Sky Outage in Highbridge, Somerset, England

@SkyHelpTeam any danger of anyone answering the phone to me before I just cancel my direct debit

@MartinBashforth @skytv @SkyHelpTeam @Ofcom It’s this kind of performance that made me cancel Sky in the end #terriblecustomerservice

@BissetMark @SkyUK @VodafoneUK Thanks for the advice mate. I don’t have a computer and the TV is the other side of the room. However, after many phone calls and threats of not paying for a rubbish service plus cancellation ! @VodafoneUK finally found the problem to be in the “green box”! So all sorted now 👍

@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

@Clairealou2 @SkyHelpTeam To be fair, if I had a customer with your problems I would at least wish it. By wholesale customers in the good old days spring to mind.

It’s been a while, but time to call out @SkyHelpTeam but this time in relation to their #SkyMobile support. After a very long and painful ordering process, the online registration process is not working and there is a 45 minute wait for phone support 😡😡😡

@SkyHelpTeam my sky q box is down in my bedroom and also the control won’t work any advice pls

@SkyHelpTeam @SkyUK Would help if they replied back to me

@SkySports Can you please explain why you have England v Bangladesh on 2 channels, New Zealand v Afghanistan on 1 channel plus the red button on another channel. There are 3 super rugby games on this afternoon and evening and not 1 is being shown live. Very poor broadcasting.

@ahwpgapro @SkySports Totally agree Alan, sky are doing themselves no favours at all. Problem is though members expect it! It’s a nice to have for a golf club but doesn’t generate any income because people can’t drink any more so it is an expensive frill!!!

.@SkyHelpTeam was due to have Sky broadband fitted on Feb 1st ... it is now March 25th & I just get fobbed off with you blaming @WeAreOpenreach If only @virginmedia coverd my postcode I wouldn’t have this problem ..

@SkyUK After a quite frankly disgusting consumer service phone call with Roberta,My tv,Broadband and calls will be cancelled from tomorrow,Absolutely vile

@SkyHelpTeam No, that's no help either. There's nothing on there about what links programmes like Grey's Anatomy or Madam Secretary with Widnes.

@SkyUK why do we keep having to put the damn PIN in even when we’ve just finished an episode of a series and the next one is starting automatically #stupiduserinterface

@SkyHelpTeam @SkyUK Well you were meant to cancel our home move but 2 of your useless members of staff didn’t but don’t wprey we ’ve cancelled our whole sky package with you now so you don’t have our custom no more.. 👍🏻

@SkyHelpTeam @SkyUK #shambles #broadband @EE #terribleservice #CustomerExperience #customerservice #ondemand #boxsets #sky #skytv over 5 & 1/2 hours I have been on line now trying to sort out a simple tv problem! 🤬😡 worst customer service experience ever!!

@SkyHelpTeam honestly the problems I have had with my sky and just trying to book someone to come out and fix it is unbelievable, talking to someone on messenger because it is impossible to get through on the phone and when you finally get someone on messenger the system crashes!

@SkySports coverage of the Boro v Sheff united game is unbelievable poor. No replays and no co-commentator.

@SkyHelpTeam after all the Hype of launching two new @skytv channels #skynature & #skydocumentaries today.. They appear on channel slots 277 & 279 respectively on @virginmedia , miles down the tv listings after VM moved 7 channels earlier this week. #DampSquid

WALLAHI **** U @SkyUK MAN SAID U CUT MY WIFI AT THIS HOURS SYM

@SkyHelpTeam I have been having the same issue the only way I have managed to get it up and running again is by holding the black botton at the back of the skyhub box until it turns red after that you should have the 3 green light back on

@SkyHelpTeam I have been having the same issue the only way I have managed to get it up and running again is by holding the black botton at the back of the box until it turns red and when all 3 light on its back working again

@SkyUK I will be calling in the morning to cancel my subscription as I do not want to continue paying money to a company at the head of the #ScumMedia

@SkyUK **** you and your dumb Internet

@SkyUK I keep having problems with my WiFi being connected but nothing is loading, I’ve reset the internet box plenty of times, even at the best of times I’m never getting the connection speeds we were told we’d get, absolute bag of shite would not recommend to anyone

@SkyUK I think all customers should cancel direct debit to sky the might reply

I don’t know if it’s the @GameBattles servers or @SkyUK connection BUT THEY ARE BOTH AWFUL. MY MATES GET INTO THE GAME BEFORE ME!!!

@SkySports If you trying to hide how poor the club have been this season and trying to get away with relegation