TalkTalk Outage in Hitchin, Hertfordshire, England

@TalkTalk your customer service is a joke my nan had has been on the phone 5-6 times for at least 4 hours the they struggle to understand the problem...all she wanted was a new t.v box surly that's not hard! been with you over 20 years

Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

@TalkTalk no phone service either...

@TalkTalk We’re moving home and changing provider which is why I wanted to cancel the services. It shouldn’t take almost 90 mins to do that! 😡

@TalkTalk Still trying to. After calling and being told to call back in 2 hrs due to call centre problems I tried the online chat. This has been going on for 1 hr 7 mins so far!

Internet so bad i have to drain my data usage on my phone and watch gordan ramsey in 240p... #talktalk life. Never go with them😑 wasting all our money

@TalkTalk Luton, Bedfordshire is down too no 📞 line and no internet!!! So now having to rinse out my mobile data 🙄🙄🙄🙄🙄🙄

@TalkTalk No this hasn't, your 'customer service' advisors refused to do it.

@TalkTalk another day another delayed parcel this is the second router you have sent out and just received a message from DHL to say there is a problem and to have contact TalkTalk! How difficult is it to send a router!!!!!!!!

@TalkTalk oh joy. A text to say a short delay. Three weeks without service. Hate to have a long delay. What a joke.

@TalkTalk You make it right then a few weeks later it goes again. I'm not paying for an engineer nor am I giving you any money to fix anything

@TalkTalk @TalkTalkTV absolutely atrocious service. I mean....the worse ever...keep away from these guys, engineer didnt connect aerial, customer service is horrendous, cant understand advisors, poor english

@TalkTalk No and I have had this same conversation with TT each time I have no service

@TalkTalk hey talk talk I have had problems with my Internet for the past week now it either doesn't work and I get a red light on my router box or the signal is poor and it takes ages to buffer or no signal at all could you please fix this so I have happy children again

@Brett_Shavers Worst example I've seen was UK ISP @TalkTalk who sent me a router preconfigured with my username and password. Stored in plain text in the router!

@TalkTalk still no service since 26th. Was waiting for an update yesterday. Nothing. And I haven't got all day for a messenger 'conversation'.

@TalkTalk @Tw1tt3rPaul Isn’t it a nightmare trying to communicate with TalkTalk. I must have told different people the same issue about 300 times. Then the same technical check and the same 48 hour wait with absolutely no solution! Madness!