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Tesco Mobile

Tesco Mobile Outage Report in Stepney, Greater London, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Stepney, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, London, Harringay, Hackney, City of London, Croydon, Mitcham, City of Westminster, Enfield Town, Kingston upon Thames, Wandsworth, Muswell Hill, Barking, Southwark, and Edgware.

CityProblem TypeReport Time
Hammersmith Internet 22 hours ago
London Total Blackout 3 days ago
London Phone 4 days ago
Hammersmith Internet 7 days ago
Hammersmith Total Blackout 7 days ago
Harringay Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • ImperfectiousMe
    Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • WayneKillman
    Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • rob_loughton_
    . (@rob_loughton_) reported from Waltham Abbey, England

    @tescomobile Hello, I’m having difficulty with my tesco phone coverage today, I can’t successfully make a call to connect. My data is also not allowing me to connect to the internet. Is there a problem at the moment?

  • 5_iron
    Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • ben79owen
    Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • OconnorSoc
    SOC (@OconnorSoc) reported from Waltham Abbey, England

    @tescomobile Callum this is not ok, it’s gone on for long enough. I’m not buying your fault free service any longer, terminate my contract and you can come and collect the device as I am not paying £29.96.

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • VroooomAutos
    Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • wonky_lauren
    Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • WayneKillman
    Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • manlikesheltzy
    #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • andrewjthorp
    Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • relistichwofbow
    Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • petergardner50
    peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • BhaviniShah
    Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • rob_loughton_
    . (@rob_loughton_) reported from Waltham Abbey, England

    @tescomobile Hello, I’m still having really bad phone signal problems in Waltham Abbey. Was the fault with the phone mast fixed on 7 April? My phone calls keep getting cut off.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Mayflower771
    Mayflower77 (@Mayflower771) reported

    @tescomobile No not good enough, I was offered a partial refund for last month and if this is going to continue throughout April then you need to reimburse as I'm not getting the service I've paid for. I have pretty much zero reception at home and in the surrounding area

  • cookiekate76
    Kate Webb (@cookiekate76) reported

    @tescomobile service has been seriously reduced in my local area for nearly 3 weeks. Apparently there is a fault with the local o2 mast… for how much longer? Surely we are entitled to compensation for service not received literally as soon as i leave my home!

  • BootsieFee
    BootsieFee (@BootsieFee) reported

    @tescomobile can't perform a SIM swap, also can't deliver replacement SIM cards, and have a customer 'care' team that tell you different things everytime. Took me 5 weeks to get a working phone last time I lost my phone... only on day 5 this time... @tescomobile SORT it out!!!

  • Alba68Saor
    SaorAlba68 (@Alba68Saor) reported

    Think @Tesco really need to invest in some dictionaries for their staff Just been told by the worst #customerservice ever that me setting my @tescomobile account to 'NO Limit' actually means there is a limit of £50 Then she simply hung up Why? Come on Tesco, why call it NO Limit

  • Cap_Dusty
    CaptainDusty (@Cap_Dusty) reported

    Spoke to @tescomobile for an hour and 20 minutes for a serious issue just to get palmed off and told there's nothing they can do!! You treat people like they're nothing. It's disgusting.

  • we5ky
    we5ky (@we5ky) reported

    @tescomobile Hi. On the 23rd my phone was stolen, I called that day and requested a new Sim. That arrived on Tues 28th but after spending all day trying to activate it your help desk concluded the sim was blank. New one sent and arrived on 30th. That was also didn’t work..

  • GlasgowSaint
    Philip Gilliam (@GlasgowSaint) reported from Lunan Bay Hamlet, Scotland

    @tescomobile I have a warning saying I gave used up over 2 GB of data already this month ? However my recent new deal is for 6GB ? Help please? Ta

  • jamiecaines22
    Jamie caines (@jamiecaines22) reported

    @tescomobile any reason why your app is taking so long to load are you doing maintenance to it or is it down?

  • ssc856
    StephC (@ssc856) reported

    Appalling customer service @tescomobile. I persuaded my 78 year old mother to get a monthly contract with Tesco Mobile in Dec 2022. Still not working fully ! Get cut off , no call backs , spent 8 hours inc 2 shop visits trying to resolve - Exasperated!!

  • Whoamiftr
    Kelly Cornwell (@Whoamiftr) reported

    @CummingsPFH Thanks Karen. Hoping they’ll sort something out soon, otherwise I’ll be taking Mum out to get a new phone (not with @tescomobile ) and I guess a new number, which will pose more problems - contacting people to pass on her new number. 🙄