Tesco Mobile outages and service status in Hertfordshire, England

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

• 
  Stephen Wells (@sgwells) reported 12 minutes ago from Stevenage District, England

  Great customer service from @tescomobile phone insurance. Thanks for your help guys. 👍

• 
  SOC (@OconnorSoc) reported 13 minutes ago from Waltham Abbey, England

  @tescomobile Callum this is not ok, it’s gone on for long enough. I’m not buying your fault free service any longer, terminate my contract and you can come and collect the device as I am not paying £29.96.

• 
  Vroooom Automotive (@VroooomAutos) reported 32 minutes ago from Enfield Lock, England

  @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

• 
  Jonathan Flood (@WickhamofWare) reported 35 minutes ago from Stevenage District, England

  @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

• 
  . (@rob_loughton_) reported 36 minutes ago from Waltham Abbey, England

  @tescomobile Hello, I’m still having really bad phone signal problems in Waltham Abbey. Was the fault with the phone mast fixed on 7 April? My phone calls keep getting cut off.

• 
  Vroooom Automotive (@VroooomAutos) reported 36 minutes ago from Enfield Lock, England

  @tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless

• 
  Leon Smith🇬🇧🇪🇺❄️ (@leon_dave_smith) reported 43 minutes ago from Broxbourne District, England

  @tescomobile I am being charged £59 for 20gb a month and for a almost two year old phone, where I can buy iPhone direct from Apple and get a sim only deal for unlimited calls, texts and data for less than you are charging a valued customer, I don’t understand your pricing

• 
  Jaz 🌸 (JLSter ❤💚💛💙) (@JazzyDanielsUK) reported 53 minutes ago from Hatfield, England

  @tescomobile I got a text to say I owe £785.38 as I apparently didn't return a product back! I changed my mind on a phone that I bought in store in November and they did everything in store, so why am I being charged? Customer service didn't help at all over the phone! 🙄

• 
  . (@rob_loughton_) reported 58 minutes ago from Waltham Abbey, England

  @tescomobile Hello, I’m having difficulty with my tesco phone coverage today, I can’t successfully make a call to connect. My data is also not allowing me to connect to the internet. Is there a problem at the moment?

• 
  Andrew James Thorp (@andrewjthorp) reported 59 minutes ago from Enfield Lock, England

  @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicolas Barlow (@NicolasBarlow) reported 7 minutes ago

  @tescomobile any reason why I did not receive the national emergency alert this afternoon

• 
  TJ👻 (@_T_jpeg_) reported 11 minutes ago

  @tescomobile customer service is so bad - my new phone arrived without the eSIM activation and now I have to jump through so many hoops to get my code

• 
  georgia (@georgiajadeexox) reported 11 minutes ago

  @tescomobile I have DM’ed you. Please can someone reply to me? I want to make a complaint.

• 
  Jules Perks (@mrs_skrep) reported 13 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?

• 
  Philip Ian Butler (@moodleprof) reported 15 minutes ago

  @tescomobile Tbh, I’m confused and not sure what I am. I was trying to buy a special bundle but was told that it was unsuccessful as I hadn’t completed it in the app. My app has never worked properly and I was told a couple of weeks ago that my account was connected to Portsmouth 😳

• 
  Legal Style Blog (@legalstyleblog) reported 17 minutes ago

  Remarkably, @tescomobile have also found a brilliant loophole in contract law where they decided my response to my complaint of not being able to open an account was to, without asking if I wanted to (I don't), tell me I'd been signed to a plan. After yesterday I rather specifically never wanted to complete my order, but the idea of two parties coming to a meeting of the minds is apparently optional for Tesco Mobile.

• 
  yꙮ (@CompleteSham) reported 22 minutes ago

  @legalstyleblog @tescomobile Baffled - especially by their insistence you be especially polite to them. I get the impression from the excerpt elsewhere that they withhold good faith service from those who openly complain, but I also would assume that you'd have been stuck in AI hell if you hadn't complained

• 
  BunnyRei (@MaddoxLittle) reported 22 minutes ago

  Screw @tescomobile I Topped up my Pay as you go Phone a week ago, it says I have no Funds for some reason so my bundle didn't carry on, I tried topping up and everytime a error, then when I ring it automatically goes to a DUMB AI saying "Sorry can't help you with this"

• 
  MatB ⓈⓉⒻⒸ (@MatB_STFC69) reported 23 minutes ago

  No signal all day today in Marlborough Wilts @tescomobile Please fix it!

• 
  chatterbox (@chatkins1) reported 23 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?