Sky

Sky Outage Report in Shepton Mallet, Somerset, England

Some problems detected

Users are reporting problems related to: tv, internet and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepton Mallet, Somerset, England 06/04/2025 14:25

June 04: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (48%)

    TV (48%)

  2. Internet (34%)

    Internet (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepton Mallet, Somerset, England

The most recent Sky outage reports came from the following cities: Radstock, Winscombe, Bruton, Wells, Frome, Axbridge, Glastonbury and Wincanton.

Loading map, please wait...
City Problem Type Report Time
United KingdomRadstock Internet
United KingdomWinscombe TV
United KingdomBruton TV
United KingdomWells TV
United KingdomFrome Internet
United KingdomWells TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

  • Clairealou2 Claire Butler (@Clairealou2) reported from Shepton Mallet, England

    Don’t you just love it when first line tech support from your internet provider recomends the opposition #truestory #facepalm @SkyHelpTeam

  • BennyCane Ben Cane (@BennyCane) reported from Wells, England

    @SkyHelpTeam Hi- it seems it was a local issue across this part of town not Sky. Been back on 15 mins 👍🏼

  • PaulThomasp12 Paul (@PaulThomasp12) reported from Paulton, England

    @BristolCity @SkySports City lose referee crap (again)

  • fieldmouse78 Mousetastic! (@fieldmouse78) reported from Holcombe, England

    New @SkySports score app is bloody awful.

  • blues525 GaryC (@blues525) reported from Somerton, England

    @SkyUK After a quite frankly disgusting consumer service phone call with Roberta,My tv,Broadband and calls will be cancelled from tomorrow,Absolutely vile

  • lm_lewis Laura Lewis (@lm_lewis) reported from Westbury-sub-Mendip, England

    @SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    @PropPersonnel @ThomasMaeLNH @SkyUK I spoke to them today and was sorted for me. Tried to get bill down obviously but settled for this. Fair play to them

  • Sam19Jenkins Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England

    @SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!

  • PerrymanRachael Rachael Perryman (@PerrymanRachael) reported from Midsomer Norton, England

    @SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!

  • gemlforshaw gemma lauren (@gemlforshaw) reported from Gillingham, England

    pretty much whole of Gillingham and Shaftesbury, Dorset have no internet with Sky. @SkyHelpTeam keep saying they will send engineers out to homes next week, how can’t they see this a sky issue not our routers?! 🤔🤯

  • Sam19Jenkins Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England

    @SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!

  • G_Maverick97 George Thorner (@G_Maverick97) reported from Paulton, England

    @laura_woodsy never fails to impress 😍😍 #SkySports

  • fieldmouse78 Mousetastic! (@fieldmouse78) reported from Holcombe, England

    Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.

  • lauzksmith Mark Smudger Smith (@lauzksmith) reported from Timsbury, England

    @SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?

  • fieldmouse78 Mousetastic! (@fieldmouse78) reported from Holcombe, England

    Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels

  • gemlforshaw gemma lauren (@gemlforshaw) reported from Gillingham, England

    @SkyHelpTeam @Harry92951487 I don’t know where you are but I’m in SP postcode; we’ve been down for 2 days 🙄

  • Sam19Jenkins Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England

    @SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam To be fair, if I had a customer with your problems I would at least wish it. By wholesale customers in the good old days spring to mind.

  • johnclift2 John Clift (@johnclift2) reported from Peasedown Saint John, England

    @SkyUK I’m struggling with the cost of my broadband & tv package yet I have no way if contacting Sky to obtain help with this difficult issue- i appreciate that mine are not the biggest problems at the moment but would still be grateful for help thanks

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • littleaidenjim Jim Auld (@littleaidenjim) reported from Kilcreggan, Scotland

    Dreadful customer service from @skyuk @skyhelpteam. A loyal customer of sky for 14 years I think the time has come to cancel and go to freesat or freeview

  • craigross1812 craig ross (@craigross1812) reported from Exmouth, England

    @SkyUK just got off the phone with your broadband customer service. I can’t believe how unhelpful they was. I would rather pay the fee to cancel than stay with you. Absolute disgrace.

  • ChrisAgar_ Chris Agar (@ChrisAgar_) reported from Clapham, England

    So I ring @SkyUK on their Customer care line 03337591018 at 12.55 today and after the usual computer generated questions to identify I wanted 2 speak with someone about broadband recorded message stating that dept only open 8.30am to 9pm 7 days a week ! So I guess today is day 8

  • dimchurch JimmyD 🙋‍♂️ (@dimchurch) reported from Worcestershire, England

    It must be Manu Chelsea first on @SkySports have I missed something @geordiepolyglot very poor #skysports

  • mastermc0 Grant (@mastermc0) reported from Edinburgh, Scotland

    Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!

  • kellybaby3 Kelly McGeachy (@kellybaby3) reported from Alexandria, Scotland

    @SkyUK wtf can’t sign into my Sky app saying can’t log in the now and have no WiFi so much use being the best broadband good one don’t help me when working from working home today.! Raging @SkyHelpTeam

  • carlharlott carl harlott (@carlharlott) reported from Ipswich District, England

    @SkyUK is your Internet down can't even access service status check. Ipswich UK ip3 area

  • jeannysseT Jeannysse (@jeannysseT) reported from Northamptonshire, England

    has something happened to the internet. our sky network has stopped all day @SkyUK

  • Diamondzgirl ♥Dime❤️ (@Diamondzgirl) reported from Dunvant, Wales

    @Gerraint @VanGough4 @SkySports @SkySportsRugby #Vodafone are by far the worst!!!

  • xd44uk Rachel 48 (@xd44uk) reported from Corby, England

    @SkyHelpTeam Thanks for being out of service for nearly 24 hours what compensation will we ree