Sky Outage Report in Shepton Mallet, Somerset, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Shepton Mallet, Somerset, England
The most recent Sky outage reports came from the following cities: Wells, Winscombe and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Wells |
TV | |
| Winscombe |
Internet | |
| Frome |
TV | |
| Frome |
Internet | |
| Glastonbury |
Phone | |
| Somerton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
@SkyHelpTeam @Harry92951487 I don’t know where you are but I’m in SP postcode; we’ve been down for 2 days 🙄
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Claire Butler
(@Clairealou2) reported
from
Shepton Mallet, England
Don’t you just love it when first line tech support from your internet provider recomends the opposition #truestory #facepalm @SkyHelpTeam
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John Clift
(@johnclift2) reported
from
Peasedown Saint John, England
@SkyUK I’m struggling with the cost of my broadband & tv package yet I have no way if contacting Sky to obtain help with this difficult issue- i appreciate that mine are not the biggest problems at the moment but would still be grateful for help thanks
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
New @SkySports score app is bloody awful.
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
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Laura Lewis
(@lm_lewis) reported
from
Westbury-sub-Mendip, England
@SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!
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Rachael Perryman
(@PerrymanRachael) reported
from
Midsomer Norton, England
@SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!
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Mark Bevan
(@mbevan84) reported
from
Frome, England
Credit where credit is due. I was leaving @SkyUK two days ago and today - not only have they turned it round and retained a customer, they have also reduced my bill by 50%, for the same package!. Who ever I spoke to today was a credit to the company 👌👌
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George Thorner
(@G_Maverick97) reported
from
Paulton, England
@laura_woodsy never fails to impress 😍😍 #SkySports
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam To be fair, if I had a customer with your problems I would at least wish it. By wholesale customers in the good old days spring to mind.
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Paul
(@PaulThomasp12) reported
from
Paulton, England
@BristolCity @SkySports City lose referee crap (again)
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Mark Bevan
(@mbevan84) reported
from
Frome, England
@PropPersonnel @ThomasMaeLNH @SkyUK I spoke to them today and was sorted for me. Tried to get bill down obviously but settled for this. Fair play to them
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!
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Fran Bale
(@franbaleLUFC) reported
from
Midsomer Norton, England
@SkyHelpTeam sky internet is the biggest load of dog **** I have ever had the pleasure of owning! It doesn’t work half the time what am I paying for!!!!
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!
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gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
pretty much whole of Gillingham and Shaftesbury, Dorset have no internet with Sky. @SkyHelpTeam keep saying they will send engineers out to homes next week, how can’t they see this a sky issue not our routers?! 🤔🤯
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Robert CFC
(@AfcRoberto) reported
@Chels_HQ @SkySports Tuchel's post match press conference demonstrating the problem comes from him. All about clean-sheets and not making mistakes. The players are too scared to make mistakes, always choosing the safe option making us toothless up front. You have to take risks to score goals.
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Mr Jolly
(@paul_jolly2019) reported
@tovers98 The WORST I have ever heard on @SkySports
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matthew carroll
(@itsmattcarroll) reported
@SkyHelpTeam It’s a discount that occurs through your website as it says I can call your customer services?
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Nick Clarke
(@Red5NDC) reported
@SkyHelpTeam All, phone won't connect to any network even when I manually try to connect to one, there was no problem back in November, same phone and same place..
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JMF1498
(@JMF1498) reported
@SkyHelpTeam Hi is there any chance you can explain why my broadband keeps going down at the same time every night this week? That's without the quite frankly terrible connection most of the time.
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Sam
(@Samtoon15) reported
Worst 2 commentators for a football game ever! Both don’t have a clue what there on about! So depressing to listen to @SkySports @SkyFootball
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Debbie
(@armitagedebbie) reported
Who is this awful commentator on the Everton /Chelsea game #skysports
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Steve / AFB
(@SteveAFB) reported
@VialliChelseaFC @SkySports We ve only been waiting 25 years Only watch Sky with the sound down these days
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Nick Clarke
(@Red5NDC) reported
@SkyHelpTeam I've only got 1 sim, I've no idea what the other is, maybe that's the issue. Only 1 number ending in 694...
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Nick Clarke
(@Red5NDC) reported
@SkyHelpTeam Is there any way to re send network settings via whattapp or twitter as cannot receive settings sms...