TalkTalk Outage Report in Pontarddulais, City and County of Swansea, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (70%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent TalkTalk outage reports came from the following cities: Swansea.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Internet |
Community Discussion
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TalkTalk Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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RobJonesPhotography (@photocymru) reported from Port Talbot, Wales
@TalkTalk Both. Currently on the phone to your customer service 56 minutes and counting...not solved as yet.
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Gaynor Kutscha (@GaynorBass) reported from Pontarddulais, Wales
@BBCBenThompson @TalkTalk Shameful. I was with @TalkTalk. I’d rather run towards a wall with tooth picks under my toenails. I’d never ever use them again.
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Gavin Pearce (@G4vin_) reported from Llanelli, Wales
2 days and nothing but problems with @TalkTalk internet and router. Constantly crashes and having to reboot. This is not the service I pay for 😡😡, knew I should’ve left when I had the chance.
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Charlotte Eve Davies (@_CharlotteEve_) reported from Swansea, Wales
@TalkTalk customer service truly awful. Staff do not listen to the problem and instead seem obsessed with checking my ID (asked for address 3 times) and ‘diagnostics’ (even though no problem with internet) luckily I had spare same cable from another device.
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.Tris (@7R15) reported from Swansea, Wales
@KimGuest @virginmedia Just checked @MoneySavingExp and found I can get the same download speed and unlimited for £20 with talktalk... only issue is new 18mo contract if I’m not gonna be staying here! My Virgin’s rolling now so 1mo notice - guess could take talktalk to new place though!
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Mathew John (@MAT_JOHN) reported from Ammanford, Wales
Absolutely shocking customer service by @TalkTalk
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Martha (@DenmanMartha) reported from Carmarthenshire, Wales
@TalkTalk just had the worst customer service from your call centre in South Africa. Pretty sure their sending an engineer out to our house for god knows what, please DM me because this is ridiculous.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Chekufeh (@Chekufeh) reported
Why is is that @TalkTalk staff have repeatedly told me that ‘I’m sorry I don’t know what to do about this’ and cut me off @TristiaH Why when I called on Friday as an emergency because a letter said my internet would be cut off today with breakage fees I was told it wasn’t true
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Chekufeh (@Chekufeh) reported
Hi @TristiaH what are you going to do about your fraudulent company @TalkTalk with untrained staff. Why have I been on the phone 17 hours to over 30 people since January trying to resolve one issue because you missold a product and messed up my contract
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Ellie drake (@hickmanellie16) reported
@TalkTalk @OpenreachHelp leaving with my parents with no service after initial installation is shocking, you can’t speak to someone on the phone and the chat service is shocking….
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Gilly G (@glg70) reported
@TalkTalk Shouldn’t cost £60 & your customer not be told?! Anyways we will more than likely move, not impressed with not getting a straight answer from 4 people, to be told to get set up then query the charge?? Doesn’t make sense. After 20+ years doesn’t make you feel valued
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wesley (@wesleyjrodgers) reported
@TalkTalk Got a replacement tv box (after 1 1/2 months). I'm also a new customer. Which I deeply regret. Whole thing should have been fitted and working in December. So no I won't be renewing my contract.
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H (@_hinay21) reported
Rubbish service by @TalkTalk 3 live chats and 4 phone calls and my internet is still as slow as ever and most times not working 😭
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Joshua dooley (@Joshuadooley6) reported
@TalkTalk @TalkTalkGroup you are beyond DISCRACEFUL. Promised me an amazon voucher and now wont honour it 3 months later. 2+1 vile advisors trying to sell me new contract as a solution (leonard) slammed the phone down on me. Taking up hours of my time. Shameful!
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Caitlin (@CaitlinRhianno) reported
@CameronFawcett @TalkTalk I’ve also never know a service that uses your first name so much. I’ve worked in call centres many times and that just seems so unprofessional to me
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John McMahon (@JohnMcArts) reported
@TalkTalk As I say, they have done - what I'm saying is that you and other service providers should be trying to work out, together, what is going on - or passing it on to Openreach - rather than addressing in a piecemeal, per customer way.
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Paul Thwaite (@chocolope72) reported
Shocking customer service from @TalkTalk. I was promised a call to discuss my complaint and still haven't received this. I stayed in all day for their engineer and was threatened with a fine if I wasn't in. Engineer failed to show. I lost a days pay