Sky Outage Report in Crosshouse, East Ayrshire, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Crosshouse, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosshouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Crosshouse, East Ayrshire, Scotland
The most recent Sky outage reports came from the following cities: Stevenston, Irvine and Ayr.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Wi-fi | ||
| TV | ||
| TV | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Crosshouse, Scotland
Latest outage, problems and issue reports in Crosshouse and nearby locations:
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Kenny Campbell
(@Junior_1869) reported
from
Kilmarnock, Scotland
@SkyHelpTeam Sky don’t help at all. They just deny you have an ID with a standard email 3 times even though you are paying them a subscription and have been for years
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Scott Leiper
(@ScottLeiper) reported
from
Ayrshire, Scotland
@bestevermassage @SkyHelpTeam Brill. Page is down just now due to a tech fault. I’ll sort it tmrw. Really great help thanks
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Dumie M
(@DumieM28) reported
from
Irvine, Scotland
Well, this sucks. @SkyUK are *************** here.
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hannip65
(@hanimp123) reported
from
Coylton, Scotland
@SkyHelpTeam need help with regards to my tv package, essential worker, can’t get through on telephone or help online
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imapaulhazeltonguy
(@Phazelton78) reported
from
Irvine, Scotland
@SkyHelpTeam any chance of some help with my fibre, wan keeps dropping and your call centre have been shocking
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Miss Marple
(@1MissMarple1) reported
from
Ardrossan, Scotland
@SkyHelpTeam hi have no sky tv at all Is there a problem
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ohtobemaya
(@lynnet1508) reported
from
Kilwinning, Scotland
@SkyHelpTeam @SkyUK - absolute shame on you! Eager to hear your solution to this........
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Mrs PoshShark
(@talieevenstar) reported
from
Irvine, Scotland
@skyhelpteam i can't log into my app or my account online. Apparent issue with it.... All we want to do is add Disney+ #help #sky #disneyplus
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@SkyFootball @SkySports @SkyBetChamp @pnefc @WBA Never a penalty. Excellent goalkeeping to shut down the opportunity. No contact whatsoever
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Dumie M
(@DumieM28) reported
from
Irvine, Scotland
Even during these challenging times, companies like @SkyUK need to be in a position to have customer complaints resolved satisfactorily. Engaging with with customer agents who directly contradict the code of practice for complaints procedures is unhelpful to us customers.
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Jamie Shedden
(@JShedden88) reported
from
Ayrshire, Scotland
@SkySports Horny as **** 🤤😈🤤😈
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@SkyHelpTeam Hello. Can you check for issues in the KA4 area please. Very slow internet. 8.44Mbps upload.
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Clark Gillies
(@wanderer1982) reported
from
West Kilbride, Scotland
Could @SkySports maybe turn down the fake fan noise and turn up the commentary sound a little for the @AberdeenFC
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Gareth GG
(@RockedandLoaded) reported
from
Cumnock, Scotland
@SkyHelpTeam Morning! Tech services helped me fix it over the phone last night. Many thanks for getting back. I am having difficulty getting into my Sky Mobile account to check a few things now though!
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Graham Forsyth 🇬🇧
(@gfgers1872) reported
from
Ayrshire, Scotland
@SkyHelpTeam Still waiting in a queue to pause mine from yesterday morning. 2 messages sent to you via PM no reply. Cannot get through on the phone or cancel anything online . Abysmal service . Only option left is to cancel direct debit
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Chris Reid
(@KilmarnockChris) reported
from
Kilmarnock, Scotland
@SkyHelpTeam hi, I currently don’t have Sky in my property since I moved house on the 17th January, it isn’t set to be installed until mid-March, was told because I’ve no service I’d not be charged yet £103.11 has been taken from my account today.
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Norrie
(@norrie9791) reported
from
Irvine, Scotland
@SkyHelpTeam can’t connect SkyQ box to internet, Reset the box and still no joy. All other devices in house still connected so broadband/router is fine. HELP!
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Ronnie Nichol
(@RonnieWNichol) reported
from
Ayrshire, Scotland
Ok @SkySports let's get down to it. No live sport so price reduction......that's obvious......yeah 🤔
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@SkyHelpTeam Hi Sky, looks like KA4 in Ayrshire, Scotland has been affected by this multiple outage too 😕
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Gareth GG
(@RockedandLoaded) reported
from
Cumnock, Scotland
@SkyHelpTeam I can get into my Sky account but when I click the mobile tab, it’s says “try again later. There’s an issue”. It’s been like this for a week.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Craig
(@CraigSmudger772) reported
@virginmedia What a shambles ! Installed Friday, broadband unstable, TV buffering, no sign of free 02 Sim. On a whatsapp chat with every department for the last 4 hours to be told the deal I signed is no longer available … @SkyUK please call me to reconnect me !
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Ceri Thomas 🏴🏳️🌈
(@cerithomas79) reported
@SkyHelpTeam really not impressed with yourselves. My 76 year old housebound mother was a customer of yours until today when you mistakenly disconnected her services after my sister called you to cancel mum's multiroom subscription. You've now left mum with no internet connection
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Helen Bly
(@HelenBly) reported
@SkyHelpTeam How can I get someone at sky to help me with the fact I have no phone or broadband and this has been the case for 10 days???? Called many times no help. I'm assuming I'm gonna have to go to Virgin instead
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Gemma 🏴 💚 💛 🇪🇺
(@HelloEarth81) reported
@SkyHelpTeam please can you tell me how to make a complaint about the customer service I recieved on the phone over the weekend as this is not readily available on your website?
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Ceri Thomas 🏴🏳️🌈
(@cerithomas79) reported
@SkyHelpTeam So you're not a "help" team after all. No problem, we'll go to Virgin instead.
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Doug Jardine
(@Jardined) reported
@SkyHelpTeam Hi, we’ve been without Sky TV since last Friday due to an issue with the box, can’t get an engineer to come out until next Monday. Can you please confirm that we will receive a discount on the 10 days we’ve missed?
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Helen Bly
(@HelenBly) reported
@SkyHelpTeam Is there no way to actually find out what the issue is and how long it will take to be resolved? I have already been told its fixed when it wasn't and 10 days is a long time with no end in sight
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Andy Mich
(@MrAndyMich) reported
@SkyHelpTeam I’m thinking of changing my phone to iPhone 14 pro. I understand the new iPhone don’t support physical SIM cards. If I click shop now underneath the interested in a new device box on MySky app. What’s the procedure if I order a new phone, do I keep my existing number
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John Bartlett
(@bartlejo) reported
@SkyHelpTeam why is the renewal process so painful? Agree a renewal price on Friday - system fail so can’t process. You call back today and still fails. 55 mins later still not done. Diamond member counts for nothing. Just give your best price and remove this farce.
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Helen Bly
(@HelenBly) reported
@SkyHelpTeam The issue sits with BT open reach but no-one can tell me when it will be fixed or what the problem is. The sky call centre has been unhelpful and I've just been told I have to wait