Sky Outage in Cowdenbeath, Fife, Scotland

@SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!

@DazzHulsee @SkyHelpTeam Don't have many issues to be fair - glad this one was only a couple of hours downtime as was most concerned about PPV this afternoon!

.@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.

@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!

@SkySports @ScotlandSky very disappointing uz never handed this show over to the comedy channel #CELHIB

@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two

@SkySports UK on lockdown and scum one nil up in the first 3 mins. terrible terrible start to the year 😣😣

@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.

@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.

@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.

@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon

Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam

@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?

@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days

Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account

@SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?

@SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?

@SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.

@SkyHelpTeam Have a look over all of social media, its affecting a lot of people... picture is constantly pixilated. Pretty poor that you're department are not aware of the issues...

@SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?

@SkyHelpTeam I’m having trouble with my skyQ box. The fan is constantly on, never rests. It’s not enclosed or any other such problems.

Dear @SkyUK why is it impossible to talk to a human being about poor internet connection? I am a NHS key worker on the vaccination programme and your inability to provide stable broadband is a disgrace. Your inability to provide customer service is worse

@SkyUK Wondered why I don’t watch this crap now I know!!!🤬🤬🤬

@skytv @SkyHelpTeam @AndraDayMusic More asinine woke ****

@SkyHelpTeam let’s hope you hurry and fix my signal today, 3 days with no live tv and i want to watch the #HarryandMeghanonOprah tonight

@KeeperSteve @SkySports City last season wasn't as bad as you this season, you keep losing and drawing to like EVERY TEAM

@SkySports If you really want to support women's sports, start highlighting the fact that men who identify as women are now oppressing biological women in women's sports by competing against them even though they're biologically men.

@KennaughMark @SkySports Mate, shut up. You're just talking **** now

@SkySports What a terrible advert for the PL that is.

@SkyUK I need info on this sky buddy app as I want to add it to my subscription but nothing on the website and can't get through on the phone? #help