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TalkTalk outages and service status in Swansea, Wales

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TalkTalk Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    @TalkTalk line ceased due to company error. No Internet, TV or phone line until 5/10. 3 hours spent speaking to you yesterday with no positive outcome. Terrible custom service, disconnected x3 & unable to get hold of the complaints dept 🤔. Very poor!!

  • MAT_JOHN
    Mathew John (@MAT_JOHN) reported from Ammanford, Wales

    Absolutely shocking customer service by @TalkTalk

  • jamesleonard40
    jamesleonard (@jamesleonard40) reported from Swansea, Wales

    @virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports

  • _CharlotteEve_
    Charlotte Eve Davies (@_CharlotteEve_) reported from Swansea, Wales

    @TalkTalk customer service truly awful. Staff do not listen to the problem and instead seem obsessed with checking my ID (asked for address 3 times) and ‘diagnostics’ (even though no problem with internet) luckily I had spare same cable from another device.

  • GaynorBass
    Gaynor Kutscha (@GaynorBass) reported from Pontarddulais, Wales

    @BBCBenThompson @TalkTalk Shameful. I was with @TalkTalk. I’d rather run towards a wall with tooth picks under my toenails. I’d never ever use them again.

  • 7R15
    .Tris (@7R15) reported from Swansea, Wales

    @KimGuest @virginmedia Just checked @MoneySavingExp and found I can get the same download speed and unlimited for £20 with talktalk... only issue is new 18mo contract if I’m not gonna be staying here! My Virgin’s rolling now so 1mo notice - guess could take talktalk to new place though!

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    Two weeks on and the @TalkTalk saga continues. Still no service, daily phone calls & online chats & still no refund of £358 that they owe me. Absolute nightmare!! Shame on you Talk Talk. If you are thinking of using Talk Talk.... DON'T DO IT!!

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    @TalkTalk No, I've never come across such incompetence in my life!

  • jamesleonard40
    jamesleonard (@jamesleonard40) reported from Swansea, Wales

    @TalkTalk hi can you tell me why my internet is not working got red light on router already switched power off and on about 10 times still nothing #internetbroke

  • _Benjamin_James
    Benjamin James (@_Benjamin_James) reported from Swansea, Wales

    @Keith_Rees @1CarolineBerry @TalkTalk OK cheers 👌🏻 it's still not working!

  • G4vin_
    Gavin Pearce (@G4vin_) reported from Llanelli, Wales

    2 days and nothing but problems with @TalkTalk internet and router. Constantly crashes and having to reboot. This is not the service I pay for 😡😡, knew I should’ve left when I had the chance.

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    A week on and absolutely no progress.... @TalkTalk you are a disgrace!! I would advise everyone to avoid this company at all cost. Customer service is non-existent! Money grabbers!

  • photocymru
    RobJonesPhotography (@photocymru) reported from Port Talbot, Wales

    @TalkTalk Both. Currently on the phone to your customer service 56 minutes and counting...not solved as yet.

  • carefree1981
    Dave Lloyd (@carefree1981) reported from Llangennech, Wales

    @TalkTalk any ideas how long broadband will be down for in SA14 area?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • mcnulty_tommy
    Tommy McNulty (@mcnulty_tommy) reported

    @TalkTalkGroup absolute disgrace. Impossible to contact due to account number, log ins etc being forgotten (my 80 year old dad) and now we’ve cancelled and gone with Sky you won’t stop calling the poor man, causing him real upset. Scum bags #talktalk

  • SA_McKay
    Steven A. McKay (@SA_McKay) reported

    @Hayz35Hw @TalkTalk I'm on live chat with them now, apparently there's some fault between them and my house so I need to do some tests. Which probably doesn't help you but suggests it's a fault at my end, so yours may resolve itself on its own soon

  • SueWhite2014
    Sue White (@SueWhite2014) reported

    Thank you to Sibonelo, the TalkTalk representative who finally resolved my issue after more fruitless phone calls. He was more than helpful and efficient. Thank you.

  • Amina35771847
    Annieno92 (@Amina35771847) reported

    9 fkn days waiting for someone to come and fix the damned Internet 😒 @TalkTalk

  • proco007
    MorgothTheRabbit (@proco007) reported

    @PaulUtd16 @TalkTalk There's a reason why I binned them off years ago. Simply awful company. I hope @TalkTalk do the right thing. For a change.

  • Villa51Darren
    Darren Jenkins (@Villa51Darren) reported

    @TalkTalk @Ofcom since “planned maintenance “, my 90 yr old visually impaired, widowed mum has been left without a house phone line working for 12 days. Daily updates to say not fixed is not good enough in a modern tech world for an extremely vulnerable customer. DO NOT USE/Help!

  • PaulUtd16
    Paul (@PaulUtd16) reported

    Hi @TalkTalk is there a reason why you sent an engineer round to fix a problem at my elderly parents just to leave them without internet or phone line for the bank holiday weekend?

  • Andy_Ross1962
    Andy (@Andy_Ross1962) reported

    @devilscustard @TalkTalk We were on TalkTalk years ago, they were rubbish at everything. A terrible company.

  • k1kura55
    SKG k1kura55 お尻を蹴る (@k1kura55) reported

    @saltyy_savage Im talktalk and pay 37 for 900mb. Never had an issue with them or my internet

  • flatherings
    Paul Flather (@flatherings) reported

    So then this guy asks for £1 deposit refundable I am reassured to solve my problem presumably on behalf of @Talktalk who are my erstwhile WiFi suppliers but have gone into cyberspace ….after a few exchanges he says for £22 he will connect to my system abc solve it for me ?