Sky Outage Report in Shepton Mallet, Somerset, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shepton Mallet, Somerset, England
The most recent Sky outage reports came from the following cities: Frome and Winscombe.
| City | Problem Type | Report Time |
|---|---|---|
 Frome |
TV | |
| Winscombe |
TV | |
| Radstock |
Internet | |
| Shepton Mallet |
TV | |
| Shepton Mallet |
Internet | |
| Radstock |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Hi. Is there an issue with Sky Q, as our box is in standby and the Q is going round in blue?
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Mark Bevan
(@mbevan84) reported
from
Frome, England
@PropPersonnel @ThomasMaeLNH @SkyUK I spoke to them today and was sorted for me. Tried to get bill down obviously but settled for this. Fair play to them
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Mark Bevan
(@mbevan84) reported
from
Frome, England
Credit where credit is due. I was leaving @SkyUK two days ago and today - not only have they turned it round and retained a customer, they have also reduced my bill by 50%, for the same package!. Who ever I spoke to today was a credit to the company 👌👌
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Rachael Perryman
(@PerrymanRachael) reported
from
Midsomer Norton, England
@SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!
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John Clift
(@johnclift2) reported
from
Peasedown Saint John, England
@SkyUK I’m struggling with the cost of my broadband & tv package yet I have no way if contacting Sky to obtain help with this difficult issue- i appreciate that mine are not the biggest problems at the moment but would still be grateful for help thanks
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels
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Fran Bale
(@franbaleLUFC) reported
from
Midsomer Norton, England
@SkyHelpTeam sky internet is the biggest load of dog **** I have ever had the pleasure of owning! It doesn’t work half the time what am I paying for!!!!
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!
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nick phelps
(@nphelps001) reported
from
Wells, England
@SkyHelpTeam is there a broadband outage I the ba5 postcode?
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!
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Mark Bevan
(@mbevan84) reported
from
Frome, England
@croxocube @SkyHelpTeam Have this very same problem
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Laura Lewis
(@lm_lewis) reported
from
Westbury-sub-Mendip, England
@SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!
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gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
@SkyHelpTeam @Harry92951487 I don’t know where you are but I’m in SP postcode; we’ve been down for 2 days 🙄
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Andrew Goodman
(@Andyfee) reported
from
East Cranmore, England
@SkyHelpTeam hello, there is an email issue at the moment, when is it due to be fixed, plwase let me know
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Les 💋🥦🥕🍎🥝🧅🌱vegan
(@SmarrLes) reported
from
Peasedown Saint John, England
Sky broadband down all day ( Internet)..due to an outrage 🤷🤦any ideas when we might get it back @SkyUK
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
New @SkySports score app is bloody awful.
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gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
pretty much whole of Gillingham and Shaftesbury, Dorset have no internet with Sky. @SkyHelpTeam keep saying they will send engineers out to homes next week, how can’t they see this a sky issue not our routers?! 🤔🤯
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@Sarah95556964) reported
@SkyHelpTeam Is there an issue in cv12? We’ve had no internet for the last few hours??
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BpDqUeEn
(@sophb66) reported
@SkyHelpTeam @theimpking I have been a SKY customer for 18.5 years the only thing I get free is the letter through my front door every 3 months informing my my price is going up…I don’t feel like a VIP only a person being taken advantage of by a mega mega rich greedy company
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john keller
(@porscheuro) reported
@SkyUK @SkyHelpTeam time for the ombudsmen to be involved you clearly do not intend on sorting my complaint out
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Sarah
(@Sarah95556964) reported
@SkyHelpTeam is there an internet issue in cv12?
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Tom Quinn
(@TomJQuinn3) reported
I am currently extremely angry and disappointed with the service my mum has received from @skyuk and the useless advisors on the phone from the @SkyHelpTeam
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gigi1975
(@gia19751) reported
@SkyHelpTeam No! I’ve had sky for years. It was a scam call but if I’m ex directory with yourselves snd never give my number out how are they contacting me?
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C
(@YoungGunCY) reported
@SkyUK hi, please can I get some help, it's impossible to speak to someone on the phone
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Peter Pedrito
(@PeterPedrito2) reported
@NevGonGiveStuUp @SkySports @RangersFC When Jamie was around the club we had other mercenaries like Barton etc so he knows these characters like that are not welcome since our awful last season in the premier league, not too many hoops fans are glad Beale left before more damage
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Dan
(@Dananderson123) reported
@SkyHelpTeam Hi, as I said in my previous post, I have been on the phone all day to the sky mobile team however no one apparently can do anything about it apart from send out a new sim (I don’t think that will even work) someone needs to complete the split port but apparently no one can help
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Harryy
(@ChazIsGone) reported
@NevGonGiveStuUp @SkySports @RangersFC Such a weird thing to say, I’ve not seen any QPR fans that have an issue with Rangers as a club, stop trying to force something that isn’t there