Sky Outage in Otley, City and Borough of Leeds, England

@SkyHelpTeam where do I stand on my Broadband package. I am not getting the guaranteed speeds. You gave me the option to cancel but time limited me to 30 days. Now I cannot get hold of anybody on phone, email or chat to discuss this. Other providers promising better speeds.

@SkyHelpTeam I’ve done all those steps. It just keeps referring me to the forum which is full of people with the same issue but no solution.

@SkyHelpTeam I get a blue screen saying something like the channel is unavailable due to a connectivity issue

@SkyHelpTeam Hi. We purchased Frozen 2 when it came out and downloaded it to our Sky box. We've just went to play it and it doesn't work. It goes to a blue screen, but nothing happens. It's a bit disappointing as we now don't have the HD version we paid for to watch.

@___hm_xo @thundercat_mb @SkyHelpTeam Ok so basically the BT lines have to be shared between companies so even though your neighbours have it you may not cos the lines are maxed out it’s really stupid tbh

@SkySports The Premier League will not declare the season null and void because then Sky & BT would sue them for a refund of around £4.6 Billion investment it made so financially it wouldn't make sense to cancel the season.Every place in the Premier League is worth millions to the clubs.

@SkyHelpTeam is anything being done to resolve the issues with using @Spotify via #skyq with it crashing and giving you a black screen plenty of threads on forums but no answers

@SkyUK Mason is very upset that our Broadband has been down all day- no access to #onlinelearning or @YouTube videos.

@Forest19771 @TC38534491 @SkySports NHS staff aren’t getting tested, that doesn’t mean they’re not available. That’s another topic. If the clubs want it to happen, then clubs will have to strip back & it will be essential staff only. The number of games to be played in the timescale is the least of the issues

@SkySports Sky tv is shit!

@SkyHelpTeam We cant get through to anyone. The home broadband is down and my wife is a civil servent, recognised as key worker and she is working from home. Secondly you have changed our monthly charge without any notice. I cant get in touch with anyone to ratify this.

@SkySports Phillips is hands down better than all. Those midfielders listed there

@SkyHelpTeam my engineer was due between 8-1 to fit a new SkyQ box as out Sky+ box broken. I've rung helpdesk who say they are still coming. I'm a supermarket worker so difficult getting time off

@SkyHelpTeam @crossfade1 Just pause everyone's sports on mass why this long drawn out process where no one can do it! If I for one do not get access to pause today I will cancel the whole package forever. #AllCancelSkyTotal

@FredgoldMartin @SkyHelpTeam @hunny2908 So one part of business is say. I charge the other is “copying and pasting” how do I cancel everything @SkyUK I’ll come back maybe when you have some content to watch.

@SkyHelpTeam feeling really let down by sky. Ordered the watch for my daughters 10th birthday. The battery life is terrible drains straight away. Now I will have the hassle of sorting this out and she has only had it since Monday!

@SkyHelpTeam it’s a shame you can’t help a loyal customer that’s been with you for 15 years now! With a deal your WiFi speed is awful and no tv package

I actually hate SkyQ worst upgrade ever. Can’t set reminders, doesn’t show when recording, keeps buffering and losing signal 🤯🤯🤯 @SkyHelpTeam @SkyUK @skytv

Omg @SkyHelpTeam please please sort out my internet problems once and for all. I can’t take anymore and will have to change providers if I can’t get a decent, stable connection soon. It’s driving me crazy. Please help.

@SkyHelpTeam it just constantly says there has been a problem finding your sky q box on this network

@SkyHelpTeam after all the Hype of launching two new @skytv channels #skynature & #skydocumentaries today.. They appear on channel slots 277 & 279 respectively on @virginmedia , miles down the tv listings after VM moved 7 channels earlier this week. #DampSquid

WALLAHI **** U @SkyUK MAN SAID U CUT MY WIFI AT THIS HOURS SYM

@SkyHelpTeam I have been having the same issue the only way I have managed to get it up and running again is by holding the black botton at the back of the skyhub box until it turns red after that you should have the 3 green light back on

@SkyHelpTeam I have been having the same issue the only way I have managed to get it up and running again is by holding the black botton at the back of the box until it turns red and when all 3 light on its back working again

@SkyUK I will be calling in the morning to cancel my subscription as I do not want to continue paying money to a company at the head of the #ScumMedia

@SkyUK **** you and your dumb Internet

@SkyUK I keep having problems with my WiFi being connected but nothing is loading, I’ve reset the internet box plenty of times, even at the best of times I’m never getting the connection speeds we were told we’d get, absolute bag of shite would not recommend to anyone

@SkyUK I think all customers should cancel direct debit to sky the might reply

I don’t know if it’s the @GameBattles servers or @SkyUK connection BUT THEY ARE BOTH AWFUL. MY MATES GET INTO THE GAME BEFORE ME!!!

@SkySports If you trying to hide how poor the club have been this season and trying to get away with relegation