Tesco Mobile

Tesco Mobile Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ystrad Mynach, Caerphilly County Borough, Wales 11/27/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Treorchy.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreorchy Total Blackout
United KingdomCardiff Phone
United KingdomPontyclun Phone
United KingdomTredegar Phone
United KingdomCardiff Phone
United KingdomTredegar Phone

Community Discussion

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Tesco Mobile Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AimezPiano MyOpinionMum (@AimezPiano) reported

    @Mickii_x @tescomobile I've had practically zero signal since 27 September 2022...its ridiculous.

  • JamesHaycraft1 James Haycraft (@JamesHaycraft1) reported

    @tescomobile Bit weird everyone else's I'm seeing including right next to me is fine. Maybe I'm on the wrong network

  • GungHo66 Janettie H (@GungHo66) reported

    @tescomobile I'm in Austria and since yesterday I haven't been able to make calls to either UK or Austrian numbers. Customer care didnt know why. My contract includes Home from Home. Please help! Working with kids on ski slopes, I need calls!!

  • garyw33 Gary Wallace (@garyw33) reported

    @tescomobile my nephew is having serious issues with his phone connection for over 7 months now. He's getting no where with customer services. They keep ending the call when he asks to speak to a manager regarding this. Is this the way you treat all customers??

  • Ellie04744445 Ellie (@Ellie04744445) reported

    @tescomobile Nope, you cut me off so couldn’t text, access my account or anything. Got fed up of empty promises from customer service, tried to work with you guys for well over a month to get it resolved. I was a customer for 10y, I won’t be back @Tesco

  • Doglef_ Doglef (@Doglef_) reported

    I’ve never dealt with a more incompetent and useless customer service than the @tescomobile service. I’ve had half a dozen issues in the last 3 weeks and none have been resolved. Had to get 2 new SIM cards and even changed my number to resolve network issues #useless #tescomobile

  • CharlotteTC14 Charlotte (@CharlotteTC14) reported

    @clairefweir @tescomobile @Tesco Good afternoon, I am hoping you can help. My mum has been in contact with Tesco mobile, trying to resolve an issue since November 2022. She has been told to ‘shut up’ repeatedly on the phone by a Tesco mobile employee. Please can you contact me.

  • lauren_mcilveen Lauren (@lauren_mcilveen) reported

    Been a @tescomobile customer for 5 days and it’s been an utter shambles!

  • _HinduTimes ryan (@_HinduTimes) reported

    Dear @tescomobile your customer service and complaints process is absolutely abysmal. You have left a mark on my credit file over £26. This is affecting my ability to get a mortgage. It is completely out of order.

  • peden97 stephen peden (@peden97) reported

    @tescomobile I’m having terrible issues at the moment with your network which have been ongoing for almost 7 months now, I’ve been calling up and had the phone cut off on me multiple times😡 however you are still happy to charge me £50 per month