TalkTalk

TalkTalk Outage Report in Heslington, City of York, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Heslington, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Heslington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Heslington, City of York, England 01/10/2026 15:10

January 10: Problems at TalkTalk

TalkTalk is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Phone (5%)

    Phone (5%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Heslington, England

Latest outage, problems and issue reports in Heslington and nearby locations:

  • MarcoP40410218 Marco Piscioneri (@MarcoP40410218) reported from York, England

    @PaulJWright @TalkTalk Just called, they have a problem since 9.30 and they will try to sort it out

  • Carl19692 Carl (@Carl19692) reported from York, England

    @TalkTalk how can I tell if my service is cancelled as requested? Account dashboard is saying my contract ends 18 sept but I cancelled it from 30 July.

  • drsimonwoodward drsimonwoodward (@drsimonwoodward) reported from York, England

    @TalkTalk giving some spectacularly dreadful customer service and nowhere can one find when their support telephone service is actually open. Avoid them at all costs

  • kieranjones Kieran Jones (@kieranjones) reported from York, England

    @TalkTalk I’ve been a UFO customer for a while in York now and love it but I will gladly change to slower competitor if you continue to support through advertising the sort of right leaning hate content being peddled on GB News

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @OneDirtyGooner @TalkTalk Virgin media retail are pants, I would be taking Virgin Media Business which have a 72 SLA (fix time) - I have this in other properties already

  • james_m_howard James Howard (@james_m_howard) reported from York, England

    @TalkTalk Can't help, won't help!

  • PjmYorkie Yorkie Pjm (@PjmYorkie) reported from York, England

    @J_Disborough @TalkTalk Down in York too and now more often down than ever working. Terrible service and totally unpredictable when it works and when it doesn't

  • james_m_howard James Howard (@james_m_howard) reported from York, England

    @CityFibre weeks of being down and yet another weekend of no service @TalkTalk are hopeless, why use them? Quoted 3 days next week for a fix

  • JacobiteTyne Jacob (@JacobiteTyne) reported from York, England

    @TalkTalk A afternoon wasted merely to resolve a matter that you have failed to contact me about for 6 months... TalkTalk has never had a good rep I only joined for convince and it's turned out to be far from it.

  • Gus_preston Gus (@Gus_preston) reported from York, England

    @talktalk overcharge a customer for two months, offer a refund but swear blind you did nothing wrong. A simple apology would have sorted this, but that seems to be beyond you. #SorryNotSorry #sorryseemstobethehardestword.

  • Gus_preston Gus (@Gus_preston) reported from York, England

    @TalkTalk You staff agreed a refund so it ends here, but disgusting they wouldn't apologise for the error. That was after been passed cold between 3 teams, having to re-explain and pass security each time. You need to up your customer service game

  • bomberosteve Steven Jackson (@bomberosteve) reported from York, England

    @TalkTalk Hi Think my modem is knackered no lights showing . Unless the network is down in the YO26 4YW ARES

  • MarcoP40410218 Marco Piscioneri (@MarcoP40410218) reported from York, England

    @TalkTalk any problems in the York area? My broadband is down

  • MarcoP40410218 Marco Piscioneri (@MarcoP40410218) reported from York, England

    @TalkTalk any works going on in YO31? WiFi is down

  • PjmYorkie Yorkie Pjm (@PjmYorkie) reported from York, England

    @TalkTalk Is that why I can't get any signal from you tonight in York? Starting to be annoying as happening too frequently

  • james_m_howard James Howard (@james_m_howard) reported from York, England

    @TalkTalk I've been on the phone again, you can't help till next week because you are utterly hopeless! I shall be moving away from @CityFibre and the rubbish service, so sad.

  • drsimonwoodward drsimonwoodward (@drsimonwoodward) reported from York, England

    Appalling customer service from @TalkTalk - at 18.25 I'm told they'll do a network check and call me back after 20 minutes. 90 minutes later, still no response so I ring the helpline - closed for the day. Superfast broadband my arse! I'm changing provider ASAP.

  • filipino_chino Filipino Chino (@filipino_chino) reported from Heslington, England

    @bedo_matt @TalkTalk It's the UFO service... Only option is talktalk in York :/

  • StuGoulden Stu Goulden 🇺🇦 (@StuGoulden) reported from York, England

    Yorkies: Is anyone else's @TalkTalk UFO connection down? Unhelpfully, they don't have any customer service channels open on a Sunday, so unsure if it's just me.

  • AlwaysBlueLou Bantambluelou (@AlwaysBlueLou) reported from Pocklington, England

    @TalkTalk @MolyneuxPhilip We know it's a known issue, half of East Yorkshire has been without Internet since 2.30pm yesterday & we want to know when we will be reconnected

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • toprob243 Rob H (@toprob243) reported

    @TalkTalk my sister has been without a landline 17 days - constant promises but still no engineer Elderly aunt has to wait for my sister to phone her Horrendous service coming up to Xmas

  • agou27941 AndyG (@agou27941) reported

    @TalkTalk hi I have now been waiting 2 hours to get my billing issue sorted, can anyone help?

  • Anglo_SSaxon Sarah Saxon (@Anglo_SSaxon) reported

    @TalkTalk can someone respond to my DM please. This is the second time this week that our internet has gone down & you don’t seem to care

  • whatdoisethisto jw (@whatdoisethisto) reported

    @TalkTalk is there any issues with talktalk WiFi in annesley because me, my brother and my mum have had no internet for nearly 2 hours

  • GeraldineMars11 Geraldine Marsh (@GeraldineMars11) reported

    @caitlinnolan22 @TalkTalk Really poor service fingers crossed someone from @TalkTalk gets back to you

  • HonestPolitici Honest Politicians (@HonestPolitici) reported

    @ITVX A brief scan of this thread suggest that ITV has made a huge blunder and broken the previously functional ITV hub app on stbs and smart TVs. Certainly it is not working on a TalkTalk YouView STB. Oops.

  • DnnaBalsdn DeeBeeSpansey (@DnnaBalsdn) reported

    So, @TalkTalk how do I get rid of the unlimited calls boost that I never asked for in the first place??? I can’t see any way to do it on the boost section of the dashboard and I really don’t want to be paying £16 for something I can’t use because I don’t own a landline phone!

  • lyndseybob88 lyndsey (@lyndseybob88) reported

    @TalkTalk are you having service issues? Affected by weather? Speed currently running at 2mbps

  • HonestPolitici Honest Politicians (@HonestPolitici) reported

    @ITVX A brief scan of this thread suggest that ITV has made a huge blunder and broken the previously functional ITV hub app on stbs and smart TVs. Certainly it working on a TalkTalk YouView.

  • Cloud9Duo Cloud9 (@Cloud9Duo) reported

    @adamm1732 @TalkTalk @CityFibre Nope. Still waiting. Crap company. However not convinced Vodafone will be any better as they all use Cityfibre who don't open after 5.30, don't do weekends and do all the installations. #wtaflip