Sky Outage Report in Cheltenham, Gloucestershire, England
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The latest reports from users having issues in Cheltenham come from postal codes GL52 and GL50.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent Sky outage reports came from the following cities: Gloucester, Stroud, Cheltenham, Tewkesbury and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Stroud |
Internet | |
| Cheltenham |
Phone | |
| Stroud |
Wi-fi | |
| Cheltenham |
Phone | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@PaulBowmer @SkyHelpTeam Thing is they said this to me I still took the option to cancel as I don’t see any sport happening for months now. So they tried threatening me saying I won’t get the same deal. I said I think I will as you will be crying out for the business when it’s all over. 🤣
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Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@SkyHelpTeam So why did you wankers cancel mine instead then you.
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam why did you get me to cancel my sky sports subscription last week and now you can pause it.
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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grestdj
(@paulgrest) reported
from
Churchdown, England
So sick of my sky broadband being slow and Pausing on every programme I want to watch TV, every time we call “it’s working fine” NO IT ISNT 🤬🤬🤬 #lockdown #can’twatchTV #rubbishsky @SkyUK
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Ray Clegg
(@rayclegg1) reported
from
King's Stanley, England
@SkySports @henrywinter watching Palace v Brighton don’t think I have watched a game like this in a long time 100 MPh chasing ball round like school kids and giving it away to each other after every two passes really poor
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James Clarke
(@Fun_and_James) reported
from
Gloucestershire, England
@SkyHelpTeam we have had #SkyQ for 1 week. Every single day we have had multiple resets, we have never successfully watched a recorded programme on a Q mini box. This is the worst system I’ve ever seen. Come back Sky HD, all is forgiven.
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam No customer service did as there was no other option at that point. So I had to as I wasn’t able to pay £15 a month for a sport channel with no sport.
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newsviewsnewsCHELT
(@newsviewsnews) reported
from
Cheltenham, England
@SkyHelpTeam help no video content no YouTube only three lights
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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catherine taylor
(@CathygMc) reported
from
Tewkesbury, England
@SkyHelpTeam my daughter has been on the phone for approx five hours today. She has a ‘VIP’ account and getting nowhere. You’ve taken her money. Sent a contractor who had no id and smoked heavily on and off before leaving without finishing job!!!! This is outrageous service
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam Nope because I never had that option in the first few weeks. But how can sky justify charging me £5 more now when there is less sport and football matches won’t be the same with no fans. I have bt sport and there only gonna charge me 50% next month.
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ceegs
(@cgladz) reported
from
Stroud, England
@ed_hartshorne @SkySports Yeah awful, came across so cringey at the end as well, skin crawling
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@OpenreachHelp Thanks, it appears @SkyHelpTeam or at least their customer service division are using you as scapegoats on an internal issue...
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@SkyHelpTeam @jme_900 Your lying you can’t pause it you have to cancel it. I have done this and can tell you now if it eventually gets back to normal I won’t be paying full price for it 🤔
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Darren
(@f1_daz) reported
from
Gloucestershire, England
@anewark @Channel4 @SkyHelpTeam They have been very unhelpful so far from the DMs I’ve received. No solution found yet but then they take half a day to reply to each message. Hope you get better luck
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Sarah Smith
(@sarmanse) reported
from
Gloucestershire, England
Yet again @SkyUK have provided very bad customer service, it’s a shame they continue to be incompetent and don’t seem to be able to provide what they agree on the phone #verydissappointing #thirdcalltoskyinaweek #willdefinatelycancelthistime @MoneyTelegraph
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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P.I
(@Peeeyecee) reported
@SkySports Never a Pen
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Neil Sivyer
(@MrSiv45) reported
@SkyUK Hi Sky, do think if you stopped making your truly awful Sky Original movies (Twist, Blythe Spririt, SAS Red Notice etc - check out IMDB!) you wouldn't have to put up my monthly bill.
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pgooner
(@pgooner2) reported
@SkySports Is that the same glitch that missed Kane ploughing into Gabriel in a off the ball incident
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Sandy Adams-Crane
(@SandyA13) reported
@SkyHelpTeam I’m now seriously considering going elsewhere now. Can I actually speak to someone to lodge a complaint. And to think I was recommending you to my mother in law yesterday!
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Adam coxon
(@Adamcoxon2) reported
Dont you work for @SkyUK too they have lots moment I suppose for slander case but still in sure they can be doing without bad publicity over covering up child abuse and calling Carl's victims trolls etc
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FrenchIllustration
(@RebeccaFrench17) reported
@SkyHelpTeam the link in that article takes me to upgrades, when i click that link i get the error I sent through in my original tweet. There are no contact details regarding the actual upgrade team on that page. Would you suggest i use the "sorry we havent been able to help" number?
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Froglo Dynamite
(@DynamiteFroglo) reported
@SkySports Glitch? Oh that's funny. Current refereeing standards and VAR is a massive spanner in the system. Dermot can't even see himself doing little else but defend dreadful referees and a broken game and he calls it a glitch.
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Robert
(@Rob_K82) reported
@SkySports Never been a pen! Joke
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Dale
(@DaleFCB10) reported
@SkySports You've got problems if a 36 year old is the future if your club.
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🧐
(@MySandwichesUK) reported
@SkyHelpTeam your Internet is dog ****.