TalkTalk Outage Report in Wells, Somerset, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Wells, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (69%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Wells, England
Latest outage, problems and issue reports in Wells and nearby locations:
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk Yes. The service is pretty much always terrible. I’ve complained a few times but no improvements
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
@TalkTalk Everyone on TalkTalk in my postcode of BA3 has no internet. So it’s not just me. It’s a huge problem with your service here so no point me messaging you. Just hope it gets fixed soon!!!
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Alun D Pughe
(@alundpughe) reported
from
Midsomer Norton, England
@TalkTalk Haha don't think that came across as cleverly as you think Joey. I was just asking if there was a plan to improve what even your people have agreed is a very poor service (not your fault, it needs an infrastructure update) so throwing T&C's at a customer isn't especially cool...
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Jade Tant 🍉🦩
(@JadeyBum1990) reported
from
Street, England
@TalkTalk Day 4 of paying for a service. This is absolutely not good enough. At a time like this, we are totally disconnected from family. I’m not able to FaceTime my mother, who’s at home alone with 2 broken ribs. We need this sorted today!
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Colleen Bower
(@ColleenBower) reported
from
Castle Cary, England
@TalkTalk very unhappy with service after you sold me a broadband phone package. 10 days for engineer visit. Then you told me service was live but it didn’t work. Hours spent on phone trying to get someone to realise that. 5 days later a cube engin’r. Said not synced. Now have (1
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk still no broadband #customerservice #payingfornothing #help
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
Avoid @TalkTalk guys. Been a loyal customer for years. Come home from being away to find they have changed my broadband so I can’t connect to the internet and I have covid and they won’t revert it back to how it was working (which didn’t need an engineer coming near my home). 💩
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
@emmatown4 @TalkTalk Thanks so much! I’m so upset about having no broadband whilst I’m ill. They didn’t need to come in to change it to not working so I can’t see why they won’t revert it back. Think I might change my internet supplier now after being a loyal customer for so long!
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
@TalkTalk my broadband is not working well. It’s so slow. It was fine last night. Is it because of the update? I’m in BA3
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Alun D Pughe
(@alundpughe) reported
from
Midsomer Norton, England
@TalkTalk I am very aware that, being legally stuck at home, broadband use has massively increased. Having 2 children on separate Google classes whilst I take Zoom calls has really shown how inadequate the service is for current needs. I have no prob paying increase if it means improvement
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk my phone line isn’t working and broadband almost negligible please help
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
Argh no broadband for 10 days. I was upgrading @TalkTalk to fibre but cos my bathroom took so long I had to cancel engineer appointment. Made it home today to no broadband and cos I have just found out I have covid I can’t get an engineer in.
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Ben Shimmin
(@bas_again) reported
from
Ashwick, England
Dido Harding is in charge of the UK government’s “Track, Test, and Trace” service. She was the CEO of TalkTalk when they got hacked in 2015 and had no idea whether the customer data was encrypted. (Astonishingly, she has a degree in PPE - not the equipment one - from Oxford.)
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk I’ve cancelled my account every way I can - nothing to acknowledge this fact other than being asked if I want to restore direct debit #help
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Jade Tant 🍉🦩
(@JadeyBum1990) reported
from
Street, England
@TalkTalk We messaged last weekend as our internet cut out for a couple days. LAST WEEKEND. Yet again, same issues less than a week later! This is unacceptable! We even had an engineer sent out who checked our line and said it was fine, so it’s a problem your end to fix today!!!
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk I just sent it. My previous complaint was also unresolved.
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
I don’t believe @TalkTalk need an engineer here to turn it back to working (as they managed to change it to not working without coming near my home) they just won’t do it. Now I am stuck at home for 10 days with 3gb of data on my phone. Totally let down when I’m ill!
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Alun D Pughe
(@alundpughe) reported
from
Midsomer Norton, England
Uggh trying to watch the #rugbyworldcup2019 on my @TalkTalk internet connection is a horrible experience
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Ali Carter
(@dolalyali) reported
from
Midsomer Norton, England
@TalkTalk I seem to be having problems with getting on social media through my internet.
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Colleen Bower
(@ColleenBower) reported
from
Castle Cary, England
@TalkTalk (2) ) wait a further 2 days for yet another engineer. No apology and you’ve started to bill me for a service I’m not getting. Do you actually want new customers?Why don’t you care this is stopping me getting work and is stressful. Your customer service is so inaccessibl
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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tr.17
(@teddyrussell_) reported
@UniqueRiggers Talktalk **** source
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Juliet, Dumbass 🦋
(@Horus_ROB) reported
THIS IS THE THIRD TIME IN A WEEK THAT MY INTERNET HAS BEEN DOWN **** YOU TALKTALK YOURE ABSOLUTELY ******* GARBAGE
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A singular monkey
(@JustAMonkeyUK) reported
@TalkTalk Service came back up about an hour ago, at the same time that several other people in the area had their service restored. Definitely not an issue caused by the customers.
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MFGA1789
(@JBpoquelin1986) reported
@TalkTalk Is the issue with the locked accounts of your customers fixed? What's going on? I still haven't heard from you.
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A singular monkey
(@JustAMonkeyUK) reported
@TalkTalk Service came back about an hour ago, at the same time as the other people in the area had their service restored. Definitely some sort of issue with the network, not a router issue or problem with its configuration.
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Alex Johnson
(@anj1701d) reported
@TalkTalk what poor customer service you provide. I have just been lied to by one of your customer service representatives who didn't listen to what I was saying and tried to say he couldn't transfer a call because of covid. Time to change provider.
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Customer Outrage
(@customeroutrage) reported
@TalkTalk At this point recommending they move to @zeninternet. Just have to convince them it’s worth £6 more, rather than a bottom-of-the-barrel over-contended service.
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Nathaniel 🦋Kindness Matters
(@narthan78) reported
@ludawinthesky TY for asking Lucy. Today I am arguing with #TalkTalk over poor service and #NorthLincsCouncil over legalised theft where they want full council tax for a house I haven't been allowed into for 4 months due to covid rules. Glad You asked. 🦋😷💉
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Robert H
(@DocEvil666) reported
@TalkTalk I'm am astounded at the poor level of customer service from you. How do I make a complaint? @ofgem
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Laura Heap
(@smiler_heapy84) reported
@TalkTalk you’ve certainly excelled yourselves! 4th engineer visit- no show and still no working phone line and BB! Shambles! Customer experience is shocking/non existent