Tesco Mobile outages and service status in Catford, England
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Catford, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Catford, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Catford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Catford, England
The most recent Tesco Mobile outage reports came from the following cities: City of London.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Phone | 2 months ago |
|
City of London
|
Phone | 3 months ago |
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City of London
|
Wi-fi | 5 months ago |
|
Croydon
|
Internet | 5 months ago |
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Croydon
|
Phone | 5 months ago |
|
City of Westminster
|
Internet | 6 months ago |
Community Discussion
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Tesco Mobile Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
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Realistichwofbow (@relistichwofbow) reported from Poplar, Englandspent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Caz collins (@CazCAFC) reported from Bromley, England@tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency
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juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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#EmeryOut (@manlikesheltzy) reported from City of London, England@1kayofficial @tescomobile @tescomobile quickly potential customer here
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juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!
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Stephen (@pennacksplace) reported from Camberwell, EnglandEE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
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Kathleen (@ImperfectiousMe) reported from Poplar, EnglandI thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Tim (@t1m670) reported@tescomobile we were told a few weeks ago that a mast was down in our area affecting signal. Please can you check if I provide a postcode? We rely on your network for both phones and our internet and they’re both performing very poorly recently.
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New Homes Expert (@NewHomesExpert1) reportedAbsolutely dire customer service from @tescomobile. Service was down for 6 days. Claimed compensation for the outage. Got an AI reply same day auto closing the case. Filled in their silly form from the next reply. Reply came back wanting more information!
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Ginny (@GinintheCity) reported@tescomobile No. I've spent over an hour already, and all your team managed to do in that entire time was confirm the postcode I gave THEM at the very start. They didn't respond to any of the signal data I sent. Why waste more time?
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chatterbox (@chatkins1) reported@fgrscomhub @tescomobile @wlhowarth Have tried numerous times to put in complaint - not one has been raised or opened. Just ignored ! So no logging of complaints. Also requested SAR over 30 days ago and again no response to 2 requests
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Jill Collier 🟥 (@JillCollier16) reportedThank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍
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Dave (@DjPre) reported@tescomobile is your web system and uncaring customer care line really set up to prevent formal complaints from being raised. Concerns regarding fraud, GDPR and account security being fobbed off with 'fill in an online form', isn't acceptable
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chatterbox (@chatkins1) reported@tescomobile @fgrscomhub @wlhowarth Again over 1 month later STILL awaiting any communication from Tesco. After at least 5 attempts of chasing I was told complaint has now been opened after a month of trying. Then told I would get help within 5 working days … 6 working days later nothing .
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cupcake (@cupcakecutie10) reported@tescomobile Hi waiting hours for my new phone to be delivered! DPD tracking useless. I'm waiting to go out. Not great first customer experience!
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Craig Bailey (@Craig_Bailey41) reported@tescomobile @EE It just seems to be everywhere, I have to rely on WiFi to be able to communicate with my phone. It just seems poor on a whole. 😕
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chatterbox (@chatkins1) reported@tescomobile @MartinSLewis If this is how a complaints manager responds what hope do I have? Please contact Sahira complaints manager as she has somehow missed my email stating that I want to keep complaint open and have SAR