Sky Outage Report in Wells, Somerset, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Wells, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Wells, Somerset, England
The most recent Sky outage reports came from the following cities: Glastonbury, Bath, Radstock, Wincanton and Winscombe.
| City | Problem Type | Report Time |
|---|---|---|
 Glastonbury |
TV | |
| Bath |
TV | |
| Radstock |
TV | |
| Bath |
TV | |
| Bath |
||
| Bath |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Wells, England
Latest outage, problems and issue reports in Wells and nearby locations:
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!
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GaryC
(@blues525) reported
from
Somerton, England
@SkyUK After a quite frankly disgusting consumer service phone call with Roberta,My tv,Broadband and calls will be cancelled from tomorrow,Absolutely vile
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
New @SkySports score app is bloody awful.
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
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Claire Butler
(@Clairealou2) reported
from
Shepton Mallet, England
Don’t you just love it when first line tech support from your internet provider recomends the opposition #truestory #facepalm @SkyHelpTeam
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!
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Paul
(@PaulThomasp12) reported
from
Paulton, England
@BristolCity @SkySports City lose referee crap (again)
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.
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Laura Lewis
(@lm_lewis) reported
from
Westbury-sub-Mendip, England
@SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!
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Fran Bale
(@franbaleLUFC) reported
from
Midsomer Norton, England
@SkyHelpTeam sky internet is the biggest load of dog **** I have ever had the pleasure of owning! It doesn’t work half the time what am I paying for!!!!
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Hi. Is there an issue with Sky Q, as our box is in standby and the Q is going round in blue?
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Ben Cane
(@BennyCane) reported
from
Wells, England
@SkyHelpTeam Hi- it seems it was a local issue across this part of town not Sky. Been back on 15 mins 👍🏼
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Rachael Perryman
(@PerrymanRachael) reported
from
Midsomer Norton, England
@SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!
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nick phelps
(@nphelps001) reported
from
Wells, England
@SkyHelpTeam is there a broadband outage I the ba5 postcode?
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John Clift
(@johnclift2) reported
from
Peasedown Saint John, England
@SkyUK I’m struggling with the cost of my broadband & tv package yet I have no way if contacting Sky to obtain help with this difficult issue- i appreciate that mine are not the biggest problems at the moment but would still be grateful for help thanks
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam To be fair, if I had a customer with your problems I would at least wish it. By wholesale customers in the good old days spring to mind.
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George Thorner
(@G_Maverick97) reported
from
Paulton, England
@laura_woodsy never fails to impress 😍😍 #SkySports
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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GizmoUK
(@Gizmo_uk3) reported
@fortyyardpass @SkyHelpTeam Surprised sky aren't asking us all to pay for the outage... Service and contracts mean diddly squat
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Winston
(@ryangould1988) reported
@SkyHelpTeam @j_EDI_Force Most useless set of ***** ever couldnt fix a bed
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Chris Casserly
(@casserthewire) reported
@SkyHelpTeam @Idylliss Pointing people to a page which states “no issue” isn’t the best customer service, if you could confirm approx ETA this may assist in some damage control for angry and frustrated customers
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Rob Emmison
(@EmmisonRob) reported
@EDarnton @richdeano @SkyHelpTeam Mine went down this afternoon mate *************** when they will want to start talking about price rises
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GizmoUK
(@Gizmo_uk3) reported
@SkyHelpTeam sky this is disgraceful, as someone in IT, you can give more info to your customers than letting on! At least customers will understand better Laugh that your page shows a green tick with no issues on the checker until enter the land-line then the lack of information is a joke
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Karl Glanfield
(@GlanfieldKarl) reported
@SkyHelpTeam @SwtStrikeCasino Your service status page says no known problems so that’s no good
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Mark Lloyd
(@MarkLloyd22) reported
@SkyHelpTeam @j_EDI_Force Hi William, our 4G signal is poor here and so the page won’t load. Can you help to update on here at least hourly? I can load Twitter. I’m in Chorley (PR6) and it’s been off since about 4pm. Thanks, Mark
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B l wakeling
(@BrianLeeW) reported
@SkyHelpTeam Hope I'm going to get compensated for no fibre broadband and not being able to watch my TV as its sky glass and when I mean compensated not 2gig of bloody data that I never use
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Maria-Louise Dawson
(@maria_dawson91) reported
@SkyUK @skyhelpteam there has been a massive internet outage in the PR area all day, what is going on? We live in area without signal so w/o internet, we're screwed if an emergency. Need an update stat
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Navster
(@Navster75) reported
@SkyHelpTeam your Customer service is an embarrassment.