TalkTalk outages and service status in Heslington, England

Problems in the last 24 hours in Heslington, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Heslington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near Heslington, England

Latest outage, problems and issue reports in Heslington and nearby locations:

• 
  Lauren Ruddock 🏳️‍🌈🔬 (@lozzzknight) reported 8 minutes ago from York, England

  @TalkTalk My father does. The internet speed is frankly not acceptable for what we are paying and even what we were promised on contract. Seeming lack of willingness to actually send a person out to physically explore and diagnose the issue on your part is puzzling after lots of web chats

• 
  Carl (@Carl19692) reported 10 minutes ago from York, England

  @TalkTalk how can I tell if my service is cancelled as requested? Account dashboard is saying my contract ends 18 sept but I cancelled it from 30 July.

• 
  Yorkie Pjm (@PjmYorkie) reported 13 minutes ago from York, England

  @TalkTalk Is that why I can't get any signal from you tonight in York? Starting to be annoying as happening too frequently

• 
  Paul Thompson (@paulo9973) reported 16 minutes ago from York, England

  @TalkTalk And the level of customer service is beyond shocking. Both myself and my wife took time off to be in for both appointments only to have wasted our time! To say I am pissed off is an understatement

• 
  Martin Garrity (@mjgarrity72) reported 22 minutes ago from Strensall with Towthorpe, England

  @TalkTalk Looks like it was a @nowtvhelp problem - all resolved 👍

• 
  samburger in jorts (@sam_l43) reported 24 minutes ago from York, England

  @TalkTalk Hi, our wifi is down in YO10 3JY, what can we do to fix it? We’ve tried resetting the router and nothing has worked, from last night to this morning we’ve had no wifi

• 
  Marco Piscioneri (@MarcoP40410218) reported 27 minutes ago from York, England

  @PaulJWright @TalkTalk Just called, they have a problem since 9.30 and they will try to sort it out

• 
  Olivia Holloway (@_oliviaholloway) reported 32 minutes ago from York, England

  @TalkTalk Yes, you’ve charged me for ‘call divert’ AGAIN which I never asked for on my account, we don’t have a landline, and therefore did not agree to pay for it. You have supposedly removed it from my account twice now, yet I’m still getting charged... the company is a con if you ask me

• 
  Jacob (@JacobiteTyne) reported 38 minutes ago from York, England

  @TalkTalk A afternoon wasted merely to resolve a matter that you have failed to contact me about for 6 months... TalkTalk has never had a good rep I only joined for convince and it's turned out to be far from it.

• 
  Olivia Holloway (@_oliviaholloway) reported 40 minutes ago from York, England

  Love it when @TalkTalk over charge me again for no good reason... so have to spend another 30 mins for them to ‘apologise’ and give me no reason as to why they’ve overcharged me... for it to just happen month in month out. Never ever go with this company!!!!!

• 
  Daddy Roman #ObidientMovement (@captaintsu) reported 41 minutes ago from Askham Richard, England

  @TalkTalk is it that you people didn't see ny tweet about me stating that I am moving home? WTF should I do? Or you nolonger want me as a customer?

• 
  Gus (@Gus_preston) reported 47 minutes ago from York, England

  @talktalk overcharge a customer for two months, offer a refund but swear blind you did nothing wrong. A simple apology would have sorted this, but that seems to be beyond you. #SorryNotSorry #sorryseemstobethehardestword.

• 
  Steven Jackson (@bomberosteve) reported 48 minutes ago from York, England

  @TalkTalk Hi Think my modem is knackered no lights showing . Unless the network is down in the YO26 4YW ARES

• 
  david dawson (@daviddawson15) reported 49 minutes ago from York, England

  @TalkTalk Morning @TalkTalk is there a problem with UFO yo32 area?

• 
  Marco Piscioneri (@MarcoP40410218) reported 51 minutes ago from York, England

  @TalkTalk any problems in the York area? My broadband is down

• 
  Tom (@Cazenn_) reported 54 minutes ago from York, England

  @TalkTalk It's a known problem that that product Abbie.

• 
  No.21 York (@No21York) reported 55 minutes ago from York, England

  @TalkTalk I have spoken to your 'customer services' who state that "we are unable to assist because it is planned maintenance"

• 
  Matthew White (@MPW1981) reported 56 minutes ago from York, England

  @Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk

• 
  drsimonwoodward (@drsimonwoodward) reported 59 minutes ago from York, England

  Appalling customer service from @TalkTalk - at 18.25 I'm told they'll do a network check and call me back after 20 minutes. 90 minutes later, still no response so I ring the helpline - closed for the day. Superfast broadband my arse! I'm changing provider ASAP.

• 
  Steve Gorton (@enablinguk) reported 60 minutes ago from Copmanthorpe, England

  @TheNewEuropean Dido seems to be a serial dpa offender given the talktalk privacy issues?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ☮️ John Fielder - #NeverAgain for anyone (@JohnFielder1) reported 4 minutes ago

  Had @talktalk full fibre for 9 days now. Not impressed as it has never worked. They have set up their end incorrectly, and seem in no hurry to fix it. Their engineer not coming until Tuesday pm Not sure why they insist on an engineer to my house as the problem isn't here

• 
  C h a d d y (@dcbain21) reported 7 minutes ago

  @TalkTalk I’ve had no internet or broadband for almost 2 hours. Done all router tests and unplugged etc and still nothing. I’m in HD7 are you having issues?

• 
  Melvyn Malloch (@melvynmalloch) reported 8 minutes ago

  @virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never

• 
  Ruth Lampard (@ruth_lampard) reported 8 minutes ago

  @TalkTalk I said I want to speak to a customer service agent. That apparently was the key phrase that took me to a person. The Chat could have told me that. It didn’t. I’m have concluded the @TalkTalk chat is a poorly programmed AI designed to frustrate engagement with customers.

• 
  Dave O (@llqdave) reported 11 minutes ago

  @TalkTalk Sindy, why do you think that would help? Who would you refer me to, other than the customer service department that is ignoring me? #Talktalk lie by email. And then lie about the lies. They have no idea how the billing system works. If they phone you, they just talk over you.

• 
  Ruby Atkin (@ruby__ema) reported 13 minutes ago

  @TalkTalk why is your WiFi so bad atm it’s like you’ve given up

• 
  Mary Holmes (@maryholmes61) reported 13 minutes ago

  @TalkTalk Still waiting for help despite DM!

• 
  Bharath Netha (@BharathNetha21) reported 16 minutes ago

  @TalkTalk My contract ended May 2026. I declined renewal, returned my router, and was explicitly promised NO fees on the phone. Now I'm being chased for a £21.05 bill (including admin fees) for a closed account! Your phones aren't connecting. DM me to fix this immediately.

• 
  Not Telling You (@NotTell24055912) reported 19 minutes ago

  @currys you are currently giving the 100% worst customer service i've experienced since leaving TalkTalk 10 years ago. You should be ashamed. My elderly and vulnerable grandfathers fridge freezer delivery has not shown up as planned yesterday. No customer support at all.

• 
  Ross Ward (@rossward1989) reported 26 minutes ago

  @TalkTalk I have not had Internet now for 5 days, I spoke to you regarding this on the first day of no service, you said you was sending an engineer and then a home visit which I took time off work nobody came, you then just closed my complaint with no consultation this is poor