Tesco Mobile Outage Report in Ashtead, Surrey, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Ashtead, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (62%)
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Internet (18%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ashtead, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: Croydon, London, Southwark, Guildford, Wandsworth, Kingston upon Thames, Feltham and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Phone | |
| London |
Phone | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Ashtead, England
Latest outage, problems and issue reports in Ashtead and nearby locations:
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dblckmn
(@dblckmn) reported
from
Gatwick, England
@tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Stephen
(@pennacksplace) reported
from
Camberwell, England
EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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William Cody Winter⚜
(@wwinter86) reported
from
Hounslow, England
@tescomobile any plans to support eSims yet?
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Simpson
(@robsimpson2712) reported
@tescomobile @Suzywoo16 Nobody expects poor customer service but unfortunately Tesco Mobile are probably one of the worst. Been waiting since 29October and nothing resolved. Despite promises. Always got to check back in 24 hrs🤪🤪🤪🥸🤪
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Patricia
(@Patrici09887117) reported
Appalling customer service from @tescomobile waiting 25 days and counting instead of 24 hours to transfer my old mobile number! No resolution no ownership no timeline ….. nothing. Would not recommend Tesco mobile to anyone. All I want for Christmas is my old number back!!
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Lisa Marie Sutton
(@lisamariesutz) reported
@tescomobile data service today in Ireland is horrific, will be considering moving to diff network
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Cami Callear
(@CCallear) reported
@tescomobile It says there are issues in the area, but i'm OK, we live the same address.. He has issues not just in this area, can only do anything on his phone when connected to wifi in our house. Still no text or calls though, no data... So...??
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Free Ukraine from Aggression
(@AggressionFree) reported
@tescomobile @Tesco Very ashamed to see zero action even though you had numerous options and time to come up with some action to support Ukraine. Nothing worse than uber rich corp who likely has plenty of tax avoidance past, present and in its future yet you didn't rise to the occassion!
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Chucky
(@kerrison999) reported
@tescomobile Joined tesco mobile and they said my old number would be ported on 5 December. It’s now the 24 December and it still hasn’t happened. My old number was cut off 2 weeks ago! Getting nowhere with their customer service and not happy!!!!
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Lindsay Brunt
(@Lindsay_Brunt) reported
@tescomobile Done but been waiting for manager for over week to return my call so not sure how you can help like rest of the poor advisors!
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Andy Phillips
(@APhillips1962) reported
@tescomobile yet again another broken promise from Tesco mobile phone number still not reinstated . Shambles still waiting a week after you changed my number without my consent
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Nic
(@NicNacG1979) reported
@tescomobile in November ordered a pay monthly contract for my daughters Christmas present paid £180.00 up front for the device and the first monthly payment. Direct debit setup. Christmas Day can’t get anywhere with the sim contact customer services contacts cancelled??!!
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picklemonsterg
(@picklemonsterG) reported
@tescomobile hi I can’t get my activation code for my mobile and had signed up to get the club card double PAYG sim deal on at the moment. Also paid £10 in store but balance saying £0? Can someone help. Thanks