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Tesco Mobile

Tesco Mobile Outage Report in Catford, Greater London, England

Why is my Tesco Mobile service not working?

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Catford, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Catford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Tesco Mobile

Tesco Mobile is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Catford, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, London, Harringay, Hackney, City of London, Croydon, Mitcham, City of Westminster, Kingston upon Thames, Wandsworth, Muswell Hill, Barking, Southwark, and Edgware.

CityProblem TypeReport Time
Hammersmith Internet 4 days ago
London Total Blackout 6 days ago
London Phone 7 days ago
Hammersmith Internet 10 days ago
Hammersmith Total Blackout 10 days ago
Harringay Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Catford, England

Latest outage, problems and issue reports in Catford and nearby locations:

  • manlikesheltzy
    #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • ben79owen
    Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • petergardner50
    peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • CazCAFC
    Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • 5_iron
    Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • ImperfectiousMe
    Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • WayneKillman
    Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BhaviniShah
    Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • IainGordon2
    Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • wonky_lauren
    Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • relistichwofbow
    Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • WayneKillman
    Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Chriscurson
    Chris Curson (@Chriscurson) reported

    @tescomobile Hi Sean. everywhere and since I moved my phone to Tesco. I have had a new phone and new sim and the problem is still there.

  • satclive8
    steve varga (@satclive8) reported

    @tescomobile Hi, we moved to you from O2 last Friday. My wife’s mobile data on new phone came through yesterday but I still can’t get it. Can you help please?

  • MoonEnvoy
    ChilliDan (D.Munoz) (@MoonEnvoy) reported

    @tescomobile Shame. I needed a reliable phone for work today and still do, and since you guys already take payments monthly it shouldn't be a problem. So it seems I'll have to look for a new provider elsewhere. How do I go about cancelling my account?

  • MrsHoopDiddy
    Mrs Hoop Diddy (@MrsHoopDiddy) reported

    @tescomobile ordered a sim on 7th June and haven’t had it yet! My current contract ends on Saturday so I’ll be phoneless unless I get it! Can you help?

  • RossandLucinda
    The L. (@RossandLucinda) reported

    @tescomobile It would help if u read the impossible situation im having with the sales team. I've been charged for full insurance and the phone sale was blocked by the computer before it even got to the visa credit search at the bank. Im paying for insurance for no phone by the sales team

  • Chriscurson
    Chris Curson (@Chriscurson) reported

    @tescomobile is there a problem with mobile data on your network?

  • Chriscurson
    Chris Curson (@Chriscurson) reported

    @tescomobile @WhichUK Is there an issue with 4G and 5G on your network at the moment. I constantly lose connection or don’t switch after WiFi

  • RossandLucinda
    The L. (@RossandLucinda) reported

    @tescomobile I have also got an email confirmation of full tesco phone insurance via email last night of a phone i am not allowed to buy. The various staff are lovely but nobody has a clue what to do to help me buy the phone. I've got the insurance for it but not the phone.

  • HebbyGold
    SParker (@HebbyGold) reported

    Hi @tescomobile 👋 Got my new phone a week ago but not been able to use it outside the house as it won't switch from WiFi to 4g without a reboot. Then 4g just drops off. Support line says 'outage' and 'being fixed'. Is it? Not the best first impression for me. Please advise..

  • BaronBromwich
    Vernon (@BaronBromwich) reported

    @Local_Baitface @EE Good move. #EE roll will the customer service arrogance of the domineering large corps of the past, safe in their knowledge they are currently "big dogs". They need to learn from seeing how quickly that dominance of the market can collapse. Try @tescomobile piggybacking on O2. 👍