Sky Outage Report in Cheltenham, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Cheltenham come from postal codes GL50.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent Sky outage reports came from the following cities: Stonehouse, Cheltenham, Stroud, Gloucester and Tewkesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Stonehouse |
Wi-fi | |
| Cheltenham |
Internet | |
| Stroud |
TV | |
| Gloucester |
Internet | |
| Cheltenham |
TV | |
| Stroud |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Kate Sargent
(@kittiwakekate) reported
from
Cheltenham, England
@SkyHelpTeam hi guys, our sky q box is not working properly! +1 channels just get blue screen. Some other channels too.. some recordings dont have any sound. Youtube app via sky q doesnt have any sound! Please help before i throw it and the contract out the window!
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James Clarke
(@Fun_and_James) reported
from
Gloucestershire, England
@SkyHelpTeam we have had #SkyQ for 1 week. Every single day we have had multiple resets, we have never successfully watched a recorded programme on a Q mini box. This is the worst system I’ve ever seen. Come back Sky HD, all is forgiven.
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laur👑✨
(@lauren_georgiax) reported
from
Cheltenham, England
@SkyHelpTeam are u gunna pay for my phone contract because I can’t afford to keep using up my 4G because your shit broadband doesn’t work 😡
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Ray Clegg
(@rayclegg1) reported
from
King's Stanley, England
@SkySports @henrywinter watching Palace v Brighton don’t think I have watched a game like this in a long time 100 MPh chasing ball round like school kids and giving it away to each other after every two passes really poor
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@OpenreachHelp Thanks, it appears @SkyHelpTeam or at least their customer service division are using you as scapegoats on an internal issue...
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catherine taylor
(@CathygMc) reported
from
Tewkesbury, England
@SkyHelpTeam my daughter has been on the phone for approx five hours today. She has a ‘VIP’ account and getting nowhere. You’ve taken her money. Sent a contractor who had no id and smoked heavily on and off before leaving without finishing job!!!! This is outrageous service
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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ceegs
(@cgladz) reported
from
Stroud, England
@ed_hartshorne @SkySports Yeah awful, came across so cringey at the end as well, skin crawling
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Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@JakeGilbert9 @SkySports @SkySportsNews @SoccerSaturday @BBCGlos Ahh thanks jake. Damn my premature smugness 😂😂😂
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James Hoddy
(@JAHoddy) reported
from
Gloucestershire, England
@AndyJarrett3 @SkySportsNews @rugbyworldcup Think @ITVRugby has the exclusive rights for the next 2 @rugbyworldcup so @BBCSport & @SkySports will treat #RugbyUnion like a bastard step child.
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@SkyHelpTeam pls confirm if there were outage issues... with @Outreach affecting sky broadband in #Cheltenham GL51 area over the past 5 hours or more
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laur👑✨
(@lauren_georgiax) reported
from
Cheltenham, England
@SkyUK sort ur SHIT internet out pls, using my 4G in my own home😒
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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gaetan
(@GQuinson) reported
from
Cheltenham, England
@Keke_webbo @funksoulHulk @SkyUK Virgin piss all over the competition to be honest never let me down be great for 10 years+
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James Durant
(@JamesDurant) reported
from
Cheltenham, England
I look forward to my @SkyHelpTeam @SkyUK subscription coming down in £ in January! @WWEUK
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Darren
(@f1_daz) reported
from
Gloucestershire, England
@anewark @Channel4 @SkyHelpTeam They have been very unhelpful so far from the DMs I’ve received. No solution found yet but then they take half a day to reply to each message. Hope you get better luck
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Michael Craggs
(@mikecraggs_svhs) reported
from
Tewkesbury, England
@SkyUK @SkyHelpTeam Still no reply for your teams regarding my skyQ faults wonder if BT or Virgin would provide this type of customer service #timeforarethink #poorcustomerservice
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newsviewsnewsCHELT
(@newsviewsnews) reported
from
Cheltenham, England
@SkyHelpTeam help no video content no YouTube only three lights
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Doverdiver
(@Doverdiver1) reported
@SkyHelpTeam You re started a direct debit. What a great company that is able to take your money and now leave someone with nothing screams great service
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Peter Norriss
(@NorrissPeter) reported
@SkyHelpTeam Hi. My sky box is broken and needs an engineer to replace it. Your tech department are blocked from booking an appointment as your system won’t allow them to due to an error by customer services. I’m told it’s likely to be next week before I have tv. Not good enough at all
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🌙
(@ahm_sg) reported
@SkyHelpTeam why can you not watch BT sport channels on sky go? Shocking that we are paying extra for a service but unable to watch it unless at home!
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Trifurcations
(@loopywhorl) reported
@SkyHelpTeam my mum is having issues with her sky plus box - she’s just been sent a new one and the time is wrong. She’s unable to adjust it
-
Carl
(@officialnucky) reported
from
Bicker, England
@SkyUK hi. We're having an issue with our SkyQ box. We have to keep unplugging it and plugging it back in to get a picture on the TV
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Anthony Claughan
(@ClaughanAnthony) reported
@tylerdoubleO @SkySports WTF this is the 2nd post you have come to to say you don't care. Love to see you say it to her face. She would wipe the floor with you ya numpty!
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🐾🐎🐕🐾
(@CallieScarlett) reported
@SkyHelpTeam No problem. I need to give it some thought.
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Paul Smith
(@Paul077Smith) reported
@SkyHelpTeam When are you going to fix the issues with 'Recordings' not always grouping together? This is becoming worse with the same programs under multiple tabs, some listed under other. Also not always presenting the next episode in order.
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Peter Norriss
(@NorrissPeter) reported
@SkyHelpTeam I’m trying to sort it here as 3 calls to customer service got nothing and your online chat operative simply left the chat
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Pink Porcupine
(@PorcupinePink) reported
@steeleyp_ @SkyHelpTeam @GaryThorne Fair enough, but the current layout is stupid