Tesco Mobile

Tesco Mobile Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ystrad Mynach, Caerphilly County Borough, Wales 03/09/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Ferndale, Newport, Caerphilly and Ebbw Vale.

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City Problem Type Report Time
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomEbbw Vale Phone
United KingdomTreharris Phone
United KingdomBlackwood Phone
United KingdomAberdare Internet

Community Discussion

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Tesco Mobile Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • acb130264 AnneCB (@acb130264) reported

    @tescomobile @crisis_uk @tescomobile why is my signal so bad for months now .... getting 2/3 bars signal if I’m lucky! #Hertsmere 3 people in the house all experiencing the same. Sort it out #fedup

  • richardhardy RicHardy (@richardhardy) reported

    @O2 @SkyHelpTeam @tescomobile a couple streets/roads within our estate have become “black spots” overnight for signal. Hundreds of people left with little/no mobile signal. As soon as you move away from said street/roads signal is fine! Who is responsible & what is being done?

  • dupebalogun dupebalogun (@dupebalogun) reported

    @tescomobile JG spent 7 mins asking me for my name/DOB/Security. I waited 2min in btwn answers. I had to chase as went quiet. I have three lines.... No useful information after 20mins of no success I decided to let him know I'll call up on 4455 or go into a shop. Poor service

  • covps Lee Walker (@covps) reported

    @tescomobile It is not a faulty SIM card. We have had 2 SIM cards and neither have worked. Looking at options to move back to previous provider as Tesco unable to provide a service

  • zoezoezoed Zoe (@zoezoezoed) reported

    @tescomobile would never use these sharks ever absolutely despicable service all over

  • dariadollface Laura 🍷 (@dariadollface) reported

    @tescomobile my phone still hasn't activated the PAC code and is now saying I'm not connected to a network. Your app isn't opening either. HELP!

  • Alan_b1 Alan Blakely (@Alan_b1) reported

    @tescomobile There was an outage but fixed now

  • 6677baggiesandy 🇬🇧Andy🇪🇺 (@6677baggiesandy) reported

    @tescomobile @crisis_uk Tesco is so concerned about this issue that with all its wealth it decides not to just give every homeless person a sim and/or a phone, yeah good one

  • mamboward Pamela Ward (@mamboward) reported from Edinburgh, Scotland

    @tescomobile Well what to say... Husband's phone broken.. Under guarantee.. Void due to some sort of misuse... Excuse me in our mid 70s mega careful do not know how to get into the phone... Offered Tesco vouchers (thank you)... Replacing the mobile would be more appropriate..🤔

  • accountingaxess AccountingAccess (@accountingaxess) reported

    What is Tesco Mobile customer service telephone number? @tescomobile