TalkTalk outages and service status in Heslington, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Heslington, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Heslington, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Heslington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Heslington, England
Latest outage, problems and issue reports in Heslington and nearby locations:
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Malcolm McMahon (@FulfordMalcolm) reported from Fulford, England@TalkTalk The availability checker actually detects that I’m an existing customer and nails out. Doesn’t dare come up with a new customer price
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Malcolm McMahon (@FulfordMalcolm) reported from York, England@TalkTalk I’ve been a customer for some years. I spoke to a neighbour while the fibre was being laid. He had an offer of UFO months ago. As an existing customer I enquired about a week ago and was told to wait until I heard. Seems like loyalty penalty
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Paul Thompson (@paulo9973) reported from York, England@TalkTalk And the level of customer service is beyond shocking. Both myself and my wife took time off to be in for both appointments only to have wasted our time! To say I am pissed off is an understatement
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Filipino Chino (@filipino_chino) reported from York, England@OneDirtyGooner @TalkTalk Virgin media retail are pants, I would be taking Virgin Media Business which have a 72 SLA (fix time) - I have this in other properties already
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♡☆T E E - K A Y☆♡ (@x__teekay__x) reported from Thorpe Willoughby, England@TalkTalk Its not our right to say “yes” to have that done. My point is, we are left currently with very weak wifi signal, and it feels Talk Talk just want to point the finger at Openreach. At the end of the day, our family will be the ones out of pocket, even if we could fix it😕
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samburger in jorts (@sam_l43) reported from York, England@TalkTalk Hi, our wifi is down in YO10 3JY, what can we do to fix it? We’ve tried resetting the router and nothing has worked, from last night to this morning we’ve had no wifi
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Andrew Gorton (@andygee007) reported from Riccall, England@PostOffice broadband is as bad as the customer service! No callback from a manager, cutoff when being transferred to customer service and charging me to leave for broadband that drops everyday - I know there is nothing you can do as it’s @TalkTalk provided
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🏉Annette🐕 (@anitawils151) reported from York, EnglandOMG! Live chat to @TalkTalk about my lack of Ultra Fibre Optic. Guy takes agesss then tells me to ring a 24hr helpline(free from yer landline but mines not working), mobile it is then. Automated questions then “we’re closed right now” absolutely ******* raving 😖🤬
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Martin Garrity 🏆 LUFC (@mjgarrity72) reported from Strensall with Towthorpe, England@nowtvhelp can watch Sport on my mobile app but not working on my @TalkTalk YouView box
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Graham Relton (@GrahamRelton) reported from York, EnglandNice one @virginmedia you’ve lost a loyal customer as you’ve increased my bill by over £22 with no warning. Service continues to be mediocre at best and goes up every year (without fail) with no improvements. @TalkTalk @TalkTalkGroup York’s Ultra Fibre Optic here we come!
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No.21 York (@No21York) reported from York, England@TalkTalk I have spoken to your 'customer services' who state that "we are unable to assist because it is planned maintenance"
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Gus (@Gus_preston) reported from York, England@talktalk overcharge a customer for two months, offer a refund but swear blind you did nothing wrong. A simple apology would have sorted this, but that seems to be beyond you. #SorryNotSorry #sorryseemstobethehardestword.
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drsimonwoodward (@drsimonwoodward) reported from York, EnglandAppalling customer service from @TalkTalk - at 18.25 I'm told they'll do a network check and call me back after 20 minutes. 90 minutes later, still no response so I ring the helpline - closed for the day. Superfast broadband my arse! I'm changing provider ASAP.
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Bantambluelou (@AlwaysBlueLou) reported from Pocklington, England@TalkTalk @MolyneuxPhilip We know it's a known issue, half of East Yorkshire has been without Internet since 2.30pm yesterday & we want to know when we will be reconnected
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Daddy Roman #ObidientMovement (@captaintsu) reported from Askham Richard, England@TalkTalk is it that you people didn't see ny tweet about me stating that I am moving home? WTF should I do? Or you nolonger want me as a customer?
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Carl (@Carl19692) reported from York, England@TalkTalk how can I tell if my service is cancelled as requested? Account dashboard is saying my contract ends 18 sept but I cancelled it from 30 July.
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James Howard (@james_m_howard) reported from York, England@TalkTalk I've been on the phone again, you can't help till next week because you are utterly hopeless! I shall be moving away from @CityFibre and the rubbish service, so sad.
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drsimonwoodward (@drsimonwoodward) reported from York, England@TalkTalk giving some spectacularly dreadful customer service and nowhere can one find when their support telephone service is actually open. Avoid them at all costs
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Phill Gray (@PhillGray) reported from York, England@TalkTalk Thank you for getting back. It’s resolved now. Not sure what happened but quick work by team to fix it
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Lauren Ruddock 🏳️🌈🔬 (@lozzzknight) reported from York, England@TalkTalk My father does. The internet speed is frankly not acceptable for what we are paying and even what we were promised on contract. Seeming lack of willingness to actually send a person out to physically explore and diagnose the issue on your part is puzzling after lots of web chats
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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JamesOMahoney (@JamesOMahoney) reported@TalkTalk For me to be grieving and spend hours on social media but you are sitting down and paid for it. Stop gatekeeping access to your senior executives
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Mary Holmes (@maryholmes61) reported@TalkTalk Siyanda, I have sent a DM as requested but no help has followed. This is very frustrating.
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TalkTalk (@TalkTalk) reported@Martin_Law We’ve continued to provide TalkTalk email service free of charge for some time. We’re unfortunately unable to continue offering it at no cost. Providing a high-quality email service requires ongoing investments in infrastructure, security, and innovation. -Phili
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allie ♥️ (@alliewillie38) reported@TalkTalk can you kindly let me know when your engineer is coming. No Internet since Friday lunch, purposely delaying sending an engineer whilst us being on your accessibility scheme?? Appalling customer service. The messages from your operatives have been incredibly rude.
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James (@Jimbo09001) reported@TalkTalk when will you fix your god awful website. Takes forever to load and when trying view account setting it decides to log me out.
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MR COOL (@Lifeline04India) reported@TalkTalk U have all details. since more than 2 month no solution. Why u r charging bills?
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Angela (@angelajazz2) reported@TalkTalk I have sent a DM, tried phoning & been referred to the website and hung on waiting for an agent for 45 mins last night. I’m afraid the service is so poor I’m cancelling today
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angela pring (@homegoal) reported@TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk Thank you Mandisa. I have sent email to the team hoping that the problems will be resolved soon and completely. Thank you
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Ruby Atkin (@ruby__ema) reported@TalkTalk why is your WiFi so slow atm