TalkTalk outages and service status in Heslington, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Heslington, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Heslington, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Heslington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Heslington, England
Latest outage, problems and issue reports in Heslington and nearby locations:
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James Howard (@james_m_howard) reported from York, England@CityFibre weeks of being down and yet another weekend of no service @TalkTalk are hopeless, why use them? Quoted 3 days next week for a fix
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Lauren Ruddock 🏳️🌈🔬 (@lozzzknight) reported from York, England@TalkTalk My father does. The internet speed is frankly not acceptable for what we are paying and even what we were promised on contract. Seeming lack of willingness to actually send a person out to physically explore and diagnose the issue on your part is puzzling after lots of web chats
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Yorkie Pjm (@PjmYorkie) reported from York, England@TalkTalk Is that why I can't get any signal from you tonight in York? Starting to be annoying as happening too frequently
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drsimonwoodward (@drsimonwoodward) reported from York, EnglandAppalling customer service from @TalkTalk - at 18.25 I'm told they'll do a network check and call me back after 20 minutes. 90 minutes later, still no response so I ring the helpline - closed for the day. Superfast broadband my arse! I'm changing provider ASAP.
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Filipino Chino (@filipino_chino) reported from York, England@OneDirtyGooner @TalkTalk Virgin media retail are pants, I would be taking Virgin Media Business which have a 72 SLA (fix time) - I have this in other properties already
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Martin Garrity (@mjgarrity72) reported from Strensall with Towthorpe, England@TalkTalk @GrayPayne Tiscali and Tinyworld emails not working either
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Paul Thompson (@paulo9973) reported from York, England@TalkTalk Install our broadband this week after numerous failings on your part when it should be up and running as of last Thursday! Now having to wait till 29th January. Unacceptable and shocking service
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Marco Piscioneri (@MarcoP40410218) reported from York, England@TalkTalk any problems in the York area? My broadband is down
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Gus (@Gus_preston) reported from York, England@talktalk overcharge a customer for two months, offer a refund but swear blind you did nothing wrong. A simple apology would have sorted this, but that seems to be beyond you. #SorryNotSorry #sorryseemstobethehardestword.
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Tom (@ConstableCazenn) reported from York, EnglandOf course my internet would go down while I'm watching #RAW. The bad thing is on my @TalkTalk router the light is green not red! Terrible!
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Olivia Holloway (@_oliviaholloway) reported from York, EnglandLove it when @TalkTalk over charge me again for no good reason... so have to spend another 30 mins for them to ‘apologise’ and give me no reason as to why they’ve overcharged me... for it to just happen month in month out. Never ever go with this company!!!!!
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Gus (@Gus_preston) reported from York, England@TalkTalk You staff agreed a refund so it ends here, but disgusting they wouldn't apologise for the error. That was after been passed cold between 3 teams, having to re-explain and pass security each time. You need to up your customer service game
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Olivia Holloway (@_oliviaholloway) reported from York, England@TalkTalk Yes, you’ve charged me for ‘call divert’ AGAIN which I never asked for on my account, we don’t have a landline, and therefore did not agree to pay for it. You have supposedly removed it from my account twice now, yet I’m still getting charged... the company is a con if you ask me
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Driver Col..... (@col456ander) reported from York, EnglandThank you @TalkTalk for showing me your system issues and poor customer service in my cooling off period. Think I've dodged a bullet, just a shame they are the only provider of @talktalkufoyork.
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Bantambluelou (@AlwaysBlueLou) reported from Pocklington, England@TalkTalk @MolyneuxPhilip We know it's a known issue, half of East Yorkshire has been without Internet since 2.30pm yesterday & we want to know when we will be reconnected
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drsimonwoodward (@drsimonwoodward) reported from York, England@TalkTalk giving some spectacularly dreadful customer service and nowhere can one find when their support telephone service is actually open. Avoid them at all costs
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Phill Gray (@PhillGray) reported from York, England@TalkTalk Thank you for getting back. It’s resolved now. Not sure what happened but quick work by team to fix it
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david dawson (@daviddawson15) reported from York, England@TalkTalk Morning @TalkTalk is there a problem with UFO yo32 area?
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Marco Piscioneri (@MarcoP40410218) reported from York, England@PaulJWright @TalkTalk Just called, they have a problem since 9.30 and they will try to sort it out
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No.21 York (@No21York) reported from York, England@TalkTalk Your customer service is ludicrous & so scripted that it is laughable. How can you carry out "planned maintenance" completely cutting off service to your customers with ZERO notification ?!?! No internet service for a potential 72 hours & no warning given !
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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angela pring (@homegoal) reported@TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t
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brendan (@kegger1664) reported@TalkTalk Got to say so disappointed with your service and communication. Don’t think I’ll be carrying on with my order. Such a poor poor service.
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Finiasfinn (@Finias) reported@TalkTalk Haha i had np wifi for over a month, spent literally hpurs reporting it anda whole day trying to cancel my service when you failed to help. Worst service ever and people should be warned not to use you Shockimg disrespect
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Paul Wales (@PaulWales897674) reported@MartinSLewis #talktalk has been doing this for years, never agree to a contract extension and always source your own phone
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Emma (@Emma91808622713) reported@TalkTalk is the internet down
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Cam 🇾🇪 (@UTDCamm) reported@paulivory1963 @TalkTalk trust me mate leave them, gave us a terrible service for years and was impossible to get hold of someone who actually cared and wanted an issue solved. Cutting us off half the time, switched to Virgin Media this year and was the best choice
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John Peeling 🇺🇦 (@Tambourineman88) reported@TalkTalk Direct message not working
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Dave O (@llqdave) reportedFor the second month running, @Talktalk have tried closing a complaint ticket by pretending not to have received a reply. The quality of @TalkTalkGroup's (presumably outsourced) African support centre is appalling. #TalkTalk should be avoided.
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Angus (@Angus_02) reported@TalkTalk awful service. My 89 & 91yo grandparents (one with Parkinson’s) tried to upgrade their internet & are now left with no working phone line. The engineer admitted he wasn't "very familiar with phones." Now told it's 3 working days just to get a case manager. 👏
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ḉнαґℓ◎ṫтe 🏴🇦🇷 (@CECKane) reported@TalkTalk who do I contact regarding my bill? I’m paying for a service that doesn’t work.