TalkTalk outages and service status in Swansea, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Swansea, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales@TalkTalk No, I've never come across such incompetence in my life!
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RobJonesPhotography (@photocymru) reported from Port Talbot, Wales@TalkTalk Both. Currently on the phone to your customer service 56 minutes and counting...not solved as yet.
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.Tris (@7R15) reported from Swansea, Wales@KimGuest @virginmedia Just checked @MoneySavingExp and found I can get the same download speed and unlimited for £20 with talktalk... only issue is new 18mo contract if I’m not gonna be staying here! My Virgin’s rolling now so 1mo notice - guess could take talktalk to new place though!
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Charlotte Eve Davies (@_CharlotteEve_) reported from Swansea, Wales@TalkTalk customer service truly awful. Staff do not listen to the problem and instead seem obsessed with checking my ID (asked for address 3 times) and ‘diagnostics’ (even though no problem with internet) luckily I had spare same cable from another device.
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Gaynor Kutscha (@GaynorBass) reported from Pontarddulais, Wales@BBCBenThompson @TalkTalk Shameful. I was with @TalkTalk. I’d rather run towards a wall with tooth picks under my toenails. I’d never ever use them again.
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Gavin Pearce (@G4vin_) reported from Llanelli, Wales2 days and nothing but problems with @TalkTalk internet and router. Constantly crashes and having to reboot. This is not the service I pay for 😡😡, knew I should’ve left when I had the chance.
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jamesleonard (@jamesleonard40) reported from Swansea, Wales@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
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jamesleonard (@jamesleonard40) reported from Swansea, Wales@TalkTalk hi can you tell me why my internet is not working got red light on router already switched power off and on about 10 times still nothing #internetbroke
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Benjamin James (@_Benjamin_James) reported from Swansea, Wales@Keith_Rees @1CarolineBerry @TalkTalk OK cheers 👌🏻 it's still not working!
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Dave Lloyd (@carefree1981) reported from Llangennech, Wales@TalkTalk any ideas how long broadband will be down for in SA14 area?
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, WalesA week on and absolutely no progress.... @TalkTalk you are a disgrace!! I would advise everyone to avoid this company at all cost. Customer service is non-existent! Money grabbers!
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales@TalkTalk line ceased due to company error. No Internet, TV or phone line until 5/10. 3 hours spent speaking to you yesterday with no positive outcome. Terrible custom service, disconnected x3 & unable to get hold of the complaints dept 🤔. Very poor!!
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, WalesTwo weeks on and the @TalkTalk saga continues. Still no service, daily phone calls & online chats & still no refund of £358 that they owe me. Absolute nightmare!! Shame on you Talk Talk. If you are thinking of using Talk Talk.... DON'T DO IT!!
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Mathew John (@MAT_JOHN) reported from Ammanford, WalesAbsolutely shocking customer service by @TalkTalk
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Langho Rovers (@langhorovers) reported@VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.
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Ruby Atkin (@ruby__ema) reported@TalkTalk why is your WiFi so slow atm
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angela pring (@homegoal) reported@TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t
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tunavomit (@tunavomit1) reported@TalkTalk why doesn't your website ever load, I'm just trying to change my broadband to you and it's been months now, it makes me think you're bad at this maybe I shouldn't be trying.
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Dave O (@llqdave) reportedFor the second month running, @Talktalk have tried closing a complaint ticket by pretending not to have received a reply. The quality of @TalkTalkGroup's (presumably outsourced) African support centre is appalling. #TalkTalk should be avoided.
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Jane Bartlett (@janebartlett100) reported@TalkTalk please explain why you leave an 85 year old with no phone and no help. One week and nothing. Messaging her has stressed her beyond belief Message me urgently
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Angela (@angelajazz2) reported@PaulUtd16 @TalkTalk Tech is great when it works. Trying to speak to a human these days to sort problems out is nigh on impossible! Hope your parents are sorted soon
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Joanna Ross (@JoannaR47564283) reported@jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasn’t available in my area. Went crawling back to Talk talk.
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Angela (@angelajazz2) reported@TalkTalk I have sent a DM, tried phoning & been referred to the website and hung on waiting for an agent for 45 mins last night. I’m afraid the service is so poor I’m cancelling today
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk Hi there,over the weekend emailed a complaint. It has been logged. Got an email today asking a feed back on a telephone call from talk talk.Never had a telephone call. What is going on ?