TalkTalk outages and service status in Swansea, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Swansea, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Charlotte Eve Davies (@_CharlotteEve_) reported from Swansea, Wales@TalkTalk customer service truly awful. Staff do not listen to the problem and instead seem obsessed with checking my ID (asked for address 3 times) and ‘diagnostics’ (even though no problem with internet) luckily I had spare same cable from another device.
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, WalesTwo weeks on and the @TalkTalk saga continues. Still no service, daily phone calls & online chats & still no refund of £358 that they owe me. Absolute nightmare!! Shame on you Talk Talk. If you are thinking of using Talk Talk.... DON'T DO IT!!
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales@TalkTalk line ceased due to company error. No Internet, TV or phone line until 5/10. 3 hours spent speaking to you yesterday with no positive outcome. Terrible custom service, disconnected x3 & unable to get hold of the complaints dept 🤔. Very poor!!
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Dave Lloyd (@carefree1981) reported from Llangennech, Wales@TalkTalk any ideas how long broadband will be down for in SA14 area?
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Benjamin James (@_Benjamin_James) reported from Swansea, Wales@Keith_Rees @1CarolineBerry @TalkTalk OK cheers 👌🏻 it's still not working!
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Gaynor Kutscha (@GaynorBass) reported from Pontarddulais, Wales@BBCBenThompson @TalkTalk Shameful. I was with @TalkTalk. I’d rather run towards a wall with tooth picks under my toenails. I’d never ever use them again.
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.Tris (@7R15) reported from Swansea, Wales@KimGuest @virginmedia Just checked @MoneySavingExp and found I can get the same download speed and unlimited for £20 with talktalk... only issue is new 18mo contract if I’m not gonna be staying here! My Virgin’s rolling now so 1mo notice - guess could take talktalk to new place though!
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RobJonesPhotography (@photocymru) reported from Port Talbot, Wales@TalkTalk Both. Currently on the phone to your customer service 56 minutes and counting...not solved as yet.
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Mathew John (@MAT_JOHN) reported from Ammanford, WalesAbsolutely shocking customer service by @TalkTalk
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jamesleonard (@jamesleonard40) reported from Swansea, Wales@TalkTalk hi can you tell me why my internet is not working got red light on router already switched power off and on about 10 times still nothing #internetbroke
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales@TalkTalk No, I've never come across such incompetence in my life!
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, WalesA week on and absolutely no progress.... @TalkTalk you are a disgrace!! I would advise everyone to avoid this company at all cost. Customer service is non-existent! Money grabbers!
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jamesleonard (@jamesleonard40) reported from Swansea, Wales@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
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Gavin Pearce (@G4vin_) reported from Llanelli, Wales2 days and nothing but problems with @TalkTalk internet and router. Constantly crashes and having to reboot. This is not the service I pay for 😡😡, knew I should’ve left when I had the chance.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Amie Rushe (@amiewa23) reported@TalkTalk Hi Unfortunetly your talktalk page, wont allow me to do DM when i click it keeps going to the home page.. We have been on the chat online also and using the app have tried to resolve with no change in status (result repeatedly showing weak signal). Outage since 4th of April
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JamesOMahoney (@JamesOMahoney) reported@TalkTalk My late mother who i informed @TalkTalk died in October 2025, Today I received a bill addressed in my late mother's name for payment in April 2026! Nobody is getting any phone service 😒
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mpc (@Scampicus) reported@TalkTalk It’s an absolute joke. You ask irrelevant questions via your chat bot and then hang up telling me you’ve tested. I have had no chance to explain the problem. Worst customer service I’ve come across in years. And ‘ phoning on behalf of someone with a disability
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Peter Deacon (@PeterDeacon2) reported@TalkTalk I now have an email account with every mail after you moved the service across. Their system is not working again, can’t log in and their chat box service and customer response team is hopeless. Need a UK address to send them a complaint. Have you got a contact point?
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John Pennington💙 (@diygolf) reported@TheGriftReport Me I would just tell them to **** off I left Talktalk because I could never speak to anyone in this country The big joke is they in a foreign language ask you to complete security questions who ******** checks them
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Ross Ward (@rossward1989) reported@TalkTalk I have not had Internet now for 5 days, I spoke to you regarding this on the first day of no service, you said you was sending an engineer and then a home visit which I took time off work nobody came, you then just closed my complaint with no consultation this is poor
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Angela (@angelajazz2) reported@TalkTalk Facebook. Was referred to the support on the website and an agent who left me there for 45mins
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James Pianoman (@oldskoolbiz) reported@TalkTalk 100% DOGSHIT. Worse internet provider in the UK. Charge you more for guaranteed all round the house internet and it cuts off. Reddit threads about it and they still do nothing. Worse company I have ever given money too. Useless customer service.
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brendan (@kegger1664) reported@TalkTalk Got to say so disappointed with your service and communication. Don’t think I’ll be carrying on with my order. Such a poor poor service.
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Lozzs hide away (@lozzshideaway) reported@TalkTalk still not working due nice Thursday at 11pm it just blinking orange