Tesco Mobile

Tesco Mobile Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ystrad Mynach, Caerphilly County Borough, Wales 03/18/2026 01:15

March 18: Problems at Tesco Mobile

Tesco Mobile is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Ferndale, Newport, Caerphilly and Ebbw Vale.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypool Phone
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomEbbw Vale Phone
United KingdomTreharris Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • runwithmartin martin dewied (@runwithmartin) reported

    @tescomobile morning, I have 2 phones, 2 contracts, 2 different mobile number, and 2 separate Tesco contracts. One of the phone contracts I no longer need. How can I terminate that contract? Thanks

  • TheMightyKarl Karl Browne (@TheMightyKarl) reported

    @tescomobile I'm currently on Oslo and have no network, can you assist?

  • Amoffat20 Ainsley (@Amoffat20) reported

    @tescomobile we're getting really bad service in the woolwich area at the moment, what's up with that??

  • CHR1S_SM1TH ℂ𝕙𝕣𝕚𝕤 𝕊𝕞𝕚𝕥𝕙 (@CHR1S_SM1TH) reported

    Numerous times a day, every single day @tescomobile signal drops out. No matter where I am! Always get the standard replies "try 3G over 4G/5G" "Turn on/off Airplane mode" Nothing fixes it until the signal decides it's ready to return itself! It's becoming an absolute joke!

  • zarajohnston_ Zara Johnston (@zarajohnston_) reported

    @tescomobile Hi, I have had signal issues for the last week with either having only 1 bar or no service? I checked the status checker which says my postcode is working well however my service is absolutely terrible.

  • lampini1 JanieLou (@lampini1) reported

    @tescomobile have tried twice now to purchase one of your SIM cards, my payment was declined - now your customer service says it’s my banks fault and @HSBC_UK says it’s Tesco’s fault. Sad that you don’t seem to want my custom!

  • VimILSung Vim IL Sung (@VimILSung) reported

    Maybe @tescomobile might be interested. I know @VodafoneUK has better network coverage in my area & real CS too. This weekend will be dedicated to "Operation Goodbye @giffgaff"

  • djmacrae Donald MacRae (@djmacrae) reported

    @tescomobile Continued... I do not wish to give you any further details (DOB etc) about myself, as it is not necessary. I do not have an account with tescomobile, so none of my details are on your database (other than my email address) so my detail will not help you in any way.

  • zarajohnston_ Zara Johnston (@zarajohnston_) reported

    @tescomobile It’s the exact same. I got full 5G signal in a town 15 minutes from me but everywhere else is 1 bar of 3G or E. it’s ridiculous I’m fed up paying a phone bill for something I’m not receiving decent signal on!

  • ClayCroome Adam Clay-Croome (@ClayCroome) reported

    @tescomobile Happy to DM, but a manager just told me I must go into the store to get my complaint resolved, which is not what your policy says at all. We can DM, by all means, as long as you're going to get your policy right, otherwise I'll save my time and complain directly to the omdsman.