Tesco Mobile

Tesco Mobile Outage Report in Ashtead, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ashtead, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ashtead, Surrey, England 11/04/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

Live Outage Map Near Ashtead, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomWandsworth Phone
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ashtead, England

Latest outage, problems and issue reports in Ashtead and nearby locations:

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • wildlifelover0 Wildlife mad (@wildlifelover0) reported

    @tescomobile Tesco weren't sorry after five months of complaints about poor phone service. They certainly didn't care when I said i was leaving, which i did that day. Claiming O2 for poor signal, but I'm now with O2 and I have no issues explained that Tesco.

  • KetamineMr MrKetamine (@KetamineMr) reported

    @CraftyGirl72 @tescomobile As someone who works for a phone company I can say it's probably not tescos fault but what's in your house is a signal blocker, things like the insulation, types of windows thickness of walls etc. If it worked outside then it's more likely the house.

  • chris_carley Chris Carley (@chris_carley) reported

    @porcinesludge @dazzypops @tescomobile Three network, circa £16pm for unlimited data (after promotions and cashback calculated) unlimited data means I can cancel my broadband package and save £££ from line rental & broadband charges.

  • CyprusPictures #FyldeCoast Musings (@CyprusPictures) reported

    @AEWMike @tescomobile @EE What do you get for £99 a month? We pay for landline/broadband including a fixed amount of free calls to landlines and mobiles which is £32pm and purely PAYG on mobile. Have never been data dependent on mobile and never held a contract since 1995. It's a ridiculous amount to pay!

  • MikeSimulation Mike Simulation (@MikeSimulation) reported

    @cruzcooper647 @JacobSully6 @tescomobile I'm paying £10 for 4GB with Tesco. Honestly, am very happy with the price given that the network around London is very reliable and fast (I also don't use much data).

  • SteveBreave someone random (@SteveBreave) reported

    @tescomobile YOU should be sorry you con people into buying back prices that are nowhere near as good as they used to be with your over complicated Clubcard Extra mess. Why not scrap it & use the money it costs to make things cheaper for EVERYONE? Even people who can't use APPS & the poor.

  • wickedlady01 WickedBitchCraft☠ (@wickedlady01) reported

    @tescomobile @EE need to sort it out. Been with em 12 years and we have broadband with them. We pay for optimum speed but we dont get it. Im paying nearly 50quid for a samsung a40 for **** sake

  • sharon_weddell Sharon Weddell (@sharon_weddell) reported

    @tescomobile Im tesco mobile and while the service is cheap you get what you pay for. The Internet sucks i always have to connect to WiFi

  • FoamSwordOfDam1 FoamSwordOfDamocles_II (@FoamSwordOfDam1) reported

    @cruzcooper647 @JacobSully6 @tescomobile 10gb +1gb unlimited texts /calls on giffgaff for £10. Sadly like Tesco they use the O2 network which can have dismal reception, even non existent near the coast.

  • CurtainsbyJ Curtains by Jeanette (@CurtainsbyJ) reported

    @CraftyGirl72 @tescomobile I have to agree with you I was with O2 previously so thought it would work the same with Tesco but I get cut of during a conversation and I have to go outside the house otherwise they can’t hear me properly I have reported this to be told there’s a fault with the network