TalkTalk Outage Report in Prestonpans, East Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at TalkTalk
TalkTalk is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (9%)
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Phone (4%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent TalkTalk outage reports came from the following cities: Edinburgh and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Katarzyna Pyrek
(@k_pyrek) reported
from
Edinburgh, Scotland
@TalkTalk Hi, the Internet in EH11 is not working again. Same story every 2 weeks!
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Cissy Biri ✨ The Fairy Weebmother
(@cissymon) reported
from
Edinburgh, Scotland
@TalkTalk hello, my internet has been down for over a day now, the service status page you linked yesterday claims everything is fixed, but when I try to log into my acc to run a health check it says I can’t login due to tech issues? Please help, I’m trying to wfh!
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Jane Walker
(@JaneWalker) reported
from
Edinburgh, Scotland
@TalkTalk Please can you confirm how long the fault in Edinburgh will take to fix? If it’s going to be the 2 -3 days that people are being told, will we get a reduction on our bills? Is there scope to claim for loss of earnings due to missed deadlines etc? Please respond!
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Claire Seath
(@ClaireSeath) reported
from
Kirkcaldy, Scotland
@TalkTalk Checked and it says there are no issues but I still have no internet. It also appears others in the KY area have had no internet for the last hour at least.
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Distortion
(@riversoftarmac) reported
from
Edinburgh, Scotland
@TalkTalk I did your online service test and they said they're sending us a new router so hopefully problem solved
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Claire
(@CMonty28) reported
from
Edinburgh, Scotland
@TalkTalk my mum has had no internet for the past 3 days now and is sick and tired of trying to get through to your customer service department. Tried all the usual troubleshooting and still not working
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Drewski
(@nosrettePwerdnA) reported
from
Edinburgh, Scotland
@GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪
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simon marsden
(@marsdex) reported
from
Edinburgh, Scotland
@talktalk about time there was an update on current Edinburgh issues...
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Michael
(@TheMichael84) reported
from
Gorebridge, Scotland
@TalkTalk why is is that pretty much every night my Internet just goes down around 7-9pm and then doesn't come back on until after 10?
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❄ Santa Claustrophobia ❄
(@FizzyJoose) reported
from
Edinburgh, Scotland
@RumpleFugs That's wild, I'm with TalkTalk and pay £24 for 70mbs. £300 to cancel is rough as ****.
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Charleminge 🍞🌹🏳️🌈⚔️
(@Charleminge) reported
from
Edinburgh, Scotland
Hi @TalkTalk our WiFi has been down for 12 hours now, is there something wrong on your end?
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Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
@martyajackson @virginmedia This seems to have been a UK wide issue, lots of talk of Vodafone, Sky, BT, EE and TalkTalk all having issues. All back up now though. Virgin shouldn’t have been affected but who knows at what box the issue lay
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Rainblower
(@annie14270706) reported
from
Cockenzie, Scotland
@TalkTalk get your act together and get your customer service sorted. 5 days trying to pay a final bill after I have left and now can't access any services to do so! Much more fun charging folk extra charges and screwing their credit score than actually assisting them!
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Claire Seath
(@ClaireSeath) reported
from
Kirkcaldy, Scotland
@TalkTalk Internet down in the KY2 area, but nothing detailed on your website. Any idea when internet will be back up and running?
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Distortion
(@riversoftarmac) reported
from
Edinburgh, Scotland
@TalkTalk hi! Out broadband has been dropping for over a week now- more than half the time it doesn't work at all, and when it does work it's incredibly slow. Would love a fix for this, especially as we need the connection for WFH
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Mìcheál Phelan
(@MichealPhelan) reported
from
Edinburgh, Scotland
@TalkTalk Hi all, experiencing really low Wifi signal in Edinburgh. Doesn’t appear to be a wider issue. Can you advise?
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Peter Tuffy
(@bigtoodle) reported
from
Gullane, Scotland
Having major problems with my email server from Talk Talk. Cannot verify server identity keeps popping up, I’ve had to switch off my mail so that I can use my phone. @TalkTalk
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Emma Jamieson
(@EpicureEmma) reported
from
Musselburgh, Scotland
@TalkTalk Its not even that - its that you dont even make it easy for people to get in touch. And use probably the worst delivery company on earth. Then respond with lame platitudes. Please DM me a person I can write to personally.
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Jane Walker
(@JaneWalker) reported
from
Edinburgh, Scotland
@TalkTalk There’s no service in EH6 (and, looking at Twitter, at least one other part of Edinburgh) any idea how long the problem might last please?
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Pam Thomson
(@Pamelathomson) reported
from
Edinburgh, Scotland
@TalkTalk how do I issue a complaint ?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@emigrantdude) reported
@TalkTalk no service in E17 - thanks for making me miss work meetings. Can t even log into my account to run diagnostics because of a “technical issue” on your side.
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Martin Hibbs
(@martinhibbs) reported
@TalkTalk Thanks for help Mitchell - however if anything it has made me feel worse! I struggle to understand how a simple request can prove so difficult. Never mind
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Martin Hibbs
(@martinhibbs) reported
@TalkTalk Very disappointed with the service I got today when trying to help my elderly parents who are without broadband and phone line. I was encouraged when finally I was put through to the Welfare Department- unfortunately they need renaming as they hung up on me!
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Rachel Lang
(@RachelL60979639) reported
@martinhibbs @TalkTalk And being hung up on has happened to me by @talktalk as well, just by customer service dept rather than complaints dept!
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Walker Henry Smith
(@WalkerHenrySmi1) reported
@didoharding May i suggest you resign whatever appointment you have been promised, Talktalk was a disaster and you never answered by registered letter. As for Test and trace £37,000,000,000 plus I believe and a total disaster served no purpose. LEAVE THE UK
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Karen
(@karenwheatstone) reported
@TalkTalk I’m am disgusted at the poor customer service my elderly parents have received from you. You have left them with out a landline for over 3 months, but still happily charging them for a service they are not receiving. No one is apparently able to resolve the issue!!
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Vyner Street Productions
(@StreetVyner) reported
@BarbaraSutton15 She has an extraordinary capability of failing upwards. At TalkTalk she let customer data be hacked & then tried to cover it up. In the pandemic she spunked £38bn up the wall. Get ready for the return of leprosy after she's worked her magic at the NHS & "earned" another few £m.
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Andrea Mowatt
(@andimowatt) reported
@TalkTalk I've just tried and can't get onto ly account. Just returned from holiday and surprise surprise my WiFi is down again
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Dave
(@BlueTickDave) reported
@TalkTalk My broadband has gone off again, I'm sick of your substandard service
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Tom
(@emigrantdude) reported
@TalkTalk Need support in E17 - total internet outage