TalkTalk Outage in Leigh, Surrey, England

@Suskat1 @TalkTalk Omg,!!! Worst customer service ever. Today i was on the phone for amost 2 hours. The assistant changed my new contract from 20.95 to £24.95. Is this legal?

@TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!

@TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!

Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!

@TalkTalk @TalkTalkGroup please help with my elderly neighbour. She’s 83 and her landline isn’t working. She’s tried contacting you via internet phone but is not receiving the assistance she requires. This is her lifeline. Please advise how I can direct her. Tried all checks CS

Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband

@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..

Chuck your best internet and TV provider at me @TalkTalk ain’t doing it for me no more nothing but trouble should of listened when everyone warned me 😡

@TalkTalk hi Talk Talk, I’m in SE London, any idea why my internet has just cut out? Have switched off and restarted the router, still nothing

@TalkTalk no stable connection all morning. Done diagnostics test on your website and says nothing is wrong. Please help.

@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)

@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?

I think it's safe to say @virginmedia have inherited the crown from @TalkTalk as worst internet provider in the UK #Worstbroadbandproviderever

@TalkTalk Hi my Internet is still down, is there a time scale as to when it will be fixed please?

@TalkTalk are equally as incompetent with a consistent signal! Two months now.

Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!

@soen @TalkTalk @bt_uk True! I just want a decent signal though.

@TalkTalk Also, can’t get through to customer service, keep getting hung up on

@TalkTalk your service centre doesn't work have to rely on third parties to try and work out if this outage is a me problem or a you problem not good!

@SWYforEurope @MattHancock @didoharding Buddy of David Cameron, CEO of TalkTalk, as I recall, and never had a clue. All marketing, to engineering operational background

@yassmin_a @TalkTalk Cancel the card on which they deduct the payment.

@TalkTalk Yes, go read the online reviews left for your company by your other pissed customers who like myself are suffering from TalkTalk’s bad service and deceptive ways.

@kirsty_neilan @TalkTalk Did you get a reply? Seems lying is standard for talk talk. Offered my bereaved mum £20 goodwill, she accepted but as she still will wanted explanation for lies told it has been retracted and said won’t speak to her about it further. Sick awful people.

@Kaz9919 @TalkTalk They retracted a goodwill offer of £20 to my bereaved mother because she accepted it but still wanted an explanation for awful service. Turns out it was take the cash and shut up or we retract the offer but they are trying to claim she refused it.

@TalkTalk I was, I was enjoying a film, but then my broadband went completely down 🤬

Anyone else’s #talktalk internet down? It’s been 48 hours now. Currently using my second lot of mobile data.

Anyone else #talktalk Internet down? It’s been 48 hours now. Currently using my second lot of mobile data.

@TalkTalk Live in Scunthorpe area and constant drop outs! This is a regular occurrence for me to be honest. I'm really sick of paying for a service I'm not receiving. Looking for an alternative provider as we speak.....

@TalkTalk no WiFi and talktalk said they ran a test and found no problems so it's a home set up fault. However, it was set up fine and suddenly went so not a problem from our end. Help please. Meant to be teaching online tomorrow

@AngelcityIain Im a TalkTalk customer but Openreach came to put fibre to my house, they disconnected my copper line then found a blockage in the pipe they were going to feed the fibre down. They say they can't restore my copper line and the fibre won't be in until the 15th march, I'm pissed