TalkTalk outages and service status in Heslington, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Heslington, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Heslington, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Heslington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Heslington, England
Latest outage, problems and issue reports in Heslington and nearby locations:
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Gus (@Gus_preston) reported from York, England@TalkTalk You staff agreed a refund so it ends here, but disgusting they wouldn't apologise for the error. That was after been passed cold between 3 teams, having to re-explain and pass security each time. You need to up your customer service game
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Kieron @ World (@artdude543) reported from York, EnglandSo hopefully I'll be able to finally order and get @TalkTalk UFO installed to my house. Only taken two weeks to cancel a broken order. Hopefully get a deal too for being messed around too.
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Phill Gray (@PhillGray) reported from York, England@TalkTalk Thank you for getting back. It’s resolved now. Not sure what happened but quick work by team to fix it
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PW-Welding (@mobweld) reported from York, England@TalkTalk @mattharper88 I think it's pretty obvious there is a fault, half of York is down.
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Paul Thompson (@paulo9973) reported from York, England@TalkTalk talk shit more like! Unprofessional amateurs,wish I’d have stayed with @Sky
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Beverly mills (@MillsBjmillsivs) reported from York, England@talktalk what’s happening in York ? Internet went down about half hour ago ?? Please can you look into and advise what the problem is and when will be restored, thanks
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Lauren Ruddock 🏳️🌈🔬 (@lozzzknight) reported from York, England@TalkTalk There's not enough characters to go into it on here... Nobody is taking responsibility for the faulty equipment... The router is not the problem
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Marco Piscioneri (@MarcoP40410218) reported from York, England@TalkTalk any works going on in YO31? WiFi is down
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Filipino Chino (@filipino_chino) reported from York, England@OneDirtyGooner @TalkTalk Virgin media retail are pants, I would be taking Virgin Media Business which have a 72 SLA (fix time) - I have this in other properties already
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♡☆T E E - K A Y☆♡ (@x__teekay__x) reported from Thorpe Willoughby, England@TalkTalk Just so they are able to work. Our TV and phones when sitting in the living room have really really weak signal to the router. Was told by several customer service agents that to send an engineer out would be chargeable because its wear and tear on the wires (re broken port)
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Olivia Holloway (@_oliviaholloway) reported from York, EnglandLove it when @TalkTalk over charge me again for no good reason... so have to spend another 30 mins for them to ‘apologise’ and give me no reason as to why they’ve overcharged me... for it to just happen month in month out. Never ever go with this company!!!!!
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Stu Goulden 🇺🇦 (@StuGoulden) reported from York, EnglandYorkies: Is anyone else's @TalkTalk UFO connection down? Unhelpfully, they don't have any customer service channels open on a Sunday, so unsure if it's just me.
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♡☆T E E - K A Y☆♡ (@x__teekay__x) reported from Thorpe Willoughby, England@TalkTalk And that because we are private renting, the cost would have to be covered by our landlord (its a business landlord) which I dont think they would cover. So we are left with rubbish signal in our living room and we just have to put up with it. Really not happy.
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No.21 York (@No21York) reported from York, England@TalkTalk I have spoken to your 'customer services' who state that "we are unable to assist because it is planned maintenance"
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Adam Wilson (@MadAsAfwog) reported from York, England@TalkTalk Why what exactly are you going to do??? I have to wait for ANOTHER router..your hardware isn’t fit for purpose....a country mile away from reliable never mind ULTRA reliable.
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James Howard (@james_m_howard) reported from York, England@CityFibre weeks of being down and yet another weekend of no service @TalkTalk are hopeless, why use them? Quoted 3 days next week for a fix
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Andy Knowles (@andypk_andy) reported from York, England@TalkTalk please sort out your Customer Service, been a Customer with two properties for a number of years, UFO plus TV packages and Boosts, my contract expires soon and just wasted an hour on calls to your team trying to understand renewal costs. #retrainingrequired #Customer
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drsimonwoodward (@drsimonwoodward) reported from York, England@TalkTalk giving some spectacularly dreadful customer service and nowhere can one find when their support telephone service is actually open. Avoid them at all costs
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♡☆T E E - K A Y☆♡ (@x__teekay__x) reported from Thorpe Willoughby, England@TalkTalk Its not our right to say “yes” to have that done. My point is, we are left currently with very weak wifi signal, and it feels Talk Talk just want to point the finger at Openreach. At the end of the day, our family will be the ones out of pocket, even if we could fix it😕
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Carly Louise Abbott (@CarlyLouiseGlen) reported@WeAreOpenreach As per my original message... It's Openreach that keep cancelling coming out to fix the fault ! So what good is trying to go back to Talktalk when the fault is with Openreach?!
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tunavomit (@tunavomit1) reported@TalkTalk I get angry when I haven't had food since yesterday so cancel my ******* account stop making new ones trying to waste up my "cooling off" period I long cooled off and you wont let me cancel because of your "system"
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RudolphHart #FarageWillSellTheNHS #FarageTraitor (@RudolphHart) reported@virginmedia I have had more outages with you on this supposedly "no outages" 1gb fibre than I have ever had with talktalk, and I am really pissed of! I am seriously considering leaving you early and making a complaint to offcom.
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Deano (@mezza_68) reported@TalkTalk You must have the worst customer service of ANY company we have ever dealt with. 3 attempts to get a new router, got through security each time. Complaints team call - surprise surprise, the security details don’t match. Call me cynical but it’s a quick way to resolve!
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TalkTalk (@TalkTalk) reported@Jimmyborofan Hi there Jim. I am sorry to hear that you been having issues getting access to your account. Please note that your account number is visible on the correspondences that TalkTalk send to you. You can also get it on MyAccount. Please send us a DM for further assistance. -Phili
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Sue Driscoll ADI (@sudrisco11) reportedHas anyone got any ideas how to get talktalk to sort your problems out? I cant get email and i have rung 8 times spoken to technicians bots and been on the phone hours. They all say it will get sorted but it never does im exhausted with it and my job depends on emails. Help!!
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Sideways Thinker (@SidewaysThinker) reported@TalkTalk @Nelia23893053 Your company NEVER does anything about serious matters that even breach the law. You are what you do. Liars, cheats, robbers and thieves. Sack Buckridge now.
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Roland Armes (@roley999) reported@TalkTalk here we go again: Parents (I am the account holder) have another fault with their broadband. They’re on the vulnerable customer list. I have tried the number I was given by the chief exec team last time but am now stuck in a text/bot chat loop of doom. Please reach out.
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Kieran Firth-Bernard (Animation account) (@KFBanimation) reportedWednesday was my four-year mark I've been printing paper at school, and Thursday was the one MONTH mark of having NO WI-FI after coming back from Sicily! 😣 TalkTalk have been utterly useless to help us throughout the month, and we're hoping to finally get it sorted on Tuesday.
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stephen griggs (@stephengriggs92) reported@TalkTalk Hi I've been a talktalk broadband customer for many years. Have now had an email saying, as I am not a broadband customer, my email will cease working. How can I fix this?