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Sky Outage Report in Hopton on Sea, Norfolk, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Hopton on Sea, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hopton on Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Hopton on Sea, England

The most recent Sky outage reports came from the following cities: Beccles, and Great Yarmouth.

CityProblem TypeReport Time
Beccles Wi-fi 5 days ago
Great Yarmouth Internet 22 days ago
Great Yarmouth TV 1 month ago
Great Yarmouth TV 2 months ago
Great Yarmouth TV 2 months ago
Great Yarmouth TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hopton on Sea, England

Latest outage, problems and issue reports in Hopton on Sea and nearby locations:

  • Mrs_Malteser
    Clare Sheldrake (@Mrs_Malteser) reported from Beccles, England

    After spending too long trying to speak to Sky, i got through. Was told there’s no issue with service to my home, it must be the “old” bit of plastic inside my home. £50 later for a new hub and a week’s wobbly service. Guess what? No internet 🤬 @SkyUK you can stick it, i’m off

  • DPetrosCreative
    DPetrosCreative 🐐🔱💙🇬🇧🇪🇹🇧🇧🇨🇷 (@DPetrosCreative) reported from Great Yarmouth, England

    @SkyHelpTeam Are there current openreach works that would affect telephone and internet services in the Great Yarmouth, Norfolk area? Mum can't report the outage as she has no service.

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    @SkyHelpTeam No service.. so no wifi.. to be honest i don’t know why i tweeted, in my experience, you get a message saying DM us, you do, you get redirected and so it continues!

  • bill_hone
    Bill Hone (@bill_hone) reported from Lowestoft, England

    @ncfckeith @SkySports Ah. We'll have a good day. (Not too good obvs!) It's better down in the 3rd...

  • xxlayla_looxx
    layla (@xxlayla_looxx) reported from Lowestoft, England

    @SkyHelpTeam why does my sky Q mini box constantly have issues?! Literally have to reset my internet everyday to get it to work! Don’t understand why this keeps happening what do you suggest?

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    @SkyUK I (and half the country it seems) have endured appalling service for much of lockdown (which started ten months ago btw) and here we AGAIN with no service! I’m a key worker, WFH, this is not good enough 🤬

  • howsie17
    Dale Howe (@howsie17) reported from Hopton on Sea, England

    @SkyHelpTeam our phones r connected 2 the WiFi but we cannot access any apps nor connect the xbox but the t.v & alexa can please help as its been 3 days now. I've tried all the usual stuff, on/off reset but nothing has changed

  • leswas
    mike smith (@leswas) reported from Great Yarmouth, England

    @SkySportsNews @SkySports Wife loves Lamps so we’ve had to watch Chelsea but now we won’t have too, such a shame that they couldn’t support him like Utd have done with Ole through bad times!

  • PedroCanary31
    Pete (@PedroCanary31) reported from Lowestoft, England

    @SkyHelpTeam so, no issues with broadband in my area at all are there!? Hmmm. I think that's incorrect!

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    Oh my good god!!! @SkyUK i have experienced appalling service for months.. you say its fixed, “give me” £150 compensation for it to turn into utter shite AGAIN!! I am a key worker, working from home. It is not good enough 😡😡

  • ablett_tony
    Tony Ablett (@ablett_tony) reported from Beccles, England

    @SkySports @SkyFootball Awful decision by the ref!!!

  • MichalBylicki
    Michał Bylicki (@MichalBylicki) reported from Beccles, England

    @NJS29212099 @SkySports Did John Terry got kicked out after incident with Anton Ferdinand. Did Suarez got ban for life? Cavani recently done similar how many games ban for him or a life time?

  • panaesthetic96
    •♫♪-єℓℓєη-♪♫• (@panaesthetic96) reported from Great Yarmouth, England

    @SkyHelpTeam both the WiFi and phone line dropped out this morning, is this an issue in the Gorleston area or is something wrong on our end? Everything has been switched on and off and it hasn’t been resolved.

  • TraceyHaylock22
    Tracey Haylock (@TraceyHaylock22) reported from Lowestoft, England

    @SkyHelpTeam Does this mean we will get a reduction on our bill due to no service as per your adverts??

  • halcyonlisa
    Lisa Halcyon (@halcyonlisa) reported from Lowestoft, England

    @SkyHelpTeam I have no broadband in NR33. Working from home. Please help?

  • Sweetbexs23
    Bekki Woolnough (@Sweetbexs23) reported from Beccles, England

    @SkyUK is there broadband issues in Beccles, Suffolk at the moment please? Our router has had an orange light most of the afternoon and still no wifi?

  • mrglennpurland
    Glenn 🇬🇧 🏳️‍🌈 (@mrglennpurland) reported from Great Yarmouth, England

    @SkyHelpTeam Broadband down in NR31 area. Reported on automated system and @OpenreachHelp engineer booked. You may want to update the status page please.

  • Mrs_Malteser
    Clare Sheldrake (@Mrs_Malteser) reported from Beccles, England

    Once again i find myself without internet @SkyUK i have had no internet for 48 hrs and have all but used up my data on my phone, as i have had to tether for work purposes (key worker) It’s a complete **** show not being able to get through to anyone on the phone. Sort it out 😠

  • simoniscreative
    simon (@simoniscreative) reported from Lowestoft, England

    Hey @SkyHelpTeam you know my broadband contract that should have cancelled on the 18th of may, when are you going to get round to cancelling it??? I don’t really want to pay £40 per month for a service I don’t use!

  • AnaSnuffy
    Ana M (@AnaSnuffy) reported from Lowestoft, England

    @SkyHelpTeam Internet down?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • lukeconway22
    Luke Conway (@lukeconway22) reported

    @SkyUK @vanquishpurr Service isn't restored 🤡 BB1

  • Honiap86
    Iqbal patel (@Honiap86) reported

    @SkyHelpTeam Still down in BB1 sending misinformation about rectifying the issue when it’s still down in certain areas after second day of no usage is abhorrent. Stop telling customers you resolved the issue when quite clearly it is not!

  • HereTweetsDH
    SdanPeters 🇬🇧🌍 (@HereTweetsDH) reported

    @SkyUK Contract? Other streaming services allow “Cancel Anytime”

  • zakirmalik19001
    Zakir Malik (@zakirmalik19001) reported

    @SkyHelpTeam Despite receiving SMS this morning from Sky that the issue is resolved in our area, the broadband and phone services remain down in Blackburn.

  • stu_evs
    Stuart Evans (@stu_evs) reported

    @OFLoakfurniture @SkyUK It’s been looked into three times and still not delivered. We have had to cancel the order as we have no sofa and can’t wait until the end of December which is what your latest delivery time was. We also had apologies three times. Not good enough.

  • super_soph
    MissSmith (@super_soph) reported

    @virginmedia Still on hold, too busy to support new customers. Cannot wait to cancel and return to @SkyUK

  • RyanJackMum
    MeMeMeMeMe73 (@RyanJackMum) reported

    @SkyHelpTeam what’s the earliest I can cancel my subscription if my contract is up for renewal in December

  • monkeygirl_69
    Hannah Johnson (@monkeygirl_69) reported

    @SkyHelpTeam my television,had no satellite signal for 24 hours, cannot even watch recordings/ downloads or Freeview 8th November is earliest appointment and I am disabled and severally vulnerable

  • becca_lythgoe
    Becca Lythgoe (@becca_lythgoe) reported

    @SkyHelpTeam Well the problem is absolutely not resolved is it… WiFi has still been down today

  • SweetCheeks79UK
    Lindsay Fogarty (@SweetCheeks79UK) reported

    @SkyHelpTeam How long before you resolve the broadband issues in PR4 area? Trying to work from home is a nightmare! Also what compensation will be given to customers? Ours went down at 8am yesterday and still intermittent issues now.