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Sky Outage Report in Chewton Mendip, Somerset, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Chewton Mendip, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chewton Mendip, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Chewton Mendip, England

The most recent Sky outage reports came from the following cities: Bath, and Wells.

CityProblem TypeReport Time
Bath Phone 12 days ago
Bath Phone 13 days ago
Bath TV 22 days ago
Bath Internet 28 days ago
Bath Phone 1 month ago
Wells Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chewton Mendip, England

Latest outage, problems and issue reports in Chewton Mendip and nearby locations:

  • amooreict
    Antony Moore (@amooreict) reported from Bathford, England

    @SkyHelpTeam over an hour on help chat and my queries are still not sorted. Given 2 phone numbers to call - which also say cant help me.

  • fieldmouse78
    Mousetastic! (@fieldmouse78) reported from Holcombe, England

    Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels

  • timsefton
    Tim Sefton (@timsefton) reported from Bathford, England

    @SkyHelpTeam can you contact me please about my Sky Q box not powering on. Have to say that in response to call centre messages re Covid I’ve tried to use the My Sky app and website and both very poor on this issue. No option for live chat with advisers either?

  • fieldmouse78
    Mousetastic! (@fieldmouse78) reported from Holcombe, England

    Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.

  • lauzksmith
    Mark Smudger Smith (@lauzksmith) reported from Timsbury, England

    @SkyHelpTeam Hi. Is there an issue with Sky Q, as our box is in standby and the Q is going round in blue?

  • Sam19Jenkins
    Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England

    @SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!

  • david_navigator
    David Rose (@david_navigator) reported from Bathford, England

    @SkySportsPL @SkySports All the good @MarcusRashford has done in promoting how footballers can help society is negated by these idiots who spit and hug during the current crisis. They're supposed to be role models !!

  • lauzksmith
    Mark Smudger Smith (@lauzksmith) reported from Timsbury, England

    @SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?

  • KeithBurchell
    Keith Burchell (@KeithBurchell) reported from Saltford, England

    @SkyHelpTeam This could be helpful but I cannot get access because my crappy Sky WiFi is down again. It’s been down all day. How do people work from home with Sky?

  • mbevan84
    Mark Bevan (@mbevan84) reported from Frome, England

    Credit where credit is due. I was leaving @SkyUK two days ago and today - not only have they turned it round and retained a customer, they have also reduced my bill by 50%, for the same package!. Who ever I spoke to today was a credit to the company 👌👌

  • PerrymanRachael
    Rachael Perryman (@PerrymanRachael) reported from Midsomer Norton, England

    @SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!

  • Sam19Jenkins
    Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England

    @SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!

  • NailseaCookie
    cookie (@NailseaCookie) reported from Nailsea, England

    @soie_c @SkyHelpTeam So frustrating isn't it , @SkyHelpTeam and the online help have been no use what so ever

  • david_navigator
    David Rose (@david_navigator) reported from Bathford, England

    @SkyHelpTeam Ok. But not sure how far we'll get. I'm assisting a home user trying to connect to a corporate network so there's a delay between questions.

  • nphelps001
    nick phelps (@nphelps001) reported from Wells, England

    @SkyHelpTeam is there a broadband outage I the ba5 postcode?

  • franbaleLUFC
    Fran Bale (@franbaleLUFC) reported from Midsomer Norton, England

    @SkyHelpTeam sky internet is the biggest load of dog **** I have ever had the pleasure of owning! It doesn’t work half the time what am I paying for!!!!

  • KeithBurchell
    Keith Burchell (@KeithBurchell) reported from Saltford, England

    @SkyHelpTeam Yes I have tried this. I get a silly message to say “ooops” tests are not working. What an appalling service you provide. If you can’t improve, I am going back to Virgin.

  • Sam19Jenkins
    Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England

    @SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!

  • lm_lewis
    Laura Lewis (@lm_lewis) reported from Westbury-sub-Mendip, England

    @SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!

  • fieldmouse78
    Mousetastic! (@fieldmouse78) reported from Holcombe, England

    New @SkySports score app is bloody awful.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick77615513
    Nick (@Nick77615513) reported

    @SkySports Stop wearing that stupid cap

  • EGLampard
    Bob 🤘🏻🖤🎸⚽️ (@EGLampard) reported

    @SkyHelpTeam need help reducing my bill, it’s gone up by nearly £40 and I can’t afford it

  • Mabear_Cwright
    Jules Quest. (@Mabear_Cwright) reported

    @SkyHelpTeam pls help got new phone activated sim and now no network on either phone. And can’t download stuff off old phone.

  • finlaymcallan
    Finlay McAllan (@finlaymcallan) reported

    I’ve had no broadband for 11 days now @skyUK and @SkyHelpTeam are blaming you @CityFibre but no one seems to be taking responsibility. No updates, no calls, not texts, no service - be that broadband or customer. Please sort this out

  • TekT1me
    Tek Time (@TekT1me) reported

    @JamesTactics Plastic fans, @SkySports still mad they wasn’t able to purchase (they’ve hated us ever since) so called “Legends” that NEED us to be bad so THEY stay relevant (If we was still producing legends who would listen to Paul scholes? Really?) Rio needs us to be bad for engagement.

  • Kcuftiagain
    kcufti kcufti (@Kcuftiagain) reported

    Hey @SkySports Tell the çüñt on coms on your tennis channel to shut ******** up gobbing off all over play. Sack the w⚓. He's ruing your coverage of the #HangzhouOpen Useless fking tosser

  • PaulSilver8
    Paul Silver (@PaulSilver8) reported

    @SkyHelpTeam @skytv I am a VIP member of 25 years. I'm disgusted & very disappointed with your customer service and Value team, who I have spoken to SEVERAL times to renew my soon to expire contract. You require another £50 a month + my subscription, NOT Renewing! AWFUL SERVICE!

  • FastLuge
    Lee Priddle (@FastLuge) reported

    @skytv @SkyHelpTeam . Still having problems this morning @SkyHelpTeam The same message as all afternoon yesterday. Not good. Will now be looking at alternatives as if it is this difficult to actually sign up it can't be good

  • JordanGooner
    Jordan Gooner (@JordanGooner) reported

    @SkySports some of the comments regarding Arteta having to win something are rubbish. He has taken a poor squad to the best in country. Finishing second 3 seasons running is an achievement, obviously we want to win it, Arteta job is not in jeopardy if we don’t! Fantastic Manager

  • Kendo_MUFC
    Marc (@Kendo_MUFC) reported

    @SkyHelpTeam Ive now been on a call for over 1hr and 20mins. Spoke to 4 different people, 3 of which transferred me to an incorrect department. What is going on with your customer service, its awful!! I have a sky mobile that doesn't work which I'm saying for. What can I do??