Sky Outage Report in Westbury-sub-Mendip, Somerset, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Westbury-sub-Mendip, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Westbury-sub-Mendip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Westbury-sub-Mendip, Somerset, England
The most recent Sky outage reports came from the following cities: Weston-super-Mare and Glastonbury.
| City | Problem Type | Report Time |
|---|---|---|
 Weston-super-Mare |
TV | |
| Glastonbury |
Phone | |
| Weston-super-Mare |
Internet | |
| Radstock |
TV | |
| Shepton Mallet |
Wi-fi | |
| Weston-super-Mare |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Westbury-sub-Mendip, England
Latest outage, problems and issue reports in Westbury-sub-Mendip and nearby locations:
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Rachael Perryman
(@PerrymanRachael) reported
from
Midsomer Norton, England
@SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
New @SkySports score app is bloody awful.
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Andy Nelson
(@Andyynelson) reported
from
Weston-super-Mare, England
@SkySports If it don't come back them at the bottom should go down
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Fran Bale
(@franbaleLUFC) reported
from
Midsomer Norton, England
@SkyHelpTeam sky internet is the biggest load of dog **** I have ever had the pleasure of owning! It doesn’t work half the time what am I paying for!!!!
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Paul
(@PaulThomasp12) reported
from
Paulton, England
@BristolCity @SkySports City lose referee crap (again)
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.
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Laura Lewis
(@lm_lewis) reported
from
Westbury-sub-Mendip, England
@SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!
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Jess Fewings
(@JLFewings) reported
from
Weston-super-Mare, England
@SkyUK YOU CAN’T WATCH TV RIGHT NOW THERE IS A CONNECTIVITY PROBLEM ... story of my life. Literally paying for something we cannot watch 🙃 #SkyQ #SkyTV #Sky
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Rebekah Sweeting
(@RebekahJane93) reported
from
Weston-super-Mare, England
@SkyHelpTeam @SkyUK Would help if they replied back to me
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam To be fair, if I had a customer with your problems I would at least wish it. By wholesale customers in the good old days spring to mind.
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?
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Claire Butler
(@Clairealou2) reported
from
Shepton Mallet, England
Don’t you just love it when first line tech support from your internet provider recomends the opposition #truestory #facepalm @SkyHelpTeam
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Hi. Is there an issue with Sky Q, as our box is in standby and the Q is going round in blue?
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jamie wilson
(@wils82) reported
from
Weston-super-Mare, England
@SkyHelpTeam my sky q box is down in my bedroom and also the control won’t work any advice pls
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!
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jamie wilson
(@wils82) reported
from
Weston-super-Mare, England
@SkyHelpTeam any danger of anyone answering the phone to me before I just cancel my direct debit
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Ann Bennett
(@FionaAnnBennett) reported
@SkyHelpTeam Hi. We were promised a call at 1pm today, to help us re-set up my husband's lost/found mobile phone. We are sitting and waiting.
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Tarlach Ó Cuinn
(@MiseTarlach) reported
@AgentScotland @SkySports They give more exposure & resources to the English women's league. I've also noticed that they have yet to show an SPFL game on UHD. They treat the game with distain and the sooner SPFL are rid the better.
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Jon Price / JJPMedia
(@Rallyman_Wales) reported
@SkyHelpTeam Doesn't help me or the many others without Broadband at the moment though does it... Even when we are providing you with evidence of a wider issue you still don't seem to be reacting. Shocking.
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Jon Price / JJPMedia
(@Rallyman_Wales) reported
@SkyHelpTeam They have and are getting different advice. New routers being sent out, engineers needed, no faults in the local area.... There is clearly an issue, and no-one seems to want to get it resolved.
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Richard
(@Richardpcoop) reported
@SkyHelpTeam hi Sky. Having huge problems with my broadband and need to book an engineer. Can’t find how to book that - please can you help? Thanks
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Ben Murphy
(@muff5) reported
@SkyHelpTeam Thanks Becca, move on to the next customer to the next customer to fob off 👍
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♔Chloé Ann Gardner♔
(@Chloeosauruss) reported
@SkyHelpTeam Hi Matt, it was my dad that spoke with your customer service team. Our internet will drop out mostly at weekends and we can not access it for 30 min. My dad called as we have had these problems years ago. Instead of listening said ‘I should know my job been doing it for 8 years’
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♔Chloé Ann Gardner♔
(@Chloeosauruss) reported
@SkyHelpTeam I believe they ran some checks but in the pre call my dad was informed there was a problem. They have agreed to send an engineer out but the customer service advisor was so rude. Not impressed
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Inside The SPFL
(@AgentScotland) reported
@8obbyanderson @SkySports They got the SPFL for a peanuts and rode it rotten all for their own gain, they'll never get another gig where they can create so many hours of original TV for so little investment, BT had a chance to show us how much they appreciated us and their bid was a total embarrassment.
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doug kerr
(@dougkerruk) reported
@SkyHelpTeam issues in Edinburgh (eh3)? My internet is completely dropped, router says broadband disconnected. Has been fine for months and this morning, have followed all the troubleshooting steps. Please let me know asap as I work remotely!