Sky Outage Report in Rushmere St Andrew, Suffolk, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Rushmere St Andrew, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rushmere St Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (46%)
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Internet (35%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Rushmere St Andrew, Suffolk, England
The most recent Sky outage reports came from the following cities: Ipswich, Harwich, Felixstowe, Stowmarket and Saxmundham.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Rushmere St Andrew, England
Latest outage, problems and issue reports in Rushmere St Andrew and nearby locations:
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Lee Sifford ⚒ (@lee_sifford) reported from Ipswich District, England
@L4RDS @7hevers @SkyHelpTeam I will be phoning tomorrow once I’ve woken up after my night shift, as a Key worker delivering an essential service im expecting to be “prioritised” bet I’m still hanging on for hours !
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Tee (@Pttee85) reported from Ipswich District, England
@SkyUK worst provider ever!! £130 a month for shit internet and zero customer service 👌🏽
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Lee Sifford ⚒ (@lee_sifford) reported from Ipswich District, England
@denty32 @D_G_00DYWHUFC @SkyHelpTeam Yeah, but getting through on the phone will be fun, the help account on here haven’t been exactly helpful !
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Si Smith (@sjslfcforever) reported from Felixstowe, England
@SkyUK hi I’m having sound issues on most of your channels, audio cuts out every 60 seconds for a second this is spoiling watching movies and live sport, this has been going on since August, I have reset all the equipment (I.e turn on / off) but no joy please advise how to fix.
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Paul Boon (@wizedude_) reported from Ipswich District, England
@SkyUK when will you decide to contact a interested new customer who has requested a callback with the blue light app. We advised the request on Saturday for 2pm it’s now Monday and you haven’t even bothered to call. You are a complete joke. How can you expect to get custom.
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Mark Bradfield (@Mark_Antony_3) reported from Ipswich District, England
@SkyUK @SkyHelpTeam Hello, ive ben a victim of a scam and Sky have said it will take 7 days to investigate can you help urgently
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Kial (@KJL1719) reported from Stowmarket, England
@SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!
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Keep Well (@KeepWellKW) reported from Ipswich District, England
@SkyHelpTeam really! 15 minutes to answer the phone when your online help has now told me to ring as broadband cant be sorted! Not really good enough
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Si Smith (@sjslfcforever) reported from Felixstowe, England
@SkyUK can someone please contact me regarding the loss on audio I get every 60 seconds on all your channels, I’ve asked already an no response, you are quick enough to take your payments each month so can someone please sort this problem ASAP #nothappy
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Lee Sifford ⚒ (@lee_sifford) reported from Ipswich District, England
@7hevers @SkyHelpTeam Absolutely useless, blatantly a fault on the box, and I’m paying almost £90 a month for this abysmal service.
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Philip Shortland (@PhilipShortland) reported from Stowmarket, England
@MarcIles A one off tax on PL clubs and payroll tax on their players, plus Skysports profits to be distributed down the pyramid would be a start - but guess what, big 6 will threaten breakaway.
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Shell Williams (@Williams68Shell) reported from Kesgrave, England
Boxes. Says no signal etc etc that they can’t connect to main box. I pay over £100 a month for my sky services. Covid isn’t my fault. Sort the issues out or Il find a company who is able to provide a better service. I’ve been a customer over 20 Years. Enough is enough @SkyUK
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Made of Stone #BritishIndependence (@ArbonPaul) reported from Felixstowe, England
@RonHayward200 @SkySports Doing it to wind you up.. Burn his house down buh😂😂
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Flick B (@felicityboulton) reported from Felixstowe, England
@SkyHelpTeam can you help please.
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Joseph C Paul Jr (@Joe_Paul_JNR) reported from Rendlesham, England
@SkySports What a total fail tonight. Sky Q is a horrible service, order UFC 246 and wake up to watch in bed only to find my Sky Q box in the bedroom won't connect. My kitchen Sky Q hasn't worked in over a month, have called customer service. Out with my Sky and soon
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Mark Bradfield (@Mark_Antony_3) reported from Ipswich District, England
@SkyHelpTeam i PMed at 13.30 but heard nothing, can you help urgently. I paid for access to a service but been blocked
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Philip Shortland (@PhilipShortland) reported from Stowmarket, England
@MarcOPolosBeard @SkySports @premierleague Problem is Dave, they already have my cash.
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Gareth Connor (@GarethConnor4) reported from Ipswich District, England
@SkySports I’m saddened as a country we seem to have lost our backbone. Shutting the country down against medical advice because we are scared. Wet wipes.
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Damian Bullimore (@damobullimore) reported from Felixstowe, England
Just realised. Here we are paying for SkySports. But there isn’t any ! I’ll be ringing @SkyUK Customer services to have a chat. Money can be saved for my elderly father
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Mark Bradfield (@Mark_Antony_3) reported from Ipswich District, England
Appaling service from @SkyHelpTeam Pay for a service, and then I am told ive exceeded my devices (only use 1) and no cant use my subscription. Have had to raise a case with my bank to recover the money that has been taken
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsten Holm Hudson (@holm_hudson) reported
@8gzd8k76nM @SkyHelpTeam It maybe a known issue (so why hasnt sky sent emails about it) and it maybe you don't care but if you follow the live feeds on sky conmunity you will see how many are affected and care. And noone should be affected at all, searching or not searching. I disagree with you Mark
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SPFL Banter 🏴 (@splbanter) reported
i don't follow talksport but i sometimes get their tweets of opinion pieces pop up on my timeline. honestly don't know how anyone can listen to that drivel all day. round the clock nonsense/shite opinions. its like the worst parts of skysports news on steroids
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GT (@yesyEs621) reported
@SkyHelpTeam Hi, my bill for my broadband comes out on Thursday but I want to change it to Friday. Could you help?. Tried calling no help
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Tol3 (@tol3AJ) reported
@SkyHelpTeam after being on hold for a hour iv given up! What sort of customer service do you provide!!!
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Matt B (@MatthewBruce346) reported
@SkyHelpTeam Thanks Ross, they told me ‘maybe call back in a couple of months, Sky price things high at first so only the people that really want stuff get it, and the price may come down’
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Pat Fanning (@FanningPat) reported
@SkyUK My broadband stopped working 12 hours ago. I cannot any update or plan for a fix from your website. Can you help please?
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Philip Johnson (@Pjohnno26) reported
@SkyHelpTeam Put an upgrade through and received confirmation email. A minute later received another email to say you’ve cancel the order, then another minute later saying it’s been processed… which should I take notice of??
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Geraldine Lester (@geraldine2626) reported
@SkyHelpTeam Have Pm. To note Hello- there are no issues with access whatsoever and they have waited (with my brother) for engineers that have not arrived.
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Dipesh Mistry (@dipeshmistry1) reported
@SkyUK Been trying to order all morning. Is there an issue with placing orders on the website?
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Rachael Ayers (@Rayers3370) reported
@SkyUK it looks like Sky and BT broadband is not working in Buckingham and surrounding villages. Everyone who is making contact with Sky is being told no one has reported a problem 🤔