Tesco Mobile outages and service status in Ashtead, England

Problems in the last 24 hours in Ashtead, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashtead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Ashtead, England

Latest outage, problems and issue reports in Ashtead and nearby locations:

• 
  Kiran 😍👨🏻‍🍳 (@___Kiran) reported 1 minute ago from Hounslow, England

  Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

• 
  dblckmn (@dblckmn) reported 4 minutes ago from Gatwick, England

  @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

• 
  William Cody Winter⚜ (@wwinter86) reported 13 minutes ago from Hounslow, England

  @tescomobile any plans to support eSims yet?

• 
  Rachel (@quinsgirl71) reported 23 minutes ago from Hounslow, England

  @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

• 
  Toby🇬🇧🍊 (@berringer1889) reported 25 minutes ago from Spelthorne District, England

  @tescomobile still no service can someone let me know why

• 
  Faz (@SuzetteFarrier) reported 47 minutes ago from Hounslow, England

  @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

• 
  Stuart Orr (@stuantor) reported 47 minutes ago from Hounslow, England

  @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

• 
  Faz (@SuzetteFarrier) reported 48 minutes ago from Hounslow, England

  @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

• 
  Toby🇬🇧🍊 (@berringer1889) reported 57 minutes ago from Spelthorne District, England

  @tescomobile have had no service for hours now can u shed some light on this please

• 
  Rachel (@quinsgirl71) reported 57 minutes ago from Hounslow, England

  @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Craig Bailey (@Craig_Bailey41) reported 4 minutes ago

  @tescomobile @EE It just seems to be everywhere, I have to rely on WiFi to be able to communicate with my phone. It just seems poor on a whole. 😕

• 
  #StopFundingGenocide. Hull & Proud. NeverVotedTory (@alikat54) reported 4 minutes ago

  Sick of having NO signal via @Tescomobile and @O2 when friends on other networks have no issue 😡 #tescomobile May have to buy my way out of this contract at this rate. Any recommendations?

• 
  Rob (@RobertSquirrel1) reported 5 minutes ago

  @tescomobile im trying to add a one off data bundle. Been through the process 4 times today and its still not updated. Can I get some help?

• 
  Emma Shepherd (@emmzsheps91) reported 7 minutes ago

  @tescomobile why can I not get signal anywhere now with my phone? My partner and parents are also experiencing the same with you. Literally SOS or one bar that then makes you sound like a robot no matter who you ring! What’s the point in paying for a contract when I can’t use it

• 
  Andy (@Orileyuk1) reported 11 minutes ago

  @BarbaraSutton15 @tescomobile They couldn’t fix a mast where we live , took 3 months before we could make a call longer than 3 minutes.or not get cut off . When we phoned Tesco O2 , the woman said try another company 🥴

• 
  Melvyn Buckton (@BucktonMel91596) reported 14 minutes ago

  @tescomobile Practically every day somebody complains about Tesco mobile on here. No other Company gets such complaints. Every day you are made to look bad it is not in your interest for this to be happening do not accept complaints on x.

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 18 minutes ago

  @AndyOopNorthGB @SBarrettBar @tescomobile The coverage though us down to usually O2 for Tesco could be EE I can’t remember . When I was with Tesco it was O2

• 
  Sian (@SianElin_PT73) reported 18 minutes ago

  @tescomobile The engineers are aware of it weeks ago! Still no WiFi signal, or text/calls for over 2 months! Taken it to the @financialombuds now!! #unacceptable

• 
  SentientSquirrel (@SentientSquirel) reported 21 minutes ago

  @SBarrettBar @tescomobile Poor Steven has been having a hard time with service providers, first Openreach now Tesco.

• 
  KJ (@riverofstardust) reported 22 minutes ago

  @tescomobile you've told my mum tonight she can't use her upgraded phone for 3 weeks due to sim change (to smaller sim) but no one told her this when she upgraded? And she was asked 3 times how she got the sim which you sent with the phone!! This is awful customer service