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Tesco Mobile

Tesco Mobile outages and service status in Hertfordshire, England

Why is my Tesco Mobile service not working?

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Tesco Mobile

Tesco Mobile is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 28% Total Blackout (28%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Hertfordshire, England

The most recent Tesco Mobile outage reports came from the following cities: Luton.

CityProblem TypeReport Time
Luton Internet 14 days ago
Luton E-mail 21 days ago
Luton Phone 24 days ago
Luton Phone 2 months ago
Hemel Hempstead Phone 2 months ago
Waltham Abbey Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • OconnorSoc
    SOC (@OconnorSoc) reported from Waltham Abbey, England

    @tescomobile Callum this is not ok, it’s gone on for long enough. I’m not buying your fault free service any longer, terminate my contract and you can come and collect the device as I am not paying £29.96.

  • sgwells
    Stephen Wells (@sgwells) reported from Stevenage District, England

    Great customer service from @tescomobile phone insurance. Thanks for your help guys. 👍

  • andrewjthorp
    Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • VroooomAutos
    Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • rob_loughton_
    . (@rob_loughton_) reported from Waltham Abbey, England

    @tescomobile Hello, I’m having difficulty with my tesco phone coverage today, I can’t successfully make a call to connect. My data is also not allowing me to connect to the internet. Is there a problem at the moment?

  • leon_dave_smith
    Leon Smith🇬🇧🇪🇺❄️ (@leon_dave_smith) reported from Broxbourne District, England

    @tescomobile I am being charged £59 for 20gb a month and for a almost two year old phone, where I can buy iPhone direct from Apple and get a sim only deal for unlimited calls, texts and data for less than you are charging a valued customer, I don’t understand your pricing

  • rob_loughton_
    . (@rob_loughton_) reported from Waltham Abbey, England

    @tescomobile Hello, I’m still having really bad phone signal problems in Waltham Abbey. Was the fault with the phone mast fixed on 7 April? My phone calls keep getting cut off.

  • WickhamofWare
    Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • 1872Davie
    Davie (@1872Davie) reported

    @tescomobile your mobile data coverage for customers in the area I work is nothing short of an absolute insult. Scandalous service.

  • DV0012
    DV001 (@DV0012) reported

    @tescomobile Hi, so I get the colleague deal so cannot order myself. The sales team said they couldn't help me and referred me to the customer care team (south africa) who also couldn't help me and sent me back to the sales team.

  • defq0ndebaser
    jessica 🏳️‍⚧️ (@defq0ndebaser) reported

    @tescomobile app down in nottingham?

  • LisaEnglish71
    Lisa English (@LisaEnglish71) reported

    @tescomobile Two weeks later, still no usuable phone and continually fobbed off by the customer service team as to when the issue is likely to be resolved.

  • DV0012
    DV001 (@DV0012) reported

    @tescomobile New customer, been trying to take out a new contract for the last 4 weeks. Seems to be an issue whereby at the end of the order, it says 'customer details cannot be verified' or 'unknown error'. Tried instore and also via the sales team on the phone. Please assist

  • Constantine_A1
    Alison Constantine (@Constantine_A1) reported

    @tescomobile I’m contract, but my safety buffer stops me calling any 08 numbers. At work my fire alarm testing system is an 08 number and my phone denied me the call today. Can you help?

  • goldwynbird
    Chox (@goldwynbird) reported

    @tescomobile had no signal all day here … Postcode PE318DZ …. Lots of other people also without signal … What is the problem please ?

  • BazzaMetz
    Barry Sully-Metters (@BazzaMetz) reported

    @tescomobile hello, I have just got a new phone and transferred my number. For some strange reason when my husband calls me it goes straight to voicemail? Help.

  • RussMcKernan
    Russell McKernan (@RussMcKernan) reported

    @tescomobile IT IS YOUR PROBLEM NOT MINE ! ARE YOU TESCO MOBILE OR NOT? Customer services is EVERY Tesco employee's responsibilty. As a retired senior customer services manager for British Airways I know a little about this!

  • RussMcKernan
    Russell McKernan (@RussMcKernan) reported

    @tescomobile Please don't frustrate me more! DPD asks me to sign in! The collection number given by Tesco last monday was not recognised by DPD. Meanwhile another day passes and not even the courtesy of an email from Tesco Customer services. NOT HAPPY.