TalkTalk Outage Report in Heathfield, East Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at TalkTalk
TalkTalk is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (8%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent TalkTalk outage reports came from the following cities: Lewes and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Lewes |
||
| Royal Tunbridge Wells |
TV | |
| Royal Tunbridge Wells |
Internet | |
| Newhaven |
Phone | |
| Crowborough |
Total Blackout | |
| Crowborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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¯\(ツ)/¯Its©laЯe™
(@HudsonMfc) reported
from
Peacehaven, England
@TalkTalk I have no idea how to check as a complete technophobe but it is always freezing I turn wifi off on my phone and use 4g most of the time. Also staff are useless whenever I have an issue. Moving soon will not be taking your services with me !!
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
@TalkTalk wins the prize for having the worst customer service of any company I have dealt with. My vulnerable mum moved a month ago & still has no telephone or broadband service. Hours of attempting to contact this company with no progress.
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James Archer
(@jarcher1984) reported
from
Uckfield, England
@DisneyLifeUK I’ve still not answered me with my original tweet, this really isn’t good customer service, I was thinking of getting Disney + when it comes out but maybe not now. My update is you’re service is not working on my TalkTalk broadband! Please contact me!!
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Paul Chantler
(@PaulChantler) reported
from
Hailsham, England
@TalkTalk Yes. Really good customer service
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Charles Brittain
(@CharlesB2T) reported
from
Crowborough, England
@TalkTalk due to a misunderstanding in setting up our broadband we have already waited 6 weeks for an engineer and now we are expected to wait another 4 weeks for an engineer. We are considering another provider who might be more willing to provide a more prompt service.
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
@RDodsworth1 @TalkTalk Thanks Rebecca, I changed accounts 9 months ago, yet still even after an Ofcom complaint was upheld, they are still coming after her. I have a full audit trail, so if they want to take her to court, they will lose.
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
I am tweeting to warn others, that this organisation is the most incompetent company I have ever dealt with. Zero customer service, passing you between dept. only to drop the calls. I would recommend that you use 2 tin cans and string before deciding to switch to @TalkTalk.
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Shuvon_shuvoff
(@SiobhanDaniels) reported
from
Royal Tunbridge Wells, England
@TalkTalk how many times do I have to call to get my service cancelled the call centre is deliberately being rude !
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Matthew Walker
(@mattwalkerpics) reported
from
Royal Tunbridge Wells, England
Hey @talktalk you’ve got the worst customer service I’ve ever experienced. Literally all of your contact options lead to dead ends. Don’t like to dig companies out but you deserve a special mention. I’ve been trying to get hold of you in every conceivable way for 2 hours now.
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
@TalkTalk If you can look at the Twitter chain and the message this is not something you can help with. I will be writing to your regulator as that is not an acceptable response to a complaint letter for leaving a vulnerable person without a service for 6 weeks.
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Max Gibson
(@Max___Gibson) reported
from
Lewes, England
@TalkTalk getting frequent loss of service tonight in Lewes, is this part of planned maintenance?
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SeanMacGabhann
(@SeanMacGabhann) reported
from
Lewes, England
@DeeBeeFree @TalkTalk It’s an area fraught with problems. Any recommendation for someone else can be countered with horror stories about same provider My experience has been EE. been with them thru at least 3 mergers over 15+ years. Have had several hissy fits However
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
@TalkTalk I have tried this before @TalkTalk useless. I have also sent a recorded delivery letter of complaint, no response so will be going to the regulator soon.
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Shuvon_shuvoff
(@SiobhanDaniels) reported
from
Royal Tunbridge Wells, England
@TalkTalk yet again am unable to cancel my contract! What do I need to do to cancel it before I move! Poor customer service yet again!
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Shuvon_shuvoff
(@SiobhanDaniels) reported
from
Royal Tunbridge Wells, England
@TalkTalk still having to listen to music 23 minutes and you wonder why people leave your service
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Flunki
(@flunkabitch) reported
from
Uckfield, England
@TalkTalk your website is telling me that my order has been cancelled but I have an account with you and a router and we’re paying a direct debit every month. I’m confused. Please help..
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Keogh, PhD
(@g_keogh) reported
@TalkTalk seriously like… you have no idea the pain you are inflicting on me with a service that cuts out literally every 5 mins. I’m sure you’ll be offering me a refund for this month?? Please don’t send a bot response…
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GTB
(@gritchcat) reported
@virginmedia Already told your colleagues to cancel my contract. They did not listen to my needs and tried to sell me something I clearly did not want. I thought you guys looked after your loyal customers. Hopefully @skytv or @TalkTalk can help me out?
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Heather Coates
(@heathercoates66) reported
@TalkTalk would someone please look into my 86 year old neighbours account! All her family are being told is they can’t find her account but can send her bills!! Awful customer service so far!
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Jack Doona
(@jackdoona) reported
@FUTHazzam Trust me, I’ve been through all of them. Sky, Virgin, Talktalk, BT. It’s an issue with EA for me
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Melody and Violence
(@goTHEnellE) reported
@TalkTalk Hi, yes we got an upgrade and had an engineer come two weeks ago but its been even worse since then. Connection drops every 5 minutes. It’s lucky I’m not working from home at the moment…
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Pete Beddard 🦅🏈
(@petebeddard) reported
@longwire1000 @TalkTalk Kept ringing and demanded a call back from the complaints team. Spoke to a lady called Melanie who read my notes and said "I can see why you're leaving as what you've experienced is awful". So guess you got to speak to the one diamond in the rough
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raghava danduri
(@rdanduri) reported
@TalkTalk Really appreciate your response. I am Talktalk customer for c.14 years. Now no internet or phone for the past 3 days. Problem was stated to be outside home for which Openreach engineer appointment made on Monday. How can I reach you directly.
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Naser K 2
(@NaserK_84) reported
@TalkTalk hi. Everytime I split my wifi I run into problems. From low speeds to continuous disconnect/connect. I have to split the network because without splitting it I have another set of problems. 1/2
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Heather Coates
(@heathercoates66) reported
@ClareForeman6 @TalkTalk @_alicebeer The poor lady’s family just keep getting told by Talk Talk they can’t find the account but are now threatening a late payment fee!! How can’t they charge this when they aren’t able to take payment as they can’t find it on the system!
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Tosk
(@Parttimewookiee) reported
Once again I'm unable to play @GoogleStadia because my Internet connection is so poor. When I was with Sky at least it was consistent. As soon as I was outside the period of cancellation @TalkTalk throttled my speed something horrible. Now can't play Stadia even on 720p!