TalkTalk Outage in Harlow, Essex, England

@TalkTalk our broadband keeps dropping out making it unusable, is there an issue in the #Catford area please?

@TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!

@TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!

Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!

Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband

@TalkTalk This isn't good enough! Having an excuse in small print is not a defense against misleading advertising or mis-selling services. I note, also, that you are intending to increase the charge for this service in January by £2 a month as well as hiking your already exorbitant rates.

@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..

@TalkTalk what’s wrong with your service all@day in and out cut now over hour no internet

@TalkTalk can’t believe engineer ‘declined the call’ so didn’t turn up & I wasn’t told. Internet problems for over a week & now waiting 3 days for new router 😞 no WiFi, no TV and heating can’t be adjusted. Just as we’re all working from home 😡 #lockdown #badcustomerservice

@TalkTalk hi Talk Talk, I’m in SE London, any idea why my internet has just cut out? Have switched off and restarted the router, still nothing

@TalkTalk no stable connection all morning. Done diagnostics test on your website and says nothing is wrong. Please help.

@gigaclear Connection down, no customer service or support on existing tickets. No complaint reply. New customer woes continue. Major issues advised since May, no resolution, no progress, no apologies. No hope. Makes @TalkTalk customer support look 1st class #SOS

@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)

@elacha123 @DPJHodges Look at the #didoharding #talktalk scandal .... The official call centre was handing customer details to the scammers next door! I'm wondering when the #NHS typing will be taken back in house? Normally takes some severe malpractice payout to force them to do an about-face

Talktalk internet down again, 3rd time in 1 hour

@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?

@TalkTalk my internet is down for over an hour what’s happening?

@TalkTalk Hi my Internet is still down, is there a time scale as to when it will be fixed please?

@TalkTalk are equally as incompetent with a consistent signal! Two months now.

Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!

@Simon_westmoors @TalkTalk Thats what usually happens with them mate, terrible company to deal with

@EE switched internet connection to EE as I was having issues with TalkTalk but it turns out EE are even worse. Disconnects every 10 mins when I’m working from home & my phone doesn’t even connect to wifi when I’m just a few metres away from the box. Using so much phone data 🤯

@TalkTalk hi, i emailed support last week and still haven’t heard back it’s about my service going down about 2/3 times a day and I wish to leave. Is there any other way I can speak to someone as I do not have access to a phone to call? Thanks

Hi can i know exactly what exchange my broadband is connected to? I haven’t had wifi yesterday since 12 and the issue is still ongoing @TalkTalk

@TalkTalk Just bit slow

@TalkTalk We are always loosing the internet signal and it’s very slow in the part of Teignmouth, where I live so what’s new.

@talktalk. It’s now a month since I was first told the money would be refunded and 2 months since I started the complaint. Is next stop Ombudsman?

@TalkTalk If your thinking of getting talk talk. Don't bother. Read the comments from people on here. Every comment is about an awful service. Seriously look somewhere else. I'd rather have dial up than continue using talk talk.

@TalkTalk My internet is down since Friday and it’s day 5 and they have Still not fixed it.. it’s really very very bad, this is it I’m done

@TalkTalk So when are you going to fix my internet it is day 5 I have contacted you Friday night????