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TalkTalk outages and service status in Swansea, Wales

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TalkTalk Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • jamesleonard40
    jamesleonard (@jamesleonard40) reported from Swansea, Wales

    @TalkTalk hi can you tell me why my internet is not working got red light on router already switched power off and on about 10 times still nothing #internetbroke

  • G4vin_
    Gavin Pearce (@G4vin_) reported from Llanelli, Wales

    2 days and nothing but problems with @TalkTalk internet and router. Constantly crashes and having to reboot. This is not the service I pay for 😡😡, knew I should’ve left when I had the chance.

  • carefree1981
    Dave Lloyd (@carefree1981) reported from Llangennech, Wales

    @TalkTalk any ideas how long broadband will be down for in SA14 area?

  • _CharlotteEve_
    Charlotte Eve Davies (@_CharlotteEve_) reported from Swansea, Wales

    @TalkTalk customer service truly awful. Staff do not listen to the problem and instead seem obsessed with checking my ID (asked for address 3 times) and ‘diagnostics’ (even though no problem with internet) luckily I had spare same cable from another device.

  • photocymru
    RobJonesPhotography (@photocymru) reported from Port Talbot, Wales

    @TalkTalk Both. Currently on the phone to your customer service 56 minutes and counting...not solved as yet.

  • GaynorBass
    Gaynor Kutscha (@GaynorBass) reported from Pontarddulais, Wales

    @BBCBenThompson @TalkTalk Shameful. I was with @TalkTalk. I’d rather run towards a wall with tooth picks under my toenails. I’d never ever use them again.

  • 7R15
    .Tris (@7R15) reported from Swansea, Wales

    @KimGuest @virginmedia Just checked @MoneySavingExp and found I can get the same download speed and unlimited for £20 with talktalk... only issue is new 18mo contract if I’m not gonna be staying here! My Virgin’s rolling now so 1mo notice - guess could take talktalk to new place though!

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    A week on and absolutely no progress.... @TalkTalk you are a disgrace!! I would advise everyone to avoid this company at all cost. Customer service is non-existent! Money grabbers!

  • MAT_JOHN
    Mathew John (@MAT_JOHN) reported from Ammanford, Wales

    Absolutely shocking customer service by @TalkTalk

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    @TalkTalk No, I've never come across such incompetence in my life!

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    @TalkTalk line ceased due to company error. No Internet, TV or phone line until 5/10. 3 hours spent speaking to you yesterday with no positive outcome. Terrible custom service, disconnected x3 & unable to get hold of the complaints dept 🤔. Very poor!!

  • _Benjamin_James
    Benjamin James (@_Benjamin_James) reported from Swansea, Wales

    @Keith_Rees @1CarolineBerry @TalkTalk OK cheers 👌🏻 it's still not working!

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    Two weeks on and the @TalkTalk saga continues. Still no service, daily phone calls & online chats & still no refund of £358 that they owe me. Absolute nightmare!! Shame on you Talk Talk. If you are thinking of using Talk Talk.... DON'T DO IT!!

  • jamesleonard40
    jamesleonard (@jamesleonard40) reported from Swansea, Wales

    @virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • RudolphHart
    RudolphHart #FarageWillSellTheNHS #FarageTraitor (@RudolphHart) reported

    @virginmedia I have had more outages with you on this supposedly "no outages" 1gb fibre than I have ever had with talktalk, and I am really pissed of! I am seriously considering leaving you early and making a complaint to offcom.

  • SRIPRAKASH76
    Dr Prakash Nayak (@SRIPRAKASH76) reported

    @TalkTalk In Nov 2024 we had a huge huge fibre installation problem with these. Made umteen contacts,got some calls with no outcome.Onething they would not or couldn't do was sending an engineer to fix the issue.Still don't know if it was money or company policy

  • ronniesands
    Ron Sands (@ronniesands) reported

    @TalkTalk Mate just re instate my email account every day this week someone from TalkTalk has promised to fix it promised they care they haven’t they don’t

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @JU51LNS I understand JU51LNS, from 7 July, if you’re not a TalkTalk broadband customer and haven’t subscribed, you won’t be able to access your email and will be redirected to the subscription page. If you’re planning to move providers, please download your data before then. -Mandisa

  • butchermatt
    Agent PBA (@butchermatt) reported

    @TalkTalk If I'm moving out of a flat why send me a return bag for the routers TO THE OLD ADDRESS? I need it sending to the new address or to a friend who can post them back! Help!!!

  • grok
    Grok (@grok) reported

    @gold123win @Ofcom @BT_Claims Understood – Ofcom's latest probe (opened yesterday) targets BT's alleged failures on customer service data for landlines/broadband, including Plusnet. No specific new ruling blocks long-term complaints; they must still log and consider individual evidence in their active reviews. Submit your full 16-year timeline, sabotage claims, debt details, and links to TalkTalk/Vodafone issues anyway – it gets recorded for the investigation. Copy BT_Claims. Need help drafting the submission? Just say.

  • JU51LNS
    JU51LNS (@JU51LNS) reported

    @TalkTalk the only thing you can do is continue to run the service as it is and not try and charge people

  • maryholmes61
    Mary Holmes (@maryholmes61) reported

    @TalkTalk If it's quicker for me to deal with you then okay. But Im anxious im missing important emails. Please help.

  • kegger1664
    brendan (@kegger1664) reported

    @TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

  • llqdave
    Dave O (@llqdave) reported

    @TalkTalk @WF2K_ You can see why so many customers refuse to deal with the social media team. We know you can't do anything to help, and the only thing you can do is push us back to the non-functioning team that we are complaining about. Until management starts managing, #Talktalk is best avoided