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TalkTalk outages and service status in Heslington, England

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  • TalkTalk generated 0 outage signals in the last 24 hours around Heslington, including 0 direct reports.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Heslington, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Heslington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TalkTalk Issues Reports Near Heslington, England

Latest outage, problems and issue reports in Heslington and nearby locations:

  • Gus_preston
    Gus (@Gus_preston) reported from York, England

    @talktalk overcharge a customer for two months, offer a refund but swear blind you did nothing wrong. A simple apology would have sorted this, but that seems to be beyond you. #SorryNotSorry #sorryseemstobethehardestword.

  • filipino_chino
    Filipino Chino (@filipino_chino) reported from Heslington, England

    @bedo_matt @TalkTalk It's the UFO service... Only option is talktalk in York :/

  • FulfordMalcolm
    Malcolm McMahon (@FulfordMalcolm) reported from Fulford, England

    @TalkTalk The availability checker actually detects that I’m an existing customer and nails out. Doesn’t dare come up with a new customer price

  • No21York
    No.21 York (@No21York) reported from York, England

    @TalkTalk I have spoken to your 'customer services' who state that "we are unable to assist because it is planned maintenance"

  • andypk_andy
    Andy Knowles (@andypk_andy) reported from York, England

    @TalkTalk please sort out your Customer Service, been a Customer with two properties for a number of years, UFO plus TV packages and Boosts, my contract expires soon and just wasted an hour on calls to your team trying to understand renewal costs. #retrainingrequired #Customer

  • drsimonwoodward
    drsimonwoodward (@drsimonwoodward) reported from York, England

    @TalkTalk giving some spectacularly dreadful customer service and nowhere can one find when their support telephone service is actually open. Avoid them at all costs

  • JacobiteTyne
    Jacob (@JacobiteTyne) reported from York, England

    @TalkTalk A afternoon wasted merely to resolve a matter that you have failed to contact me about for 6 months... TalkTalk has never had a good rep I only joined for convince and it's turned out to be far from it.

  • MarcoP40410218
    Marco Piscioneri (@MarcoP40410218) reported from York, England

    @PaulJWright @TalkTalk Just called, they have a problem since 9.30 and they will try to sort it out

  • x__teekay__x
    ♡☆T E E - K A Y☆♡ (@x__teekay__x) reported from Thorpe Willoughby, England

    @TalkTalk Its not our right to say “yes” to have that done. My point is, we are left currently with very weak wifi signal, and it feels Talk Talk just want to point the finger at Openreach. At the end of the day, our family will be the ones out of pocket, even if we could fix it😕

  • lozzzknight
    Lauren Ruddock 🏳️‍🌈🔬 (@lozzzknight) reported from York, England

    @TalkTalk My father does. The internet speed is frankly not acceptable for what we are paying and even what we were promised on contract. Seeming lack of willingness to actually send a person out to physically explore and diagnose the issue on your part is puzzling after lots of web chats

  • james_m_howard
    James Howard (@james_m_howard) reported from York, England

    @TalkTalk I've been on the phone again, you can't help till next week because you are utterly hopeless! I shall be moving away from @CityFibre and the rubbish service, so sad.

  • PjmYorkie
    Yorkie Pjm (@PjmYorkie) reported from York, England

    @TalkTalk Is that why I can't get any signal from you tonight in York? Starting to be annoying as happening too frequently

  • PjmYorkie
    Yorkie Pjm (@PjmYorkie) reported from York, England

    @J_Disborough @TalkTalk Down in York too and now more often down than ever working. Terrible service and totally unpredictable when it works and when it doesn't

  • GrahamRelton
    Graham Relton (@GrahamRelton) reported from York, England

    Nice one @virginmedia you’ve lost a loyal customer as you’ve increased my bill by over £22 with no warning. Service continues to be mediocre at best and goes up every year (without fail) with no improvements. @TalkTalk @TalkTalkGroup York’s Ultra Fibre Optic here we come!

  • lozzzknight
    Lauren Ruddock 🏳️‍🌈🔬 (@lozzzknight) reported from York, England

    @TalkTalk There's not enough characters to go into it on here... Nobody is taking responsibility for the faulty equipment... The router is not the problem

  • Cazenn_
    Tom (@Cazenn_) reported from York, England

    @TalkTalk It's a known problem that that product Abbie.

  • mobweld
    PW-Welding (@mobweld) reported from York, England

    @TalkTalk @mattharper88 I think it's pretty obvious there is a fault, half of York is down.

  • Gus_preston
    Gus (@Gus_preston) reported from York, England

    @TalkTalk You staff agreed a refund so it ends here, but disgusting they wouldn't apologise for the error. That was after been passed cold between 3 teams, having to re-explain and pass security each time. You need to up your customer service game

  • filipino_chino
    Filipino Chino (@filipino_chino) reported from York, England

    @OneDirtyGooner @TalkTalk Virgin media retail are pants, I would be taking Virgin Media Business which have a 72 SLA (fix time) - I have this in other properties already

  • col456ander
    Driver Col..... (@col456ander) reported from York, England

    Thank you @TalkTalk for showing me your system issues and poor customer service in my cooling off period. Think I've dodged a bullet, just a shame they are the only provider of @talktalkufoyork.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Iamgr8fultoHim
    DeNieCe (@Iamgr8fultoHim) reported

    Has anyone ever tried to contact @TalkTalk customer service on 03451720088 and never gets through, especially if you’re no longer their customer.

  • NotTell24055912
    Not Telling You (@NotTell24055912) reported

    @currys you are currently giving the 100% worst customer service i've experienced since leaving TalkTalk 10 years ago. You should be ashamed. My elderly and vulnerable grandfathers fridge freezer delivery has not shown up as planned yesterday. No customer support at all.

  • RichardCurry7
    Richard Vader 💙 (@RichardCurry7) reported

    @rockchic666 @TalkTalk Good luck Alison, took near four months to sort out my elderly aunts' issue with them.

  • jacks_almanac
    Jack Rtd. 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇨 (@jacks_almanac) reported

    Re your business account people: they are the most spectacularly useless script-reading nincompoops I’ve dealt with. I cannot access my own account because you’ve decided an email I have never used is the only acceptable proof I exist. I’ve provided every piece of ID except my inside-leg measurement. You still don’t believe me. Direct Debit cancelled. Congratulations on the customer-retention masterclass.@TalkTalk

  • llqdave
    Dave O (@llqdave) reported

    @edsxevents Talktalk and "great leadership" in the same post? Aren't they frantically selling off parts of the company before they go bust? Take one look at their customer service reviews and ask whether "the right trade-offs" include offshoring customer support.

  • Diannejojo10
    Dianne 👱‍♀️🐶🐾🍫🍷 (@Diannejojo10) reported

    @riprap1 @TalkTalk Well let's see if the engineer turns up tomorrow and can fix it.........

  • maryholmes61
    Mary Holmes (@maryholmes61) reported

    @TalkTalk Siyanda, I have sent a DM as requested but no help has followed. This is very frustrating.

  • RabMcPhoto
    CyborgCybernat (@RabMcPhoto) reported

    Hey @TalkTalk what's going on? I've just found out that my landline isn't working. When I pick up the handset, the line is dead, and when I ring the # I get the engaged signal. Please get this sorted ASAP; I'm very ill & need to be able to contact my medical team at all times.

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @RobbyRSSRobot Hi Louise, No, TalkTalk and Everymail are not the same company. Let us know if you need help with anything TalkTalk-related. -Mandisa

  • Amina35771847
    Annieno92 (@Amina35771847) reported

    9 fkn days waiting for someone to come and fix the damned Internet 😒 @TalkTalk