Tesco Mobile Outage Report in Ashtead, Surrey, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Ashtead, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (41%)
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Internet (29%)
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Total Blackout (24%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Ashtead, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: London, Croydon, Woking, Cranleigh, Mitcham, Staines, Kingston upon Thames, Wandsworth, Southwark, Chertsey and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Croydon |
Internet | |
| Woking |
Phone | |
| London |
Phone | |
| Cranleigh |
Phone | |
| London |
Total Blackout |
Community Discussion
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Tesco Mobile Issues Reports Near Ashtead, England
Latest outage, problems and issue reports in Ashtead and nearby locations:
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Stephen
(@pennacksplace) reported
from
Camberwell, England
EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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dblckmn
(@dblckmn) reported
from
Gatwick, England
@tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Alick Cross
(@alickc) reported
@tescomobile Fortunately Ive been put on a rolling monthly contract. Which will be terminated after a month after being with tescomobile for 10 years. Your customer service has really gone very poor
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Mattbw7
(@mbw7mbw7) reported
@tescomobile I'm currently in a web chat with your agent trying to cancel s contract were you've never delivered a phone (Feb 22) yet are still taking my money. The only way I can stop this theiving is to cancel my DD. What a terrible service
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Jasmine Smith
(@jssmith180592) reported
@tescomobile @Tesco #shambles purchased a phone for £79.99 in April for my dad last night it just went black no damage. Took it to store they told him to ring a 0345 number which costs about 45p a minute! The store didn't know the refund process. More training needed
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Kev
(@bighatdino) reported
@tescomobile I’m having problems with my SIM, it won’t pick up any service. Is there a way I can request a new SIM without a mobile connection?
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Jasmine Smith
(@jssmith180592) reported
@tescomobile @Tesco your staff in store and customer services need to be better trained on repairs & returns was told two different things by store staff and customer services and your online support isn't very helpful
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Mattbw7
(@mbw7mbw7) reported
@tescomobile No, I'm doing it because you're taking money for a phone you never delivered.
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TalkingBollocks
(@TalkingBollockz) reported
@SpykerMP6 @tescomobile @ThreeUK PS. Just how small do you think Tesco are mate?! One of the biggest companies in the world who use the O2 signal, your mam actually uses an O2 signal but she gets it 2p a min cheaper, fair dos 👍
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Chris Rees
(@Reesy60) reported
@tescomobile Hi Sean, I went back into my local store yesterday at around 1500, still same problem, store staff were great , escalated to tech who wanted to transfer me to telesales, staff member refused saying that has already been tried, tech promised me a call back within 24 hours.
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MAYOR OF DUNLOE 🎖⚒
(@MayorofDunloe) reported
@tescomobile hi, my mobile data isn't working on on phone. Any problems with the Internet your end?
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Beth Luckett
(@bethanyluckett) reported
@tescomobile Hello. I understand I can do this but I was cut off from mobile data for 2 days. O2 have apparently offered 20gb free for the rest of the month due to the problem over 4000 homes are having. Is this something you would consider?