Tesco Mobile

Tesco Mobile Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ystrad Mynach, Caerphilly County Borough, Wales 11/26/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Treorchy.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreorchy Total Blackout
United KingdomCardiff Phone
United KingdomPontyclun Phone
United KingdomTredegar Phone
United KingdomCardiff Phone
United KingdomTredegar Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kellylauder4 kelly (@kellylauder4) reported

    @tescomobile Looks like there is a problem with the mast

  • ab69er Alan Bell (@ab69er) reported

    @tescomobile you internet coverage is garbage sat on the A14 in a traffic jam and can’t even connect to the internet to find another route

  • StuartWarner55 Stuart Warner (@StuartWarner55) reported

    @tescomobile are there general issues with the network atm, I haven't had any signal for 3 days yet the postcode tracker says everything is fine. Notice a lot of people seem to be having similar issues?

  • femmajoster Jemma (@femmajoster) reported

    @tescomobile Well that is ridiculous considering it was a full week with no service but ok guess I’ll be switching providers

  • Gedk Ged Killen (@Gedk) reported

    @tescomobile Hi Callum, I understand the reason I can contact the Ombudsman, but I’d really just prefer a phone that works. There is no timescale available as to when this will be fixed, so it’s not clear at all that anyone is working hard to resolve it, that’s the issue.

  • hollyworland Holly Healey 💙 (@hollyworland) reported

    @tescomobile absolute disgrace of company and customer service from online chat team! Lost my number which I’ve had over 20 years! All because they couldn’t port it properly with a pac code provided by o2. Cheek to ask for phone back after I’ve had nothing but nightmare 2 weeks!!

  • D1Bluebird Welsh1 (@D1Bluebird) reported

    @tescomobile Hi Tesco Mobile, could you let people know when you are going to fix the issue with transferring Tesco Mobile Clubcard points to my Clubcard account please? The issue has been ongoing for over a week now

  • katesabookworm katesabookworm (@katesabookworm) reported

    @tescomobile I can appreciate it isn't your fault Royal Mail are behind, but I really don't think my phone should have been disconnected until you had confirmation the new sim had arrived. Its disappointing I've been left with no service. Thanks for getting back to me though.

  • _BalooTheBear Gary (@_BalooTheBear) reported

    @tescomobile any reason why your customer support doesn’t support customers? My dads a customer and has had problems receiving phone calls for months. He’s been told a mast nearby doesn’t work, he’s been sent 3 sims and got made to buy a new phone. Can you not supply a service?

  • StuartWarner55 Stuart Warner (@StuartWarner55) reported

    @tescomobile Not sure, just looking at some other responses from people. I've travelled 20 miles and still same issue