Tesco Mobile

Tesco Mobile Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ystrad Mynach, Caerphilly County Borough, Wales 03/28/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (25%)

    Total Blackout (25%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Ferndale, Newport, Caerphilly and Ebbw Vale.

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City Problem Type Report Time
United KingdomPontypool Phone
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomEbbw Vale Phone
United KingdomTreharris Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

  • ondineb Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @tescomobile Now they are refusing to log a complaint so that I can reach out to @ofcom

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • ondineb Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @tescomobile @Ofcom Now they are logging a complaint....53 minutes in

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyHiggs1 Porrohman (@AndyHiggs1) reported

    @tescomobile I took it into a Tesco near me, at the weekend, and the girl reset the network settings. I lost all my Bluetooth pairings and had to put all my WiFi passwords back in. 2 days later, no network connection. I have 2 sims in, an O2 and Tesco and it does it to both.

  • memike72 Keaton (@memike72) reported

    @O2 @tescomobile I honestly don’t think I’ve ever had worse internet connectivity than this. Painfully slow, currently sitting in BT126 I’m outside in a car. Surprised if this tweet sends.

  • AndyHiggs1 Porrohman (@AndyHiggs1) reported

    @tescomobile any idea why my A53 5g, I got off you in Sept/Oct has to be restarted before I can get any signal, nearly everytime I come off wi-fi ?

  • GCsurv GC (@GCsurv) reported

    @tescomobile Been like this for months. You postcode checker is pointless. Minimal signal in the town centre. Patchy elsewhere. It’s got worse through east Lancashire in general. It didn’t used to be as bad.

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @tescomobile Hey Harry - get your Customer Relations people to phone me. For info your Customer Relations people don't take incoming calls.

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @tescomobile Not good enough @clairefweir. Customer relations now not even able to pick up a phone.

  • StanAHill Stan Hill (@StanAHill) reported

    @tescomobile back to normal no service money for old rope why do we have to pay for no service Tesco has made a fortune out of me

  • colin_rumbles Colin Rumbles (@colin_rumbles) reported

    @tescomobile Hi thx for the reply, could you explain why my mum was told that It wouldn’t work in a 4g area by Tesco westhill Aberdeen. And also why it has taken over a month to transfer over a bereaved contract. Service has been nothing short of a disgrace

  • ThomasHCarson1 Thomas H Carson (@ThomasHCarson1) reported

    @tescomobile outgoing calls not working. Started yesterday. Partner's phone, also Tesco, working. Need to call surgery. Will borrow but two consecutive days is most unusual.

  • StanAHill Stan Hill (@StanAHill) reported

    @tescomobile why has nobody been in contact we me regarding my complaint This Tesco mobile at its best Our village has no signal from Tesco/o2 this has been all day then I get a massage from my Tesco mobile app with a phone number what a load of rubbish