Sky Outage Report in Shepton Mallet, Somerset, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Shepton Mallet, Somerset, England
The most recent Sky outage reports came from the following cities: Wells, Frome, Glastonbury, Gillingham and Radstock.
| City | Problem Type | Report Time |
|---|---|---|
 Wells |
Internet | |
| Frome |
Wi-fi | |
| Glastonbury |
TV | |
| Frome |
TV | |
| Gillingham |
Wi-fi | |
| Radstock |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Hi. Is there an issue with Sky Q, as our box is in standby and the Q is going round in blue?
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
New @SkySports score app is bloody awful.
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Mark Bevan
(@mbevan84) reported
from
Frome, England
Credit where credit is due. I was leaving @SkyUK two days ago and today - not only have they turned it round and retained a customer, they have also reduced my bill by 50%, for the same package!. Who ever I spoke to today was a credit to the company 👌👌
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Fran Bale
(@franbaleLUFC) reported
from
Midsomer Norton, England
@SkyHelpTeam sky internet is the biggest load of dog **** I have ever had the pleasure of owning! It doesn’t work half the time what am I paying for!!!!
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
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John Clift
(@johnclift2) reported
from
Peasedown Saint John, England
@SkyUK I’m struggling with the cost of my broadband & tv package yet I have no way if contacting Sky to obtain help with this difficult issue- i appreciate that mine are not the biggest problems at the moment but would still be grateful for help thanks
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Laura Lewis
(@lm_lewis) reported
from
Westbury-sub-Mendip, England
@SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam To be fair, if I had a customer with your problems I would at least wish it. By wholesale customers in the good old days spring to mind.
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Rachael Perryman
(@PerrymanRachael) reported
from
Midsomer Norton, England
@SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!
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gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
@SkyHelpTeam @Harry92951487 I don’t know where you are but I’m in SP postcode; we’ve been down for 2 days 🙄
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?
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Paul
(@PaulThomasp12) reported
from
Paulton, England
@BristolCity @SkySports City lose referee crap (again)
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels
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Mark Bevan
(@mbevan84) reported
from
Frome, England
@PropPersonnel @ThomasMaeLNH @SkyUK I spoke to them today and was sorted for me. Tried to get bill down obviously but settled for this. Fair play to them
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nick phelps
(@nphelps001) reported
from
Wells, England
@SkyHelpTeam is there a broadband outage I the ba5 postcode?
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gemma lauren
(@gemlforshaw) reported
from
Gillingham, England
pretty much whole of Gillingham and Shaftesbury, Dorset have no internet with Sky. @SkyHelpTeam keep saying they will send engineers out to homes next week, how can’t they see this a sky issue not our routers?! 🤔🤯
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tiffany Gee
(@TiffanyLeroux10) reported
@profpopcorn @SkyUK Same here,customer since 1989, even before it became BskyB
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the foylehiller 🇵🇸🇮🇪ynwa
(@didelfcdazy) reported
@SkyHelpTeam Just sort yer crap and stop ripping people off
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@SkyHelpTeam That it would still be affected by the trees. Currently the line of sight in its current location hits the very centre / bulk of the tree. The location I suggested I think at worst would clip some lower branches. I think if mounted low enough it would not hit the tree at all.
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Jamie Evans
(@keyfordtri) reported
@SkyHelpTeam Yes done all of that so many times. Service just not fit for what is advertised! Waiting for end of contract to try else where! Had enough!
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .
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Abdulkabir Ajibola@bode4sure81@gmail.com
(@Bode4sure81gma1) reported
@DANTHEMAGPIE @SkySports Bro! Now that you are communicating with me did you come to where I'm? The answer is NO but yet we're still having a conversation.Perhaps, I'm not promoting any act of indiscipline and I will never but wat I'm trying to pass across is that why must players take a kneel to pass...
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MarkBaldwinuk73
(@markgooner73uk) reported
@SkyHelpTeam shocking connectivity between my boxes, missed more of the football than I have seen today. Not bad for £130 a month.......
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R.M
(@mrsteadyhands) reported
@SkySports **** boring game
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#FBPE 🔶 WhoDoUCareAbout?
(@LearnGreekLang) reported
@SkyUK Please fix skygo
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LeCol
(@LeeCole20114602) reported
@SkyHelpTeam Are there technical issues going on in the KT8 area?