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TalkTalk

TalkTalk Outage Report in Pontarddulais, City and County of Swansea, Wales

Why is my TalkTalk service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at TalkTalk

TalkTalk is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 8% Total Blackout (8%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Pontarddulais, Wales

The most recent TalkTalk outage reports came from the following cities: Swansea.

CityProblem TypeReport Time
Swansea Wi-fi 12 days ago
Swansea TV 2 months ago
Swansea Total Blackout 3 months ago
Burry Port Total Blackout 4 months ago
Swansea E-mail 9 months ago
Swansea Internet 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • GaynorBass
    Gaynor Kutscha (@GaynorBass) reported from Pontarddulais, Wales

    @BBCBenThompson @TalkTalk Shameful. I was with @TalkTalk. I’d rather run towards a wall with tooth picks under my toenails. I’d never ever use them again.

  • carefree1981
    Dave Lloyd (@carefree1981) reported from Llangennech, Wales

    @TalkTalk any ideas how long broadband will be down for in SA14 area?

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    @TalkTalk line ceased due to company error. No Internet, TV or phone line until 5/10. 3 hours spent speaking to you yesterday with no positive outcome. Terrible custom service, disconnected x3 & unable to get hold of the complaints dept 🤔. Very poor!!

  • _CharlotteEve_
    Charlotte Eve Davies (@_CharlotteEve_) reported from Swansea, Wales

    @TalkTalk customer service truly awful. Staff do not listen to the problem and instead seem obsessed with checking my ID (asked for address 3 times) and ‘diagnostics’ (even though no problem with internet) luckily I had spare same cable from another device.

  • _Benjamin_James
    Benjamin James (@_Benjamin_James) reported from Swansea, Wales

    @Keith_Rees @1CarolineBerry @TalkTalk OK cheers 👌🏻 it's still not working!

  • jamesleonard40
    jamesleonard (@jamesleonard40) reported from Swansea, Wales

    @TalkTalk hi can you tell me why my internet is not working got red light on router already switched power off and on about 10 times still nothing #internetbroke

  • G4vin_
    Gavin Pearce (@G4vin_) reported from Llanelli, Wales

    2 days and nothing but problems with @TalkTalk internet and router. Constantly crashes and having to reboot. This is not the service I pay for 😡😡, knew I should’ve left when I had the chance.

  • photocymru
    RobJonesPhotography (@photocymru) reported from Port Talbot, Wales

    @TalkTalk Both. Currently on the phone to your customer service 56 minutes and counting...not solved as yet.

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    A week on and absolutely no progress.... @TalkTalk you are a disgrace!! I would advise everyone to avoid this company at all cost. Customer service is non-existent! Money grabbers!

  • 7R15
    .Tris (@7R15) reported from Swansea, Wales

    @KimGuest @virginmedia Just checked @MoneySavingExp and found I can get the same download speed and unlimited for £20 with talktalk... only issue is new 18mo contract if I’m not gonna be staying here! My Virgin’s rolling now so 1mo notice - guess could take talktalk to new place though!

  • DenmanMartha
    Martha (@DenmanMartha) reported from Carmarthenshire, Wales

    @TalkTalk just had the worst customer service from your call centre in South Africa. Pretty sure their sending an engineer out to our house for god knows what, please DM me because this is ridiculous.

  • MAT_JOHN
    Mathew John (@MAT_JOHN) reported from Ammanford, Wales

    Absolutely shocking customer service by @TalkTalk

  • jamesleonard40
    jamesleonard (@jamesleonard40) reported from Swansea, Wales

    @virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Thornz03
    Thornz (@Thornz03) reported

    @SnowVAL_ @JossephVAL NO DO NOT EVER NOOOO NOOO NOOO @ThomasRT_ please support me DO NOT GO WITH TALKTALK

  • LucyLyons
    Dr. Lucy Lyons (@LucyLyons) reported

    @CrookEleanor @TalkTalk Oh no this is so horrible! So sorry to her this. Annoyingly I am with them ....! 🥺

  • Sammi127
    Milly6484 (@Sammi127) reported

    @TalkTalk finally through to a manager and she puts the phone down as it’s not her problem!!!! Every department today has just put me on to the next this is shocking

  • MrG3frej
    MrG3frej (@MrG3frej) reported

    @TalkTalk Another day another sh*t service from @TalkTalk . Whole day the internet was disconnecting often and sience 2hr there is no connection at All! North London.

  • Sammi127
    Milly6484 (@Sammi127) reported

    @TalkTalk No one is dealing with the issue of me not receiving the service I’m paying for and allowing me to leave my contract as per terms and conditions @BBCWatchdog

  • simonriddell84
    simon riddell (@simonriddell84) reported

    Steer well clear of @TalkTalk for Internet. Shambles doesn't even begin to describe it. I would say amateur hour but an hour to not resolve a problem would be an improvement on what we've been having to deal with

  • SteveJT67
    Steve⚓ (@SteveJT67) reported

    @TalkTalk truly awful service. Thank you very much

  • ThinkFast2021
    ThinkFast (@ThinkFast2021) reported

    @TalkTalk Leave that issue for now. I have sent a DM regarding a different matter! Please check

  • ThinkFast2021
    ThinkFast (@ThinkFast2021) reported

    @OpenreachHelp Hi there do you lot have different types of telecom engineers. Talktalk sent an openreach engineer to solve a connection issue but the person said “sorry I can’t help because I am a copper engineer I don’t do fibre”. (1/2)

  • KateVates
    KateH (@KateVates) reported

    @TalkTalk Why are you no longer supporting @RNIB and @Synapptic1 ? My parent is elderly, blind and relies on using Synapptic and listening books. Why are you making her life harder? (And by the way, your customer service is terrible. Bulling is the only word to describe it.)