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Tesco Mobile

Tesco Mobile Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ystrad Mynach, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Ystrad Mynach, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Ferndale, and Newport.

CityProblem TypeReport Time
Pontypool Phone 18 days ago
Hengoed Phone 25 days ago
Newport Phone 1 month ago
Caerphilly Phone 2 months ago
Ebbw Vale Phone 2 months ago
Treharris Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

  • HAndTheElements
    Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • nigelbendybus
    Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RussBro87634947
    Russ Brown (@RussBro87634947) reported

    @pharon09055299 @tescomobile Hi yeah iv had diffrent stories every time I ring up from problems between nationwide and Tesco to adding new card ect completely sick off them

  • PaulC256
    Paul (@PaulC256) reported

    @tescomobile should be ashamed of how bad their customer service is. No call back from a manager within 24 hours and still no refund after well over a week now!! Avoid #tescomobile if you’re looking for a new phone deal.

  • AnahitaShaikh
    Anahita Shaikh (@AnahitaShaikh) reported

    @tescomobile That's great! However, I currently have absolutely NO network in India. What should be the next steps to resolve this issue?

  • FionaSt67145307
    Fiona Stuart (@FionaSt67145307) reported

    @laurenngoodall @tescomobile No progress at all it's now two weeks. Had another promise of a call back today which of course didn't come. Wish they'd just be honest and tell us what's going on. In store they are trying to be helpful but it's an issue for the tech team to sort out.

  • Roles86D
    SimonD (@Roles86D) reported

    @tescomobile I have been a customer with Tesco Mob since July . I can tell you not a chance would I re new or recommend. Shocking customer service . Happily take the DD each month and when help is needed , they are clueless.

  • salliejane9
    Sallie-Jane Edwards (@salliejane9) reported

    @tescomobile As advised multiple times by your staff I'll get a call within 24 hours, no wait 48 hours, no hang on 5 working days, this time is now over, when was I last late paying? Never! I'm taking this to ombudsman tomorrow, waiting longer is simply not feasible, you aren't going to phone

  • Albionassassion
    Alabama Arnold (@Albionassassion) reported

    @tescomobile is the network down? I can't call or receive calls

  • NewsBermondsey
    Bermondsey News (@NewsBermondsey) reported

    I need Aldi to launch a mobile phone network so @tescomobile can lower their charges.

  • mandeepbhogal12
    Grateful living (@mandeepbhogal12) reported

    Goodbye @tescomobile , worst mobile provider ever, so glad that's done!!!

  • SarkarShouvik02
    Shouvik Sarkar (@SarkarShouvik02) reported

    @tescomobile prepaid number was not recharged for sometime as I was out of the country, now even after recharge, unable to make calls or receive texts. Please help, extremely urgent as not receiving OTPs. Unable to call 1749 either!