Sky

Sky Outage Report in East Cranmore, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in East Cranmore, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in East Cranmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in East Cranmore, Somerset, England 04/24/2025 13:30

April 24: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near East Cranmore, Somerset, England

The most recent Sky outage reports came from the following cities: Wells and Frome.

Loading map, please wait...
City Problem Type Report Time
United KingdomWells TV
United KingdomFrome TV
United KingdomTrowbridge Internet
United KingdomFrome Internet
United KingdomGlastonbury Phone
United KingdomRadstock TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near East Cranmore, England

Latest outage, problems and issue reports in East Cranmore and nearby locations:

  • lm_lewis Laura Lewis (@lm_lewis) reported from Westbury-sub-Mendip, England

    @SkyHelpTeam I am a new customer. Your engineer has been unable to install my @skytv this morning due to Covid restrictions. I understand the restrictions but why send him at all if he couldn’t do the job? I now have no tv provider until further notice and no compensation!

  • nphelps001 nick phelps (@nphelps001) reported from Wells, England

    @SkyHelpTeam is there a broadband outage I the ba5 postcode?

  • awysocki24 dubs (@awysocki24) reported from Trowbridge, England

    Souness, Redknapp and Carragher... *******, @SkySports at it again! Biased punditry really is ***************!!!

  • franbaleLUFC Fran Bale (@franbaleLUFC) reported from Midsomer Norton, England

    @SkyHelpTeam sky internet is the biggest load of dog **** I have ever had the pleasure of owning! It doesn’t work half the time what am I paying for!!!!

  • Sam19Jenkins Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England

    @SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!

  • sarah_evans74 Sarah Evans (@sarah_evans74) reported from Trowbridge, England

    @DisneyPlusHelp my Disney plus app keeps freezing on my @SkyUK q box. Kids are getting fed up with not being able to watch anything, and I’m getting fed up with paying for something that doesn’t work properly! Any fix for this?

  • fieldmouse78 Mousetastic! (@fieldmouse78) reported from Holcombe, England

    Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.

  • awysocki24 dubs (@awysocki24) reported from Trowbridge, England

    My bad @SkySports apologies!!

  • lauzksmith Mark Smudger Smith (@lauzksmith) reported from Timsbury, England

    @SkyHelpTeam Hi. Is there an issue with Sky Q, as our box is in standby and the Q is going round in blue?

  • lauzksmith Mark Smudger Smith (@lauzksmith) reported from Timsbury, England

    @SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?

  • gemlforshaw gemma lauren (@gemlforshaw) reported from Gillingham, England

    @SkyHelpTeam @Harry92951487 I don’t know where you are but I’m in SP postcode; we’ve been down for 2 days 🙄

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    @croxocube @SkyHelpTeam Have this very same problem

  • gemlforshaw gemma lauren (@gemlforshaw) reported from Gillingham, England

    pretty much whole of Gillingham and Shaftesbury, Dorset have no internet with Sky. @SkyHelpTeam keep saying they will send engineers out to homes next week, how can’t they see this a sky issue not our routers?! 🤔🤯

  • vernongiles1959 v3rng (@vernongiles1959) reported from Trowbridge, England

    Turned the TV on @SkySports 10 minutes ago, no sport discussed whatsoever, time to cancel this ****

  • Sam19Jenkins Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England

    @SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!

  • fieldmouse78 Mousetastic! (@fieldmouse78) reported from Holcombe, England

    Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels

  • fieldmouse78 Mousetastic! (@fieldmouse78) reported from Holcombe, England

    New @SkySports score app is bloody awful.

  • sazzleator sarah kirk (@sazzleator) reported from Warminster, England

    @SkyHelpTeam any issues in Warminster Wiltshire? WiFi dropping in and out the last hour ?

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    Credit where credit is due. I was leaving @SkyUK two days ago and today - not only have they turned it round and retained a customer, they have also reduced my bill by 50%, for the same package!. Who ever I spoke to today was a credit to the company 👌👌

  • SmarrLes Les 💋🥦🥕🍎🥝🧅🌱vegan (@SmarrLes) reported from Peasedown Saint John, England

    Sky broadband down all day ( Internet)..due to an outrage 🤷🤦any ideas when we might get it back @SkyUK

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • citehchants City Content (@citehchants) reported

    @AntSweeney @SkySports Liverpool have never done this though.

  • JohnMc021 Johyan (@JohnMc021) reported

    @SkySports Will never understand how Willian has one good game or two every 15 games and it somehow convinces the managers he’s good enough and earn more time at the club

  • mickfrodsham Mick Frodsham (@mickfrodsham) reported

    @SkyHelpTeam why is it that your broadband is dire. All I get is try again adverse weather conditions. Wish I’d never changed. Can’t even get through on the phone.

  • Ashleyrose66 Ashley Rose (@Ashleyrose66) reported

    @Spiderchoc @SkyHelpTeam It's disgusting! I've been a loyal customer for almost 20 years now and I've never been rewarded in anyway for this. Just annual price hikes and an internet that drops out daily. My son can't play his PlayStation online as it just kicks him out. And now they want almost £6 more!

  • timc1989 Tim C (@timc1989) reported

    @Craig57186989 @Yousaf_S_1987 @SkySports Never worth that though.

  • louisem82640379 lou mack (@louisem82640379) reported

    @SkyHelpTeam Nearly 1hour on the phone still no help, shocking service

  • 73_webby webby 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@73_webby) reported

    @SkyHelpTeam No options at all for upgrading to an HDR box, doesn't show up on my Q box either. Just keeps going back to previous help options. Obviously not available, so I'll give it a miss. Cheers for your help.

  • TheMailmanUk Robert Pearson (@TheMailmanUk) reported

    @SkySports That mistake might be the difference between staying up and going down

  • TBellamy1 Tim Bellamy (@TBellamy1) reported

    @SkyHelpTeam both my mobile and tablet that showed sky sports yesterday on Sky Go have now decide not to work. Is there a problem with the service?

  • 3ddiew Eddie Williams (@3ddiew) reported

    @SkySports Never liked him much on The Voice.. 🙄