Tesco Mobile Outage Report in Ashtead, Surrey, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Ashtead, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (28%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Ashtead, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: Southwark, Wandsworth, London, Croydon, Chertsey and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Phone | |
| Wandsworth |
Phone | |
| London |
Phone | |
| London |
Total Blackout | |
| Croydon |
Internet | |
| London |
Phone |
Community Discussion
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Tesco Mobile Issues Reports Near Ashtead, England
Latest outage, problems and issue reports in Ashtead and nearby locations:
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Stephen
(@pennacksplace) reported
from
Camberwell, England
EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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dblckmn
(@dblckmn) reported
from
Gatwick, England
@tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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William Cody Winter⚜
(@wwinter86) reported
from
Hounslow, England
@tescomobile any plans to support eSims yet?
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jennie Brooker
(@jennie_brooker) reported
@tescomobile I never use more,than 25% of my mobile data but this month you say I have gone over it. I have done nothing so have had to turn my mobile data off. Where can I see exactly when and where the data was used. This just shows as a single figure in my account? Thanks
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Kristy Scott
(@KrispymooScott) reported
@tescomobile I would really appreciate it if someone who knew what was causing the issue and exactly what they are trying to do about it would call me. This request keeps being ignored. It's exceedingly poor customer care.
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mommabear
(@MommabearLou) reported
@tescomobile after 6 years I cannot wait to get way from you! What awful customer service! #ShameOnYou #tescomobile
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Imaan Burnett
(@iburnett96) reported
@tescomobile Nearly two weeks without any kind of signal.. any idea of what’s going on???
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Beverley Jean
(@BeverleyJean5) reported
@Ofcom I wonder if you can help? TescoMobile have cut me off. My husband died recently of a brain tumour. The account was in his name though I maintained the account for the last 20years. They haven’t transferred to another service or sent a sim. I am already upset as it is.
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mommabear
(@MommabearLou) reported
@tescomobile you are a shambles! An absolute nightmare trying to sort my bill,all I want is to speak to a manager to make a complaint, and I’ve been refused as you are TOO BUSY? I have been calling for 2 weeks and still not sorted! Shame on you! Customer service is horrendous 🤬
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Jacky Orriss
(@orriss_jacky) reported
@tescomobile been without signal now for 26 hours. Can’t make or receive calls. Can’t listen to voicemails & can’t send or receive texts. Come on @tescomobile get this sorted.I need my phone. It’s not good enough 😡😡
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Kristy Scott
(@KrispymooScott) reported
@tescomobile I already know you can't help me, unfortunately. If you could direct me to a manager though who is willing to explain exactly what the problem is and why it can't be fixed, I would be very welcome.
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Rodrick Bellington
(@Rodrick211088) reported
@tescomobile never known such shocking customer service you guys kept hanging up and when speaking to someone most unhelpful shocking #
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Kristy Scott
(@KrispymooScott) reported
@tescomobile I'd like to discuss breach of terms and no one in customer services can help me. I need to be put in contact with a complaints manager urgently.