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Tesco Mobile

Tesco Mobile Outage Report in Bexleyheath, Greater London, England

Why is my Tesco Mobile service not working?

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Bexleyheath, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Bexleyheath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Tesco Mobile

Tesco Mobile is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 39% Phone (39%)
  • 30% Internet (30%)
  • 26% Total Blackout (26%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Bexleyheath, England

The most recent Tesco Mobile outage reports came from the following cities: Harringay, London, Hackney, City of London, Croydon, City of Westminster, Barking, Southwark, and Brentwood.

CityProblem TypeReport Time
Harringay Internet 3 days ago
London Total Blackout 3 days ago
London E-mail 4 days ago
Hackney Wi-fi 5 days ago
City of London Wi-fi 5 days ago
Croydon Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Bexleyheath, England

Latest outage, problems and issue reports in Bexleyheath and nearby locations:

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

  • manlikesheltzy
    #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • ben79owen
    Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • relistichwofbow
    Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • ImperfectiousMe
    Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!

  • WayneKillman
    Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • petergardner50
    peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • 5_iron
    Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • WayneKillman
    Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • wonky_lauren
    Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • carole_payne
    carole payne (@carole_payne) reported

    @tescomobile I have sent DM 45 mins ago and surprise guess what- NO RESPONSE . How do@you@get a company to simply investigate a complaint ???

  • DV0012
    DV001 (@DV0012) reported

    @tescomobile New customer, been trying to take out a new contract for the last 4 weeks. Seems to be an issue whereby at the end of the order, it says 'customer details cannot be verified' or 'unknown error'. Tried instore and also via the sales team on the phone. Please assist

  • JimConnolly
    Jim Connolly (@JimConnolly) reported

    @tescomobile It's not upset. It's frustration. That's what customers experience when they receive terrible service.

  • TidswellDaniel
    Daniel Tidswell (@TidswellDaniel) reported

    @tescomobile have just hung up on my elderly parents. Dreadful customer service!! No help whatsoever. They have being paying for a contract that they have no sim for. 7 weeks and still waiting!!

  • amivora6
    Ami Vora (@amivora6) reported

    @tescomobile my husband purchased 2 contracts and returned them within 14 days of period, still he has not received refund. Moreover no one is helping with the issue.

  • Danellis85
    I Am Dan Ellis (@Danellis85) reported

    @tescomobile I’m not able to use 4g on my phone even though it’s saying I have it anything that requires data won’t load can someone help

  • livehistory06
    Big Dave (Limey Yankee) (@livehistory06) reported

    @tescomobile Hi. My wife gave me a pay monthly SIM. I put it into the phone and it seems ok (rang when I called the number). Don't know what to do next though. Can you help?

  • LisaEnglish71
    Lisa English (@LisaEnglish71) reported

    @tescomobile Two weeks later, still no usuable phone and continually fobbed off by the customer service team as to when the issue is likely to be resolved.

  • chinleyman
    gary tordoff (@chinleyman) reported

    @tescomobile I note the link says you don't have to do anything re settings on your phone but mu daughters phone is only allowing text and phone data is not working.

  • defq0ndebaser
    jessica 🏳️‍⚧️ (@defq0ndebaser) reported

    @tescomobile app down in nottingham?