Sky Outage Report in Shepton Mallet, Somerset, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Shepton Mallet, Somerset, England
The most recent Sky outage reports came from the following cities: Radstock, Wincanton, Winscombe, Wells and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Radstock |
TV | |
| Radstock |
TV | |
| Wincanton |
Internet | |
| Winscombe |
TV | |
| Winscombe |
Total Blackout | |
| Wells |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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John Clift
(@johnclift2) reported
from
Peasedown Saint John, England
@SkyUK I’m struggling with the cost of my broadband & tv package yet I have no way if contacting Sky to obtain help with this difficult issue- i appreciate that mine are not the biggest problems at the moment but would still be grateful for help thanks
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bookmeister he/him
(@bookmeister) reported
from
Pilton, England
What’s the point of having an encroachment area in darts if it’s not policed? MvG has knowingly cheated. Why did @SkySports stop showing the oche after the incident? @OfficialPDC #WorldDartsChampionship
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gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
@SkyHelpTeam @Harry92951487 I don’t know where you are but I’m in SP postcode; we’ve been down for 2 days 🙄
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.
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Rachael Perryman
(@PerrymanRachael) reported
from
Midsomer Norton, England
@SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels
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Les 💋🥦🥕🍎🥝🧅🌱vegan
(@SmarrLes) reported
from
Peasedown Saint John, England
Sky broadband down all day ( Internet)..due to an outrage 🤷🤦any ideas when we might get it back @SkyUK
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Andrew Goodman
(@Andyfee) reported
from
East Cranmore, England
@SkyHelpTeam hello, there is an email issue at the moment, when is it due to be fixed, plwase let me know
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Mark Bevan
(@mbevan84) reported
from
Frome, England
@croxocube @SkyHelpTeam Have this very same problem
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Laura Lewis
(@lm_lewis) reported
from
Westbury-sub-Mendip, England
@SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
New @SkySports score app is bloody awful.
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Fran Bale
(@franbaleLUFC) reported
from
Midsomer Norton, England
@SkyHelpTeam sky internet is the biggest load of dog **** I have ever had the pleasure of owning! It doesn’t work half the time what am I paying for!!!!
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Mark Bevan
(@mbevan84) reported
from
Frome, England
Credit where credit is due. I was leaving @SkyUK two days ago and today - not only have they turned it round and retained a customer, they have also reduced my bill by 50%, for the same package!. Who ever I spoke to today was a credit to the company 👌👌
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!
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nick phelps
(@nphelps001) reported
from
Wells, England
@SkyHelpTeam is there a broadband outage I the ba5 postcode?
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?
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gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
pretty much whole of Gillingham and Shaftesbury, Dorset have no internet with Sky. @SkyHelpTeam keep saying they will send engineers out to homes next week, how can’t they see this a sky issue not our routers?! 🤔🤯
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Hi. Is there an issue with Sky Q, as our box is in standby and the Q is going round in blue?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jak Semark
(@jakthelad95) reported
@SkySports He got Cardiff relegated and managed Molde, take away sentiment how ******** does he get this job? Moyes, LVG and Jose all got the sack for far less and he's still in a job! Man United deserve to be where they are simply because they won't sack a manager that isn't good enough!
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Russ
(@rbsparrow) reported
@adeharding @SkyHelpTeam Mine says there’s an issue, but just says “sorry” no timeframe, no cause, no fix progress/status
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Russ
(@rbsparrow) reported
@SkyUK @OpenreachHelp internet down all day! Since 7am in the Redditch area! No information, no updates…. What’s going on, when will service be restored? #customercare #managingexpectations
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Libby Marie
(@jenzi1987) reported
@SkyHelpTeam any chance on some actual information on your internet issues? Down again in Newport yet your app says there are no issues. This is getting beyond a joke, you have customers paying for a useless service and they you keep us tied in to your ridiculous contracts.
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Mark Chatterley
(@TheRealMChats) reported
@SkyHelpTeam Internet down all day in the B97 area. Lost a full day of work which im@sure you won’t compensate and literally no update or eta….. what’s happening? 3rd outage in as many weeks!! Safe to say I won’t be renewing the contract.
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Antonia Fray
(@Antonia_Dobson) reported
@SkyHelpTeam This is my whole point there isn’t any update!!! Nothing to tell us what is going on!!! Communication is dreadful I’m now out of contract with sky broadband and have been look at other suppliers and today hasn’t helped with my thoughts of moving merely due to poor communication!
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Richard Lewis
(@Richard31526126) reported
@SkyHelpTeam Yes Matt. Same issues everyone else is having. Just looking to see if you could give any indication of when this is likely to be resolved. Paying decent money for sod all currently 👍
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Craig Rice
(@ricey183386) reported
@SkyUK any chance off some internet only been down 12 hours or so now cant use either of my sky Q mini box’s either!!!!!!
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Russ
(@rbsparrow) reported
@SkyHelpTeam Why can’t you just tell me/us what has happened and set our expectations for when it will be fixed. Seems like a pretty simple thing and will probably stop people calling, etc. You status page is rubbish and just says there is an issue with no info at all
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Alex Vitsileos 🇬🇷🦁
(@spartan888) reported
@SkyHelpTeam Yeah I can’t get onto that with my 4g for some reason. Apparently there’s a problem in my area will this be sorted soon ?