Tesco Mobile

Tesco Mobile Outage Report in Sheffield, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Sheffield, England 03/20/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • larafrances Lara Frances (@larafrances) reported from Sheffield, England

    @tescomobile yet again the service is out in S8. I have sat waiting for a ridiculously important phone call (from DWP) for the last hour. This is appalling. I'm so beyond fed up.

  • emmavictoria_19 em (@emmavictoria_19) reported from Sheffield, England

    @tescomobile why is my noble service high and I can’t call out

  • brgzly Dwight Schrute (@brgzly) reported from Sheffield, England

    @tescomobile why is your signal soooo darn bad

  • Mrawlins1974 Michelle Rawlins (@Mrawlins1974) reported from Sheffield, England

    @EveAinsworth @AskPayPal @tescomobile This is so wrong. It’s easy for them to play bath and ball, but this is NOT solving your problem. They need to get to grips with this. Atrocious way to treat customers.

  • si1881 Si (@si1881) reported from Barnsley, England

    Having issues with trying to alter Parental restrictions on @tescomobile. Website has just said the same "cannot update subscription due to an error" now for nearly three weeks. Is there going to be a fix please?

  • ItsPlanZ David Dickens (@ItsPlanZ) reported from Chesterfield, England

    @tescomobile why for the past few months has my mobile been having 1 bar signal? Its a stressful nightmare doing anything

  • say2simon Simon D (@say2simon) reported from Barnsley, England

    @averagejo10 @tescomobile Yes thanks. Sadly no help and long queue times. Distressed elderley parents who don’t understand it’s an auto dialer. 60 calls, last three digits always changing grrrr

  • dave_the_tyke DAVID BIRKETT BSC (@dave_the_tyke) reported from Brampton Bierlow, England

    @tescomobile Hi, I'm having issues with my phone. Can't make or receive calls. I've tried turning it off/on. Cheers Dave.

  • dave_the_tyke DAVID BIRKETT BSC (@dave_the_tyke) reported from Wath upon Dearne, England

    @tescomobile Morning. I pay for 5GB of data per month. I've only had 1GB loaded. Can you help

  • GarySSteel Gary Steel (@GarySSteel) reported from Chesterfield, England

    @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SuperDeadSteph 🖤 Stephiie's on mars 🖤 (@SuperDeadSteph) reported

    @tescomobile Hi im on contract and my phone seems to be having issues with recognising theres a sim card in it. This has been happening since this morning. Im with you guys. Is your network having issues? Or is there a problem with my sim card/phone??

  • ismisecasey Casey Whittaker (@ismisecasey) reported

    @tescomobile hi, can I ask what is considered an acceptable amount of time to keep a customer on hold with your company. Currently at 1hr 40 mins and still waiting.

  • IainSanders Iain Sanders (@IainSanders) reported

    @tescomobile Help!! Just bought my son a phone from eBay and it's locked to your network :( Seems it was a PAYG phone but seller didn't tell me that, can you help getting unlocked please... Please

  • SuperDeadSteph 🖤 Stephiie's on mars 🖤 (@SuperDeadSteph) reported

    @tescomobile Hey, so I've checked again and it says there are no problems now, but my phone is still saying there's no sim card. So could be a fault with the sim card. Am I able to get a replacement sim card sent to me? Im on contract.

  • Davidyihye David (@Davidyihye) reported from Manchester, England

    @tescomobile please sort out your 4g network I can't get proper sign anywhere. So bad might switch back to EE

  • Trudgillz Trudgill (@Trudgillz) reported

    @tescomobile Hello, do you support eSIM? for iPhone 12 Pro Max?

  • ElPedroCat Pedro Cat (@ElPedroCat) reported

    @tescomobile By the time my network goes through their process (if they have one) & if the CSA actually does anything & IF my network actually contacts you that could take days by then they would have changed network so no point. Like I said don’t worry about it I did my part & reported it.

  • jmh3004 ⭐️ Jo Hogben ⭐️ (@jmh3004) reported

    @tescomobile I submitted an email complaint on Monday. Tuesday I received what looked like a reply with an incident number (4073062) but no actual reply. I emailed by return on Wednesday asking what was happening, but have heard nothing more since?

  • full_goat Jo (@full_goat) reported

    @tescomobile I telephoned to cancel within 30 minutes of placing an online order. I don’t understand why I can’t get a refund on an order that was never shipped! It’s really frustrating because it’s not a small amount and it’s causing me difficulty!

  • athome_lesley LesleyR (@athome_lesley) reported

    @tescomobile are Tesco mobile having problems with PAYG - all your contacts say closed for maintenance