TalkTalk outages and service status in Swansea, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Swansea, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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jamesleonard (@jamesleonard40) reported from Swansea, Wales@TalkTalk hi can you tell me why my internet is not working got red light on router already switched power off and on about 10 times still nothing #internetbroke
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, WalesTwo weeks on and the @TalkTalk saga continues. Still no service, daily phone calls & online chats & still no refund of £358 that they owe me. Absolute nightmare!! Shame on you Talk Talk. If you are thinking of using Talk Talk.... DON'T DO IT!!
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, WalesA week on and absolutely no progress.... @TalkTalk you are a disgrace!! I would advise everyone to avoid this company at all cost. Customer service is non-existent! Money grabbers!
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales@TalkTalk line ceased due to company error. No Internet, TV or phone line until 5/10. 3 hours spent speaking to you yesterday with no positive outcome. Terrible custom service, disconnected x3 & unable to get hold of the complaints dept 🤔. Very poor!!
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jamesleonard (@jamesleonard40) reported from Swansea, Wales@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
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Benjamin James (@_Benjamin_James) reported from Swansea, Wales@Keith_Rees @1CarolineBerry @TalkTalk OK cheers 👌🏻 it's still not working!
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Gavin Pearce (@G4vin_) reported from Llanelli, Wales2 days and nothing but problems with @TalkTalk internet and router. Constantly crashes and having to reboot. This is not the service I pay for 😡😡, knew I should’ve left when I had the chance.
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RobJonesPhotography (@photocymru) reported from Port Talbot, Wales@TalkTalk Both. Currently on the phone to your customer service 56 minutes and counting...not solved as yet.
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.Tris (@7R15) reported from Swansea, Wales@KimGuest @virginmedia Just checked @MoneySavingExp and found I can get the same download speed and unlimited for £20 with talktalk... only issue is new 18mo contract if I’m not gonna be staying here! My Virgin’s rolling now so 1mo notice - guess could take talktalk to new place though!
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Gaynor Kutscha (@GaynorBass) reported from Pontarddulais, Wales@BBCBenThompson @TalkTalk Shameful. I was with @TalkTalk. I’d rather run towards a wall with tooth picks under my toenails. I’d never ever use them again.
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Mathew John (@MAT_JOHN) reported from Ammanford, WalesAbsolutely shocking customer service by @TalkTalk
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales@TalkTalk No, I've never come across such incompetence in my life!
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Dave Lloyd (@carefree1981) reported from Llangennech, Wales@TalkTalk any ideas how long broadband will be down for in SA14 area?
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Charlotte Eve Davies (@_CharlotteEve_) reported from Swansea, Wales@TalkTalk customer service truly awful. Staff do not listen to the problem and instead seem obsessed with checking my ID (asked for address 3 times) and ‘diagnostics’ (even though no problem with internet) luckily I had spare same cable from another device.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Gaz Horton 🏴🇬🇧 (@gadgets54) reportedWhy is everyone i talk to at @TalkTalk customer services is called Mohammed! 19 chats to no avail, still waiting on “promised” new router! Sort it out ffs without me spending another 5 hours on hold!
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Steven A. McKay (@SA_McKay) reported@Hayz35Hw @TalkTalk I'm on live chat with them now, apparently there's some fault between them and my house so I need to do some tests. Which probably doesn't help you but suggests it's a fault at my end, so yours may resolve itself on its own soon
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Roland Armes (@roley999) reported@TalkTalk here we go again: Parents (I am the account holder) have another fault with their broadband. They’re on the vulnerable customer list. I have tried the number I was given by the chief exec team last time but am now stuck in a text/bot chat loop of doom. Please reach out.
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Kerrie (@WF2K_) reported@TalkTalk I know because I've been told exactly that by your team and I never said I was frustrated? So I'm not sure why you assumed that.
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Cam 🇾🇪 (@UTDCamm) reported@paulivory1963 @TalkTalk trust me mate leave them, gave us a terrible service for years and was impossible to get hold of someone who actually cared and wanted an issue solved. Cutting us off half the time, switched to Virgin Media this year and was the best choice
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Gazza (@kunsbannedhair) reported@biggle1908 ******* awful, unreliable as **** and the customer service is worse than turn of the century @TalkTalk
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Carla 🏠 (@fliickernh) reported@TalkTalk on the phone with an agent trying to fix my grandmothers phone line but was told an engineer can’t come until next week. She’s 90, lives alone and relies on a panic button so can’t be without her phone, is it possible for someone to come sooner?
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Paul Flather (@flatherings) reportedSo then the @talktalk bot lady says she will connect me to a tech guy - just hang on - been hanging on to Talktalk with @Talktalk for 3 hours so er up for that . Well *******, I get a contact in 5 minutes a Mr Arshun but he seems to be from JAtech and he is asking for money ?
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Mark Wapples (@mark_wapples) reported@timpar1966 @TalkTalk I have been a customer for nearly twenty years. Could you explain why you are charging me.
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Jake (@odetomercury) reported@TalkTalk Hi. Any issues reported in ST16? Internet is not working. I see there may be an issue with phone line in our area? Is there an ETA on a fix?