Tesco Mobile Outage Report in Catford, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Catford, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Catford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at Tesco Mobile
Tesco Mobile is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (51%)
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Internet (29%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Catford, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: London, Fulham, Croydon, Poplar, Sutton, Dagenham, Epsom, Surbiton and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Fulham |
Phone | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| Poplar |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@tescomobile hi. Is there a problem with the mobile network in the Romford area today?
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Caz collins
(@CazCAFC) reported
from
Bromley, England
@tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency
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Ben Johnson-Owen
(@ben79owen) reported
from
Romford, England
OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Donna
(@DonnaBoo63) reported
@tescomobile Please could someone contact me regarding a returned mobile? Sent via DPD Monday 4th Jan as arranged by Advanced Support Team but not received confirmation of return. Many thanks.
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Owen KL
(@ReasonableOpin1) reported
@JolyonMaugham @ThreeUK @tescomobile To be fair, it’s quite a bit easier/cheaper for 3 as the owner of the network v’s Tesco as a wholesaler/MVNO. They would have been better off doing nothing to be fair, the pressure should be on Voda, O2 & EE. Someone at Tesco didn’t think this through as now they look cheap
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Scott Addison-Evans
(@ScottAddiEvans) reported
@tescomobile Hi, just joined, today is the day my keep my number transfer is meant to be complete. I have no access to any network anymore, I can't even call customer service. Currently borrowing a hotspot to advise you
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doug green
(@douggreen1972) reported
@tescomobile I would not contract with these guys, they have the worse customer service ever, I bought a phone for my daughter before Christmas which we didn't open which proved to be broken when we opened it on Christmas day. I just got told it was all my problem to fix. Great!
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Matt Cann
(@mattcann72) reported
@tescomobile Hello is there a way to get in touch with a senior complaints manager? I have had an issue for 2 weeks which you caused and have made worse. Speaking to the 4455 customer care line pretty much every day is getting me nowhere.
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Alan Grange
(@grangeyboy) reported
@tescomobile Won't cancel a top up account of my mothers who can't speak following a stroke and is incapacitated in hospital because I can't access her account or give her password. Seriously. Absolutely disgusting and vile that you will continue taking payments because of this. Vile company
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Tesco_mobile_ review
(@ReviewTesco) reported
@tescomobile @nokia @BBCWatchdog The usual reply to highlighting a complaint is send us a dm. Absolute waste of time, you get the "a call back has been confirmed with a management team, i don't believe they tesco mobile have any managers. This refusal to call is spineless
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🤠
(@Saraurora) reported
wish id been patient and waited for the one i wanted to go back in stock am i allowed to change my mind about the phone i upgraded to if i think its actually a downgrade @tescomobile pls help me i hate it
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Safia
(@Saf786_x) reported
@tescomobile hi I've just joined your network and kept my phone number by entering pac code by text 2 days ago this morning I cannot text, call or use my data at all please help. I have restarted my phone twice today.
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Jason Good
(@JasonGood) reported
@JolyonMaugham @ThreeUK @tescomobile Bear in mind the vast majority of their users are probably mostly at home and making no use of their data allowance. There is no capacity issue.