Tesco Mobile Outage Report in Ashtead, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Ashtead, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
-
Phone (43%)
-
Total Blackout (28%)
-
Internet (23%)
-
E-mail (4%)
-
Wi-fi (1%)
Live Outage Map Near Ashtead, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Ashtead, England
Latest outage, problems and issue reports in Ashtead and nearby locations:
-
peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
-
Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
-
Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
-
dblckmn
(@dblckmn) reported
from
Gatwick, England
@tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
-
juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
-
Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
-
Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
-
Stephen
(@pennacksplace) reported
from
Camberwell, England
EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
-
Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
-
juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
-
Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
-
Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
-
William Cody Winter⚜
(@wwinter86) reported
from
Hounslow, England
@tescomobile any plans to support eSims yet?
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
-
Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
-
Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
-
juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Wildlife mad
(@wildlifelover0) reported
@tescomobile Tesco weren't sorry after five months of complaints about poor phone service. They certainly didn't care when I said i was leaving, which i did that day. Claiming O2 for poor signal, but I'm now with O2 and I have no issues explained that Tesco.
-
MrKetamine
(@KetamineMr) reported
@CraftyGirl72 @tescomobile As someone who works for a phone company I can say it's probably not tescos fault but what's in your house is a signal blocker, things like the insulation, types of windows thickness of walls etc. If it worked outside then it's more likely the house.
-
Chris Carley
(@chris_carley) reported
@porcinesludge @dazzypops @tescomobile Three network, circa £16pm for unlimited data (after promotions and cashback calculated) unlimited data means I can cancel my broadband package and save £££ from line rental & broadband charges.
-
#FyldeCoast Musings
(@CyprusPictures) reported
@AEWMike @tescomobile @EE What do you get for £99 a month? We pay for landline/broadband including a fixed amount of free calls to landlines and mobiles which is £32pm and purely PAYG on mobile. Have never been data dependent on mobile and never held a contract since 1995. It's a ridiculous amount to pay!
-
Mike Simulation
(@MikeSimulation) reported
@cruzcooper647 @JacobSully6 @tescomobile I'm paying £10 for 4GB with Tesco. Honestly, am very happy with the price given that the network around London is very reliable and fast (I also don't use much data).
-
someone random
(@SteveBreave) reported
@tescomobile YOU should be sorry you con people into buying back prices that are nowhere near as good as they used to be with your over complicated Clubcard Extra mess. Why not scrap it & use the money it costs to make things cheaper for EVERYONE? Even people who can't use APPS & the poor.
-
WickedBitchCraft☠
(@wickedlady01) reported
@tescomobile @EE need to sort it out. Been with em 12 years and we have broadband with them. We pay for optimum speed but we dont get it. Im paying nearly 50quid for a samsung a40 for **** sake
-
Sharon Weddell
(@sharon_weddell) reported
@tescomobile Im tesco mobile and while the service is cheap you get what you pay for. The Internet sucks i always have to connect to WiFi
-
FoamSwordOfDamocles_II
(@FoamSwordOfDam1) reported
@cruzcooper647 @JacobSully6 @tescomobile 10gb +1gb unlimited texts /calls on giffgaff for £10. Sadly like Tesco they use the O2 network which can have dismal reception, even non existent near the coast.
-
Curtains by Jeanette
(@CurtainsbyJ) reported
@CraftyGirl72 @tescomobile I have to agree with you I was with O2 previously so thought it would work the same with Tesco but I get cut of during a conversation and I have to go outside the house otherwise they can’t hear me properly I have reported this to be told there’s a fault with the network