TalkTalk Outage in Heathfield, East Sussex, England

@TalkTalk getting frequent loss of service tonight in Lewes, is this part of planned maintenance?

@TalkTalk your website is telling me that my order has been cancelled but I have an account with you and a router and we’re paying a direct debit every month. I’m confused. Please help..

@DeeBeeFree @TalkTalk It’s an area fraught with problems. Any recommendation for someone else can be countered with horror stories about same provider My experience has been EE. been with them thru at least 3 mergers over 15+ years. Have had several hissy fits However

@DisneyLifeUK I’ve still not answered me with my original tweet, this really isn’t good customer service, I was thinking of getting Disney + when it comes out but maybe not now. My update is you’re service is not working on my TalkTalk broadband! Please contact me!!

Hey @talktalk you’ve got the worst customer service I’ve ever experienced. Literally all of your contact options lead to dead ends. Don’t like to dig companies out but you deserve a special mention. I’ve been trying to get hold of you in every conceivable way for 2 hours now.

@TalkTalk I have no idea how to check as a complete technophobe but it is always freezing I turn wifi off on my phone and use 4g most of the time. Also staff are useless whenever I have an issue. Moving soon will not be taking your services with me !!

@TalkTalk still having to listen to music 23 minutes and you wonder why people leave your service

@TalkTalk how many times do I have to call to get my service cancelled the call centre is deliberately being rude !

@TalkTalk yet again am unable to cancel my contract! What do I need to do to cancel it before I move! Poor customer service yet again!

Why is @TalkTalk internet so bad?

@TalkTalk no internet connection. Upgraded to fibre65 but still no internet, HELP

@TalkTalk I cannot get anyone at Talktalk to reply to the DM they asked me to send them!! I’ve had a technical issue since 14th February!!!!!! Anyone care at your company?

@TalkTalk Service is a joke. Made a complaint and it wasn’t even dealt with! Once my contract comes to an end, I won’t be renewing for sure! Also since the repair to my broadband, all comes coming in now sound like international calls! Sort it out!!

Frikkin Internet playing up again. @TalkTalk you really are ****.

@TalkTalk Utterly hacked off w/ talktalk - £36 a month 4 internet that is either impossibly slow or doesn't work at all. Going on for weeks now, can't do online nurse mandatory training. Cant get hold of live chat, going round in circles

@TalkTalk @TalkTalkGroup IS THE WORST AND HAS THE WORST CUSTOMER SERVICE!!!!!! I’ve been in the phone to them for almost 3 hours!

@_Rick_Costa_ @TalkTalk weird that it is only to certain ISP though, oh well **** it

@vikkio88 @TalkTalk There have been problems in other eu countries and America. *** is down in other places.

@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2