Sky Outage Report in Cheltenham, Gloucestershire, England
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The latest reports from users having issues in Cheltenham come from postal codes GL51 and GL50.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent Sky outage reports came from the following cities: Gloucester, Cheltenham, Stroud, Tewkesbury and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Cheltenham |
Wi-fi | |
| Gloucester |
TV | |
| Stroud |
TV | |
| Gloucester |
Internet | |
| Tewkesbury |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@SkyHelpTeam pls confirm if there were outage issues... with @Outreach affecting sky broadband in #Cheltenham GL51 area over the past 5 hours or more
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newsviewsnewsCHELT
(@newsviewsnews) reported
from
Cheltenham, England
@SkyHelpTeam help no video content no YouTube only three lights
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@SkyHelpTeam So why did you wankers cancel mine instead then you.
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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catherine taylor
(@CathygMc) reported
from
Tewkesbury, England
@SkyHelpTeam my daughter has been on the phone for approx five hours today. She has a ‘VIP’ account and getting nowhere. You’ve taken her money. Sent a contractor who had no id and smoked heavily on and off before leaving without finishing job!!!! This is outrageous service
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@SkyHelpTeam @jme_900 Your lying you can’t pause it you have to cancel it. I have done this and can tell you now if it eventually gets back to normal I won’t be paying full price for it 🤔
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Darren
(@f1_daz) reported
from
Gloucestershire, England
@anewark @Channel4 @SkyHelpTeam They have been very unhelpful so far from the DMs I’ve received. No solution found yet but then they take half a day to reply to each message. Hope you get better luck
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam Nope because I never had that option in the first few weeks. But how can sky justify charging me £5 more now when there is less sport and football matches won’t be the same with no fans. I have bt sport and there only gonna charge me 50% next month.
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James Clarke
(@Fun_and_James) reported
from
Gloucestershire, England
@SkyHelpTeam we have had #SkyQ for 1 week. Every single day we have had multiple resets, we have never successfully watched a recorded programme on a Q mini box. This is the worst system I’ve ever seen. Come back Sky HD, all is forgiven.
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@OpenreachHelp Thanks, it appears @SkyHelpTeam or at least their customer service division are using you as scapegoats on an internal issue...
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@PaulBowmer @SkyHelpTeam Thing is they said this to me I still took the option to cancel as I don’t see any sport happening for months now. So they tried threatening me saying I won’t get the same deal. I said I think I will as you will be crying out for the business when it’s all over. 🤣
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grestdj
(@paulgrest) reported
from
Churchdown, England
So sick of my sky broadband being slow and Pausing on every programme I want to watch TV, every time we call “it’s working fine” NO IT ISNT 🤬🤬🤬 #lockdown #can’twatchTV #rubbishsky @SkyUK
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Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam why did you get me to cancel my sky sports subscription last week and now you can pause it.
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Ray Clegg
(@rayclegg1) reported
from
King's Stanley, England
@SkySports @henrywinter watching Palace v Brighton don’t think I have watched a game like this in a long time 100 MPh chasing ball round like school kids and giving it away to each other after every two passes really poor
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Sarah Smith
(@sarmanse) reported
from
Gloucestershire, England
Yet again @SkyUK have provided very bad customer service, it’s a shame they continue to be incompetent and don’t seem to be able to provide what they agree on the phone #verydissappointing #thirdcalltoskyinaweek #willdefinatelycancelthistime @MoneyTelegraph
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ceegs
(@cgladz) reported
from
Stroud, England
@ed_hartshorne @SkySports Yeah awful, came across so cringey at the end as well, skin crawling
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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SJH
(@STJAHI) reported
@SkyHelpTeam can you confirm if the internet has gone down in L33 please? If so how long will it be down
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Oooooosshhhhh!
(@stevosbumfosios) reported
@SkyHelpTeam @SkyUK Slow day?
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Jo Jenkins 🏴 ❤️
(@JoJenksy) reported
@SkyUK Dreadful broadband & NOT superfast! Nothing but problems for months. Noticed many customers complaining about it. Somethings not right!
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Daboo
(@DABOO_1992) reported
When it won't let you change your packages online even though I'm out of minimum contract term and the website is terrific at providing no numbers to call to discuss renewing, great customer service there @SkyUK beyond frustrating
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Sheldon
(@sheldonfloyd93) reported
@SkySportsNews Skysports quickly ended news on the girl assaulted, with coins and piss. **** you channel and the rent boys. Pricks.
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daniel spittle
(@dannyspitt1266) reported
@SkyHelpTeam my sky q freezes when watching especially when using Netflix have to power it all down surely this not right?
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Catherine Deeley
(@CatherineDeele1) reported
@SkyHelpTeam Please can I have a manager callback ASAP. Case no 2426417446. I have spent a total of 2 hours on the phone to you. Jonathan called me back recently but signal dropped. I am at the end of my teather
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Julie-Anne Morgan
(@Jules1234567889) reported
@SkyHelpTeam I have send a message a have a charge on my account that shouldn’t be there can someone look at it and help me please very angry 😡
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Nick
(@nicknock1992) reported
@JonesTerry123 @SkySports I mean you look like a wet spaghetti. Sit down and be quiet muppet
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Yochanan
(@TheRealSteppe) reported
@SkyUK Surely it is discriminatory to not offer every single customer the same package for the same service regardless of what they pay currently and to who. This needs looked at across broadband, tv and phone businesses by the regulator.