Tesco Mobile

Tesco Mobile Outage in Ashtead, Surrey, England

Problems detected at Tesco Mobile

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Tesco Mobile problems in the last 24 hours in Ashtead, England

The following chart shows the number of reports that we have received about Tesco Mobile over the past 24 hours from users in Ashtead and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ashtead, Surrey, England 06/30/2022 11:45

June 30: Problems at Tesco Mobile

Tesco Mobile is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Phone 68.50% Phone
  • Internet 20.19% Internet
  • Total Blackout 5.08% Total Blackout
  • E-mail 2.64% E-mail
  • Wi-fi 2.44% Wi-fi
  • TV 1.15% TV

Tesco Mobile Outage Map Near Ashtead, Surrey, England

The most recent outage reports and issues originated from London, Croydon, Woking, Wandsworth, Cobham, Mitcham, Feltham, Redhill, Warlingham, Southwark, Streatham, Weybridge, Fulham and Sutton.

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Tesco Mobile in Ashtead, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Tesco Mobile Issues Reports Near Ashtead, England

Latest outage, problems and issue reports in Ashtead and nearby locations:
  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:
  • BaronBromwich Vernon (@BaronBromwich) reported

    @Local_Baitface @EE Good move. #EE roll will the customer service arrogance of the domineering large corps of the past, safe in their knowledge they are currently "big dogs". They need to learn from seeing how quickly that dominance of the market can collapse. Try @tescomobile piggybacking on O2. 👍

  • gez_666 gez howarth (@gez_666) reported

    @tescomobile Been in again today, same result technical problems

  • satclive8 steve varga (@satclive8) reported

    @tescomobile Hi, we moved to you from O2 last Friday. My wife’s mobile data on new phone came through yesterday but I still can’t get it. Can you help please?

  • RossandLucinda The L. (@RossandLucinda) reported

    @tescomobile Nobody has got somebody to help me in store they just guess and their manager on phone guesses & tells me its barclays and thats not resolving anything they shouldn't guess as its sending me on a wild goose chase taking longer to get the actual problem sorted.

  • RossandLucinda The L. (@RossandLucinda) reported

    @tescomobile The only thing I will say its really bad practice to blame the bank they said my credit is fine its a tesco technical fault. And I've got a tesco insurance on this phantom phone now because over the phone sales the system allows me to go a bit further than in store.

  • RossandLucinda The L. (@RossandLucinda) reported

    @tescomobile Could someone help direct me to a person who can over ride the system so I can buy the phone today and put this stress behind me as its been going on for 10 days and im going round in circles in store and on phone because no one is qualified to know what to do. My bank are fine.

  • RossandLucinda The L. (@RossandLucinda) reported

    @tescomobile My bank customer services who have full access to see my account said I've never defaulted on any payments im out of phone contract with 02 for 3 years and I didn't know it would be this difficult to get a new provider. This resolve requires a reset of all my information stored.

  • RossandLucinda The L. (@RossandLucinda) reported

    @tescomobile I have also got an email confirmation of full tesco phone insurance via email last night of a phone i am not allowed to buy. The various staff are lovely but nobody has a clue what to do to help me buy the phone. I've got the insurance for it but not the phone.

  • RossandLucinda The L. (@RossandLucinda) reported

    @tescomobile Is someone able to reset my information stored so I can buy the iPhone 12 Pro. Its just been nobody is helpful or owning it ove just been passed around the houses. My bank said they could see no reason why it would be their problem cause it never got as far as a visa check.

  • RossandLucinda The L. (@RossandLucinda) reported

    @tescomobile Your software is most likely the problem because I almost bought the wrong phone then realised before signing the contract so all my information is set up on a different phone purchase but that was 10 days ago I was told it would reset after 24 hours.