Sky Outage in Newmilns, East Ayrshire, Scotland

Honestly unreal how much companies shaft their existing customers. Now my contract is needing renewed @SkyHelpTeam increasing my bills by £20 and moving me down to the basic package 🙃

Watch the game for 86 mins on @SkyUK Go at a gig turn off in disgust ,,,, arrive home 🏡 and discover I’m an idiot ( like I didn’t know this already ) #neverlearn

@SkyHelpTeam Apple advise I need to speak to you as the problem is in the app. My subscription is valid on my phone but your app won’t restore the subscription.

@terrychristian @SkyHelpTeam It is a pain in the arse, to be fair. We find Virgin seem to strangle bandwidth and slow the network down massively. Two sons, one on a PS4, other on an X Box. Causes major grief. Had Sky before with no issue, yet @virginmedia seems much worse. 😳

@SkySports @ScotlandSky i recorded the rangers game 2day but only get pre match build up wtf

@SkyHelpTeam HELP

@SkyHelpTeam Hi we’ve had no broadband since yesterday. We’ve done all the connection checks to no avail. Please can you help.

You know what @SkyHelpTeam I always thought you were a good company. Just been proved completely wrong twice in the last few weeks. Your customer service and sneaky tactics are horrendous and I will never be back. I'm aware my account is a drop in the ocean to you.

@SkyHelpTeam It's cool I've just cancelled my account. Horrendous service

@SeanAuld1 @10_mccall @AlanLow302 @SkyUK Well thts juat wat old big bad mad kenny nevilles all about. Forgiveness xx

@AlanLow302 @SkyUK Been bad boys pal

@SkyHelpTeam I currently have no working home phone line and no Internet, this is day 2, didn’t realise until I got home last night by which time help line was closed

@rights_uk @SkyUK @LGUK @SkyHelpTeam Many thanks for your reply. Sky have completely stood back from it and say they are only responsible up until 5 days after delivery, despite the fact that they are technically the vendor. LG are claiming accidental damage, which is strange as it had never been out the box!

Incredibly disappointing response from @SkyHelpTeam re a problem with the @LGUK tv received via the Black Friday deal. An 11 year old is now in tears 2 days before Christmas! Let’s hope @lguk support can assist in the morning.

@SkyUK It would be, but unfortunately sky were far too expensive (albeit a much better service) I guess we get what we pay for... However, SOME quality of connection would be great

@JonnyQ88 @w33pmg @SkySports @SkySportsNews You support wolves....

@Will58823905 @SkyUK Ha good luck with that, Skybroadband is down all over the place and they too busy tying to palm folks off

@gaffersabu @SkyUK Mine been down for nearly week they are no help basically trying to get you to book engineer so they can make more money

@SkyUK Thanks, @virginmedia are supposed to be phoning me back tomorrow to sort things out. If it's not satisfactory, I'm going cut my losses and I'll get in touch! Thanks for your help. #CustomerService

@SkyUK down and it’s to be 8 days before they can come look at it. Terrible service. @virginmedia looks good #getthefingerout

@SkyHelpTeam is there an issue with #skybroadband today. It’s not working and I can’t get through to help on phone or messenger

@SkyHelpTeam my broadband has been not working for about a day now and had no information

@SkyUK my sky fibre has been woeful since yesterday afternoon. What's the problem? KA89EA

Pre ordered Avegers triple box set from @SkyUK and still not received the Blu-ray through, it was meant to arrive by the 11th. Can’t find a number to chase it up, can anyone help? #frustrated

@TalkTalk @TalkTalkTV shocking customer service was told that I don’t need my old broadband box nobody told me to keep the attached power line adaptor &now your saying it my fault and it will £55 to replace it!! No chance I will be cancelling my broadband with you! @bt_uk @SkyUK

fs why is my wifi still not working @SkyUK **** u

I was in two minds whether to cancel my @SkyUK package. I’m not getting a satellite signal. Called sky for the third time in 6 years and they want £65 for someone to come look at it. Cancel, cancel, cancel!!!

@SkyUK unlimited fibre broadband has been unusable for hours in the Murray, East Kilbride. What’s going on? Will my monthly bill be reduced for downtime/outage at peak time?

I’m absolutely done with @SkyHelpTeam Why on Earth were we not told you had lost the rights to La Liga? Where is our discount? This is a major thing I wasn’t informed about! I have to put up with crap Q boxes, poor WiFi and now this. Seriously looking at other options. WTF!!

I’m absolutely done with @SkyUK Why on Earth were we not told they had lost the rights to La Liga? Where is our discount? This is a major thing I wasn’t informed about! I have to put up with crap Q boxes, poor WiFi connection and now this. Seriously looking at other options. WTF

Is it just my imagination or is Jamie Carragher suffering from a severe case of cotton mouth on @SkySports super sunday. Don't tell me they're keeping that poor man dehydrated to stop him spitting on anyone. #LIVWHU #Supersunday

I can’t find the #PgaChampionship advertised anywhere @SkySports ? Supposedly the home of golf? Any clues as to why The fuck My sky bill keeps going up for less and less stuff?

@SkyHelpTeam @UKTVPlay are you aware there’s an issue on Sky Q not allowing me to download “Help! My House Is Haunted?” I get a message saying, “Sorry, this item is no longer available.” even though it says it’s available until 12 August.

@DBowen89 @calbeynon @SkyFootball @SkySports Never a penalty

@SkyHelpTeam This is saying no service for my area which was first reported at 11am, how can I find out what time it’s likely to be back on as it doesn’t say on this page

@donkopleone @SkyFootball @SkySports @ahardyz I haven't seen that incident so can't comment but I know keepers are trained to, and within their rights to jump for a claim a high ball in the box with one knee up.

When you pay double to virgin media and your internet sucks! should have gone with @SkyUK 🙄🙄🙄

@SkyHelpTeam Password re set. Back in. Not sure if this is your end issue or mine.

@SkyHelpTeam Hi. I have yes, and re started my phone. It happens every time I try and sign in. Says i'm not connected to a network even though I have internet and wifi all working ok. I always have to re set my password to gain access (password is correct and saved by apple)

@SkyUK I've have no dial tone on my landline all morning. Tried contacting you on a 25ppm number, and been told that there's a 10 minute wait. A relative called on my behalf, and they were told to use the live chat option, but Sky do not offer this service any more.

I will always support @NUFC but this is the final straw. Not another penny of my money will go to Mike Ashley That means no more tickets, shirts, merch or even adding to viewing figures for @SkySports @premierleague are allowing asset stripping & it's scandalous! #bbcfootball

@SkyHelpTeam your customer service assistant at the kiosk in Ocean Terminal Edinburgh has the most disgraceful language!! No one should have to hear her swearing and shouting on a Monday afternoon. Completely foul and disgusting.

@virginmedia Yet again fob off with it wasn’t us .. well I can assure you it wasn’t me !! And I’m paying you money for this service. Well I won’t be anymore. @SkyUK would never do this