Tesco Mobile

Tesco Mobile Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ystrad Mynach, Caerphilly County Borough, Wales 12/06/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Treorchy.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreorchy Total Blackout
United KingdomCardiff Phone
United KingdomPontyclun Phone
United KingdomTredegar Phone
United KingdomCardiff Phone
United KingdomTredegar Phone

Community Discussion

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Tesco Mobile Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DaniClark91 Clark ♡ (@DaniClark91) reported

    @tescomobile 45 minutes on hold, to get threw to someone, to transfer me to someone else but bloody hang up on me!! Now bloody back in a que!! **** customer service!! So glad to be leaving!! #shitcustomerservice 🤬🤬

  • MrsQ57439850 MrsQ (@MrsQ57439850) reported

    @tescomobile What a joke! I have had rude customer care advisors. 2 hung up on me mid phonecall. I've cancelled an auto top up service twice online and once via the call centre and yet you still take money from my account. And then offer it back to me via a Tesco gift card! 0 star rating!!

  • Bonzo1805 Chris Hampson 💙 (@Bonzo1805) reported

    @tescomobile Hi Guy’s, I am in the middle of transferring my mobile account to Tesco mobile but have not received a date for the switch to happen. I have received texts but nothing about the actual switch date. Can anyone help. Many thanks.

  • jonfell Jonathan Fell (@jonfell) reported

    @tescomobile I’m a bit frustrated. We have a business contract for 4 sims. I was looking to upgrade 2 of these to sim+iPhone 13 pro. I pre-registered for info and have tried for the last two days to order them. I’ve used the website, phoned and text chat with no success. Help!

  • gerimac74 Gerimac74 (@gerimac74) reported

    @tescomobile I phoned customer services as i got nowhere in store even though I got the phone as a replacement handset via my insurance it didn't come with instructions etc

  • ianstobbart1 ian stobbart (@ianstobbart1) reported

    @tescomobile good evening Why can I not send MM pictures and I have no issues with text messages

  • Gareth_Roberts_ Gareth Roberts (@Gareth_Roberts_) reported

    To be honest I would have thought both @Tesco & @tescomobile might have been interested to hear that a customer tested their telephone systems and found that when you call a store to speak to the mobile department, it doesn’t even ring. Evidently not. I assume they don’t care.

  • LaMinx541 Tracey Hammond (@LaMinx541) reported

    @tescomobile Hi what’s the number to call please to speak to someone about upgrading my phone? Am an existing customer. Thanks 🙏

  • wayne386 Wayne R[]berts 👌 (@wayne386) reported

    @tiff_tv @tescomobile Is this a TM issue? As eldest uses all her data while having access to home & college WiFi.

  • Mark29071823 Mark (@Mark29071823) reported

    @zzpstagrt1197 @tescomobile someone upset u 🤡 doesn’t matter what u say or I say about the network coverage just look at the ranking of the mobile network providers 2021 both Tesco and o2 right at the bottom & both Tesco and o2 at the top for most complaints received Q1, Q2 and Q3 the figures dont lie lol