Sky Outage Report in Saltford, Bath and North East Somerset, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Saltford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Saltford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Saltford, Bath and North East Somerset, England
The most recent Sky outage reports came from the following cities: Bristol, Bath, Trowbridge, Box, Frome, Westbury and Radstock.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
TV | |
| Bath |
TV | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Trowbridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Saltford, England
Latest outage, problems and issue reports in Saltford and nearby locations:
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Mark Bevan
(@mbevan84) reported
from
Frome, England
@croxocube @SkyHelpTeam Have this very same problem
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Graham
(@grazzah) reported
from
Bathford, England
@SkyHelpTeam Hi, Sky Broadband has been down all day in Bath area Any idea when this might be resolved? Thanks
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Caroline Sturgess🤦
(@_miss_cazz_) reported
from
Bradford-on-Avon, England
@SkyHelpTeam Yes I can see that from my screenshot. Can you say if it is an exchange issue? Or a connection box at the end of my road is at fault? No landline, so no incoming or outgoing calls.
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Graham
(@grazzah) reported
from
Bathford, England
@SkyHelpTeam Hi, the Windows version of SkyGo doesn't work anymore. Keep getting problems connecting (001) when starting. Tried reinstalling and clearing appdata. Works ok on android
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Aarrgghh @SkyHelpTeam no broadband or phone (guessing no tv either) known problems BS37 area?
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam No its sun out its youre crap not working im fedup with it now all the time same crap 5 times i reset it nothike skyq box its ****
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Caroline Sturgess🤦
(@_miss_cazz_) reported
from
Bradford-on-Avon, England
@SkyHelpTeam Then again it now says an outage in our area. No landlines either
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Paul
(@Paul_H1982) reported
from
Bristol, England
@SkyHelpTeam if I’m ever going to be a good dad I need to be able to send Taylor Swift GIFs to my daughter & I can’t do that if your network coverage is absolutely awful. Can you please improve your coverage around Bristol. Why would I pay for data package if I can’t access data
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam No satellite signal it was working thennoff i reset the box 4 times stil nothike this its starting to piss me off now i not paying no money for this u can forget it
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@SkyHelpTeam That there is an issue and they’re putting me through to talk to someone. This happened two weeks ago and next doors has been down for a week
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Paul 🏳️🌈🇬🇧🇺🇦
(@Grumbrela) reported
from
Bradley Stoke, England
@SkyUK hi, are you able to help with billing enquiries? I believe I’ve been billed twice !
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luke beedle
(@lukejherridge) reported
from
Kingswood, England
I wonder how many days in your life, u r on the phone to @SkyUK @SkyHelpTeam and still get nowhere? It’s funny, if u say upgrade, u r talking to someone within 5 min but say cancel and it’s over a 20 min wait and then when u r talking to someone, I get hung up on😡😡
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Caroline Sturgess🤦
(@_miss_cazz_) reported
from
Bradford-on-Avon, England
@SkyHelpTeam broadband outage in Bradford on Avon (Ba15) for the past hour. Any idea when normal service will resume? Thanks.
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam any news on outage BS37 area? Been a couple of hours.
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Phil Craig
(@philmcraig) reported
from
Bristol, England
Seriously @SkyHelpTeam you cannot leave it like this & expect customers to stay with you afterwards. Just saying what the problem is & that someone is actively working on it would help. The links you send to do a self test just lead us to a brick wall with no useful info at all.
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Aidy Muttram
(@aidymutts) reported
from
Yate, England
@SkyHelpTeam Hi, I'm trying to figure out how to cancel my TV & Broadband account with yourselves, but there doesn't seem to be any guidance on your website. Can you help please?
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Martyn Oppery
(@thefrogbert) reported
from
Kingswood, England
@SkyHelpTeam Tried this. Says no issues but unable to find hub, even though I connect to it with WiFi. When I try to log in with WiFi, it says my connection has dropped and to run checks. I do that but after a few mins of searching, it just takes me back to connection dropped screen.
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Engineer has been. We have to literally wait for a phone call after he contacts some department at @SkyHelpTeam , when they will ACTUALLY switch internet & landine back on. He is going to ring me when it's done, rather than hang about here. Takes a while for him to get through .
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Gregory Smith
(@Greg_Smith_v) reported
from
Rangeworthy, England
@SkyHelpTeam I'm having difficulty getting answers via DM or on the phone: what is the quickest way to find out when I will get a refund via the Auto Compensation Scheme, for a recent outage?
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam Broadband now reinstated Landline still not working , but hopeful it will be resolved soon. Lots of phone calls involving diagnoses about coincidental "main phone line "problem & #openreach engineer appointment for next week. Also text asking for payment of bill paid yesterday.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jamoooooo
(@VendingJames) reported
@SkyHelpTeam is there an issue with your sky mobile site? Been trying to look at an iPhone for two days now and just kept getting an error message “it’s not you, it’s us”
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Reddevilste69
(@reddevilste69) reported
@SkyHelpTeam The link you've sent is really slow and isn't giving me an email address to complain after the last 24hrs I've had with you're company can u just please DM me an email address to complain too. Spent most of today sorting getting nowhere just please DM me an email address
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Reddevilste69
(@reddevilste69) reported
@SkyHelpTeam Thats the problem, apologies and all the talk with were here to help. You see the loyalty when you need it, it's none existant, all about the money. You've just taught me that you're all mouth no action and don't know what loyalty is and think we're all dumb falling for it
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Laurs Salty
(@laurs_salty) reported
@SkyHelpTeam Not really helpful to be honest. Telling me to go on and put a complaint online. You have still cut us off from our landline with no apology & put us at risk if we needed to ring 999
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Chris Mervin
(@Merv1972) reported
@SkyUK Been trying to contact you about unexpected 20% price hike. The help section spins you around in circles & only gives you option of calling which we all know takes way too long to answer and I don't have time to sit around waiting. Can you give me complaints email address please
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PP17
(@lankeyP11) reported
@SkyHelpTeam £9 extra a month on a basic sky TV and broadband package, and putting up sky HD, THE STANDARD FORMAT in modern era and then the cheek to put in the letter committed to cheaper service but broadband prices have increased due to costs then put up tv…yeah right…
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vicki reynolds
(@vickyreynolds21) reported
@SkyHelpTeam absolutely disgusting customer service had an £8 increase for my sky tv and broadband! From £54 to £62!! I was told on the phone that you weren’t allowed to increase above 10% and when I questioned the numbers saying it was nearly a 15% got told I was wrong??
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BlkGirl
(@BlkGirl12) reported
@SkyHelpTeam imagine my account closed on the 16th Jan. Payment taken on the 5th Feb for this month but wait I'm not a customer anymore.. Now I'm being threatened with late fees as I've cancelled my DD. You also have your box back!! Make it make sense.
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John Paul Gonzalez
(@JanusPaulusG) reported
@SkyHelpTeam I e just been messaging through Twitter somebody who supposedly sorted my issue out but when I look on my upcoming bills it’s way above what was agreed
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Ste
(@steviereilly) reported
@SkyHelpTeam also when were you going to tell us the recording we have scheduled on BBC hd no longer work?? Never I guess .what do we pay our money for really