Tesco Mobile

Tesco Mobile Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ystrad Mynach, Caerphilly County Borough, Wales 12/09/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (27%)

    Total Blackout (27%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Treorchy.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreorchy Total Blackout
United KingdomCardiff Phone
United KingdomPontyclun Phone
United KingdomTredegar Phone
United KingdomCardiff Phone
United KingdomTredegar Phone

Community Discussion

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Tesco Mobile Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • UsernameKIR Keep it real (@UsernameKIR) reported

    @tescomobile LU4 are Luton. That so slow and no worth to having a data pack.

  • AmiBrundle Cosplays Empress (Ami) (@AmiBrundle) reported

    @tescomobile Definitely did. Over a decade of being with Tesco mobile and we are offered basically £10 for being lied to, pushed around to phone DPD because in your own agent said they wouldn’t help us. Truly phenomenal customer service

  • DarrenSummers17 Darren Summers (@DarrenSummers17) reported

    @tescomobile I will send a PM, but what happens to the new SIM if/when I receive it? The customer services operatives I spoke to said it's not possible to use my old SIM once the new one is sent in the post? It means I still have an usuasable new phone.

  • Phil_Sampson46 Philip Sampson (@Phil_Sampson46) reported

    @tescomobile just rang up customer service the phone line has really bad interference not good for anyone especially if there on to you for quite a while

  • timparrett Timothy Parrett (@timparrett) reported

    @tescomobile absolutely useless customer service. As a loyal customer with 4 devices and when advised to do something by their own staff they try and charge me nearly a grand! I need a manager to contact me ASAP!

  • tracyism Tracyism (@tracyism) reported

    @tescomobile as a Tesco colleague I'm really applauded at the service I have received so far. I placed an order and then an online agent cancelled it the same day. I've since spoke to several different operators and online chat colleagues and I'm still on the wiser!

  • GBlue1999 BlueMonkey (@GBlue1999) reported

    @tracyism @tescomobile Cancel your order. @tescomobile mobile are awful.

  • PayNikki nikki pay (@PayNikki) reported

    @tescomobile Ive spoken to every team, sales, upgrades, billing, customer care (only they dont care) even people in store! And my bank!

  • domsteel Dom Steel 🇪🇺 (@domsteel) reported

    @superbry121 @tescomobile @virginmedia You know Tesco mobile users O2 network as its carrier. O2 and Virginmedia merged last year. Tesco mobile isn't an MNO

  • Sarahsimmons4 Sarah Simmons 💙 (@Sarahsimmons4) reported

    @tescomobile hello, a lovely friend of mine tried to order a mobile from you but was told it was out of stock. They ordered elsewhere, it randomly turned up and they're getting nowhere with Customer Service to return it. Please can you advise who can sort this out?