TalkTalk

TalkTalk Outage Report in Heslington, City of York, England

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Heslington, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Heslington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Heslington, City of York, England 12/04/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Phone (4%)

    Phone (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TalkTalk Issues Reports Near Heslington, England

Latest outage, problems and issue reports in Heslington and nearby locations:

  • james_m_howard James Howard (@james_m_howard) reported from York, England

    @TalkTalk I've been on the phone again, you can't help till next week because you are utterly hopeless! I shall be moving away from @CityFibre and the rubbish service, so sad.

  • PjmYorkie Yorkie Pjm (@PjmYorkie) reported from York, England

    @J_Disborough @TalkTalk Down in York too and now more often down than ever working. Terrible service and totally unpredictable when it works and when it doesn't

  • kieranjones Kieran Jones (@kieranjones) reported from York, England

    @TalkTalk I’ve been a UFO customer for a while in York now and love it but I will gladly change to slower competitor if you continue to support through advertising the sort of right leaning hate content being peddled on GB News

  • bomberosteve Steven Jackson (@bomberosteve) reported from York, England

    @TalkTalk Hi Think my modem is knackered no lights showing . Unless the network is down in the YO26 4YW ARES

  • MarcoP40410218 Marco Piscioneri (@MarcoP40410218) reported from York, England

    @TalkTalk any works going on in YO31? WiFi is down

  • james_m_howard James Howard (@james_m_howard) reported from York, England

    @CityFibre weeks of being down and yet another weekend of no service @TalkTalk are hopeless, why use them? Quoted 3 days next week for a fix

  • sam_l43 samburger in jorts (@sam_l43) reported from York, England

    @TalkTalk Hi, our wifi is down in YO10 3JY, what can we do to fix it? We’ve tried resetting the router and nothing has worked, from last night to this morning we’ve had no wifi

  • Gus_preston Gus (@Gus_preston) reported from York, England

    @talktalk overcharge a customer for two months, offer a refund but swear blind you did nothing wrong. A simple apology would have sorted this, but that seems to be beyond you. #SorryNotSorry #sorryseemstobethehardestword.

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @OneDirtyGooner @TalkTalk Virgin media retail are pants, I would be taking Virgin Media Business which have a 72 SLA (fix time) - I have this in other properties already

  • MarcoP40410218 Marco Piscioneri (@MarcoP40410218) reported from York, England

    @TalkTalk any problems in the York area? My broadband is down

  • JacobiteTyne Jacob (@JacobiteTyne) reported from York, England

    @TalkTalk A afternoon wasted merely to resolve a matter that you have failed to contact me about for 6 months... TalkTalk has never had a good rep I only joined for convince and it's turned out to be far from it.

  • AlwaysBlueLou Bantambluelou (@AlwaysBlueLou) reported from Pocklington, England

    @TalkTalk @MolyneuxPhilip We know it's a known issue, half of East Yorkshire has been without Internet since 2.30pm yesterday & we want to know when we will be reconnected

  • andypk_andy Andy Knowles (@andypk_andy) reported from York, England

    @TalkTalk please sort out your Customer Service, been a Customer with two properties for a number of years, UFO plus TV packages and Boosts, my contract expires soon and just wasted an hour on calls to your team trying to understand renewal costs. #retrainingrequired #Customer

  • filipino_chino Filipino Chino (@filipino_chino) reported from Heslington, England

    @bedo_matt @TalkTalk It's the UFO service... Only option is talktalk in York :/

  • Carl19692 Carl (@Carl19692) reported from York, England

    @TalkTalk how can I tell if my service is cancelled as requested? Account dashboard is saying my contract ends 18 sept but I cancelled it from 30 July.

  • Gus_preston Gus (@Gus_preston) reported from York, England

    @TalkTalk You staff agreed a refund so it ends here, but disgusting they wouldn't apologise for the error. That was after been passed cold between 3 teams, having to re-explain and pass security each time. You need to up your customer service game

  • PjmYorkie Yorkie Pjm (@PjmYorkie) reported from York, England

    @TalkTalk Is that why I can't get any signal from you tonight in York? Starting to be annoying as happening too frequently

  • StuGoulden Stu Goulden 🇺🇦 (@StuGoulden) reported from York, England

    Yorkies: Is anyone else's @TalkTalk UFO connection down? Unhelpfully, they don't have any customer service channels open on a Sunday, so unsure if it's just me.

  • james_m_howard James Howard (@james_m_howard) reported from York, England

    @TalkTalk Can't help, won't help!

  • MarcoP40410218 Marco Piscioneri (@MarcoP40410218) reported from York, England

    @PaulJWright @TalkTalk Just called, they have a problem since 9.30 and they will try to sort it out

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported

    @TalkTalk I honestly give up. Still getting my phone going quiet on calls. Not only that but you now won't take card payments. Your technical team were no help. Years of being your customer, if you don't care about my custom then I'm off. Plenty other companies want my custom.

  • kstar380 k d (@kstar380) reported

    @TalkTalk Yesterday I spent an 1 hr 40 mins with your support in dms, and all they said was they will get back to me in 3 days? They cant say if it's a problem with my line or what? So I guess it's a problem with their equipment and lines, no clarification, no help

  • levineg Gary Levine (@levineg) reported from Manchester, England

    @TalkTalk internet not working in bury bl9 this morning. Tried 2 different routers and nothing.

  • ScotsSense63 DM (@ScotsSense63) reported

    @TalkTalk shambles - apparently the support people I was DM-ing can't contact the full fibre support team inside their organisation you couldn't make it up.

  • Cas97Tony Tony Castañeda (@Cas97Tony) reported

    @TalkTalk my internet is down and my landline keeps beeping when making calls. So everything is down. I been waiting for 2 hours doing all the troubleshooting. Service centre is a joke.

  • DezMo1955 DEZEPPELIN (@DezMo1955) reported

    Moved house over a month ago but TalkTalk are still billing me at my old address even though I have set up fibre broadband with them at my new address. 30min phone calls with staff who don’t know what to do are wearing me down now….

  • mjkefc Michael Kelly (@mjkefc) reported

    @TalkTalk Charlatans. Moved house and still had no Internet for 2 weeks. They blocked us on the system appartenty, each time we call they say ring back in a few days! Their staff literally dont know what day it is and pass you.from pillar to post, they are literally stupid so frustrating.

  • fenneckZ Zaki (@fenneckZ) reported

    @TalkTalk I will also NOT be paying this months bill for such poor service, if I see that money has been taken from it, you shall hear from me. Below average internet and poor customer service!

  • newnortherner Dr Charlotte Haines Lyon (@newnortherner) reported

    Our wifi went off this morning. Seemingly at the same time as a telegraph pole down the road was replaced. However we haven't come back on. @TalkTalk says 2-3working days. However that means next week and I have 2 kids with exams. Surely a mistake can be sorted more quickly?

  • MedicFletch Ian Fletcher 🇫🇰 💙 (@MedicFletch) reported

    My TalkTalk Wi-Fi has gone down, just me?