TalkTalk Outage Report in Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at TalkTalk
TalkTalk is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (8%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Port Talbot, Wales
The most recent TalkTalk outage reports came from the following cities: Bridgend and Swansea.
City | Problem Type | Report Time |
---|---|---|
Bridgend | Phone | |
Bridgend | Internet | |
Swansea | ||
Swansea | Phone | |
Bridgend | ||
Bridgend | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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Rebecca Cogbill
(@beccacogbill) reported
from
Coychurch Lower, Wales
@TalkTalk .. been a good customer but leaving as the internet playing up and then I get a bill more per month to end of contract... great service for being a good customer not ...
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.Tris
(@7R15) reported
from
Swansea, Wales
@KimGuest @virginmedia Just checked @MoneySavingExp and found I can get the same download speed and unlimited for £20 with talktalk... only issue is new 18mo contract if I’m not gonna be staying here! My Virgin’s rolling now so 1mo notice - guess could take talktalk to new place though!
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Charlotte Eve Davies
(@_CharlotteEve_) reported
from
Swansea, Wales
@TalkTalk customer service truly awful. Staff do not listen to the problem and instead seem obsessed with checking my ID (asked for address 3 times) and ‘diagnostics’ (even though no problem with internet) luckily I had spare same cable from another device.
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Steven Bletsoe
(@StevenBletsoe) reported
from
Bridgend, Wales
Can @TalkTalk please explain why my father has no phone line, no internet and when we phone to sort out we are told that "this service is currently not available" and the phone goes dead
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Kelly Williams-davie
(@kelwd1974) reported
from
Treorchy, Wales
@TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡
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Gaynor Kutscha
(@GaynorBass) reported
from
Pontarddulais, Wales
@BBCBenThompson @TalkTalk Shameful. I was with @TalkTalk. I’d rather run towards a wall with tooth picks under my toenails. I’d never ever use them again.
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RobJonesPhotography
(@photocymru) reported
from
Port Talbot, Wales
@TalkTalk Both. Currently on the phone to your customer service 56 minutes and counting...not solved as yet.
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The_Bankmeto
(@Bankmeto27) reported
from
Treorchy, Wales
@TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Keogh, PhD
(@g_keogh) reported
@TalkTalk seriously like… you have no idea the pain you are inflicting on me with a service that cuts out literally every 5 mins. I’m sure you’ll be offering me a refund for this month?? Please don’t send a bot response…
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GTB
(@gritchcat) reported
@virginmedia Already told your colleagues to cancel my contract. They did not listen to my needs and tried to sell me something I clearly did not want. I thought you guys looked after your loyal customers. Hopefully @skytv or @TalkTalk can help me out?
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Heather Coates
(@heathercoates66) reported
@TalkTalk would someone please look into my 86 year old neighbours account! All her family are being told is they can’t find her account but can send her bills!! Awful customer service so far!
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Jack Doona
(@jackdoona) reported
@FUTHazzam Trust me, I’ve been through all of them. Sky, Virgin, Talktalk, BT. It’s an issue with EA for me
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Melody and Violence
(@goTHEnellE) reported
@TalkTalk Hi, yes we got an upgrade and had an engineer come two weeks ago but its been even worse since then. Connection drops every 5 minutes. It’s lucky I’m not working from home at the moment…
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Pete Beddard 🦅🏈
(@petebeddard) reported
@longwire1000 @TalkTalk Kept ringing and demanded a call back from the complaints team. Spoke to a lady called Melanie who read my notes and said "I can see why you're leaving as what you've experienced is awful". So guess you got to speak to the one diamond in the rough
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raghava danduri
(@rdanduri) reported
@TalkTalk Really appreciate your response. I am Talktalk customer for c.14 years. Now no internet or phone for the past 3 days. Problem was stated to be outside home for which Openreach engineer appointment made on Monday. How can I reach you directly.
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Naser K 2
(@NaserK_84) reported
@TalkTalk hi. Everytime I split my wifi I run into problems. From low speeds to continuous disconnect/connect. I have to split the network because without splitting it I have another set of problems. 1/2
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Heather Coates
(@heathercoates66) reported
@ClareForeman6 @TalkTalk @_alicebeer The poor lady’s family just keep getting told by Talk Talk they can’t find the account but are now threatening a late payment fee!! How can’t they charge this when they aren’t able to take payment as they can’t find it on the system!
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Tosk
(@Parttimewookiee) reported
Once again I'm unable to play @GoogleStadia because my Internet connection is so poor. When I was with Sky at least it was consistent. As soon as I was outside the period of cancellation @TalkTalk throttled my speed something horrible. Now can't play Stadia even on 720p!