Sky Outage Report in Shepton Mallet, Somerset, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (14%)
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TV (10%)
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Phone (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Shepton Mallet, Somerset, England
The most recent Sky outage reports came from the following cities: Radstock and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Radstock |
Phone | |
| Frome |
TV | |
| Frome |
TV | |
| Radstock |
Wi-fi | |
| Somerton |
TV | |
| Radstock |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Laura Lewis
(@lm_lewis) reported
from
Westbury-sub-Mendip, England
@SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!
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Ben Cane
(@BennyCane) reported
from
Wells, England
@SkyHelpTeam Hi- it seems it was a local issue across this part of town not Sky. Been back on 15 mins 👍🏼
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Rachael Perryman
(@PerrymanRachael) reported
from
Midsomer Norton, England
@SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam To be fair, if I had a customer with your problems I would at least wish it. By wholesale customers in the good old days spring to mind.
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John Clift
(@johnclift2) reported
from
Peasedown Saint John, England
@SkyUK I’m struggling with the cost of my broadband & tv package yet I have no way if contacting Sky to obtain help with this difficult issue- i appreciate that mine are not the biggest problems at the moment but would still be grateful for help thanks
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!
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George Thorner
(@G_Maverick97) reported
from
Paulton, England
@laura_woodsy never fails to impress 😍😍 #SkySports
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gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
pretty much whole of Gillingham and Shaftesbury, Dorset have no internet with Sky. @SkyHelpTeam keep saying they will send engineers out to homes next week, how can’t they see this a sky issue not our routers?! 🤔🤯
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
New @SkySports score app is bloody awful.
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GaryC
(@blues525) reported
from
Somerton, England
@SkyUK After a quite frankly disgusting consumer service phone call with Roberta,My tv,Broadband and calls will be cancelled from tomorrow,Absolutely vile
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!
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Mark Bevan
(@mbevan84) reported
from
Frome, England
@PropPersonnel @ThomasMaeLNH @SkyUK I spoke to them today and was sorted for me. Tried to get bill down obviously but settled for this. Fair play to them
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Claire Butler
(@Clairealou2) reported
from
Shepton Mallet, England
Don’t you just love it when first line tech support from your internet provider recomends the opposition #truestory #facepalm @SkyHelpTeam
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?
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gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
@SkyHelpTeam @Harry92951487 I don’t know where you are but I’m in SP postcode; we’ve been down for 2 days 🙄
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Paul
(@PaulThomasp12) reported
from
Paulton, England
@BristolCity @SkySports City lose referee crap (again)
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sally Brompton
(@SallyBrompton) reported
@SkyHelpTeam How soon should this reach households? Mine is still down and I have a uni assignment to finish! 😩
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tamsjointbiz
(@tamsjointbiz) reported
Buy @SkySports and all you get is "Back in a couple of minutes, Back in a couple of minutes, Back in a couple of minutes, Back in a couple of minutes, Back in a couple of minutes". Constant bloody advertisements! I'll never buy a product advertised on Sky. #dontbuysky
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Hazel (Fleur Charms)
(@fleur_charms) reported
@SkyHelpTeam also in Lincolnshire, and broadband is down.
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Matt
(@Matt78741515) reported
@NathanWynne9 @SkySports Yes you are, vile fans, vile cheater of a former chairman. You all gave it the big I am at the time. So many clubs will be happy to see you die because of your awful fans.
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David Wood
(@mrdavidnwood) reported
@SkyHelpTeam I’ve changed it so it doesn’t go into standby. I’d rather not do that though. Gotta be honest, sky q boxes are far more hassle than the old sky+ box. The search facility where you have to scroll down every letter etc is appalling
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Mrs. B
(@JoannaBourner) reported
@SkyHelpTeam Hi. Do you have any updates by any chance please? It's the 4th day now with no Internet. Outage in the area, that's what I know. No one know anything. Don't your engineers communicate the issues with the customer service team? It's been reported on the 1st Feb and still no update
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‘PC’
(@93dodger) reported
@SkyHelpTeam I’ve tried the connection test and it doesn’t work and says to try again later. As Pete said there must be issues in Lincoln
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Dan ⚡️
(@Dans1984) reported
Why ******** are @SkySports showing Swansea v Blackburn on two separate channels? Would rather watch Bayern v Leipzig live than a repeat at 8pm, us that have #NowTv don’t have the option of SkyGo Extra
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Darren W
(@darren_winfield) reported
@SkyHelpTeam Update apps and call back to check or fix it had worked
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Rick Joshua 🔴
(@fussballchef) reported
@mOehlschlager @SkySports We have a solution. If they advertised it, it would be nice. But we are good!