TalkTalk Outage in Paddock Wood, Kent, England

@TalkTalk major issues with internet in ME6 post code. What's wrong?

@TalkTalk - so despite touching nothing I can receive NO aerial tv channels. All connections checked and rebooting makes no difference. Not the first time I have had issues with service.. Sort this out @talktalk or I suspend my payments to you.

@TalkTalk Visit arranged for the weekend! But it see me from twitter that I'm not the only one with this problem, so I'm guessing it's not a domestic issue but one from the signal source i.e. @TalkTalk

@TalkTalk I have since spent three hours on various online chats with your technical support and got nowhere. They have arranged for a home visit but it seems from other tweets that I am not the only one with this issue .

@TalkTalk having problems with missing channels, particularly Freesports and BBC Four HD and Quest HD .Guide suggests channel retune but this doesn't help and neither does rebooting internet. Help please!

@TalkTalk @TalkTalk The problem appears to have now resolved itself.

@TalkTalk good morning, I’m trying to cancel my order with you but have been on hold several times. I appreciate that times are challenging right now, but my appointment to start is Monday 6th & it’d be great to be able to let you know so the engineer doesn’t waste a trip!

Hey @talktalk you’ve got the worst customer service I’ve ever experienced. Literally all of your contact options lead to dead ends. Don’t like to dig companies out but you deserve a special mention. I’ve been trying to get hold of you in every conceivable way for 2 hours now.

@TalkTalk Another day of woe @TalkTalk... to get an update on my complaint escalation I have to call back in 7 to 10 days. No

@TalkTalk certainly the worst customer service I have ever experienced. You don't even talk talk.. You simply send me round in circles on messages. A whole day spent trying to get a simple change made to my account details. Disgraceful

@TalkTalk Ok so still not working. Router light turned from white to orange about 10:15pm last night and not back. Have tried resetting router, unplugging all wires and plugging back in, and plugging directly into test socket. No change with any of that.

Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol

@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours and not getting any right answer.. 😡

@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours with no right answer.. 😡

@TalkTalk still having to listen to music 23 minutes and you wonder why people leave your service

@TalkTalk how many times do I have to call to get my service cancelled the call centre is deliberately being rude !

@TalkTalk yet again am unable to cancel my contract! What do I need to do to cancel it before I move! Poor customer service yet again!

@TalkTalk Internet speed when connected isn't the issue, it's more that for significant periods of time the internet light on my router is either red or off rather than green - so during those times the speed is 0 because it's not connected.

@steve198037 My internet is really slow. Darn TalkTalk. Is Bristol nice?

@talktalk your chat service was unavailable when I tried yesterday and you mention helping vulnerable customers yet I unable to complete straightforward customer service requests due to your services not working properly. please rectify and contact me ASAP!!!

@TalkTalk can somebody please tell me the best way to set up to set up Caller I'd and help me register for an online account. currently I am unable to do either of these things due to your abysmal website and terrible customer service procedures. very disappointed

@TalkTalk Loss of service in Carluke any updates?

@taxbod @HMRCgovuk @TalkTalk As I have reminded them, the issue here could be resolved in 5 minutes or less!

@__ess23 no i got talktalk its so ****

All those decrying @HMRCgovuk help centres should try @TalkTalk you would quickly change your mind!

@TalkTalk Total loss of internet service here in Aylesbury AGAIN. How many times am I to keep contacting before before something is sorted? I talk to chat and it comes back on. Hours later it’s off again. Just this morning it was off again. FIVE times since Sunday night and now again.

@HikingHistorian Wikipedia still down for me. Are you connecting via TalkTalk?

@TalkTalk yet again, no internet. This is becoming a daily issue and all your automated response tells me to do is........Go online and check . Has it ever occurred to Talk Talk that with no internet, it is quite hard to Go online?!