @SkySports #SUFC 5th in the league .... but it’s always other team doesn’t turn up and never say @SheffieldUnited have actually played well.... #JustSaying

@ncfclee @SkySportsNews @SkySports yep in asscociation with @kickitout...if u cant see their agenda then ur ignorant..the slimebag @SkySportsNews @SkySports producers made their @JimWhite @VickyGomersall reporters peddle out the incident at the etihad excessively for 5 days..5!! thats #dedication!

@SkyUK twenty minutes on hold to be then cut off! Brilliant service once again!!! #whatamipayingfor #nosignal

@SkyUK absolutely terrible service from Sky. Spending money to get Sky Q installed spent more for installation on a Saturday and been waiting all afternoon - tracking the engineer only to be told now that he’s not coming! And next installation date is 11th Jan!!! DISGUSTING

@SkyUK why can we never get through on your phone line. We just want to downgrade and have been trying for weeks to get through. Hours later on hold we are no further forward. Appalling customer service.

@SkyHelpTeam The external fault is phone line has been disconnected as i have already said again my question is y would you send a sky engineer out to fix a bt line fault your engineers have no access to bt equipment so seems a waste of time just send bt to fix there fault

@RossiTheBossi @SkyUK @SkyHelpTeam I'm sure their response will be no more than lip service.