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Tesco Mobile

Tesco Mobile outages and service status in Sheffield, England

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Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sheffield, England

The most recent Tesco Mobile outage reports came from the following cities: Sheffield.

CityProblem TypeReport Time
Sheffield Internet 1 month ago
Sheffield Phone 3 months ago
Sheffield Phone 3 months ago
Sheffield Phone 5 months ago
Sheffield Phone 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • emmavictoria_19
    em (@emmavictoria_19) reported from Sheffield, England

    @tescomobile why is my noble service high and I can’t call out

  • dave_the_tyke
    DAVID BIRKETT BSC (@dave_the_tyke) reported from Wath upon Dearne, England

    @tescomobile Morning. I pay for 5GB of data per month. I've only had 1GB loaded. Can you help

  • brgzly
    Dwight Schrute (@brgzly) reported from Sheffield, England

    @tescomobile why is your signal soooo darn bad

  • say2simon
    Simon D (@say2simon) reported from Barnsley, England

    @averagejo10 @tescomobile Yes thanks. Sadly no help and long queue times. Distressed elderley parents who don’t understand it’s an auto dialer. 60 calls, last three digits always changing grrrr

  • GarySSteel
    Gary Steel (@GarySSteel) reported from Chesterfield, England

    @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

  • ItsPlanZ
    David Dickens (@ItsPlanZ) reported from Chesterfield, England

    @tescomobile why for the past few months has my mobile been having 1 bar signal? Its a stressful nightmare doing anything

  • dave_the_tyke
    DAVID BIRKETT BSC (@dave_the_tyke) reported from Brampton Bierlow, England

    @tescomobile Tried that. It's saying no issues in our postcode area.

  • dave_the_tyke
    DAVID BIRKETT BSC (@dave_the_tyke) reported from Brampton Bierlow, England

    @tescomobile Hi, I'm having issues with my phone. Can't make or receive calls. I've tried turning it off/on. Cheers Dave.

  • larafrances
    Lara Frances (@larafrances) reported from Sheffield, England

    @tescomobile yet again the service is out in S8. I have sat waiting for a ridiculously important phone call (from DWP) for the last hour. This is appalling. I'm so beyond fed up.

  • Mrawlins1974
    Michelle Rawlins (@Mrawlins1974) reported from Sheffield, England

    @EveAinsworth @AskPayPal @tescomobile This is so wrong. It’s easy for them to play bath and ball, but this is NOT solving your problem. They need to get to grips with this. Atrocious way to treat customers.

  • si1881
    Si (@si1881) reported from Barnsley, England

    Having issues with trying to alter Parental restrictions on @tescomobile. Website has just said the same "cannot update subscription due to an error" now for nearly three weeks. Is there going to be a fix please?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jaymcneilly
    jason mcneilly (@jaymcneilly) reported

    @tescomobile what is going on with your network. im barely getting any phone signal or Internet? co Antrim.

  • vikkyug2016
    Victoria Ogonna (@vikkyug2016) reported

    @tescomobile @tescomobile Hello, I have a Tesco locked Motorola G5 phone. I’m currently in Nigeria and I no longer have a Tesco SIM or UK phone number.I tried using the unlock form but it requires a UK number and recent call, which I can’t provide.Pls can you help me unlock my phone manually?

  • montyniblet
    montyniblet (@montyniblet) reported

    @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

  • Lancs
    @Lancs (Liz) ☕️🏳️‍🌈🏳️‍⚧️🇪🇺🇬🇧🇺🇦🇵🇸 (@Lancs) reported

    @tescomobile I upgraded the 4 sim only contracts I have with you, & decided to add a 5th contract with a new S26 over 3 years. Ordered, paid, & nothing arrived. Cust 📞 service told me it was deemed suspicious & cancelled. I tried in store , but it wouldn’t go through…1/2

  • Jajasolu
    Ola (@Jajasolu) reported

    @tescomobile my SIM card has no signal and no one is responding

  • SHN51989
    Sam Horne (@SHN51989) reported

    @tescomobile Well the above statement was incorrect.. 11 days later still no phone call back.. disgusting service. AVOID TESCO MOBILE at all costs!!!

  • PikaSaz
    Saz The Crumb (@PikaSaz) reported

    @tescomobile tried to help a family friend who's in their 70s top up today, was told card payment wasnt working so brought the voucher. Your service kept directing us to download an app. He doesn't have a smart phone, so tell me how are OAPS meant to top up?

  • JillCollier16
    Jill Collier 🟥 (@JillCollier16) reported

    Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

  • s1l2j
    Steve Jay 🚫 by CRT 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (Starmer out)!! (@s1l2j) reported

    @tescomobile @matt_lad87 Posting from my Vodafone WiFi because my Tesco phone signal is crap. Come on Tesco, get your act together!

  • ChefConsultant
    Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported

    @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!