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Sky Outage Report in Chewton Mendip, Somerset, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Chewton Mendip, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chewton Mendip, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Chewton Mendip, England

The most recent Sky outage reports came from the following cities: Bath, and Wells.

CityProblem TypeReport Time
Bath Phone 6 days ago
Bath Phone 7 days ago
Bath TV 16 days ago
Bath Internet 22 days ago
Bath Phone 24 days ago
Wells Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chewton Mendip, England

Latest outage, problems and issue reports in Chewton Mendip and nearby locations:

  • KeithBurchell
    Keith Burchell (@KeithBurchell) reported from Saltford, England

    @SkyHelpTeam Yes I have tried this. I get a silly message to say “ooops” tests are not working. What an appalling service you provide. If you can’t improve, I am going back to Virgin.

  • NailseaCookie
    cookie (@NailseaCookie) reported from Nailsea, England

    @soie_c @SkyHelpTeam So frustrating isn't it , @SkyHelpTeam and the online help have been no use what so ever

  • Sam19Jenkins
    Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England

    @SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!

  • Sam19Jenkins
    Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England

    @SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!

  • lauzksmith
    Mark Smudger Smith (@lauzksmith) reported from Timsbury, England

    @SkyHelpTeam Hi. Is there an issue with Sky Q, as our box is in standby and the Q is going round in blue?

  • franbaleLUFC
    Fran Bale (@franbaleLUFC) reported from Midsomer Norton, England

    @SkyHelpTeam sky internet is the biggest load of dog **** I have ever had the pleasure of owning! It doesn’t work half the time what am I paying for!!!!

  • mbevan84
    Mark Bevan (@mbevan84) reported from Frome, England

    Credit where credit is due. I was leaving @SkyUK two days ago and today - not only have they turned it round and retained a customer, they have also reduced my bill by 50%, for the same package!. Who ever I spoke to today was a credit to the company 👌👌

  • lm_lewis
    Laura Lewis (@lm_lewis) reported from Westbury-sub-Mendip, England

    @SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!

  • lauzksmith
    Mark Smudger Smith (@lauzksmith) reported from Timsbury, England

    @SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?

  • Sam19Jenkins
    Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England

    @SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!

  • amooreict
    Antony Moore (@amooreict) reported from Bathford, England

    @SkyHelpTeam over an hour on help chat and my queries are still not sorted. Given 2 phone numbers to call - which also say cant help me.

  • david_navigator
    David Rose (@david_navigator) reported from Bathford, England

    @SkySportsPL @SkySports All the good @MarcusRashford has done in promoting how footballers can help society is negated by these idiots who spit and hug during the current crisis. They're supposed to be role models !!

  • fieldmouse78
    Mousetastic! (@fieldmouse78) reported from Holcombe, England

    New @SkySports score app is bloody awful.

  • fieldmouse78
    Mousetastic! (@fieldmouse78) reported from Holcombe, England

    Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.

  • nphelps001
    nick phelps (@nphelps001) reported from Wells, England

    @SkyHelpTeam is there a broadband outage I the ba5 postcode?

  • david_navigator
    David Rose (@david_navigator) reported from Bathford, England

    @SkyHelpTeam Ok. But not sure how far we'll get. I'm assisting a home user trying to connect to a corporate network so there's a delay between questions.

  • timsefton
    Tim Sefton (@timsefton) reported from Bathford, England

    @SkyHelpTeam can you contact me please about my Sky Q box not powering on. Have to say that in response to call centre messages re Covid I’ve tried to use the My Sky app and website and both very poor on this issue. No option for live chat with advisers either?

  • PerrymanRachael
    Rachael Perryman (@PerrymanRachael) reported from Midsomer Norton, England

    @SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!

  • fieldmouse78
    Mousetastic! (@fieldmouse78) reported from Holcombe, England

    Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels

  • KeithBurchell
    Keith Burchell (@KeithBurchell) reported from Saltford, England

    @SkyHelpTeam This could be helpful but I cannot get access because my crappy Sky WiFi is down again. It’s been down all day. How do people work from home with Sky?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • max34037901
    🧛🏾 (@max34037901) reported

    @SkyHelpTeam I’m starting to get very annoyed with your poor services. In the past 12 hours, my internet has disconnected and reconnected over 16 times. We recently had an engineer come over and fixed the wires as they were apparently “rusting”. This is causing real concern.

  • Samanthasmall72
    Samantha Small 💙 (@Samanthasmall72) reported

    @SkyHelpTeam thoroughly fed up & frustrated with the continued poor broadband, drops in connection & difficulty in watching the mini boxes around our house. Nothing seems to help & the call centres offer pretty much useless support.

  • RussPavey
    Russ (@RussPavey) reported

    @SkyHelpTeam Honestly don’t know what’s going on with Sky lately, can’t watch The Last of Us so annoying. Your service standards are shocking lately! Wonder if HBO know they have gone with a platform that can’t deliver, maybe they should have released with Prime.

  • RyAnJoRdAnClAr4
    Ryan Jordan Clark (@RyAnJoRdAnClAr4) reported

    @SkyUK fix your internet. 🖕

  • GavinStuart15
    Gavin Stuart (@GavinStuart15) reported

    @SkyHelpTeam Just before Christmas we booked an engineer, took day off then about an hour before he was due we got a text saying " we have cancelled your engineer for you" like we asked!!! 40 minutes to get through then another 1week wait. Brilliant service as always 🤬🤬🤬

  • TheComedy_Mike
    Mike Cox (@TheComedy_Mike) reported

    @MyUnitedView @premierleague @SkySports I don't think they've even got the bollocks to do that. Transfer ban maybe but they'll give it a future date allowing them to ***** another **** tonne of oil cash on players in the next window to cover.

  • Charl92166490
    Charl (@Charl92166490) reported

    @SkyHelpTeam I've had no Internet or phone since 11am, my neighbour has same problem, when will this be sorted?

  • peter_njo
    Peter Njoroge (@peter_njo) reported

    @IrriHub This is not an issue...broadcast rights in this region belong to Supersport and not Skysports

  • Mike_GB_
    Grumpysaurus ™ © (@Mike_GB_) reported

    @SkyHelpTeam is there an issue in the Raynes Park area, I have no internet.

  • FplFaiz
    Faiz (@FplFaiz) reported

    @BillyMeredithMU @SkySports The Weghorst one was her attempt at humour. Awful.