Tesco Mobile

Tesco Mobile Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ystrad Mynach, Caerphilly County Borough, Wales 03/12/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Hengoed, Ferndale, Newport, Caerphilly and Ebbw Vale.

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City Problem Type Report Time
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomEbbw Vale Phone
United KingdomTreharris Phone
United KingdomBlackwood Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mikegrichards Mike Richards (@mikegrichards) reported

    @tescomobile Hi just joined you after leaving 3. You have retained my number but when you send one time code to sign in it goes to original number for new SIM not my number you have ported over.

  • mikegrichards Mike Richards (@mikegrichards) reported

    @tescomobile Hi. Old providers SIM card does show no service so followed instructions given. Will try again later. Thanks.

  • Topdawggsports topdawgsports (@Topdawggsports) reported

    @tescomobile Voucher I got a text saying my rocket pack went on but when I go on the app it's not updated and not working

  • susanmscurr susan m scurr (@susanmscurr) reported

    @tescomobile Not feeling the power Tesco mobile! 4 g so slow full signal and 4 g . Not getting all my texts or being able to send messages Popped in to local store who said I’m not the only one who reported this issue, checked the net work which says no issues .

  • Phoenixx89x Robbie (@Phoenixx89x) reported

    Been a loyal @tescomobile customer for many years now and I’m being told that the options for my faulty phone are wait and see if a new one is in stock or cancel my contract? They also don’t phone customers back from the exchange department because A NEW CUSTOMER takes 1/3

  • ConnorPerl Connor Perl (@ConnorPerl) reported

    @tescomobile Terrible customer service this morning, I Almost felt they were taking. the mick out of me

  • Sharond_01 Sharon Donnelly (@Sharond_01) reported

    @tescomobile Surely the fact that we’d transferred away from the network means payments stop. I’ve not had to sort that out with other networks before.

  • Topdawggsports topdawgsports (@Topdawggsports) reported

    @tescomobile I take it your down I topped up this morning still hasn't gone on and won't allow me to text or anything

  • Sharond_01 Sharon Donnelly (@Sharond_01) reported

    @tescomobile I have just seen I’ve had £10 taken from my account for a mobile too up. I transferred that number from Tesco in the summer. Please can you help? Online chat not working on website.

  • HMadison8 Harry Madison (@HMadison8) reported

    @tescomobile I bought a phone from Tesco mobile. I was assured it was unlocked even after asking the assistant twice. But no, instead the birthday present was ruined. Is this what constitutes customer service nowadays? Lying to the customer to make a sale?