TalkTalk outages and service status in Heslington, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Heslington, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Heslington, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Heslington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Heslington, England
Latest outage, problems and issue reports in Heslington and nearby locations:
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drsimonwoodward (@drsimonwoodward) reported from York, England@TalkTalk giving some spectacularly dreadful customer service and nowhere can one find when their support telephone service is actually open. Avoid them at all costs
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Kieron @ World (@artdude543) reported from York, EnglandSo hopefully I'll be able to finally order and get @TalkTalk UFO installed to my house. Only taken two weeks to cancel a broken order. Hopefully get a deal too for being messed around too.
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Andy Knowles (@andypk_andy) reported from York, England@TalkTalk please sort out your Customer Service, been a Customer with two properties for a number of years, UFO plus TV packages and Boosts, my contract expires soon and just wasted an hour on calls to your team trying to understand renewal costs. #retrainingrequired #Customer
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Paul Thompson (@paulo9973) reported from York, England@TalkTalk Install our broadband this week after numerous failings on your part when it should be up and running as of last Thursday! Now having to wait till 29th January. Unacceptable and shocking service
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Martin Garrity (@mjgarrity72) reported from Strensall with Towthorpe, England@TalkTalk Looks like it was a @nowtvhelp problem - all resolved 👍
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Paul Thompson (@paulo9973) reported from York, England@TalkTalk And the level of customer service is beyond shocking. Both myself and my wife took time off to be in for both appointments only to have wasted our time! To say I am pissed off is an understatement
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Steven Jackson (@bomberosteve) reported from York, England@TalkTalk Hi Think my modem is knackered no lights showing . Unless the network is down in the YO26 4YW ARES
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Malcolm McMahon (@FulfordMalcolm) reported from York, England@TalkTalk I’ve been a customer for some years. I spoke to a neighbour while the fibre was being laid. He had an offer of UFO months ago. As an existing customer I enquired about a week ago and was told to wait until I heard. Seems like loyalty penalty
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Marco Piscioneri (@MarcoP40410218) reported from York, England@PaulJWright @TalkTalk Just called, they have a problem since 9.30 and they will try to sort it out
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david dawson (@daviddawson15) reported from York, England@TalkTalk Morning @TalkTalk is there a problem with UFO yo32 area?
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Steve Gorton (@enablinguk) reported from Copmanthorpe, England@TheNewEuropean Dido seems to be a serial dpa offender given the talktalk privacy issues?
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Beverly mills (@MillsBjmillsivs) reported from York, England@talktalk what’s happening in York ? Internet went down about half hour ago ?? Please can you look into and advise what the problem is and when will be restored, thanks
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Marco Piscioneri (@MarcoP40410218) reported from York, England@TalkTalk any works going on in YO31? WiFi is down
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Yorkie Pjm (@PjmYorkie) reported from York, England@J_Disborough @TalkTalk Down in York too and now more often down than ever working. Terrible service and totally unpredictable when it works and when it doesn't
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Gus (@Gus_preston) reported from York, England@talktalk overcharge a customer for two months, offer a refund but swear blind you did nothing wrong. A simple apology would have sorted this, but that seems to be beyond you. #SorryNotSorry #sorryseemstobethehardestword.
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drsimonwoodward (@drsimonwoodward) reported from York, England@tidjanjallow @TalkTalk Same problem. Almost as if their call centre staff don't have a clue
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Stu Goulden 🇺🇦 (@StuGoulden) reported from York, EnglandYorkies: Is anyone else's @TalkTalk UFO connection down? Unhelpfully, they don't have any customer service channels open on a Sunday, so unsure if it's just me.
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Lauren Ruddock 🏳️🌈🔬 (@lozzzknight) reported from York, England@TalkTalk My father does. The internet speed is frankly not acceptable for what we are paying and even what we were promised on contract. Seeming lack of willingness to actually send a person out to physically explore and diagnose the issue on your part is puzzling after lots of web chats
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♡☆T E E - K A Y☆♡ (@x__teekay__x) reported from Thorpe Willoughby, England@TalkTalk Just so they are able to work. Our TV and phones when sitting in the living room have really really weak signal to the router. Was told by several customer service agents that to send an engineer out would be chargeable because its wear and tear on the wires (re broken port)
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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P (@pgsaunders) reported@Ofcom Thank you @TalkTalk hasn’t bothered to try to resolve the issue.
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Paul Flather (@flatherings) reportedSo then the @talktalk bot lady says she will connect me to a tech guy - just hang on - been hanging on to Talktalk with @Talktalk for 3 hours so er up for that . Well *******, I get a contact in 5 minutes a Mr Arshun but he seems to be from JAtech and he is asking for money ?
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angela pring (@homegoal) reported@TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t
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Kris Cooper (@KJCoop77) reported@TalkTalk I’ll DM but doubt it’ll make a difference you’v ignored every letter, phone call & email, I’ve cancelled the acc many times by every method, for some reason, unknown to us, you just won’t cancel it. You continue to steal money from our bank acc. It’s been 16 months & you know it
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MAC (@Mia1257A) reportedI have been a Talktalk customer for years but they are really testing my patience at the moment @talktalk
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Tumshie (@Tumshie71) reported@roley999 @TalkTalk Same situation dude. Absolutely rotten service
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Agent PBA (@butchermatt) reported@TalkTalk Wow! What a totally useless customer service person Ijust spoke to. I am appalled at how unhelpful and stupid they were. The call was recorded so please listen to it. Unbelievable!
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Catherine Arthur (@CatArthurian) reportedUpdate... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk Hi there I think I accidentally deleted a text message from TalkTalk.Can you help ?
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Erin (@erin_perin) reported@TalkTalk your customer service is beyond poor, I have been without reliable internet for 12 days now. Your phone team are utterly clueless and your complaints manager doesn’t phone when he says he will. How do I cancel my internet with immediate effect?