TalkTalk Outage in Sileby, Leicestershire, England

@TalkTalk Your service has been awful my order has somehow been cancelled- meaning I would have to rebook again- I’m using this opportunity to leave you as you have been that bad. Good bye.I have been a loyal customer for almost 3 years and you have destroyed my faith in #rubbish

@TalkTalk Can somebodyplease ring me about my broadband!! It is terrible! I rang on Wednesday and have been waiting for a cLl back since. That call was 1hr 45mins and no resolution!! Terrible service!!

@TalkTalk hi. Our internet isn’t working / very slow so can’t get on work servers. LE67 9UR.

Oh @TalkTalk @TalkTalkGroup you have again excelled in your incompetence levels. I'm refused by your operatives to be given a uk complaints contact. Please help!

@TalkTalk internet and channels down for 3 days now, you got till 9pm or it's back to @sky for me

@BBCWatchdog - we eventually paid #talktalk 6 months of the remaining contract to get away from them. They were just awful on every level. Simply appalling service and bandwidth.

My wife has just come off the phone to #talktalk an hour of persistently being told by them that their internet is fine, we don't need a new router as our original 6 yr old one is fine its probably my 6 month old laptop that's the problem!!!!!

@TalkTalk hopeless home move service. Appears that you have switched it back to old address despite it working at new address for the last 10 days! Advertised 24/7 chat support not available.

@amycerys @Philippah05 @TalkTalk Same happened to me, they said it was an exceptional case, said small print says they won't reimburse loss of earnings. I was without internet for 11 days. 7 hours wasted trying to get hold of someone to complain properly. Only offered £60 for my troubles. Terrible company

@TalkTalk Hi Jona - the internet went off Saturday and Sunday. There is an engineer coming today - Tuesday. I was on the phone with customer services for over an hour on Friday - so distressing! You have no idea how upsetting the whole business is!

@Philippah05 @TalkTalk I did home move yesterday lunch time. Used talk talk for couple of years now no problem and I’m still not connected. I work from home and have 3 homeschooling children at the moment, considering leaving as it’s ridiculous other networks would of connected us by now 🤬

@TalkTalk Need a new Internet provider as no Internet again from you two days after you said it was fixed and this is now a monthly problem worst service and now your stealing my money as I'm not getting the service I'm paying for

talktalk down for anyone else?

@TalkTalk I called customer services but not sure if it got resolved as the problem was and is with the fibre tp link modem given by open reach..the power adapters failed. Lucky I had a similar output adapter which belongs to my soundboard so I've resolv the issue but need a new modem

Come on @TalkTalk , the engineer did his business hours ago. It’s now the next day. Don’t let me down.

@TalkTalk Still haven't been able to get hold of anyone to sort out my Internet!! The link sent doesn't work. How do I make a complaint& discuss the option of ending my contract due to this consistent failure to provide a good enough service? It's impossible to actually speak to someone 😡

@TalkTalk please fix your wifi i'm just trying to watch a stream an my ******* talktalk wifi keeps cutting out thanks luv xx 🥺🙏