Sky Outage Report in Highbridge, Somerset, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Highbridge, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Highbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (53%)
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Internet (30%)
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Wi-fi (7%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Highbridge, Somerset, England
The most recent Sky outage reports came from the following cities: Burnham-on-Sea, Bridgwater and Highbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Burnham-on-Sea |
TV | |
| Burnham-on-Sea |
TV | |
| Bridgwater |
Phone | |
| Highbridge |
Internet | |
| Highbridge |
Internet | |
| Highbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Highbridge, England
Latest outage, problems and issue reports in Highbridge and nearby locations:
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jamie wilson
(@wils82) reported
from
Weston-super-Mare, England
@SkyHelpTeam my sky q box is down in my bedroom and also the control won’t work any advice pls
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DAVID CARTER #TeamLH
(@hondacbfrider) reported
from
North Petherton, England
@BissetMark @SkyUK @VodafoneUK Thanks for the advice mate. I don’t have a computer and the TV is the other side of the room. However, after many phone calls and threats of not paying for a rubbish service plus cancellation ! @VodafoneUK finally found the problem to be in the “green box”! So all sorted now 👍
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam To be fair, if I had a customer with your problems I would at least wish it. By wholesale customers in the good old days spring to mind.
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SpennyUK71
(@SpencerWills) reported
from
North Petherton, England
It’s been a while, but time to call out @SkyHelpTeam but this time in relation to their #SkyMobile support. After a very long and painful ordering process, the online registration process is not working and there is a 45 minute wait for phone support 😡😡😡
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Burnham-on-Sea, England
@SkySports Can you please explain why you have England v Bangladesh on 2 channels, New Zealand v Afghanistan on 1 channel plus the red button on another channel. There are 3 super rugby games on this afternoon and evening and not 1 is being shown live. Very poor broadcasting.
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Andy Nelson
(@Andyynelson) reported
from
Weston-super-Mare, England
@SkySports If it don't come back them at the bottom should go down
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GaryC
(@blues525) reported
from
Somerton, England
@SkyUK After a quite frankly disgusting consumer service phone call with Roberta,My tv,Broadband and calls will be cancelled from tomorrow,Absolutely vile
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DAVID CARTER #TeamLH
(@hondacbfrider) reported
from
North Petherton, England
@MartinBashforth @skytv @SkyHelpTeam @Ofcom It’s this kind of performance that made me cancel Sky in the end #terriblecustomerservice
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
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jamie wilson
(@wils82) reported
from
Weston-super-Mare, England
@SkyHelpTeam any danger of anyone answering the phone to me before I just cancel my direct debit
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paul
(@PaulTrunks) reported
from
Bridgwater, England
@SkyUK broadband down yet again,service been awful last 10 days!!!!
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Phil Bryer
(@philbryer) reported
from
Westonzoyland, England
@SkyHelpTeam No, that's no help either. There's nothing on there about what links programmes like Grey's Anatomy or Madam Secretary with Widnes.
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Mark Green
(@MarkOneMusic) reported
from
Weston-super-Mare, England
@SkyUK why do we keep having to put the damn PIN in even when we’ve just finished an episode of a series and the next one is starting automatically #stupiduserinterface
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Jess Fewings
(@JLFewings) reported
from
Weston-super-Mare, England
@SkyUK YOU CAN’T WATCH TV RIGHT NOW THERE IS A CONNECTIVITY PROBLEM ... story of my life. Literally paying for something we cannot watch 🙃 #SkyQ #SkyTV #Sky
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Rebekah Sweeting
(@RebekahJane93) reported
from
Weston-super-Mare, England
@SkyHelpTeam @SkyUK Would help if they replied back to me
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Tom Williams
(@Tom_Williams6) reported
from
Bridgwater, England
@DateHarvey @SkyHelpTeam Surely can’t of gone down again? Only happens on Wednesday nights
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Eric Arthur Blair
(@EricArthurBlai4) reported
from
Weston-super-Mare, England
.@SkyHelpTeam was due to have Sky broadband fitted on Feb 1st ... it is now March 25th & I just get fobbed off with you blaming @WeAreOpenreach If only @virginmedia coverd my postcode I wouldn’t have this problem ..
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Robert Moss
(@RobertMoss1) reported
from
Weston-super-Mare, England
@ahwpgapro @SkySports Totally agree Alan, sky are doing themselves no favours at all. Problem is though members expect it! It’s a nice to have for a golf club but doesn’t generate any income because people can’t drink any more so it is an expensive frill!!!
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Laura Lewis
(@lm_lewis) reported
from
Westbury-sub-Mendip, England
@SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!
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Matt Green
(@MattGreeny) reported
from
Burnham-on-Sea, England
@SkyHelpTeam ‘Help’ careful Trade Descriptions don’t get you!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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P.H.
(@phand00) reported
@SkyHelpTeam Isn’t there a way to email or chat with support? I’ve tried calling but been on hold for an hour too, don’t have the luxury of spending so long on phone in queues.
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Michael
(@HereBezMe) reported
@SkyUK Is sky down in belfast? We where connected fine and then it just went off, tried resetting and nothing.
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Simmy 🇬🇭🇲🇸
(@Sims_Simmma) reported
@SkyHelpTeam so the broadband is down again?!?! REFUND
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Dr Ben Ellis
(@BenEllisCrim) reported
@SkyHelpTeam, me again, we are still having issues and trying to finish work that has been held up all day. Nobody is able to give me a straight answer or even pick up the phone. I’m tired. I’ve missed teaching. My partner missed time in court hearings. You’ve done nothing.
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P.H.
(@phand00) reported
@SkyHelpTeam hi there, I’m having issues with my internet. What’s the best way to raise a ticket? I appreciate it’s covid time and your lines are most busy due to less staff or so, but I really need this to be fixed. I can’t find an online way to raise tickets?
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Steve Thompson
(@Lazybedstar) reported
@HillF1 @SkySports Bad idea.
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Topha CMD
(@tophacmd) reported
@SkyHelpTeam He didn't no. It's been fine up until. A month maybe. But over the last 2 weeks it's been a persistent issue. Several times a day.
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Gomez 🏴
(@GomezTheBrave) reported
@skyUK @SkyHelpTeam I'll never understand how you lot are allowed to be an internet provider.
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Glenn Smith
(@gupster) reported
from
Swindon, England
@SkyUK your sky go app is rubbish at trying to watch recordings of the Q box. If I’m going to just stream it I might as well cancel the sky subscription!
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P.H.
(@phand00) reported
@SkyHelpTeam Yes I’ve. It happens intermittently. I’ve hard coded the public dns ip servers and then it does work. It’s a problem with dns for some app’s only. The sites aren’t blocked. Apps like slack and WhatsApp are affected too.