Tesco Mobile outages and service status in Catford, England

Problems in the last 24 hours in Catford, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Catford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Catford, England

Latest outage, problems and issue reports in Catford and nearby locations:

• 
  juliewebber (@juliewebber88) reported 1 minute ago from Camberwell, England

  @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

• 
  juliewebber (@juliewebber88) reported 18 minutes ago from Camberwell, England

  @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

• 
  Kathleen (@ImperfectiousMe) reported 21 minutes ago from Poplar, England

  I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

• 
  juliewebber (@juliewebber88) reported 23 minutes ago from Camberwell, England

  @tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!

• 
  #EmeryOut (@manlikesheltzy) reported 32 minutes ago from City of London, England

  @1kayofficial @tescomobile @tescomobile quickly potential customer here

• 
  Caz collins (@CazCAFC) reported 44 minutes ago from Bromley, England

  @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

• 
  Stephen (@pennacksplace) reported 45 minutes ago from Camberwell, England

  EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

• 
  Realistichwofbow (@relistichwofbow) reported 56 minutes ago from Poplar, England

  spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

• 
  juliewebber (@juliewebber88) reported 58 minutes ago from Camberwell, England

  @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Kendall (@DaveKendallPho1) reported 10 minutes ago

  After 3 yrs with @tescomobile I left due to my BT package inc mobile with landline. Last yr returned to @tescomobile and can’t believe that coverage and signal strength is now less than it was 3 yrs ago. Surely it should be the same or better?

• 
  Ginny (@GinintheCity) reported 12 minutes ago

  @tescomobile No. I've spent over an hour already, and all your team managed to do in that entire time was confirm the postcode I gave THEM at the very start. They didn't respond to any of the signal data I sent. Why waste more time?

• 
  Philip Ian Butler (@moodleprof) reported 12 minutes ago

  @tescomobile Thanks Tesco, I'll be switching to another service; what an absolute joke 😞

• 
  chatterbox (@chatkins1) reported 15 minutes ago

  @tescomobile @MartinSLewis If this is how a complaints manager responds what hope do I have? Please contact Sahira complaints manager as she has somehow missed my email stating that I want to keep complaint open and have SAR

• 
  yꙮ (@CompleteSham) reported 17 minutes ago

  @legalstyleblog @tescomobile Baffled - especially by their insistence you be especially polite to them. I get the impression from the excerpt elsewhere that they withhold good faith service from those who openly complain, but I also would assume that you'd have been stuck in AI hell if you hadn't complained

• 
  chatterbox (@chatkins1) reported 19 minutes ago

  @tescomobile @MartinSLewis Been emailing back and forth with Sahira to concerns@tesco as finally opened complaint and have been speaking to Sahira. I have email proof I have responded yet had email this morning to say as I had not responded she is closing complaint

• 
  Melvyn Buckton (@BucktonMel91596) reported 19 minutes ago

  @tescomobile Practically every day somebody complains about Tesco mobile on here. No other Company gets such complaints. Every day you are made to look bad it is not in your interest for this to be happening do not accept complaints on x.

• 
  Dave Gander (@DaveGander) reported 21 minutes ago

  @tescomobile I’ve just told you - my mobile banking app is locked. I’m not interested I am totally disgusted. No I will not hide behind DMs. Your customer care is crap and the service ****. Plus I’ve just lost one hour of chargeable labour, for which I will be invoicing. You are in debt.

• 
  Jason Unsworth / The White House 🏠 (@JasonUnsworth00) reported 23 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  GiroudGrumps (@GrumpyOldNed) reported 25 minutes ago

  @tescomobile we are in Spain for 3 months, my wife's esim has gone wrong but you cannot email it and have to post it so she's now having to go 3 months without being able to use her phone We live in a word where ECO is rammed down you throat yet you post a digital QR code 🤬