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TalkTalk outages and service status in Prestonpans, Scotland

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent TalkTalk outage reports came from the following cities: Edinburgh.

CityProblem TypeReport Time
Edinburgh Internet 8 days ago
Edinburgh Internet 13 days ago
Edinburgh Internet 13 days ago
Edinburgh Internet 21 days ago
Edinburgh Internet 21 days ago
Edinburgh Internet 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TalkTalk Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • annie14270706
    Rainblower (@annie14270706) reported from Cockenzie, Scotland

    @TalkTalk get your act together and get your customer service sorted. 5 days trying to pay a final bill after I have left and now can't access any services to do so! Much more fun charging folk extra charges and screwing their credit score than actually assisting them!

  • ElleWri18858890
    Elle Wright (@ElleWri18858890) reported from Musselburgh, Scotland

    @TalkTalk @TalkTalkGroup have sent a DM, again and have asked for someone to call me. Executive Complaint Number account number and cell phone number provided over & over but still no phone call. Virgin Media ready to take over

  • LiamWallace99
    Liam 🇪🇪 (@LiamWallace99) reported from Kirkcaldy, Scotland

    @TalkTalk customer service is absolutely shocking. Hung up on 3 times trying to cancel a broadband subscription because the engineer came out to fit our broadband and realised there was no openreach outlet in our home. Absolutely no fault of our own yet we are treated like this

  • HeatherTasoren
    Heather Tasoren (@HeatherTasoren) reported from Edinburgh, Scotland

    @TalkTalk An engineer left here at about 2.45pm saying that he cannot fix my issue unless he can access the neighbours’ gardens ( at least 2 neighbours who are not in today) to access the telegraph poles. He told me he was going to leave notes for them to contact yourselves.1/N

  • CMonty28
    Claire (@CMonty28) reported from Edinburgh, Scotland

    @TalkTalk my mum has had no internet for the past 3 days now and is sick and tired of trying to get through to your customer service department. Tried all the usual troubleshooting and still not working

  • cissymon
    Cissy Biri ✨ The Fairy Weebmother (@cissymon) reported from Edinburgh, Scotland

    @TalkTalk hello, my internet has been down for over a day now, the service status page you linked yesterday claims everything is fixed, but when I try to log into my acc to run a health check it says I can’t login due to tech issues? Please help, I’m trying to wfh!

  • EpicureEmma
    Emma Jamieson (@EpicureEmma) reported from Musselburgh, Scotland

    @TalkTalk Its not even that - its that you dont even make it easy for people to get in touch. And use probably the worst delivery company on earth. Then respond with lame platitudes. Please DM me a person I can write to personally.

  • marsdex
    simon marsden (@marsdex) reported from Edinburgh, Scotland

    @talktalk about time there was an update on current Edinburgh issues...

  • Markiimg
    M G G (@Markiimg) reported from Haddington, Scotland

    @TalkTalk what's wrong with your website? Keeps coming up with a dns error on the login page - can't pay my bill....

  • ileen_b
    ILEEN BANNERMAN (@ileen_b) reported from Edinburgh, Scotland

    @TalkTalk Why are you randomly adding on extra TV packages to customer accounts and refusing to credit the account when you complain. Just trying to get extra money out of customers.

  • ElleWri18858890
    Elle Wright (@ElleWri18858890) reported from Musselburgh, Scotland

    @TalkTalk I have spoken with CISAS as @TalkTalkGroup not phoning me, arranging an engineer or providing a solution.

  • JaneWalker
    Jane Walker (@JaneWalker) reported from Edinburgh, Scotland

    @TalkTalk Please can you confirm how long the fault in Edinburgh will take to fix? If it’s going to be the 2 -3 days that people are being told, will we get a reduction on our bills? Is there scope to claim for loss of earnings due to missed deadlines etc? Please respond!

  • m2_le0
    Przemek Matelski (@m2_le0) reported from Edinburgh, Scotland

    @TalkTalk - the worst #UK #broadband supplier in my opinion.

  • riversoftarmac
    Distortion (@riversoftarmac) reported from Edinburgh, Scotland

    @TalkTalk hi! Out broadband has been dropping for over a week now- more than half the time it doesn't work at all, and when it does work it's incredibly slow. Would love a fix for this, especially as we need the connection for WFH

  • nosrettePwerdnA
    Drewski (@nosrettePwerdnA) reported from Edinburgh, Scotland

    @GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Gullane, Scotland

    Having major problems with my email server from Talk Talk. Cannot verify server identity keeps popping up, I’ve had to switch off my mail so that I can use my phone. @TalkTalk

  • MichealPhelan
    Mìcheál Phelan (@MichealPhelan) reported from Edinburgh, Scotland

    @TalkTalk Hi all, experiencing really low Wifi signal in Edinburgh. Doesn’t appear to be a wider issue. Can you advise?

  • AlexLamond1
    Alex (@AlexLamond1) reported from Edinburgh, Scotland

    @martyajackson @virginmedia This seems to have been a UK wide issue, lots of talk of Vodafone, Sky, BT, EE and TalkTalk all having issues. All back up now though. Virgin shouldn’t have been affected but who knows at what box the issue lay

  • JaneWalker
    Jane Walker (@JaneWalker) reported from Edinburgh, Scotland

    @TalkTalk There’s no service in EH6 (and, looking at Twitter, at least one other part of Edinburgh) any idea how long the problem might last please?

  • ClaireSeath
    Claire Seath (@ClaireSeath) reported from Kirkcaldy, Scotland

    @TalkTalk Internet down in the KY2 area, but nothing detailed on your website. Any idea when internet will be back up and running?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • maryholmes61
    Mary Holmes (@maryholmes61) reported

    @TalkTalk Still waiting for help despite DM!

  • SRIPRAKASH76
    Dr Prakash Nayak (@SRIPRAKASH76) reported

    @TalkTalk Hi I had an email from Melissa Dube from the complaints team .With due respect, she has not applied high professional standards. She missed out one part of the complaint completely. Wouldn't like to think that was intentional but it makes my problem with TalkTalk worse.

  • ronniesands
    Ron Sands (@ronniesands) reported

    @TalkTalk Mate just re instate my email account every day this week someone from TalkTalk has promised to fix it promised they care they haven’t they don’t

  • kettybopbop
    foley (@kettybopbop) reported

    @TalkTalk internets **** hope you get fragged *******

  • butchermatt
    Agent PBA (@butchermatt) reported

    @TalkTalk Customer service don't listen, don't care, don't empathise & appear to have no humanity. Don't tell me you have rules and procedures when I'm not asking you to break any rules or procedures. I want to pay a final bill & return your equipment. Nothing confidential there!

  • FAZILLION
    Fazillionaire (@FAZILLION) reported

    @TalkTalk Siyanda, can you confirm that the cancellation fee will be waived on the basis of the nature of my case, then we can talk via DM's. If youc an't help me, I have to take my campaign to Linkedin and get some of your chief executives involved.

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @Martin_Law Hi there Martin. Please note that as an active TalkTalk broadband customer you will not be charged for the email services, you will continue to utilize your emails for free. We’ve continued to provide your TalkTalk email service free of charge for some time. -Phili

  • rossward1989
    Ross Ward (@rossward1989) reported

    @TalkTalk I have not had Internet now for 5 days, I spoke to you regarding this on the first day of no service, you said you was sending an engineer and then a home visit which I took time off work nobody came, you then just closed my complaint with no consultation this is poor

  • Martin_Law
    Martin Law (@Martin_Law) reported

    @JU51LNS @TalkTalk Luckily I use my AOL email address from 25 years ago. AOL never charged me a penny. Disgraceful

  • Slide2Survive
    SlidetoSurvive (@Slide2Survive) reported

    @TalkTalk hi is there a reason why you have failed to fix my mother in laws phone since Christmas and have still taken her payments and now she has stopped them you send payment demands.