TalkTalk outages and service status in Heslington, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Heslington, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Heslington, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Heslington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Heslington, England
Latest outage, problems and issue reports in Heslington and nearby locations:
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James Howard (@james_m_howard) reported from York, England@TalkTalk I've been on the phone again, you can't help till next week because you are utterly hopeless! I shall be moving away from @CityFibre and the rubbish service, so sad.
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Andy Knowles (@andypk_andy) reported from York, England@TalkTalk please sort out your Customer Service, been a Customer with two properties for a number of years, UFO plus TV packages and Boosts, my contract expires soon and just wasted an hour on calls to your team trying to understand renewal costs. #retrainingrequired #Customer
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Malcolm McMahon (@FulfordMalcolm) reported from Fulford, England@TalkTalk The availability checker actually detects that I’m an existing customer and nails out. Doesn’t dare come up with a new customer price
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Lauren Ruddock 🏳️🌈🔬 (@lozzzknight) reported from York, England@TalkTalk There's not enough characters to go into it on here... Nobody is taking responsibility for the faulty equipment... The router is not the problem
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Filipino Chino (@filipino_chino) reported from York, England@OneDirtyGooner @TalkTalk Virgin media retail are pants, I would be taking Virgin Media Business which have a 72 SLA (fix time) - I have this in other properties already
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Malcolm McMahon (@FulfordMalcolm) reported from York, England@TalkTalk I’ve been a customer for some years. I spoke to a neighbour while the fibre was being laid. He had an offer of UFO months ago. As an existing customer I enquired about a week ago and was told to wait until I heard. Seems like loyalty penalty
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Martin Garrity (@mjgarrity72) reported from Strensall with Towthorpe, England@TalkTalk is the internet down in YO32 - no connection at all
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No.21 York (@No21York) reported from York, England@TalkTalk I have spoken to your 'customer services' who state that "we are unable to assist because it is planned maintenance"
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drsimonwoodward (@drsimonwoodward) reported from York, EnglandAppalling customer service from @TalkTalk - at 18.25 I'm told they'll do a network check and call me back after 20 minutes. 90 minutes later, still no response so I ring the helpline - closed for the day. Superfast broadband my arse! I'm changing provider ASAP.
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Phill Gray (@PhillGray) reported from York, England@TalkTalk Thank you for getting back. It’s resolved now. Not sure what happened but quick work by team to fix it
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Driver Col..... (@col456ander) reported from York, EnglandThank you @TalkTalk for showing me your system issues and poor customer service in my cooling off period. Think I've dodged a bullet, just a shame they are the only provider of @talktalkufoyork.
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Gus (@Gus_preston) reported from York, England@TalkTalk You staff agreed a refund so it ends here, but disgusting they wouldn't apologise for the error. That was after been passed cold between 3 teams, having to re-explain and pass security each time. You need to up your customer service game
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Martin Garrity (@mjgarrity72) reported from Strensall with Towthorpe, England@TalkTalk @GrayPayne Tiscali and Tinyworld emails not working either
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Olivia Holloway (@_oliviaholloway) reported from York, EnglandLove it when @TalkTalk over charge me again for no good reason... so have to spend another 30 mins for them to ‘apologise’ and give me no reason as to why they’ve overcharged me... for it to just happen month in month out. Never ever go with this company!!!!!
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No.21 York (@No21York) reported from York, England@TalkTalk Your customer service is ludicrous & so scripted that it is laughable. How can you carry out "planned maintenance" completely cutting off service to your customers with ZERO notification ?!?! No internet service for a potential 72 hours & no warning given !
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Steven Jackson (@bomberosteve) reported from York, England@TalkTalk Hi Think my modem is knackered no lights showing . Unless the network is down in the YO26 4YW ARES
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Filipino Chino (@filipino_chino) reported from Heslington, England@bedo_matt @TalkTalk It's the UFO service... Only option is talktalk in York :/
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Stu Goulden 🇺🇦 (@StuGoulden) reported from York, EnglandYorkies: Is anyone else's @TalkTalk UFO connection down? Unhelpfully, they don't have any customer service channels open on a Sunday, so unsure if it's just me.
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James Howard (@james_m_howard) reported from York, England@CityFibre weeks of being down and yet another weekend of no service @TalkTalk are hopeless, why use them? Quoted 3 days next week for a fix
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Dave O (@llqdave) reported@flatherings @TalkTalk The company is collapsing. They are flogging off parts as quickly as they can find bigger fools to buy them. Their support is useless, because they don't actually read the complaint, they just read whatever notes their colleagues make.
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NUV (@NUVfilms) reported@TalkTalk & @WeAreOpenreach I’ve been left without internet for almost 48hrs. The issue is unknown, the internet randomly stopped working and I’ve been informed an engineer is on their way. I live in central London, not sure why it’s taking so long. Pls send help!
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Reece (@_ReeceDouglas) reported@MrRoflWaffles Should see if @zeninternet operate in your area! I swapped over to them last year from TalkTalk and it's never dropped below what I pay for! their customer service is incredible too whenever I've called (Payment issues)
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Twiggy Bigwood (@devilscustard) reportedHey @TalkTalk Your debt recovery company, Moorcroft, have just said they are instructed by you to collect an overdue debt. They are saying they might be able to ‘unbar our services’ if we pay. Considering that you have never given us the service which we paid you for, consistently, for over four years, it is rather ironic. You sent four engineers - two of which gave completely conflicting advice which cost us money - and our account was for fibre broadband. There is NO fibre broadband where we live. Should we send you a bill for four years of payments for non-service? I believe our bill will be considerably larger. Address this problem correctly. Apologise for utterly appalling customer service and call off your spurious claims. You owe your customers for false promises and no service.
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Sue White (@SueWhite2014) reportedThank you to Sibonelo, the TalkTalk representative who finally resolved my issue after more fruitless phone calls. He was more than helpful and efficient. Thank you.
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Carly Louise Abbott (@CarlyLouiseGlen) reported@WeAreOpenreach As per my original message... It's Openreach that keep cancelling coming out to fix the fault ! So what good is trying to go back to Talktalk when the fault is with Openreach?!
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Susan 💜🤍💚 (@HoneybourneFarm) reported@theospreyuk @Shiv_who_burns It's such a pain! Finally managed to speak to an "expert" at Talktalk. They said only way is to cancel current broadband only contract, and give me a new broadband only contract, which sounds wrong. At this rate I shall probably cancel both landline and broadband and use mobile!
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Honor Barnes UK (@HonorUkb) reported@TalkTalk I absolutely do NOT recommend TalkTalk. We spent hours trying to renew the contract. And today it turns out TalkTalk made errors and we have been “chatting”to SEVERAL “departments” for four hours still not sorted. This is criminal! Moving asap to a UK based one.
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Luciano Di'Napoli (@LucianoDiNapol5) reported@Lesleyae51 Really? Ive just left Talktalk and moved to Virgin, hope I dont have the same problems....
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Michael Trew (@MichaelTrewYork) reportedTalkTalk broadband was great but we’ve changed provider. Their customer service is the opposite of their broadband. Calls on 10/07, 14/07 and again today to cancel service. On my third person (so far) on today’s call. Send help and chocolate before I lose the will to live.