TalkTalk Outage in Port Talbot, Wales

Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless

@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports

@Keith_Rees @1CarolineBerry @TalkTalk OK cheers 👌🏻 it's still not working!

@TalkTalk hi can you tell me why my internet is not working got red light on router already switched power off and on about 10 times still nothing #internetbroke

@BBCBenThompson @TalkTalk Shameful. I was with @TalkTalk. I’d rather run towards a wall with tooth picks under my toenails. I’d never ever use them again.

@TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.

@TalkTalk customer service truly awful. Staff do not listen to the problem and instead seem obsessed with checking my ID (asked for address 3 times) and ‘diagnostics’ (even though no problem with internet) luckily I had spare same cable from another device.

@TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡

@TalkTalk .. been a good customer but leaving as the internet playing up and then I get a bill more per month to end of contract... great service for being a good customer not ...

Can @TalkTalk please explain why my father has no phone line, no internet and when we phone to sort out we are told that "this service is currently not available" and the phone goes dead

@KimGuest @virginmedia Just checked @MoneySavingExp and found I can get the same download speed and unlimited for £20 with talktalk... only issue is new 18mo contract if I’m not gonna be staying here! My Virgin’s rolling now so 1mo notice - guess could take talktalk to new place though!

@TalkTalk Both. Currently on the phone to your customer service 56 minutes and counting...not solved as yet.

@chrisbutler85 @TalkTalk If your service is crap and you can proof then you can leave at any time.

@TalkTalk I checked the link and it tells me that you can't "see" my router because it wasn't provided by you. If I call, I get told a story about how a fault detected in February somewhere in England is causing problems. What a ******* joke. I have no ******* Internet, by the way.

@TalkTalk I would rather the public see how **** your service is. You are fobbing off my friend with the same false promises and ****** delivery for months on end. @talktalk you are the ultimate scam artists!

@TalkTalk Help, you sure? I wrote to Friday, called twice for 90 mins each time and you still haven’t even bothered acknowledging the problem let alone solving it

@TalkTalk how do I report hacking on an old Tiscali email account - I can’t find any help on your website?

@TalkTalk Hi could you please help me my connection speed has dropped significantly (from 80mbps to 2mbps...)

@TalkTalk no internet since midnight? I can’t see that there is planned work to the service either?

Ever since I 'upgraded' my TalkTalk, almost every night past midnight, it shuts down. What am I paying extra for? #TalkTalkdown

Another night where my talktalk line is down and customer services are offline,I requested line test 30 mins ago and so far nothing, the routers orange. Whats going on talktalk, Rochdale. #talktalk @TalkTalk

@TalkTalk down for a 2nd time today, utter **** 👍🏻