Sky Outage Report in Shepton Mallet, Somerset, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Shepton Mallet, Somerset, England
The most recent Sky outage reports came from the following cities: Frome, Glastonbury, Gillingham, Radstock and Wincanton.
| City | Problem Type | Report Time |
|---|---|---|
 Frome |
Wi-fi | |
| Glastonbury |
TV | |
| Frome |
TV | |
| Gillingham |
Wi-fi | |
| Radstock |
TV | |
| Frome |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
-
John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
-
Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.
-
Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!
-
Laura Lewis
(@lm_lewis) reported
from
Westbury-sub-Mendip, England
@SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!
-
Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!
-
Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?
-
gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
@SkyHelpTeam @Harry92951487 I don’t know where you are but I’m in SP postcode; we’ve been down for 2 days 🙄
-
Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Hi. Is there an issue with Sky Q, as our box is in standby and the Q is going round in blue?
-
Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!
-
Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels
-
Fran Bale
(@franbaleLUFC) reported
from
Midsomer Norton, England
@SkyHelpTeam sky internet is the biggest load of dog **** I have ever had the pleasure of owning! It doesn’t work half the time what am I paying for!!!!
-
Paul
(@PaulThomasp12) reported
from
Paulton, England
@BristolCity @SkySports City lose referee crap (again)
-
nick phelps
(@nphelps001) reported
from
Wells, England
@SkyHelpTeam is there a broadband outage I the ba5 postcode?
-
Mark Bevan
(@mbevan84) reported
from
Frome, England
Credit where credit is due. I was leaving @SkyUK two days ago and today - not only have they turned it round and retained a customer, they have also reduced my bill by 50%, for the same package!. Who ever I spoke to today was a credit to the company 👌👌
-
John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam To be fair, if I had a customer with your problems I would at least wish it. By wholesale customers in the good old days spring to mind.
-
gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
pretty much whole of Gillingham and Shaftesbury, Dorset have no internet with Sky. @SkyHelpTeam keep saying they will send engineers out to homes next week, how can’t they see this a sky issue not our routers?! 🤔🤯
-
Mark Bevan
(@mbevan84) reported
from
Frome, England
@PropPersonnel @ThomasMaeLNH @SkyUK I spoke to them today and was sorted for me. Tried to get bill down obviously but settled for this. Fair play to them
-
Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
New @SkySports score app is bloody awful.
-
John Clift
(@johnclift2) reported
from
Peasedown Saint John, England
@SkyUK I’m struggling with the cost of my broadband & tv package yet I have no way if contacting Sky to obtain help with this difficult issue- i appreciate that mine are not the biggest problems at the moment but would still be grateful for help thanks
-
Rachael Perryman
(@PerrymanRachael) reported
from
Midsomer Norton, England
@SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Dean Woods
(@deanwoods1986) reported
@SkyHelpTeam why can the engineer come and take down my old dish, then tell me he can’t climb the ladder to install sky q as can’t secure the ladder, so then climbs the same ladder to fit the old one. We have problems with sky and said this is the way to fix it as no TV.
-
Fernie Bartram
(@F_L_Bartram123) reported
@beccaburton8 @SkyHelpTeam When we had this issue it was always to do with the main box that was causing the issues. We used to unplug that and turn it off as well as turning all minis off wait a while just turn the main one back on, make sure it connected to network and working then turn the minis on x
-
Stevie Gibb
(@thecityofgibb) reported
@Grime_mod @SkySports how crap were you before Fergie came along
-
Lola Podengo
(@LPodengo) reported
@MoustacheHis @SkySports Liverpool fans were telling us Fabinho was a top 3 CB in the league. They told us Thiago was twice the player Bruno is. Leicester have had huge injury problems this season with a much cheaper squad and are sitting above Liverpool.
-
Bex Kellett
(@RebeccaKellett) reported
@SkyHelpTeam This is the THIRD day off I’ve booked and I’m now currently waiting on hold AGAIN. @SkyUK it tells me to go online and then goes dead! I want to make a complaint
-
LADY JAY🇯🇲
(@jaymcgregor_) reported
What’s the point in paying for Sky Broadband, when I’m constantly having to hotspot my phone? 😡 If there’s not an outage in my area, the speed is slow, or the network has a bad quality I’VE HAD ENOUGH 😤 @SkyUK #skybroadband #worstinternetever #poorquality
-
Max_93-27
(@MaxiBillionx23x) reported
@SkySports Calm down ffs.
-
hannah elizabeth
(@hannahshipperb2) reported
@SkyHelpTeam No because even he said he didn't understand what has been done and didn't know how to fix it
-
Josephine Heath
(@joheath_) reported
@SkyHelpTeam why is the online chat not working? I tried last night and again today but not getting any response. I need to sort a new phone contract, thanks.
-
Jenna Gregory
(@Jennarr18) reported
from
Oldham, England
@SkyHelpTeam trying to message you about an issue with my internet and it just keeps saying ‘press the button below about your issue’ but there are no buttons. Also tried calling you yesterday but the wait time was 45 minutes!!