TalkTalk outages and service status in Prestonpans, Scotland
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (33%)
- Wi-fi (33%)
- Phone (33%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent TalkTalk outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Phone | 8 days ago |
|
Edinburgh
|
Internet | 11 days ago |
|
Edinburgh
|
Wi-fi | 11 days ago |
|
Edinburgh
|
Total Blackout | 1 month ago |
|
Edinburgh
|
Internet | 2 months ago |
|
Edinburgh
|
Total Blackout | 2 months ago |
Community Discussion
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TalkTalk Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Jane Walker (@JaneWalker) reported from Edinburgh, Scotland@TalkTalk Please can you confirm how long the fault in Edinburgh will take to fix? If it’s going to be the 2 -3 days that people are being told, will we get a reduction on our bills? Is there scope to claim for loss of earnings due to missed deadlines etc? Please respond!
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Liam 🇪🇪 (@LiamWallace99) reported from Kirkcaldy, Scotland@TalkTalk customer service is absolutely shocking. Hung up on 3 times trying to cancel a broadband subscription because the engineer came out to fit our broadband and realised there was no openreach outlet in our home. Absolutely no fault of our own yet we are treated like this
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Jane Walker (@JaneWalker) reported from Edinburgh, Scotland@TalkTalk There’s no service in EH6 (and, looking at Twitter, at least one other part of Edinburgh) any idea how long the problem might last please?
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Przemek Matelski (@m2_le0) reported from Edinburgh, Scotland@TalkTalk - the worst #UK #broadband supplier in my opinion.
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ILEEN BANNERMAN (@ileen_b) reported from Edinburgh, Scotland@TalkTalk Terrible service. Adding on extra TV packages and charges without telling the customers. And refusing to give refunds.
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Drewski (@nosrettePwerdnA) reported from Edinburgh, Scotland@GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪
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❄ Santa Claustrophobia ❄ (@FizzyJoose) reported from Edinburgh, Scotland@RumpleFugs That's wild, I'm with TalkTalk and pay £24 for 70mbs. £300 to cancel is rough as ****.
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Heather Tasoren (@HeatherTasoren) reported from Edinburgh, Scotland@TalkTalk An engineer left here at about 2.45pm saying that he cannot fix my issue unless he can access the neighbours’ gardens ( at least 2 neighbours who are not in today) to access the telegraph poles. He told me he was going to leave notes for them to contact yourselves.1/N
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Phil Moar (@Filmoar) reported from Edinburgh, Scotland@TalkTalk Hello. I've not got any WiFi in Edinburgh. Any known problems?
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Charleminge 🍞🌹🏳️🌈⚔️ (@Charleminge) reported from Edinburgh, ScotlandHi @TalkTalk our WiFi has been down for 12 hours now, is there something wrong on your end?
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Beth☮ (@ISaidAye) reported from Dalkeith, Scotland@robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.
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Pam Thomson (@Pamelathomson) reported from Edinburgh, Scotland@TalkTalk how do I issue a complaint ?
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ILEEN BANNERMAN (@ileen_b) reported from Edinburgh, Scotland@TalkTalk Why are you randomly adding on extra TV packages to customer accounts and refusing to credit the account when you complain. Just trying to get extra money out of customers.
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Przemek Matelski (@m2_le0) reported from Edinburgh, Scotland@TalkTalk Thank you for reply. I’m afraid that even you have a lovely attitude here you can not do anything. @TalkTalk systems are not working correctly. I have quit two weeks ago but I’m still being charged and I need to call @TalkTalk and waste my time 😡
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carrie mackay 💫 (@carriemackay1x) reported from Edinburgh, Scotland@TalkTalk service has been cancelled yet I have been advised I will still be charged. Ridiculous
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Cissy Biri ✨ The Fairy Weebmother (@cissymon) reported from Edinburgh, Scotland@TalkTalk hello, my internet has been down for over a day now, the service status page you linked yesterday claims everything is fixed, but when I try to log into my acc to run a health check it says I can’t login due to tech issues? Please help, I’m trying to wfh!
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Distortion (@riversoftarmac) reported from Edinburgh, Scotland@TalkTalk hi! Out broadband has been dropping for over a week now- more than half the time it doesn't work at all, and when it does work it's incredibly slow. Would love a fix for this, especially as we need the connection for WFH
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Alex (@AlexLamond1) reported from Edinburgh, Scotland@martyajackson @virginmedia This seems to have been a UK wide issue, lots of talk of Vodafone, Sky, BT, EE and TalkTalk all having issues. All back up now though. Virgin shouldn’t have been affected but who knows at what box the issue lay
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simon marsden (@marsdex) reported from Edinburgh, Scotland@talktalk about time there was an update on current Edinburgh issues...
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Elle Wright (@ElleWri18858890) reported from Musselburgh, Scotland@TalkTalk @TalkTalkGroup have sent a DM, again and have asked for someone to call me. Executive Complaint Number account number and cell phone number provided over & over but still no phone call. Virgin Media ready to take over
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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FPL Brothers (@brothers_fpl) reported@TalkTalk hi, our wifi has not connected to any of our devices today. My wife has tried the live chat but after 3 hours waiting, we still didnt reach an agent. We have tried the suggested restarts but no luck. Could you look into this issue for me?
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Burridge Les (@BurridgeLes12) reported@TalkTalk We have been with Talktalk (AOL) for over 20+ years, and to be honest, they were never the best in the business. However, since transferring over to fibre optic in 2025, it has gone from bad to worse, and we are getting out ASAP.
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Daisy cliff 🐄 (@cowfaceDaisy) reportedBest customer service Iv ever come across is talktalk @talktalk
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Nicko (@lillywobbles) reportedAbsolute nightmare trying to cancel a contract with @TalkTalk . Was told on the phone my contract had been transferred to 02 and to ring them . Couldn’t tell me exactly when. Eventually through ‘ chat’ managed to cancel. AVOID, AVOID, AVOID!
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Neil Russell (@rusticman991) reportedBeware TalkTalk. What a diabolical experience I've just had with TalkTalk. It's taken about 3 hours for them to tell me it will cost me £75 to send a technician out. It's TalkTalk's equipment that has broken and it was TalkTalk's technicians that made a **** up when they upgraded it !
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Clara📚🧣 (@clarawils26) reported@TalkTalk you're absolutely cheeky, sending me an email this morning saying my WiFi is increasing by 3 quid, considering it was down all yesterday morning with no communication! The cheek and nerve 😡😡😡
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David Tingle (@djltingle) reported@TalkTalk, elderly mother in law unable to make or receive calls on landline, have tried live chat (never answers) tried ringing 54th in queue! Vulnerable person, needs sorting! GL14 area
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Emma (@Emma91808622713) reported@TalkTalk is the internet down
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NP (@NPhil1) reported@TalkTalk I had no WiFi and because in my area there’s hardly any signal I couldn’t check with you on line so my option was to call you only to being told that you’re not open. Is it too hard to leave us a message to let us know that there is an issue?
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David Bird (@davidjgbird) reportedIs @TalkTalk down again this morning?