TalkTalk outages and service status in Heslington, England
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- TalkTalk generated 0 outage signals in the last 24 hours around Heslington, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Heslington, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Heslington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Heslington, England
Latest outage, problems and issue reports in Heslington and nearby locations:
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drsimonwoodward (@drsimonwoodward) reported from York, England@TalkTalk giving some spectacularly dreadful customer service and nowhere can one find when their support telephone service is actually open. Avoid them at all costs
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♡☆T E E - K A Y☆♡ (@x__teekay__x) reported from Thorpe Willoughby, England@TalkTalk Just so they are able to work. Our TV and phones when sitting in the living room have really really weak signal to the router. Was told by several customer service agents that to send an engineer out would be chargeable because its wear and tear on the wires (re broken port)
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No.21 York (@No21York) reported from York, England@TalkTalk I have spoken to your 'customer services' who state that "we are unable to assist because it is planned maintenance"
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🏉Annette🐕 (@anitawils151) reported from York, EnglandOMG! Live chat to @TalkTalk about my lack of Ultra Fibre Optic. Guy takes agesss then tells me to ring a 24hr helpline(free from yer landline but mines not working), mobile it is then. Automated questions then “we’re closed right now” absolutely ******* raving 😖🤬
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Malcolm McMahon (@FulfordMalcolm) reported from York, England@TalkTalk I’ve been a customer for some years. I spoke to a neighbour while the fibre was being laid. He had an offer of UFO months ago. As an existing customer I enquired about a week ago and was told to wait until I heard. Seems like loyalty penalty
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Olivia Holloway (@_oliviaholloway) reported from York, EnglandLove it when @TalkTalk over charge me again for no good reason... so have to spend another 30 mins for them to ‘apologise’ and give me no reason as to why they’ve overcharged me... for it to just happen month in month out. Never ever go with this company!!!!!
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♡☆T E E - K A Y☆♡ (@x__teekay__x) reported from Thorpe Willoughby, England@TalkTalk Yeah, that has already been explained to me quite a few times by 3 different people. The problem we have is that we cannot get the work done because we were told they would probably have to rip some of the walls out due to it being wiring, and being in a private rent property..
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jason Collinson (@jaycoll99) reported from York, England@TalkTalk your customer service is shambles. I’ve only been a customer for 4 weeks 😡😡
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drsimonwoodward (@drsimonwoodward) reported from York, England@tidjanjallow @TalkTalk Same problem. Almost as if their call centre staff don't have a clue
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Malcolm McMahon (@FulfordMalcolm) reported from Fulford, England@TalkTalk The availability checker actually detects that I’m an existing customer and nails out. Doesn’t dare come up with a new customer price
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Yorkie Pjm (@PjmYorkie) reported from York, England@TalkTalk Is that why I can't get any signal from you tonight in York? Starting to be annoying as happening too frequently
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Andrew Gorton (@andygee007) reported from Riccall, England@PostOffice broadband is as bad as the customer service! No callback from a manager, cutoff when being transferred to customer service and charging me to leave for broadband that drops everyday - I know there is nothing you can do as it’s @TalkTalk provided
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Tom (@ConstableCazenn) reported from York, EnglandOf course my internet would go down while I'm watching #RAW. The bad thing is on my @TalkTalk router the light is green not red! Terrible!
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Gus (@Gus_preston) reported from York, England@talktalk overcharge a customer for two months, offer a refund but swear blind you did nothing wrong. A simple apology would have sorted this, but that seems to be beyond you. #SorryNotSorry #sorryseemstobethehardestword.
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Beverly mills (@MillsBjmillsivs) reported from York, England@talktalk what’s happening in York ? Internet went down about half hour ago ?? Please can you look into and advise what the problem is and when will be restored, thanks
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No.21 York (@No21York) reported from York, England@TalkTalk Your customer service is ludicrous & so scripted that it is laughable. How can you carry out "planned maintenance" completely cutting off service to your customers with ZERO notification ?!?! No internet service for a potential 72 hours & no warning given !
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Graham Relton (@GrahamRelton) reported from York, EnglandNice one @virginmedia you’ve lost a loyal customer as you’ve increased my bill by over £22 with no warning. Service continues to be mediocre at best and goes up every year (without fail) with no improvements. @TalkTalk @TalkTalkGroup York’s Ultra Fibre Optic here we come!
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Bantambluelou (@AlwaysBlueLou) reported from Pocklington, England@TalkTalk @MolyneuxPhilip We know it's a known issue, half of East Yorkshire has been without Internet since 2.30pm yesterday & we want to know when we will be reconnected
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James Howard (@james_m_howard) reported from York, England@TalkTalk I've been on the phone again, you can't help till next week because you are utterly hopeless! I shall be moving away from @CityFibre and the rubbish service, so sad.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Deano (@mezza_68) reported@TalkTalk You must have the worst customer service of ANY company we have ever dealt with. 3 attempts to get a new router, got through security each time. Complaints team call - surprise surprise, the security details don’t match. Call me cynical but it’s a quick way to resolve!
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HelpInfoSupportline. (@QuickHub1TT) reportedHi, I'm Destiny from TalkTalk we're sorry this has happened. So we can help you, please provide us with: • Your full name and the following: •Email address used •WhatsApp number
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Joanna Ross (@JoannaR47564283) reported@jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasn’t available in my area. Went crawling back to Talk talk.
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X_The_Andy_X (@X_The_Andy_X) reported@paulivory1963 @TalkTalk do yourself a favour @paulivory1963 and leave them, they are and always have been a terrible terrible provider. they double billed me for 6 months and i t took 9 months of legal letters to get it paid back
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Langho Rovers (@langhorovers) reported@VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.
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Kerrie (@WF2K_) reported@TalkTalk I know because I've been told exactly that by your team and I never said I was frustrated? So I'm not sure why you assumed that.
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Agent PBA (@butchermatt) reported@TalkTalk If I'm moving out of a flat why send me a return bag for the routers TO THE OLD ADDRESS? I need it sending to the new address or to a friend who can post them back! Help!!!
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💜lilac💜 (@lilacbeagle) reported@TalkTalk @WeAreOpenreach Tomorrow, Friday, will be our 5th day without an internet connection/broadband. It says on your website there is a problem but in the meantime we are without broadband and apps and having to use mobile data. Can you help? Elizabeth
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Angela (@angelajazz2) reported@TalkTalk I have sent a DM, tried phoning & been referred to the website and hung on waiting for an agent for 45 mins last night. I’m afraid the service is so poor I’m cancelling today
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Carly Louise Abbott (@CarlyLouiseGlen) reported@WeAreOpenreach my dad is now having issues with his talk talk WiFi not working. Not getting anywhere with Talktalk. They've confirmed that the fault is with open talk, but no one has been out yet. He's been left with no internet for almost a week in a countryside village!