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Tesco Mobile

Tesco Mobile Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ystrad Mynach, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 39% Phone (39%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Ystrad Mynach, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Ferndale, Newport, and Caerphilly.

CityProblem TypeReport Time
Pontypool Phone 16 days ago
Hengoed Phone 23 days ago
Newport Phone 1 month ago
Caerphilly Phone 2 months ago
Ebbw Vale Phone 2 months ago
Treharris Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

  • ondineb
    Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @tescomobile @Ofcom Now they are logging a complaint....53 minutes in

  • nigelbendybus
    Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • mind4sportpsych
    Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • HAndTheElements
    Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • ondineb
    Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @tescomobile Now they are refusing to log a complaint so that I can reach out to @ofcom

  • TRHComposer
    Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • Saeed_Ahmed02
    Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TikkaMachala
    TikkaMachala (@TikkaMachala) reported

    @tescomobile getting quite angry now. My 94 year old grandad has just had a letter sent to him saying his ‘account had been restricted’ and will be closed due to an unpaid bill. I spoke to a customer service advisor Saturday 3rd September to query why he had received a letter of

  • JohnShiel7
    John Shiel (@JohnShiel7) reported

    @tescomobile had terrible service from Tesco Mobile. Trying to sort my Dads phone who is dying in hospital. doesn’t not know his security question and asked me to sort. No one will help without the security answer or escalate the problem. Now can’t speak to his family.

  • Teresail60
    teresa (@Teresail60) reported

    @Carolyn99565092 @tescomobile Haven't had a service since Friday afternoon

  • AallaaSsaaamm
    آفتابگردون (@AallaaSsaaamm) reported

    @O2 @tescomobile you must heard about Iran situation these days, the Internet cut off by the regim and we haven't heard from our family for 4 days now. We British Iranian are worrying sick for our loved ones and can not contact them. We need your support during these tough days.

  • isemann
    Rodney Isemann (@isemann) reported

    @tescomobile I'm already waiting for that but they haven't called. Been a customer for many years... not exactly feeling the love. If I have to wait 48hours 4 u to call I may as well wait the 5 days! Hell, it's already been 4. Again; WHAT am I waiting to hear after 5 days? @clairefweir

  • Carolyn99565092
    Carolyn Robinson (@Carolyn99565092) reported

    @tescomobile what’s happened I haven’t got mobile service

  • HealyOrla
    Orla healy (@HealyOrla) reported from Mayo County, Connaught

    @tescomobile is there a problem with your service in Mayo. My mother hasn’t been able to make or receive calls since yesterday?? Trying to reset a password through the app but the reset email is not coming through.

  • thepugsmummy
    Bunty (@thepugsmummy) reported

    @DickonFarmar @EE I’ve been on @tescomobile for years. They have good deals at the minute. The customer service is good too. I’ve got 30GB unlimited text and calls £11.00

  • WhatifSu
    WhatifSuSaved (@WhatifSu) reported

    @tescomobile No. I joined @tescomobile some time ago and recommended you to many because of the ability to reduce your bill by using clubcard vouchers at twice the value. You have now withdrawn that facility and when I spoke to someone at Tesco Mobile about this they were unhelpful and rude

  • Gedk
    Ged Killen (@Gedk) reported

    @tescomobile I have a serious issue with a new contract. Now on the 4th day of no service and experiencing the worst customer service I’ve ever encountered from your contact centre. Please advise how to escalate.