Tesco Mobile Outage Report in Ashtead, Surrey, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Ashtead, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (47%)
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Internet (28%)
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Total Blackout (20%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Ashtead, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: Fulham, London, Croydon, Sutton, Epsom and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Phone | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| Sutton |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Ashtead, England
Latest outage, problems and issue reports in Ashtead and nearby locations:
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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William Cody Winter⚜
(@wwinter86) reported
from
Hounslow, England
@tescomobile any plans to support eSims yet?
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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Stephen
(@pennacksplace) reported
from
Camberwell, England
EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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dblckmn
(@dblckmn) reported
from
Gatwick, England
@tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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GMan ☘️🇬🇧 #StandWithUkraine #WomenWontWheesht
(@FAB87F) reported
@Jessrocks71 @StompWompin @tescomobile It’s when an app uses data in the background to update even when you aren’t using it. That’s awful. Contact the ombudsman as that doesn’t sound right.
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Ross
(@Rossva1189) reported
@StompWompin @tescomobile good grief thats awful; sorry to hear it. @tescomobile should by default apply - let's say a 100% cap by default. So if your monthly is £20, it'll be auto-capped at £40, for example. You're usually pretty ethical Tesco, so how about this?
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RL
(@RL_330) reported
@tescomobile you can check my order number 000199033 and my mobile number 07976475971 I did not cancel the order and have been paying my bill every month via direct debit since the contract was purchased on 12/10/2021.
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andy, friend of lorenzo saint Dubois.
(@gringolito) reported
@StompWompin @tescomobile My grandson ran up a bill of just over £800 the bill arrived Christmas eve ! Frost was the nature if the Christmas lunch Virginia would not budge, they said when asked about whether it had rung up alarms "yes but we know you will pay it, you won't want bad credit ratings" turds
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FIAT
(@GrumpyOldNed) reported
@tescomobile Do you charge or have any data caps on your network if using in Spain in a pay monthly contract. Voxi now charge you per GB O2 cap data at 25gb Do you ? if I have unlimited data on my contract am I able to use unlimited data say in Spain or France?
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Sharonclayton
(@Seagulls42) reported
@tescomobile I have a voice message which just gives me the talking clock and no option to delete it it says it’s from o2 can you help please I am being charged for this
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Ian thomas
(@Iantom6345789) reported
@L3GSV @tescomobile It's a stupid saying anyway. Nobody buys a cake for its aesthetic values.
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🌸
(@marta_kaczmarek) reported
Made a complaint a week ago about the delays and lack of communication, today I've had to make a SECOND complaint because in the past week there have been delays and a lack of communication 😭 I've actually been robbed paying insurance @tescomobile
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steven rothwell
(@steven_rothwell) reported
@tescomobile terrible customer service #PremierLeague
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Beachboi
(@Beachboi9) reported
@mummyveronica80 @VodafoneUK I did 2weeks ago! £15 for 5gb. Such a rip off! Got great service from @tescomobile £11 for 30gb. Vodafone no one wants your pathetic Very me gimmicks, they want great service on their contracts and value for money prices. Serve your customers not your shareholders!