Sky Outage in Irvine, North Ayrshire, Scotland

@SkyHelpTeam hi have no sky tv at all Is there a problem

@SkyHelpTeam Sky don’t help at all. They just deny you have an ID with a standard email 3 times even though you are paying them a subscription and have been for years

Well, this sucks. @SkyUK are *************** here.

Even during these challenging times, companies like @SkyUK need to be in a position to have customer complaints resolved satisfactorily. Engaging with with customer agents who directly contradict the code of practice for complaints procedures is unhelpful to us customers.

@SkySports Horny as **** 🤤😈🤤😈

@SkyHelpTeam Hi Sky, looks like KA4 in Ayrshire, Scotland has been affected by this multiple outage too 😕

@bestevermassage @SkyHelpTeam Brill. Page is down just now due to a tech fault. I’ll sort it tmrw. Really great help thanks

@skyhelpteam i can't log into my app or my account online. Apparent issue with it.... All we want to do is add Disney+ #help #sky #disneyplus

@SkyHelpTeam Still waiting in a queue to pause mine from yesterday morning. 2 messages sent to you via PM no reply. Cannot get through on the phone or cancel anything online . Abysmal service . Only option left is to cancel direct debit

Ok @SkySports let's get down to it. No live sport so price reduction......that's obvious......yeah 🤔

@SkyHelpTeam Hello. Can you check for issues in the KA4 area please. Very slow internet. 8.44Mbps upload.

@SkyHelpTeam hi, I currently don’t have Sky in my property since I moved house on the 17th January, it isn’t set to be installed until mid-March, was told because I’ve no service I’d not be charged yet £103.11 has been taken from my account today.

@SkyHelpTeam any chance of some help with my fibre, wan keeps dropping and your call centre have been shocking

@SkyHelpTeam @SkyUK - absolute shame on you! Eager to hear your solution to this........

@KayTee_1601 @SkyUK @SkySports Too many channels and too expensive. The pub obviously solves this issue.

Terrible blasé service at @SkyUK @SkyHelpTeam .... unable to keep my installation appointment that I waited two weeks for, due to unforeseen circumstances and next appointment is in three weeks!!!. I only need the box sending, i can fit it myself as everything already here!!

@SkyHelpTeam I’ll do that as my issue isn’t listed. I have called in but it’s a 30 minute wait 😳

@SkyHelpTeam Whilst I wait for my 5th engineer, I thought I’d scroll through the tweets on here. Oh dear Sky. You have serious broadband issues. It appears there are a huge amount of us with no, or poor speeds. As a large company you should really address this.

@SkyHelpTeam Apple advise I need to speak to you as the problem is in the app. My subscription is valid on my phone but your app won’t restore the subscription.

Roger showing us the poor journalism at @SkyUK watch this dumb chick of a reporter try pushing the msm narrative. Rodgers is having none of it. #leavemeansleave

@SkyUK why is your internet so crap 😫😫

@SkyHelpTeam I need help. Your wifi is very ****.

@SkySports Dead right..Its crap

Wow @SkyUK @SkyHelpTeam nice to not respond to long time customer and early adopter about how hdr will be handled on older boxes. Pay enough each month but don’t get the same as new customers get with “better” boxes. #hdr #skytv #poorcustomercare

@adammbradley @MissSarahMalak1 @SkySports There is no irony to that tweet any one can catch the virus any time any where so ur saying going shopping should be stopped getting on packed trians should be stopped i never said everyone was follwing the rules but i dont see an issue with a few boys doing so fitness work over

@SkyHelpTeam doesn’t help at all but thanks for trying... i guess

@SkyHelpTeam Still not working. I have asked for some help on the forum. This is such bad timing.

@SkyHelpTeam Hi team, sorry some confusion, she actually has broadband with a different provider set up through InTouch. She is using her Sky hd box as normal now so it is all plugged in and working no issue. The problem was that the installer (after weeks of being booked) didn’t install Qbox

@SkyHelpTeam it’s also extremely unstable; ping fluctuates between 40 and 300.

@SkyHelpTeam We have family on the same broadband setup and they are able to use their Sky Q box without issue, so not sure why the installer said it wasn’t possible 😔