Sky Outage in Kilmarnock, East Ayrshire, Scotland

@SkyHelpTeam Whilst I wait for my 5th engineer, I thought I’d scroll through the tweets on here. Oh dear Sky. You have serious broadband issues. It appears there are a huge amount of us with no, or poor speeds. As a large company you should really address this.

@SkyHelpTeam Apple advise I need to speak to you as the problem is in the app. My subscription is valid on my phone but your app won’t restore the subscription.

Roger showing us the poor journalism at @SkyUK watch this dumb chick of a reporter try pushing the msm narrative. Rodgers is having none of it. #leavemeansleave

You know what @SkyHelpTeam I always thought you were a good company. Just been proved completely wrong twice in the last few weeks. Your customer service and sneaky tactics are horrendous and I will never be back. I'm aware my account is a drop in the ocean to you.

@SkyHelpTeam It's cool I've just cancelled my account. Horrendous service

@SeanAuld1 @10_mccall @AlanLow302 @SkyUK Well thts juat wat old big bad mad kenny nevilles all about. Forgiveness xx

@AlanLow302 @SkyUK Been bad boys pal

@SkyHelpTeam I currently have no working home phone line and no Internet, this is day 2, didn’t realise until I got home last night by which time help line was closed

@rights_uk @SkyUK @LGUK @SkyHelpTeam Many thanks for your reply. Sky have completely stood back from it and say they are only responsible up until 5 days after delivery, despite the fact that they are technically the vendor. LG are claiming accidental damage, which is strange as it had never been out the box!

@ryanmcgregor83 @SkySports Thank ****!!! 🇬🇧

Incredibly disappointing response from @SkyHelpTeam re a problem with the @LGUK tv received via the Black Friday deal. An 11 year old is now in tears 2 days before Christmas! Let’s hope @lguk support can assist in the morning.

Thanks to lee @SkyUK for resolving my issues today it only took @SkyUK 8 days & did nothing an hour & half on phone to lee & issue resolved

@SkyHelpTeam was told on 13th December a manager will investigate my issues was told would take 48 hours I am still waiting poor service

@SkyUK Thanks, @virginmedia are supposed to be phoning me back tomorrow to sort things out. If it's not satisfactory, I'm going cut my losses and I'll get in touch! Thanks for your help. #CustomerService

@SkyUK down and it’s to be 8 days before they can come look at it. Terrible service. @virginmedia looks good #getthefingerout

@SkyHelpTeam is there an issue with #skybroadband today. It’s not working and I can’t get through to help on phone or messenger

@SkyHelpTeam my broadband has been not working for about a day now and had no information

@SkyUK my sky fibre has been woeful since yesterday afternoon. What's the problem? KA89EA

@SkyHelpTeam your engineer never came back to do my installation after moving home tried contacting him with number provided pay for a service I can’t use

@TalkTalk @TalkTalkTV shocking customer service was told that I don’t need my old broadband box nobody told me to keep the attached power line adaptor &now your saying it my fault and it will £55 to replace it!! No chance I will be cancelling my broadband with you! @bt_uk @SkyUK

fs why is my wifi still not working @SkyUK **** u

I’m absolutely done with @SkyHelpTeam Why on Earth were we not told you had lost the rights to La Liga? Where is our discount? This is a major thing I wasn’t informed about! I have to put up with crap Q boxes, poor WiFi and now this. Seriously looking at other options. WTF!!

I’m absolutely done with @SkyUK Why on Earth were we not told they had lost the rights to La Liga? Where is our discount? This is a major thing I wasn’t informed about! I have to put up with crap Q boxes, poor WiFi connection and now this. Seriously looking at other options. WTF

Is it just my imagination or is Jamie Carragher suffering from a severe case of cotton mouth on @SkySports super sunday. Don't tell me they're keeping that poor man dehydrated to stop him spitting on anyone. #LIVWHU #Supersunday

@SkyHelpTeam @UKTVPlay are you aware there’s an issue on Sky Q not allowing me to download “Help! My House Is Haunted?” I get a message saying, “Sorry, this item is no longer available.” even though it says it’s available until 12 August.

@SkyHelpTeam still waiting on your team contacting me I sent PM like you said but no one got back to me very poor service

@SkySportsPL @SkySports What a load of crap he spouts. Needs to Stick to League of their own where his lack of intelligence shines.

@SkyUK And your Mistake is costing me 700 pounds. when the staff member that did this should be fired and taken the money off them but it seems like your company is backwards you would rather punish the customer instead and not fire the person responsible unreal truly

@SkyUK I would but today i found out theres nothing more you can do to help as you want to charge me for your mistake and will never except responsibility for anything you do wrong sham of a company you should all be ashamed

@SkyHelpTeam @SkyUK this has to go down as the WORST service I have got from any company which includes services from multiple countries. Internet in India gets connected in a couple of days. This is worst than anything. Look at @Hyperoptic they serve much better.

@SkyHelpTeam And your Mistake is costing me 700 pounds. when the staff member that did this should be fired and taken the money off them but it seems like your company is backwards you would rather punish the customer instead and not fire the person responsible unreal truly

@SkyUK our remote control has broken for the 3rd time in a year. We have constantly bought new ones but are at the end of our tether now. Please help.

@SkyHelpTeam I would but today i found out theres nothing more you can do to help as you want to charge me for your mistake and will never except responsibility for anything you do wrong sham of a company you should all be ashamed

@SkyHelpTeam @SkyUK Your internet is the ULTIMATE worst I’ve ever known. Never use it half the time just use my 4g. Cannot be bothered to ring and wait 4 hours so let me know when you can sort it. Ta

@SkyUK absolutely shocking service been waiting for our internet to be activated was supposed to be on the 9th then the 11th then the 13th still no communication and still no internet why pay for a service to not have it

@SkyUK @SkyHelpTeam my sky broadband was promised in 10 SEP and then pushed to 14. Today it was expected to be activated. Now they are saying it is pushed to 18. Really want to know why you can't keep your promised dates. Do you guys care for customers. Pathetic service.