Tesco Mobile outages and service status in Ystrad Mynach, Wales

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ystrad Mynach, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ystrad Mynach, Wales

The most recent Tesco Mobile outage reports came from the following cities: Ferndale, Pontypool, Hengoed, and Ferndale.

City	Problem Type	Report Time
Ferndale	Total Blackout	18 days ago
Pontypool	Phone	1 month ago
Hengoed	Phone	2 months ago
Newport	Phone	2 months ago
Caerphilly	Phone	3 months ago
Ebbw Vale	Phone	3 months ago

Community Discussion

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Tesco Mobile Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

• 
  Hegsy & The Elements (@HAndTheElements) reported 5 minutes ago from Cardiff, Wales

  @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

• 
  Hot Dog Trainer (@ondineb) reported 7 minutes ago from Ferndale, Wales

  @tescomobile Now they are refusing to log a complaint so that I can reach out to @ofcom

• 
  Hot Dog Trainer (@ondineb) reported 9 minutes ago from Ferndale, Wales

  @tescomobile @Ofcom Now they are logging a complaint....53 minutes in

• 
  Dr Karen Howells (@mind4sportpsych) reported 19 minutes ago from Cardiff, Wales

  @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

• 
  Nigel Smith (@nigelbendybus) reported 31 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

• 
  Rachel Kendall (@RachelKendall16) reported 35 minutes ago from Risca, Wales

  @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

• 
  Saeed Ahmed (@Saeed_Ahmed02) reported 36 minutes ago from Victoria, Wales

  @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

• 
  Thomas Richard (@TRHComposer) reported 41 minutes ago from Cardiff, Wales

  @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim (@Jimdoggy86) reported 7 minutes ago

  @tescomobile Awful signal as usual. Area coverage never been updated. Cant wait to change networks

• 
  Saz The Crumb (@PikaSaz) reported 8 minutes ago

  @tescomobile tried to help a family friend who's in their 70s top up today, was told card payment wasnt working so brought the voucher. Your service kept directing us to download an app. He doesn't have a smart phone, so tell me how are OAPS meant to top up?

• 
  ✨ (@ShannonLana) reported 8 minutes ago

  @tescomobile my signal is down AGAIN and I keep missing important medical calls/texts. I have a telephone appointment tomorrow I’m worried I’m going to miss it. Can you please find out when it’s going to be fixed?

• 
  Grace🐦 (@mydogisafreak) reported 8 minutes ago

  @Jaquix1X @tescomobile Hi Jaqui xxx I got there in the end, thanks. I was quite happy with my old PAYG, because I never use my blimmin phone. Got a 'bundle' now that I have to remember to top up or lose the bundle. Had to pay a charge to top up too. So I'm paying even tho I made no calls last month!

• 
  Katrina (@KatLawrence) reported 9 minutes ago

  @tescomobile That doesn't work when I have no service and can't make/receive calls or send/receive sms. Can no-one provide an update with estimated time frame?

• 
  David 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Ensor42) reported 13 minutes ago

  @tescomobile Hi, please could you help? I have (had) a 4G pay as you go account with £9.99 credit remaining when a week or so back it was suddenly disconnected. I am disabled and unable to visit in-store to get help, and although I use the phone infrequently, I need it for safety

• 
  Dave (@In_Dave_idual) reported 13 minutes ago

  @tescomobile How on God's green earth am I supposed to reset my password to log in to pay my bill when it requires a 2SV via SMS when YOU'VE CUT OFF MY SERVICES. Complete joke of a service anyway.

• 
  1234 (@MissKillikelly) reported 14 minutes ago

  @tescomobile I did a network reset and still no joy. A member of your team told me to raise a formal complaint and this will be responded to within 24-48 hours. AGAIN, this has still not been fulfilled. I am paying for a service I am not receiving. I want this resolving ASAP!

• 
  Hot Dog Trainer (@ondineb) reported 19 minutes ago

  @tescomobile 1hour 5 minutes still being told to call back. I just want to lower the tariff for the remainder of the contract to something I can better afford. It's such a disgusting way to treat vulnerable people.

• 
  Chris Chambers (@ChrisChamb61755) reported 19 minutes ago

  @tescomobile Hello. I'm abroad and my phone doesn't work!