TalkTalk Outage Report in Wells, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Wells, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at TalkTalk
TalkTalk is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Wells, Somerset, England
The most recent TalkTalk outage reports came from the following cities: Glastonbury.
| City | Problem Type | Report Time |
|---|---|---|
 Glastonbury |
Total Blackout | |
| Bath |
Internet | |
| Axbridge |
Internet | |
| Bath |
Internet | |
| Radstock |
Internet | |
| Bath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Wells, England
Latest outage, problems and issue reports in Wells and nearby locations:
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
I don’t believe @TalkTalk need an engineer here to turn it back to working (as they managed to change it to not working without coming near my home) they just won’t do it. Now I am stuck at home for 10 days with 3gb of data on my phone. Totally let down when I’m ill!
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk I’ve cancelled my account every way I can - nothing to acknowledge this fact other than being asked if I want to restore direct debit #help
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Jade Tant 🍉🦩
(@JadeyBum1990) reported
from
Street, England
@TalkTalk We messaged last weekend as our internet cut out for a couple days. LAST WEEKEND. Yet again, same issues less than a week later! This is unacceptable! We even had an engineer sent out who checked our line and said it was fine, so it’s a problem your end to fix today!!!
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Colleen Bower
(@ColleenBower) reported
from
Castle Cary, England
@TalkTalk very unhappy with service after you sold me a broadband phone package. 10 days for engineer visit. Then you told me service was live but it didn’t work. Hours spent on phone trying to get someone to realise that. 5 days later a cube engin’r. Said not synced. Now have (1
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
@TalkTalk my broadband is not working well. It’s so slow. It was fine last night. Is it because of the update? I’m in BA3
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
Avoid @TalkTalk guys. Been a loyal customer for years. Come home from being away to find they have changed my broadband so I can’t connect to the internet and I have covid and they won’t revert it back to how it was working (which didn’t need an engineer coming near my home). 💩
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
Argh no broadband for 10 days. I was upgrading @TalkTalk to fibre but cos my bathroom took so long I had to cancel engineer appointment. Made it home today to no broadband and cos I have just found out I have covid I can’t get an engineer in.
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk Yes. The service is pretty much always terrible. I’ve complained a few times but no improvements
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Alun D Pughe
(@alundpughe) reported
from
Midsomer Norton, England
@TalkTalk I am very aware that, being legally stuck at home, broadband use has massively increased. Having 2 children on separate Google classes whilst I take Zoom calls has really shown how inadequate the service is for current needs. I have no prob paying increase if it means improvement
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk I just sent it. My previous complaint was also unresolved.
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L0ND0NRAIDER
(@LNraider) reported
from
Wells, England
@onlyapound @TalkTalk I've actually had some very good customer service and engineers come out from EE over the last couple of years if you're looking for alternatives
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Ali Carter
(@dolalyali) reported
from
Midsomer Norton, England
@TalkTalk I seem to be having problems with getting on social media through my internet.
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Alun D Pughe
(@alundpughe) reported
from
Midsomer Norton, England
Uggh trying to watch the #rugbyworldcup2019 on my @TalkTalk internet connection is a horrible experience
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Colleen Bower
(@ColleenBower) reported
from
Castle Cary, England
@TalkTalk (2) ) wait a further 2 days for yet another engineer. No apology and you’ve started to bill me for a service I’m not getting. Do you actually want new customers?Why don’t you care this is stopping me getting work and is stressful. Your customer service is so inaccessibl
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Alun D Pughe
(@alundpughe) reported
from
Midsomer Norton, England
@TalkTalk Haha don't think that came across as cleverly as you think Joey. I was just asking if there was a plan to improve what even your people have agreed is a very poor service (not your fault, it needs an infrastructure update) so throwing T&C's at a customer isn't especially cool...
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
@TalkTalk Everyone on TalkTalk in my postcode of BA3 has no internet. So it’s not just me. It’s a huge problem with your service here so no point me messaging you. Just hope it gets fixed soon!!!
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Ben Shimmin
(@bas_again) reported
from
Ashwick, England
Dido Harding is in charge of the UK government’s “Track, Test, and Trace” service. She was the CEO of TalkTalk when they got hacked in 2015 and had no idea whether the customer data was encrypted. (Astonishingly, she has a degree in PPE - not the equipment one - from Oxford.)
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Jade Tant 🍉🦩
(@JadeyBum1990) reported
from
Street, England
@TalkTalk Day 4 of paying for a service. This is absolutely not good enough. At a time like this, we are totally disconnected from family. I’m not able to FaceTime my mother, who’s at home alone with 2 broken ribs. We need this sorted today!
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk still no broadband #customerservice #payingfornothing #help
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
@emmatown4 @TalkTalk Thanks so much! I’m so upset about having no broadband whilst I’m ill. They didn’t need to come in to change it to not working so I can’t see why they won’t revert it back. Think I might change my internet supplier now after being a loyal customer for so long!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Anila
(@nxexlaaa) reported
@TalkTalk same! Horrible service possible!
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Kelly Walsh
(@KellyWa20543308) reported
@TalkTalk I need help with my dads broadband. No one us helping me! Keep getting passed to different departments and no help at all. Can someone get in touch with me please
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Danielle Lipman
(@tarrier90dani) reported
@TalkTalk Internet has been down for over 24 hours, engineer meant to be out between hours of 8am to 1pm who hasn't arrived. Trying to work from home and have a child that needs to home school. What is going on?! I was told we would be a priority but clearly not!
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Michael Wilson 🏳️🌈
(@mremw1991) reported
@OpenreachHelp Huh, not even to say a message has been received? It's just because there has been a massive issue where talktalk took my line and left me with no internet and I'm trying to get back online ASAP. Confirmation the order has been received would be great though.
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David Keniston
(@SwingateDesign) reported
@TalkTalk so 5 days in and still my broadband is down. Is there anyone out there? Case number REP-12237225
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Victoria Phillips
(@vikki_phillips) reported
@TalkTalk It’s been down all day
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Sarah Cowley-Beadman
(@sarahbeadyman) reported
@TalkTalk Thanks - managed to speak to customer services so all in hand 👍🏼
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Clive Nutton
(@BrightAire) reported
Hi @TalkTalk I've tried to cancel my account today provided all details and been told I'd be transferred to the right dept. Then the line went dead. #1
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Lynn Learmonth
(@Jenona66Lynn) reported
@TalkTalk Despite your promises, you have still not 'helped'. You have not provided a service for 9 months (breach of contract? @BBCWatcdog), and are continuing to take the money. Perhaps you could allow her to end her contract without penalty? And reimburse her for the last 9 months?
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Ana
(@anawunderbanana) reported
@TalkTalk your south African staff are very rude and ignorant your manilla staff are better but I had to call 5 times