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Tesco Mobile

Tesco Mobile Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ystrad Mynach, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 39% Phone (39%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Ystrad Mynach, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Ferndale, and Newport.

CityProblem TypeReport Time
Pontypool Phone 17 days ago
Hengoed Phone 24 days ago
Newport Phone 1 month ago
Caerphilly Phone 2 months ago
Ebbw Vale Phone 2 months ago
Treharris Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

  • Saeed_Ahmed02
    Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • mind4sportpsych
    Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • HAndTheElements
    Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • TRHComposer
    Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • nigelbendybus
    Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • michaellauder2
    michael lauder (@michaellauder2) reported

    @tescomobile ur coverage map says u have good coverage in Whickham Gateshead, up to 4g. I'm up there regularly and struggle. Tonight I couldn't even stream at 360p resolution.

  • TwithaP
    MrsTwithaP (@TwithaP) reported

    @O2 and @tescomobile What is happening with the phone signal in Cheshire??? It's dropping out all the time!! It's ridiculous!!

  • griffsr
    Scott GriffithsClare (@griffsr) reported

    @tescomobile very disappointed that had no signal or data at Fairford for the last week. I was told that O2 refused to put extra support in the area due to the air tattoo which is what normally happens. EE provided this for their customers so not sure why were we left our?

  • stephenfarrow
    Stephen Farrow 🇪🇺 (@stephenfarrow) reported

    That repulsive @tescomobile ad where they suggest using your mobile to google the Spanish for "full English" this summer - before they end free roaming across the EU, which is the part they don't mention - makes me very pleased I'm no longer a Tesco Mobile customer.

  • pdbrewer
    Paul Brewer (@pdbrewer) reported

    @tescomobile you have some very serious problems with the user journey for ordering a mobile - you must be losing a lot of customers. Can provide details.

  • pjmcintyre
    Peckin' Pete (@pjmcintyre) reported

    @tescomobile @WhichUK It's become farcical & time consuming, to perform a simple change by altering my safety buffer. I followed procedure, to the nth degree, giving prior notice to the next bill date, and yet 'still!' it remains in its unwanted state. I have exhausted myself. Terrible! Peter

  • Richperks
    𝗥𝗶𝗰𝗵 𝗣𝗲𝗿𝗸𝘀 (@Richperks) reported

    @tescomobile worst customer service ever. After almost 3 months of no assistance, I need help - I want this problem resolved, today! @tesconews @Tesco

  • Seagullshit1
    Seagullshit (@Seagullshit1) reported

    @martin_slimm @tescomobile Mine can be a bit hit and miss, I think mine is down to poor signal or maybe because I choose a cheaper phone (iPhone SE) not a all singing all dancing expensive model.

  • martin_slimm
    martin slimm (@martin_slimm) reported

    @tescomobile @Seagullshit1 Join Tesco mobile 3 weeks ago.ive never been able to use my mobile data. Apparently they is a fault. I'm paying sky mobile £5 a month so I can use the internet while out

  • jenguw
    jamg-w (@jenguw) reported

    @tescomobile Hello can anyone tell me when so will get Tesco internet back, this is the second day and the status checker just says that there’s a problem with the mast but there’s no update as to when it’ll be back, I am in the Beckenham/Croydon area