Tesco Mobile Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Ystrad Mynach, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Tesco Mobile
Tesco Mobile is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (46%)
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Internet (30%)
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Total Blackout (19%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales
The most recent Tesco Mobile outage reports came from the following cities: Hengoed, Ferndale, Newport, Caerphilly and Ebbw Vale.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Phone | |
| Newport |
Phone | |
| Caerphilly |
Phone | |
| Ebbw Vale |
Phone | |
| Treharris |
Phone | |
| Blackwood |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Ystrad Mynach, Wales
Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Dr Karen Howells
(@mind4sportpsych) reported
from
Cardiff, Wales
@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa English
(@LisaEnglish71) reported
@tescomobile Two weeks later, still no usuable phone and continually fobbed off by the customer service team as to when the issue is likely to be resolved.
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gary tordoff
(@chinleyman) reported
@tescomobile Her data isn’t working at all, she is in Italy. We need help getting it up and running.
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Jill Baron
(@JillBaron) reported
@tescomobile For the past few weeks my Tesco mobile signal’s been shocking at home. Was great previously. Other people locally have said there’s been maintenance going on, but should be ok by now… nope… just over 1 mile SE of Tesco Extra, Hattersley.
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DV001
(@DV0012) reported
@tescomobile New customer, been trying to take out a new contract for the last 4 weeks. Seems to be an issue whereby at the end of the order, it says 'customer details cannot be verified' or 'unknown error'. Tried instore and also via the sales team on the phone. Please assist
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Barry Sully-Metters
(@BazzaMetz) reported
@tescomobile hello, I have just got a new phone and transferred my number. For some strange reason when my husband calls me it goes straight to voicemail? Help.
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Jim Connolly
(@JimConnolly) reported
@tescomobile Instant? Hours isn't instant. Yes, I still have the same problem. However, I don't have the time to waste with you, your telephone support or your live chat support... none of which actually provided support.
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Jason OBrien
(@GreenSpursKK) reported
@tescomobile problems with phone abroad.. Some of our phones work others don't!! #Help
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Marketing Jam
(@NetMarketingJam) reported
@JimConnolly @tescomobile @O2 Have the sorted the problem out yet James?
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Daniel Tidswell
(@TidswellDaniel) reported
@tescomobile have just hung up on my elderly parents. Dreadful customer service!! No help whatsoever. They have being paying for a contract that they have no sim for. 7 weeks and still waiting!!
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Luke Franklin🌹
(@laf713) reported
@tescomobile what is wrong with the 02 network around Guildford Train Station? I have full 4g signal and plenty of data yet the speed of the service is worst than EDGE. #embarrassing