TalkTalk Outage Report in Prestonpans, East Lothian, Scotland
No problems detected
If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
-
Internet (67%)
-
Wi-fi (15%)
-
E-mail (9%)
-
Phone (4%)
-
Total Blackout (4%)
-
TV (1%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent TalkTalk outage reports came from the following cities: Edinburgh and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
-
Jane Walker
(@JaneWalker) reported
from
Edinburgh, Scotland
@TalkTalk Please can you confirm how long the fault in Edinburgh will take to fix? If it’s going to be the 2 -3 days that people are being told, will we get a reduction on our bills? Is there scope to claim for loss of earnings due to missed deadlines etc? Please respond!
-
Pam Thomson
(@Pamelathomson) reported
from
Edinburgh, Scotland
@TalkTalk how do I issue a complaint ?
-
ILEEN BANNERMAN
(@ileen_b) reported
from
Edinburgh, Scotland
@TalkTalk I have the box boost which I've never asked for
-
ILEEN BANNERMAN
(@ileen_b) reported
from
Edinburgh, Scotland
@TalkTalk Terrible service. Adding on extra TV packages and charges without telling the customers. And refusing to give refunds.
-
Distortion
(@riversoftarmac) reported
from
Edinburgh, Scotland
@TalkTalk hi! Out broadband has been dropping for over a week now- more than half the time it doesn't work at all, and when it does work it's incredibly slow. Would love a fix for this, especially as we need the connection for WFH
-
Mìcheál Phelan
(@MichealPhelan) reported
from
Edinburgh, Scotland
@TalkTalk Hi all, experiencing really low Wifi signal in Edinburgh. Doesn’t appear to be a wider issue. Can you advise?
-
Michael
(@TheMichael84) reported
from
Gorebridge, Scotland
@TalkTalk why is is that pretty much every night my Internet just goes down around 7-9pm and then doesn't come back on until after 10?
-
Katarzyna Pyrek
(@k_pyrek) reported
from
Edinburgh, Scotland
@TalkTalk Hi, the Internet in EH11 is not working again. Same story every 2 weeks!
-
Emma Jamieson
(@EpicureEmma) reported
from
Musselburgh, Scotland
@TalkTalk Its not even that - its that you dont even make it easy for people to get in touch. And use probably the worst delivery company on earth. Then respond with lame platitudes. Please DM me a person I can write to personally.
-
Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
@martyajackson @virginmedia This seems to have been a UK wide issue, lots of talk of Vodafone, Sky, BT, EE and TalkTalk all having issues. All back up now though. Virgin shouldn’t have been affected but who knows at what box the issue lay
-
Charleminge 🍞🌹🏳️🌈⚔️
(@Charleminge) reported
from
Edinburgh, Scotland
Hi @TalkTalk our WiFi has been down for 12 hours now, is there something wrong on your end?
-
Jane Walker
(@JaneWalker) reported
from
Edinburgh, Scotland
@TalkTalk There’s no service in EH6 (and, looking at Twitter, at least one other part of Edinburgh) any idea how long the problem might last please?
-
Drewski
(@nosrettePwerdnA) reported
from
Edinburgh, Scotland
@GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪
-
Cissy Biri ✨ The Fairy Weebmother
(@cissymon) reported
from
Edinburgh, Scotland
@TalkTalk hello, my internet has been down for over a day now, the service status page you linked yesterday claims everything is fixed, but when I try to log into my acc to run a health check it says I can’t login due to tech issues? Please help, I’m trying to wfh!
-
❄ Santa Claustrophobia ❄
(@FizzyJoose) reported
from
Edinburgh, Scotland
@RumpleFugs That's wild, I'm with TalkTalk and pay £24 for 70mbs. £300 to cancel is rough as ****.
-
simon marsden
(@marsdex) reported
from
Edinburgh, Scotland
@talktalk about time there was an update on current Edinburgh issues...
-
Claire
(@CMonty28) reported
from
Edinburgh, Scotland
@TalkTalk my mum has had no internet for the past 3 days now and is sick and tired of trying to get through to your customer service department. Tried all the usual troubleshooting and still not working
-
Distortion
(@riversoftarmac) reported
from
Edinburgh, Scotland
@TalkTalk I did your online service test and they said they're sending us a new router so hopefully problem solved
-
Rainblower
(@annie14270706) reported
from
Cockenzie, Scotland
@TalkTalk get your act together and get your customer service sorted. 5 days trying to pay a final bill after I have left and now can't access any services to do so! Much more fun charging folk extra charges and screwing their credit score than actually assisting them!
-
ILEEN BANNERMAN
(@ileen_b) reported
from
Edinburgh, Scotland
@TalkTalk Why are you randomly adding on extra TV packages to customer accounts and refusing to credit the account when you complain. Just trying to get extra money out of customers.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
Ayla ⁷
(@AylaNaT13) reported
@TalkTalk Your customer service is appalling and I keep having to let strangers in my house every few months to fix your service. How is it possible you’re a legit company, it boggles the mind.
-
nats1976
(@natz341976) reported
@TomMaloneJr @TalkTalk They are an awful company... Rip you off every second x
-
John Callaghan
(@Rabfunk) reported
@TalkTalk what a joke, broadband and phone line not working for 2 weeks now, reported the issue and no fix or contact from TalkTalk, customer service is nonexistent. We are in lockdown and unable to connect with family over Christmas. Disgraceful
-
Misha Goddard
(@misha_goddard) reported
@TalkTalk I've been expecting a call back from a manager today. Was told 24hrs and still no call. Moved to another provider on the 11th of December and they won't let me cancel even though I'm not in contract!!
-
Jamie “Kingy” King
(@Kingy508) reported
@TalkTalk Still having internet issues EH26
-
Philip Wattis
(@flincauk) reported
@_PunkHippie @TalkTalk I've got to the bottom of my problem - user error 🙄. Hopefully you issue is resolved soon.
-
T-grrl Boutique
(@grrl_t) reported
How would I go about cancelling my on going contract? Because this customer service experience is not worth any number of free months service if the service is not currently being provided. @TalkTalk @TalkTalkGroup
-
chlo🙋🏼
(@_chloechislett) reported
@TalkTalk are an absolute waste of time, their customer service is truly shocking!! I do not recommend using them!!!!
-
miriam kirkpatrick
(@miriamkirkp) reported
@NC24Dawsie @TomMaloneJr @TalkTalk I got a bill off them for the equipment what been send back apparently they never got it, funny as they send me the return stuff and I paid extra for them to sing on delivery. When ringing them I been told I'm not a customer anymore and can't help with this, shocking service
-
TalkTalk
(@TalkTalk) reported
@brentKT7 Hi, @brentKT7. We’re sorry to hear you’re considering leaving us. Is there anything we can do to improve your experience? You will need to speak to the Loyalty Team 0345 172 0046 is currently working. Say "cancel TalkTalk" when prompted -Khristin