Sky Outage Report in Crosshouse, East Ayrshire, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Crosshouse, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosshouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Crosshouse, East Ayrshire, Scotland
The most recent Sky outage reports came from the following cities: Ayr, Irvine, Cumnock, Kilmarnock and Stevenston.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| TV | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Crosshouse, Scotland
Latest outage, problems and issue reports in Crosshouse and nearby locations:
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Graham Forsyth 🇬🇧
(@gfgers1872) reported
from
Ayrshire, Scotland
@SkyHelpTeam Still waiting in a queue to pause mine from yesterday morning. 2 messages sent to you via PM no reply. Cannot get through on the phone or cancel anything online . Abysmal service . Only option left is to cancel direct debit
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@SkyHelpTeam Hi Sky, looks like KA4 in Ayrshire, Scotland has been affected by this multiple outage too 😕
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Mrs PoshShark
(@talieevenstar) reported
from
Irvine, Scotland
@skyhelpteam i can't log into my app or my account online. Apparent issue with it.... All we want to do is add Disney+ #help #sky #disneyplus
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Dumie M
(@DumieM28) reported
from
Irvine, Scotland
Well, this sucks. @SkyUK are *************** here.
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@SkyHelpTeam Hello. Can you check for issues in the KA4 area please. Very slow internet. 8.44Mbps upload.
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ohtobemaya
(@lynnet1508) reported
from
Kilwinning, Scotland
@SkyHelpTeam @SkyUK - absolute shame on you! Eager to hear your solution to this........
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Gareth GG
(@RockedandLoaded) reported
from
Cumnock, Scotland
@SkyHelpTeam I can get into my Sky account but when I click the mobile tab, it’s says “try again later. There’s an issue”. It’s been like this for a week.
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Scott Leiper
(@ScottLeiper) reported
from
Ayrshire, Scotland
@bestevermassage @SkyHelpTeam Brill. Page is down just now due to a tech fault. I’ll sort it tmrw. Really great help thanks
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Colin Green
(@colin81green) reported
from
Newmilns, Scotland
@andyhelson @SkySports Don’t ******* swear Andy, it’s bloody rude.
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Dumie M
(@DumieM28) reported
from
Irvine, Scotland
Even during these challenging times, companies like @SkyUK need to be in a position to have customer complaints resolved satisfactorily. Engaging with with customer agents who directly contradict the code of practice for complaints procedures is unhelpful to us customers.
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Samantha Mathieson 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@SkyHelpTeam Whilst I wait for my 5th engineer, I thought I’d scroll through the tweets on here. Oh dear Sky. You have serious broadband issues. It appears there are a huge amount of us with no, or poor speeds. As a large company you should really address this.
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hannip65
(@hanimp123) reported
from
Coylton, Scotland
@SkyHelpTeam need help with regards to my tv package, essential worker, can’t get through on telephone or help online
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Ronnie Nichol
(@RonnieWNichol) reported
from
Ayrshire, Scotland
Ok @SkySports let's get down to it. No live sport so price reduction......that's obvious......yeah 🤔
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@SkyFootball @SkySports @SkyBetChamp @pnefc @WBA Never a penalty. Excellent goalkeeping to shut down the opportunity. No contact whatsoever
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imapaulhazeltonguy
(@Phazelton78) reported
from
Irvine, Scotland
@SkyHelpTeam any chance of some help with my fibre, wan keeps dropping and your call centre have been shocking
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Chris Reid
(@KilmarnockChris) reported
from
Kilmarnock, Scotland
@SkyHelpTeam hi, I currently don’t have Sky in my property since I moved house on the 17th January, it isn’t set to be installed until mid-March, was told because I’ve no service I’d not be charged yet £103.11 has been taken from my account today.
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ZoeTLife
(@DiamondLife2018) reported
from
Springside, Scotland
Terrible blasé service at @SkyUK @SkyHelpTeam .... unable to keep my installation appointment that I waited two weeks for, due to unforeseen circumstances and next appointment is in three weeks!!!. I only need the box sending, i can fit it myself as everything already here!!
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Jamie Shedden
(@JShedden88) reported
from
Ayrshire, Scotland
@SkySports Horny as **** 🤤😈🤤😈
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Gareth GG
(@RockedandLoaded) reported
from
Cumnock, Scotland
@SkyHelpTeam Morning! Tech services helped me fix it over the phone last night. Many thanks for getting back. I am having difficulty getting into my Sky Mobile account to check a few things now though!
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Samantha Mathieson 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@SkyHelpTeam I’ll do that as my issue isn’t listed. I have called in but it’s a 30 minute wait 😳
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Krystal Gault
(@Kitschmonkey) reported
@keilan1990 @SkyHelpTeam Goodness I hope so. Still down now. They haven't texted me. I'm on the priority register as disabled so you would think they'd contact us!
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Aimeeleigh
(@aimee_leigh25) reported
@SkyHelpTeam No tele due to having sky glass WORST mistake ever! So no Internet or tele since 7am and then seeing it’s up to 5 days to repair?! But you’ll expect my bill to go out my bank in 2/3 days JOKE
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#Letsgoget7
(@Stupotter1974) reported
@SkyHelpTeam Last time I had a similar issue about 4 months ago it was like 5/6 days to fix but included weekend, got zero compensation as only working days counted, and paltry few gb added to plan when probs went thru about 50. Don’t expect any accurate information from updates
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Thriftmaster 🇬🇧
(@Thriftmaster2) reported
@SwtStrikeCasino @SkyHelpTeam Stockport here & it's been down all day - no internet and my sky glass won't work either. #pissedoff
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Sandra Taylor #FBPE
(@SandraD_Taylor) reported
@SkyHelpTeam Many issues reported across Greater Manchester including Altrincham. Do you count this as Lancashire?
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Steph wilson
(@Bingalingeesha) reported
@SkyHelpTeam Come in what is going on comes back on for 15 minutes, my house is in uproar now that it’s gone back off again, kids must think I’m a sky engineer and want me to fix it
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Nick Stagg-Andrew
(@Nickstaggandrew) reported
@Murph1d @SkyHelpTeam I was told today that I wouldn’t get any for the services as the services are working. Even though it’s a streaming service and can’t stream without broadband. It’s ridiculous.
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Mike Tunney
(@mikespess) reported
@SkyHelpTeam It’s not Lancashire it’s the whole of the North west with no service since 1am this morning . 750,000 ‘impacted’ customers .
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Antonia Bennett
(@bennett_antonia) reported
@SkyHelpTeam @SUSANLl40183910 Jesus how many have you got??!! Is this a national issue? Be really, really helpful if you could issue some proactive comms so people can plan.
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Bethan Hollows
(@prinbvh) reported
@LisettaWren @proberto_carlos @SkyHelpTeam It’s not rude it’s correct. I work fro home and it’s been affected all day and potentially tomorrow and they can’t even update their service pages with the issue. It’s clearly a serious problem to be down so long so we need more info.