Tesco Mobile

Tesco Mobile Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ystrad Mynach, Caerphilly County Borough, Wales 02/05/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Caerphilly, Ebbw Vale, Treharris, Blackwood and Aberdare.

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City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomEbbw Vale Phone
United KingdomTreharris Phone
United KingdomBlackwood Phone
United KingdomAberdare Internet
United KingdomTreorchy Total Blackout

Community Discussion

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Tesco Mobile Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TurtontheTurtle Andrew Turton (@TurtontheTurtle) reported

    @tescomobile hi, I switched 3 sim contracts over from Sky today but all 3 sims are still showing as 'not registered on network'. I have called your live chat but all they have advised is to call your customer services!!! Not easy when the phones don't work! Any suggestions

  • royaltyraii £B£ (@royaltyraii) reported

    @tescomobile The worst experience I have ever had in my life with your customer services!! how can I pay for a phone & you're telling me I can't get the number over the phone... just sort it out. can't get the staff these days. I'm ******* fuming.. **** Tesco. utfuyrxuyujyrxsu

  • SamBennett1984 Samuel Rogers-Bennett (@SamBennett1984) reported

    @tescomobile are absolutely shocking. Took £166.98 from my account which they shouldn't of.3 times I was told it was going back into my account. Never turned up then get an bill saying I'm now in credit. They haven't got a clue what they're doing. Worst mobile company ever 😡

  • MyWildestDream Jessica Rush 🎃 (@MyWildestDream) reported

    @tescomobile No phone signal all day… can someone please assist?

  • blousie amanda Mintoft (@blousie) reported

    @tescomobile having problems with texts and date no sending or connecting since 05.45 today.

  • toastytoastbuns atoaster (@toastytoastbuns) reported

    @tescomobile The devices are experiencing no signal or poor signal. Texts and calls are limited and there is no 4G service available.

  • iWatchRead Nora (@iWatchRead) reported

    @tescomobile I topped up with 40£,activated my 20£ rocket pack and received a confirmation text that says so.Still,now it says I have no balance nor an activated pack to make any calls.I must top up with another 20£ to RE-activate a pack that should have been active already!That is 60£!Fix it

  • toastytoastbuns atoaster (@toastytoastbuns) reported

    @tescomobile I’ve tried that and nothing improves. The signal continues to dip in and out. Normally have full bars in the area, now getting none or only one.

  • tedwalker1 TE55ULA (@tedwalker1) reported

    @tescomobile - completely dissatisfied with the service I have received both via your pay as you go service and then subsequently your customer care chat and telephone service. Where do I have to go to lodge a customer complaint?

  • brooksyman Brooksyman (@brooksyman) reported

    @tescomobile what's happening with your service? Tring to top my son's phone up won't let me. When will it be back up and running