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TalkTalk outages and service status in Swansea, Wales

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TalkTalk Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • 7R15
    .Tris (@7R15) reported from Swansea, Wales

    @KimGuest @virginmedia Just checked @MoneySavingExp and found I can get the same download speed and unlimited for £20 with talktalk... only issue is new 18mo contract if I’m not gonna be staying here! My Virgin’s rolling now so 1mo notice - guess could take talktalk to new place though!

  • jamesleonard40
    jamesleonard (@jamesleonard40) reported from Swansea, Wales

    @virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    A week on and absolutely no progress.... @TalkTalk you are a disgrace!! I would advise everyone to avoid this company at all cost. Customer service is non-existent! Money grabbers!

  • carefree1981
    Dave Lloyd (@carefree1981) reported from Llangennech, Wales

    @TalkTalk any ideas how long broadband will be down for in SA14 area?

  • MAT_JOHN
    Mathew John (@MAT_JOHN) reported from Ammanford, Wales

    Absolutely shocking customer service by @TalkTalk

  • GaynorBass
    Gaynor Kutscha (@GaynorBass) reported from Pontarddulais, Wales

    @BBCBenThompson @TalkTalk Shameful. I was with @TalkTalk. I’d rather run towards a wall with tooth picks under my toenails. I’d never ever use them again.

  • _CharlotteEve_
    Charlotte Eve Davies (@_CharlotteEve_) reported from Swansea, Wales

    @TalkTalk customer service truly awful. Staff do not listen to the problem and instead seem obsessed with checking my ID (asked for address 3 times) and ‘diagnostics’ (even though no problem with internet) luckily I had spare same cable from another device.

  • G4vin_
    Gavin Pearce (@G4vin_) reported from Llanelli, Wales

    2 days and nothing but problems with @TalkTalk internet and router. Constantly crashes and having to reboot. This is not the service I pay for 😡😡, knew I should’ve left when I had the chance.

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    @TalkTalk No, I've never come across such incompetence in my life!

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    Two weeks on and the @TalkTalk saga continues. Still no service, daily phone calls & online chats & still no refund of £358 that they owe me. Absolute nightmare!! Shame on you Talk Talk. If you are thinking of using Talk Talk.... DON'T DO IT!!

  • photocymru
    RobJonesPhotography (@photocymru) reported from Port Talbot, Wales

    @TalkTalk Both. Currently on the phone to your customer service 56 minutes and counting...not solved as yet.

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    @TalkTalk line ceased due to company error. No Internet, TV or phone line until 5/10. 3 hours spent speaking to you yesterday with no positive outcome. Terrible custom service, disconnected x3 & unable to get hold of the complaints dept 🤔. Very poor!!

  • jamesleonard40
    jamesleonard (@jamesleonard40) reported from Swansea, Wales

    @TalkTalk hi can you tell me why my internet is not working got red light on router already switched power off and on about 10 times still nothing #internetbroke

  • _Benjamin_James
    Benjamin James (@_Benjamin_James) reported from Swansea, Wales

    @Keith_Rees @1CarolineBerry @TalkTalk OK cheers 👌🏻 it's still not working!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Tambourineman88
    John Peeling 🇺🇦 (@Tambourineman88) reported

    @TalkTalk Direct message not working

  • JeanSmith551952
    Jean Smith. Be kind and smile it costs nothing. (@JeanSmith551952) reported

    @garygilligan @virginmedia Phoned TalkTalk to add SafeCall. Answered within seconds. Lovely helpful person. Added the service, gave me £4 discount off my monthly bill then found another offer £2 less. So I have an extra service plus £5 a month saving for 18 months. Change to @TalkTalk they are excellent.

  • butchermatt
    Agent PBA (@butchermatt) reported

    @TalkTalk Wow! What a totally useless customer service person Ijust spoke to. I am appalled at how unhelpful and stupid they were. The call was recorded so please listen to it. Unbelievable!

  • kgraves68
    Karen Graves (@kgraves68) reported

    @TalkTalk absolutely shocking customer service from you!

  • SRIPRAKASH76
    Dr Prakash Nayak (@SRIPRAKASH76) reported

    @TalkTalk Hi Sindy thank you for your attention. Put in lot of time in drafting the complaint and what does the TalkTalk complaints officer do ? Just ignored the major part !! Not a professional standard is it? Why does TalkTalk employ people for? Leaving customers frustrated is not good.

  • arunvenay
    arunsomasundaram (@arunvenay) reported

    @TalkTalk my internet gone down and no service, when I call talk talk customer care service, it’s asking me to raise request using online portal, tell me how can I do that without internet, I’m very patient but you’re really touching my nerves

  • SweetJane451
    SweetJane451 (@SweetJane451) reported

    @talktalk are you having issues in W2 London again? Just to report the speeds of broadband are extremely slow AGAIN. .05Mbps at £49.61 per month @TalkTalk

  • TonyNotman49593
    Tony Notman (@TonyNotman49593) reported

    @devilscustard @TalkTalk Typical behaviour of companies when you do not pay for the service they failed to provide. Better to ignore them. They will eventually go away. BT, Vodafone, and virgin have tried this with me.

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @RobbyRSSRobot Hi Louise, No, TalkTalk and Everymail are not the same company. Let us know if you need help with anything TalkTalk-related. -Mandisa

  • kegger1664
    brendan (@kegger1664) reported

    @TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!