TalkTalk outages and service status in Heslington, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Heslington, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Heslington, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Heslington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Heslington, England
Latest outage, problems and issue reports in Heslington and nearby locations:
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🏉Annette🐕 (@anitawils151) reported from York, EnglandOMG! Live chat to @TalkTalk about my lack of Ultra Fibre Optic. Guy takes agesss then tells me to ring a 24hr helpline(free from yer landline but mines not working), mobile it is then. Automated questions then “we’re closed right now” absolutely ******* raving 😖🤬
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Lauren Ruddock 🏳️🌈🔬 (@lozzzknight) reported from York, England@TalkTalk My father does. The internet speed is frankly not acceptable for what we are paying and even what we were promised on contract. Seeming lack of willingness to actually send a person out to physically explore and diagnose the issue on your part is puzzling after lots of web chats
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♡☆T E E - K A Y☆♡ (@x__teekay__x) reported from Thorpe Willoughby, England@TalkTalk Yeah, that has already been explained to me quite a few times by 3 different people. The problem we have is that we cannot get the work done because we were told they would probably have to rip some of the walls out due to it being wiring, and being in a private rent property..
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Carl (@Carl19692) reported from York, England@TalkTalk how can I tell if my service is cancelled as requested? Account dashboard is saying my contract ends 18 sept but I cancelled it from 30 July.
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♡☆T E E - K A Y☆♡ (@x__teekay__x) reported from Thorpe Willoughby, England@TalkTalk Just so they are able to work. Our TV and phones when sitting in the living room have really really weak signal to the router. Was told by several customer service agents that to send an engineer out would be chargeable because its wear and tear on the wires (re broken port)
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PW-Welding (@mobweld) reported from York, England@TalkTalk @mattharper88 I think it's pretty obvious there is a fault, half of York is down.
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Martin Garrity (@mjgarrity72) reported from Strensall with Towthorpe, England@TalkTalk Looks like it was a @nowtvhelp problem - all resolved 👍
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drsimonwoodward (@drsimonwoodward) reported from York, England@tidjanjallow @TalkTalk Same problem. Almost as if their call centre staff don't have a clue
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Paul Thompson (@paulo9973) reported from York, England@TalkTalk And the level of customer service is beyond shocking. Both myself and my wife took time off to be in for both appointments only to have wasted our time! To say I am pissed off is an understatement
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Andy Knowles (@andypk_andy) reported from York, England@TalkTalk please sort out your Customer Service, been a Customer with two properties for a number of years, UFO plus TV packages and Boosts, my contract expires soon and just wasted an hour on calls to your team trying to understand renewal costs. #retrainingrequired #Customer
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Paul Thompson (@paulo9973) reported from York, England@Yorkshireskys @TalkTalk @TalkTalk talk utter shit
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Martin Garrity (@mjgarrity72) reported from Strensall with Towthorpe, England@TalkTalk @GrayPayne Tiscali and Tinyworld emails not working either
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Marco Piscioneri (@MarcoP40410218) reported from York, England@TalkTalk any works going on in YO31? WiFi is down
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Kieran Jones (@kieranjones) reported from York, England@TalkTalk I’ve been a UFO customer for a while in York now and love it but I will gladly change to slower competitor if you continue to support through advertising the sort of right leaning hate content being peddled on GB News
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Steven Jackson (@bomberosteve) reported from York, England@TalkTalk Hi Think my modem is knackered no lights showing . Unless the network is down in the YO26 4YW ARES
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drsimonwoodward (@drsimonwoodward) reported from York, EnglandAppalling customer service from @TalkTalk - at 18.25 I'm told they'll do a network check and call me back after 20 minutes. 90 minutes later, still no response so I ring the helpline - closed for the day. Superfast broadband my arse! I'm changing provider ASAP.
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Gus (@Gus_preston) reported from York, England@TalkTalk You staff agreed a refund so it ends here, but disgusting they wouldn't apologise for the error. That was after been passed cold between 3 teams, having to re-explain and pass security each time. You need to up your customer service game
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Andrew Gorton (@andygee007) reported from Riccall, England@PostOffice broadband is as bad as the customer service! No callback from a manager, cutoff when being transferred to customer service and charging me to leave for broadband that drops everyday - I know there is nothing you can do as it’s @TalkTalk provided
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Angela (@angelajazz2) reported@TalkTalk Been having problems for days now. Supposed up have been fixed but it’s getting worse
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TalkTalk (@TalkTalk) reported@Jimmyborofan Hi there Jim. I am sorry to hear that you been having issues getting access to your account. Please note that your account number is visible on the correspondences that TalkTalk send to you. You can also get it on MyAccount. Please send us a DM for further assistance. -Phili
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Mary Holmes (@maryholmes61) reported@TalkTalk what is happening with the email service? I can't log in! And who is Everymail?
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Marcus (@Marcus70672192) reportedAll telecom companies are brutally awful these days. Been saying it for a while. I have talktalk internet. And for tv services I just use Amazon Prime and sub to sports things as necessary. Don't want to be locked into any contracts with these feral animals.
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Joanna Ross (@JoannaR47564283) reported@jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasn’t available in my area. Went crawling back to Talk talk.
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Honor Barnes UK (@HonorUkb) reported@TalkTalk I absolutely do NOT recommend TalkTalk. We spent hours trying to renew the contract. And today it turns out TalkTalk made errors and we have been “chatting”to SEVERAL “departments” for four hours still not sorted. This is criminal! Moving asap to a UK based one.
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mpc (@Scampicus) reported@TalkTalk Never known a company to do so much to make life impossible for the customer. chat service doesn’t work, phone service doesn’t work, X messages useless. they say DM us and make sure they switch off DM’s .
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Dave O (@llqdave) reported@TalkTalk @WF2K_ You can see why so many customers refuse to deal with the social media team. We know you can't do anything to help, and the only thing you can do is push us back to the non-functioning team that we are complaining about. Until management starts managing, #Talktalk is best avoided
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Angus (@Angus_02) reported@TalkTalk awful service. My 89 & 91yo grandparents (one with Parkinson’s) tried to upgrade their internet & are now left with no working phone line. The engineer admitted he wasn't "very familiar with phones." Now told it's 3 working days just to get a case manager. 👏
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Luciano Di'Napoli (@LucianoDiNapol5) reported@Lesleyae51 Really? Ive just left Talktalk and moved to Virgin, hope I dont have the same problems....