Sky Outage in Motherwell, North Lanarkshire, Scotland

@SkyHelpTeam Following the advice on the DM’s received no closer to an acceptable resolution to situation caused by incorrect information provided by @SkyUK staff. Complaints number goes to general call centre, who can’t help! #disappointed in cust serv received. considering options

@SkyHelpTeam set up new DD confirmed with sky team set up, returned from holiday, sky now cut off with no warning, call centre unwilling to reconnect disputes sky error, staff unhelpful, dismissive & rude #unhappy customer

Thunder and lightning and my @SkyUK signal has gone 👎🏻

@SkyHelpTeam hi can u tell me why my email is still not working it’s been down since the 12th July cheers

@SkyHelpTeam Quick call to 03337590366 sorted issue

@SkyHelpTeam can you help my broadband is down (glasgow) can you give an update please

10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

@virginmedia what's the deal with the skysports f1 hd channel , it's not working

Honestly unreal how much companies shaft their existing customers. Now my contract is needing renewed @SkyHelpTeam increasing my bills by £20 and moving me down to the basic package 🙃

Watch the game for 86 mins on @SkyUK Go at a gig turn off in disgust ,,,, arrive home 🏡 and discover I’m an idiot ( like I didn’t know this already ) #neverlearn

@BSC_Tam @virginmedia @SkyUK My internet was always good,got worse recently,too many channels not working either,got free installation and set up with @SkyUK

@terrychristian @SkyHelpTeam It is a pain in the arse, to be fair. We find Virgin seem to strangle bandwidth and slow the network down massively. Two sons, one on a PS4, other on an X Box. Causes major grief. Had Sky before with no issue, yet @virginmedia seems much worse. 😳

@SkyHelpTeam Not sure if you’ve read the thread. But catching up on Grey’s is the least of my problems right now.

Dear @SkyHelpTeam. I really like you guys. But I’m caught between a rock and a hard place here. I’ve had NO SIGNAL on my Sky TV for six weeks now (could be longer, but that’s approximately how many Grey’s Anatomy episodes I’ve missed).

@SkyUK Just sent you a DM asking a few questions about the credit switch service and the packages. As I have to pay leave @virginmedia #jokeshop

@SkyHelpTeam I have DM’d you. Help before I smash the box up.

@beastynewall @keithdahacker @SkyUK His head is upside down😂😂😂😂

@ScotlandSky @KilmarnockFC @SkySports @SkySportsNews Cheer up Stevie Clarke oh what can it mean to a sad tartan trannie bastard with a shite football team 🇬🇧🇬🇧🇬🇧 Hope you fail miserably and Rangers give you no help on selecting our players for the SNP select.

@SkyUK was promise a call by one of your agents at 9:15 this morning to sort and ongoing issue with an order and no phone call !! Please arrange ASAP !!

Just checked my @SkyUK @SkyHelpTeam app to discover they are attempting to charge me almost 3x my actual monthly amount by DD this month. Thought issues had been resolved with this as wrong amounts have been happening since Sept. Honestly never ever go with them!

@SkySports @ScotlandSky i recorded the rangers game 2day but only get pre match build up wtf

@SkyHelpTeam HELP

@SkyHelpTeam Hi we’ve had no broadband since yesterday. We’ve done all the connection checks to no avail. Please can you help.

@SkyHelpTeam once again... fantastic response from Sky. Absolute radio silence. Awful..... Help a customer out...you know you want to!!!

@SkyHelpTeam Morning, I have been on the recieving end of the worst customer service ever from sky recently. Promised call back Fri/Sat but heard nothing. I get an email saying we tried to call, but we didn't get you so more or less your case is closed Case ref: 1161600232 help!!

@SkyUK how do I make a complaint

@SkyHelpTeam No signal we can’t even watch anything from the planner I’m not getting a code on the screen it’s just blue

@SkyHelpTeam No ad I don't have the account anymore also I don't have the equipment or as I I don't even have sky q at the property an never had an was told by an agent on here I did not had to send it back

@SkyUK Crap sky glad I've left them

@SkySports @SolManOfficial @thesilkmen @SkySportsNews White men saying a black man should shut it about racism. That’s the issue right there. It’s not even unconscious bias.

@MsAnnieRam @SkyUK Been phoning for a week. Promised a call back on Wednesday, never happened.

@TheCelticWiki And the real irony is, Scottish fans keep on bankrolling English football via SkySports. It drains cash and talent away from Scottish football. Lawwell and Rodgers aren't to blame, we're our own worst enemies.

@SkyUK one of the most disgusting customer service!!!!!! Bill doubled for 2 months and customer not notified...

@SkyHelpTeam Crap. Sky

Just upgraded to fibre broadband with @SkyUK and shock horror it’s not working. Standard. Will be cancelling that tomorrow. Absolutely rubbish service as per

@daz_the_don @gibbogibby1 @FreeNwakali @SkySports **** up Hamish, @SkyFootball are only interested in the New co. Not one of their presenters or pundits have anything positive to say about Celtic. Do not fall for this "bad as each other" shite.

@SkyHelpTeam This was a issue when you first change over from my flat mates account to mine. Then you fixed it. Now it's the same again. Just drops out.

@danny_horne @SkyHelpTeam Happened to a guy in my work too. And no doubt will have happened to many more. About time folk stood up to Sky Tv. If you don’t have any deals their prices are extortionate. And their service is terrible.

I’m honestly astounded at the customer service of such reputable company @SkyUK no doubt because I want to cancel due to the ridiculous pricing and now 1hr long wait time to speak with someone

@McLaughlin_1888 Continually suffer @SkyUK broadband drop outs. Their checks are the same every time & they always say they are fine. Terrible broadband service. Between that & having to restart Sky Q boxes constantly. Great system in theory tho.

@SkyHelpTeam hi I upgraded to sky fibre max from unlimited but my speeds aren’t improved. I ran the health check and it said there was a problem with set up. I followed instructions but hasn’t made any difference and I’m using a new filter

@SkyUK Hi I got Sky fibre installed a couple of months ago and it is extremely poor, our phones are jumping onto 4G can’t watch our skyQ mini boxes upstairs and I can’t listen to my Sonos system .

@SusanGillon @SkyHelpTeam @LGUK Yup! And I guarantee they won’t help you! They have your money.... therefore customer service now comes second!

@The_LouiseC @SkyHelpTeam J was rolling about laughing in bed this morning at how much bad luck I’ve had with them haha

@WH1TEYBHOY @SkyHelpTeam I swear pal they actually hate me it’s an ongoing joke now since I moved here in sept. Bills have been all over the place, complaints. Then they tried to make me wait 11 weeks for Q 😂 sent an engineer out early for me today & booked it as a service haha

Sky Q was being installed today. Nope. Turns out just another **** up by Sky why I’m I with these mugs 🤣 @SkyHelpTeam

@lastminute_com @oliviamorley @SkyHelpTeam I’m having the same problem!

The @SkySports app is the worst app on the history of apps

Sky sports coverage is awful. Actually had to mute failed manager and angry wee man McCann 💩 #skysports #glasgowderby

Joshua’s skills on the mic are so bad it make me want to punch his ******* skull in. But the fact he’s a Heavyweight Champion means I’ll give him a pass #WhyteChisora2 #Boxing #SkySports #AJ

@sliceofrice @SkyHelpTeam I've tried the text service, been waiting half an hour with nothing happening 😡

@struthseeker72 @SkySportsPL @SkySports Def pen. This is where VAR falls down.

@johndcuthbert @SkyHelpTeam Problem is they said that they send everything confirming it by email and have cooling off period so technically even if didnt explain on phone they have me hostage! 🙈 Last time I make any changes! 18 months and whole thing getting cancelled.

@GhanaMancity @SundaySupp @SkySports @neilashton_ @johncrossmirror @SamWallaceTel @Ian_Ladyman_DM Goal was correctly ruled out coz of the change in law about handball. VAR is only checking "clear and obvious errors" and "serious missed incidents" not every challenge

@SkyHelpTeam Forget it. I'm just going to phone up and cancel, this is beyond a joke now.

@hollycammidge @SkyHelpTeam If they didn’t explain it on the phone they have to cancel it as you did not agree to the 18 month contract. I had the same issue.

horrible ***** *****!! 🤬 bet nothing gets done about it either as Liverpool seem to shit out golden nuggets lately 🙄😡!! #scum #LiverpoolFC #Southampton #SkySports

@SkyHelpTeam Sky box replaced 2 weeks ago due to fault, already broken, can't send engineer for over a week, or send replacement box. Imagine if Netflix was down for a week, and Sky is double the price. Very poor.

@MHforMen @SkySportsPL @SkySports But he did see it, he was looking straight at the incident and didn’t give it, therefore it was a clear and obvious error and should have been overturn

@SkyUK your installation guy arrived Thursday. Said he couldn't install TV and would be sending "Swat team" over the same day or by latest Friday. Today is Sunday and radio silence. Can you make sure were not paying for this + fix asap