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Tesco Mobile

Tesco Mobile Outage Report in Ashtead, Surrey, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Ashtead, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashtead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 39% Phone (39%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Ashtead, England

The most recent Tesco Mobile outage reports came from the following cities: Guildford, Croydon, Woking, Cranleigh, Mitcham, Staines, Kingston upon Thames, Wandsworth, Southwark, Chertsey, and Epsom.

CityProblem TypeReport Time
Guildford Internet 2 days ago
Croydon Internet 9 days ago
Woking Phone 9 days ago
Cranleigh Phone 10 days ago
Mitcham Phone 14 days ago
Croydon Phone 16 days ago

Community Discussion

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Tesco Mobile Issues Reports Near Ashtead, England

Latest outage, problems and issue reports in Ashtead and nearby locations:

  • stuantor
    Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • berringer1889
    Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • berringer1889
    Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • dblckmn
    dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • cheekychipz
    emuboy1998 (@cheekychipz) reported

    @tescomobile hi! I'm trying to upgrade my phone 9months early but everytime I try to process this it keeps trying to upgrade another member of my family contract I'm paying for with no option to upgrade my own contract? Help please and thank you 👍

  • KleeKleemusic
    KleeMusic (@KleeKleemusic) reported

    @tescomobile Brilliant customer care from Bobby at your Prescot branch today. Cleared up the confusion generated by your customer care line!

  • HobbitStumpy
    Sigma Hobbit (@HobbitStumpy) reported

    @tescomobile Hi, I have tried a few times to put some credit on my phone today but it wont let me? Help.

  • Debsie9237
    Debsie (@Debsie9237) reported

    @tescomobile what on earth is wrong with your signal in TF1 2? It used to be brilliant but now I have to go into the garden to take calls although most I miss altogether as it doesn’t ring out.

  • LauraRMK
    Laura Kelly (@LauraRMK) reported

    @tescomobile are the worst phone company I've ever been with. They've took extra money off me, as well as not given back a deposit I made which I was told would be given back after 3 months. I would never recommend them to anyone.

  • rjm101163aux
    Richard Maunder (@rjm101163aux) reported

    @QPRgirl13 @tescomobile Well when I was on O2 I NEVER had any problems in the USA or Exuma using my phone !

  • CW33ks
    Cha3 W33ks (@CW33ks) reported

    Anybody else getting annoyed by the @tescomobile signal coverage? It’s god awful and I live life in the 3G world… not the 5G world I’m supposed to be in! it’s 2022! Sort it out. #tescomobile #5Gnetwork

  • ESPeciallyFlynn
    ESPF (ЕСПФ) (@ESPeciallyFlynn) reported

    @tescomobile Hello. Your bio says you're here to help. It would be nice if that were true. Any way to actually buy the phone I was offered at the price I was offered? It is your company's fault that it's taken me a week to get this "far" with the order, after all.

  • runningbythesea
    Daniel Ayers (@runningbythesea) reported

    @tescomobile I wish to make a formal complaint about Keegan on your customer care line at 19:48. How can that be done?

  • Debsie9237
    Debsie (@Debsie9237) reported

    @tescomobile I’ve done all this. Online it says our service is fine. Twice used online chat each time they said problem in area that will be fixed soon.