Tesco Mobile

Tesco Mobile Outage Report in Sheffield, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Sheffield, England 12/12/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Internet (25%)

    Internet (25%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • si1881 Si (@si1881) reported from Barnsley, England

    Having issues with trying to alter Parental restrictions on @tescomobile. Website has just said the same "cannot update subscription due to an error" now for nearly three weeks. Is there going to be a fix please?

  • Mrawlins1974 Michelle Rawlins (@Mrawlins1974) reported from Sheffield, England

    @EveAinsworth @AskPayPal @tescomobile This is so wrong. It’s easy for them to play bath and ball, but this is NOT solving your problem. They need to get to grips with this. Atrocious way to treat customers.

  • brgzly Dwight Schrute (@brgzly) reported from Sheffield, England

    @tescomobile why is your signal soooo darn bad

  • larafrances Lara Frances (@larafrances) reported from Sheffield, England

    @tescomobile yet again the service is out in S8. I have sat waiting for a ridiculously important phone call (from DWP) for the last hour. This is appalling. I'm so beyond fed up.

  • dave_the_tyke DAVID BIRKETT BSC (@dave_the_tyke) reported from Wath upon Dearne, England

    @tescomobile Morning. I pay for 5GB of data per month. I've only had 1GB loaded. Can you help

  • say2simon Simon D (@say2simon) reported from Barnsley, England

    @averagejo10 @tescomobile Yes thanks. Sadly no help and long queue times. Distressed elderley parents who don’t understand it’s an auto dialer. 60 calls, last three digits always changing grrrr

  • ItsPlanZ David Dickens (@ItsPlanZ) reported from Chesterfield, England

    @tescomobile why for the past few months has my mobile been having 1 bar signal? Its a stressful nightmare doing anything

  • GarySSteel Gary Steel (@GarySSteel) reported from Chesterfield, England

    @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

  • emmavictoria_19 em (@emmavictoria_19) reported from Sheffield, England

    @tescomobile why is my noble service high and I can’t call out

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Aliceinbetween_ ⋆ 🐖 🎀 𝒥𝓊𝓁𝒾𝒶 🎀 🐖 ⋆ (@Aliceinbetween_) reported

    @tescomobile if I ring you up, are you able to do a proper credit check? I’ve been into store and tried online and you guys can’t verify my identity but I’ve had no issues with anyone else

  • hanleeder han 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hanleeder) reported

    @tescomobile hi I’m trying to reset a password for my Tesco mobile account and it’s not working, can I have some help please?

  • ESPeciallyFlynn ESPF (ЕСПФ) (@ESPeciallyFlynn) reported

    @tescomobile Hello. Your bio says you're here to help. It would be nice if that were true. Any way to actually buy the phone I was offered at the price I was offered? It is your company's fault that it's taken me a week to get this "far" with the order, after all.

  • rachcuffley Rachel (@rachcuffley) reported

    @tescomobile we have been trying to upgrade our phones but when we get to the payment section it says the payment is unsuccessful? Doesn't seem to be a problem our end as we have used our cards with no problems. Is there a problem with your system at the moment?

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • duffbeer3107 Daniel Ross (@duffbeer3107) reported from Romford, England

    It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch

  • Rachel_Mishkin Rachel (@Rachel_Mishkin) reported

    @tescomobile I already have these details and I'm still waiting for a response. Tesco Mobile seriously need to invest more training in their overseas customer service and take ownership of issues raised by customers instead of the customer going round in circles and achieving nothing.

  • sleepyjenstar Jenny K 🌺 (@sleepyjenstar) reported

    @tescomobile I did that and ended up using a different email address. Thanks for the help 👍

  • Matty96756586 Matty (@Matty96756586) reported

    @tescomobile Anyone help in customer services? Apparently all supervisors and operation managers are in a meeting! 3 calls, cut off once!

  • isemann Rodney Isemann (@isemann) reported

    @tescomobile Yes. But Rob why does 5 days keep getting longer? 20 Sep upgrade 22 Sep soap arrives. phone you 28 Sep told 5 days investigation ends Friday 30 Sep 30 Sep told investigation only started 26 Sep! Look at the damn dates people. cc @clairefweir (soz 4 weekend shout but... ‽)