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TalkTalk outages and service status in Prestonpans, Scotland

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • 70% Internet (70%)
  • 20% Total Blackout (20%)
  • 10% Wi-fi (10%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prestonpans, Scotland

The most recent TalkTalk outage reports came from the following cities: Edinburgh.

CityProblem TypeReport Time
Edinburgh Total Blackout 23 days ago
Edinburgh Internet 27 days ago
Edinburgh Total Blackout 27 days ago
Edinburgh Internet 27 days ago
Edinburgh Internet 27 days ago
Edinburgh Internet 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • ileen_b
    ILEEN BANNERMAN (@ileen_b) reported from Edinburgh, Scotland

    @TalkTalk Terrible service. Adding on extra TV packages and charges without telling the customers. And refusing to give refunds.

  • rosiecroker
    Rosie Croker (@rosiecroker) reported from Edinburgh, Scotland

    @TalkTalk Hi, is there an issue in Edinburgh at the moment? I have no phone or internet. EH5 area.

  • ileen_b
    ILEEN BANNERMAN (@ileen_b) reported from Edinburgh, Scotland

    @TalkTalk I have the box boost which I've never asked for

  • ClaireSeath
    Claire Seath (@ClaireSeath) reported from Kirkcaldy, Scotland

    @TalkTalk Checked and it says there are no issues but I still have no internet. It also appears others in the KY area have had no internet for the last hour at least.

  • JaneWalker
    Jane Walker (@JaneWalker) reported from Edinburgh, Scotland

    @TalkTalk There’s no service in EH6 (and, looking at Twitter, at least one other part of Edinburgh) any idea how long the problem might last please?

  • annie14270706
    Rainblower (@annie14270706) reported from Cockenzie, Scotland

    @TalkTalk get your act together and get your customer service sorted. 5 days trying to pay a final bill after I have left and now can't access any services to do so! Much more fun charging folk extra charges and screwing their credit score than actually assisting them!

  • RosieandRollo
    Rosie🌈 and Rollo🌈 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@RosieandRollo) reported from Edinburgh, Scotland

    @stuffierescue TalkTalk are rubbish and we're glad we are no longer on it. Also, the company is in financial trouble.

  • m2_le0
    Przemek Matelski (@m2_le0) reported from Edinburgh, Scotland

    @TalkTalk - the worst #UK #broadband supplier in my opinion.

  • riversoftarmac
    Distortion (@riversoftarmac) reported from Edinburgh, Scotland

    @TalkTalk hi! Out broadband has been dropping for over a week now- more than half the time it doesn't work at all, and when it does work it's incredibly slow. Would love a fix for this, especially as we need the connection for WFH

  • LiamWallace99
    Liam 🇪🇪 (@LiamWallace99) reported from Kirkcaldy, Scotland

    @TalkTalk customer service is absolutely shocking. Hung up on 3 times trying to cancel a broadband subscription because the engineer came out to fit our broadband and realised there was no openreach outlet in our home. Absolutely no fault of our own yet we are treated like this

  • Markiimg
    M G G (@Markiimg) reported from Haddington, Scotland

    @TalkTalk what's wrong with your website? Keeps coming up with a dns error on the login page - can't pay my bill....

  • ElleWri18858890
    Elle Wright (@ElleWri18858890) reported from Musselburgh, Scotland

    @TalkTalk I have spoken with CISAS as @TalkTalkGroup not phoning me, arranging an engineer or providing a solution.

  • ileen_b
    ILEEN BANNERMAN (@ileen_b) reported from Edinburgh, Scotland

    @TalkTalk Why are you randomly adding on extra TV packages to customer accounts and refusing to credit the account when you complain. Just trying to get extra money out of customers.

  • nosrettePwerdnA
    Drewski (@nosrettePwerdnA) reported from Edinburgh, Scotland

    @GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪

  • Pamelathomson
    Pam Thomson (@Pamelathomson) reported from Edinburgh, Scotland

    @TalkTalk how do I issue a complaint ?

  • CMonty28
    Claire (@CMonty28) reported from Edinburgh, Scotland

    @TalkTalk my mum has had no internet for the past 3 days now and is sick and tired of trying to get through to your customer service department. Tried all the usual troubleshooting and still not working

  • MichealPhelan
    Mìcheál Phelan (@MichealPhelan) reported from Edinburgh, Scotland

    @TalkTalk Hi all, experiencing really low Wifi signal in Edinburgh. Doesn’t appear to be a wider issue. Can you advise?

  • JaneWalker
    Jane Walker (@JaneWalker) reported from Edinburgh, Scotland

    @TalkTalk Please can you confirm how long the fault in Edinburgh will take to fix? If it’s going to be the 2 -3 days that people are being told, will we get a reduction on our bills? Is there scope to claim for loss of earnings due to missed deadlines etc? Please respond!

  • k_pyrek
    Katarzyna Pyrek (@k_pyrek) reported from Edinburgh, Scotland

    @TalkTalk Hi, the Internet in EH11 is not working again. Same story every 2 weeks!

  • ClaireSeath
    Claire Seath (@ClaireSeath) reported from Kirkcaldy, Scotland

    @TalkTalk Internet down in the KY2 area, but nothing detailed on your website. Any idea when internet will be back up and running?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Karenyonholiday
    Kareny (@Karenyonholiday) reported

    @TalkTalk you have called me to make a new offer of service as am near end of contract. I ask that the offer be put in an email foe me yet, your team tell me they only do outbound. Your in the communication area, how is that you cannot send me an email of the offer I'd like.

  • lynniehamish
    Hamish’s Lynne (@lynniehamish) reported

    You know how everyone takes to Twitter to whinge about things! ….. I gotta just say @TalkTalk customer service were so helpful and kind when we noticed a problem with my mum’s phone line : she’s a falls risk now and they went above and beyond to make sure everything ok!

  • LeeCummings74
    Lee Cummings (@LeeCummings74) reported

    @TalkTalk Hi we have Internet but no dial tone at my parents house. We have tried getting through by phone and live chat but haven't had any joy at all. We've actually been cut off twice now and it's getting very frustrating as they are in their 80's and rely on the service.

  • PaulChapman123_
    Paul Chapman (@PaulChapman123_) reported

    @TalkTalk I’m a full fibre 150 broadband customer. Contract ends 8/7/27. You have sent me an email to say as I’m no longer a TalkTalk broadband customer so no longer be able to use my email I have with you. Please explain as due to pay my next DD to you on the 13th for internet.

  • JamesOMahoney
    JamesOMahoney (@JamesOMahoney) reported

    @TalkTalk @Toni90325911 Hello again Sindy. I have sent DM's and case Manager Christine has not provided any resolution to my complaints with @TalkTalk

  • pesphill
    Phill Hartley (@pesphill) reported

    @TalkTalk All is fine now. It was a DNS issue but fixed by around 8:30

  • rusticman991
    Neil Russell (@rusticman991) reported

    Beware TalkTalk. What a diabolical experience I've just had with TalkTalk. It's taken about 3 hours for them to tell me it will cost me £75 to send a technician out. It's TalkTalk's equipment that has broken and it was TalkTalk's technicians that made a **** up when they upgraded it !

  • Vxb1
    House of V (@Vxb1) reported

    @TalkTalk Respectfully, this hadn’t been updated yesterday morning when your entire customer base needed it most.

  • shyla_parisxo
    ShyM (@shyla_parisxo) reported

    @TalkTalk Is there a wifi issue in SE4 1YX?

  • deefrank001
    Indusfidus®😎 (@deefrank001) reported

    @TalkTalk has the poorest customer service ever in the existence of poor customer service.