TalkTalk Outage Report in Heslington, City of York, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Heslington, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Heslington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Heslington, England
Latest outage, problems and issue reports in Heslington and nearby locations:
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drsimonwoodward
(@drsimonwoodward) reported
from
York, England
@tidjanjallow @TalkTalk Same problem. Almost as if their call centre staff don't have a clue
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No.21 York
(@No21York) reported
from
York, England
@TalkTalk Your customer service is ludicrous & so scripted that it is laughable. How can you carry out "planned maintenance" completely cutting off service to your customers with ZERO notification ?!?! No internet service for a potential 72 hours & no warning given !
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Filipino Chino
(@filipino_chino) reported
from
Heslington, England
@bedo_matt @TalkTalk It's the UFO service... Only option is talktalk in York :/
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Filipino Chino
(@filipino_chino) reported
from
York, England
@OneDirtyGooner @TalkTalk Virgin media retail are pants, I would be taking Virgin Media Business which have a 72 SLA (fix time) - I have this in other properties already
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Stu Goulden 🇺🇦
(@StuGoulden) reported
from
York, England
Yorkies: Is anyone else's @TalkTalk UFO connection down? Unhelpfully, they don't have any customer service channels open on a Sunday, so unsure if it's just me.
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Beverly mills
(@MillsBjmillsivs) reported
from
York, England
@talktalk what’s happening in York ? Internet went down about half hour ago ?? Please can you look into and advise what the problem is and when will be restored, thanks
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Marco Piscioneri
(@MarcoP40410218) reported
from
York, England
@PaulJWright @TalkTalk Just called, they have a problem since 9.30 and they will try to sort it out
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drsimonwoodward
(@drsimonwoodward) reported
from
York, England
Appalling customer service from @TalkTalk - at 18.25 I'm told they'll do a network check and call me back after 20 minutes. 90 minutes later, still no response so I ring the helpline - closed for the day. Superfast broadband my arse! I'm changing provider ASAP.
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Jacob
(@JacobiteTyne) reported
from
York, England
@TalkTalk A afternoon wasted merely to resolve a matter that you have failed to contact me about for 6 months... TalkTalk has never had a good rep I only joined for convince and it's turned out to be far from it.
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Matthew White
(@MPW1981) reported
from
York, England
@Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk
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James Howard
(@james_m_howard) reported
from
York, England
@TalkTalk I've been on the phone again, you can't help till next week because you are utterly hopeless! I shall be moving away from @CityFibre and the rubbish service, so sad.
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James Howard
(@james_m_howard) reported
from
York, England
@CityFibre weeks of being down and yet another weekend of no service @TalkTalk are hopeless, why use them? Quoted 3 days next week for a fix
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Yorkie Pjm
(@PjmYorkie) reported
from
York, England
@J_Disborough @TalkTalk Down in York too and now more often down than ever working. Terrible service and totally unpredictable when it works and when it doesn't
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drsimonwoodward
(@drsimonwoodward) reported
from
York, England
@TalkTalk giving some spectacularly dreadful customer service and nowhere can one find when their support telephone service is actually open. Avoid them at all costs
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James Howard
(@james_m_howard) reported
from
York, England
@TalkTalk Can't help, won't help!
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Yorkie Pjm
(@PjmYorkie) reported
from
York, England
@TalkTalk Is that why I can't get any signal from you tonight in York? Starting to be annoying as happening too frequently
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Marco Piscioneri
(@MarcoP40410218) reported
from
York, England
@TalkTalk any works going on in YO31? WiFi is down
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Marco Piscioneri
(@MarcoP40410218) reported
from
York, England
@TalkTalk any problems in the York area? My broadband is down
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Carl
(@Carl19692) reported
from
York, England
@TalkTalk how can I tell if my service is cancelled as requested? Account dashboard is saying my contract ends 18 sept but I cancelled it from 30 July.
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No.21 York
(@No21York) reported
from
York, England
@TalkTalk I have spoken to your 'customer services' who state that "we are unable to assist because it is planned maintenance"
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Bradley
(@slingbak) reported
@TalkTalk Pls fix quick.. need my wifi :(
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david hakak
(@davidhakak) reported
@TalkTalk you claim 24/7 365 customer service... really? I was abruptly disconnected today, and ALL my attempts to get a service were in vain. ALL my work is done on-line. Thank you for proving that renewal of my contract with Talk Talk was indeed a MISTAKE.
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Jeanette Smith 💙
(@BanditBunny) reported
Tested positive for covid today and am now confined to the bedroom, which wouldn’t be too bad except the internet is down! Thanks @TalkTalk
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Lisa flood
(@Lissylissyloolo) reported
@TalkTalk did I just read your caption correctly - you’re here to help? Just spent 45 mins on the phone to one of your ‘agents’- completely useless and no further forward!
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Iain M
(@138GG29) reported
@TalkTalk Have done so last few days and still no further forward when time comes I’ll be changing my provider and telling all my friends what an awful service you provide
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Hemant Godhwani
(@Hemant_FL) reported
@TalkTalk We were supposed to get our internet running in our new place on 18 July. Despite endless calls with customer care, the internet is not working and no resolution in sight. Unbelievably poor service and knowledge of customers. Can you resolve this asap? @priyabansal66
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Gethen
(@MadNuttyTwig) reported
@TalkTalk Are there still issues with logging into accounts? Have a user with "due to technical issues we can't log you in" on website...
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Luke Staunton
(@lukejstaunton) reported
I would advise anyone considering TalkTalk Future Fibre/FTTP to give it a swerve. The implementation is a mess: account and billing problems, issues following installation, frequent loss of service. Currently 48 hours without a connection, support forever 'escalating' issues.
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Sir Reginald Squirrel, Esquire
(@Squirrel1Secret) reported
Dear @TalkTalk why is the live chat on your website not working ? have my contract up in less than 30 days and you are only giving me access to one package and I wish to cut costs
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Gethen
(@MadNuttyTwig) reported
@TalkTalk Please read the original tweet. Email is fine. User cannot log into account (and therefore cannot access support) because your "technical issue" (unspecified) won't allow them to log in. If this is a *different* issue, how do we proceed?