Sky Outage Report in Shepton Mallet, Somerset, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shepton Mallet, Somerset, England
The most recent Sky outage reports came from the following cities: Somerton and Radstock.
| City | Problem Type | Report Time |
|---|---|---|
 Somerton |
||
| Radstock |
TV | |
| Shepton Mallet |
Wi-fi | |
| Cheddar |
Wi-fi | |
| Radstock |
Phone | |
| Frome |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
New @SkySports score app is bloody awful.
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Mark Bevan
(@mbevan84) reported
from
Frome, England
@PropPersonnel @ThomasMaeLNH @SkyUK I spoke to them today and was sorted for me. Tried to get bill down obviously but settled for this. Fair play to them
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.
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Rachael Perryman
(@PerrymanRachael) reported
from
Midsomer Norton, England
@SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!
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John Clift
(@johnclift2) reported
from
Peasedown Saint John, England
@SkyUK I’m struggling with the cost of my broadband & tv package yet I have no way if contacting Sky to obtain help with this difficult issue- i appreciate that mine are not the biggest problems at the moment but would still be grateful for help thanks
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GaryC
(@blues525) reported
from
Somerton, England
@SkyUK After a quite frankly disgusting consumer service phone call with Roberta,My tv,Broadband and calls will be cancelled from tomorrow,Absolutely vile
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Ben Cane
(@BennyCane) reported
from
Wells, England
@SkyHelpTeam Hi- it seems it was a local issue across this part of town not Sky. Been back on 15 mins 👍🏼
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?
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gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
@SkyHelpTeam @Harry92951487 I don’t know where you are but I’m in SP postcode; we’ve been down for 2 days 🙄
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!
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Claire Butler
(@Clairealou2) reported
from
Shepton Mallet, England
Don’t you just love it when first line tech support from your internet provider recomends the opposition #truestory #facepalm @SkyHelpTeam
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gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
pretty much whole of Gillingham and Shaftesbury, Dorset have no internet with Sky. @SkyHelpTeam keep saying they will send engineers out to homes next week, how can’t they see this a sky issue not our routers?! 🤔🤯
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Paul
(@PaulThomasp12) reported
from
Paulton, England
@BristolCity @SkySports City lose referee crap (again)
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels
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Laura Lewis
(@lm_lewis) reported
from
Westbury-sub-Mendip, England
@SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam To be fair, if I had a customer with your problems I would at least wish it. By wholesale customers in the good old days spring to mind.
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George Thorner
(@G_Maverick97) reported
from
Paulton, England
@laura_woodsy never fails to impress 😍😍 #SkySports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Taylor 💙
(@VickytoriaT) reported
@SkyHelpTeam Hi, I have tried this numerous times but it is saying no known issues in the area but may not be able to advise on all issues !!When I call it says there are issues and will receive a text when rectified. I am working from for the nhs and my husband is trying to run a business.
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Se
(@sebeauxx) reported
@AdrianHalliwell @jkeggen @SkyHelpTeam Been going on since 10 this morning and still not working. No updates 😤
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Simran Singh
(@theesingh) reported
@SkyUK pathetic experience in my 5+ years with sky. Home move team just wont help.
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Laura
(@lauralou3000) reported
@SkyHelpTeam How am I meant that with no WiFi & limited data?! I’m running out of data thanks to your rubbish service!
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Matt #23 ⚽️
(@MWINGS82) reported
@SkySports are equally as bad as any tabloid paper that run stories to discredit people doing well from themselves. Our press have a bullying culture and they should be ashamed of themselves. Instead they will sit there and count their money whille they make up their next lies.
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Laura
(@lauralou3000) reported
@SkyHelpTeam Completely useless customer service as usual! I’m paying for a service I can’t currently use.
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Z /\ K
(@ZHollowayyy) reported
@SkySports It’s not transphobic calling it what it is. ******* stupid. By all means Laurel. Identify as a George Foreman Grill for all I care, but stick to men’s ya cheating bastard.
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Jessica Hardman
(@Jessicalhardman) reported
@SkyHelpTeam Internet still down. It’s been over 6 hours now! Any indication of when it’ll be rectified? I assume you’ll be reimbursing for the downtime?
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Tom Markham
(@tommark_ham) reported
@SkyHelpTeam Internet down in Manchester all day. What’s the problem and how much longer will it take to fix?
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Jessica Hardman
(@Jessicalhardman) reported
@SkyHelpTeam It says I need to sign in to the sky acct to get updates. The acct holder can’t sign in without internet! Any solution?!