Tesco Mobile

Tesco Mobile Outage Report in Orpington, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Orpington, Greater London, England 05/24/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Orpington, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Croydon, Paddington, Islington, London, Bermondsey, Mitcham and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomPaddington Phone
United KingdomCroydon Internet
United KingdomIslington Total Blackout
United KingdomLondon Phone
United KingdomIslington Phone

Community Discussion

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Tesco Mobile Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ALouiseDavis Dr Louise Davis (@ALouiseDavis) reported

    @tescomobile is your webchat broken?

  • gasman_g Graham McKay (@gasman_g) reported

    Disappointed to have my complaint rejected by @OmbudServices as apparently I haven't tried hard enough to contact @tescomobile... hard when they won't even answer my letters. Another four weeks wasted there...👏👏👏

  • duncaninla Duncan Khazaei (@duncaninla) reported

    @tescomobile I spent an hour talking with them. Still no closer to getting a replacement phone. have read the reviews on line and every one has the same problems. Why are tesco involved with them?

  • klambechops Karen Laverty (@klambechops) reported

    @tescomobile Still waiting for my order and call back from your concerns team. Not good enough Tesco. Four orders, many promises of delivery - STILL no phone. Money paid several times. Formal complaint will be made later today.

  • gw0lgn Colwyn (@gw0lgn) reported

    @tescomobile After 20 mins in a queue its apparent tesco mobile customer service is no different than any other provider, I expect covid will be the excuse when I eventually get through!

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @tescomobile fault report; logged into my payg account and got an immediate text turning off the 'adult content sms' bar. I've turned it back on again from the account but you have something to fix.

  • Tubbst4r_ 𝕄𝔸ℝ𝕂 𝕋𝕌𝔹𝔹𝕊𝕋𝟜ℝ (@Tubbst4r_) reported

    @tescomobile We're home now but that explains why we all had issues then so maybe @O2 can enlighten us as to whether we should of expected such sketchy service. Absolutely fine for calls and SMS but anything requiring mobile data connection was generally quite poor.

  • Nagley tinkotto (@Nagley) reported

    @tescomobile Not sure I agree just had terrible problems trying get my elderly mother set up with a mobile- no end of issues I gave up

  • gasman_g Graham McKay (@gasman_g) reported

    @tescomobile The Tesco complaint policy didn't say "chase us endlessly until we respond", it just said escalate to @OmbudServices after 8 weeks, which I did. Sadly, they feel I need to chase more, so I have today...

  • SibylWrites Sibyl Ruth (@SibylWrites) reported

    @tescomobile you used to be really good. Now you're no better than any other phone provider. Stuck in my second endless 15 minute loop on Customer Support. I want to talk to a human being to discuss a faulty phone and delays in sorting it out.