TalkTalk outages and service status in Prestonpans, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 15: Problems at TalkTalk
TalkTalk is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prestonpans, Scotland
The most recent TalkTalk outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 14 days ago |
|
Edinburgh
|
Internet | 25 days ago |
|
Edinburgh
|
Internet | 1 month ago |
|
Edinburgh
|
Wi-fi | 2 months ago |
|
Edinburgh
|
Total Blackout | 2 months ago |
|
Edinburgh
|
Wi-fi | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Cissy Biri ✨ The Fairy Weebmother (@cissymon) reported from Edinburgh, Scotland@TalkTalk hello, my internet has been down for over a day now, the service status page you linked yesterday claims everything is fixed, but when I try to log into my acc to run a health check it says I can’t login due to tech issues? Please help, I’m trying to wfh!
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Distortion (@riversoftarmac) reported from Edinburgh, Scotland@TalkTalk I did your online service test and they said they're sending us a new router so hopefully problem solved
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Jane Walker (@JaneWalker) reported from Edinburgh, Scotland@TalkTalk Please can you confirm how long the fault in Edinburgh will take to fix? If it’s going to be the 2 -3 days that people are being told, will we get a reduction on our bills? Is there scope to claim for loss of earnings due to missed deadlines etc? Please respond!
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M G G (@Markiimg) reported from Haddington, Scotland@TalkTalk what's wrong with your website? Keeps coming up with a dns error on the login page - can't pay my bill....
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Claire Seath (@ClaireSeath) reported from Kirkcaldy, Scotland@TalkTalk Checked and it says there are no issues but I still have no internet. It also appears others in the KY area have had no internet for the last hour at least.
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Rosie🌈 and Rollo🌈 🏴 🇪🇺 (@RosieandRollo) reported from Edinburgh, Scotland@stuffierescue TalkTalk are rubbish and we're glad we are no longer on it. Also, the company is in financial trouble.
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carrie mackay 💫 (@carriemackay1x) reported from Edinburgh, Scotland@TalkTalk service has been cancelled yet I have been advised I will still be charged. Ridiculous
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Phil Moar (@Filmoar) reported from Edinburgh, Scotland@TalkTalk Hello. I've not got any WiFi in Edinburgh. Any known problems?
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Jenni (@yumeish) reported from Edinburgh, Scotland@TalkTalk Our internet has been down since yesterday afternoon and the service center is no help - just keep getting errors with line check! Help? Have DM’d already.
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Mìcheál Phelan (@MichealPhelan) reported from Edinburgh, Scotland@TalkTalk Hi all, experiencing really low Wifi signal in Edinburgh. Doesn’t appear to be a wider issue. Can you advise?
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Josie (@CatsPastaBooks) reported from Edinburgh, Scotland@TalkTalk hello, some of our devices are not connecting to the internet properly and have been for the last few days. Any thing we should do to fix?
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Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland@TalkTalk recent value/usage email offers meaningless stats as you've calculated it completed wrong! Are you going to fix this simple arithmetic mistake?
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Pam Thomson (@Pamelathomson) reported from Edinburgh, Scotland@TalkTalk how do I issue a complaint ?
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ILEEN BANNERMAN (@ileen_b) reported from Edinburgh, Scotland@TalkTalk Why are you randomly adding on extra TV packages to customer accounts and refusing to credit the account when you complain. Just trying to get extra money out of customers.
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Elle Wright (@ElleWri18858890) reported from Musselburgh, Scotland@TalkTalk @TalkTalkGroup have sent a DM, again and have asked for someone to call me. Executive Complaint Number account number and cell phone number provided over & over but still no phone call. Virgin Media ready to take over
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Drewski (@nosrettePwerdnA) reported from Edinburgh, Scotland@GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪
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Elaine Henderson (@elainehendie) reported from Dalkeith, ScotlandTerrible service from @TalkTalk, no internet, engineer failed to turn up. Still no internet. Avoid this company at all costs :( #talktalk
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Katarzyna Pyrek (@k_pyrek) reported from Edinburgh, Scotland@TalkTalk Hi, the Internet in EH11 is not working again. Same story every 2 weeks!
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Emma Jamieson (@EpicureEmma) reported from Musselburgh, Scotland@TalkTalk Its not even that - its that you dont even make it easy for people to get in touch. And use probably the worst delivery company on earth. Then respond with lame platitudes. Please DM me a person I can write to personally.
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Michael (@TheMichael84) reported from Gorebridge, Scotland@TalkTalk why is is that pretty much every night my Internet just goes down around 7-9pm and then doesn't come back on until after 10?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Ron Sands (@ronniesands) reported@TalkTalk absolutely crap service No access to my email account since Monday and been holding on for 26 mins with nothing
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MaggieTat (@maggie_tat) reported@tesssummers98 I've just spent over 4 hours talking with a TalkTalk chatbot. Eventually managed to resolve my issue by cancelling the service. If I'd spoken to an actual person the problem would have been solved in two minutes. It's absurd.
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Kerrie (@WF2K_) reported@TalkTalk I know because I've been told exactly that by your team and I never said I was frustrated? So I'm not sure why you assumed that.
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TalkTalk (@TalkTalk) reported@RobbyRSSRobot Hi Louise, No, TalkTalk and Everymail are not the same company. Let us know if you need help with anything TalkTalk-related. -Mandisa
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Twiggy Bigwood (@devilscustard) reported@CroneThe86880 @TalkTalk Oh ******! That sounds awful. My partner has now had an email from Moorcroft. It would be helpful if @TalkTalk actually told Moorcroft that they didn’t provide a service - and this is why we do not owe them anything.
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Deano (@mezza_68) reported@TalkTalk You must have the worst customer service of ANY company we have ever dealt with. 3 attempts to get a new router, got through security each time. Complaints team call - surprise surprise, the security details don’t match. Call me cynical but it’s a quick way to resolve!
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Ruth Lampard (@ruth_lampard) reported@TalkTalk No answer. The first @TalkTalk customer service number simply disconnected as it didn’t recognise the phone number of a closed account. The second number led to options - all the ones I tried previously led to disconnection and a link to chat. In the end …
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Dave O (@llqdave) reported@flatherings @TalkTalk The company is collapsing. They are flogging off parts as quickly as they can find bigger fools to buy them. Their support is useless, because they don't actually read the complaint, they just read whatever notes their colleagues make.
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Angus (@Angus_02) reported@TalkTalk awful service. My 89 & 91yo grandparents (one with Parkinson’s) tried to upgrade their internet & are now left with no working phone line. The engineer admitted he wasn't "very familiar with phones." Now told it's 3 working days just to get a case manager. 👏
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Ruth Lampard (@ruth_lampard) reportedWell. A bad experience with TalkTalk today - simply trying to get a refund on my mother in law’s closed account. £50 ish owing. I had previously been able to speak to a person, but a “new route” diverts me to chat. Currently 90 mins into chat… 1/x