Tesco Mobile outages and service status in West Drayton, England

Problems in the last 24 hours in West Drayton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in West Drayton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Drayton, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, Hampton, and Pinner.

City	Problem Type	Report Time
Hammersmith	Total Blackout	10 days ago
Hammersmith	Internet	24 days ago
Hampton	Phone	1 month ago
Pinner	Internet	1 month ago
Hammersmith	Internet	2 months ago
Hammersmith	Internet	3 months ago

Community Discussion

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Tesco Mobile Issues Reports Near West Drayton, England

Latest outage, problems and issue reports in West Drayton and nearby locations:

• 
  I Confess I'm a Geek (@iconfessimageek) reported 9 minutes ago from Maidenhead, England

  @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

• 
  Andy (@1SLToo) reported 10 minutes ago from Rickmansworth, England

  Morning @tescomobile , do you have a known problem in Central Slough with coverage, both me and another colleague had no service yesterday in and around the bus and train stations also happened one day last week, never had an issue before, be grateful if you could look into it?

• 
  グラハム・スミス® (@BancoDePapa) reported 16 minutes ago from Harrow Weald, England

  @tescomobile 5 phones down (family).... Answers please

• 
  Andy Gallagher (@Gallagher1Andy) reported 24 minutes ago from Hillingdon, England

  @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

• 
  Fr. Simon Cutmore SHS (@SimonGCutmore) reported 28 minutes ago from Rickmansworth, England

  A bit peeved at @tescomobile. Tried getting @MatthewCutmore4's PAC code online. No joy. Tried phone, no one answers. We have four contracts with you. It really shouldn't be this difficult to leave the network

• 
  Faz (@SuzetteFarrier) reported 30 minutes ago from Hounslow, England

  @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

• 
  Andy Gallagher (@Gallagher1Andy) reported 32 minutes ago from Hillingdon, England

  @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

• 
  Faz (@SuzetteFarrier) reported 35 minutes ago from Hounslow, England

  @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

• 
  Alan Henderson (@AlanHen50982372) reported 35 minutes ago from Maidenhead, England

  @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

• 
  Rachel (@quinsgirl71) reported 43 minutes ago from Hounslow, England

  @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

• 
  ronald caudy (@RonaldCaudy) reported 46 minutes ago from Hillingdon, England

  @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

• 
  Toby🇬🇧🍊 (@berringer1889) reported 51 minutes ago from Spelthorne District, England

  @tescomobile have had no service for hours now can u shed some light on this please

• 
  Stuart Orr (@stuantor) reported 52 minutes ago from Hounslow, England

  @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

• 
  Rachel (@quinsgirl71) reported 53 minutes ago from Hounslow, England

  @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

• 
  Toby🇬🇧🍊 (@berringer1889) reported 53 minutes ago from Spelthorne District, England

  @tescomobile still no service can someone let me know why

• 
  William Cody Winter⚜ (@wwinter86) reported 56 minutes ago from Hounslow, England

  @tescomobile any plans to support eSims yet?

• 
  Kiran 😍👨🏻‍🍳 (@___Kiran) reported 57 minutes ago from Hounslow, England

  Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alan lewis wildlife stuff (@LewisStuff) reported 5 minutes ago

  @silveryk @tescomobile 100% - total garbage coverage - planning restrictions on mast heights is the main issue - not an issue anywhere else. Better reception across Kenya a few weeks ago than rural Hampshire.

• 
  montyniblet (@montyniblet) reported 5 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Shaun Reviewer (@ReviewShau42660) reported 8 minutes ago

  @tescomobile There may be no fault, but also virtually NO signal to make/receive calls in Bournemouth BH4 area all of the time.

• 
  fabio manetta (@fabiomanetta) reported 8 minutes ago

  @tescomobile But not a problem, i just transfered my number to Smarty and will be requesting a refund of my balance. You lost the balance and the costumer for being greedy :-)

• 
  Sarah Hill (@thelovelysarah) reported 16 minutes ago

  Hi @tescomobile I have had no service on my phone for 17 days. Customer service say they can't give any idea of how much longer this will go on. I have a child at nursery & an ill father in a care home. I need to be reachable by phone. Can you help, please?

• 
  Sian (@SianElin_PT73) reported 18 minutes ago

  @BBCBreaking Should apply to @tescomobile too! 3 months and still no signal!!

• 
  Gracie🐦 (@mydogisafreak) reported 19 minutes ago

  @tescomobile Unhappy customer here. Put old sim into new phone thinking it would would just sit there like the inanimate object it is. It's actually guzzled more than £10 overnight. This happened before and I'm not happy

• 
  jason mcneilly (@jaymcneilly) reported 21 minutes ago

  @tescomobile what is going on with your network. im barely getting any phone signal or Internet? co Antrim.

• 
  Gracie🐦 (@mydogisafreak) reported 23 minutes ago

  Good morning all xx I have a final assessment at the pulmonary hospital this afternoon. I hope they haven't texted me to cancel because I won't get a bloody text due to no longer having a working phone Thanks @tescomobile !

• 
  Antty (@Antty629802) reported 25 minutes ago

  @tescomobile The issue I have is that I want to pay my daughters bill and I'm not being allowed to. I don't want an app