Sky Outage Report in Shepton Mallet, Somerset, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Shepton Mallet, Somerset, England
The most recent Sky outage reports came from the following cities: Radstock, Wincanton, Winscombe and Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Radstock |
TV | |
| Radstock |
TV | |
| Wincanton |
Internet | |
| Winscombe |
TV | |
| Winscombe |
Total Blackout | |
| Wells |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Laura Lewis
(@lm_lewis) reported
from
Westbury-sub-Mendip, England
@SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!
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Mark Bevan
(@mbevan84) reported
from
Frome, England
@PropPersonnel @ThomasMaeLNH @SkyUK I spoke to them today and was sorted for me. Tried to get bill down obviously but settled for this. Fair play to them
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Martyn
(@mbrooks83) reported
from
Wells, England
Football ruined tonight by @SkySports red button coverage yet again not working. A great idea being able to have all the games to watch, but such a let down when it keeps failing 😒
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
New @SkySports score app is bloody awful.
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
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Rachael Perryman
(@PerrymanRachael) reported
from
Midsomer Norton, England
@SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!
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Paul
(@PaulThomasp12) reported
from
Paulton, England
@BristolCity @SkySports City lose referee crap (again)
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gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
pretty much whole of Gillingham and Shaftesbury, Dorset have no internet with Sky. @SkyHelpTeam keep saying they will send engineers out to homes next week, how can’t they see this a sky issue not our routers?! 🤔🤯
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John Clift
(@johnclift2) reported
from
Peasedown Saint John, England
@SkyUK I’m struggling with the cost of my broadband & tv package yet I have no way if contacting Sky to obtain help with this difficult issue- i appreciate that mine are not the biggest problems at the moment but would still be grateful for help thanks
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George Thorner
(@G_Maverick97) reported
from
Paulton, England
@laura_woodsy never fails to impress 😍😍 #SkySports
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam To be fair, if I had a customer with your problems I would at least wish it. By wholesale customers in the good old days spring to mind.
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels
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Claire Butler
(@Clairealou2) reported
from
Shepton Mallet, England
Don’t you just love it when first line tech support from your internet provider recomends the opposition #truestory #facepalm @SkyHelpTeam
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GaryC
(@blues525) reported
from
Somerton, England
@SkyUK After a quite frankly disgusting consumer service phone call with Roberta,My tv,Broadband and calls will be cancelled from tomorrow,Absolutely vile
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Ben Cane
(@BennyCane) reported
from
Wells, England
@SkyHelpTeam Hi- it seems it was a local issue across this part of town not Sky. Been back on 15 mins 👍🏼
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Adams
(@MarkeyKoS) reported
@SkyHelpTeam I did that... It said there might be a problem in the area and the offered no other options. Hence why I came here to ask, since it doesn't even offer a phone number to ring...
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Helen Fenton
(@HelenFenton15) reported
@SkyHelpTeam My daughter on phone to your operatives , trying to cancel my 78 year old mothers contract. She is paying £120 per month
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Mark Adams
(@MarkeyKoS) reported
@SkyHelpTeam my broadband has been down since about 12. App status just says there is a fault in the area, maybe? S63 0DJ. Any idea what this "fault" is and how long it is going to be down for. Open reach don't seem to be aware of it so I assume it is just a Sky issue. Thanks
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Craig King
(@CraigKi71119663) reported
@SkyHelpTeam any issues in the DA1 post code area, Sky has been off for a couple of hours now with no reason as the weather etc is fine?
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Helen Fenton
(@HelenFenton15) reported
@SkyHelpTeam We have already spent over two hours trying to get help - I don’t want to spend more time on the phone . I want my 78 year old mother to sleep as she is recovering from hip surgery.
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Helen Fenton
(@HelenFenton15) reported
@SkyHelpTeam My daughter has been on the phone for one hour twenty minutes- she is now talking to the 4th sky staff member. She has been made to feel awful for not looking out for her grandmother in 2013 , she was 9 .
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me
(@PCgonemad1066) reported
@SkyUK You don't want customers to be rude to you but please could you kindly not be rude to customers? Referring specifically to Callum in the sky broadband team. Because of him I've had to bring an installation forward with another company so I can leave sky after 16 years.
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Helen Fenton
(@HelenFenton15) reported
@SkyHelpTeam We have not resolved this issue to our satisfaction- my mother will pay £ 35 to retain the phone number she’s had for 50 years , it’s probably the only phone number her husband with Alzheimer’s is able to remember- it’s been his phone number for 50 years too
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Nikki Brough
(@njbrough88) reported
@SkyUK 3 days of 'an agent will be with you soon'.... How many days do your agents take to respond to customers having a problem?
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Gary Philipson
(@GaryAPhilipson) reported
@SkyHelpTeam how do I get in contactwith you as I’m concerned my sky package is going up by about 40%? I can’t find a contact number to customer services?