Tesco Mobile Outage Report in Ashtead, Surrey, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Ashtead, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Ashtead, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: London, Fulham, Croydon, Sutton, Epsom and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| Fulham |
Phone | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Ashtead, England
Latest outage, problems and issue reports in Ashtead and nearby locations:
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Stephen
(@pennacksplace) reported
from
Camberwell, England
EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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dblckmn
(@dblckmn) reported
from
Gatwick, England
@tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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doug green
(@douggreen1972) reported
@tescomobile I would not contract with these guys, they have the worse customer service ever, I bought a phone for my daughter before Christmas which we didn't open which proved to be broken when we opened it on Christmas day. I just got told it was all my problem to fix. Great!
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byGrainne Byrne
(@grainnebyrne) reported
Is the Tesco mobile ad the worst ad ever? Love to know who the target market is? #tescomobile #worstadever ???
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Wedge Antilles
(@Antilles100000) reported
@tescomobile Hi, I’ve ordered a new sim from you in order to do a sim swap. Problem is the sim hasn’t arrived yet but my existing phone is now getting no phone service. Can you let me know what details you need so you can look into it? Account is in name of Candida Close. Thanks
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Baba Sutan Ari Pano
(@luppies1) reported
@tescomobile All i wanted was a duplicate sim to fit my previous phone because this small sim does not fit it. I want to revert back to using my old phone. A simple request and Tesco has done all of this to me over Xmas and new year. I'll be going making a formal complaint.
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Baba Sutan Ari Pano
(@luppies1) reported
@tescomobile Pay as you go??? So now im apay as you go customer. So another call to Tesco. Im now a pay as you go customer.. you can't make up this incompetence. And they say we live in a first world country.
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Tesco_mobile_ review
(@ReviewTesco) reported
@tescomobile seem to be under the impression that ignoring me is a brilliant idea. Wrong seriously stupid idea, I will continue to expose the utter incompetence and ignorance by #Tescomobile Still no call back, rather foolish to act like cowards
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Some Guy called Andrew
(@darklighthim1) reported
@tescomobile I have a 6 month old TCL 10 Pro with a sim plan, but the phone has been having software issues for a while. I contacted TCL who advised I send the phone back to them but this would have left me without a phone so I declined for now. Is there anything you can do?
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Diane Howard
(@Diddididi64) reported
@tescomobile has the worst customer service after waiting over an hour on web chat it cut me off saying thank you for contacting us, we’ll I bloody didn’t all I want it log on to my account to get an upgrade as my phone got broke whilst in hospital and I can’t read the screen
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Nyasha
(@nyashy_) reported
@tescomobile is there an issue with accessing voicemail? Keep dialling 905 only for the line to go dead
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🤠
(@Saraurora) reported
wish id been patient and waited for the one i wanted to go back in stock am i allowed to change my mind about the phone i upgraded to if i think its actually a downgrade @tescomobile pls help me i hate it