TalkTalk outages and service status in Swansea, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Swansea, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, WalesTwo weeks on and the @TalkTalk saga continues. Still no service, daily phone calls & online chats & still no refund of £358 that they owe me. Absolute nightmare!! Shame on you Talk Talk. If you are thinking of using Talk Talk.... DON'T DO IT!!
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RobJonesPhotography (@photocymru) reported from Port Talbot, Wales@TalkTalk Both. Currently on the phone to your customer service 56 minutes and counting...not solved as yet.
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales@TalkTalk No, I've never come across such incompetence in my life!
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales@TalkTalk line ceased due to company error. No Internet, TV or phone line until 5/10. 3 hours spent speaking to you yesterday with no positive outcome. Terrible custom service, disconnected x3 & unable to get hold of the complaints dept 🤔. Very poor!!
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Mathew John (@MAT_JOHN) reported from Ammanford, WalesAbsolutely shocking customer service by @TalkTalk
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jamesleonard (@jamesleonard40) reported from Swansea, Wales@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
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Charlotte Eve Davies (@_CharlotteEve_) reported from Swansea, Wales@TalkTalk customer service truly awful. Staff do not listen to the problem and instead seem obsessed with checking my ID (asked for address 3 times) and ‘diagnostics’ (even though no problem with internet) luckily I had spare same cable from another device.
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.Tris (@7R15) reported from Swansea, Wales@KimGuest @virginmedia Just checked @MoneySavingExp and found I can get the same download speed and unlimited for £20 with talktalk... only issue is new 18mo contract if I’m not gonna be staying here! My Virgin’s rolling now so 1mo notice - guess could take talktalk to new place though!
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Dave Lloyd (@carefree1981) reported from Llangennech, Wales@TalkTalk any ideas how long broadband will be down for in SA14 area?
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Gavin Pearce (@G4vin_) reported from Llanelli, Wales2 days and nothing but problems with @TalkTalk internet and router. Constantly crashes and having to reboot. This is not the service I pay for 😡😡, knew I should’ve left when I had the chance.
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jamesleonard (@jamesleonard40) reported from Swansea, Wales@TalkTalk hi can you tell me why my internet is not working got red light on router already switched power off and on about 10 times still nothing #internetbroke
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, WalesA week on and absolutely no progress.... @TalkTalk you are a disgrace!! I would advise everyone to avoid this company at all cost. Customer service is non-existent! Money grabbers!
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Benjamin James (@_Benjamin_James) reported from Swansea, Wales@Keith_Rees @1CarolineBerry @TalkTalk OK cheers 👌🏻 it's still not working!
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Gaynor Kutscha (@GaynorBass) reported from Pontarddulais, Wales@BBCBenThompson @TalkTalk Shameful. I was with @TalkTalk. I’d rather run towards a wall with tooth picks under my toenails. I’d never ever use them again.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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George W (@Allez_oops) reported…of course, you and I know that all international numbers are prefixed with 00 - basic info that has been common knowledge for years. If you have setup a premium rate bar on your home telephone - be aware that if you are a TalkTalk customer, this security measure is redundant.
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John Traynor 🇾🇪 (Ducksoap) (@Mr_JDTraynor) reported@Girlw0ndr I've had TalkTalk for six years and it has never let me down.
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Mary Holmes (@maryholmes61) reported@TalkTalk If it's quicker for me to deal with you then okay. But Im anxious im missing important emails. Please help.
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Erin (@erin_perin) reported@TalkTalk your customer service is beyond poor, I have been without reliable internet for 12 days now. Your phone team are utterly clueless and your complaints manager doesn’t phone when he says he will. How do I cancel my internet with immediate effect?
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Kieran Firth-Bernard (Animation account) (@KFBanimation) reportedWednesday was my four-year mark I've been printing paper at school, and Thursday was the one MONTH mark of having NO WI-FI after coming back from Sicily! 😣 TalkTalk have been utterly useless to help us throughout the month, and we're hoping to finally get it sorted on Tuesday.
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Ruth Lampard (@ruth_lampard) reported@TalkTalk I said I want to speak to a customer service agent. That apparently was the key phrase that took me to a person. The Chat could have told me that. It didn’t. I’m have concluded the @TalkTalk chat is a poorly programmed AI designed to frustrate engagement with customers.
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Sue Driscoll ADI (@sudrisco11) reportedHas anyone got any ideas how to get talktalk to sort your problems out? I cant get email and i have rung 8 times spoken to technicians bots and been on the phone hours. They all say it will get sorted but it never does im exhausted with it and my job depends on emails. Help!!
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Paul Flather (@flatherings) reportedSo then the @talktalk bot lady says she will connect me to a tech guy - just hang on - been hanging on to Talktalk with @Talktalk for 3 hours so er up for that . Well *******, I get a contact in 5 minutes a Mr Arshun but he seems to be from JAtech and he is asking for money ?
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Ruby Atkin (@ruby__ema) reported@TalkTalk why is your WiFi so bad atm it’s like you’ve given up
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C h a d d y (@dcbain21) reported@TalkTalk I’ve had no internet or broadband for almost 2 hours. Done all router tests and unplugged etc and still nothing. I’m in HD7 are you having issues?