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TalkTalk Outage Report in Prestonpans, East Lothian, Scotland

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Prestonpans, Scotland

The most recent TalkTalk outage reports came from the following cities: Edinburgh.

CityProblem TypeReport Time
Edinburgh Total Blackout 1 day ago
Edinburgh Internet 6 days ago
Edinburgh Total Blackout 6 days ago
Edinburgh Internet 6 days ago
Edinburgh Internet 6 days ago
Edinburgh Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • TheMichael84
    Michael (@TheMichael84) reported from Gorebridge, Scotland

    @TalkTalk why is is that pretty much every night my Internet just goes down around 7-9pm and then doesn't come back on until after 10?

  • Charleminge
    Charleminge 🍞🌹🏳️‍🌈⚔️ (@Charleminge) reported from Edinburgh, Scotland

    Hi @TalkTalk our WiFi has been down for 12 hours now, is there something wrong on your end?

  • riversoftarmac
    Distortion (@riversoftarmac) reported from Edinburgh, Scotland

    @TalkTalk hi! Out broadband has been dropping for over a week now- more than half the time it doesn't work at all, and when it does work it's incredibly slow. Would love a fix for this, especially as we need the connection for WFH

  • cissymon
    Cissy Biri ✨ The Fairy Weebmother (@cissymon) reported from Edinburgh, Scotland

    @TalkTalk hello, my internet has been down for over a day now, the service status page you linked yesterday claims everything is fixed, but when I try to log into my acc to run a health check it says I can’t login due to tech issues? Please help, I’m trying to wfh!

  • FizzyJoose
    ❄ Santa Claustrophobia ❄ (@FizzyJoose) reported from Edinburgh, Scotland

    @RumpleFugs That's wild, I'm with TalkTalk and pay £24 for 70mbs. £300 to cancel is rough as ****.

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Gullane, Scotland

    Having major problems with my email server from Talk Talk. Cannot verify server identity keeps popping up, I’ve had to switch off my mail so that I can use my phone. @TalkTalk

  • CMonty28
    Claire (@CMonty28) reported from Edinburgh, Scotland

    @TalkTalk my mum has had no internet for the past 3 days now and is sick and tired of trying to get through to your customer service department. Tried all the usual troubleshooting and still not working

  • Pamelathomson
    Pam Thomson (@Pamelathomson) reported from Edinburgh, Scotland

    @TalkTalk how do I issue a complaint ?

  • MichealPhelan
    Mìcheál Phelan (@MichealPhelan) reported from Edinburgh, Scotland

    @TalkTalk Hi all, experiencing really low Wifi signal in Edinburgh. Doesn’t appear to be a wider issue. Can you advise?

  • ileen_b
    ILEEN BANNERMAN (@ileen_b) reported from Edinburgh, Scotland

    @TalkTalk Why are you randomly adding on extra TV packages to customer accounts and refusing to credit the account when you complain. Just trying to get extra money out of customers.

  • k_pyrek
    Katarzyna Pyrek (@k_pyrek) reported from Edinburgh, Scotland

    @TalkTalk Hi, the Internet in EH11 is not working again. Same story every 2 weeks!

  • EpicureEmma
    Emma Jamieson (@EpicureEmma) reported from Musselburgh, Scotland

    @TalkTalk Its not even that - its that you dont even make it easy for people to get in touch. And use probably the worst delivery company on earth. Then respond with lame platitudes. Please DM me a person I can write to personally.

  • nosrettePwerdnA
    Drewski (@nosrettePwerdnA) reported from Edinburgh, Scotland

    @GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪

  • ileen_b
    ILEEN BANNERMAN (@ileen_b) reported from Edinburgh, Scotland

    @TalkTalk Terrible service. Adding on extra TV packages and charges without telling the customers. And refusing to give refunds.

  • marsdex
    simon marsden (@marsdex) reported from Edinburgh, Scotland

    @talktalk about time there was an update on current Edinburgh issues...

  • riversoftarmac
    Distortion (@riversoftarmac) reported from Edinburgh, Scotland

    @TalkTalk I did your online service test and they said they're sending us a new router so hopefully problem solved

  • AlexLamond1
    Alex (@AlexLamond1) reported from Edinburgh, Scotland

    @martyajackson @virginmedia This seems to have been a UK wide issue, lots of talk of Vodafone, Sky, BT, EE and TalkTalk all having issues. All back up now though. Virgin shouldn’t have been affected but who knows at what box the issue lay

  • JaneWalker
    Jane Walker (@JaneWalker) reported from Edinburgh, Scotland

    @TalkTalk Please can you confirm how long the fault in Edinburgh will take to fix? If it’s going to be the 2 -3 days that people are being told, will we get a reduction on our bills? Is there scope to claim for loss of earnings due to missed deadlines etc? Please respond!

  • JaneWalker
    Jane Walker (@JaneWalker) reported from Edinburgh, Scotland

    @TalkTalk There’s no service in EH6 (and, looking at Twitter, at least one other part of Edinburgh) any idea how long the problem might last please?

  • annie14270706
    Rainblower (@annie14270706) reported from Cockenzie, Scotland

    @TalkTalk get your act together and get your customer service sorted. 5 days trying to pay a final bill after I have left and now can't access any services to do so! Much more fun charging folk extra charges and screwing their credit score than actually assisting them!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • concretebodies1
    britta (@concretebodies1) reported

    @TalkTalk BD16 still very intermittent - please at least admit there are still issues, they are far from fixed!

  • concretebodies1
    britta (@concretebodies1) reported

    @ValenOnVulcan @TalkTalk Yup, same here in BD16, still very intermittent service.

  • jo24228
    Jo Robson (@jo24228) reported

    @TalkTalk Still very intermittent Internet, really poor service and no response to DMs. Others in BD16 are experiencing the same thing

  • superbantam123
    . (@superbantam123) reported

    @justylizzy1 @TalkTalk please can you do something about this. Can you at least confirm there is an issue in Bd16.

  • SiEdbo
    Simon Edmundson (@SiEdbo) reported

    @TalkTalk Same in BD22 intermittent issues

  • garyavfchorton
    Gary Horton (@garyavfchorton) reported

    @TalkTalk @Witsmcgee_007 Would be better TalkTalk, if we had a general update on what is happening, rather than you just dealing with individual customers and DMs. This issue has been ongoing for nearly 24 hours and we all deserve better communication.

  • garyavfchorton
    Gary Horton (@garyavfchorton) reported

    @TalkTalk The intermittent internet issue in Bingley, West Yorkshire continues. It's nearly 24 hours now! Can we have a general update. I've regularly checked your service centre and already sent numerous DMs. Customers deserve better communication.

  • justylizzy1
    justylizzy (@justylizzy1) reported

    @TalkTalk BD16 STILL A PROBLEM. SORT IT OUT PLEASE

  • garyavfchorton
    Gary Horton (@garyavfchorton) reported

    @davidsilkstone @superbantam123 @TalkTalk Thanks for the suggestion David. To be honest, my mobile network connection is very poor, so not sure this helps. Besides which, TalkTalk need to sort themselves out! This is the third major outage this year!

  • watermenlonhead
    Kate (@watermenlonhead) reported

    @TalkTalk Hi @TalkTalk another day, another crap internet connection. Do you want to expense my mobile bill or fix my internet?