TalkTalk outages and service status in Heslington, England

Problems in the last 24 hours in Heslington, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Heslington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near Heslington, England

Latest outage, problems and issue reports in Heslington and nearby locations:

• 
  Paul Thompson (@paulo9973) reported 30 seconds ago from York, England

  @TalkTalk talk shit more like! Unprofessional amateurs,wish I’d have stayed with @Sky

• 
  Tom (@ConstableCazenn) reported 49 seconds ago from York, England

  Of course my internet would go down while I'm watching #RAW. The bad thing is on my @TalkTalk router the light is green not red! Terrible!

• 
  Paul Thompson (@paulo9973) reported 3 minutes ago from York, England

  @TalkTalk And the level of customer service is beyond shocking. Both myself and my wife took time off to be in for both appointments only to have wasted our time! To say I am pissed off is an understatement

• 
  Abbie Luxton (@Abigail_Luxton3) reported 7 minutes ago from York, England

  @MalaykahZUHURA @TalkTalk It’s so frustrating!! Why can’t these internet sevices provide a good service??

• 
  Steven Jackson (@bomberosteve) reported 9 minutes ago from York, England

  @TalkTalk Hi Think my modem is knackered no lights showing . Unless the network is down in the YO26 4YW ARES

• 
  Driver Col..... (@col456ander) reported 14 minutes ago from York, England

  Thank you @TalkTalk for showing me your system issues and poor customer service in my cooling off period. Think I've dodged a bullet, just a shame they are the only provider of @talktalkufoyork.

• 
  Gus (@Gus_preston) reported 20 minutes ago from York, England

  @TalkTalk You staff agreed a refund so it ends here, but disgusting they wouldn't apologise for the error. That was after been passed cold between 3 teams, having to re-explain and pass security each time. You need to up your customer service game

• 
  Andy Knowles (@andypk_andy) reported 24 minutes ago from York, England

  @TalkTalk please sort out your Customer Service, been a Customer with two properties for a number of years, UFO plus TV packages and Boosts, my contract expires soon and just wasted an hour on calls to your team trying to understand renewal costs. #retrainingrequired #Customer

• 
  Adam Wilson (@MadAsAfwog) reported 24 minutes ago from York, England

  @TalkTalk Why what exactly are you going to do??? I have to wait for ANOTHER router..your hardware isn’t fit for purpose....a country mile away from reliable never mind ULTRA reliable.

• 
  Marco Piscioneri (@MarcoP40410218) reported 26 minutes ago from York, England

  @PaulJWright @TalkTalk Just called, they have a problem since 9.30 and they will try to sort it out

• 
  david dawson (@daviddawson15) reported 32 minutes ago from York, England

  @TalkTalk Morning @TalkTalk is there a problem with UFO yo32 area?

• 
  ♡☆T E E - K A Y☆♡ (@x__teekay__x) reported 42 minutes ago from Thorpe Willoughby, England

  @TalkTalk Just so they are able to work. Our TV and phones when sitting in the living room have really really weak signal to the router. Was told by several customer service agents that to send an engineer out would be chargeable because its wear and tear on the wires (re broken port)

• 
  Phill Gray (@PhillGray) reported 43 minutes ago from York, England

  @TalkTalk Thank you for getting back. It’s resolved now. Not sure what happened but quick work by team to fix it

• 
  Yorkie Pjm (@PjmYorkie) reported 47 minutes ago from York, England

  @TalkTalk Is that why I can't get any signal from you tonight in York? Starting to be annoying as happening too frequently

• 
  Olivia Holloway (@_oliviaholloway) reported 47 minutes ago from York, England

  Love it when @TalkTalk over charge me again for no good reason... so have to spend another 30 mins for them to ‘apologise’ and give me no reason as to why they’ve overcharged me... for it to just happen month in month out. Never ever go with this company!!!!!

• 
  samburger in jorts (@sam_l43) reported 48 minutes ago from York, England

  @TalkTalk Hi, our wifi is down in YO10 3JY, what can we do to fix it? We’ve tried resetting the router and nothing has worked, from last night to this morning we’ve had no wifi

• 
  Martin Garrity 🏆 LUFC (@mjgarrity72) reported 51 minutes ago from Strensall with Towthorpe, England

  @nowtvhelp can watch Sport on my mobile app but not working on my @TalkTalk YouView box

• 
  Kieron @ World (@artdude543) reported 54 minutes ago from York, England

  So hopefully I'll be able to finally order and get @TalkTalk UFO installed to my house. Only taken two weeks to cancel a broken order. Hopefully get a deal too for being messed around too.

• 
  Olivia Holloway (@_oliviaholloway) reported 55 minutes ago from York, England

  @TalkTalk Yes, you’ve charged me for ‘call divert’ AGAIN which I never asked for on my account, we don’t have a landline, and therefore did not agree to pay for it. You have supposedly removed it from my account twice now, yet I’m still getting charged... the company is a con if you ask me

• 
  Carl (@Carl19692) reported 58 minutes ago from York, England

  @TalkTalk how can I tell if my service is cancelled as requested? Account dashboard is saying my contract ends 18 sept but I cancelled it from 30 July.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Jenkins (@Villa51Darren) reported 3 minutes ago

  @TalkTalk @Ofcom since “planned maintenance “, my 90 yr old visually impaired, widowed mum has been left without a house phone line working for 12 days. Daily updates to say not fixed is not good enough in a modern tech world for an extremely vulnerable customer. DO NOT USE/Help!

• 
  Sue White (@SueWhite2014) reported 3 minutes ago

  Thank you to Sibonelo, the TalkTalk representative who finally resolved my issue after more fruitless phone calls. He was more than helpful and efficient. Thank you.

• 
  Sixpence (@Sixpenc97002536) reported 6 minutes ago

  @devonboy3410 @GBNEWS I’m with TalkTalk but it’s pretty poor since they ‘upgraded’ my area … We regularly either lose the internet or the signal is too weak to watch a digital tv programme, buffering every couple of minutes so it becomes unwatchable

• 
  DeNieCe (@Iamgr8fultoHim) reported 7 minutes ago

  Has anyone ever tried to contact @TalkTalk customer service on 03451720088 and never gets through, especially if you’re no longer their customer.

• 
  West Midlands Case Management LTD (@WMCMltd) reported 15 minutes ago

  We are currently investigating an issue where @TalkTalk has shared customers information with @RiseFibre in direct breach of GDPR Legislation, In a recorded call Talk Talk state that Rise Fibre are NOT taking over services and admit that failings are visible but out of there control. The Information Comissioners Office have been contacted and a complete case file will be sent to them along with Solicitors for potential legal action.

• 
  Melvyn Malloch (@melvynmalloch) reported 16 minutes ago

  @virginmedia connected to your network yet they worked perfectly with @TalkTalk without any issues. It's so frustrating

• 
  FabFlamingoTuitionCo (@fab_flamingoo) reported 23 minutes ago

  Spent 2 hrs 20 mins trying to resolve an issue with @TalkTalk. Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. @TalkTalk

• 
  Angela (@angelajazz2) reported 23 minutes ago

  @TalkTalk Our internet has been virtually non-existent for days even though Openreach are supposed to have fixed the exchange. Obviously not!What’s going on TalkTalk? I have a fault logged but I can’t even access your website from my phone. We so need to cancel our contract with you!

• 
  Dave O (@llqdave) reported 24 minutes ago

  @TalkTalk @WF2K_ You can see why so many customers refuse to deal with the social media team. We know you can't do anything to help, and the only thing you can do is push us back to the non-functioning team that we are complaining about. Until management starts managing, #Talktalk is best avoided

• 
  Angus (@Angus_02) reported 25 minutes ago

  @TalkTalk awful service. My 89 & 91yo grandparents (one with Parkinson’s) tried to upgrade their internet & are now left with no working phone line. The engineer admitted he wasn't "very familiar with phones." Now told it's 3 working days just to get a case manager. 👏