Sky Outage Report in Cheltenham, Gloucestershire, England
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The latest reports from users having issues in Cheltenham come from postal codes GL50.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent Sky outage reports came from the following cities: Cheltenham, Stroud, Gloucester and Tewkesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
Internet | |
| Stroud |
TV | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Stroud |
Internet | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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derek sims
(@delboysims) reported
from
Cheltenham, England
@SkyHelpTeam No satellite signal for two days now
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@SkyUK having an absolute laugh as per, did an online broadband test last week as having numerous issues with WiFi it’s reported a fault and said it’s booked and engineer, nowhere to track this, and can’t contact anyone. Your website is useless an all?
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Dominic Hudd
(@domihudd) reported
from
Quedgeley, England
@SkyUK is there a problem...lost all channels...saw this morning virgin targeted...
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@PaulBowmer @SkyHelpTeam Thing is they said this to me I still took the option to cancel as I don’t see any sport happening for months now. So they tried threatening me saying I won’t get the same deal. I said I think I will as you will be crying out for the business when it’s all over. 🤣
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grestdj
(@paulgrest) reported
from
Churchdown, England
So sick of my sky broadband being slow and Pausing on every programme I want to watch TV, every time we call “it’s working fine” NO IT ISNT 🤬🤬🤬 #lockdown #can’twatchTV #rubbishsky @SkyUK
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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Jeff Robinson
(@robbosreds) reported
from
Gloucestershire, England
Please will somebody shoot Martin Tyler, worlds most overrated football commentator? Never has someone talked so much rubbish and got away with it. Just commentate on the game man and stop with the useless stats #skysports #ENGBEL
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Azem Tomlins
(@Azem13Tomlins) reported
from
Gloucestershire, England
@SkyHelpTeam hello, trying to get a sky bill lower as it’s suddenly shot up. Can’t ring due to Covid and staff shortages, but still can’t do sort it online as “you’re having difficulties”. Are you able to help with this please?
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@SkyHelpTeam @jme_900 Your lying you can’t pause it you have to cancel it. I have done this and can tell you now if it eventually gets back to normal I won’t be paying full price for it 🤔
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@SkyHelpTeam So why did you wankers cancel mine instead then you.
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam why did you get me to cancel my sky sports subscription last week and now you can pause it.
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Jeff Robinson
(@robbosreds) reported
from
Gloucestershire, England
@SkySports please please please get rid of Martin Tyler, he spoils a game with his endless drivel and crap facts. All we want is someone to commentate on the game in front of him.#ENGvsBEL
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Sharni Keyes™
(@SharniKeyes) reported
from
Tewkesbury, England
@SkyHelpTeam please would you be able to advise if there are issues with the service for the Gloucestershire area? Trying to work from home and service is barely intermittent. Please help 😫
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam No customer service did as there was no other option at that point. So I had to as I wasn’t able to pay £15 a month for a sport channel with no sport.
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Saffron Snow
(@Saffylockey) reported
from
Cheltenham, England
Purchasing @SkySports was the worst decision of my life... on an interesting note though there’s a man called Paul Pogba ha ha ha what a name ,and he’s ‘the best midfielder in the world and needed that goal’..... apparently
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Sarah Smith
(@sarmanse) reported
from
Gloucestershire, England
Yet again @SkyUK have provided very bad customer service, it’s a shame they continue to be incompetent and don’t seem to be able to provide what they agree on the phone #verydissappointing #thirdcalltoskyinaweek #willdefinatelycancelthistime @MoneyTelegraph
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Karen L West
(@KarenLWFereday) reported
from
Cheltenham, England
@SkyUK contact number please as my broadband is not working no phone numbers on the sky app!
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam Then I phone today to ad it back and the best offer I get is £20 a month for less sport. Football games with no fans. It’s a joke how sky think they can name there price now for a product what isn’t the same as what it was. I been sky customer for 5 years two no loyalty shown.
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam Nope because I never had that option in the first few weeks. But how can sky justify charging me £5 more now when there is less sport and football matches won’t be the same with no fans. I have bt sport and there only gonna charge me 50% next month.
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Mark Hammond
(@MarkHammondLFC) reported
from
Gloucestershire, England
@SkyHelpTeam Tried this yesterday with no success. Will try again tonight but this is worse than the 10 days telephone I experienced a couple of months ago as the internet is down too!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Walkden
(@mazymixer) reported
Thanks to Victor on the phone at @SkyHelpTeam. Diagnosed a faulty router and sending a new one to arrive tomorrow. Can't ask for more than that as problem resolution, so credit where it's due 👏👏👏
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Melanie 🌱♿️
(@LadyPoplet) reported
@SkyHelpTeam my broadband has been out since 7am. Checked the Sky status and it’s apparently an issue in my area. There’s no updates though. Can you give me an approx fix time please? Thanks
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DelBoy
(@radvidelski) reported
@SkyHelpTeam no wifi,call centre tech said it was an outside problem but no engineers at the weekend.we both WFH,been a customer over 20 years.i can't wait til Monday.surely you have engineers at the weekend?!
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LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?
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Janis McKell
(@McKellJanis) reported
You’ve lost a good worker @SkyHelpTeam in Jodie. Spoke with her before she left to go to her new job and she was a credit to a help team
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craig rathbone
(@raffers77) reported
@SkyHelpTeam no internet in WS2 area. Done all your online advice. Saying issue in the area. Is it being fixed.
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Alaina
(@AlainaLainaLane) reported
@JasmiineReign @SkyHelpTeam Message my brother on Instagram #officialfinntech he has a tech company that helps in solving issues like this, in a case where the support team is not helping.
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Lynne
(@LynetteEnid) reported
@SkyHelpTeam I desperately need help my tv fell on the floor and I now have a dent. My account number is 622573480010 I do have sky protection but I bought this telly a while ago and forgot to add it to my protection, as 2017 my husband walked out on me and dad died 2020
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Janis McKell
(@McKellJanis) reported
@SkyHelpTeam I’m currently in Spain and have only a neighbour available to get into my house. Please help! I originally spoke with someone who said that there would be no problem reconnecting so I don’t understand why I still don’t have a broadband connection after eight weeks
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Jules
(@falmouth_wolf) reported
@SkyHelpTeam The faults an outside fault according other people who've been tweeting you this morning, but you don't have any engineers on a weekend to fix it and could take 2-5 working days. Really helpful.