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Tesco Mobile

Tesco Mobile Outage Report in Bexleyheath, Greater London, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Bexleyheath, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Bexleyheath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Bexleyheath, England

The most recent Tesco Mobile outage reports came from the following cities: London, Harringay, Hackney, City of London, Croydon, City of Westminster, Barking, Southwark, and Brentwood.

CityProblem TypeReport Time
London Total Blackout 3 days ago
London Phone 4 days ago
Harringay Internet 8 days ago
London Total Blackout 8 days ago
London E-mail 9 days ago
Hackney Wi-fi 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Bexleyheath, England

Latest outage, problems and issue reports in Bexleyheath and nearby locations:

  • WayneKillman
    Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

  • wonky_lauren
    Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

  • ImperfectiousMe
    Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • manlikesheltzy
    #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • petergardner50
    peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

  • ben79owen
    Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

  • WayneKillman
    Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • 5_iron
    Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

  • relistichwofbow
    Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • APhillips1962
    Andy Phillips (@APhillips1962) reported

    @tescomobile @Gareth10640805 Hi Harry are you the only one in customer services, not had any response from any rep in 24 hrs , not one tweet acknowledged replied to nothing

  • Robert_May_
    Robert (@Robert_May_) reported

    @bt_uk I'm not a BT customer, nor's she. Somehow BT has got itself in the middle between @tescomobile and @TalkTalkBizCare to create a purgatory that cannot be stopped Tesco are hiding behind GDPR, its nothing to do with Talk Talk- you've created a service you've not thought through

  • ChrissyMarriott
    Chrissie (@ChrissyMarriott) reported

    @tescomobile my husband and I are totally unable to call anyone else, including each other, on the #TescoMobile network. We can call others who aren't Tesco mobile network customers. Outages? Issues? TN39 area, and lots of people in local Facebook groups reporting same.

  • APhillips1962
    Andy Phillips (@APhillips1962) reported

    @tescomobile Fantastic customer service so all the other reps I have spoken to have basically been lying saying it would be resolved within 24 hrs.thanks for response but I would like an email address to sent a complaint to not the web chat version as have had zero response from that so far

  • KatBradley2022
    Kathrine Parks (@KatBradley2022) reported

    @tescomobile is an absolute joke!! Ordered 2 phones in October and uts been non stop problems still cannot use both phones and the complaints department keep avoiding me!!!

  • Clare_Aspin
    🌻Clare Aspin🌻 (@Clare_Aspin) reported

    @tescomobile having an awful time. Bought my son a refurbed phone for Christmas and within a few hours it keeps shutting down. Went instore and they won’t help. Chat directed me to self service. Self service directs me to contact Apple. You sold me a broken phone and won’t help!

  • APhillips1962
    Andy Phillips (@APhillips1962) reported

    @tescomobile wonderful company really look after customers. 2 weeks of problems still not resolved cost me god nows how much so far and get offered 1000 Tesco points £10 . Oh and that’s off my bill so still intend billing me for phone I can’t use . Excellent customer care

  • APhillips1962
    Andy Phillips (@APhillips1962) reported

    @tescomobile is there an email address I can complain to ( not via the web chat as that’s next to useless)I would like a named email address or can I have the email address of your CEO please Fed up with shambolic service im having , not only am I loosing money every day

  • APhillips1962
    Andy Phillips (@APhillips1962) reported

    @tescomobile See after a while tescos response to a problem is to IGNORE it and hope it goes away. How difficult is it to DM me a message with a email address which I can use to register a complaint and NOT your web email

  • APhillips1962
    Andy Phillips (@APhillips1962) reported

    @tescomobile Wash your hands of the problem , typical tesco response, don’t care do y’a , you should all be very proud of the service you don’t provide