Tesco Mobile outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Simon D (@say2simon) reported 14 minutes ago from Barnsley, England

  @averagejo10 @tescomobile Yes thanks. Sadly no help and long queue times. Distressed elderley parents who don’t understand it’s an auto dialer. 60 calls, last three digits always changing grrrr

• 
  Lara Frances (@larafrances) reported 16 minutes ago from Sheffield, England

  @tescomobile yet again the service is out in S8. I have sat waiting for a ridiculously important phone call (from DWP) for the last hour. This is appalling. I'm so beyond fed up.

• 
  Michelle Rawlins (@Mrawlins1974) reported 17 minutes ago from Sheffield, England

  @EveAinsworth @AskPayPal @tescomobile This is so wrong. It’s easy for them to play bath and ball, but this is NOT solving your problem. They need to get to grips with this. Atrocious way to treat customers.

• 
  Si (@si1881) reported 18 minutes ago from Barnsley, England

  Having issues with trying to alter Parental restrictions on @tescomobile. Website has just said the same "cannot update subscription due to an error" now for nearly three weeks. Is there going to be a fix please?

• 
  DAVID BIRKETT BSC (@dave_the_tyke) reported 25 minutes ago from Brampton Bierlow, England

  @tescomobile Tried that. It's saying no issues in our postcode area.

• 
  DAVID BIRKETT BSC (@dave_the_tyke) reported 28 minutes ago from Brampton Bierlow, England

  @tescomobile Hi, I'm having issues with my phone. Can't make or receive calls. I've tried turning it off/on. Cheers Dave.

• 
  em (@emmavictoria_19) reported 28 minutes ago from Sheffield, England

  @tescomobile why is my noble service high and I can’t call out

• 
  DAVID BIRKETT BSC (@dave_the_tyke) reported 31 minutes ago from Wath upon Dearne, England

  @tescomobile Morning. I pay for 5GB of data per month. I've only had 1GB loaded. Can you help

• 
  David Dickens (@ItsPlanZ) reported 34 minutes ago from Chesterfield, England

  @tescomobile why for the past few months has my mobile been having 1 bar signal? Its a stressful nightmare doing anything

• 
  Dwight Schrute (@brgzly) reported 34 minutes ago from Sheffield, England

  @tescomobile why is your signal soooo darn bad

• 
  Gary Steel (@GarySSteel) reported 50 minutes ago from Chesterfield, England

  @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynzy 🌻 (@Lynzyhope) reported 5 minutes ago

  @tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!

• 
  David Bell (@belld10) reported 8 minutes ago

  @tescomobile travelling London to Swansea and constant drop outs and 5g that doesn’t load any pages…….whats happened to cellular service in UK?

• 
  Dave Gander (@DaveGander) reported 10 minutes ago

  @tescomobile No I made an offer of payment you refused it. You sent me away. I’m not in a position to use an excuse line payment as explained in person and electronically. I offered cash you refused. No longer my problem.

• 
  georgia (@georgiajadeexox) reported 10 minutes ago

  @tescomobile I have DM’ed you. Please can someone reply to me? I want to make a complaint.

• 
  Legal Style Blog (@legalstyleblog) reported 13 minutes ago

  The vast body of consumer rights legislation still doesn't cover the single most difficult scenario a consumer can face: when a company, @tescomobile, puts one through hours of customer service in a stubborn refusal to accept payment and then says by failing to create an account one has blacklisted from their service (which apparently retains personal data of those who don't have accounts, whose processing is presumably lawful on the grounds of sadism—missed that GDPR ground).

• 
  Sean (@SeanSav31) reported 14 minutes ago

  @tescomobile Totally get it rolls over but to leave it for 7 years is a joke… he did upgrade but whoever did it never upgraded that contract. They put him on a new one hence he was never aware this one was still active. Pretty sure he’s been misled. What’s the email for a complaint?

• 
  Tim (@t1m670) reported 14 minutes ago

  @tescomobile we were told a few weeks ago that a mast was down in our area affecting signal. Please can you check if I provide a postcode? We rely on your network for both phones and our internet and they’re both performing very poorly recently.

• 
  Legal Style Blog (@legalstyleblog) reported 20 minutes ago

  @tescomobile (To be clear, it is not the fault of the poor customer service agent, who is simply trying to do a job with terrible material. This is the fault of the company.)

• 
  chatterbox (@chatkins1) reported 22 minutes ago

  @MartinSLewis @MartinSLewis @tescomobile Requested SAR over 31 days ago and been ignored - have tried to raise a complaint over 6 times and have had no acknowledgment. Tesco are not logging or adhering to ICO - please help

• 
  Eleanor Burrell (@Eleanor000001) reported 26 minutes ago

  @tescomobile I have had no mobile data since porting my number, been sent a replacement sim which hasn’t worked everyone at customer service just says it’s completed when it clearly hasn’t as it is not working