Tesco Mobile Outage Report in Ashtead, Surrey, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Ashtead, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (53%)
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Internet (28%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Ashtead, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: Kingston upon Thames, London, Wandsworth, Southwark, Croydon, Chertsey and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Wandsworth |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Ashtead, England
Latest outage, problems and issue reports in Ashtead and nearby locations:
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Stephen
(@pennacksplace) reported
from
Camberwell, England
EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
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dblckmn
(@dblckmn) reported
from
Gatwick, England
@tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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James Hall
(@jim_hall61) reported
@tescomobile The status showed no issues. But when my wife spoke to the contact centre he said there was a technical fault and it would be repaired ASAP? So if there is no issue and “No Service” what is the next step?
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Donna
(@DonnaBoo63) reported
@tescomobile Please could someone contact me regarding a returned mobile? Sent via DPD Monday 4th Jan as arranged by Advanced Support Team but not received confirmation of return. Many thanks.
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Martin Thomas
(@MANDARINLEISURE) reported
@tescomobile Good morning, can you help please? My father in law is with Tesco Mobile but had a note saying he was out of minutes just a few days after paying his monthly contract. He doesn’t know how to contact you and can’t download your App. Can you advise please?
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Richard Shears
(@ohanyname) reported
@tescomobile Yes, I put it into a phone to activate the account, entered the PIN number into the 'my account' page, took the sim out of the phone and put it into the Wi-Fi hotspot. It works ok with the EE card for the account I'm quitting, and shows 5 bars of 4G signal, but no internet access
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Alan Grange
(@grangeyboy) reported
@tescomobile absolutely disgusted you will not cancel a pay monthly contract because I can't answer my mums security question. How could I, she has suffered a stroke, can't speak, is incapacitated and must continuing with top ups she can never ever use. Absolutely pitiful
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doug green
(@douggreen1972) reported
@tescomobile I would not contract with these guys, they have the worse customer service ever, I bought a phone for my daughter before Christmas which we didn't open which proved to be broken when we opened it on Christmas day. I just got told it was all my problem to fix. Great!
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James Hall
(@jim_hall61) reported
@tescomobile I’ve been living in the post code area of iv22 for the last 3 weeks. I can’t get ca signal in my house, no 3 or 4g coverage in my local area. My wife contacted Tesco and she was told there is an issue with a local transmitter! 3 weeks? Really?
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She
(@RedMissRed) reported
As a teacher in a school full of low-income families I'm really disappointed that @tescomobile aren't doing everything they can to support online learning. Time to find a new mobile provider. Anyone want to recommend one to me?
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👍🏼
(@hbviii) reported
Right... how do I track a mobile number... I need to know tonight! £ 4 figures to someone who can find me the name of the person tonight... #privateinvestigator #tescomobile #freemoney help
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Nicola Lamb
(@mrslamb2702) reported
@tescomobile your customer service is shocking and you should be ashamed! Phone ordered & package delivered today, has been tampered with and no phone inside and we the customer need to wait 5 days while you investigate! You should be sending a phone to us WHILE you investigate!