Tesco Mobile outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent Tesco Mobile outage reports came from the following cities: Sheffield.

City	Problem Type	Report Time
Sheffield	Phone	2 days ago
Sheffield	Internet	2 months ago
Sheffield	Phone	3 months ago
Sheffield	Phone	3 months ago
Sheffield	Phone	6 months ago

Community Discussion

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Tesco Mobile Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  DAVID BIRKETT BSC (@dave_the_tyke) reported 16 minutes ago from Wath upon Dearne, England

  @tescomobile Morning. I pay for 5GB of data per month. I've only had 1GB loaded. Can you help

• 
  Simon D (@say2simon) reported 23 minutes ago from Barnsley, England

  @averagejo10 @tescomobile Yes thanks. Sadly no help and long queue times. Distressed elderley parents who don’t understand it’s an auto dialer. 60 calls, last three digits always changing grrrr

• 
  Dwight Schrute (@brgzly) reported 30 minutes ago from Sheffield, England

  @tescomobile why is your signal soooo darn bad

• 
  DAVID BIRKETT BSC (@dave_the_tyke) reported 32 minutes ago from Brampton Bierlow, England

  @tescomobile Hi, I'm having issues with my phone. Can't make or receive calls. I've tried turning it off/on. Cheers Dave.

• 
  Gary Steel (@GarySSteel) reported 37 minutes ago from Chesterfield, England

  @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

• 
  em (@emmavictoria_19) reported 38 minutes ago from Sheffield, England

  @tescomobile why is my noble service high and I can’t call out

• 
  Si (@si1881) reported 42 minutes ago from Barnsley, England

  Having issues with trying to alter Parental restrictions on @tescomobile. Website has just said the same "cannot update subscription due to an error" now for nearly three weeks. Is there going to be a fix please?

• 
  David Dickens (@ItsPlanZ) reported 42 minutes ago from Chesterfield, England

  @tescomobile why for the past few months has my mobile been having 1 bar signal? Its a stressful nightmare doing anything

• 
  Lara Frances (@larafrances) reported 48 minutes ago from Sheffield, England

  @tescomobile yet again the service is out in S8. I have sat waiting for a ridiculously important phone call (from DWP) for the last hour. This is appalling. I'm so beyond fed up.

• 
  DAVID BIRKETT BSC (@dave_the_tyke) reported 56 minutes ago from Brampton Bierlow, England

  @tescomobile Tried that. It's saying no issues in our postcode area.

• 
  Michelle Rawlins (@Mrawlins1974) reported 59 minutes ago from Sheffield, England

  @EveAinsworth @AskPayPal @tescomobile This is so wrong. It’s easy for them to play bath and ball, but this is NOT solving your problem. They need to get to grips with this. Atrocious way to treat customers.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Dyer (@pauldyer505) reported 1 minute ago

  @tescomobile Hi Chris. My number is 07955695693 - for quite a while the app has said I can’t upgrade. Could you tell me why and how I can fix it please?

• 
  DJ (@royaloctopus_) reported 2 minutes ago

  Tesco once again boasting about signal in this area but I cannot load anything unless on wifi.. avoid using Tesco mobile at all costs people. Scam artists. @tescomobile

• 
  Glen Stevens (@nelgxs) reported 2 minutes ago

  @tescomobile been given a run around in your chat help. I am trying to place an order but for some reason it does not seem possible?

• 
  montyniblet (@montyniblet) reported 5 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 8 minutes ago

  @tescomobile how come some areas like manchester/st Peter square as an example. And also parts of Wythenshawe and flixton. I have signal but NO data. But others on giffgaff and o2 have no issue? Only tesco? (yet also uses the o2 network) I have to keep switch to a 2nd sim/network

• 
  lee deeble (@LeeDeeble) reported 9 minutes ago

  @tescomobile Your app keeps coming up with unknown error. Is there issues with the app or do I go to and connect with you another network? Lee

• 
  Simon Parry (@sparry951) reported 9 minutes ago

  @tescomobile Probably not one for you as it's mast related but my mother in law has been unable to make or receive calls when at home ever since 3G was turned off. O2 coverage checker indicates a problem with nearby mast, is this ever going to be fixed?

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 12 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

• 
  Theresa Bevan (@1pennysweet) reported 16 minutes ago

  @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 18 minutes ago

  @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues