Tesco Mobile outages and service status in Ashtead, England

Problems in the last 24 hours in Ashtead, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashtead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ashtead, England

The most recent Tesco Mobile outage reports came from the following cities: Purley, Croydon, Woking, Mitcham, Staines, Kingston upon Thames, and Wandsworth.

City	Problem Type	Report Time
Purley	Total Blackout	7 days ago
Croydon	Internet	28 days ago
Woking	Phone	28 days ago
Mitcham	Phone	1 month ago
Croydon	Phone	1 month ago
Staines	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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Tesco Mobile Issues Reports Near Ashtead, England

Latest outage, problems and issue reports in Ashtead and nearby locations:

• 
  dblckmn (@dblckmn) reported 13 minutes ago from Gatwick, England

  @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

• 
  Rachel (@quinsgirl71) reported 16 minutes ago from Hounslow, England

  @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

• 
  Toby🇬🇧🍊 (@berringer1889) reported 17 minutes ago from Spelthorne District, England

  @tescomobile still no service can someone let me know why

• 
  Stuart Orr (@stuantor) reported 20 minutes ago from Hounslow, England

  @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

• 
  Faz (@SuzetteFarrier) reported 32 minutes ago from Hounslow, England

  @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

• 
  Kiran 😍👨🏻‍🍳 (@___Kiran) reported 38 minutes ago from Hounslow, England

  Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

• 
  Rachel (@quinsgirl71) reported 44 minutes ago from Hounslow, England

  @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

• 
  William Cody Winter⚜ (@wwinter86) reported 48 minutes ago from Hounslow, England

  @tescomobile any plans to support eSims yet?

• 
  Faz (@SuzetteFarrier) reported 49 minutes ago from Hounslow, England

  @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

• 
  Toby🇬🇧🍊 (@berringer1889) reported 58 minutes ago from Spelthorne District, England

  @tescomobile have had no service for hours now can u shed some light on this please

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chiara Quinn MBCI (@ChjaQuinn) reported 6 minutes ago

  @tescomobile How can we speak to a technical person in Tesco Mobile as customer Service don’t have a clue and don’t understand what we are trying to say. It’s actually shocking

• 
  Amy (@StefScope) reported 9 minutes ago

  @tescomobile Why was I told a refund would be processed yet now I’ve received an email stating it won’t. You can not take payment for a service, cut off that service and keep the money for it. Absolutely furious at the lack of customer service and ineptness of your ‘care’ team.

• 
  Happy Moog 💙🍎 (@HappyMoog) reported 15 minutes ago

  @tescomobile why do you use DPD paid for VIP service to be delivered today and tney have sent it back to you ! They are awful. Every time we had a delivery it goes wrong

• 
  steven rothwell (@steven_rothwell) reported 18 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  Adrian Turton (@BroTurton) reported 18 minutes ago

  @bt_uk I have talked to your team, everything is good from your side, so thank you for reaching out. The problem is that of @tescomobile has my number, but put it as Pay as you Go.

• 
  💙❌𝐒𝐂𝐔𝐋𝐋𝐘 ❌💙 (@ScullyScully73) reported 18 minutes ago

  @tescomobile Absolutely SHITE when dealing with Vulnerable Pensioners struggling to deal with them.. Ignorant. dismissive, RUDE

• 
  Adrian Turton (@BroTurton) reported 20 minutes ago

  I’ve had my mob number for over 13 years. @bt_uk confirmed with bills, PAC code. Yet when I tried to port it to @tescomobile, they repeatedly claimed my number was “inactive,” ignored my accessibility needs, and refused to escalate my complaint despite me asking multiple times.

• 
  steven rothwell (@steven_rothwell) reported 21 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  dean hannington (@dhannington) reported 25 minutes ago

  @jingsy @tescomobile I’m also having the same problem been fobbed off twice over the phone and instore saying nothing they can do. Only been waiting since last Tuesday

• 
  Eyeofthebeerholder (@Eyeofthebeerho1) reported 27 minutes ago

  @tescomobile is there a problem with the webchat function??? Won't open a chat.