TalkTalk outages and service status in Prestonpans, Scotland
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- Internet (50%)
- Wi-fi (33%)
- Total Blackout (17%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent TalkTalk outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Wi-fi | 10 days ago |
|
Edinburgh
|
Total Blackout | 12 days ago |
|
Edinburgh
|
Wi-fi | 17 days ago |
|
Edinburgh
|
Internet | 29 days ago |
|
Edinburgh
|
Internet | 29 days ago |
|
Edinburgh
|
Internet | 30 days ago |
Community Discussion
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TalkTalk Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Katarzyna Pyrek (@k_pyrek) reported from Edinburgh, Scotland@TalkTalk Hi, the Internet in EH11 is not working again. Same story every 2 weeks!
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ILEEN BANNERMAN (@ileen_b) reported from Edinburgh, Scotland@TalkTalk Terrible service. Adding on extra TV packages and charges without telling the customers. And refusing to give refunds.
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Pam Thomson (@Pamelathomson) reported from Edinburgh, Scotland@TalkTalk how do I issue a complaint ?
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Przemek Matelski (@m2_le0) reported from Edinburgh, Scotland@TalkTalk Thank you for reply. I’m afraid that even you have a lovely attitude here you can not do anything. @TalkTalk systems are not working correctly. I have quit two weeks ago but I’m still being charged and I need to call @TalkTalk and waste my time 😡
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Jane Walker (@JaneWalker) reported from Edinburgh, Scotland@TalkTalk Please can you confirm how long the fault in Edinburgh will take to fix? If it’s going to be the 2 -3 days that people are being told, will we get a reduction on our bills? Is there scope to claim for loss of earnings due to missed deadlines etc? Please respond!
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Rosie Croker (@rosiecroker) reported from Edinburgh, Scotland@TalkTalk Hi, is there an issue in Edinburgh at the moment? I have no phone or internet. EH5 area.
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M G G (@Markiimg) reported from Haddington, Scotland@TalkTalk what's wrong with your website? Keeps coming up with a dns error on the login page - can't pay my bill....
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Beth☮ (@ISaidAye) reported from Dalkeith, Scotland@robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.
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ILEEN BANNERMAN (@ileen_b) reported from Edinburgh, Scotland@TalkTalk Why are you randomly adding on extra TV packages to customer accounts and refusing to credit the account when you complain. Just trying to get extra money out of customers.
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Claire (@CMonty28) reported from Edinburgh, Scotland@TalkTalk my mum has had no internet for the past 3 days now and is sick and tired of trying to get through to your customer service department. Tried all the usual troubleshooting and still not working
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Elle Wright (@ElleWri18858890) reported from Musselburgh, Scotland@TalkTalk I have spoken with CISAS as @TalkTalkGroup not phoning me, arranging an engineer or providing a solution.
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Distortion (@riversoftarmac) reported from Edinburgh, Scotland@TalkTalk hi! Out broadband has been dropping for over a week now- more than half the time it doesn't work at all, and when it does work it's incredibly slow. Would love a fix for this, especially as we need the connection for WFH
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Rosie🌈 and Rollo🌈 🏴 🇪🇺 (@RosieandRollo) reported from Edinburgh, Scotland@stuffierescue TalkTalk are rubbish and we're glad we are no longer on it. Also, the company is in financial trouble.
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Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland@TalkTalk recent value/usage email offers meaningless stats as you've calculated it completed wrong! Are you going to fix this simple arithmetic mistake?
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Jane Walker (@JaneWalker) reported from Edinburgh, Scotland@TalkTalk There’s no service in EH6 (and, looking at Twitter, at least one other part of Edinburgh) any idea how long the problem might last please?
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Heather Tasoren (@HeatherTasoren) reported from Edinburgh, Scotland@TalkTalk An engineer left here at about 2.45pm saying that he cannot fix my issue unless he can access the neighbours’ gardens ( at least 2 neighbours who are not in today) to access the telegraph poles. He told me he was going to leave notes for them to contact yourselves.1/N
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Przemek Matelski (@m2_le0) reported from Edinburgh, Scotland@TalkTalk - the worst #UK #broadband supplier in my opinion.
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Cissy Biri ✨ The Fairy Weebmother (@cissymon) reported from Edinburgh, Scotland@TalkTalk hello, my internet has been down for over a day now, the service status page you linked yesterday claims everything is fixed, but when I try to log into my acc to run a health check it says I can’t login due to tech issues? Please help, I’m trying to wfh!
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Alex (@AlexLamond1) reported from Edinburgh, Scotland@martyajackson @virginmedia This seems to have been a UK wide issue, lots of talk of Vodafone, Sky, BT, EE and TalkTalk all having issues. All back up now though. Virgin shouldn’t have been affected but who knows at what box the issue lay
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Elle Wright (@ElleWri18858890) reported from Musselburgh, Scotland@TalkTalk @TalkTalkGroup have sent a DM, again and have asked for someone to call me. Executive Complaint Number account number and cell phone number provided over & over but still no phone call. Virgin Media ready to take over
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Deacon (@PeterDeacon2) reported@TalkTalk I now have an email account with every mail after you moved the service across. Their system is not working again, can’t log in and their chat box service and customer response team is hopeless. Need a UK address to send them a complaint. Have you got a contact point?
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Colin Jackson (@ColinJackson99) reported@TalkTalkGroup I am trying to get a replacement router for my 86 years old mum all talktalk have offered is to cancel the account (issue 16765712)
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk Hi Sindy thank you for your attention. Put in lot of time in drafting the complaint and what does the TalkTalk complaints officer do ? Just ignored the major part !! Not a professional standard is it? Why does TalkTalk employ people for? Leaving customers frustrated is not good.
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk Thank you Mandisa. I have sent email to the team hoping that the problems will be resolved soon and completely. Thank you
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🍀 Tara 🐢 (@tara1966) reportedHi, @VodafoneUK on 3 occasions I have requested chat transcript and not got the conversation only the bot chat transcript sent to me - not good enough. Please tell me I am not going to get same service as I did with TalkTalk as it only got connected today.
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Agent PBA (@butchermatt) reported@TalkTalk Wow! What a totally useless customer service person Ijust spoke to. I am appalled at how unhelpful and stupid they were. The call was recorded so please listen to it. Unbelievable!
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JU51LNS (@JU51LNS) reported@TalkTalk That’s the point. I won’t be paying £5, or ever using this horrid company again. I feel sorry for the older less tech savvy people who you are exploiting and have no choice
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Cam 🇾🇪 (@UTDCamm) reported@paulivory1963 @TalkTalk trust me mate leave them, gave us a terrible service for years and was impossible to get hold of someone who actually cared and wanted an issue solved. Cutting us off half the time, switched to Virgin Media this year and was the best choice
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Mark Wapples (@mark_wapples) reported@timpar1966 @TalkTalk I have been a customer for nearly twenty years. Could you explain why you are charging me.
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Martyn Yapp (@MartynYapp) reportedWell have to say if you have a @TalkTalk broadband account then cancel. Charges up to £180 for the cancellation of the service upon the death of my mother. Other companies totally understandable given the circumstances, hardly able to understand English, good riddance to you!