TalkTalk outages and service status in Prestonpans, Scotland
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
- Internet (62%)
- Wi-fi (16%)
- E-mail (9%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Prestonpans, Scotland
The most recent TalkTalk outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Total Blackout | 10 days ago |
|
Edinburgh
|
Internet | 14 days ago |
|
Edinburgh
|
Total Blackout | 14 days ago |
|
Edinburgh
|
Internet | 14 days ago |
|
Edinburgh
|
Internet | 14 days ago |
|
Edinburgh
|
Internet | 14 days ago |
Community Discussion
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TalkTalk Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Distortion (@riversoftarmac) reported from Edinburgh, Scotland@TalkTalk hi! Out broadband has been dropping for over a week now- more than half the time it doesn't work at all, and when it does work it's incredibly slow. Would love a fix for this, especially as we need the connection for WFH
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ILEEN BANNERMAN (@ileen_b) reported from Edinburgh, Scotland@TalkTalk Terrible service. Adding on extra TV packages and charges without telling the customers. And refusing to give refunds.
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Charleminge 🍞🌹🏳️🌈⚔️ (@Charleminge) reported from Edinburgh, ScotlandHi @TalkTalk our WiFi has been down for 12 hours now, is there something wrong on your end?
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Michael (@TheMichael84) reported from Gorebridge, Scotland@TalkTalk why is is that pretty much every night my Internet just goes down around 7-9pm and then doesn't come back on until after 10?
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Cissy Biri ✨ The Fairy Weebmother (@cissymon) reported from Edinburgh, Scotland@TalkTalk hello, my internet has been down for over a day now, the service status page you linked yesterday claims everything is fixed, but when I try to log into my acc to run a health check it says I can’t login due to tech issues? Please help, I’m trying to wfh!
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Jane Walker (@JaneWalker) reported from Edinburgh, Scotland@TalkTalk There’s no service in EH6 (and, looking at Twitter, at least one other part of Edinburgh) any idea how long the problem might last please?
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ILEEN BANNERMAN (@ileen_b) reported from Edinburgh, Scotland@TalkTalk Why are you randomly adding on extra TV packages to customer accounts and refusing to credit the account when you complain. Just trying to get extra money out of customers.
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Drewski (@nosrettePwerdnA) reported from Edinburgh, Scotland@GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪
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Distortion (@riversoftarmac) reported from Edinburgh, Scotland@TalkTalk I did your online service test and they said they're sending us a new router so hopefully problem solved
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Claire (@CMonty28) reported from Edinburgh, Scotland@TalkTalk my mum has had no internet for the past 3 days now and is sick and tired of trying to get through to your customer service department. Tried all the usual troubleshooting and still not working
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Pam Thomson (@Pamelathomson) reported from Edinburgh, Scotland@TalkTalk how do I issue a complaint ?
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Alex (@AlexLamond1) reported from Edinburgh, Scotland@martyajackson @virginmedia This seems to have been a UK wide issue, lots of talk of Vodafone, Sky, BT, EE and TalkTalk all having issues. All back up now though. Virgin shouldn’t have been affected but who knows at what box the issue lay
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❄ Santa Claustrophobia ❄ (@FizzyJoose) reported from Edinburgh, Scotland@RumpleFugs That's wild, I'm with TalkTalk and pay £24 for 70mbs. £300 to cancel is rough as ****.
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simon marsden (@marsdex) reported from Edinburgh, Scotland@talktalk about time there was an update on current Edinburgh issues...
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Jane Walker (@JaneWalker) reported from Edinburgh, Scotland@TalkTalk Please can you confirm how long the fault in Edinburgh will take to fix? If it’s going to be the 2 -3 days that people are being told, will we get a reduction on our bills? Is there scope to claim for loss of earnings due to missed deadlines etc? Please respond!
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Peter Tuffy (@bigtoodle) reported from Gullane, ScotlandHaving major problems with my email server from Talk Talk. Cannot verify server identity keeps popping up, I’ve had to switch off my mail so that I can use my phone. @TalkTalk
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Emma Jamieson (@EpicureEmma) reported from Musselburgh, Scotland@TalkTalk Its not even that - its that you dont even make it easy for people to get in touch. And use probably the worst delivery company on earth. Then respond with lame platitudes. Please DM me a person I can write to personally.
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Katarzyna Pyrek (@k_pyrek) reported from Edinburgh, Scotland@TalkTalk Hi, the Internet in EH11 is not working again. Same story every 2 weeks!
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Rainblower (@annie14270706) reported from Cockenzie, Scotland@TalkTalk get your act together and get your customer service sorted. 5 days trying to pay a final bill after I have left and now can't access any services to do so! Much more fun charging folk extra charges and screwing their credit score than actually assisting them!
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Mìcheál Phelan (@MichealPhelan) reported from Edinburgh, Scotland@TalkTalk Hi all, experiencing really low Wifi signal in Edinburgh. Doesn’t appear to be a wider issue. Can you advise?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Girling (@CharlotteGirli1) reported@TalkTalk My Internet connection has gone for the 2nd time today and now I can't access my account due to a technical issue
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Gareth Owen (@Gar3th_0w3n86) reported@TalkTalk Iv been told you can’t help me, you do have a serious process issue though in regards to you communicating with @WeAreOpenreach and the lack of information you are able to tell your customers. Just wanted people to know how bad the service is.
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luci (@lucidevenport) reported@everyone me “my broadband speed is 5 I can’t load chat can you help I need to speak to you” @TalkTalk reply “sorry there’s an issue with your broadband, he’s a link to chat” 😭 worst customer service ever!!!
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Monkey19831111 (@monkey19831111) reported@TalkTalk Been with Talk Talk for 10 years. Misbilled for 6 plus months. Took 2 months to get a refund, only to have them re-debited the entire amount again despite written confirmation they would. No response to my complaint since.
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Ashley Griffiths (@ashamyag) reported@TalkTalk still no internet staff repeating the same crap to us turn router off has that fixed it? No oh ok turn it off again is it working now? No oh ok unplug it is it working now? No oh ok try turning it off for me again. Bunch of brain dead idiots
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Collette (@Collett62492954) reported@talktalk way out of line putting the phone down on me technical support! I've soent 4 hours on trying to get help!! I've been a customer for way too long
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sho (@sheonasaur) reported@TalkTalk can’t login, no internet all day & now told no engineer till 1st feb when I was told the 31st was booked?
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Ashley Griffiths (@ashamyag) reportedHey @Ofcom how do I report a company like @TalkTalk had no internet all day been dropping for months customer services hang up on you no one has tried to help us when we do talk to us they say turn router off and hang up on us promised a call at 11am this morning no call
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KirrieTexan (@Kirrie_Texan) reported@GetLowGetLaid @TalkTalk Probably not, and even when they are they are dropping your signal speed.
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Michelle Egglestone (@MichelleMichegg) reported@TalkTalk Hi, my parents signed up for a TalkTalk package around 3 weeks ago. They received an email asking them to get in touch as there was an issue with the order. They were told it was reordered and they would receive confirmation. Still nothing. Can you help?