Tesco Mobile outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Realistichwofbow (@relistichwofbow) reported 5 minutes ago from Poplar, England

  spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

• 
  juliewebber (@juliewebber88) reported 10 minutes ago from Camberwell, England

  @tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!

• 
  juliewebber (@juliewebber88) reported 20 minutes ago from Camberwell, England

  @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

• 
  #EmeryOut (@manlikesheltzy) reported 24 minutes ago from City of London, England

  @1kayofficial @tescomobile @tescomobile quickly potential customer here

• 
  juliewebber (@juliewebber88) reported 35 minutes ago from Camberwell, England

  @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

• 
  Stephen (@pennacksplace) reported 37 minutes ago from Camberwell, England

  EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

• 
  Kathleen (@ImperfectiousMe) reported 37 minutes ago from Poplar, England

  I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

• 
  juliewebber (@juliewebber88) reported 47 minutes ago from Camberwell, England

  @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

• 
  Caz collins (@CazCAFC) reported 59 minutes ago from Bromley, England

  @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynda Hayes (@Lyndahayes) reported 37 seconds ago

  @TescoMobile I received 3 separate contract emails today for Google Pixel 10 Pro XL phones I never ordered, addressed to 2 different people (John Rymer & John Wilson) but sent to MY email address! Each email contains contract documents-I've Never been a Tesco Mobile customer!

• 
  TheRealMacSween (@Dougie05957548) reported 4 minutes ago

  @tescomobile I’d love to, if private messaging was activated on the Tescomobile X account. The guy in your call centre said he would call me at 3pm. Still waiting. Totally crap. Going back to O2.

• 
  BeckyRichards (@BeckyRichards4) reported 8 minutes ago

  @tescomobile utterly appalling customer service received today! I have tried using the webcast and calling still no further forward with resolving my issue

• 
  Sam Parfett (@sam_parfett) reported 8 minutes ago

  @tescomobile I have sent a PM regarding your horrendous customer service and a brand new iPhone that won’t switch on and your reluctance to replace even though Apple have advised you should due to being brand new. Please reply asap

• 
  chatterbox (@chatkins1) reported 9 minutes ago

  @tescomobile @MartinSLewis If this is how a complaints manager responds what hope do I have? Please contact Sahira complaints manager as she has somehow missed my email stating that I want to keep complaint open and have SAR

• 
  Cameron🇬🇧🇬🇧 (@cameowilts) reported 9 minutes ago

  @tescomobile hey! My bill looks wrong…. It’s saying I have not got to pay this month…… help!

• 
  Chris Owen (@cwo1983) reported 10 minutes ago

  Emailed Tesco Mobile CEO Jonathan Taylor. 1 month now trying to resolve "can't verify my details" with no resolution.Upgraded 1 line fine in Feb, but wife's free out-of-contract line hit with "unable to verify details". Already in useless DMs. @TescoMobile @Ofcom @CommsOmbudsman

• 
  SentientSquirrel (@SentientSquirel) reported 14 minutes ago

  @SBarrettBar @tescomobile Poor Steven has been having a hard time with service providers, first Openreach now Tesco.

• 
  Shaun Reviewer (@ReviewShau42660) reported 15 minutes ago

  @tescomobile There may be no fault, but also virtually NO signal to make/receive calls in Bournemouth BH4 area all of the time.

• 
  Johnny Dowling (@JohnnyDowling10) reported 22 minutes ago

  Any chance that you could get some to staff for your help lines or chat? @tescomobile