Tesco Mobile

Tesco Mobile Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ystrad Mynach, Caerphilly County Borough, Wales 04/01/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (26%)

    Total Blackout (26%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Ferndale, Newport and Caerphilly.

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City Problem Type Report Time
United KingdomPontypool Phone
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomEbbw Vale Phone
United KingdomTreharris Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • ondineb Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @tescomobile Now they are refusing to log a complaint so that I can reach out to @ofcom

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Purps3631 Kelly Smith (@Purps3631) reported

    @tescomobile i have recently changed to you from virginmobile as their signal was a disgrace, i however now cannot send sms/mms messages, i can voice call no problem, i tried to get the setting sent to me via the link on the website but this does not work, can these be sent by u?

  • julesserkin jules serkin (@julesserkin) reported

    @lyndsay_hopkins @VodafoneUK I was with Tesco o2 but the signal was awful - I’m on sea front - @tescomobile

  • Pablo19261335 𝗣𝗮𝗯𝗹𝗼 𝗮𝗻𝗱 𝟭𝟰𝟰𝟳 𝗼𝘁𝗵𝗲𝗿𝘀 (@Pablo19261335) reported

    @tescomobile never you never second Sainsbury's second Tesco first

  • followthenut FLYING MONKEY MBE 🐒 (@followthenut) reported

    @tescomobile Hi ... both my wife and myself use your network (same contract for both) ... My wife's phone has had wifi calling added but my phone hasn't... just wondering if mine will get it soon ... mine is a samsung A22 5G

  • Carl_Ambrose Carl Ambrose (@Carl_Ambrose) reported

    Can someone at @tescomobile please help me!? I’ve tried for 2 weeks to transfer my existing number to another SIM. Web chat, 3 calls and 2 different SIMS and still no joy. I will be switching providers if this is not resolved #noideawhattheyaredoing

  • louiselavin9 louilav (@louiselavin9) reported

    Have a tesco sim which we hot spot from, was told today I had used over 1 tb, It affects other users, is this right? @tescomobile @ThreeIreland #help #Tesco #three

  • IainMacCallum2 Iain MacCallum (@IainMacCallum2) reported

    Anyone know if there are any problems with @tescomobile ? Have not been able to make or receive calls for a couple of days.

  • Elphaba_Rain Gemma (@Elphaba_Rain) reported

    Three days without phone signal and still paying for a full service 🙄 Full service might not even be resumed until 10pm on April 5th!! Seems completely unfair to be paying for a service I simply cannot use for what could be a total of 10days! @tescomobile

  • davegrainger gravedanger (@davegrainger) reported

    @tescomobile deleted my number over a week ago. I’ve called everyday to check progress. They promised to callback on four occasions - Never have. Now told me they can’t get number back until 13th April. I work for myself. My clients use this number. Should I

  • CarlMalkin6 Carl Malkin 💙 (@CarlMalkin6) reported

    @tescomobile There is no point in more DMs. I have communicated with 5 chat people in India, your Twitter team for 5 hours, called on the phone and been into a store. The problem is Mi-Pay Ltd. You need to change to a reputable company.