Sky Outage in Newmilns, East Ayrshire, Scotland

@SkyHelpTeam Following the advice on the DM’s received no closer to an acceptable resolution to situation caused by incorrect information provided by @SkyUK staff. Complaints number goes to general call centre, who can’t help! #disappointed in cust serv received. considering options

@SkyHelpTeam set up new DD confirmed with sky team set up, returned from holiday, sky now cut off with no warning, call centre unwilling to reconnect disputes sky error, staff unhelpful, dismissive & rude #unhappy customer

@SkyHelpTeam Whilst I wait for my 5th engineer, I thought I’d scroll through the tweets on here. Oh dear Sky. You have serious broadband issues. It appears there are a huge amount of us with no, or poor speeds. As a large company you should really address this.

Honestly unreal how much companies shaft their existing customers. Now my contract is needing renewed @SkyHelpTeam increasing my bills by £20 and moving me down to the basic package 🙃

Watch the game for 86 mins on @SkyUK Go at a gig turn off in disgust ,,,, arrive home 🏡 and discover I’m an idiot ( like I didn’t know this already ) #neverlearn

@SkyHelpTeam Apple advise I need to speak to you as the problem is in the app. My subscription is valid on my phone but your app won’t restore the subscription.

@terrychristian @SkyHelpTeam It is a pain in the arse, to be fair. We find Virgin seem to strangle bandwidth and slow the network down massively. Two sons, one on a PS4, other on an X Box. Causes major grief. Had Sky before with no issue, yet @virginmedia seems much worse. 😳

@SkySports @ScotlandSky i recorded the rangers game 2day but only get pre match build up wtf

@SkyHelpTeam HELP

@SkyHelpTeam Hi we’ve had no broadband since yesterday. We’ve done all the connection checks to no avail. Please can you help.

You know what @SkyHelpTeam I always thought you were a good company. Just been proved completely wrong twice in the last few weeks. Your customer service and sneaky tactics are horrendous and I will never be back. I'm aware my account is a drop in the ocean to you.

@SkyHelpTeam It's cool I've just cancelled my account. Horrendous service

@SeanAuld1 @10_mccall @AlanLow302 @SkyUK Well thts juat wat old big bad mad kenny nevilles all about. Forgiveness xx

@AlanLow302 @SkyUK Been bad boys pal

@SkyHelpTeam I currently have no working home phone line and no Internet, this is day 2, didn’t realise until I got home last night by which time help line was closed

@rights_uk @SkyUK @LGUK @SkyHelpTeam Many thanks for your reply. Sky have completely stood back from it and say they are only responsible up until 5 days after delivery, despite the fact that they are technically the vendor. LG are claiming accidental damage, which is strange as it had never been out the box!

Incredibly disappointing response from @SkyHelpTeam re a problem with the @LGUK tv received via the Black Friday deal. An 11 year old is now in tears 2 days before Christmas! Let’s hope @lguk support can assist in the morning.

@SkyUK It would be, but unfortunately sky were far too expensive (albeit a much better service) I guess we get what we pay for... However, SOME quality of connection would be great

@JonnyQ88 @w33pmg @SkySports @SkySportsNews You support wolves....

@Will58823905 @SkyUK Ha good luck with that, Skybroadband is down all over the place and they too busy tying to palm folks off

@gaffersabu @SkyUK Mine been down for nearly week they are no help basically trying to get you to book engineer so they can make more money

@SkyUK Thanks, @virginmedia are supposed to be phoning me back tomorrow to sort things out. If it's not satisfactory, I'm going cut my losses and I'll get in touch! Thanks for your help. #CustomerService

@SkyUK down and it’s to be 8 days before they can come look at it. Terrible service. @virginmedia looks good #getthefingerout

@SkyHelpTeam is there an issue with #skybroadband today. It’s not working and I can’t get through to help on phone or messenger

@SkyHelpTeam my broadband has been not working for about a day now and had no information

@SkyUK my sky fibre has been woeful since yesterday afternoon. What's the problem? KA89EA

Pre ordered Avegers triple box set from @SkyUK and still not received the Blu-ray through, it was meant to arrive by the 11th. Can’t find a number to chase it up, can anyone help? #frustrated

@TalkTalk @TalkTalkTV shocking customer service was told that I don’t need my old broadband box nobody told me to keep the attached power line adaptor &now your saying it my fault and it will £55 to replace it!! No chance I will be cancelling my broadband with you! @bt_uk @SkyUK

fs why is my wifi still not working @SkyUK **** u

I was in two minds whether to cancel my @SkyUK package. I’m not getting a satellite signal. Called sky for the third time in 6 years and they want £65 for someone to come look at it. Cancel, cancel, cancel!!!

@SkyUK unlimited fibre broadband has been unusable for hours in the Murray, East Kilbride. What’s going on? Will my monthly bill be reduced for downtime/outage at peak time?

I’m absolutely done with @SkyHelpTeam Why on Earth were we not told you had lost the rights to La Liga? Where is our discount? This is a major thing I wasn’t informed about! I have to put up with crap Q boxes, poor WiFi and now this. Seriously looking at other options. WTF!!

I’m absolutely done with @SkyUK Why on Earth were we not told they had lost the rights to La Liga? Where is our discount? This is a major thing I wasn’t informed about! I have to put up with crap Q boxes, poor WiFi connection and now this. Seriously looking at other options. WTF

Is it just my imagination or is Jamie Carragher suffering from a severe case of cotton mouth on @SkySports super sunday. Don't tell me they're keeping that poor man dehydrated to stop him spitting on anyone. #LIVWHU #Supersunday

I can’t find the #PgaChampionship advertised anywhere @SkySports ? Supposedly the home of golf? Any clues as to why The fuck My sky bill keeps going up for less and less stuff?

@SkyHelpTeam @UKTVPlay are you aware there’s an issue on Sky Q not allowing me to download “Help! My House Is Haunted?” I get a message saying, “Sorry, this item is no longer available.” even though it says it’s available until 12 August.

Anybody else’s red button not working #BristolCity #SkySports

@MichaelOK84 @SkyUK @SkySports Got same problem here mate

@DagensMargaret @SkyHelpTeam Thanks, Margaret, I finally got through by clicking on the cancellation option, then I was able to message online, it was a slow process but I got satisfaction in the end with a discount restoring my payments to their previous level so I'm happy with that.

@SkyHelpTeam I finally got online help after I selected the cancellation option and got a good discount in the end which is great .but it's a shame that a long term customer has to do this in order to get speaking to someone to get help.

Our apologies! Due to issues with our Sky services the SWFC Vs Luton Match will not be shown tonight. We're working on the problem for future matches. Apologies for any inconvenience! #SWFC #TheCommonRoom #LutonFC #SkySports #TechnicalDifficulties

@FaggotsnPeas @SkySports Thats top flight football meant to be stampi g that shit out of football but after all it is man utd got their own rules

very impressed with my @SkyUK service - new Sky Q Box delivered, home move for free, cheaper faster internet all for being a loyal customer. The engineer who installed everything was brilliant too. #SkyTV

(Geordie voiceover mode) Day 7 in the @SkySports studio, the housemates are still discussing the Pogba penalty Hated, adored, never ignored

@SkySports giving it the big one over Pogba missing a penalty. Ronaldo, Messi, Rooney all missed plenty of penalties in their time but it was never this big an issue.... They’re fuelling the fire for the ********* on Social media.

@SkySportsPL @SkySports pundits are the problem