Sky Outage Report in Saltford, Bath and North East Somerset, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Saltford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Saltford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Saltford, Bath and North East Somerset, England
The most recent Sky outage reports came from the following cities: Bristol, Box, Frome, Bath and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Saltford, England
Latest outage, problems and issue reports in Saltford and nearby locations:
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Engineer has been. We have to literally wait for a phone call after he contacts some department at @SkyHelpTeam , when they will ACTUALLY switch internet & landine back on. He is going to ring me when it's done, rather than hang about here. Takes a while for him to get through .
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Martyn Oppery
(@thefrogbert) reported
from
Kingswood, England
@SkyHelpTeam Tried this. Says no issues but unable to find hub, even though I connect to it with WiFi. When I try to log in with WiFi, it says my connection has dropped and to run checks. I do that but after a few mins of searching, it just takes me back to connection dropped screen.
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Gregory Smith
(@Greg_Smith_v) reported
from
Rangeworthy, England
@SkyHelpTeam I'm having difficulty getting answers via DM or on the phone: what is the quickest way to find out when I will get a refund via the Auto Compensation Scheme, for a recent outage?
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luke beedle
(@lukejherridge) reported
from
Kingswood, England
I wonder how many days in your life, u r on the phone to @SkyUK @SkyHelpTeam and still get nowhere? It’s funny, if u say upgrade, u r talking to someone within 5 min but say cancel and it’s over a 20 min wait and then when u r talking to someone, I get hung up on😡😡
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam No satellite signal it was working thennoff i reset the box 4 times stil nothike this its starting to piss me off now i not paying no money for this u can forget it
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Rob
(@UsuallyAnn0yed) reported
from
Bristol, England
@MattBennett93 @SkyHelpTeam Having the same issue, did you resolve it?
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@SkyHelpTeam You sent me a phone with a scratch on it. I go to ask for a replacement and you want me to send the phone back first. Then I would be without a device. You should use the dpd swap service. Not my fault that the phone is damaged.
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Aidy Muttram
(@aidymutts) reported
from
Yate, England
@SkyHelpTeam Hi, I'm trying to figure out how to cancel my TV & Broadband account with yourselves, but there doesn't seem to be any guidance on your website. Can you help please?
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Paul
(@Paul_H1982) reported
from
Bristol, England
@SkyHelpTeam if I’m ever going to be a good dad I need to be able to send Taylor Swift GIFs to my daughter & I can’t do that if your network coverage is absolutely awful. Can you please improve your coverage around Bristol. Why would I pay for data package if I can’t access data
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Caroline Sturgess🤦
(@_miss_cazz_) reported
from
Bradford-on-Avon, England
@SkyHelpTeam Then again it now says an outage in our area. No landlines either
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam any news on outage BS37 area? Been a couple of hours.
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Aarrgghh @SkyHelpTeam no broadband or phone (guessing no tv either) known problems BS37 area?
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Caroline Sturgess🤦
(@_miss_cazz_) reported
from
Bradford-on-Avon, England
@SkyHelpTeam broadband outage in Bradford on Avon (Ba15) for the past hour. Any idea when normal service will resume? Thanks.
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam Broadband now reinstated Landline still not working , but hopeful it will be resolved soon. Lots of phone calls involving diagnoses about coincidental "main phone line "problem & #openreach engineer appointment for next week. Also text asking for payment of bill paid yesterday.
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam No its sun out its youre crap not working im fedup with it now all the time same crap 5 times i reset it nothike skyq box its ****
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
Cool, @SkyHelpTeam your complaints procedure is not existant. “Complaint” advisers on web chat are not willing to help
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Graham
(@grazzah) reported
from
Bathford, England
@SkyHelpTeam Hi, Sky Broadband has been down all day in Bath area Any idea when this might be resolved? Thanks
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Graham
(@grazzah) reported
from
Bathford, England
@SkyHelpTeam Hi, the Windows version of SkyGo doesn't work anymore. Keep getting problems connecting (001) when starting. Tried reinstalling and clearing appdata. Works ok on android
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Caroline Sturgess🤦
(@_miss_cazz_) reported
from
Bradford-on-Avon, England
@SkyHelpTeam Yes I can see that from my screenshot. Can you say if it is an exchange issue? Or a connection box at the end of my road is at fault? No landline, so no incoming or outgoing calls.
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Paul 🏳️🌈🇬🇧🇺🇦
(@Grumbrela) reported
from
Bradley Stoke, England
@SkyUK hi, are you able to help with billing enquiries? I believe I’ve been billed twice !
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@jamesv_t) reported
Hey @SkyHelpTeam why am I still being billed for service from March 7th to April 6th on an account that was closed as of February 11th?
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55
(@HayRfc) reported
@dougiethebear @SkyHelpTeam M8 it's a brand new box no even 2 month old it was fine to start with but been **** for a day or 2
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LFC-Dave
(@NotSince95) reported
@NathanKean3 @SkySports Put your head on upside down fella
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EasyFrame
(@easyframeUK) reported
@SkyHelpTeam Ok but they didn’t and could not help me ?!? Like I’ve said both @SkyUk and @disneyplus are useless at helping somebody recover an account. I’m still paying till April 18th for something nobody can help me access again as my email has been hacked. #ripoff Regards Nick
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Sam Turner
(@SamMtfc) reported
@SkyHelpTeam @LauraMChiverton Or the quickest way to fix it is prevent it crashing had the same issues myself and no I won't do your online chat-Sam
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A W
(@AW77302753) reported
@SkyHelpTeam really not happy Sky. I’ve only been with you just over a month and you put my contract price up - that’s really not good customer service is it?
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Simon Lee
(@Londonofficeboy) reported
@SkySports what is the awful background noise on the Forest v Norwich game?
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Claire Atkinson
(@clairelatkinson) reported
@SkyUK do you specifically train staff to gaslight customers or do they take their own agency? Ongoing broadband issues since Dec everyone of the 15+ customer service staff tell me something different. I just want the broadband I pay for to work or is that too much to ask?
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Tracy Mullen
(@tracy_m21) reported
@SkyHelpTeam It’s not very good service for a new customer, Being left in complete limbo and unsure what’s happening next. Bad enough I’ve had to stay up all day when I’m on night shift tonight and your guy turns up late but now nothings been sorted. Who do I contact about this?
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RadishTM
(@RadishTM) reported
Hi @SkyHelpTeam I submitted a complaint via email yesterday requesting contact via email not phone. I’ve just had 3 calls & 2 voicemails in less than 5 minutes, requesting I call you back. Is there a reason my request has been ignored, and you’ve hounded me on the phone instead?