TalkTalk Outage in Wallingford, Oxfordshire, England

@HannahLewin12 @TalkTalk Talktalk are ****.

@TalkTalkHere @TalkTalk I want to speak to your customer service team to dispute my exit fee in circumstances where the service has not been fit for purpose.

@TalkTalk All help is needed! No Internet

@TalkTalk Hi, we’ve been without internet for 24hrs, we’ve followed all the steps on the website and can’t seem to get in contact with anyone to get it fixed. Can you please advise as your website is saying there are no issues in our area!

@zhangyaoyao3848 @TalkTalk I’m the same. I was go live 31/3 now 10/6 after engineer stopped mid instillation. No comms from #TalkTalk and @OpenreachHelp washed their hands of problem.

@TalkTalk still waiting on reply to the DMs sent over the last 3 days. Such poor customer service.

Warning to all should you be considering changing your internet provider. @OpenreachHelp @WeAreOpenreach having walked away mid installation last Tuesday, have offered 10th June to return. No Wi-fi for 10 weeks and @TalkTalk offering no help. #Angry #Fuming #PoorCustomerService

Lock down, isolation and #furloughed all with no Wi-fi thanks to no information from @TalkTalk

@TalkTalk Already 67 comments of no communication so looks like I’m No.68. Still no engineer appointment and now paying for a service that has not been installed. Avoid #TalkTalk folks if you’re looking to change provider.

@TalkTalk I have been waiting 7 months to get internet..and I am no nearer to being connected. The process so far has been painful, with false promises, false starts and the most shocking customer service. The point of my message is to implore anyone to reconsider using Talk Talk

Credit where it's due @TalkTalk have phoned and apologised and taken full responsibility for the problem I was having on Monday. They spent 2.5 hours refusing to believe it was anything other than me at fault I couldn't see one particular website.

@TalkTalk Thanks for meaningless apologies- we need action and delivery of services as promised by you and PAID for by them! My parents are distressed by this scenario! I can DM details but this thread is staying open!I won’t continue to allow this sort of appalling service to be hidden.

@talktalk @BTOpenreach your customer service is an absolute disgrace. You have managed to leave my parents with no landline or internet facility for over a week & then the booked engineer fails to turn up after waiting in for 5 hrs and the promise of texts 30mins before visit.

@TalkTalk doubled my bill without notification. Refuses to compensate for losses due to 8weeks internet problems. Refuses to allow you to speak with senior staff or request call back. Hangs up on you when you question their policies. @CISASUK

@TalkTalk @TalkTalkGroup why is it you guys keep telling me my complaint is settled? The complaint is far from settled. We have had no service for almost a week. Sat inside for that time waiting for an engineer you never even requested. This is a joke No signal No work No wages!!

@HateOnFather @TalkTalk WiFi isn't working at all so I'm running out my data. Any fix yet?

ARGH, my internet signal is too weak to hold on to the #CriticalRole stream tonight. I'll try for the rebroadcast, but man. Talktalk, why must you hurt me in this way?

@ITV @itvhub um, so why is the app so poor right now? Doesn’t work on Nebula Capsule projectors, and ad breaks seem to keep freezing on talktalk tv box..?

Talktalk without a doubt the worst internet provider you can get

@TalkTalk We just want a new provider, we are tired of these ongoing issues.

@TalkTalk Guys, my internet has been down the entire day today. What’s going on?!?

@TalkTalk Issue with broadband.

@TalkTalk Hi since upgraded the wifi it hasn’t worked. Can you help please? I can’t find a link to contact you directly

@TalkTalk Just gone down in Newcastle. Is this a known issue?