TalkTalk outages and service status in Heslington, England
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- TalkTalk generated 0 outage signals in the last 24 hours around Heslington, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Heslington, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Heslington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Heslington, England
Latest outage, problems and issue reports in Heslington and nearby locations:
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Matthew White (@MPW1981) reported from York, England@Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk
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Paul Thompson (@paulo9973) reported from York, England@TalkTalk Install our broadband this week after numerous failings on your part when it should be up and running as of last Thursday! Now having to wait till 29th January. Unacceptable and shocking service
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Kieran Jones (@kieranjones) reported from York, England@TalkTalk I’ve been a UFO customer for a while in York now and love it but I will gladly change to slower competitor if you continue to support through advertising the sort of right leaning hate content being peddled on GB News
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samburger in jorts (@sam_l43) reported from York, England@TalkTalk Hi, our wifi is down in YO10 3JY, what can we do to fix it? We’ve tried resetting the router and nothing has worked, from last night to this morning we’ve had no wifi
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Malcolm McMahon (@FulfordMalcolm) reported from York, England@TalkTalk I’ve been a customer for some years. I spoke to a neighbour while the fibre was being laid. He had an offer of UFO months ago. As an existing customer I enquired about a week ago and was told to wait until I heard. Seems like loyalty penalty
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drsimonwoodward (@drsimonwoodward) reported from York, EnglandAppalling customer service from @TalkTalk - at 18.25 I'm told they'll do a network check and call me back after 20 minutes. 90 minutes later, still no response so I ring the helpline - closed for the day. Superfast broadband my arse! I'm changing provider ASAP.
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Martin Garrity (@mjgarrity72) reported from Strensall with Towthorpe, England@TalkTalk @GrayPayne Tiscali and Tinyworld emails not working either
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James Howard (@james_m_howard) reported from York, England@CityFibre weeks of being down and yet another weekend of no service @TalkTalk are hopeless, why use them? Quoted 3 days next week for a fix
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Tom (@ConstableCazenn) reported from York, EnglandOf course my internet would go down while I'm watching #RAW. The bad thing is on my @TalkTalk router the light is green not red! Terrible!
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drsimonwoodward (@drsimonwoodward) reported from York, England@TalkTalk giving some spectacularly dreadful customer service and nowhere can one find when their support telephone service is actually open. Avoid them at all costs
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No.21 York (@No21York) reported from York, England@TalkTalk Your customer service is ludicrous & so scripted that it is laughable. How can you carry out "planned maintenance" completely cutting off service to your customers with ZERO notification ?!?! No internet service for a potential 72 hours & no warning given !
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🏉Annette🐕 (@anitawils151) reported from York, EnglandOMG! Live chat to @TalkTalk about my lack of Ultra Fibre Optic. Guy takes agesss then tells me to ring a 24hr helpline(free from yer landline but mines not working), mobile it is then. Automated questions then “we’re closed right now” absolutely ******* raving 😖🤬
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Carl (@Carl19692) reported from York, England@TalkTalk how can I tell if my service is cancelled as requested? Account dashboard is saying my contract ends 18 sept but I cancelled it from 30 July.
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Marco Piscioneri (@MarcoP40410218) reported from York, England@TalkTalk any problems in the York area? My broadband is down
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Steven Jackson (@bomberosteve) reported from York, England@TalkTalk Hi Think my modem is knackered no lights showing . Unless the network is down in the YO26 4YW ARES
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♡☆T E E - K A Y☆♡ (@x__teekay__x) reported from Thorpe Willoughby, England@TalkTalk Just so they are able to work. Our TV and phones when sitting in the living room have really really weak signal to the router. Was told by several customer service agents that to send an engineer out would be chargeable because its wear and tear on the wires (re broken port)
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drsimonwoodward (@drsimonwoodward) reported from York, England@tidjanjallow @TalkTalk Same problem. Almost as if their call centre staff don't have a clue
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Lauren Ruddock 🏳️🌈🔬 (@lozzzknight) reported from York, England@TalkTalk My father does. The internet speed is frankly not acceptable for what we are paying and even what we were promised on contract. Seeming lack of willingness to actually send a person out to physically explore and diagnose the issue on your part is puzzling after lots of web chats
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No.21 York (@No21York) reported from York, England@TalkTalk I have spoken to your 'customer services' who state that "we are unable to assist because it is planned maintenance"
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Martin Garrity 🏆 LUFC (@mjgarrity72) reported from Strensall with Towthorpe, England@nowtvhelp can watch Sport on my mobile app but not working on my @TalkTalk YouView box
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Angela (@angelajazz2) reported@PaulUtd16 @TalkTalk Tech is great when it works. Trying to speak to a human these days to sort problems out is nigh on impossible! Hope your parents are sorted soon
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Ian Liles (@tempjust_Liles) reported@devilscustard @TalkTalk Another case of the big boys not giving a tuppeny for the customer. Gimme the money is all they care about. DHL have been sending me the same bill every month for 3 years. I paid it 3 years ago and sent screenshots of the bank payment. It’s harassment but they don’t give a Fck.
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John F Newall (@thenewalls) reported@TalkTalk I'm trying to cancel my account. I've called this number (0345 172 0088 ) and it cuts me off after placing me on hold. My online account has given me this number to call (0345 172 0099) rings and then states that is no longer in use. Please help
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Gazza (@kunsbannedhair) reported@biggle1908 ******* awful, unreliable as **** and the customer service is worse than turn of the century @TalkTalk
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Catherine Arthur (@CatArthurian) reportedUpdate... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?
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Melvyn Malloch (@melvynmalloch) reported@virginmedia connected to your network yet they worked perfectly with @TalkTalk without any issues. It's so frustrating
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Danix The 3rd (@DanixThe3rd) reportedMy internet from TalkTalk is dog ****. Paying £29+ for this crap.
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Sideways Thinker (@SidewaysThinker) reported@TalkTalk @Nelia23893053 Your company NEVER does anything about serious matters that even breach the law. You are what you do. Liars, cheats, robbers and thieves. Sack Buckridge now.
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Daryl MacDonald (@MrDarylMac) reported@TalkTalk You are the absolute worst, most garbage internet service I've ever had the displeasure of giving money to. A month of no internet, no one in your company even bothering to fix it, BS excuses every time we call. And no one even cares when we cancelled our contract.
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Agent PBA (@butchermatt) reported@TalkTalk Wow! Really! The worst company I've dealt with in decades! The customer service people call quoting from some rules and procedures book but don't actually listen to what you are saying to them! Useless.