Sky Outage Report in Cheltenham, Gloucestershire, England
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The latest reports from users having issues in Cheltenham come from postal codes GL52.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent Sky outage reports came from the following cities: Cheltenham, Tewkesbury, Gloucester, Stonehouse and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
TV | |
| Tewkesbury |
TV | |
| Gloucester |
Internet | |
| Stonehouse |
Internet | |
| Gloucester |
Wi-fi | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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James Durant
(@JamesDurant) reported
from
Cheltenham, England
I look forward to my @SkyHelpTeam @SkyUK subscription coming down in £ in January! @WWEUK
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newsviewsnewsCHELT
(@newsviewsnews) reported
from
Cheltenham, England
@SkyHelpTeam help no video content no YouTube only three lights
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laur👑✨
(@lauren_georgiax) reported
from
Cheltenham, England
@SkyHelpTeam are u gunna pay for my phone contract because I can’t afford to keep using up my 4G because your shit broadband doesn’t work 😡
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laur👑✨
(@lauren_georgiax) reported
from
Cheltenham, England
@SkyUK sort ur SHIT internet out pls, using my 4G in my own home😒
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Kate Sargent
(@kittiwakekate) reported
from
Cheltenham, England
@SkyHelpTeam hi guys, our sky q box is not working properly! +1 channels just get blue screen. Some other channels too.. some recordings dont have any sound. Youtube app via sky q doesnt have any sound! Please help before i throw it and the contract out the window!
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Ray Clegg
(@rayclegg1) reported
from
King's Stanley, England
@SkySports @henrywinter watching Palace v Brighton don’t think I have watched a game like this in a long time 100 MPh chasing ball round like school kids and giving it away to each other after every two passes really poor
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Sarah Smith
(@sarmanse) reported
from
Gloucestershire, England
Yet again @SkyUK have provided very bad customer service, it’s a shame they continue to be incompetent and don’t seem to be able to provide what they agree on the phone #verydissappointing #thirdcalltoskyinaweek #willdefinatelycancelthistime @MoneyTelegraph
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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Darren
(@f1_daz) reported
from
Gloucestershire, England
@anewark @Channel4 @SkyHelpTeam They have been very unhelpful so far from the DMs I’ve received. No solution found yet but then they take half a day to reply to each message. Hope you get better luck
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James Hoddy
(@JAHoddy) reported
from
Gloucestershire, England
@AndyJarrett3 @SkySportsNews @rugbyworldcup Think @ITVRugby has the exclusive rights for the next 2 @rugbyworldcup so @BBCSport & @SkySports will treat #RugbyUnion like a bastard step child.
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catherine taylor
(@CathygMc) reported
from
Tewkesbury, England
@SkyHelpTeam my daughter has been on the phone for approx five hours today. She has a ‘VIP’ account and getting nowhere. You’ve taken her money. Sent a contractor who had no id and smoked heavily on and off before leaving without finishing job!!!! This is outrageous service
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ceegs
(@cgladz) reported
from
Stroud, England
@ed_hartshorne @SkySports Yeah awful, came across so cringey at the end as well, skin crawling
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John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@JakeGilbert9 @SkySports @SkySportsNews @SoccerSaturday @BBCGlos Ahh thanks jake. Damn my premature smugness 😂😂😂
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James Clarke
(@Fun_and_James) reported
from
Gloucestershire, England
@SkyHelpTeam we have had #SkyQ for 1 week. Every single day we have had multiple resets, we have never successfully watched a recorded programme on a Q mini box. This is the worst system I’ve ever seen. Come back Sky HD, all is forgiven.
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@SkyHelpTeam pls confirm if there were outage issues... with @Outreach affecting sky broadband in #Cheltenham GL51 area over the past 5 hours or more
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@OpenreachHelp Thanks, it appears @SkyHelpTeam or at least their customer service division are using you as scapegoats on an internal issue...
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gaetan
(@GQuinson) reported
from
Cheltenham, England
@Keke_webbo @funksoulHulk @SkyUK Virgin piss all over the competition to be honest never let me down be great for 10 years+
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Allanah Langstaff
(@AllanahWrites) reported
@SkyHelpTeam hello, my bill doesn’t have an agreed offer on it and customer service keep trying to make me go on hold to the offers department. Any reason it can’t be fixed on your end without me spending yet more time on hold/re-explaining the problem?
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Mark J S 🇺🇦
(@MJSand66) reported
@SkyHelpTeam I’ve swapped my handset for a new one on a new contract. If I logged in as a new customer I could select an Apple Watch with my order but not as an existing customer. Also can’t find a watch anywhere on your site. Why is that? Thanks.
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Anacleto.
(@imtoolazy_) reported
@succession hello?? what do I need to do to get a gift box? I’m in London so do I need to shout **** off outside the @SkyUK /@NOW studios? I will do it! And I know how embarrassed they will be 🫡
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Jake Deem
(@shakeandbake90) reported
@SkyHelpTeam Can someone please help with my broadband connection, have had nothing but issues for last 24 hours, don’t understand why I’m paying for a service that you can’t provide, I’ve done all the trouble shooting and nothing happening!!!
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Tom
(@stowtom2010) reported
@SkyUK Hello - I’ve tried many times to sign up for your Broadband via a third party link (for better price) and every time I get right to the end and it removes the items from basket after I’ve entered my Sky login details. Why is this?
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Nick
(@_nickhorton) reported
@SkyHelpTeam No it’s not. Still not connection on our phones and apps won’t load on the tv. I had a trial of sky stream and cancelled it and it’s since then the connection has been poor
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Paramount+ UK & Ireland
(@ParamountPlusUK) reported
@Conor_Reidy4 This is a query for @SkyHelpTeam, who'll be able to help
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Holly
(@HollyLeighB) reported
@SkyHelpTeam No he is the account holder he was told that he couldn’t make a complaint as this wasn’t the correct procedure &he could only leave a review. Then he has received an email stating a phone call has been attempted to his number however this hasn’t happened - his call log shows this
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DSB
(@DSByr2022) reported
@SkyUK Stop advertising a product that you never have in stock!
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Lisa
(@hugosadventures) reported
@SkyHelpTeam can anyone help with faulty sky glass/hub remotes? We’ve changed batteries, tried 1&3, 7&9 switched everything off and back on and nothing works!