Tesco Mobile

Tesco Mobile Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ystrad Mynach, Caerphilly County Borough, Wales 11/29/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Treorchy.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreorchy Total Blackout
United KingdomCardiff Phone
United KingdomPontyclun Phone
United KingdomTredegar Phone
United KingdomCardiff Phone
United KingdomTredegar Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ClayCroome Adam Clay-Croome (@ClayCroome) reported

    @tescomobile Happy to DM, but a manager just told me I must go into the store to get my complaint resolved, which is not what your policy says at all. We can DM, by all means, as long as you're going to get your policy right, otherwise I'll save my time and complain directly to the ombudsman.

  • ClayCroome Adam Clay-Croome (@ClayCroome) reported

    Very disappointed with the @tescomobile customer service (foreign call centre) who refuse to log my complaint over the phone, thereby breaching their own complaints policy.

  • gonzo2005 jason huntley (@gonzo2005) reported from Reading, England

    @tescomobile just wondering how you get away with charging customers for a months service but only giving them 1,2 or 3 weeks before charging for second month

  • lewisgault891 Lewis Gault (@lewisgault891) reported

    @tescomobile so i recently moved house no signal whatso ever and im expected to pay a bill why? checked the coverage checker and it said I should get excellent signal but went on the O2 coverage checker to say there is a fault why don't tesco update on their end

  • twigs83 Catherine B (@twigs83) reported

    @tescomobile @Tesco my son has been given a phone that was registered with you. However on ur site its coming up with sim network unlock pin. Yet according to ur records its unlocked. What do I do?

  • ralphaverbuch ralphaverbuch (@ralphaverbuch) reported

    Q. @tescomobile as a contract customer on unlimited calls and texts & 30GB data pm, when I travel to Madeira, Portugal in November, will I be charged roaming fees?? #roaming #mobilecosts #UK

  • zarajohnston_ Zara Johnston (@zarajohnston_) reported

    @tescomobile Hi, I have had signal issues for the last week with either having only 1 bar or no service? I checked the status checker which says my postcode is working well however my service is absolutely terrible.

  • kirkycoop kirkycoop (@kirkycoop) reported

    @emmaparis19901 @tescomobile I'm having the same issue today, £43 down in upgrade fees and still no new phone, agents hanging up on me constantly or ending the webchat. Then I spend half hour raising a complaint via webchat to be told to log via email. Never known customer service like it!

  • chrisjoyce87 Chris Joyce (@chrisjoyce87) reported

    @tescomobile is the mast still down in NN3 area ? My signal at home is still poor.

  • ClayCroome Adam Clay-Croome (@ClayCroome) reported

    @tescomobile Happy to DM, but a manager just told me I must go into the store to get my complaint resolved, which is not what your policy says at all. We can DM, by all means, as long as you're going to get your policy right, otherwise I'll save my time and complain directly to the omdsman.