Tesco Mobile Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Ystrad Mynach, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Tesco Mobile
Tesco Mobile is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (45%)
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Internet (30%)
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Total Blackout (20%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales
The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Ferndale, Newport, Caerphilly and Ebbw Vale.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Phone | |
| Hengoed |
Phone | |
| Newport |
Phone | |
| Caerphilly |
Phone | |
| Ebbw Vale |
Phone | |
| Treharris |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Ystrad Mynach, Wales
Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:
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Hot Dog Trainer
(@ondineb) reported
from
Ferndale, Wales
@tescomobile @Ofcom Now they are logging a complaint....53 minutes in
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Hot Dog Trainer
(@ondineb) reported
from
Ferndale, Wales
@tescomobile Now they are refusing to log a complaint so that I can reach out to @ofcom
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Dr Karen Howells
(@mind4sportpsych) reported
from
Cardiff, Wales
@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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The Moaning Bible 😎
(@themoaningbible) reported
@tescomobile has utterly disgraceful service TWO HOURS to speak to a department on hold...still didn't manage to speak to someone... Had letter about the bill arrive today saying it's overdue... services restricted next week...and are restricted today
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Steve
(@Leicester4life) reported
@tescomobile please place on record I requested today 11/05/2023 that an agent cancel my SIM in line with your peace of mind guarantee but was told I couldnt for 24hrs. Surely this is a breach of your own policy's. #CowBoys
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Ken Holmes
(@Holm06827469Ken) reported
Phone rings only 10 seconds then answer phone? loyal customer for years. Reason good customer service. No Longer the case unfortunatly ! Overseas agents with poor accents. Complicated menu system. Wish I could leave #tescomobile without penalty
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Beverley Hanley
(@HAYMORG) reported
@tescomobile Yes, seems to be limited service everywhere and no service at all from home. I only use my phone for calls and my current handset does not allow for Wi-Fi calling so I’m stuck
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Terry Brock nufc #GTTO
(@TerryBrock2) reported
@tescomobile How am I supposed to charge my phone? This is a very weird policy. If the connection was a standard USB port it wouldn't be a problem. However, it isn't, so it is
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Mitch Hutchinson
(@MitchHutch18) reported
@tescomobile your customer service is shocking. Currently can’t: Receive/make calls Receive/send texts Use data. After 4 store visits, 8+ calls to support and 8+ promises of a call back you have done nothing. 9 weeks & £70 = Waste of money and time Sort it out
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Sheridan Birtwistle #CovidIsAirborne
(@twwooer) reported
@tescomobile Thank you Jade, I have tried three different devices: iMac, iPhone, iPad … chat not working on any with my account
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Katrina Tulip
(@KatrinaTulip) reported
@tescomobile Today is my expected delivery day and it’s still not working
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Lauren
(@Titch_7) reported
Good evening @tescomobile there is a urgent matter that needs dealing with and unfortunately your customer service representatives were incredibly unhelpful
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Susan King
(@susanldking) reported
Warning: do NOT switch to Tesco Mobile for an elderly relative who’s number is registered with their Dr/Hospital as when they mess up they won’t put it right for a month so 86yr old recently blind mother will miss an emergency appointment #tescomobile #clairepickthall