Sky Outage Report in Harrogate, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Harrogate, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Harrogate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harrogate, North Yorkshire, England
The most recent Sky outage reports came from the following cities: Leeds, Knaresborough and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Knaresborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Harrogate, England
Latest outage, problems and issue reports in Harrogate and nearby locations:
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Stewart
(@StewForsyth) reported
from
Leeds, England
@OpenreachHelp @SkyHelpTeam So I'm sorry David, but I've heard all this before and nothing happens. There are engineers ever present on our estate, allegedly fixing faults - please ask them to look at and fix the biggest fault of the lot, our line to the exchange.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam The only way that can happen is if Openreach come out and do something. Their attitude appears to be that it isn't their fault and they've refused to take any responsibility since. We've tried everything to get our network improved but we're getting nowhere.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam I think this has been with your own complaints department (not that it was a complaint against Sky, it's not your fault, just that they could talk to Openreach), but even they couldn't get anywhere.
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Richard Gear
(@prysds) reported
from
Leeds, England
@SkySports why ******** has this **** been banging on about ******* Liverpool for 45 mins - it’s leeds vs palace.
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GervaseWebb
(@GervaseWebb) reported
from
Leeds, England
@SkyHelpTeam @TehPipp Poor you. Trying to communicate with Sky at the moment. Absolutely hopeless. Teacher trying to teach a class remotely with no internet. Brilliant work, Sky!
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam I'm not doing this just for my flat - it's for every flat on our estate. They cut all of us off and reduced all of our speeds. And they could do the same tomorrow if they wanted, as they have full control of the network. It's just hopeless.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@OpenreachHelp @SkyHelpTeam .. nothing happened, as there's no interest within Openreach to fix the issue. Possibly because it means admitting the line speed dropped because of work your engineers did to install fibre to the area (but not to the majority of properties or any flats on our estate).
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam Hopefully! Like I've said before, it's not Sky's fault as they can't do anything on the network. It's not right that I'm having to raise a complaint about a completely separate company with yourselves, as that company won't take any responsibility for what they've done.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam I've spoken to yourselves a number of times, and we've came to the same conclusion each time that it's to do with Openreach's network and the work they did in September 2018. The last direct messages sent between yourselves and I was the 28th August 2020.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam I've done all of that I'm afraid and had Sky engineers out. This issue is unfortunately bigger than that and relates to the network in our area. Openreach arrived in 2018 to upgrade us all to fibre, but instead added a couple of houses to fibre, ignored the flats and reduced..
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam Hi, I was just wondering if your tech team made any progress with Openreach regarding improvements to the existing copper line on our estate? @OpenreachHelp are taking no responsibility (as usual...), but it's their network that's causing the slow speeds.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam @OpenreachHelp @WeAreOpenreach .. network in 2018. Using the internet or any services (like Sky Catch Up!) are almost impossible as our speeds are so slow. I do appreciate it's not Sky's fault (its Openreach's), but we really need your help to push them to do something while we wait on fibre.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@OpenreachHelp @SkyHelpTeam I appreciate it must be embarrassing that your teams have caused such disruption to an estate, but it is your issue to rectify. If it was up to Sky, the issue would have been sorted within days along - unfortunately, its not and we have to go through Openreach.
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Daniel Heath
(@DanielHeath24) reported
from
Leeds, England
@csmithy1 @SkySports Wtf, he actually moved his hand to the ball.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@OpenreachHelp @SkyHelpTeam .. has dropped as a result of Openreach's work (they've been out twice in fact). I then had an Openreach engineer out - he also confirmed the line speed was so slow because the line length was ridiculously long for no reason. After that..
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Stewart
(@StewForsyth) reported
from
Leeds, England
@OpenreachHelp Sky @SkyHelpTeam will be able to confirm we've tried this multiple times. It's been escalated to your high level complaints team, but still Openreach won't do anything about the issue. We have no other options in this area - the only network available belongs to Openreach.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam There's no point in another Sky engineer coming out as everything is the same as the past two times they did. It's all on Openreach, and they're just not interested in fixing the network for any of us on our estate.
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Iain McDonell
(@ilkleyIain) reported
from
Ilkley, England
@SkyHelpTeam We have been talking to one of your “customer service” colleagues who doesn’t seem to bothered we can’t get the wireless to work & that it’s a free service and tough we now have cables running across our lounge. We have asked to speak to a manager & are now sitting here “on hold”
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam It's the exact same story with fibre to the flats on the estate - they either ignore us, or come up with another excuse as to why they have to delay doing anything about it and then ignore us again. All while they're here every day connecting up houses and fixing their network.
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MrPrice
(@mart0777) reported
from
Leeds, England
@simonfromharlow Well said it's absolutely sh•te. If you call to complain or for tech support they keep waiting for 30 minutes then run through diagnostics that don't work. @skytv @SkyUK point blank refuse to send someone out. I'm changing supplier as soon as my contract runs out.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Abbott
(@JoeAbbott1989) reported
@SkyHelpTeam My neighbour has got through to BT who have informed him there is a major outage and no date for it to be fixed yet, sothey are sending him a 4G hub as a stand in until it’s fixed. Can sky do the same for us?
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Karl
(@kdpatton84) reported
This ref is horrendous @EFL @Boro as bad as I have seen @SkySports
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Jon Williamson
(@williamson_jon) reported
@SkyHelpTeam why is it that my internet gets better when I carry out a speed check but then drops when I don’t have the check open? You have major issues with this internet service. It needs to be resolved
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Dr Robert Neville
(@the_omega_man_1) reported
@SkyHelpTeam see you’re sticking my subs up again..been with you 30 years & never get any offers,sick of having to haggle every 18 months to get your ridiculous prices down..how can you justify pushing prices up when people are struggling? #skytv
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david taylor
(@davidtaylor57) reported
@Gavinquinn4 @SkyHelpTeam no problem
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Ethan Phillips
(@Eth_Phillips1) reported
@galaxyssimplest @SkyHelpTeam Ours has also been down for 48 hours in Gravesend…just keep getting told it’s being looked into. Now having to travel up to the office just to get wifi😕
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April may
(@b4myt1me) reported
@bt_uk @SkyHelpTeam can you please offer an estimated timeframe for internet connection being restored at NR270QA please, the whole street is down
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mark sweeney
(@sweens13) reported
@SkySports *************** with there poor showing of premier league football these days,we should be able to view every EPL game live and not have to hunt for crappy streams.
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Mark Gibson as Poundbury gas
(@MarkGib45193404) reported
@SkyHelpTeam #skyglass absolute waste of money. Having so many issues with it, not a happy camper.
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Mark Lambourne
(@mlambourne) reported
@SkyHelpTeam hi, our broadband had gone down several times this evening in OX4, any idea why?