Sky Outage Report in Otley, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Otley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Otley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Sky
Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Otley, City and Borough of Leeds, England
The most recent Sky outage reports came from the following cities: Leeds, Bradford, Keighley, Harrogate and Pudsey.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
TV | |
| Bradford |
Internet | |
| Keighley |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Otley, England
Latest outage, problems and issue reports in Otley and nearby locations:
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam There's no point in another Sky engineer coming out as everything is the same as the past two times they did. It's all on Openreach, and they're just not interested in fixing the network for any of us on our estate.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@OpenreachHelp @SkyHelpTeam .. has dropped as a result of Openreach's work (they've been out twice in fact). I then had an Openreach engineer out - he also confirmed the line speed was so slow because the line length was ridiculously long for no reason. After that..
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam It's the exact same story with fibre to the flats on the estate - they either ignore us, or come up with another excuse as to why they have to delay doing anything about it and then ignore us again. All while they're here every day connecting up houses and fixing their network.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam Hi, I was just wondering if your tech team made any progress with Openreach regarding improvements to the existing copper line on our estate? @OpenreachHelp are taking no responsibility (as usual...), but it's their network that's causing the slow speeds.
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Char
(@CTymon) reported
from
Leeds, England
@SkyHelpTeam Hi, I’m having trouble with SMS messages on my iPhone 12. They’re sending x3 but telling me they’re not delivered. I’ve tried online help guides and calling but can’t get through. Can you help please?
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam I'm not doing this just for my flat - it's for every flat on our estate. They cut all of us off and reduced all of our speeds. And they could do the same tomorrow if they wanted, as they have full control of the network. It's just hopeless.
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The Custardonian
(@dickiewood) reported
from
Bradford, England
@SkyHelpTeam no internet. Seems to be fairly widespread across the uk per 'is the service down' site. What's happening? I have stuff to do. Ta.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@OpenreachHelp @SkyHelpTeam So I'm sorry David, but I've heard all this before and nothing happens. There are engineers ever present on our estate, allegedly fixing faults - please ask them to look at and fix the biggest fault of the lot, our line to the exchange.
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The Custardonian
(@dickiewood) reported
from
Bradford, England
@SkyHelpTeam I followed the thread on the issue I have. It tested the connections and told me everything was fine. Even though I have 2 tablets that were fine yesterday but will not connect today. There was no number provided that I could see. Are you having lots of problems today?
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David Fox
(@DavidFox42) reported
from
Guiseley, England
@SkyHelpTeam Thanks. But all the self help says if you have adverse weather you may have to wait for it to pass, we do have bad weather just wanted to know if it is a local problem to my area.
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David Fox
(@DavidFox42) reported
from
Guiseley, England
@SkyHelpTeam hi no sat signal all day on my Q just on demand, is it just down to the weather, I tried restarting and the usual stuff.
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Richard Gear
(@prysds) reported
from
Leeds, England
@SkySports why ******** has this **** been banging on about ******* Liverpool for 45 mins - it’s leeds vs palace.
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MrPrice
(@mart0777) reported
from
Leeds, England
@simonfromharlow Well said it's absolutely sh•te. If you call to complain or for tech support they keep waiting for 30 minutes then run through diagnostics that don't work. @skytv @SkyUK point blank refuse to send someone out. I'm changing supplier as soon as my contract runs out.
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GervaseWebb
(@GervaseWebb) reported
from
Leeds, England
@SkyHelpTeam @TehPipp Poor you. Trying to communicate with Sky at the moment. Absolutely hopeless. Teacher trying to teach a class remotely with no internet. Brilliant work, Sky!
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Stewart
(@StewForsyth) reported
from
Leeds, England
@OpenreachHelp @SkyHelpTeam .. nothing happened, as there's no interest within Openreach to fix the issue. Possibly because it means admitting the line speed dropped because of work your engineers did to install fibre to the area (but not to the majority of properties or any flats on our estate).
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam I've spoken to yourselves a number of times, and we've came to the same conclusion each time that it's to do with Openreach's network and the work they did in September 2018. The last direct messages sent between yourselves and I was the 28th August 2020.
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The Custardonian
(@dickiewood) reported
from
Bradford, England
@SkyHelpTeam Thank you. I've spoken to a chap at your end. There was a problem with the router which has now hopefully been resolved.
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Daniel Heath
(@DanielHeath24) reported
from
Leeds, England
@csmithy1 @SkySports Wtf, he actually moved his hand to the ball.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@OpenreachHelp Sky @SkyHelpTeam will be able to confirm we've tried this multiple times. It's been escalated to your high level complaints team, but still Openreach won't do anything about the issue. We have no other options in this area - the only network available belongs to Openreach.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@OpenreachHelp @SkyHelpTeam I appreciate it must be embarrassing that your teams have caused such disruption to an estate, but it is your issue to rectify. If it was up to Sky, the issue would have been sorted within days along - unfortunately, its not and we have to go through Openreach.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Vidisha Joshi
(@VidishaJoshi1) reported
@SkyHelpTeam 3wk outage due to be fixed by today. Called customer services (they were very nice and helpful) was told your system says it’s fixed but still no internet! Can I please have an update on when this will be resolved.
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Greg Freeman
(@gregdfreeman6) reported
Not usually one to flag ‘words’, but I reckon it’s awful punditry from Phil Clarke to describe any professional team as ‘cheats’ on multiple occasions, live on @SkySportsRL @SkySports. @Saints1890’s discipline has been poor recently, but not systemically.
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Ashley
(@zimbizee) reported
@SkyHelpTeam Such a shame that after 20+ years of being with sky we had to cancel due to the price and the advisor couldn't care less - didn't even try to keep our custom.
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Caroline Marsh
(@Caroline_m26) reported
@SkyHelpTeam why have I had no internet for over 13 hours now and yet your system says no issues in the area.
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Wayne Smith
(@WayneSmithUK71) reported
I called @SkyHelpTeam two weeks ago about the increase in my phone/broadband bill midway through my contract (which infuriates me) someone was scheduled to call last Friday with an update but didn't. I'm eligible for a social tariff but this has never been offered. #BBCBreakfast
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Sid the Whistle
(@SIDtheWHISTLE) reported
@NamsikuM @SkyKaveh @SkySports They have to sell. They can't afford the debt or the upkeep. Utd are only worth £2B on the actual market, and it will cost that to fix Old Trafford and Carrington.
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Mick Harkin
(@MickHarkin11) reported
@SkyHelpTeam nearly two weeks and still no access to accessory store diabolical non service
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Mandy Gibson
(@HerGibs) reported
@SkyHelpTeam come on!!!! This is the 5th time I'm contacting you to sort out a refund from 2 months ago... your service isn't appalling, it's non-existent
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Chloe Mason
(@missmason85) reported
@SkyHelpTeam Hi. I need to pay my invoice. Can someone help? Says tech difficulties on App. Can't seem to get hold of anyone on the phone.
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Stuart Nisted
(@NistedStuart) reported
@SkyHelpTeam Thanks again for answering Ross. I think you missed my question about working over the weekend? Also, an automated response isn’t confirmation that the issue is being looked at. That’s just coded into the website. Is there a way to confirm if this is actually being looked at?