Tesco Mobile

Tesco Mobile Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ystrad Mynach, Caerphilly County Borough, Wales 03/26/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (24%)

    Total Blackout (24%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Ferndale, Newport, Caerphilly and Ebbw Vale.

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City Problem Type Report Time
United KingdomPontypool Phone
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomEbbw Vale Phone
United KingdomTreharris Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • ondineb Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @tescomobile @Ofcom Now they are logging a complaint....53 minutes in

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • ondineb Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @tescomobile Now they are refusing to log a complaint so that I can reach out to @ofcom

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveAshton4 Dave Ashton (@DaveAshton4) reported

    @tescomobile Looks like there was local service issues with a few networks. All seems resolved now. Thanks

  • GrimeyDubya Graeme (@GrimeyDubya) reported

    @tescomobile when a customer tells you 7 days ago that something is not working , why do you not believe them? I’m not doing this just for fun , I really need to change my safety buffer ….

  • RogerSmith0909 Roger Smith (@RogerSmith0909) reported

    @tescomobile It wasn't the signal it was due to the fact that an update needed installing. Please pass this onto your customers that are quoting similar problem with not being able to receive incoming calls, it works fine for me now. @o2

  • DanielLaw99 Daniel (@DanielLaw99) reported

    @tescomobile Hello, the mast near me at work is showing as not working on the O2 website and has been like this since last week. Can you look into this as it’s not ideal and the service alert service from O2 isn’t working.

  • andygray1401 Andrew Gray (@andygray1401) reported

    4months of NO SIGNAL in my area. Cheers @tescomobile for charging me full line rental again. Surely this mast that 'your engineers' are working on will be fixed soon #robbery #fullofexcuses

  • murdnud64 Garfunkle (@murdnud64) reported

    @tescomobile I signed up to a new contract and now message that my new data allowance is used up already. Also, tried to contact through my account and still waiting on code being texted. I’m in the USA and need my new data. HELP

  • CheesyPeasAgain Ed English (@CheesyPeasAgain) reported

    Still waiting 9 days down and no contact from @tescomobile

  • Jim_Hulbert Jim Hulbert (@Jim_Hulbert) reported

    @tescomobile I've DMd you the details. The latest is your customer service team rang my mum, cut her off mid call and then left a message telling her to call the generic 4455 number again! Going round in circles. Do your bereavement team receive no training at all?

  • AnnMcC68 Ann McCormack (@AnnMcC68) reported

    @tescomobile I live in the wa11 postcode area and the reception I get is virtually non existent, outside or in my home, I wish I could cancel my contract and go to another netw

  • smudgykins mandi southern (@smudgykins) reported

    @tescomobile after being a customer for mobiles over a number of years we have tried to upgrade 2 phones but as the direct debit has never been set up by yourselves and we pay online we have been turned down due to we have to prove 3 direct debit payments to upgrade