TalkTalk

TalkTalk Outage Report in Heslington, City of York, England

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Heslington, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Heslington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Heslington, City of York, England 12/21/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Phone (5%)

    Phone (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Heslington, England

Latest outage, problems and issue reports in Heslington and nearby locations:

  • StuGoulden Stu Goulden 🇺🇦 (@StuGoulden) reported from York, England

    Yorkies: Is anyone else's @TalkTalk UFO connection down? Unhelpfully, they don't have any customer service channels open on a Sunday, so unsure if it's just me.

  • JacobiteTyne Jacob (@JacobiteTyne) reported from York, England

    @TalkTalk A afternoon wasted merely to resolve a matter that you have failed to contact me about for 6 months... TalkTalk has never had a good rep I only joined for convince and it's turned out to be far from it.

  • drsimonwoodward drsimonwoodward (@drsimonwoodward) reported from York, England

    Appalling customer service from @TalkTalk - at 18.25 I'm told they'll do a network check and call me back after 20 minutes. 90 minutes later, still no response so I ring the helpline - closed for the day. Superfast broadband my arse! I'm changing provider ASAP.

  • PjmYorkie Yorkie Pjm (@PjmYorkie) reported from York, England

    @TalkTalk Is that why I can't get any signal from you tonight in York? Starting to be annoying as happening too frequently

  • drsimonwoodward drsimonwoodward (@drsimonwoodward) reported from York, England

    @tidjanjallow @TalkTalk Same problem. Almost as if their call centre staff don't have a clue

  • james_m_howard James Howard (@james_m_howard) reported from York, England

    @TalkTalk I've been on the phone again, you can't help till next week because you are utterly hopeless! I shall be moving away from @CityFibre and the rubbish service, so sad.

  • kieranjones Kieran Jones (@kieranjones) reported from York, England

    @TalkTalk I’ve been a UFO customer for a while in York now and love it but I will gladly change to slower competitor if you continue to support through advertising the sort of right leaning hate content being peddled on GB News

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @OneDirtyGooner @TalkTalk Virgin media retail are pants, I would be taking Virgin Media Business which have a 72 SLA (fix time) - I have this in other properties already

  • PjmYorkie Yorkie Pjm (@PjmYorkie) reported from York, England

    @J_Disborough @TalkTalk Down in York too and now more often down than ever working. Terrible service and totally unpredictable when it works and when it doesn't

  • james_m_howard James Howard (@james_m_howard) reported from York, England

    @CityFibre weeks of being down and yet another weekend of no service @TalkTalk are hopeless, why use them? Quoted 3 days next week for a fix

  • james_m_howard James Howard (@james_m_howard) reported from York, England

    @TalkTalk Can't help, won't help!

  • MarcoP40410218 Marco Piscioneri (@MarcoP40410218) reported from York, England

    @TalkTalk any works going on in YO31? WiFi is down

  • MPW1981 Matthew White (@MPW1981) reported from York, England

    @Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk

  • Gus_preston Gus (@Gus_preston) reported from York, England

    @talktalk overcharge a customer for two months, offer a refund but swear blind you did nothing wrong. A simple apology would have sorted this, but that seems to be beyond you. #SorryNotSorry #sorryseemstobethehardestword.

  • MarcoP40410218 Marco Piscioneri (@MarcoP40410218) reported from York, England

    @PaulJWright @TalkTalk Just called, they have a problem since 9.30 and they will try to sort it out

  • filipino_chino Filipino Chino (@filipino_chino) reported from Heslington, England

    @bedo_matt @TalkTalk It's the UFO service... Only option is talktalk in York :/

  • Gus_preston Gus (@Gus_preston) reported from York, England

    @TalkTalk You staff agreed a refund so it ends here, but disgusting they wouldn't apologise for the error. That was after been passed cold between 3 teams, having to re-explain and pass security each time. You need to up your customer service game

  • MarcoP40410218 Marco Piscioneri (@MarcoP40410218) reported from York, England

    @TalkTalk any problems in the York area? My broadband is down

  • drsimonwoodward drsimonwoodward (@drsimonwoodward) reported from York, England

    @TalkTalk giving some spectacularly dreadful customer service and nowhere can one find when their support telephone service is actually open. Avoid them at all costs

  • Carl19692 Carl (@Carl19692) reported from York, England

    @TalkTalk how can I tell if my service is cancelled as requested? Account dashboard is saying my contract ends 18 sept but I cancelled it from 30 July.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • tommarshall1992 Tom Marshall (@tommarshall1992) reported

    @TalkTalk having signed up 2 weeks ago I’ve been assured several times that my router will arrive within [X] days but still no sign. Seriously unimpressed with this initial customer service experience, and I urgently need WiFi so as to WFH. Please help ASAP.

  • PaulMunro1 thethingswedo (@PaulMunro1) reported

    @CesareDeServola @TalkTalk Tell me about it 7 months I’ve been waiting for them to fix upload speed. Contact there ombudsman if you don’t get any joy

  • ColinBlanchar16 Colin Blanchard (@ColinBlanchar16) reported

    @TalkTalk HI, had your engineer in my home today. No had a phone landline for a week now. No problems were found internally . He said its outside . How much longer until problems solved . Thanks

  • trickytrevez Trevor Morton (@trickytrevez) reported

    @TalkTalk hi .. can you tell me why my broadband and wifi aren't working... unplugged twice and reset still not working for the past hour.. been going off all week ..

  • rridinghoodgran Claire Baker (@rridinghoodgran) reported

    @TalkTalk Delay? Are you having a laugh? A week trying to phone/email/chat to cancel my contract. CANCEL MY CONTACT NOW!

  • rockchick1963 Melanie Reilly (@rockchick1963) reported

    @TalkTalk Where is the notification of my compensation for waiting three weeks to be finally connected. Very quick to charge me for an ‘alleged’ missed engineer appointment- why would I be out having waited over two weeks?? Customer service is appalling - cannot wait to leave

  • brad_lfc12 brad_lfc12 (@brad_lfc12) reported

    @TalkTalk hello, I am having WiFi problems and I’m just wondering if there is an issue going on your end?

  • ohdearyme ohDearyme (@ohdearyme) reported

    @TalkTalk Hi. I've been trying to get through to add a call booster because I currently have no mobile phone but the website isn't allowing me. Is there anyone at the service centre that can help? Thanks!

  • NaomiBryony Naomi (@NaomiBryony) reported

    @TalkTalk Having issues with Wifi not loading certain apps/websites on both iPhone and Mac? Are servers down?

  • charlene_s6 Ch@rl3n3 (@charlene_s6) reported

    @TalkTalk can someone from customer service please contact me please I can't get on to my account to pay my bill due to technical issues. I've tried ringing also can't get through to anyone.