Tesco Mobile Outage Report in Catford, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Catford, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Catford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at Tesco Mobile
Tesco Mobile is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (55%)
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Internet (28%)
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Total Blackout (10%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Catford, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: London, Croydon, Edgware, Harringay, City of London, Epsom, Tower Hamlets, Hackney and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Ben Johnson-Owen
(@ben79owen) reported
from
Romford, England
OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@tescomobile hi. Is there a problem with the mobile network in the Romford area today?
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Caz collins
(@CazCAFC) reported
from
Bromley, England
@tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Scene in Croydon
(@SceneInCroydon) reported
@tescomobile @WhichUK Terrible customer service. The operator thought he had put me on hold and he was asking his colleague if he could just hang up on me! When he returned, I said I heard him and he just left me on hold! Really bad form @tescomobile
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Linzi Clarke
(@LClarke85) reported
@tescomobile is your network down? No coverage at all, can’t make or receive calls or text and unable to get online without wifi!! O2 seems to be the same too
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Catherine Dearden
(@DeardenInnes) reported
@DwellerPew @tescomobile I have a similar problem. I hope it is sorted quickly.
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Sophie
(@Sophieejane1200) reported
@tescomobile no service?
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Cliff Sinclair
(@CliffSinc) reported
@tescomobile it says call forwarding connection problem or invalid mmi code
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Tracy
(@TracyDPonty) reported
@tescomobile I need to retrieve text messages from an old phone. You were/are my service provider is there anyway of retrieving them.
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Robert Leggett
(@derbyrob35) reported
@talkSPORT @tescomobile And first of all not because I support derbybut I couldnt give a flying .... about the money league and that's why I cancelled sky
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William **** (He/Him)
(@HoarWilliam) reported
@PhysicsAndy @Plusnet @tescomobile Tesco contract SIMs don’t yet have full contract SIM access to the O2 network, so only have PAYG access to O2. I’m guessing it’s probably the same issue, too.
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michelle
(@michellehep21) reported
@tescomobile hi, my mums been charged £0.56 for usage outside her allowance - “access charge +2p/min 8456508000. She hasn’t called any numbers with charge per minute or anything like that, any help where the charge is from? Thanks
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BlubberJok
(@BlubberJok) reported
@tescomobile Hello. For the past 2 years my mobile data doesn’t work unless a VPN is connected to it. I’ve tried absolutely everything to fix it. Would you happen to know why? Thanks!