TalkTalk Outage Report in Heslington, City of York, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Heslington, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Heslington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Community Discussion
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TalkTalk Issues Reports Near Heslington, England
Latest outage, problems and issue reports in Heslington and nearby locations:
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Gus
(@Gus_preston) reported
from
York, England
@talktalk overcharge a customer for two months, offer a refund but swear blind you did nothing wrong. A simple apology would have sorted this, but that seems to be beyond you. #SorryNotSorry #sorryseemstobethehardestword.
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Jacob
(@JacobiteTyne) reported
from
York, England
@TalkTalk A afternoon wasted merely to resolve a matter that you have failed to contact me about for 6 months... TalkTalk has never had a good rep I only joined for convince and it's turned out to be far from it.
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Carl
(@Carl19692) reported
from
York, England
@TalkTalk how can I tell if my service is cancelled as requested? Account dashboard is saying my contract ends 18 sept but I cancelled it from 30 July.
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Marco Piscioneri
(@MarcoP40410218) reported
from
York, England
@TalkTalk any problems in the York area? My broadband is down
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Gus
(@Gus_preston) reported
from
York, England
@TalkTalk You staff agreed a refund so it ends here, but disgusting they wouldn't apologise for the error. That was after been passed cold between 3 teams, having to re-explain and pass security each time. You need to up your customer service game
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Yorkie Pjm
(@PjmYorkie) reported
from
York, England
@J_Disborough @TalkTalk Down in York too and now more often down than ever working. Terrible service and totally unpredictable when it works and when it doesn't
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Bantambluelou
(@AlwaysBlueLou) reported
from
Pocklington, England
@TalkTalk @MolyneuxPhilip We know it's a known issue, half of East Yorkshire has been without Internet since 2.30pm yesterday & we want to know when we will be reconnected
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James Howard
(@james_m_howard) reported
from
York, England
@CityFibre weeks of being down and yet another weekend of no service @TalkTalk are hopeless, why use them? Quoted 3 days next week for a fix
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drsimonwoodward
(@drsimonwoodward) reported
from
York, England
Appalling customer service from @TalkTalk - at 18.25 I'm told they'll do a network check and call me back after 20 minutes. 90 minutes later, still no response so I ring the helpline - closed for the day. Superfast broadband my arse! I'm changing provider ASAP.
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Filipino Chino
(@filipino_chino) reported
from
Heslington, England
@bedo_matt @TalkTalk It's the UFO service... Only option is talktalk in York :/
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Marco Piscioneri
(@MarcoP40410218) reported
from
York, England
@PaulJWright @TalkTalk Just called, they have a problem since 9.30 and they will try to sort it out
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Kieran Jones
(@kieranjones) reported
from
York, England
@TalkTalk I’ve been a UFO customer for a while in York now and love it but I will gladly change to slower competitor if you continue to support through advertising the sort of right leaning hate content being peddled on GB News
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James Howard
(@james_m_howard) reported
from
York, England
@TalkTalk I've been on the phone again, you can't help till next week because you are utterly hopeless! I shall be moving away from @CityFibre and the rubbish service, so sad.
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drsimonwoodward
(@drsimonwoodward) reported
from
York, England
@TalkTalk giving some spectacularly dreadful customer service and nowhere can one find when their support telephone service is actually open. Avoid them at all costs
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drsimonwoodward
(@drsimonwoodward) reported
from
York, England
@tidjanjallow @TalkTalk Same problem. Almost as if their call centre staff don't have a clue
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Marco Piscioneri
(@MarcoP40410218) reported
from
York, England
@TalkTalk any works going on in YO31? WiFi is down
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Filipino Chino
(@filipino_chino) reported
from
York, England
@OneDirtyGooner @TalkTalk Virgin media retail are pants, I would be taking Virgin Media Business which have a 72 SLA (fix time) - I have this in other properties already
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Yorkie Pjm
(@PjmYorkie) reported
from
York, England
@TalkTalk Is that why I can't get any signal from you tonight in York? Starting to be annoying as happening too frequently
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James Howard
(@james_m_howard) reported
from
York, England
@TalkTalk Can't help, won't help!
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Stu Goulden 🇺🇦
(@StuGoulden) reported
from
York, England
Yorkies: Is anyone else's @TalkTalk UFO connection down? Unhelpfully, they don't have any customer service channels open on a Sunday, so unsure if it's just me.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Leo
(@LeoSamolis) reported
@TalkTalk Very very very slow.
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Claire Hughes
(@clairehug) reported
@TalkTalk AVOID this company at all costs absolutely horrendous they have been overcharging my 78 yr old Father for months trying to sort it out is just awful! DD stopped 1 pymt missed in yrs ltr rec’d today & they restrict his outgoing calls lives alone now can’t contact anyone
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K.L.Kettle - The Boy I am 7-Jan-21 *preorder now*
(@klkettle) reported
@TalkTalk Still not working in our area despite startement online saying fixed.
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Nathaniel A. Cole
(@nathanielacole) reported
@TalkTalk No service in Deptford. It went down at 2pm today.
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Lee
(@Nelson_Muntz23) reported
@TalkTalk It’s ok. I’ve spoken to an agent online and problem being dealt with. Cheers.
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COMMON SENSE FC 🔴⚫⚪
(@joelonsdale95) reported
@TILOfficialYT @muradmuuu @TalkTalk No they’re still horrible from years ago!
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Robyn Landy
(@robynlandy) reported
@TalkTalk it's been over a year of dodgey internet and terrible customer service and I want to break up now!! 😭😭😭 #pleasejustfixmyinternet
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muradmuuu
(@muradmuuu) reported
@joelonsdale95 @TILOfficialYT @TalkTalk 3 online chats and one 1 hour and 24 min telephone call later today, we are being told to wait another 5 working days for the service case management team to fix the issue. That would take us to 15 days without internet.
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RoslynByfieldTherapy
(@RoslynByfield) reported
@TalkTalk Do you have no idea how long this outage will be? Several now lost 5 hours. #talktalk
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Andrei Frazchenko
(@frazsimo) reported
@TalkTalk have just called to cancel, 3rd attempt. Been told have to call back in 24hours and there is no where I can give notice of cancellation in writing. Every other time tried calling be out on hold for hours or cut off. Scamming bastards