Sky Outage Report in Shepton Mallet, Somerset, England
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The latest reports from users having issues in Shepton Mallet come from postal codes BA4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (49%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Shepton Mallet, Somerset, England
The most recent Sky outage reports came from the following cities: Shepton Mallet, Radstock, Winscombe, Bruton, Wells, Frome, Axbridge, Glastonbury and Wincanton.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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bookmeister he/him (@bookmeister) reported from Pilton, England
What’s the point of having an encroachment area in darts if it’s not policed? MvG has knowingly cheated. Why did @SkySports stop showing the oche after the incident? @OfficialPDC #WorldDartsChampionship
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Andrew Goodman (@Andyfee) reported from East Cranmore, England
@SkyHelpTeam hello, there is an email issue at the moment, when is it due to be fixed, plwase let me know
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Mark Bevan (@mbevan84) reported from Frome, England
@croxocube @SkyHelpTeam Have this very same problem
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Les 💋🥦🥕🍎🥝🧅🌱vegan (@SmarrLes) reported from Peasedown Saint John, England
Sky broadband down all day ( Internet)..due to an outrage 🤷🤦any ideas when we might get it back @SkyUK
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nick phelps (@nphelps001) reported from Wells, England
@SkyHelpTeam is there a broadband outage I the ba5 postcode?
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Mark Smudger Smith (@lauzksmith) reported from Timsbury, England
@SkyHelpTeam Hi. Is there an issue with Sky Q, as our box is in standby and the Q is going round in blue?
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Fran Bale (@franbaleLUFC) reported from Midsomer Norton, England
@SkyHelpTeam sky internet is the biggest load of dog **** I have ever had the pleasure of owning! It doesn’t work half the time what am I paying for!!!!
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Mark Bevan (@mbevan84) reported from Frome, England
Credit where credit is due. I was leaving @SkyUK two days ago and today - not only have they turned it round and retained a customer, they have also reduced my bill by 50%, for the same package!. Who ever I spoke to today was a credit to the company 👌👌
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gemma lauren (@gemlforshaw) reported from Gillingham, England
@SkyHelpTeam @Harry92951487 I don’t know where you are but I’m in SP postcode; we’ve been down for 2 days 🙄
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gemma lauren (@gemlforshaw) reported from Gillingham, England
pretty much whole of Gillingham and Shaftesbury, Dorset have no internet with Sky. @SkyHelpTeam keep saying they will send engineers out to homes next week, how can’t they see this a sky issue not our routers?! 🤔🤯
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Laura Lewis (@lm_lewis) reported from Westbury-sub-Mendip, England
@SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!
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Mousetastic! (@fieldmouse78) reported from Holcombe, England
New @SkySports score app is bloody awful.
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Mark Smudger Smith (@lauzksmith) reported from Timsbury, England
@SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?
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Mousetastic! (@fieldmouse78) reported from Holcombe, England
Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.
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Mousetastic! (@fieldmouse78) reported from Holcombe, England
Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels
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Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England
@SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!
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Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England
@SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!
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Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England
@SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!
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Rachael Perryman (@PerrymanRachael) reported from Midsomer Norton, England
@SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!
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John Clift (@johnclift2) reported from Peasedown Saint John, England
@SkyUK I’m struggling with the cost of my broadband & tv package yet I have no way if contacting Sky to obtain help with this difficult issue- i appreciate that mine are not the biggest problems at the moment but would still be grateful for help thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Alan O'Hanlon (@hanlon_ala45488) reported
@TheBlueDodger @SkySports So Glad to see the back of Him. Chelsea got well & truly ripped off for £72 Million. A lot of Chelsea fans never forgave him for his Antics against Man City in the league Cup Final. Sarri should of ran on the pitch and dragged him off.
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Robert Agnew (@robert_w_agnew) reported
@SkyUK how can you expect people to be disconnected from your broadband service for over a week
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Stacey Randall (@staceyrandall_) reported
Such bad service from @skytv @SkyHelpTeam once again.
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Tom Hudson (@TomHuds11209363) reported
@SkyCricket @SkySports Sat in my hotel room wanting to watch fifth day highlights on Sky Go. Programme is 3/4 of the way through; why is there not a ‘watch from start’ option like most other streaming services? Infuriating, having paid for the service. Am I missing the option to do this?
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JAMES SMITHERS (@JAMESSMITHERS11) reported
@SkyCricket @SkySports India will be asking how did they lose 2 batting collapses and poor catching stokes got away with his decision to bowl first but England are so good at chasing
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Pete Edwards (@PeteEds78) reported
@SkyHelpTeam can you tell me why after having super fast fibre installed my broadband drops off the sky Q box daily and usually has to be reset to get it going again? Not great for paying over £100 a month for a service that's not very good at all!
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Nigel Malone (@Northeastred) reported
@SkyHelpTeam Thanks for the reply. I’ll reboot it all as i always have to do, but rest assured i’m done and will cancel when able. Its not remotely value for money anymore.
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Neil Ralph (@NeilRalphy) reported
@MartinDash1 @SkyHelpTeam We’ve just phoned Sky & they had to do a reboot on the sky box & system . If you’re having problems still Mart might be worth giving them a call as they are aware of lots of issues! Supposedly sorted now , but we’ll see 👍
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Rob Ellis (@rob_utmost) reported
Oh hey @SkyHelpTeam despite having a terrible connection for ten days I now have a technical issue on every channel. Cheers lads
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Shashank (@Shas_IND) reported
Hey @SkySports please launch a subscription based streaming service in India, I just can't watch a 5 match test series on @JioHotstar which is providing such filthy video quality. A Genuine Request. #ENGvIND @SkySports