Sky Outage Report in Shepton Mallet, Somerset, England
Some problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 04: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (48%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Shepton Mallet, Somerset, England
The most recent Sky outage reports came from the following cities: Radstock, Winscombe, Bruton, Wells, Frome, Axbridge, Glastonbury and Wincanton.
| City | Problem Type | Report Time |
|---|---|---|
 Radstock |
Internet | |
| Winscombe |
TV | |
| Bruton |
TV | |
| Wells |
TV | |
| Frome |
Internet | |
| Wells |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
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Claire Butler
(@Clairealou2) reported
from
Shepton Mallet, England
Don’t you just love it when first line tech support from your internet provider recomends the opposition #truestory #facepalm @SkyHelpTeam
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Ben Cane
(@BennyCane) reported
from
Wells, England
@SkyHelpTeam Hi- it seems it was a local issue across this part of town not Sky. Been back on 15 mins 👍🏼
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Paul
(@PaulThomasp12) reported
from
Paulton, England
@BristolCity @SkySports City lose referee crap (again)
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
New @SkySports score app is bloody awful.
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GaryC
(@blues525) reported
from
Somerton, England
@SkyUK After a quite frankly disgusting consumer service phone call with Roberta,My tv,Broadband and calls will be cancelled from tomorrow,Absolutely vile
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Laura Lewis
(@lm_lewis) reported
from
Westbury-sub-Mendip, England
@SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!
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Mark Bevan
(@mbevan84) reported
from
Frome, England
@PropPersonnel @ThomasMaeLNH @SkyUK I spoke to them today and was sorted for me. Tried to get bill down obviously but settled for this. Fair play to them
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!
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Rachael Perryman
(@PerrymanRachael) reported
from
Midsomer Norton, England
@SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!
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gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
pretty much whole of Gillingham and Shaftesbury, Dorset have no internet with Sky. @SkyHelpTeam keep saying they will send engineers out to homes next week, how can’t they see this a sky issue not our routers?! 🤔🤯
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!
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George Thorner
(@G_Maverick97) reported
from
Paulton, England
@laura_woodsy never fails to impress 😍😍 #SkySports
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels
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gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
@SkyHelpTeam @Harry92951487 I don’t know where you are but I’m in SP postcode; we’ve been down for 2 days 🙄
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam To be fair, if I had a customer with your problems I would at least wish it. By wholesale customers in the good old days spring to mind.
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John Clift
(@johnclift2) reported
from
Peasedown Saint John, England
@SkyUK I’m struggling with the cost of my broadband & tv package yet I have no way if contacting Sky to obtain help with this difficult issue- i appreciate that mine are not the biggest problems at the moment but would still be grateful for help thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Auld
(@littleaidenjim) reported
from
Kilcreggan, Scotland
Dreadful customer service from @skyuk @skyhelpteam. A loyal customer of sky for 14 years I think the time has come to cancel and go to freesat or freeview
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craig ross
(@craigross1812) reported
from
Exmouth, England
@SkyUK just got off the phone with your broadband customer service. I can’t believe how unhelpful they was. I would rather pay the fee to cancel than stay with you. Absolute disgrace.
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Chris Agar
(@ChrisAgar_) reported
from
Clapham, England
So I ring @SkyUK on their Customer care line 03337591018 at 12.55 today and after the usual computer generated questions to identify I wanted 2 speak with someone about broadband recorded message stating that dept only open 8.30am to 9pm 7 days a week ! So I guess today is day 8
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JimmyD 🙋♂️
(@dimchurch) reported
from
Worcestershire, England
It must be Manu Chelsea first on @SkySports have I missed something @geordiepolyglot very poor #skysports
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Grant
(@mastermc0) reported
from
Edinburgh, Scotland
Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!
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Kelly McGeachy
(@kellybaby3) reported
from
Alexandria, Scotland
@SkyUK wtf can’t sign into my Sky app saying can’t log in the now and have no WiFi so much use being the best broadband good one don’t help me when working from working home today.! Raging @SkyHelpTeam
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carl harlott
(@carlharlott) reported
from
Ipswich District, England
@SkyUK is your Internet down can't even access service status check. Ipswich UK ip3 area
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Jeannysse
(@jeannysseT) reported
from
Northamptonshire, England
has something happened to the internet. our sky network has stopped all day @SkyUK
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♥Dime❤️
(@Diamondzgirl) reported
from
Dunvant, Wales
@Gerraint @VanGough4 @SkySports @SkySportsRugby #Vodafone are by far the worst!!!
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Rachel 48
(@xd44uk) reported
from
Corby, England
@SkyHelpTeam Thanks for being out of service for nearly 24 hours what compensation will we ree