Sky Outage Report in Shepton Mallet, Somerset, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Shepton Mallet, Somerset, England
The most recent Sky outage reports came from the following cities: Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Frome |
Internet | |
| Glastonbury |
Phone | |
| Somerton |
||
| Radstock |
TV | |
| Shepton Mallet |
Wi-fi | |
| Cheddar |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Mark Bevan
(@mbevan84) reported
from
Frome, England
@croxocube @SkyHelpTeam Have this very same problem
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Andrew Goodman
(@Andyfee) reported
from
East Cranmore, England
@SkyHelpTeam hello, there is an email issue at the moment, when is it due to be fixed, plwase let me know
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels
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Fran Bale
(@franbaleLUFC) reported
from
Midsomer Norton, England
@SkyHelpTeam sky internet is the biggest load of dog **** I have ever had the pleasure of owning! It doesn’t work half the time what am I paying for!!!!
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nick phelps
(@nphelps001) reported
from
Wells, England
@SkyHelpTeam is there a broadband outage I the ba5 postcode?
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!
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Rachael Perryman
(@PerrymanRachael) reported
from
Midsomer Norton, England
@SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!
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Les 💋🥦🥕🍎🥝🧅🌱vegan
(@SmarrLes) reported
from
Peasedown Saint John, England
Sky broadband down all day ( Internet)..due to an outrage 🤷🤦any ideas when we might get it back @SkyUK
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Hi. Is there an issue with Sky Q, as our box is in standby and the Q is going round in blue?
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?
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gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
@SkyHelpTeam @Harry92951487 I don’t know where you are but I’m in SP postcode; we’ve been down for 2 days 🙄
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Laura Lewis
(@lm_lewis) reported
from
Westbury-sub-Mendip, England
@SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!
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John Clift
(@johnclift2) reported
from
Peasedown Saint John, England
@SkyUK I’m struggling with the cost of my broadband & tv package yet I have no way if contacting Sky to obtain help with this difficult issue- i appreciate that mine are not the biggest problems at the moment but would still be grateful for help thanks
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Mark Bevan
(@mbevan84) reported
from
Frome, England
Credit where credit is due. I was leaving @SkyUK two days ago and today - not only have they turned it round and retained a customer, they have also reduced my bill by 50%, for the same package!. Who ever I spoke to today was a credit to the company 👌👌
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gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
pretty much whole of Gillingham and Shaftesbury, Dorset have no internet with Sky. @SkyHelpTeam keep saying they will send engineers out to homes next week, how can’t they see this a sky issue not our routers?! 🤔🤯
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.
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Mark Bevan
(@mbevan84) reported
from
Frome, England
@PropPersonnel @ThomasMaeLNH @SkyUK I spoke to them today and was sorted for me. Tried to get bill down obviously but settled for this. Fair play to them
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
New @SkySports score app is bloody awful.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Jenks
(@mikecjenks) reported
@SkySports I pay top dollar for your ‘service’ so why can’t I sign in on your website to view Sky Sports??? Telling me I need a sky sports subscription to view content which I have!!!! #ripoff
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JSG
(@Jburg28) reported
@SkyHelpTeam will there ever be a day sky broadband doesn’t drop out, my broadband for two days has mad it impossible to work. Running a business at home it’s costing me time and money. Surely consistent issues should warrant an early exit.
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Daniel Petford
(@dpetford1986) reported
@SkyFootball @SkySports Used to like Ronaldo, he has ruined his career now, what an idiot
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Matty Thompson
(@m7hompson) reported
from
Rushmere St Andrew, England
@SkyUK is there any way you can switch off all @bbc channels on my sky subscription so I can cancel my BBC TV license? 🤔 #IStandWithGary
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Lynn
(@Duncpotatoe) reported
@SkySportsNews @SkySports If they done this every week I’d watch. It’s usually 30 mins of action 1hr of garbage chat
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Trevor
(@IvieTrevor) reported
Just watching @MiguelDelaney he's absolutely clueless @SkySports what a joke, Gary Lineker another idiot with multi million pound lifestyle migration and social welfare doesn't effect his lifestyle not going to live in his hse
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ALPHA ♛ KAISER 𝐈𝐈
(@AlphaKaiser_II) reported
They don’t seem to understand the reality. They are a turncoat in a psychological war, broken by the SkySports media complex. If you hate Scottish Premiership you hate yourself deep down. If you watch the PR League you’re helping to KILL and DEMORALISE your own people. Simple
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Santarna Scott
(@SantarnaScott) reported
@virginmedia outages are killing me i have lost out on 3 days work but “£8 per day” will pay my bills. Love that. My postcode isn’t even coming up as down. Can not WAIT to be out of this contract. Good lord. @SkyUK what you saying room for one more customer?
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Mark Richards
(@MarkRic12248240) reported
@SkySportsNews Yet labour remain silent on many other matters. Time to cancel @SkySports
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Keith Handoll
(@cruyffbeefy) reported
@SkyFootball @SkySports For me, he can never be considered best footballer ever when at his age he still acts like a petulant child. Grow up. You are a role model. Act like one!