TalkTalk Outage in Belfast, Northern Ireland

@TalkTalk hi is there any major outage been no internet since 7pmish bt36

@TalkTalk internet is not working white lite but no life from.the connection

@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

@JohnMat77117417 @TalkTalk They're an absolute shambles on twitter. Even they're Facebook customer services agreed in a private chat. They just ignore their customers

@TalkTalk @altanaym You'll respond to everyone else's messages but mine and all I'm asking for is help

@GraceRussell11 @TalkTalk They're a shambles. They're just ignoring my messages to fix this appointment

@TalkTalk @KiteeKate They never reply to DMs either. The book appointments on the wrong day then just ignore you're messages to have it corrected. I'm certain it's so they can bill you for a missed appointment

@TalkTalk @sucooke They never reply to DMs either. The book appointments on the wrong day then just ignore you're messages to have it corrected. I'm certain it's so they can bill you for a missed appointment

I'm reading online that #talktalk are refusing to pay a 16 million pound bill as they haven't received the internet 📶 service that they both demand and require. How incredibly ironic #methinks

Positive tweet alert! In a world where I moan about everything, credit where credit is due. @TalkTalk just changed over my broadband to my new house for free, with no hassle and without me having to speak to anyone! Great customer service. Would recommend!

@Ruthieeee123 Aye I find it decent tbh but just depends what you’re looking for. Watch for ones who charge you to install it, talktalk where completely free the cheapest when I was moving in. My broadband runs my TV aswell as I’ve a Firestick & I’ve yet to have a problem. Good luck 👍🏻

@Mr_B33pB33p #talktalk no better, up and down like a *****'s drawers

Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.

@AlexKane221b I was without internet for a week. Talktalk, but it was actually a problem with my line, not the service. Had to get an openreach engineer out. They replaced part of the line as it was apparently corroded outside our house.

@jazlosaz @SamFras09714950 @TalkTalk After posting my issue on their community forums and filling in a form on the service section on TT’s site, they’re sending us an engineer on Tuesday. Worth getting on their forum if you haven’t, as it’s the only place where someone got back to us.

mum changed our internet provider and now talktalk have just cut us off completely until the new one starts feel like i’m 15 doing everything on my phone, feel like pure shit just want my macbook back

@TalkTalk I’ve just moved and my service, which was turned on two days ago, is on and off. I’ve a new hub on the way, which I know I don’t need. Can you explain why I get two hours a day only of broadband. Not the best service for a journalist on deadline

@TalkTalk have to say the worse customer service I have ever experienced four phone calls to cancel a new service and no completed call. ... avoid

@TalkTalk The hub is plugged directly into the socket using the cable that was supplied with the hub. The hub is about a metre from the socket. The hub has a white light but internet is slow and inconsistent just like the routers were.

@TalkTalk just reading your twitter. Seems I'm not the only one having issues. Is there a problem in the Newtownabbey area regarding service as the hub is acting like the router was, connection is slow and often drops out.

@13sarahmurphy @NHSEngland Test and Trace is not Dido Harding’s first failure. She was so bad as the CEO of TalkTalk that its share price went up 7% the day she was fired.

Harding has some cheek. A disaster with TalkTalk and their lost data, a major disappointment with T &T &now she wants to be head of NHS. She’ll get the post & the public can be confident in their knowledge that no matter how bad you are providing you suck up to the PM you’re OK .

@Rozkez67 She is a ******* walking disaster ( worst data leak in history #talktalk plus #trackandnotrace) and there is no way we will accept her having anything to do with the NHS

@TalkTalk You are hilariously useless. Just fix your crappy services. Utterly hopelessly incompetent.

Right I definitely need to cancel @TalkTalk because they are rubbish. This is the second major outage I've had this year.

@TalkTalk No apologies needed. I’ve just moved to yourself from another supplier due to issues. Praying I’m problem free now I’m with you 🤞

@TalkTalk I work for an IT service provider. If our services were down for 7 hours, impacting an entire community we would have a team providing updates every ½ hour. I'm not expecting route cause but an idea of what's happened, what is being done and by whom is the least I expect!

@TalkTalk Hi Lish. I know there's an outage and running the checker at the link confirms that. What i don't know if what is the problem and when it will be resolved. Like many others, i work from home and rely on the Internet to work. Where can i find more information please? Thank you.

@dburdon @TalkTalk as head of customer service at talk talk. Is it normal practice for your advisors to lie to customers? To promise call backs for set times then call at different times. To tell you engineers will be coming out when they haven’t even been booked? #lies#talktalk

@TalkTalk Your online chat was closed this morning as were your phone lines. Bit poor for a communications company.