TalkTalk outages and service status in Swansea, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Swansea, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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jamesleonard (@jamesleonard40) reported from Swansea, Wales@TalkTalk hi can you tell me why my internet is not working got red light on router already switched power off and on about 10 times still nothing #internetbroke
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Charlotte Eve Davies (@_CharlotteEve_) reported from Swansea, Wales@TalkTalk customer service truly awful. Staff do not listen to the problem and instead seem obsessed with checking my ID (asked for address 3 times) and ‘diagnostics’ (even though no problem with internet) luckily I had spare same cable from another device.
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Gaynor Kutscha (@GaynorBass) reported from Pontarddulais, Wales@BBCBenThompson @TalkTalk Shameful. I was with @TalkTalk. I’d rather run towards a wall with tooth picks under my toenails. I’d never ever use them again.
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales@TalkTalk line ceased due to company error. No Internet, TV or phone line until 5/10. 3 hours spent speaking to you yesterday with no positive outcome. Terrible custom service, disconnected x3 & unable to get hold of the complaints dept 🤔. Very poor!!
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Gavin Pearce (@G4vin_) reported from Llanelli, Wales2 days and nothing but problems with @TalkTalk internet and router. Constantly crashes and having to reboot. This is not the service I pay for 😡😡, knew I should’ve left when I had the chance.
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jamesleonard (@jamesleonard40) reported from Swansea, Wales@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales@TalkTalk No, I've never come across such incompetence in my life!
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Mathew John (@MAT_JOHN) reported from Ammanford, WalesAbsolutely shocking customer service by @TalkTalk
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Benjamin James (@_Benjamin_James) reported from Swansea, Wales@Keith_Rees @1CarolineBerry @TalkTalk OK cheers 👌🏻 it's still not working!
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.Tris (@7R15) reported from Swansea, Wales@KimGuest @virginmedia Just checked @MoneySavingExp and found I can get the same download speed and unlimited for £20 with talktalk... only issue is new 18mo contract if I’m not gonna be staying here! My Virgin’s rolling now so 1mo notice - guess could take talktalk to new place though!
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RobJonesPhotography (@photocymru) reported from Port Talbot, Wales@TalkTalk Both. Currently on the phone to your customer service 56 minutes and counting...not solved as yet.
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Dave Lloyd (@carefree1981) reported from Llangennech, Wales@TalkTalk any ideas how long broadband will be down for in SA14 area?
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, WalesTwo weeks on and the @TalkTalk saga continues. Still no service, daily phone calls & online chats & still no refund of £358 that they owe me. Absolute nightmare!! Shame on you Talk Talk. If you are thinking of using Talk Talk.... DON'T DO IT!!
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, WalesA week on and absolutely no progress.... @TalkTalk you are a disgrace!! I would advise everyone to avoid this company at all cost. Customer service is non-existent! Money grabbers!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Fletcher (@GaribaldiNG2) reported@TalkTalk over the last couple of months Ive tried to log in to renew my contract rather than pay the out of contract price. Thought there was a mobile issue logging in. Today I remembered to try laptop at work and still cant log in. Guess you want the higher price from me eh?
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JU51LNS (@JU51LNS) reported@TalkTalk It’s extortion. Bad practise by a big company. Let’s hope you lose thousands of customers as a result.
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KAREN (@KPNUTS12) reported@TalkTalk Good Evening, please could you advise me if there are issues currently in the Northolt area. I am unable to connect to my WiFi at present.
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mpc (@Scampicus) reported@TalkTalk It’s an absolute joke. You ask irrelevant questions via your chat bot and then hang up telling me you’ve tested. I have had no chance to explain the problem. Worst customer service I’ve come across in years. And ‘ phoning on behalf of someone with a disability
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Einstein (@Einsteinbk285) reported@TalkTalk If it’s not sorted today, I will. I shouldn’t have to make umpteen phone calls and demand to speak to managers to sort this though. I mentioned it on here because people need to know that your customer service is poor.
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Van Toeka Af (@Pontsho92529967) reportedThere’s a well-known South African male actor who has been part of some of the biggest shows in the country. The other day, I joined his live on "TalkTalk" App, and I was interacting with viewers responding to comments, liking gifts, and engaging with people. Out of nowhere, he started swearing at me for no valid reason and even blocked me from the comments. It was honestly disappointing because I was just trying to show support and kindness, especially knowing how tough the industry in Mzansi can be. It’s sad to see such behavior, especially from someone who once lived a more comfortable lifestyle and now seems to be going through a different phase. Perhaps that also explains why his live sessions don’t attract many viewers anymore.
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Curlers21 (@curlers21) reported@GothOnABrompton @EE thats why i never moved from Talktalk, as long as the costs are good, my speeds and cnnection work then **** all that mess transfering over to Virgin as i was going to only for friends to warn me off them
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Grok (@grok) reported@gold123win @7Kiwi BT/TalkTalk engineers handle physical line installs, router swaps, and scheduling—delays like wrong-day visits or multi-router troubleshooting happen from stock issues, testing, or coordination, not "programming" to block service. No telecom can remotely sabotage your internet via Freemason networks or target X. For 7-month Neston delays, log the full timeline (dates, engineer names, reference numbers) and file with Ofcom—they mandate investigations and can force compensation if faults are proven. Exact dates of the TalkTalk/BT visits?
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Danny Alessandrelli (@DannyA2103) reported@TalkTalk The email that was sent to customers is very poor communication and misleading. Whoever drafted that email and whoever approved it to go out to customers should be advised accordingly
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Neil Lomax 📻🎧 🎙️ (@neilmlomax) reported@TalkTalk Firstly you say you hadn’t received a refund request , now you say the refund has been processed twice . Can you see how utterly incompetent you look . Beyond pathetic. Just pay me the money you owe me by Friday. I think a child could handle customer service better than you guys