Tesco Mobile

Tesco Mobile Outage Report in West Drayton, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in West Drayton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in West Drayton, Greater London, England 03/20/2026 07:25

March 20: Problems at Tesco Mobile

Tesco Mobile is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Drayton, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Bourne End, London, Staines, Hammersmith, Uxbridge, Maidenhead, Kingston upon Thames, Wandsworth, Harrow, Slough, Edgware, Chertsey, Borehamwood, Epsom and Ascot.

Loading map, please wait...
City Problem Type Report Time
United KingdomBourne End Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomStaines Phone
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near West Drayton, England

Latest outage, problems and issue reports in West Drayton and nearby locations:

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • AlanHen50982372 Alan Henderson (@AlanHen50982372) reported from Maidenhead, England

    @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SimonGCutmore Fr. Simon Cutmore SHS (@SimonGCutmore) reported from Rickmansworth, England

    A bit peeved at @tescomobile. Tried getting @MatthewCutmore4's PAC code online. No joy. Tried phone, no one answers. We have four contracts with you. It really shouldn't be this difficult to leave the network

  • iconfessimageek I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England

    @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • 1SLToo Andy (@1SLToo) reported from Rickmansworth, England

    Morning @tescomobile , do you have a known problem in Central Slough with coverage, both me and another colleague had no service yesterday in and around the bus and train stations also happened one day last week, never had an issue before, be grateful if you could look into it?

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Leicester4life Steve (@Leicester4life) reported

    @tescomobile please place on record I requested today 11/05/2023 that an agent cancel my SIM in line with your peace of mind guarantee but was told I couldnt for 24hrs. Surely this is a breach of your own policy's. #CowBoys

  • HAYMORG Beverley Hanley (@HAYMORG) reported

    @tescomobile Yes, seems to be limited service everywhere and no service at all from home. I only use my phone for calls and my current handset does not allow for Wi-Fi calling so I’m stuck

  • TerryBrock2 Terry Brock nufc #GTTO (@TerryBrock2) reported

    @tescomobile How am I supposed to charge my phone? This is a very weird policy. If the connection was a standard USB port it wouldn't be a problem. However, it isn't, so it is

  • Leicester4life Steve (@Leicester4life) reported

    @tescomobile The switch should be complete by 6pm tonight I appear to be able to make voice calls but txt & data is not working my concern is if I wait until six pm tonight you will be closed and can't help me until tomorrow and I need my phone

  • astrastar22 alison (@astrastar22) reported

    @tescomobile crept my hotel room in bedfordshire this st patricks day just gone so thanks but the puk code is what you never gave me despite numerous telephone requests logged in my extensive diaries

  • melon339 Helen Underwood (@melon339) reported

    @tescomobile is there an issue with network?

  • themoaningbible The Moaning Bible 😎 (@themoaningbible) reported

    @tescomobile has utterly disgraceful service TWO HOURS to speak to a department on hold...still didn't manage to speak to someone... Had letter about the bill arrive today saying it's overdue... services restricted next week...and are restricted today

  • Leicester4life Steve (@Leicester4life) reported

    @tescomobile I have just ported my phone number to Tesco mobile however my phone is telling me to sign in to the O2 network how do I resolve this issue?

  • Holm06827469Ken Ken Holmes (@Holm06827469Ken) reported

    Phone rings only 10 seconds then answer phone? loyal customer for years. Reason good customer service. No Longer the case unfortunatly ! Overseas agents with poor accents. Complicated menu system. Wish I could leave #tescomobile without penalty

  • ronniepreston00 Ronnie the Tyke (@ronniepreston00) reported

    @tescomobile Have tried various number, all come back not recognised by network, i don't know if anyone can contact me. Even the Tesco mobile numbers 4455 etc are not recognised.