Sky Outage Report in Shepton Mallet, Somerset, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (53%)
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Internet (30%)
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Wi-fi (7%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Shepton Mallet, Somerset, England
The most recent Sky outage reports came from the following cities: Radstock.
| City | Problem Type | Report Time |
|---|---|---|
 Radstock |
Internet | |
| Shepton Mallet |
TV | |
| Shepton Mallet |
Internet | |
| Radstock |
Internet | |
| Winscombe |
TV | |
| Bruton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
New @SkySports score app is bloody awful.
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Les 💋🥦🥕🍎🥝🧅🌱vegan
(@SmarrLes) reported
from
Peasedown Saint John, England
Sky broadband down all day ( Internet)..due to an outrage 🤷🤦any ideas when we might get it back @SkyUK
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!
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gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
pretty much whole of Gillingham and Shaftesbury, Dorset have no internet with Sky. @SkyHelpTeam keep saying they will send engineers out to homes next week, how can’t they see this a sky issue not our routers?! 🤔🤯
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nick phelps
(@nphelps001) reported
from
Wells, England
@SkyHelpTeam is there a broadband outage I the ba5 postcode?
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Paul
(@PaulThomasp12) reported
from
Paulton, England
@BristolCity @SkySports City lose referee crap (again)
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Mark Bevan
(@mbevan84) reported
from
Frome, England
@PropPersonnel @ThomasMaeLNH @SkyUK I spoke to them today and was sorted for me. Tried to get bill down obviously but settled for this. Fair play to them
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Laura Lewis
(@lm_lewis) reported
from
Westbury-sub-Mendip, England
@SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Hi. Is there an issue with Sky Q, as our box is in standby and the Q is going round in blue?
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Mark Bevan
(@mbevan84) reported
from
Frome, England
@croxocube @SkyHelpTeam Have this very same problem
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!
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Mark Bevan
(@mbevan84) reported
from
Frome, England
Credit where credit is due. I was leaving @SkyUK two days ago and today - not only have they turned it round and retained a customer, they have also reduced my bill by 50%, for the same package!. Who ever I spoke to today was a credit to the company 👌👌
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gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
@SkyHelpTeam @Harry92951487 I don’t know where you are but I’m in SP postcode; we’ve been down for 2 days 🙄
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Rachael Perryman
(@PerrymanRachael) reported
from
Midsomer Norton, England
@SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!
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John Clift
(@johnclift2) reported
from
Peasedown Saint John, England
@SkyUK I’m struggling with the cost of my broadband & tv package yet I have no way if contacting Sky to obtain help with this difficult issue- i appreciate that mine are not the biggest problems at the moment but would still be grateful for help thanks
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Fran Bale
(@franbaleLUFC) reported
from
Midsomer Norton, England
@SkyHelpTeam sky internet is the biggest load of dog **** I have ever had the pleasure of owning! It doesn’t work half the time what am I paying for!!!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Pablo Lazario
(@LazarioPablo) reported
@SkySports ”The person that said winning isn’t everything, never won anything.” Be men and open your eyes. Finally understand that the fixed exist and are found at @betting____uk Book next ticket @betting____uk .
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alan howley
(@howleyink) reported
@SkyHelpTeam trying to get through to the accessibility team but the phone number seems to be out of action. any help?
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HarbingerYT
(@ReeceForces) reported
@SkyHelpTeam Anyone else having a problem where you can connect to the Wifi, but the Wifi can't connect to the internet?
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Chris Wilkinson
(@CJW15_) reported
@MissKick @SkySports "Shoving it down people's throats" you mean showing it more often as there is more of a market for it and it's relevant. It's a bit like saying the news channels are shoving COVID down our throats by mentioning it! To be fair though he did well to get Sky Sports in the dark ages!
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Dom Hallas
(@Dom_Hallas) reported
Appalling customer service from @SkyHelpTeam - been on hold for 19 mins waiting to speak to someone about our broadband which has been off for 48hrs. To get an automated message telling me their team is busy and I should call back then immediately cut off…
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Dr Melissa L Ghostin’ 👻🎃
(@Hosmeriana) reported
@SkyUK why is it impossible to cancel my contract with you online, or to find the direct number to call? Finally found a number and every single person is apparently in 'essential training' so no one can take a call? Ridiculous.
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Gail Morgan
(@GailMorg) reported
@SkyHelpTeam trying to ring to give notice to end my tv contract as coming out of contract. On hold and then you hang up on me as “all advisors busy”. So I can’t give my notice?!
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Epping O
(@darin_burrows) reported
from
Epping, England
@orient220265 @GlenWilkie @SkyUK It is, but generally, BT are the no 1 for broadband, and the rest isn't much good without a good signal.
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Emma
(@Emmaaaaaa90) reported
Can't believe @SkyUK work with #MrsHinch Never seen her talk about SkyTv ever
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Michael Harrington
(@MHarrington2001) reported
@SkyUK Is it that you’re actually gonna try and fix your **** broadband 👀👀👀👀