Sky Outage Report in Cheltenham, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Cheltenham come from postal codes GL51, GL52 and GL50.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Sky
Sky is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent Sky outage reports came from the following cities: Cheltenham, Stroud, Gloucester, Tewkesbury and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
Phone | |
| Stroud |
Wi-fi | |
| Cheltenham |
Phone | |
| Gloucester |
TV | |
| Cheltenham |
TV | |
| Stroud |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@PaulBowmer @SkyHelpTeam Thing is they said this to me I still took the option to cancel as I don’t see any sport happening for months now. So they tried threatening me saying I won’t get the same deal. I said I think I will as you will be crying out for the business when it’s all over. 🤣
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Kate Sargent
(@kittiwakekate) reported
from
Cheltenham, England
@SkyHelpTeam hi guys, our sky q box is not working properly! +1 channels just get blue screen. Some other channels too.. some recordings dont have any sound. Youtube app via sky q doesnt have any sound! Please help before i throw it and the contract out the window!
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@OpenreachHelp Thanks, it appears @SkyHelpTeam or at least their customer service division are using you as scapegoats on an internal issue...
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Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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James Durant
(@JamesDurant) reported
from
Cheltenham, England
I look forward to my @SkyHelpTeam @SkyUK subscription coming down in £ in January! @WWEUK
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James Hoddy
(@JAHoddy) reported
from
Gloucestershire, England
@AndyJarrett3 @SkySportsNews @rugbyworldcup Think @ITVRugby has the exclusive rights for the next 2 @rugbyworldcup so @BBCSport & @SkySports will treat #RugbyUnion like a bastard step child.
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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catherine taylor
(@CathygMc) reported
from
Tewkesbury, England
@SkyHelpTeam my daughter has been on the phone for approx five hours today. She has a ‘VIP’ account and getting nowhere. You’ve taken her money. Sent a contractor who had no id and smoked heavily on and off before leaving without finishing job!!!! This is outrageous service
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Sarah Smith
(@sarmanse) reported
from
Gloucestershire, England
Yet again @SkyUK have provided very bad customer service, it’s a shame they continue to be incompetent and don’t seem to be able to provide what they agree on the phone #verydissappointing #thirdcalltoskyinaweek #willdefinatelycancelthistime @MoneyTelegraph
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laur👑✨
(@lauren_georgiax) reported
from
Cheltenham, England
@SkyHelpTeam are u gunna pay for my phone contract because I can’t afford to keep using up my 4G because your shit broadband doesn’t work 😡
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newsviewsnewsCHELT
(@newsviewsnews) reported
from
Cheltenham, England
@SkyHelpTeam help no video content no YouTube only three lights
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ceegs
(@cgladz) reported
from
Stroud, England
@ed_hartshorne @SkySports Yeah awful, came across so cringey at the end as well, skin crawling
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@SkyHelpTeam So why did you wankers cancel mine instead then you.
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@SkyHelpTeam pls confirm if there were outage issues... with @Outreach affecting sky broadband in #Cheltenham GL51 area over the past 5 hours or more
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@SkyHelpTeam @jme_900 Your lying you can’t pause it you have to cancel it. I have done this and can tell you now if it eventually gets back to normal I won’t be paying full price for it 🤔
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Ray Clegg
(@rayclegg1) reported
from
King's Stanley, England
@SkySports @henrywinter watching Palace v Brighton don’t think I have watched a game like this in a long time 100 MPh chasing ball round like school kids and giving it away to each other after every two passes really poor
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Darren
(@f1_daz) reported
from
Gloucestershire, England
@anewark @Channel4 @SkyHelpTeam They have been very unhelpful so far from the DMs I’ve received. No solution found yet but then they take half a day to reply to each message. Hope you get better luck
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James Clarke
(@Fun_and_James) reported
from
Gloucestershire, England
@SkyHelpTeam we have had #SkyQ for 1 week. Every single day we have had multiple resets, we have never successfully watched a recorded programme on a Q mini box. This is the worst system I’ve ever seen. Come back Sky HD, all is forgiven.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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peter
(@peterbrown_900) reported
@LastWordOnSpurs @SkySports From who? Why when it’s Kane ….premier league is shouting Man City but serge then it’s broke down and no team mentioned? Skychester at it
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Bot🧑💻
(@liamredmondo96) reported
@brian2812 @SkySports Klopp making excuses? Never 🙄
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Lisa Severn 🏳️🌈
(@lisasevern) reported
@SkyUK I can't stand sports, should I cancel?
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Paul Donohoe
(@paul___donohoe) reported
from
Peterlee, England
@ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all
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Mariëlle
(@Mariellex) reported
@Gazzamkdon @SkyHelpTeam Yes that’s the exact same problem we are having since yesterday! Been trying to get it to work a few times today but nothing seems to work. Have you found a way to get it to work yet? (c)
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Steven Noble
(@StevenNoble) reported
@SkyHelpTeam I have tried them steps and still nothing. I even tried downloading a film in UHD, watching with different HDMI cables, unplugged the box off for 10 mins and still the issue persists. Looking online it seems that this issue may have been around for some time, some posts are 2019
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webb
(@DrWebbMD) reported
@SkySports Is Tammy gone? Because if so, I feel so bad for man. Tammy was fantastic under Lampard and showed us he could do it
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Steven Halford
(@StevenHalford2) reported
@cheggerslad @SkySports But the take away is poor little Liverpool how can we compete. Sure LiVARpool will be ok this season 👍
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Ryan prunty
(@ryanprunty1) reported
@SkySports Hes lucky dosqent have to wstch this ****
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Zah®ah
(@ZahrahR_786) reported
Another shocking example why not to join/trust @SkyUK. Informed in June I would be refunded & my account settled by July. Evidently not happened! So quick to take money and overcharge me for cancelled services and still nothing about refunding me 2 months later! No customer care!