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TalkTalk Outage Report in Frome, Somerset, England

Why is my TalkTalk service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Frome come from postal codes BA11 .

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Frome, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Frome, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at TalkTalk

TalkTalk is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Frome, England

The most recent TalkTalk outage reports came from the following cities: Frome, Trowbridge, Wincanton, and Bath.

CityProblem TypeReport Time
Frome Phone 3 hours ago
Trowbridge Internet 13 days ago
Wincanton Total Blackout 13 days ago
Bath Internet 13 days ago
Radstock E-mail 10 months ago
Trowbridge Wi-fi 11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • ColleenBower
    Colleen Bower (@ColleenBower) reported from Castle Cary, England

    @TalkTalk very unhappy with service after you sold me a broadband phone package. 10 days for engineer visit. Then you told me service was live but it didn’t work. Hours spent on phone trying to get someone to realise that. 5 days later a cube engin’r. Said not synced. Now have (1

  • WebkinsWorld
    Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, England

    @TalkTalk Everyone on TalkTalk in my postcode of BA3 has no internet. So it’s not just me. It’s a huge problem with your service here so no point me messaging you. Just hope it gets fixed soon!!!

  • JemRoberts
    Jem Roberts (@JemRoberts) reported from Bathford, England

    It’s clear that if our society now functions on broadband connection, and one company can go down and wipe out a huge swathe of workforce, we are all buggered. @TalkTalk

  • bas_again
    Ben Shimmin (@bas_again) reported from Ashwick, England

    Dido Harding is in charge of the UK government’s “Track, Test, and Trace” service. She was the CEO of TalkTalk when they got hacked in 2015 and had no idea whether the customer data was encrypted. (Astonishingly, she has a degree in PPE - not the equipment one - from Oxford.)

  • WebkinsWorld
    Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, England

    Argh no broadband for 10 days. I was upgrading @TalkTalk to fibre but cos my bathroom took so long I had to cancel engineer appointment. Made it home today to no broadband and cos I have just found out I have covid I can’t get an engineer in.

  • WebkinsWorld
    Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, England

    @emmatown4 @TalkTalk Thanks so much! I’m so upset about having no broadband whilst I’m ill. They didn’t need to come in to change it to not working so I can’t see why they won’t revert it back. Think I might change my internet supplier now after being a loyal customer for so long!

  • alundpughe
    Alun D Pughe (@alundpughe) reported from Midsomer Norton, England

    Uggh trying to watch the #rugbyworldcup2019 on my @TalkTalk internet connection is a horrible experience

  • WebkinsWorld
    Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, England

    I don’t believe @TalkTalk need an engineer here to turn it back to working (as they managed to change it to not working without coming near my home) they just won’t do it. Now I am stuck at home for 10 days with 3gb of data on my phone. Totally let down when I’m ill!

  • dolalyali
    Ali Carter (@dolalyali) reported from Midsomer Norton, England

    @TalkTalk I seem to be having problems with getting on social media through my internet.

  • WebkinsWorld
    Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, England

    Avoid @TalkTalk guys. Been a loyal customer for years. Come home from being away to find they have changed my broadband so I can’t connect to the internet and I have covid and they won’t revert it back to how it was working (which didn’t need an engineer coming near my home). 💩

  • alundpughe
    Alun D Pughe (@alundpughe) reported from Midsomer Norton, England

    @TalkTalk Haha don't think that came across as cleverly as you think Joey. I was just asking if there was a plan to improve what even your people have agreed is a very poor service (not your fault, it needs an infrastructure update) so throwing T&C's at a customer isn't especially cool...

  • cyberco
    ... (@cyberco) reported from Bathford, England

    @SouthDownsTech @TalkTalk @TeamViewer Ask your customers to use a VPN for support sessions. That’s what we do with no issues. Also use screen sharing in Jitsi as well

  • WebkinsWorld
    Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, England

    @TalkTalk my broadband is not working well. It’s so slow. It was fine last night. Is it because of the update? I’m in BA3

  • ColleenBower
    Colleen Bower (@ColleenBower) reported from Castle Cary, England

    @TalkTalk (2) ) wait a further 2 days for yet another engineer. No apology and you’ve started to bill me for a service I’m not getting. Do you actually want new customers?Why don’t you care this is stopping me getting work and is stressful. Your customer service is so inaccessibl

  • bath_starinn
    Star Inn (@bath_starinn) reported from Bathford, England

    Hi @TalkTalk, our internet has been down since 6pm Saturday evening- luckily I was still here off-duty to put our PDQ into dial-up mode- and despite having dealt with you several times over the years without a problem, this time your operative was reluctant to give ANY info...

  • alundpughe
    Alun D Pughe (@alundpughe) reported from Midsomer Norton, England

    @TalkTalk I am very aware that, being legally stuck at home, broadband use has massively increased. Having 2 children on separate Google classes whilst I take Zoom calls has really shown how inadequate the service is for current needs. I have no prob paying increase if it means improvement

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Graeme_Osborn
    Graeme Osborn (@Graeme_Osborn) reported

    @Heyits_cupcake @RachelLBoyle123 @TalkTalk I'm also in York (on UFO) and it's not working despite it saying it's fine when logging in to the router and all green lights on the box on the wall.

  • DotnetJonny
    Jonny DotNet 🇬🇧 🇺🇦 (@DotnetJonny) reported

    @deesnideruk @TalkTalk Yes, went down around 7 pm. Of course can't get anyone in Customer Services.

  • SLinfoot
    Sven Linfoot (@SLinfoot) reported

    @TalkTalk My UFO Internet isn't working in York. Friends Internet is also down in York. Is there an issue?

  • music4christ1
    Alex Bankhead (@music4christ1) reported

    @RachelLBoyle123 @TalkTalk Hi Rachale, I live in York too and it’s down. I’ve been rebooting our router several times and decided to check on Twitter and seems like everyone else is having issues too. Apparently Talk Talks engineers are working in it now apparently.

  • Joblessfoodie
    Thejoblessfoodie (@Joblessfoodie) reported

    @alchemy7777 @TalkTalk I have the same issue

  • bradallen2022
    brad (@bradallen2022) reported

    Anyone else live in Brighton and have #talktalk and it's not working right now?

  • Zakiolan
    LeonArdo (@Zakiolan) reported

    @TalkTalk @JenniJacko Mines down too, yo243lt

  • andrewjsmith1
    Andrew Smith (@andrewjsmith1) reported

    @TalkTalk any ETA on fixing the internet outage in York?

  • yorkshir3_pud
    YorkiePudd💖 (@yorkshir3_pud) reported

    @TalkTalk UFO down in #York?? Chat not available until 9am online

  • RichTeaW
    Richie Wynne (@RichTeaW) reported

    @yorkshir3_pud @TalkTalk @alchemy7777 Me too. UFO outage. YO26 5PQ. Router reports connection is up. Wall box lights all correct. I suspect a DNS problem.