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TalkTalk outages and service status in Swansea, Wales

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TalkTalk Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    @TalkTalk No, I've never come across such incompetence in my life!

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    A week on and absolutely no progress.... @TalkTalk you are a disgrace!! I would advise everyone to avoid this company at all cost. Customer service is non-existent! Money grabbers!

  • _Benjamin_James
    Benjamin James (@_Benjamin_James) reported from Swansea, Wales

    @Keith_Rees @1CarolineBerry @TalkTalk OK cheers 👌🏻 it's still not working!

  • MAT_JOHN
    Mathew John (@MAT_JOHN) reported from Ammanford, Wales

    Absolutely shocking customer service by @TalkTalk

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    Two weeks on and the @TalkTalk saga continues. Still no service, daily phone calls & online chats & still no refund of £358 that they owe me. Absolute nightmare!! Shame on you Talk Talk. If you are thinking of using Talk Talk.... DON'T DO IT!!

  • photocymru
    RobJonesPhotography (@photocymru) reported from Port Talbot, Wales

    @TalkTalk Both. Currently on the phone to your customer service 56 minutes and counting...not solved as yet.

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    @TalkTalk line ceased due to company error. No Internet, TV or phone line until 5/10. 3 hours spent speaking to you yesterday with no positive outcome. Terrible custom service, disconnected x3 & unable to get hold of the complaints dept 🤔. Very poor!!

  • GaynorBass
    Gaynor Kutscha (@GaynorBass) reported from Pontarddulais, Wales

    @BBCBenThompson @TalkTalk Shameful. I was with @TalkTalk. I’d rather run towards a wall with tooth picks under my toenails. I’d never ever use them again.

  • carefree1981
    Dave Lloyd (@carefree1981) reported from Llangennech, Wales

    @TalkTalk any ideas how long broadband will be down for in SA14 area?

  • _CharlotteEve_
    Charlotte Eve Davies (@_CharlotteEve_) reported from Swansea, Wales

    @TalkTalk customer service truly awful. Staff do not listen to the problem and instead seem obsessed with checking my ID (asked for address 3 times) and ‘diagnostics’ (even though no problem with internet) luckily I had spare same cable from another device.

  • G4vin_
    Gavin Pearce (@G4vin_) reported from Llanelli, Wales

    2 days and nothing but problems with @TalkTalk internet and router. Constantly crashes and having to reboot. This is not the service I pay for 😡😡, knew I should’ve left when I had the chance.

  • jamesleonard40
    jamesleonard (@jamesleonard40) reported from Swansea, Wales

    @virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports

  • 7R15
    .Tris (@7R15) reported from Swansea, Wales

    @KimGuest @virginmedia Just checked @MoneySavingExp and found I can get the same download speed and unlimited for £20 with talktalk... only issue is new 18mo contract if I’m not gonna be staying here! My Virgin’s rolling now so 1mo notice - guess could take talktalk to new place though!

  • jamesleonard40
    jamesleonard (@jamesleonard40) reported from Swansea, Wales

    @TalkTalk hi can you tell me why my internet is not working got red light on router already switched power off and on about 10 times still nothing #internetbroke

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • JeanSmith551952
    Jean Smith. Be kind and smile it costs nothing. (@JeanSmith551952) reported

    @garygilligan @virginmedia Phoned TalkTalk to add SafeCall. Answered within seconds. Lovely helpful person. Added the service, gave me £4 discount off my monthly bill then found another offer £2 less. So I have an extra service plus £5 a month saving for 18 months. Change to @TalkTalk they are excellent.

  • Lifeline04India
    MR COOL (@Lifeline04India) reported

    @TalkTalk talk Talk is Down Globally? Please confirm as ur support team is pathetic

  • kaydfnr
    kayd (@kaydfnr) reported

    what’s best isp for routing? TalkTalk is awful I have 30 ping without exitlag whilst pixelbot has 20 and he’s on the other side of wales

  • AmyFairbrother7
    Amy (@AmyFairbrother7) reported

    @TalkTalk Any problems with wifi in the Lincolnshire area this morning because having trouble with connection?

  • fab_flamingoo
    FabFlamingoTuitionCo (@fab_flamingoo) reported

    Spent 2 hrs 50 mins trying to resolve an issue with @TalkTalk Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. Joke Company

  • homegoal
    angela pring (@homegoal) reported

    @TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t

  • maggie_tat
    MaggieTat (@maggie_tat) reported

    @tesssummers98 I've just spent over 4 hours talking with a TalkTalk chatbot. Eventually managed to resolve my issue by cancelling the service. If I'd spoken to an actual person the problem would have been solved in two minutes. It's absurd.

  • MartynYapp
    Martyn Yapp (@MartynYapp) reported

    Well have to say if you have a @TalkTalk broadband account then cancel. Charges up to £180 for the cancellation of the service upon the death of my mother. Other companies totally understandable given the circumstances, hardly able to understand English, good riddance to you!

  • Yotboyo
    Yotboy (@Yotboyo) reported

    @SandyofSuffolk I have a reciprocal agreement with my neighbour on Vodaphone. I am on TalkTalk. If either goes down we switch to the other.

  • maryholmes61
    Mary Holmes (@maryholmes61) reported

    @TalkTalk If it's quicker for me to deal with you then okay. But Im anxious im missing important emails. Please help.