Sky Outage Report in Westbury-sub-Mendip, Somerset, England
Some problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Westbury-sub-Mendip, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Westbury-sub-Mendip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (53%)
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Internet (30%)
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Wi-fi (7%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Westbury-sub-Mendip, Somerset, England
The most recent Sky outage reports came from the following cities: Radstock and Highbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Radstock |
Internet | |
| Highbridge |
Internet | |
| Highbridge |
Internet | |
| Highbridge |
Internet | |
| Shepton Mallet |
TV | |
| Highbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Westbury-sub-Mendip, England
Latest outage, problems and issue reports in Westbury-sub-Mendip and nearby locations:
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Rachael Perryman
(@PerrymanRachael) reported
from
Midsomer Norton, England
@SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?
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Keith Burchell
(@KeithBurchell) reported
from
Saltford, England
@SkyHelpTeam This could be helpful but I cannot get access because my crappy Sky WiFi is down again. It’s been down all day. How do people work from home with Sky?
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!
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Jess Fewings
(@JLFewings) reported
from
Weston-super-Mare, England
@SkyUK YOU CAN’T WATCH TV RIGHT NOW THERE IS A CONNECTIVITY PROBLEM ... story of my life. Literally paying for something we cannot watch 🙃 #SkyQ #SkyTV #Sky
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Hi. Is there an issue with Sky Q, as our box is in standby and the Q is going round in blue?
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!
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nick phelps
(@nphelps001) reported
from
Wells, England
@SkyHelpTeam is there a broadband outage I the ba5 postcode?
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!
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Andy Nelson
(@Andyynelson) reported
from
Weston-super-Mare, England
@SkySports If it don't come back them at the bottom should go down
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam To be fair, if I had a customer with your problems I would at least wish it. By wholesale customers in the good old days spring to mind.
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
New @SkySports score app is bloody awful.
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Fran Bale
(@franbaleLUFC) reported
from
Midsomer Norton, England
@SkyHelpTeam sky internet is the biggest load of dog **** I have ever had the pleasure of owning! It doesn’t work half the time what am I paying for!!!!
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
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Paul
(@PaulThomasp12) reported
from
Paulton, England
@BristolCity @SkySports City lose referee crap (again)
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jamie wilson
(@wils82) reported
from
Weston-super-Mare, England
@SkyHelpTeam any danger of anyone answering the phone to me before I just cancel my direct debit
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Keith Burchell
(@KeithBurchell) reported
from
Saltford, England
@SkyHelpTeam Yes I have tried this. I get a silly message to say “ooops” tests are not working. What an appalling service you provide. If you can’t improve, I am going back to Virgin.
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Laura Lewis
(@lm_lewis) reported
from
Westbury-sub-Mendip, England
@SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Alan
(@chuckman83) reported
@howard65080445 @phil_leckey @SkySports I’m not complaining! The fact is there were about 6 other challenges similarly to the one that was given that wasn’t even checked. It’s the inconsistency that’s the issue
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Helen Revell
(@RevellSocial) reported
@SkyHelpTeam Good afternoon. I need to request a new Sky Q remote and the wait time on the phone is 30 mins. Can you help please? Thank you.
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Caroline Hearne
(@cazroline430) reported
@SkyHelpTeam I asked for a phone number as the website is of no help whatsoever. I want to actually talk to someone ASAP.
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JON CAMPLING
(@joncampling) reported
@SkyHelpTeam Sky KNOW the vip section in the MySky app has issues and they just seem to be ignoring it... Way to make us feel VIP Lol
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Werner’s originals
(@who_is_you10) reported
@antshar @SkySports Olly Watkins stays up when he was wrestled yesterday, didn’t get a pen for the foul. I’m not condoning diving BUT if you don’t go down, in this league you usually don’t get the decision. Other nations call us naive and it’s true.
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Chezza
(@Chez261984) reported
@Scotty061289 @SkySports Yes it’s about the quality of the player for me. Pains me to say it but there will never be a female player to equal Messi or Ronaldo etc
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Michelle Parry-Slater
(@MiPS1608) reported
C'mon Michael, you're the 11th @virginmedia customer service rep @historyah has spoken to today in his 3+ hour epic to change our address. C'mon, we believe in you! Please get this sorted, we're losing our minds. We've been with you 17+ years; time to switch to @SkyUK? #GoMichael
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Antshar
(@antshar) reported
@Ollieslost @SkySports **** is Hazard Belgian!!!!
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Emma Wheatley
(@emma_wheatley) reported
@SkyHelpTeam The line test isn't detecting a fault, we have tried all at home resolutions and there is no contact details it just sends me back on a loop of figuring out the problem
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JON CAMPLING
(@joncampling) reported
@SkyHelpTeam Then stop trying & actual help! get tech involved! You don't need any info! You know my account name and that I have a speed issue. And that your app is faulty. Sky just want this to be private because it looks bad in public. such a shame sky stop u being genuinely helpful