Sky

Sky Outage Report in Shepton Mallet, Somerset, England

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepton Mallet, Somerset, England 02/12/2026 06:05

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Shepton Mallet, Somerset, England

The most recent Sky outage reports came from the following cities: Frome, Glastonbury, Gillingham and Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomFrome Wi-fi
United KingdomGlastonbury TV
United KingdomFrome TV
United KingdomGillingham Wi-fi
United KingdomRadstock TV
United KingdomFrome TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • gemlforshaw gemma lauren (@gemlforshaw) reported from Gillingham, England

    @SkyHelpTeam @Harry92951487 I don’t know where you are but I’m in SP postcode; we’ve been down for 2 days 🙄

  • lauzksmith Mark Smudger Smith (@lauzksmith) reported from Timsbury, England

    @SkyHelpTeam Hi. Is there an issue with Sky Q, as our box is in standby and the Q is going round in blue?

  • Sam19Jenkins Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England

    @SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!

  • gemlforshaw gemma lauren (@gemlforshaw) reported from Gillingham, England

    pretty much whole of Gillingham and Shaftesbury, Dorset have no internet with Sky. @SkyHelpTeam keep saying they will send engineers out to homes next week, how can’t they see this a sky issue not our routers?! 🤔🤯

  • franbaleLUFC Fran Bale (@franbaleLUFC) reported from Midsomer Norton, England

    @SkyHelpTeam sky internet is the biggest load of dog **** I have ever had the pleasure of owning! It doesn’t work half the time what am I paying for!!!!

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    @croxocube @SkyHelpTeam Have this very same problem

  • fieldmouse78 Mousetastic! (@fieldmouse78) reported from Holcombe, England

    New @SkySports score app is bloody awful.

  • PerrymanRachael Rachael Perryman (@PerrymanRachael) reported from Midsomer Norton, England

    @SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    @PropPersonnel @ThomasMaeLNH @SkyUK I spoke to them today and was sorted for me. Tried to get bill down obviously but settled for this. Fair play to them

  • Sam19Jenkins Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England

    @SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!

  • nphelps001 nick phelps (@nphelps001) reported from Wells, England

    @SkyHelpTeam is there a broadband outage I the ba5 postcode?

  • SmarrLes Les 💋🥦🥕🍎🥝🧅🌱vegan (@SmarrLes) reported from Peasedown Saint John, England

    Sky broadband down all day ( Internet)..due to an outrage 🤷🤦any ideas when we might get it back @SkyUK

  • johnclift2 John Clift (@johnclift2) reported from Peasedown Saint John, England

    @SkyUK I’m struggling with the cost of my broadband & tv package yet I have no way if contacting Sky to obtain help with this difficult issue- i appreciate that mine are not the biggest problems at the moment but would still be grateful for help thanks

  • Andyfee Andrew Goodman (@Andyfee) reported from East Cranmore, England

    @SkyHelpTeam hello, there is an email issue at the moment, when is it due to be fixed, plwase let me know

  • fieldmouse78 Mousetastic! (@fieldmouse78) reported from Holcombe, England

    Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels

  • lauzksmith Mark Smudger Smith (@lauzksmith) reported from Timsbury, England

    @SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?

  • lm_lewis Laura Lewis (@lm_lewis) reported from Westbury-sub-Mendip, England

    @SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!

  • fieldmouse78 Mousetastic! (@fieldmouse78) reported from Holcombe, England

    Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.

  • Sam19Jenkins Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England

    @SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    Credit where credit is due. I was leaving @SkyUK two days ago and today - not only have they turned it round and retained a customer, they have also reduced my bill by 50%, for the same package!. Who ever I spoke to today was a credit to the company 👌👌

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • linzi_dixon *Linzi* 💙💙💙💙💙💙💙💙💙💙💙💙💙💙 (@linzi_dixon) reported

    @SkyHelpTeam The amount I pay for weak service is more then enough. I certainly didn't ask for an interrupted service. Leaving and saving over 700 a year will be worth it.

  • AdrianTansey Adrian Tansey (@AdrianTansey) reported

    @ManUnitedZone_ @SkySports Delighted to hear Paul confirm what I’ve said for years but not exactly the same way. Mourinho’s a pric-. End of. Should never have been a manager at @ManUtd trophy’s or no trophy’s, he was/is not a Man United manager, he’s always about himself it disgusts me tbh.

  • ElRaso7 Stephen Gowlar (@ElRaso7) reported

    @danieljohn4 @MrTomMcDermott @SkySports Maureen has always been the same. Lively bloke when he's winning. Arsehole otherwise. His main problem is tactics, he always worries about losing, rather than thinking how we can win. Even at chelski, he was playing for penalties from the KO. Clueless bringing him to OT, clueless

  • Mscatuluna Grace (@Mscatuluna) reported

    @SkySports Hypocrites everywhere. Once he leaves Man utd he will go around to say Ole is ****... we understand.

  • Iilolil4 Colin Westbury (@Iilolil4) reported

    @SkySports Says the **** that down tools good for couple games then **** for half season, new manager came pulls head out if arse n plays half decent, and back to ****, lmao over paid over rated

  • ChrisTheShrew Chris Lowe (@ChrisTheShrew) reported

    @starcoughlan @SkySports Ole, did win the Norwegian league with Molde their first ever I vaguely recall, then failed to keep a piss poor Cardiff side in the premier league. Then took charge of a dreadful Man Utd side that were languishing after Mourinho's stint

  • liban265_ Liban (@liban265_) reported

    @SpursCompendium @SkySports You’ll find out soon enough how much of a problem causer mourinho is why do u think he lasts 3 yrs at every club Ole or allegri or de champs have never had a problem with Pogba ps Pogba would probably be top 6/7 for best player in Spurs history you bums

  • HaydenBurgess3 Hayden Burgess (@HaydenBurgess3) reported

    @TheGreatGOAT5 @UtdDistrict @SkySports Why are you spamming the same tweet... This isn't YouTube or Twitch people do scroll down here

  • fullersfollys MadJackFuller (@fullersfollys) reported

    @pamela_cafc @SkySports I dont doubt that for one second, has the best intentions im sure ? But to constantly single out a young player for criticism when he doesnt do it to ithers who perfrom worse, is weak and shows very poor judgement. Either stay quiet and deal in private or criticise everyone

  • Joso_CR7 🇲🇼JoJo🇹🇿 (@Joso_CR7) reported

    @avide94 @SkySports Mourinho is a problem