TalkTalk outages and service status in Heslington, England

Problems in the last 24 hours in Heslington, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Heslington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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TalkTalk Issues Reports Near Heslington, England

Latest outage, problems and issue reports in Heslington and nearby locations:

• 
  Malcolm McMahon (@FulfordMalcolm) reported 8 minutes ago from Fulford, England

  @TalkTalk The availability checker actually detects that I’m an existing customer and nails out. Doesn’t dare come up with a new customer price

• 
  Adam Wilson (@MadAsAfwog) reported 8 minutes ago from York, England

  @TalkTalk Why what exactly are you going to do??? I have to wait for ANOTHER router..your hardware isn’t fit for purpose....a country mile away from reliable never mind ULTRA reliable.

• 
  Gus (@Gus_preston) reported 9 minutes ago from York, England

  @TalkTalk You staff agreed a refund so it ends here, but disgusting they wouldn't apologise for the error. That was after been passed cold between 3 teams, having to re-explain and pass security each time. You need to up your customer service game

• 
  Martin Garrity (@mjgarrity72) reported 10 minutes ago from Strensall with Towthorpe, England

  @TalkTalk Looks like it was a @nowtvhelp problem - all resolved 👍

• 
  Andy Knowles (@andypk_andy) reported 10 minutes ago from York, England

  @TalkTalk please sort out your Customer Service, been a Customer with two properties for a number of years, UFO plus TV packages and Boosts, my contract expires soon and just wasted an hour on calls to your team trying to understand renewal costs. #retrainingrequired #Customer

• 
  ♡☆T E E - K A Y☆♡ (@x__teekay__x) reported 12 minutes ago from Thorpe Willoughby, England

  @TalkTalk Just so they are able to work. Our TV and phones when sitting in the living room have really really weak signal to the router. Was told by several customer service agents that to send an engineer out would be chargeable because its wear and tear on the wires (re broken port)

• 
  Malcolm McMahon (@FulfordMalcolm) reported 14 minutes ago from York, England

  @TalkTalk I’ve been a customer for some years. I spoke to a neighbour while the fibre was being laid. He had an offer of UFO months ago. As an existing customer I enquired about a week ago and was told to wait until I heard. Seems like loyalty penalty

• 
  🏉Annette🐕 (@anitawils151) reported 19 minutes ago from York, England

  OMG! Live chat to @TalkTalk about my lack of Ultra Fibre Optic. Guy takes agesss then tells me to ring a 24hr helpline(free from yer landline but mines not working), mobile it is then. Automated questions then “we’re closed right now” absolutely ******* raving 😖🤬

• 
  Beverly mills (@MillsBjmillsivs) reported 24 minutes ago from York, England

  @talktalk what’s happening in York ? Internet went down about half hour ago ?? Please can you look into and advise what the problem is and when will be restored, thanks

• 
  samburger in jorts (@sam_l43) reported 28 minutes ago from York, England

  @TalkTalk Hi, our wifi is down in YO10 3JY, what can we do to fix it? We’ve tried resetting the router and nothing has worked, from last night to this morning we’ve had no wifi

• 
  Martin Garrity (@mjgarrity72) reported 37 minutes ago from Strensall with Towthorpe, England

  @TalkTalk @GrayPayne Tiscali and Tinyworld emails not working either

• 
  No.21 York (@No21York) reported 44 minutes ago from York, England

  @TalkTalk Your customer service is ludicrous & so scripted that it is laughable. How can you carry out "planned maintenance" completely cutting off service to your customers with ZERO notification ?!?! No internet service for a potential 72 hours & no warning given !

• 
  Stu Goulden 🇺🇦 (@StuGoulden) reported 44 minutes ago from York, England

  Yorkies: Is anyone else's @TalkTalk UFO connection down? Unhelpfully, they don't have any customer service channels open on a Sunday, so unsure if it's just me.

• 
  Driver Col..... (@col456ander) reported 46 minutes ago from York, England

  Thank you @TalkTalk for showing me your system issues and poor customer service in my cooling off period. Think I've dodged a bullet, just a shame they are the only provider of @talktalkufoyork.

• 
  James Howard (@james_m_howard) reported 46 minutes ago from York, England

  @TalkTalk I've been on the phone again, you can't help till next week because you are utterly hopeless! I shall be moving away from @CityFibre and the rubbish service, so sad.

• 
  Daddy Roman #ObidientMovement (@captaintsu) reported 50 minutes ago from Askham Richard, England

  @TalkTalk is it that you people didn't see ny tweet about me stating that I am moving home? WTF should I do? Or you nolonger want me as a customer?

• 
  Graham Relton (@GrahamRelton) reported 53 minutes ago from York, England

  Nice one @virginmedia you’ve lost a loyal customer as you’ve increased my bill by over £22 with no warning. Service continues to be mediocre at best and goes up every year (without fail) with no improvements. @TalkTalk @TalkTalkGroup York’s Ultra Fibre Optic here we come!

• 
  Lauren Ruddock 🏳️‍🌈🔬 (@lozzzknight) reported 57 minutes ago from York, England

  @TalkTalk There's not enough characters to go into it on here... Nobody is taking responsibility for the faulty equipment... The router is not the problem

• 
  Olivia Holloway (@_oliviaholloway) reported 57 minutes ago from York, England

  @TalkTalk Yes, you’ve charged me for ‘call divert’ AGAIN which I never asked for on my account, we don’t have a landline, and therefore did not agree to pay for it. You have supposedly removed it from my account twice now, yet I’m still getting charged... the company is a con if you ask me

• 
  🏉Annette🐕 (@anitawils151) reported 57 minutes ago from York, England

  @TalkTalk I rang today and they are trying to fix things, thank you

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Flather (@flatherings) reported 3 minutes ago

  So then the @talktalk bot lady says she will connect me to a tech guy - just hang on - been hanging on to Talktalk with @Talktalk for 3 hours so er up for that . Well *******, I get a contact in 5 minutes a Mr Arshun but he seems to be from JAtech and he is asking for money ?

• 
  SweetJane451 (@SweetJane451) reported 5 minutes ago

  @talktalk hello - is there a service outage or other issues with your system in the W2 area of London? Getting "connected without internet" message again, this time at at 17:05 onward on 7 July 2926. Having to use my Mobile Data. Thank you.

• 
  Daz (@Daz_1105) reported 9 minutes ago

  @TalkTalk can't fault your service over the past however many years I've been with you but would be nice to tell me my contract is coming to an end so I can sort out a new deal instead of just doubling my bill and hope I wouldn't notice

• 
  SweetJane451 (@SweetJane451) reported 12 minutes ago

  @talktalk are you having issues in W2 London again? Just to report the speeds of broadband are extremely slow AGAIN. .05Mbps at £49.61 per month @TalkTalk

• 
  Dave O (@llqdave) reported 12 minutes ago

  For the second month running, @Talktalk have tried closing a complaint ticket by pretending not to have received a reply. The quality of @TalkTalkGroup's (presumably outsourced) African support centre is appalling. #TalkTalk should be avoided.

• 
  Catherine Arthur (@CatArthurian) reported 13 minutes ago

  Update... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?

• 
  Paul Ivory (@paulivory1963) reported 13 minutes ago

  What an absolutely sh1t company that is obstructive, uninterested and simply doesn't want to make anyone's life easy. Almost 2 hours of my day wasted on individuals who just don't give a ****! @TalkTalk #talktalk

• 
  Mary Holmes (@maryholmes61) reported 14 minutes ago

  @TalkTalk If it's quicker for me to deal with you then okay. But Im anxious im missing important emails. Please help.

• 
  FabFlamingoTuitionCo (@fab_flamingoo) reported 17 minutes ago

  Spent 3 hrs 20 mins trying to resolve an issue with @TalkTalk Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. Absolute Joke. @TalkTalk

• 
  John Traynor 🇾🇪 (Ducksoap) (@Mr_JDTraynor) reported 18 minutes ago

  @Girlw0ndr I've had TalkTalk for six years and it has never let me down.