Tesco Mobile outages and service status in Ystrad Mynach, Wales

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ystrad Mynach, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ystrad Mynach, Wales

The most recent Tesco Mobile outage reports came from the following cities: Ferndale.

City	Problem Type	Report Time
Ferndale	Total Blackout	1 month ago
Pontypool	Phone	2 months ago
Hengoed	Phone	2 months ago
Newport	Phone	3 months ago
Caerphilly	Phone	3 months ago
Ebbw Vale	Phone	4 months ago

Community Discussion

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Tesco Mobile Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

• 
  Hot Dog Trainer (@ondineb) reported 18 minutes ago from Ferndale, Wales

  @tescomobile @Ofcom Now they are logging a complaint....53 minutes in

• 
  Thomas Richard (@TRHComposer) reported 18 minutes ago from Cardiff, Wales

  @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

• 
  Dr Karen Howells (@mind4sportpsych) reported 22 minutes ago from Cardiff, Wales

  @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

• 
  Rachel Kendall (@RachelKendall16) reported 28 minutes ago from Risca, Wales

  @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

• 
  Hot Dog Trainer (@ondineb) reported 36 minutes ago from Ferndale, Wales

  @tescomobile Now they are refusing to log a complaint so that I can reach out to @ofcom

• 
  Saeed Ahmed (@Saeed_Ahmed02) reported 38 minutes ago from Victoria, Wales

  @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

• 
  Nigel Smith (@nigelbendybus) reported 49 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

• 
  Hegsy & The Elements (@HAndTheElements) reported 52 minutes ago from Cardiff, Wales

  @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Glen (@james__glen) reported 8 minutes ago

  @tescomobile Hi there, I just had the experience of THE worst "customer service" call I think I've ever had. How do I feed that back please?

• 
  It’s me! (@bubs_2014) reported 10 minutes ago

  @tescomobile hi I’ve had no signal or data since this morning. Your customer service agent said it was because a mast in my area was down. I am now in a completely different county and still nothing. I am a carer to my mother and need my phone. I can only get wifi. Yesterday I

• 
  Mike Hadley (@Baggypilot) reported 11 minutes ago

  @tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere

• 
  💙❌𝐒𝐂𝐔𝐋𝐋𝐘 ❌💙 (@ScullyScully73) reported 12 minutes ago

  @tescomobile Absolutely SHITE when dealing with Vulnerable Pensioners struggling to deal with them.. Ignorant. dismissive, RUDE

• 
  Amy (@StefScope) reported 15 minutes ago

  @tescomobile Why was I told a refund would be processed yet now I’ve received an email stating it won’t. You can not take payment for a service, cut off that service and keep the money for it. Absolutely furious at the lack of customer service and ineptness of your ‘care’ team.

• 
  clam (@clam70435692) reported 16 minutes ago

  @tescomobile @1pennysweet My dad’s having the same trouble apparently the phone mast is down and it’s only affecting him as he has an old SIM card but they are refusing to send him a new one

• 
  dean hannington (@dhannington) reported 17 minutes ago

  @tescomobile I’ve been waiting since last Wednesday for Tesco to activate my sim I’ve been fobbed off twice in store and three times I’ve called customer service and received no answers. I hope I’m going to be refunded and compensated as this is a terrible service you’re providin

• 
  David 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Ensor42) reported 21 minutes ago

  @tescomobile Hi, please could you help? I have (had) a 4G pay as you go account with £9.99 credit remaining when a week or so back it was suddenly disconnected. I am disabled and unable to visit in-store to get help, and although I use the phone infrequently, I need it for safety

• 
  jess rach x (@Rachel914481091) reported 27 minutes ago

  Please help me @NatWest_Help I cannot access my bank account as @tescomobile have disconnected my number without warning. Can I urgently speak to somebody please?

• 
  john5691 (@JohnMac22756388) reported 28 minutes ago

  @tescomobile Hey you do o ow the UK is nearly 80% white don't you? But you'd never think it watching your last TV adverts. It looked 80% BLACK & 20% White, never use you now