TalkTalk Outage Report in Pontarddulais, City and County of Swansea, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (60%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent TalkTalk outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
TV | |
| Swansea |
Total Blackout | |
| Burry Port |
Total Blackout | |
| Swansea |
||
| Swansea |
Internet | |
| Swansea |
Wi-fi |
Community Discussion
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TalkTalk Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Gavin Pearce
(@G4vin_) reported
from
Llanelli, Wales
2 days and nothing but problems with @TalkTalk internet and router. Constantly crashes and having to reboot. This is not the service I pay for 😡😡, knew I should’ve left when I had the chance.
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Charlotte Eve Davies
(@_CharlotteEve_) reported
from
Swansea, Wales
@TalkTalk customer service truly awful. Staff do not listen to the problem and instead seem obsessed with checking my ID (asked for address 3 times) and ‘diagnostics’ (even though no problem with internet) luckily I had spare same cable from another device.
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Martha
(@DenmanMartha) reported
from
Carmarthenshire, Wales
@TalkTalk just had the worst customer service from your call centre in South Africa. Pretty sure their sending an engineer out to our house for god knows what, please DM me because this is ridiculous.
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.Tris
(@7R15) reported
from
Swansea, Wales
@KimGuest @virginmedia Just checked @MoneySavingExp and found I can get the same download speed and unlimited for £20 with talktalk... only issue is new 18mo contract if I’m not gonna be staying here! My Virgin’s rolling now so 1mo notice - guess could take talktalk to new place though!
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Gaynor Kutscha
(@GaynorBass) reported
from
Pontarddulais, Wales
@BBCBenThompson @TalkTalk Shameful. I was with @TalkTalk. I’d rather run towards a wall with tooth picks under my toenails. I’d never ever use them again.
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Mathew John
(@MAT_JOHN) reported
from
Ammanford, Wales
Absolutely shocking customer service by @TalkTalk
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RobJonesPhotography
(@photocymru) reported
from
Port Talbot, Wales
@TalkTalk Both. Currently on the phone to your customer service 56 minutes and counting...not solved as yet.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Yardley
(@YardleyShooting) reported
Once again my awful TalkTalk broadband has failed. So I post this via my phone. What a completely useless company @TalkTalk is. I dread calling them, it wastes so much time. I have to retain the account unfortunately. I don't have the time to sort it this morning. #TalkTalkMisery
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Col
(@Col23753587) reported
@TalkTalk Where was a statement issued, not on here not on website? Agent on here told me to do factory reset to resolve it! Agents on help didn't know it was a system problem. Shocking!
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Whosie Wholett?
(@SuHewlett) reported
@TalkTalk worst customer services I’ve ever had. Countless put on holds, miscommunications and now simply cut off after 40 mins of nothing! Soon to withdraw my custom for open reach internet
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Alan Small
(@smallal2k14) reported
@VodafoneUK My current TalkTalk Broadband contract expires in a couple of months time & I'm looking to switch to your 500mbps Full fibre service, which will require the fibre to be installed. How long before my current contract ends should I apply?
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Cheryl
(@Cheryl64700159) reported
@TalkTalk I can not believe I have spent 2 1/2 hours to try to report a fault on my 85 yr old mum telephone land line. Phone lines are busy so went on the online help. Report this fault. This is terrible customer service and leaves vulnerable person at risk. Come on TalkTalk
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Jordan
(@JordStocks93) reported
Be aware - if you're an existing @TalkTalk customer looking to accept the free "upgrade" to CityFibre line, after 5 months off effort having line installed and multiple orders cancelled they won't upgrade my @CityFibre line. Most likely due to @virginmedia purchase bid. #Shocking
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Jenni Newman
(@AngelJ5) reported
Hey @TalkTalk when my elderly parents call you to ask for help with their broadband, instead of banging on about giving the correct card information & then not helping because the info wasn’t correct, could your team have explained what card they meant first to save frustration?
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Graeme Osborn
(@Graeme_Osborn) reported
@TalkTalk Hi, why don’t you have a number I can call to cancel? Having to chat to 2 bots & 1 human then wait up to 48 hours for a call is ridiculous. Especially when there’s no possibility of changing my mind as my UFO contract has ended & Future Fibre isn’t available in my area.
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John(TIVYJ)Tivendale
(@JrTivendale) reported
@TalkTalk I'm sick to death of paying for this type of service! You never do anything to fix the issue.
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Hamid Reza
(@hamjam101) reported
@TalkTalk, I haven't had internet or a landline since the 22nd of March. I have called and called and yesterday was in chat for 5 hours, with no resolution. Please just send an engineer to reconnect the line.